2004 Toyota Highlander
Problems, recalls and owner-reported issues
Power train is the leading concern among 286 owner complaints filed for this model year. This is the 6th highest complaint count among 25 Highlander model years with reports.
Of the 2004 reports, 32 involved a crash and 3 involved a fire. 23 people were injured and 47 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingNov 9, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V539000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.
IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V112000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderOct 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.
A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Campaign 10V499000 on NHTSA.gov
Vehicle speed control, accelerator pedalJul 13, 2006
ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.
THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 06V253000 on NHTSA.gov
Latches/locks/linkages, doors, latchApr 15, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.
THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.
DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 04V181000 on NHTSA.gov
Representative owner complaints: power train
58 reports, newest first. Show all
Power train, Aug 1, 2014
TRANSMISSION JUMPS AT DIFFERENT SPEEDS. *TR
Power train, Engine, Apr 6, 2013
VEHICLE WAS DRIVEN NORMALLY AND PARKED. WHILE PARKED, OWNER NOTICED SMALL LEAK UNDER FRONT AXLE, INVESTIGATED AND LEAK APPEARED TO BE TRANSMISSION FLUID OR ANTIFREEZE. OWNER DROVE VEHICLE NEXT DAY, PARKED AND NOTICED LEAK WAS LARGER. OWNER TOOK VEHICLE TO DEALER NEXT MORNING AND WAS TOLD THE HEAD GASKET WAS FAILING. DEALER SAID ALTERNATIVES WERE TO REPAIR HEAD GASKET ($3200+), REPLACE ENGINE OR BUY ANOTHER VEHICLE. OWNER DECLINED REPAIR AND TOOK VEHICLE TO INDEPENDENT MECHANIC, WHO CONFIRMED HEAD GASKET LEAK AND RECOMMENDED EITHER SEALANT ($250) OR HEAD GASKET REPAIR ($1200). OWNER CHOSE SEALANT. ABOUT FOUR DAYS AFTER SEALANT FIX, OWNER WAS DRIVING VEHICLE AND STOPPED AT A STARBUCKS DRIVE-THROUGH. MINUTES INTO THE WAIT, THE VEHICLES TEMP GAUGE BEGAN TO CLIMB RAPIDLY. OWNER REVVED ENGINE AND TEMP DECLINED. OWNER DROVE VEHICLE HOME AND INSPECTED ENGINE, DISCOVERED COOLANT HAD BEGUN TO SPRAY FROM OVERFLOW RESERVOIR. OWNER LET VEHICLE COOL. NEXT DAY, OWNER DROVE VEHICLE AT MODEST SPEED ACROSS TOWN, WATCHING THE TEMP GAUGE. TEMP WOULD INCREASE INCREMENTALLY, THEN DECLINE, BUT NO OVERHEATING APPEARED. THIRD DAY, OWNER DID SAME, BUT THIS TIME, AS OWNER APPROACHED HIS HOME, THE TEMP GAUGE SHOT TO RED. OWNER PARKED IN DRIVEWAY, OPENED HOOD AND FOUND OVERFLOW RESERVOIR BUBBLING, COOLANT SPRAY AND OVERFLOW ON FRAME. PRIOR TO THESE INCIDENTS, ABOUT ONE YEAR AGO THE OWNER HAD BEEN TOLD BY TOYOTA DEALER THAT A FEW ENGINE MOUNTS WERE CRACKED AND NEEDED REPLACEMENT, WHICH WAS DONE. NO OTHER MAJOR REPAIRS OR ISSUES HAVE EXISTED WITH VEHICLE. VEHICLE IS NOT 10 YEARS OLD, ITS 103,500 MILES HAS BEEN GENERALLY LIGHT HIGHWAY AND SHORT-DISTANCE CITY DRIVING. OIL AND OTHER MAINTENANCE HAS BEEN ROUTINELY PERFORMED. *TR
Power train, Jul 3, 2012
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SMELL OF BURNING OIL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION OIL BEARING SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 85,250. UPDATED 08/08/2012 *JS
