2018 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 134 owner complaints filed for this model year. This is the 22nd highest complaint count among 26 Corolla model years with reports.
Of the 2018 reports, 26 involved a crash and 5 involved a fire. 17 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control moduleJan 17, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Campaign 20V024000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 13, 2020
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Campaign 20V012000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Representative owner complaints
134 reports, newest first.
Fuel system, Gasoline, May 7, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT STATED AFTER SEVERAL ATTEMPTS THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO TOYOTA OF KATY LOCATED AT 21555 KATY FWY, KATY, TX 77450, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 46,000.
Engine, Apr 30, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED WITH THE MALFUNCTION-NO POWER MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO TOYOTA OF GREENSBURG (4964 US-30, GREENSBURG, PA 15601) WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. *BF CONSUMER STATED VEHICLE HAD A MALFUNCTION INDICATOR WHEN VEHICLE STALLED.*JB
Air bags, Fuel/propulsion system, Apr 23, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 20V012000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM FLUCTUATED AND THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB
Air bags, Fuel/propulsion system, Apr 16, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BEV SMITH TOYOTA (3350 S US HIGHWAY 1, FORT PIERCE, FL 34982, (844) 974-0333) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CK CONSUMER WAS NOTIFIED OF RECALLED BUT WAS DENIED THE LEMON LAW CLAIM. THERE WAS NO REMEDY FOR A FUEL PUMP.*JB
Air bags, Seat belts, Apr 14, 2020, crash
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES IN THE LAST YEAR FOR DIAGNOSIS AS WHEN THE BRAKE PEDAL WAS BEING DEPRESSED WHILE AT A STOP LIGHT THE VEHICLE WOULD JERK FORWARD HARD. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 20-25 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHEN A SLIPPER GOT STUCK IN THE MAT GROVES AND THE VEHICLE ACCELERATED; CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF HER. NO AIRBAGS DEPLOYED AND THE SEAT BELT FAILED TO RETRACT. THE OTHER INDIVIDUAL INJURIES WERE UNKNOWN. THE CONTACT SUSTAINED A BRUISED CHEST, HER NOSE AND MOUTH WAS BLEEDING WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS MADE. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE INSURANCE COMPANY WAS CONTACTED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER WHERE THE PHYSICAL DAMAGE WAS REPAIRED. THE VEHICLE THEN WAS TAKEN TO THE DEALER ROSEVILLE TOYOTA (700 AUTOMALL DR, ROSEVILLE, CA 95661 (916) 782-2163) FOR DIAGNOSIS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Fuel/propulsion system, Apr 6, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V024000 (AIR BAGS) AND 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THOUSAND OAKS TOYOTA (2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 6, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758), CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Fuel/propulsion system, Apr 2, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO INSPECTED THE VEHICLE. THE VEHICLE FAILED TO START AFTERWARDS. THE VEHICLE WAS TOWED TO TOYOTA OF LAREDO LOCATED AT (6324 BOB BULLOCK LOOP, LAREDO, TX 78041) WHERE THE MECHANIC FOUND NO DEFECT WITH THE VEHICLE. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ACKNOWLEDGED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER AT FIRST DECLINED TO PROVIDE A LOANER VEHICLE BUT AFTER SEVERAL ADDITIONAL FAILURES, A LOANER WAS PROVIDED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Fuel/propulsion system, Mar 24, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE FUEL WARNING LIGHT DISPLAYED ON THREE DIFFERENT OCCASIONS. THE CONTACT RESET THE FUEL CAP AND THE FUEL WARNING LIGHT RE-ILLUMINATES AFTER 40 ' 50 MILES OF BEING DRIVEN. IN ADDITION, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V120000 (FUEL SYSTEM,GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT WAS ALSO CONCERNED THAT THE AIR BAGS MIGHT DEPLOY WITHOUT IMPACT OR NOT DEPLOY DURING AN IMPACT DUE TO 2 OPEN RECALLS ASSOCIATED WITH THE VEHICLE. WESTBURY TOYOTA (1121 OLD COUNTRY RD, WESTBURY, NY 11590) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES DUE TO COVID-19. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR BOTH RECALL REMEDIES TO BE AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS RECOMMENDED TO WAIT FOR ANOTHER RECALL NOTICE IN THE MAIL. THE FAILURE MILEAGE WAS 8,000. VIN TOOL CONFIRMS THAT PARTS NOT AVAILABLE. *DT*JB
Air bags, Fuel/propulsion system, Mar 16, 2020
THESE NEED TO BE RESOLVED ASAP. WHY IS THERE A DELAY?
