2021 Toyota Corolla
Problems, recalls and owner-reported issues
Air bags is the leading concern among 185 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Corolla model years with reports.
Of the 2021 reports, 18 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Representative owner complaints
185 reports, newest first.
Steering, Suspension, Structure, Jul 30, 2021
While driving approx. 35-40 mph driver impacted front left side with a stop sign post . Causing very little body damage but completely ripped the control arm out of the sub frame which caused an unreasonable amount of other significant damages . The axle broke off at the transmission . These 3 parts alone costing almost 2500$ plus labor to repair. It ripped part of my bumper cover which had to be replaced and dented the fender which is being repaired . Had the cars subframe held up in what should have been a minor incident none of the other parts would have been affected the way the were. I had the car inspected and aligned at the Toyota dealership and was directed by two employees to file this complaint. They too felt the sub frame shouldn't have ripped apart like it did. Had I been involved in a collision with another car my car would have crumbled . Trading it in as soon as its repairs are complete . Scares me to think what would've happened if my child were with me.
Air bags, Vehicle speed control, Jun 15, 2021, crash
The contact owns a 2021 Toyota Corolla. The contact stated while attempting to park the vehicle when depressing on the brake pedal and the vehicle accelerated independently and crashed into a building. The contact stated the "vehicle was needing to be serviced" warning light was illuminated. The air bags did not deploy. The contact did not sustain any injuries or seek medical attention. A police report was filed. The contact towed the vehicle to an unknown location. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 4,000.
Parking brake, Exterior lighting, Jun 9, 2021
The contact owns a 2021 Toyota Corolla. The contact stated while driving down a dark road he was unable to see the roadway due to poor visibility from the headlights. The contact stated that the failure was evident while using the low-beam or hi-beam headlights. The contact stated that the electronic braking system was inoperable. The contact was concerned for his safety while driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 380.
Parking brake, May 27, 2021
2021 Toyota Corolla. Consumer writes in regards to emergency brake system. THE CONSUMER STATED THE EMERGENCY PARKING BRAKE SYSTEM ACTIVATES EACH TIME THE VEHICLE IS PARKED. THE CONSUMER STATED THIS WAS UNNATURAL.
Other or unspecified, Mar 27, 2021
WHEN I PARKED MY CAR THE MORNING ON MARCH 22, THE TEMPERATURE WAS AROUND 50F. THERE WAS NO WINDSHIELD CRACK AT THIS TIME. WHEN I WENT TO GET MY CAR IN THE AFTERNOON ON MARCH 22, A FOOT LONG CRACK HAD FORMED ON MY WINDSHIELD. THE TEMPERATURE AT THIS TIME WAS AROUND 70F. HAD THIS HAPPENED WHILE I DROVE, IT WOULD HAD BEEN A SAFETY HAZARD. A WINDSHIELD SHOULD NOT CRACK THIS FAST. A FOOT LONG ON THE FIRST DAY? THE CAR WASN'T EVEN MOVING WHEN THIS HAPPENED. IMAGINE HOW FAST THE CRACK WOULD CRACK IF THE CAR WAS MOVING. THE CAR HAD LESS THAN 500 MILES AND WAS LESS THAN A MONTH OLD WHEN THIS OCCURRED.
Electrical system, Engine, Forward collision avoidance, Mar 8, 2021, crash
AFTER PURCHASING MY COROLLA MY CAR POWERED DOWN. I TOOK IT BACK TO THE DEALERSHIP AND THEY CHECKED IT AND STATED THERE WAS NOTHING WRONG WITH IT. THIS WAS IN NOVEMBER 2020. ON 1/16/2021 I WAS DRIVING ON A HIGHWAY AND THE SAME THING HAPPENED, EVERYTHING JUST POWERED DOWN. I WAS FORTUNATE ENOUGH TO GET THE VEHICLE OFF THE ROAD AND CALLED THE DEALERSHIP. THIS WAS AROUND 6:00PM. I THEN CALLED MY FAMILY AND TOLD THEM WHERE I WAS AND WHAT HAPPENED. A PASSERBY STOPPED TO ASSIST ME AND GOT MY CAR RUNNING BY JUMPING IT OFF. AN HOUR LATER I WAS SITTING IN A PRIVATE DRIVE WAITING ON TRAFFIC TO PASS BEFORE PULLING OUT. THE NEXT THING I KNOW I WAS HIT BY ANOTHER VEHICLE. THE VEHICLE THAT HIT ME THEN WENT OVER TO THE OTHER LANE AND SIDESWIPED A TRUCK THAT HAD A LOW BOY TRAILER ATTACHED TO IT. IT IS MY UNDERSTANDING IS THAT WHEN THE TRUCK HIT THE OTHER TRUCK AFTER HITTING ME THAT IS WHEN THE 3 PEOPLE IN THE TRUCK WERE KILLED. TWO OF THE PEOPLE WERE EJECTED AND THE OTHER PARTIALLY EJECTED. THE PEOPLE IN THE 2ND TRUCK TOLD POLICE THAT I FAILED TO YIELD THE RIGHT OF WAY. THEY NEVER ASKED ME WHAT HAPPENED AND TOOK THE OTHER DRIVERS WORD AT WHAT HAPPENED. THERE WERE NO SKID MARKS FROM EITHER TRUCK ON THE ROADWAY. IF I WAS PULLING OUT I AM SURE THERE WOULD BE SKID MARKS.*DT*JB
Suspension, Mar 1, 2021
REAR SUSPENSION SPRING WAS NOT IN THE RIGHT SPOT. IT WAS LEANING ON MY FRAME. MY VEHICLE WAS STATIONARY.