Power train, Jun 19, 2012
SINCE I PURCHASED MY 2004 TOYOTA HIGHLANDER V6 IT HAS VERY ROUGH SHIFTS. THE TRANSMISSIONS SEEMS TO HESITATE AND LAG WHEN I TRY TO ACCELERATE DURING NORMAL DRIVING SPEEDS, (I FEEL LIKE I AM ON A CARNIVAL RIDE). I HAVE HAD IT TO 3 DIFFERENT DEALERSHIP IN FLORIDA & THEY ALL SAY THE SAME THING ("THAT THIS MODEL DRIVES LIKE THAT" & IT'S THE WAY YOU DRIVE") FUNNY THOUGH WHEN THE MECHANIC DROVE IT, WITH ME IN THE CAR HE SAID THAT IT WAS THE TRANSMISSION. THE UNDERWRITERS IN SERVICE THINK BECAUSE I'M A WOMEN, IT'S THE WAY I DRIVE. I LOVE MY CAR BUT, THIS PROBLEM NEEDS TO BE ADDRESSED BY TOYOTA & FIXED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *JS
Power train, Apr 2, 2012
HESITATION DURING AUTO TRANSMISSION GEAR CHANGES. ENGINE REVS VERY HIGH THEN CHANGES GEARS. *TR
Power train, Jun 23, 2011
TOYOTA HIGHLANDER 2004 6 CYL AWD - LAST MAY SQUEALING NOISE COMING FROM BACK OF THE CAR. MADE IT TO A TOYOTA DEALER AND FOUND OUT IT WAS THE REAR DIFFERENTIAL. TOOK 4 DAYS AND OVER $1200 TO FIX. THIS WEEK, NOISE COMING FROM FRONT OF THE CAR. CONTINUED TO GET WORSE. TOOK TO TOYOTA DEALER AND WAS INFORMED IT WAS THE DRIVE SHAFT - SO FAR OUT OF ALIGNMENT NEEDS TO BE REPLACED? JUST HAD IT AT THE SAME DEALER FOR MAINTENANCE 3 WEEKS AGO - SAID NOTHING. THIS WILL COST $1300. SEARCHING INTERNET AND FINDING I'M NOT ALONE, BUT NO RECALL. WHAT GIVES WITH THESE CARS? *TR
Power train, Jun 11, 2011, crash
CAR HESITATES AND SUDDENLY SURGES FORWARD. THE IS THE 2ND TIME THIS HAS OCCURRED IN THE PAST 3 MONTHS. THE FIRST TIME WAS NEAR MY GARAGE AND FORTUNATELY THE CAR ONLY TRAVELED SEVERAL FEET FORWARD BEFORE HITTING THE CORNER OF THE GARAGE AND COMING TO A STOP. LAST SUNDAY, I WAS LEAVING A PARKING LOT. I WAS TURNING LEFT WHEN THE CAR HESITATED AND SUDDENLY SURGED FORWARD AT A RAPID SPEED. BEFORE I WAS ABLE TO REGAIN CONTROL, THE CAR HAD TRAVELED APPROXIMATELY 20-25 FEET FORWARD, RAN UP ON A MEDIAN AND CRASHED INTO A TREE. I CALLED THE POLICE ABOUT FILING A REPORT BUT AS IT OCCURRED ON PRIVATE PROPERTY, THEY DECLINED. *TR
Power train, Dec 28, 2010
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND DEPRESSING THE ACCELERATOR, THE VEHICLE WAS HESITANT TO RESPOND. THE FAILURE WOULD OCCUR MOST PROMINENTLY WHEN THE VEHICLE WAS FIRST STARTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000 AND CURRENT MILEAGE IS 93,000.
Power train, Jun 4, 2010
MY 2004 TOYOTA HIGHLANDER V6 AT TIME HAS VERY ROUGH SHIFTS. THE TRANSMISSIONS SEEMS TO HESITATE AND LAG WHEN I TRY TO ACCELERATE DURING NORMAL DRIVING SPEEDS. THIS HAS HAPPENED WHEN I WAS GOING 20 TO 60. *TR
Power train, Mar 18, 2010
S10 APPROPRIATE HANDLING RE COMPLAINT AGAINST TOYOTA MOTOR CORPORATION AND JAY WOLFE TOYOTA OF WEST COUNTY FM OWNER OF A 2004 TOYOTA HIGHLANDER. *TGW AFTER DRIVING THE VEHICLE FOR A FEW WEEKS, IT BECAME APPARENT THERE WAS A PROBLEM WITH THE SHIFTING WITH THE AUTOMATIC TRANSMISSION. THE CONDITION WAS MOST NOTICEABLE DURING SHARP ACCELERATION PERIODS. THE ENGINE WOULD REV UP, BUT IT DID NOT GAIN SPEED RELATIVE TO THE AMOUNT OF PRESSURE APPLIED TO THE ACCELERATOR. THE ENGINE WOULD SOUND AS IF IT WAS UNDER STRESS AND IT WOULD THEN SHIFT WITH A SEVERE JOLT. THE DEALER INFORMED THE CONSUMER TOYOTA WAS AWARE OF THE TRANSMISSION FLAW, BUT THERE WAS NO FIX. THE CONSUMER HAS SINCE TRADED THE VEHICLE.
