2018 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 134 owner complaints filed for this model year. This is the 22nd highest complaint count among 26 Corolla model years with reports.
Of the 2018 reports, 26 involved a crash and 5 involved a fire. 17 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 13, 2020
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Campaign 20V012000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Representative owner complaints: air bags
36 reports, newest first. Show all
Air bags, Sep 22, 2026, crash
I was driving home from church late Sunday night. A really rough storm hit and it knocked down a huge tree in the road covering the entire road. I did not see the tree until I got up on it and I went straight through it. I was running around 40 mph and total front end impact took the whole bumper off but my airbags did not deploy.
Air bags, Oct 19, 2025
On October 17, 2025, a 2018 Toyota Corolla LE was delivered to an authorized Toyota dealership for an airbag recall repair. The recall involved the airbag electronic control unit (ECU), which, according to Toyota and the National Highway Traffic Safety Administration (NHTSA), may fail to deploy the airbags and/or seatbelt pretensioners during certain types of crashes due to inadequate protection against electrical noise. The vehicle was picked up on October 18, 2025, after the dealer reported the recall repair as completed. Before the recall, the vehicle displayed a clear and consistent safety issue: the “Passenger Airbag OFF” indicator stayed illuminated even when a full-size adult occupant (approximately 208 lbs) was seated in the front passenger seat. After the recall repair, the exact same issue persisted with no improvement. The repair was ineffective, as the system still failed to recognize an occupied seat, and the passenger airbag continued to show “OFF.” When this was reported to the dealership immediately after pickup, staff incorrectly stated that the recall concerned metal fragments inside the airbags. This is inaccurate. The official recall documentation from Toyota and NHTSA clearly identifies the defect as non-deployment of airbags and seatbelt pretensioners, not metal fragments. The dealership then advised that a diagnostic inspection would be needed for a $175 fee. However, since this issue directly involves the same safety components addressed by the recall and remains unresolved after the recall repair, it should be re-inspected free of charge under recall coverage. Charging a diagnostic fee in this case is unreasonable, given that the recall repair did not correct the problem as intended. This ongoing malfunction presents a serious safety risk, as the airbag may fail to deploy in a crash. The problem likely involves a defective occupant detection sensor or an improperly functioning ECU/noise filter following the recall service.
Steering, Air bags, May 18, 2024
A car was going to hit my car, I went to hit the horn and the horn doesn't work a few days later a airbag light went on. Went to the dealership and they said it's a know malfunction in toyota corolla. They are not sure if the airbags will work or not. They recommend that I put a notice in for recall since there are still no recalls. This is a huge safety issue.
Air bags, Nov 29, 2023, crash
My brother was driving his car and it was involved in a hard right front impact yesterday after a young girl pulled out in front of him. None of the airbags went off, severe front end damage on the right side to the fender, wheel, axle, radiator, hood, oil pan, and other front end components.The right front wheel is completely bent and the right front tire blew out. Front right headlight completely missing. Incident happened going approximately 30-40 MPH. Thankfully he’s okay, but the car is most likely totaled. The steering wheel airbag did NOT deploy and the right curtain airbag did NOT deploy. My brother could have gotten killed. Thankfully he’s only complaining about leg pain and chest pain, but the steering wheel airbag would’ve mitigated his injuries. A few years ago, he got sideswiped very hard on the left side and the vehicle needed 2 new doors and a rear bumper. The left side curtain airbags did not deploy in this scenario either. I’m very disappointed in Toyota that they built a death trap such as the 2018 Corolla.
Air bags, Other or unspecified, Sep 17, 2023
Hello, I hope that my message will find you in the right clothes. We have not had any accidents until now, because I drive carefully.
Air bags, Jun 6, 2022, crash
The contact owned a 2018 Toyota Corolla. The contact stated that while driving at 60 MPH in inclement weather, the brakes failed to stop the vehicle and she lost control of the vehicle. The vehicle crashed into the median and was spinning before another vehicle crashed into the contact's front end. The air bags were not deployed upon impact. The contact suffered soreness in her arms, legs, and back; however, no medical attention was received. A police report was not filed. The vehicle was towed to an auto collision center and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 100,555.