Air bags, Mar 15, 2020
I AM NOT SATISFIED WITH THAT, AFTER ALL I HAVE HAD MY CAR FOR 2 YEARS AND NOW YOU NOTICE THAT THERE IS AN ERROR IN THE AIRBAG? THIS IS SERIOUS AND PEOPLE STILL DIED, AND EVEN THOUGH I HAVE TO WAIT FOR A SOLUTION TO FIX IT? I USE MY CAR EVERY DAY TO WORK AND I'M AT RISK EVERY DAY. HOW IS THE RISK I HAVE TAKEN FOR THESE PAST TWO YEARS? YOU SHOULD INDEMNIFY THE CUSTOMER AND NOT SIMPLY SEND A LETTER THAT IS SEEKING A SOLUTION. ON THE DAY I BOUGHT IT I BOUGHT A CAR THINKING IT WAS IN PERFECT CONDITION AND THEN I RECEIVED A NOTIFICATION THAT THERE IS A RISK, WHICH CAN BE SERIOUS TO MY LIFE AND THAT OF MY PASSENGERS, FAMILY OR FRIENDS. TOTAL NEGLECT.
Power train, Seat belts, Mar 11, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHEN STOPPED AT A RED LIGHT, THE VEHICLE SURGED FORWARD. NO WARNING INDICATORS WERE ILLUMINATED. THE CONTACT ALSO STATED THAT THE SEAT BELT WAS VERY HARD TO UNBUCKLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Air bags, Fuel/propulsion system, Mar 5, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) AND 20V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. FRED ANDERSON TOYOTA OF COLUMBIA LOCATED AT (2136 SUNSET BLVD, WEST COLUMBIA, SC 29169) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Air bags, Structure, Mar 2, 2020, crash
MY SON AND I WERE IN A HEAD ON COLLISION. THE OTHER CAR WAS AT FAULT. SPEED FOR BOTH VEHICLES WAS AROUND 35 MPH. MY 11 YEAR OLD SON WAS IN THE REAR PASSENGER SEAT BUCKLED. I WAS DRIVING. I HAVE A FEW BRUISES BUT AM OK. MY SON IS NOT. HE HAS MULTIPLE FRACTURES TO HIS HEAD (RIGHT SIDE), RIGHT EYE SOCKET, SPINE (UPPER NECK AND BACK). AS YOU CAN SEE FROM THE PICTURES HE SHOULD NOT HAVE THESE INJURIES. THE INSURANCE ADJUSTER SAID I NEED TO CONTACT AN INVESTIGATOR TO SEE WHAT WAS WRONG WITH THE AIRBAG TO CAUSE THESE INJURIES.. WE ARE LOOKING AT WEEKS OF HOSPITAL AND INPATIENT REHAB FOR HIM.
Air bags, Feb 27, 2020
I RECEIVED AN EMAIL REGARDING THE RECALL CONCERNING THE AIRBAG. I TOOK IT IN FOR OIL CHANGE ON 2/26/202 AND ASKED REGARDING THIS MATTER AND THEY STATED THEY DO NOT HAVE THE PART AVAILABLE AND WILL CALL ME WHEN ITS AVAILABLE.
Air bags, Feb 14, 2020, crash
I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER HIT MY CAR ON THE FRONT LEFT SIDE, CLOSE TO MY DOOR AND THE AIRBAGS DID NOT GO OFF. I DON'T KNOW IF THERE'S ANY OTHER SENSORS IN THE BACK BUT I WAS BIT IN THE BACK AFTER AS WELL AND THE AIRBAGS STILL DID NOT GO OFF. I WAS DRIVING 30MPH ON A CITY STREET.
Seat belts, Jan 24, 2020
DRIVERS SIDE SEATBELT DOES NOT LOCK WHEN BRAKES ARE DEPRESSED WHILE COMING TO A STOP. DOES NOT HAPPEN EVERY TIME. DIFFICULT TO REPLICATE.