Power train, Mar 3, 2010
2004 TOYOTA HIGHLANDER V6 - AUTO (2WD) SINCE WE'VE PURCHASED THE T-HIGHLANDER, THE CAR WILL OCCASIONALLY SUDDENLY JERK FORWARD UNCONTROLLABLY WHEN SHIFTING FROM 2ND TO 3RD GEAR AND WHEN THE SHIFT TAKES PLACE BETWEEN 2,000 AND 2,500 RPM WHEN IN 2ND GEAR. WE HAVE BROUGHT THIS IN TO THE TOYOTA DEALERSHIP ON NUMEROUS OCCASIONS ONLY TO BE TOLD THIS IS A "PROGRAMMING" ISSUE AND THE CAR IS TRYING TO FIGURE OUT HOW TO SHIFT BASED ON DIFFERENT DRIVERS. I'VE LOOKED ONLINE AND ON FORUMS AND OTHER OWNERS HAVE THE SAME PROBLEMS. I THINK IT'S TOYOTA TRYING TO SAVE $$. MY CONCERN SINCE WE'VE BROUGHT THE CAR IN TO THE TOYOTA DEALERSHIPS IS THE SAME CONCERN THAT I WANT THE NHTSA TO BE AWARE OF NOW AND THAT IS, THERE IS A PROBLEM WITH THE CAR AND THERE IS A POTENTIAL FOR AN ACCIDENT HERE DUE TO SOMETHING THAT IS CLEARLY DEFECTIVE WITH THE TRANSMISSION AND/OR THE "PROGRAMMING" OF HOW THE COMPUTER SHIFTS. THIS COMPLAINT IS BEING FILED BECAUSE ALL OF THE OTHER TOYOTA PROBLEMS THAT HAVE SURFACED HAVE REAFFIRMED WHAT I'VE KNOWN ALL ALONG, THAT THERE ARE PROBLEMS WITH TOYOTAS AND IN OUR CASE, NOT HAVING COMPLETE CONTROL OF THE VEHICLE WHEN DRIVING. HOWEVER, I WAS MADE TO FEEL THAT I HAD NO BASIS FOR MY COMPLAINTS WHEN IN FACT, I DO. I HOPE THAT EVEN IF NOTHING IS DONE TO FIX MY T-HIGHLANDER AS I HAVE GIVEN UP ON IT (SHORT OF LEGAL ACTION, WHICH MIGHT BE WORTHWHILE NOW) THAT THE NHTSA DOES DO SOMETHING TO ENSURE THAT NO ONE IS INJURED AS A RESULT OF THIS "PROGRAMMING" ISSUE. *TR
Power train, Feb 7, 2010
MY 2004 TOYOTA HIGHLANDER LIMITED V6 DEVELOPED SUBSTANTIAL TRANSMISSION/ TRANSAXLE LEAK AT 56,000 MILES. TRANSMISSION FLUID WAS ABLE TO LEAK INTO THE FRONT TRANSAXLES AND THEN ONTO THE GROUND. TOYOTA IS AWARE THAT THE #2 AXEL SEAL IS AT FAULT AS IT IS WELL REPORTED. THE REPAIR WAS OVER $2,000. I FIXED MINE, BUT AM CONCERNED ABOUT THOSE THAT WON'T BE FIXED. I AM CONCERNED THAT IF THE TRANSMISSION LEAKS OUT IN TOTAL WOULD THE RESULTING TRANSMISSION FAILURE RESULT IN INJURY.*TW
Power train, Feb 6, 2010
HAVE A 2004 TOYOTA 3.3L 2WD HIGHLANDER THAT HAS HAD A SURGING PROBLEM WHEN TAKING OFF FROM A START SINCE I HAD IT NEW....DEALER RECALIBRATED COMPUTER BUT DIDNT FIX THE PROBLEM....THEY TOLD ME THIS IS NORMAL.....IT IS NOT NORMAL AND IS VERY DANGEROUS....BEING THEY DONT WANT TO FIX IT, I GUESS IT WILL COME DOWN TO A LAW SUIT IF SOMETHING HAPPENS.....THERE ARE ALL KINDS OF POST ON THIS PROBLEM AND TOYOTA SHOULD BE RECALLING AND FIXING......WONT NEVER BUY TOYOTA AGAIN IF SOMETHING ISNT DONE BECAUSE THEY STILL SEEM TO BE HAVING THIS PROBLEM IN OTHER MAKES AND MODELS IN TOYOTA LINE....AND LEXUS........*CN