Air bags, Mar 1, 2022, crash
My daughter was in an accident on 2/28/2022 at 20 plus miles and hour. It was a front end collision where the air bags did not deploy.
Air bags, Fuel/propulsion system, Mar 1, 2021, fire
MY CAR HAD EARLY SIGNS OF PROBLEMS WITHIN ONLY THE SECOND YEAR. IT HAD STOPPED TWO TIMES. IF THIS CAR STOPS BEFORE THE 18,000 OR LEMON LAW RETURN IT. I THEN WAS NOTIFIED THAT IT HAD 3 RECALLS. MY CAR WAS ACTUALLY STILL DRIVEABLE. I ALSO WANT TO DISCLOSE THAT I DEALL WITH ENVIROMENTAL ALLERGIES. I HAD THE VEHICLE FIXED SEVERAL TIMES WITH NO PROBLEM. HOWEVER, AFTER THE RECALLS WERE FIXED WITH THE FUEL PUMP AND AIR BAG I STARTED TO BECOME EXTREMLY ILL . I EVER PURCHASED A VOC MONITOR AND WAS ABLET TO DETECT GAS AT DANGEROUS LEVELS. MY DEALER TOYOTA BOWIE AND THE MANUFACTURER DID LITTLE TO NOTHING TO ACCOMODATE ME. I WILL NEVER BUY ANOTHER TOYOTA AGAIN, OR A CAR PERIOD UNLESS I CAN PAY FOR IT IN CASH UPFRONT. THE VEHICLES VOC TURNED DANGEROUS AFTER TURNING ON THE CAR FOR 10MINUTES STRAIGHT.
Electrical system, Air bags, Seat belts, Nov 17, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE AIR BAGS AND REAR SEAT BELTS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA OF DOWNTOWN LA. (1901 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 986-2011) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,391. *LN*JB
Air bags, Oct 20, 2020, crash
SAFETY RECALL WORK ON THE AIRBAGS/SEAT BELTS WAS PERFORMED AT CITY TOYOTA, DALY CITY ON 6-16-20. ON 9-9-20 I WAS HEADING HOME FROM THE BANK, DID NOT FEEL WELL, LOST CONTROL OF THE CAR AND RAN OVER A ROAD DIVIDER ISLAND CURB AT THE INTERSECTION OF LAKE MERCED BLVD. AND SKYLINE BLVD., S.F. AT AROUND 5 PM. THE FRONT AIR BAGS DID NOT DEPLOY WHEN I THINK THEY SHOULD HAVE IS WHAT I AM REPORTING HERE. EVERYTHING FROM THE HOOD DOWN WAS RIPPED OFF THE CAR, NAMELY, THE HEAD LIGHTS, GRILL, TOYOTA EMBLEM, BUMPER, RADIATOR, AND PART OF THE AC SYSTEM. I WAS THE ONLY PERSON IN THE CAR, HAD MY SEAT BELT ON, AND WAS NOT INJURED, AND LUCKILY DID NOT HIT ANY PEOPLE OR ANOTHER VEHICLE. A LADY WHO WITNESSED THE ACCIDENT CALLED AN AMBULANCE (KING-AMERICAN AMBULANCE CO.), S.F. POLICE AND A TOW TRUCK. AAA AUTOMOBILE INSURANCE COMPANY INITIALLY DECLARED THE CAR A TOTAL LOSS (CLAIM #[XXX]) AND THEN OVER A MONTH LATER ON 10-15-20 THEY E-MAIL SAYING THE CAR HAD BEEN DEEMED REPAIRABLE AFTER ALL. NOW, THE CAR IS BEING TOWED TO PIERRE'S AUTO BODY, 1349 NINTH AVENUE, SAN FRANCISCO CA 94122, TEL. (415) 564-0900 AND THE REPAIR WORK IS SCHEDULED TO BEGIN ON THIS FRIDAY MORNING 10-23-20. THE OWNER OF THE SHOPS NAME IS [XXX], AND THE ESTIMATE IS A WHOPPING $8,473.45 DOLLARS. IF THIS REPORT IS REVIEWED SOON ENOUGH, I THINK THE VEHICLE SHOULD BE INSPECTED BY YOUR AGENCY BEFORE REPAIRS BEGIN AND TELL ME WHAT YOU THINK? THE AAA INSURANCE CLAIM ADJUSTERS NAME IS [XXX] AND CAN BE REACHED AT [XXX]. THANK YOU FOR LOOKING INTO THIS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Air bags, Aug 24, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE TOYOTA OF BOWIE DEALER LOCATED AT 16700 