2020 Toyota Corolla
Problems, recalls and owner-reported issues
Engine is the leading concern among 308 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Corolla model years with reports.
Of the 2020 reports, 22 involved a crash and 1 involved a fire. 23 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Seat belts, rear/other, buckle assemblyDec 11, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
Campaign 19V877000 on NHTSA.gov
Representative owner complaints: air bags
18 reports, newest first. Show all
Electrical system, Air bags, Seat belts, Nov 4, 2025
When I start the car it informs me that my seat belt is not being worn. Even though it is. Then a message appears on my dash that says "Srs airbag system malfunction visit your dealer" My family's safety is at risk if ever involved in a accident with no airbag deployment.
Air bags, Jul 24, 2025
The current recall on this car (passenger front seat weigh sensor issue) has been going on for too long (since 2023). Based on the recall info, i have not been able to drive with anyone sitting on the front passenger seat.
Air bags, Jul 17, 2025
My airbag sensory notifications keeps coming on. When I start my car normally it isn’t on but once I start driving the notification will come on along with the ding noise it makes when you don’t have on a seat belt. I notice there was a recall on this issue for the later model Corolla and wanted to see if possibly this could be considered for the 2020 Corolla’s.
Air bags, May 17, 2025
ocs sensor recall. the potential of this recall makes me very nervous to drive the car. they haven't tested or inspected the part until the remedy is in. no lights on dash at this time.
Air bags, Apr 29, 2025
It’s been almost 2 years with this recall been waiting for a fix. I am feeling in safe in the vehicle, I’m driving.
Air bags, Feb 13, 2025
The contact owns a 2020 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air bags, Jul 2, 2024
I contacted my local Toyota dealership a couple months ago about air bag recall situation and they’ve told me the parts are not ready yet. Then I called just a couple days ago and they said that the wait time will be next year in 2025 about march or may and I asked the person working there if I would to get in a crash and the air bags don’t deploy what would I be able to do and they said you can sue Toyota. I just think next year by March or May is along time especially if I have my wife in the car too.
Air bags, Jun 15, 2024
I have a recall on my vehicle which there's no remedy for it yet. My California registration was due and I wasn't able to complete my renewal until I had my recall certificate saying it was fixed. Now I'm unable to drive my vehicle in feared to be ticketed or being towed. Toyota needs to do better why am I paying for a car I can't drive. Please help!!!!!
Air bags, Apr 10, 2024, crash
I was in a car accident where someone hit us at a high speed from behind. Unfortunately the air bags malfunctioned resulting in my face being busted on the front dash. The car gave me a malfunction warning when they didn’t deploy
Air bags, Nov 7, 2023, crash
My car, a 2020 Toyota Corolla Hybrid, impacted an abandoned motorcycle on the dark road at full speed; however, none of the airbags deployed.
Air bags, Seat belts, Jul 31, 2022, crash
Car hydroplaned and spun out. It collided with a cement barrier on the front, back, and drivers side. Car was deemed a total loss. No airbags deployed at any point. Drivers safety put at risk as she hit her head on the driver's side door. Car displayed the message "ABS system malfunctioned" once Car came to stand still. Also, daughters car seat detached from the seat belt lock, sending her car seat sideways. Locks did not keep her secure.
Air bags, Structure, Service brakes, Dec 21, 2021, crash
While driving my car it turned off and it was hard for me to turn and all my lights was hard to steer and all the lights on the dash board turned on and they was not turning off and I got in. A wreck by me not being able to turn and hit a bush and my car got total
Air bags, Jun 17, 2021, crash
The contact leased a 2020 Toyota Corolla. The contact stated that while driving at 62 mph, another vehicle was driving above 100 mph, crashed into the rear driver side bumper and moved up to the rear driver side door. The vehicle then bounced into the front driver side door ripping off the driver's side view mirror and continued driving. The contact's vehicle slid upon impact and the contact hit his head on the roof of the vehicle then hit the front driver's door window. The contact's right side hip hit the center console. No air bags were deployed. A police report was filed. The contact did not receive medical attention on the scene but later went to the hospital for hip injuries. The vehicle was not towed and the contact was able to drive the vehicle after the collision. The manufacturer was made aware of the failure and a claim was opened. The manufacturer wanted to inspect the vehicle, however the vehicle rental company had already repaired the vehicle. The failure mileage was 16,535.
Air bags, Other or unspecified, Service brakes, Dec 15, 2020, crash
WAS ON A HEAD ON COLLISION THE AIR BAGS FAILED TO OPEN NO BREAKS OR INDICATION THAT THE BREAKS WERE FAILING.ONCE THE VEHICLE WAS IN THE SHOP SHORTLY AFTER THE BATTERY EXPLODED SED .NOW THE CARE IS TOTALLY FOR ALL THE FROND END DAMAGE AND THE COST OF THE BATTER WOULD BE TEN THOUSAND DOLLARS.I WAS DRIVING INTERSTATE 15 IN RIVERSIDE CALIFORNIA REAR END THE CAR IN FRONT.
Air bags, Structure, Oct 24, 2020, crash
I WAS HIT FROM BEHIND BY A SPEEDER IN WHICH CAUSED SIGNIFICANT DAMAGES TO MY VEHICLE. NO AIRBAGS DEPLOYED. I WAS ADVISED WHEN PURCHASING THIS CAR THAT TOYOTA CONNECTS DETECTS CRASHES AND THAT THE EMERGENCY SYSTEM WOULD CALL THE CAR. UNFORTUNATELY, NOT ONLY DID THE AIRBAGS NOT DEPLOY BUT THE EMERGENCY SYSTEM DIDN'T NOT CALL THE VEHICLE AS I WAS ADVISED. MY VEHICLE HAS DEFECTS AND THE MANUFACTURER IS RESPONSIBLE. I PURCHASED THIS VEHICLE BRAND NEW THINKING IT COULD KEEP ME SAFE DRIVING. THE MANUFACTURER HAS HIGHLY DISAPPOINTED ME AND FAILED TO ADHERE TO VEHICLE SAFETY.
Air bags, Jun 30, 2020
TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHTS AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT SHE WAS UNABLE TO DETERMINE WHAT OTHER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, PINECREST, FL 33156), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30.
Air bags, Feb 17, 2020, crash
WHEN I WAS DRIVING ON THE WAY TO WORK. OTHER CAR FROM THE SIDE HIT TO MY CAR. I WORE THE SEATBELT BUT THE AIRBAGS DIDN'T WORK. ONE DAY, AFTER THE ACCIDENT MY BODY FELT HURT ESPECIALLY THE SHOULDER AND THE BACK. I WENT TO SEE A CHIROPRACTOR TO CHECK THEN THEY SAID I NEEDED TO DO TREATMENT AT LEAST A FEW MONTHS.
Air bags, Jun 30, 2019, crash
BAD ACCIDENT AIR BAGS DID NOT DEPLOY CAR WAS TOTALLED. ALSO THE CAR IS SUPOSE TO STOP IF SOMETHING IS IN THE WAY. AND THE SIDE SENSOR DID NOT WORK A COUPLE TIMES SOMETHING GOT CLOSE ON THE SIDE WARNING NEVER WENT OFF. AFTER ACCIDENT A LIGHT ON THE DASH SAID SAFTEY MALFUNCTION.