Steering, Power train, Electrical system, Wheels, Jun 8, 2009
2004 HIGHLANDER, HAVING SAME PROBLEMS AS ALL OTHER REPORTED PROBLEMS FOR THIS VEHICLE. HESITATION, STEERING SHAFT REPLACEMENT, 2 WHEEL BEARING REPLACEMENTS, LOUSY ORIGINAL TIRES, BAD SODERING OF HEAT/AIR BOARD LEADING TO NOT WORKING PROPERLY, CAN NOT HAVE BACK WINDOWS DOWN DUE TO NOISE AND VEHICLE SHAKING, HAD REAR WIPER MOTOR REPLACED WITHIN 1ST MONTH OF OWNERSHIP. WHILE I DID PURCHASE THE EXTENDED WARRANTY, WHICH DID COVER THE COST OF THE WHEEL BEARING REPLACEMENT, IT DID NOT COVER THE COST OF HAVING TO REPLACE THE TIRES DAMAGED BY THE BAD BEARING - AND TOYOTA DOES NOT CARE. IN THEIR RACE TO BECOME THE NUMBER ONE CAR MAKER, THEY HAVE GIVEN UP ON BEING THE SAFEST, MOST RELIABLE CAR MAKER - AND THEY HAVE CERTAINLY GIVEN UP ON BEING CUSTOMER FRIENDLY. ACCORDING TO SEVERAL TOYOTA DEALERS, THEY DON'T HAVE TO, SINCE THEY CONTINUE TO BE POPULAR SELLING VEHICLES. I AM GETTING NERVOUS AS THE TIME FOR MY WARRANTY COMES DUE TO EXPIRE - AND FOR THE FIRST TIME AM SERIOUSLY CONSIDERING TRADING IT IN BEFORE THAT HAPPENS. THAT WAS NOT THE INTENT WHEN I BOUGHT THE VEHICLE, BUT AFTER READING ALL THE PEOPLE HAVING ALL THE SAME PROBLEMS, I AM VERY CONCERNED. *TR
Power train, Jul 7, 2008
I HAVE A 2004 TOYOTA HIGHLANDER WITH APPROXIMATELY 70K MILES. FOR THE SECOND TIME THE WHEEL BEARINGS HAVE FAILED ON THE VEHICLE. I SPOKE WITH TOYOTA AND THEY DO NOT BELIEVE IT IS A SAFETY ISSUE EVEN THOUGH THIS IS A KNOW ISSUE (ALL OVER THE WEB). I BELIEVE ANYTHING RELATED TO THE DRIVABLE/STEERING IS A SAFETY ISSUE AND TOYOTA SHOULD FURTHER INVESTIGATE THE FAILURES. *TR
Power train, Mar 18, 2008
TRANSFER ASSY FAILED AT 74,000 MILES AND FAILED AGAIN AT 101,000 MILES. *TR
Power train, Aug 2, 2007
2004 TOYOTA HIGHLANDER WITH AWD AND 4 CYL. VEHICLE IS LEAKING TRANSMISSION FLUID AT 67,500 MILES. DEALERSHIP SAY THAT TOYOTA WILL NOT HELP WITH THIS PROBLEM AS IT AS THE WARRANTY EXPIRED AT 60,000 MILES. I BOUGHT THIS VEHICLE DUE TO THE EXPECTED RELIABILITY OF A TOYOTA PRODUCT, BUT IT APPEARS THAT TOYOTA DOES NOT STAND BEHIND THEIR PRODUCT. MY OTHER VEHICLE IS A LEXUS RX 300 WHICH I LOVE, BUT I WILL BE HARD PRESSED TO BUY ANOTHER TOYOTA PRODUCT IN THE FUTURE AFTER THIS EXPERIENCE. *TR
Power train, Jul 30, 2007
ACCELERATION LAGS ALL THE TIME, BUT IS ESPECIALLY APPARENT WHEN "FLOORING IT" UPON FREEWAY ENTRY, PASSING, ETC. I SEE THAT THIS IS ONE OF THE MOST FREQUENT COMPLAINTS ABOUT 04 HIGHLANDERS. OVERALL, QUITE DISAPPOINTED IN MY OVERPRICED SUV. *TR
Power train, Dec 1, 2006
TRANSMISSION SHIFT HESITATION ON ACCELERATION AT LOWER SPEEDS. JUST ENOUGH LAG TIME TO SCARE ME A FEW TIMES THAT I WOULDN'T MAKE IT ACROSS TRAFFIC. *JB