GOVERNOR BRIDGE RD, BOWIE, MD 20716, WHERE THE RECALLS WERE REPAIRED. THE CONTACT STATED AFTER THE REPAIRS, SHE STARTED FEELING DIZZY AND NAUSEATED, HAVING MIGRAINE HEADACHES. THE DEALER WAS CALLED BACK AND THE TECHNICIAN WAS UNABLE TO DETECT THE CAUSE OF THE ISSUE. THE CONTACT PURCHASED AN AIR QUALITY DETECTOR AND DETECTED A VOC (VOLATILE ORGANIC COMPOUND) OF .975MG (WITHIN 15 MINUTES OF RUNNING THE VEHICLE) WHICH WAS OVER EPA RECOMMENDATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS TOLD THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT *JS
Air bags, Fuel/propulsion system, Aug 13, 2020
I I CALLED RAY BRANDT TOYOTA 2WEEKS AGO FROM TODAY TO ADVISE THEM I HAD RECALLS ON MY CAR. BUT I NEVER HEARD BACK FROM FROM THEM SINCE I CALLED.
Air bags, Aug 10, 2020, crash
AIR BAGS DIDN'T DEPLOY WHEN A MAN RAN A STOP SIGN AND HIT THE FRONT DRIVERS FINDER AND DRIVER DOOR AND THEN THE FRONT OF THE CAR HIT BRICK WALL AND A CHAIN FENCE
Air bags, Seat belts, Fuel/propulsion system, Jun 20, 2020
RECEIVED RECALL NOTICE INTERIM NOTICE 4/17/2020 FOR LOW PRESSURE FUEL PUMP RECALL NHTSA # 20V-012. CALLED CURRY TOYOTA AND BROUGHT CAR IN AND RECEIVED A LONER. THEY HAVE MY CAR OVER 70 DAYS NOW WITH NO REMEDY. MY CAR IS UNDER WARRANTY, LESS THAN 24 MONTHS OLD AND HAS A LITTLE OVER 7,000 MILES. I BELIEVE IT SHOULD COME UNDER THE LEMON LAWS #4. THERE IS NO REMEDY IN SIGHT. PLEASE ADVISE.THIS IS THE SECOND RECALL ON THIS VEHICLE. *TR
Air bags, Fuel/propulsion system, Jun 15, 2020
AIR BAG WAS REPLACED BUT THE FUEL PUMP WHICH CAUSED THE CAR TO FLOOD OUT AND STALL HAS NOT BEEN FIXED BECAUSE THE PART IS STILL NOT AVAILABLE FOR REPAIRING THE PROBLEM. I REPORTED PROBLEMS TO TOYOTA AND I WAS TOLD THAT THE PART FOR THE FUEL PUMP WAS STILL NOT AVAILABLE. THE CAR STALLED AT A RED LIGHT AND I TOOK THE CAR TO THE DEALER AND I WAS TOLD TO TAKE THE CAR HOME, PARK IT AND DO NOT DRIVE IT BECAUSE OF THE ISSUE. THE DEALER GAVE ME A CAR TO USE AND IT ALSO STALLED .. TOYOTA SENT ME A RECALL NOTICE IN JANUARY OF 2020 BUT THE PART IS STILL NOT AVAILABLE TO FIX THE PROBLEM.*DT*JB *TR
Fuel system, Gasoline, Air bags, May 18, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED EITHER FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Fuel/propulsion system, Apr 23, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 20V012000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM FLUCTUATED AND THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB
Air bags, Fuel/propulsion system, Apr 16, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BEV SMITH TOYOTA (3350 S US HIGHWAY 1, FORT PIERCE, FL 34982, (844) 974-0333) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CK CONSUMER WAS NOTIFIED OF RECALLED BUT WAS DENIED THE LEMON LAW CLAIM. THERE WAS NO REMEDY FOR A FUEL PUMP.*JB
Air bags, Seat belts, Apr 14, 2020, crash