Wheels, Other or unspecified, Service brakes, Feb 16, 2021
1.EXPERIENCED SUDDEN ACCELERATION PROBLEM AT A SIGNAL LIGHT 2.TO CONTROL SUDDEN ACCELERATION, NEED TO PUSH BRAKES HARDER THAN A NON HYBRID CAR 3.IN THE REVERSE DIRECTION, IT GOES TOO FAST WITHOUT PUSHING THE GAS, THIS MAY CAUSE A CRASH MISSING EXTRA TIRE AND THE ACCESSORIES (JACK, LUG WRENCH, OTHER TOOLS ETC) EVEN THOUGH THERE IS A SLOTTED PLACE HOLDER THERE. (SHAME ON TOYOTA FOR DOING THIS, TO ORDER A NEW KIT THIS WILL COST APPROX $1,500 PER MISSING KIT, IF YOU WERE TO ORDER INDIVIDUALLY, THIS CAN POTENTIALLY BE A SERIOUS PERSONAL SAFETY ISSUE IF YOU'RE IN A BAD NEIGHBORHOOD AND WAITING FOR TOW TRUCK VS QUICKLY CHANGE THE TIRE AND LEAVE) 4.CHEAP SOFT TIRES, GOT A SCREW WITHIN 2 MONTHS? CALLED TOYOTA , TOWING IS FREE, BUT YOU MUST PAY FOR THE FLAT REPAIR OR BUY A NEW TIRE (ABOUT $250) EVERY TIME THERE IS FLAT AS YOU DO NOT HAVE EXTRA TIRE, JACK, LUG WRENCH. (THIS CAN BE RACKETEERING - SHAME ON TOYOTA FOR DOING THIS) 5.2ND CAR (2021 HYBRID) CAME WITH THE LOW BRAKE FLUID LEVELS, CLOSE TO THE LOW/MIDDLE VS BRAND NEW CAR WITH NEW BRAKES, FLUID LEVEL SHOULD BE CLOSE TO MAXIMUM. (SHAME ON TOYOTA FOR DOING THIS AND PLAYING CHEAP, BESIDES SAFETY ISSUE) 6.TO REPAIR FLAT TIRE, THE AIR PUMP AND GLUE KIT IS A JOKE, THIS DOESN'T WORK - TOYOTA SHOULD PROVIDE NON-FLAT ABLE TIRES BEFORE THIS GENIUS MICKEY-MOUSE INVENTION. (SHAME ON TOYOTA FOR DOING THIS) *DT*JB
Steering, Vehicle speed control, Other or unspecified, Feb 3, 2021
ON 4 OCCASIONS, AFTER ENGAGING CRUISE CONTROL (65MPH) THE STEERING WHEEL WENT HARD AND IT APPEARED THAT THE WHEEL ALIGNMENT WAS OFF AND THE VEHICLE VEERED LEFT AND IT WOULD CREATE TO SMALL AMOUNT OF TORQUE ON THE STEERING WHEEL. AGAIN, ONLY WHEN I ENGAGED THE CRUISE CONTROL. VIN: [XXX] (THERE IS NO "Y") (CHANGE "Y" TO "T". SORRY :-( INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Sep 21, 2020
I-20 0400. TRAVELING IN THE RIGHT LANE. 18 WHEELER AHEAD WAS PULLED TO THE SHOULDER. I MOVED OVER TO THE LEFT LANE. WHILE MOVING OVER THERE WAS METAL IN THE ROAD(LEARNED FROM STATE POLICE LATER FROM THE 18 WHEELER). UNABLE TO AVOID THE OBJECT THE RESULT WAS A BLOWN TIRE. THE DESIGN OF THE LEFT HEADLIGHT IS MADE SO ON A TWO LANE ROAD THE ONCOMING TRAFFIC WONT BE BLINDED. HOWEVER, WITH AN INTERSTATE IF IN THE RIGHT LANE THE LEFT LANE HAS A BLIND SPOT. THE HEADLIGHT IS 1/2 THE LENGTH OF THE RIGHT HEADLIGHT. PLEASE PLEASE LOOK INTO THIS. I WAS LUCKY WITH ONLY A BLOWN TIRE MORE SEVERE DAMAGE OR LOSS OF LIFE DUE TO LACK OF VISIBILITY ON DIM SETTING IS FRIGHTENING.