Power train, Nov 22, 2006
TRANSMISSION FLUID LEAKING FROM DIFFERENTIAL - 2000 MILES OUT OF WARRANTY - DEALER SAID THEY HAVE AT LEAST TWO OTHER VEHICLES THAT HAVE HAD SIMILAR PROBLEMS THIS VEHICLE IS A 2004 TOYOTA HIGHLANDER. *NM
Power train, Vehicle speed control, Jun 29, 2006
LET ME START BY SAYING I AM A DIE-HARD TOYOTA OWNER, MY CURRENT VEHICLE BEING THE 3RD TOYOTA WE OWN. I OWN A 2004 TOYOTA HIGHLANDER, V6, 5 SPEED AUTOMATIC WITH AWD. THIS VEHICLE HAS A VERY SERIOUS HESITATION PROBLEM WHICH IS DANGEROUS. UPON ACCELERATION FROM A STOP OR AT SPEED, THERE IS A VERY SERIOUS LAG IN THROTTLE RESPONSE. MANY TIMES LEAVING A STOP OR ACCELERATING FROM A SLOW SPEED I.E. PARKING LOT DRIVING, THE VEHICLE WILL LAG WITH NO RESPONSE, THEN LURCH & ACCELERATE SUDDENLY. MERGING INTO TRAFFIC, SAFE PASSING, STARTS AT LIGHTS AND SAFE DRIVING IN PARKING LOTS AND AROUND PEDESTRIANS CAN BE HAZARDOUS. THOUSANDS OF OWNERS ACROSS THE NATION ARE AFFECTED BY THIS DEFECT. FROM MY RECENT RESEARCH IT APPARENTLY IS NOT RESTRICTED TO THE HIGHLANDER, BUT AFFECTS MANY TOYOTA VEHICLES WITH "DRIVE BY WIRE" AS OPPOSED TO MECHANICAL TRANSMISSION & THROTTLE LINKAGE. I TOOK THE VEHICLE BACK TO THE DEALER RIGHT AFTER MY PURCHASE IN NOVEMBER OF 2004 AND WAS TOLD THEY COULD FIND NOTHING WRONG, NOW RECENT RESEARCH TELLS ME THEY WERE WELL AWARE OF THE PROBLEM AT THAT TIME. I LOVE TOYOTA BUT THERE METHODS OF DEALING WITH PROBLEMS LIKE THIS IS DECEPTIVE AT BEST AND JUST SHORT OF CRIMINAL AT WORST. PLEASE "GOOGLE" TOYOTA HIGHLANDER HESITATION PROBLEM AND ALSO VISIT TUNDRASOLUTIONS.COM FOR MORE EVIDENCE OF WHAT I AM TALKING ABOUT. TOYOTA HAS NOT DEVOTED ENOUGH RESOURCES TO THIS PROBLEM OR A PERMANENT FIX WOULD HAVE ALREADY BEEN DEVELOPED. PLEASE CONTACT TOYOTA AND URGE THEM TO TAKE CARE OF THIS MATTER WITH ALL THE THOUSANDS OF OWNERS ACROSS THE U.S. THAT ARE HAVING TO DEAL WITH THIS MATTER. I WILL BE FOLLOWING THIS MATTER WITH KEEN INTEREST TO SEE IF ANYTHING IS BEING DONE AND AM ADVISING AAA OF THE ISSUES AS WELL AS MY STATE AND FEDERAL REPRESENTATIVES. TOYOTA COMMANDS A PREMIUM PRICE FOR WHAT ARE OTHERWISE EXCEPTIONAL VEHICLES AND THEIR CUSTOMERS AND THE NATIONS DRIVERS DESERVE A BETTER MORE RESPONSIBLE RESPONSE FROM TOYOTA. *NM
Power train, Feb 6, 2006