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES IN THE LAST YEAR FOR DIAGNOSIS AS WHEN THE BRAKE PEDAL WAS BEING DEPRESSED WHILE AT A STOP LIGHT THE VEHICLE WOULD JERK FORWARD HARD. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 20-25 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHEN A SLIPPER GOT STUCK IN THE MAT GROVES AND THE VEHICLE ACCELERATED; CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF HER. NO AIRBAGS DEPLOYED AND THE SEAT BELT FAILED TO RETRACT. THE OTHER INDIVIDUAL INJURIES WERE UNKNOWN. THE CONTACT SUSTAINED A BRUISED CHEST, HER NOSE AND MOUTH WAS BLEEDING WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS MADE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE INSURANCE COMPANY WAS CONTACTED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER WHERE THE PHYSICAL DAMAGE WAS REPAIRED. THE VEHICLE THEN WAS TAKEN TO THE DEALER ROSEVILLE TOYOTA (700 AUTOMALL DR, ROSEVILLE, CA 95661 (916) 782-2163) FOR DIAGNOSIS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Fuel/propulsion system, Apr 6, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THOUSAND OAKS TOYOTA (2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 6, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758), CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Fuel/propulsion system, Mar 24, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE FUEL WARNING LIGHT DISPLAYED ON THREE DIFFERENT OCCASIONS. THE CONTACT RESET THE FUEL CAP AND THE FUEL WARNING LIGHT RE-ILLUMINATES AFTER 40 ' 50 MILES OF BEING DRIVEN. IN ADDITION, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V120000 (FUEL SYSTEM,GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT WAS ALSO CONCERNED THAT THE AIR BAGS MIGHT DEPLOY WITHOUT IMPACT OR NOT DEPLOY DURING AN IMPACT DUE TO 2 OPEN RECALLS ASSOCIATED WITH THE VEHICLE. WESTBURY TOYOTA (1121 OLD COUNTRY RD, WESTBURY, NY 11590) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES DUE TO COVID-19. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR BOTH RECALL REMEDIES TO BE AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS RECOMMENDED TO WAIT FOR ANOTHER RECALL NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS 8,000. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE. *DT*JB
Air bags, Fuel/propulsion system, Mar 16, 2020
THESE NEED TO BE RESOLVED ASAP. WHY IS THERE A DELAY?
Air bags, Mar 15, 2020
I AM NOT SATISFIED WITH THAT, AFTER ALL I HAVE HAD MY CAR FOR 2 YEARS AND NOW YOU NOTICE THAT THERE IS AN ERROR IN THE AIRBAG? THIS IS SERIOUS AND PEOPLE STILL DIED, AND EVEN THOUGH I HAVE TO WAIT FOR A SOLUTION TO FIX IT? I USE MY CAR EVERY DAY TO WORK AND I'M AT RISK EVERY DAY. HOW IS THE RISK I HAVE TAKEN FOR THESE PAST TWO YEARS? YOU SHOULD INDEMNIFY THE CUSTOMER AND NOT SIMPLY SEND A LETTER THAT IS SEEKING A SOLUTION. ON THE DAY I BOUGHT IT I BOUGHT A CAR THINKING IT WAS IN PERFECT CONDITION AND THEN I RECEIVED A NOTIFICATION THAT THERE IS A RISK, WHICH CAN BE SERIOUS TO MY LIFE AND THAT OF MY PASSENGERS, FAMILY OR FRIENDS. TOTAL NEGLECT.
Air bags, Fuel/propulsion system, Mar 5, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. FRED ANDERSON TOYOTA OF COLUMBIA LOCATED AT (2136 SUNSET BLVD, WEST COLUMBIA, SC 29169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB