2021 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 185 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Corolla model years with reports.
Of the 2021 reports, 18 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Representative owner complaints: air bags
52 reports, newest first. Show all
Air bags, Seat belts, Feb 8, 2022, crash
While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.
Air bags, Vehicle speed control, Jun 15, 2021, crash
The contact owns a 2021 Toyota Corolla. The contact stated while attempting to park the vehicle when depressing on the brake pedal and the vehicle accelerated independently and crashed into a building. The contact stated the "vehicle was needing to be serviced" warning light was illuminated. The air bags did not deploy. The contact did not sustain any injuries or seek medical attention. A police report was filed. The contact towed the vehicle to an unknown location. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.