Power train, Fuel/propulsion system, Jan 21, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ELECTRIC FUEL PUMP STARTED ITSELF WHILE THE ENGINE WAS OFF. THE FAILURE RECURRED. THE CONTACT CALLED THE PRESTIGE TOYOTA DEALER (844-838-7075, LOCATED AT 1096 NJ-17, RAMSEY, NJ 07446) AND WAS TOLD TO BRING THE VEHICLE TO THE SHOP. THE CONTAC INSTEAD SENT A VIDEO RECORDING OF THE FAILURE. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO THE SHOP. THE CONTACT CALLED THE HALTERMAN'S TOYOTA DEALER (570-339-9129, LOCATED AT 1741 PARADISE TRAIL RTE 447, EAST STROUDSBURG, PA 18301) AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING DAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER: 2001171560. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
Fuel/propulsion system, Jan 17, 2020
I NOTEST A HUMMING NOISE COMING FROM THE REAR OF THE CAR THE SOUND WAS COMING FROM THE ELECTRIC FUEL PUMP WHILE THE CAR WAS OFF IN THE GARAGE FOR 5 1/2 HOURS I START THE CAR & SHUT IT THE SOUND WENT AWAY HAPPENED ONE WEEK AFTER I PURCHASED THE CAR IM KEEPING MY EYE ON IT
Electrical system, Other or unspecified, Engine, Jan 16, 2020
THE CAR WAS IN STATIONARY MODE ON A CITY STREET AND WAITING FOR THE RED LIGHT TO TURN GREEN. AFTER A FEW MINUTES, THE TURNED GREEN AND I ACCELERATED A LITTLE AS THE CAR BEGIN TO MOVE BUT OUT OF NOWHERE THE CAR TURNED OFF AND ALL SYSTEMS STOPPED, INCLUDING THE COMPUTER BOARD, BUT BEFORE ALL WENT BLANK THERE WAS A MESSAGE ABOUT SYSTEM ERROR WITH A TRIANGLE SYMBOL, AND I HAD TO MANUALLY ACTIVATE THE PARKING LEVER AS WELL AS PRESS THE BRAKES. THANKFULLY EVERYONE IN THEIR LANES NOTICED MY ODYSSEY AND MADE SPACE FOR THE OTHER UPCOMING CARS AS I ACTIVATED THE EMERGENCY FLASHING LIGHTS. HOWEVER, I TURNED THE CAR FULLY OFF BY TURNING THE KEY AND WAITED SOME MINUTES AS I WAS ADJUSTING TO THE SITUATION. I THEN TURNED THE CAR ON AGAIN AND WORKED. A FEW DAYS AFTER THE INCIDENT, I TOOK THE CAR TO THE DEALERSHIP AND THE STAFF MEMBER WHO ASSISTED ME SAID THAT THE SYSTEM'S RECORD SHOWED THAT THERE AS AN ERROR HISTORY BUT DID NOT SAY WHICH COMPONENT PART OR WHERE THE MALFUNCTION WAS LOCATED THAT CAUSED THE CAR'S SAFETY RISK IN REGARDS TO THE COMPUTER SYSTEM AND ENGINE TO STOP WITHOUT ANY NOTICE. THIS RESPONSE TO WHAT HAPPENED WAS NOT SATISFACTORY TO ME BECAUSE NOTHING WAS DONE AND NO PAPERWORK OR RECORD WAS GIVEN TO ME ABOUT THE SYSTEM CHECK OR REPORT. THIS INCIDENT AND UNKNOWN RESPONSE TO THE MALFUNCTION CAUSE HAVE MADE ME WORRY ABOUT THIS HAPPENING AGAIN IN THE FUTURE UNDER OTHER UNSAFE CIRCUMSTANCES AND THAT IT COULD CAUSE ME TO HAVE AN ACCIDENT.
Electrical system, Lane departure, Dec 27, 2019, crash
TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. WHILE THE CONTACT WAS ATTEMPTING TO ENTER HIGHWAY TRAFFIC, THE LANE DEPARTURE WHEEL ASSIST MALFUNCTION. THE LANE DEPARTURE WHEEL ASSIST ENGAGED WITHOUT BEING ACTIVATED BY THE DRIVER CAUSING THE VEHICLE VEERED LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A WALL BARRIER. THE AMBULANCE AND POLICE DEPARTMENT ASSISTED THE DRIVER OUT OF THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND, BACK, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND WERE CONDUCTING AN INVESTIGATION. POLICE REPORT NUMBER: 19049540 WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Lane departure, Dec 18, 2019
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. WHILE DRIVING MORE THAN 32 MPH, THE CONTACT WAS UNABLE TO HEAR THE LANE DEPARTURE ALERT. CONSUMER ALSO STATED SAME WARNING SOUND IS MADE IF A DOOR IS AJAR. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLEN TOYOTA (LOCATED AT 23-07 MAPLE AVE, FAIR LAWN, NJ 07410, (201) 791-3800), BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.*DT*JB*LN*JB
Power train, Vehicle speed control, Dec 8, 2019
CAR RECENTLY IS NOT SHIFTING PROPERLY. DRIVES AT HIGH RPMS AND IF I ACCELERATE TOO QUICKLY SAY I GET UP TO 80 MPH ON HIGHWAY CAR WON'T SHIFT INTO NEXT GEAR THE RPMS SUDDENLY DROP ALL THE WAY DOWN TO UNDER 1000 AND QUITS ACCELERATING UNTIL IT JUMPS BACK INTO GEAR. HAVE TO LET FOOT OFF THE GAS FOR IT TO SHIFT AND CRUISE CONTROL HAS BEEN NOT FUNCTIONING PROPERLY EITHER.