I HAVE A 2004 TOYOTA HIGHLANDER WITH A 3.3L V6 AUTOMATIC TRANSMISSION. WITHIN THE FIRST WEEK OF DRIVING THE VEHICLE THAT WAS PURCHASED NEW FROM THE MANUFACTURER, I NOTICED THAT THE TRANSMISSION SEEMED TO HESITATE WHEN ACCELERATING AT LOW SPEEDS. THE PROBLEM PERSISTED AND I TOOK THE VEHICLE IN FOR SERVICE. THE DEALER SAID THEY COULD NOT REPRODUCE THE PROBLEM OR FIND ANYTHING WRONG. NOW THE CAR HAS ALMOST 20,000 MILES ON IT, I'VE TAKEN THE CAR BACK TO THE DEALER A FEW TIMES AS THE HESITATION HAS GOTTEN WORSE AND THEY CONTINUE TO TELL ME THERE IS NOTHING WRONG WITH THE CAR. I RARELY DRIVE THE CAR NOW SINCE I HAVE COME VERY CLOSE TO HAVING A MAJOR ACCIDENTS NUMEROUS TIMES. IN EACH CASE, I WILL TRY AND MERGE ONTO A FREEWAY. GOING UP THE RAMP (OR DOWN) AND ACCELERATING TO GET UP TO SPEED, THE TRANSMISSION WILL DELAY FOR 2-3 SECONDS. I THEN PUSH THE GAS PEDAL DOWN A BIT MORE AND THE RPM'S WILL SHOOT UP, THE CAR WILL JERK, AND SPEED AHEAD. IF I DON'T APPLY THE EXTRA GAS, IT LEAVES ME IN A SITUATION WHERE I MIGHT BE HIT FROM BEHIND BY OTHER CARS. WHEN THE CAR JERKS AHEAD, I'VE COME CLOSE TO SLAMMING INTO CARS AHEAD OF ME. I'VE DONE SOME RESEARCH ON THE WEB AND HAVE FOUND NUMEROUS OTHER TOYOTA OWNERS WITH THIS SAME EXACT PROBLEM. I HOPE NO ONE HAS BEEN KILLED OR INJURED FROM THIS DEFECT THAT TOYOTA IS UNWILLING TO ADDRESS, AND THAT THE NHTSA WILL INVESTIGATE THIS BEFORE ANYONE IS KILLED OR INJURED. *NM
Power train, Electrical system, Jan 25, 2006
DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION MOMENTARILY HESITATES BEFORE PROPERLY SELECTING THE CORRECT GEAR TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES FOR INSPECTION. THE DEALERSHIP MECHANIC RESET THE SOFTWARE THREE TIMES, BUT THIS DID NOT CORRECT THE PROBLEM. DIAGNOSTIC TESTING WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. THE REPRESENTATIVE DROVE THE VEHICLE AND EXPERIENCED THE HESITATION AND EXPLAINED, THIS IS A FLAW IN THE DESIGN AND THE VEHICLE IS FREE-WHEELING. THE REPRESENTATIVE WOULD CONTACT THE ENGINEERS AND TRY TO SOLVE THE PROBLEM. UPDATED 03/17/06. *JB
Fuel system, Gasoline, Power train, Dec 6, 2005
THE AUTOMATIC TRANSMISSION ELECTRONICS GET CONFUSED AT STREET SPEEDS, NOT ALLOWING ME TO ACCELERATE, ESPECIALLY WHEN MAKING A LEFT ACROSS TRAFFIC. I HAVE BEEN NEARLY T-BONED ON NUMEROUS OCCASIONS. I TALKED TO THE TOYOTA DEALERSHIP ABOUT A YEAR AGO, AND THE TECHNICIAN SAID THAT HE WAS AWARE OF THE PROBLEM AND EXPECTS TOYOTA TO COME UP WITH A SOFTWARE UPDATE TO FIX THE PROBLEM. RECENTLY, I LEFT A MESSAGE WITH THE SAME TECHNICIAN ASKING WHAT PROGRESS HAS BEEN MADE, AND I RECEIVED NO REPLY. IT IS EXTREMELY SCARY TO FIND THIS 'DEAD SPOT' IN ACCELERATION. THIS IS OUR FOURTH TOYOTA, AND MIGHT BE THE LAST IF TOYOTA DOES NOT ADDRESS THIS ACCIDENT WAITING TO HAPPEN. *JB
Power train, Nov 21, 2005
ENGINE HESITATION WHEN ACCELERATING FROM LOW SPEEDS; TRANSMISSION SHIFTS HARD AT LOW SPEEDS CAUSING THE VEHICLE TO HESITATE AND THEN SURGE WHEN ACCELERATING. *NM