Service brakes, Nov 20, 2019
TODAY AT APPROXIMATELY 4PM NOV 19, 2019, I PARKED MY CAR IN A PARKING LOT AND TURNED OFF THE MOTOR, PUT IT IN PARK AND WHEN I PULLED THE EMERGENCY BRAKE INTO PLACE THE CAR LUNGED BACKWARD A LITTLE BUT STOPPED AS SOON AS THE EMERGENCY BRAKE WAS ENGAGED. I FILED A REPORT BACK ON OCTOBER 20, 2019, PLEASE REFER TO CASE #11271148. I AM BRINGING THE CAR TO THE TOYOTA DEALERSHIP ON SATURDAY, NOV 23, 2019, SO IT CAN BE CHECKED OUT AS TO WHY THE CAR IS JERKING WHEN IN PARK. I WANT TO REGISTER THIS COMPLAINT AS WELL. I JUST PICKED THE CAR UP FROM THE AUTOBODY SHOP FROM THE REPAIRS IT HAD DONE BECAUSE OF THE INCIDENT ON OCT 20, 2019. I DO NOT FEEL SAFE DRIVING THIS CAR.
Other or unspecified, Electronic stability control (ESC), Service brakes, Oct 26, 2019, crash
ON SUNDAY, OCTOBER 20, 2019, APPROXIMATELY 3:10 PM I GOT INTO MY 2018 TOYOTA COROLLA, THE CAR WAS STATIONARY IN PARK, AND WAS NOT RUNNING ON A FLAT SURFACE. I REALIZED I FORGOT MY WALLET SO I GOT OUT OF THE CAR AND LEFT THE DRIVER'S DOOR OPEN. I RETRIEVED MY WALLET WITHIN 1 MINUTE AND WHEN I CAME OUT MY CAR WAS ROLLING SLOWLY ON THE FLAT DRIVEWAY WHERE I PARK EVERY DAY. I TRIED TO GRAB THE DOOR HANDLE TO SEE IF I COULD JUMP IN THE CAR TO STOP IT BUT IT PICKED UP SPEED AND WENT DOWN A SLIGHT INCLINE ACROSS THE YARD. THE DOOR HIT A TREE AND THEN THE CAR LANDED IN BUSHES. MY NEIGHBORS CAME RUNNING OVER BECAUSE THEY SAW THE ENTIRE INCIDENT. I WAS ABLE TO GET INTO THE CAR ON THE PASSENGER SIDE AND I STARTED THE CAR'S ENGINE SINCE IT WAS NEVER TURNED ON AND DROVE IT OUT OF THE BUSHES BACK ONTO THE FLAT DRIVEWAY. THE CAR ROLLED WHILE THE GEAR WAS IN PARK AND WAS NOT RUNNING. EVERYONE IS NOT SURE WHY THAT WOULD HAPPEN. I'M ASKING TO SEE IF THERE IS A PROBLEM WITH THE TRANSMISSION OR THE GEAR SLIPPING OUT OF GEAR. I CALLED MY INSURANCE THEY FILED A CLAIM BUT STATED IT WAS VERY STRANGE FOR THE CAR TO HAVE ROLLED AND TOLD ME TO FIND OUT IF THERE WAS A RECALL, ALSO THE ADJUSTER SAID IT WAS VERY STRANGE AS WELL FOR THE CAR TO ROLL IN PARK AND NOT RUNNING. THEY SUGGESTED IT MAY BE SOMETHING WITH THE COMPUTER SYSTEM.