2006 Toyota Highlander
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 277 owner complaints filed for this model year. This is the 7th highest complaint count among 25 Highlander model years with reports.
Of the 2006 reports, 29 involved a crash and 4 involved a fire. 30 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.
IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V112000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderOct 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.
A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Campaign 10V499000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints
277 reports, newest first.
Fuel system, Gasoline, Vehicle speed control, May 27, 2008
FRIDAY EARLY MAY 2008, I CARRIED MY HIGHLANDER FOR IT'S 30K SERVICE AT 28K, DUE TO HESITATION, LURCHING, BACKFIRING AT TIMES AND POOR GAS MILEAGE. AT THE SERVICE, I WAS TOLD THEY CLEAN THE ACCELERATOR SENOR. THE VEHICLE RAN FINE GETTING 28 MILES PER GALLON, BUT NOTICE A CHANGE IN THE VEHICLE GROUNDING. I COULD HEAR THE ENGINE NOISE THOUGH THE RADIO SOMETIMES IN THE MORNING. THE ENGINE NOISE WAS ADDED FEATURE. I NOTICED THE ENGINE SHIFTING WAS SMOOTH UNTIL THE FOLLOWING TUESDAY. IT WAS RAIN TRAFFIC MEDIUM DRIVING 65 MPH. THE HIGHLANDER CONSUMED A QUARTER OF A TANK WITHIN 20 MILES. MY HIGHLANDER IS KEPT IN GARAGE NIGHTLY AND MOST OF THE DAY. I MAKE AN APPOINTMENT TO MY NEAREST TOYOTA DEALER ON 16MAY08 31K. THE LOCAL DEALERSHIP RESET MY VEHICLE?S COMPUTER BY CONNECTING THE BATTERY AND RECONNECTION. I WAS TOLD 2 WEEKS BEFORE HAND AT THE DEALERSHIP IT WAS A POSSIBLY OF VEHICLE ?S COMPUTER SOFTWARE NEEDING UPGRADING WHEN THEY CLEANED THE ACCELERATOR SENOR. TODAY, THE VEHICLE DOESN'T HAVE THE SMOOTH ACCELERATING POWER. FOR THIS VEHICLE, RIDING IN TRAFFIC CAUSES SERIOUS PROBLEMS DUE LACK OF POWER LURCHING, POOR GAS MILEAGE OR THE POSSIBLE OF LOSING CONTROL. NO COMPUTER TEST WAS COMPLETED. I CHANGE GAS STATION TYPES AND VARIOUS GAS TREATMENTS, IT ?S NOT THE GAS. I HAVE DRIVING AND WORKING ON CARS SINCE 1978 FROM ENGINE, ELECTRICAL SYSTEM AND BRAKES. I EVEN NOTICED WHEN THE HIGHLANDER IS FULL WITH GAS. THE VEHICLE SOMETIME COUGH OR DELAY. IS THERE A LEMON LAW THIS? *TR
Service brakes, Hydraulic, Apr 9, 2008
COMPLETE BRAKE FAILURE WITHOUT WARNING ON THREE SEPARATE EPISODES IN THE PAST TWO MONTHS. BRAKE MASTER CYLINDER REPLACED BY DEALER. BRAKES AGAIN SERVICED BY DEALER, BUT I AM NOT AWARE OF WHAT WAS DONE. BY LUCK ONLY, THE FAILURES OCCURRED IN LOCATIONS WHERE TRAFFIC COULD SWERVE TO AVOID HITTING US, OR WE HAD ROOM TO GO OFF OF THE ROAD AND HIT A SNOW BANK OR COAST TO A STOP. *TR
Power train, Jan 23, 2008
2006 TOYOTA HIGHLANDER 4WD. THE TRANSMISSION IS A 5 SPEED AND IT CONTINUOUSLY DOWNSHIFTS EVEN ON THROTTLE WHEN UPHILL AND ON FLAT ROAD HIGHWAYS THE VEHICLE IS CONTINUOUSLY GEAR HUNTING. WHEN I NEED IT TO MOVE WITH FULL THROTTLE IT SEEMS EVEN TO SHIFT INTO HIGH GEAR AND ALWAYS GET A FEELING I MAY GET REAR ENDED. IF THE THROTTLE IS PUSHED FURTHER THE VEHICLE BUCKS INTO HIGH GEAR MAKING IT VERY UNCOMFORTABLE AND UNPREDICTABLE AS TO THE RESPONSE TO HIGHER THROTTLE. *TR
Vehicle speed control, Oct 30, 2007
I ACCELERATED TO AVOID A COLLISION AT LOW SPEED IN AN INTERSECTION. THE CAR HESITATED ABOUT 2 SECONDS AFTER I PRESSED THE GAS PEDAL, THEN LURCHED FORWARD, SPINNING THE DRIVE WHEELS. THE LENGTH OF DELAY OR HESITATION IN RESPONSE TO ACCELERATOR INPUT IS FREQUENTLY THERE, BUT IS SOMEWHAT UNPREDICTABLE, MAKING STOP-AND-GO TRAFFIC PERFORMANCE DANGEROUS. POOR PERFORMANCE OF THE CRUISE CONTROL FUNCTION IS PROBABLY RELATED TO THIS DEFECT. THE CAR WAS RETURNED TO THE DEALER FOR SERVICE AT 1500 MILES. THE DEALER DID A THOROUGH CHECK OF THE EQUIPMENT AND FOUND NO DEFECTIVE PARTS. DEALER STATES THAT THERE ARE NO SERVICE BULLETINS FOR THIS PROBLEM, IN SPITE OF THE FACT THAT TOYOTA HAS ACKNOWLEDGED THIS PROBLEM AND PROMISED TO FIX IT SINCE DECEMBER 2004. THIS IS A SERIOUS PROBLEM. HAD THE PAVEMENT BEEN WET, I COULD HAVE LOST CONTROL OF THE VEHICLE. FORTUNATELY, IN THE INCIDENT DESCRIBED, THE OTHER DRIVER WAS ABLE TO AVOID A COLLISION. NEXT TIME, I MIGHT NOT BE SO LUCKY. *TR
Steering, Power train, Oct 24, 2007
LAST SUNDAY, OCTOBER 14, 2007, I WAS DRIVING MY 2006 HIGHLANDER HYBRID AT HORMIGUEROS, PR (ZIP CODE 00660), WHEN SUDDENLY THE VEHICLE'S STEERING GOT REALLY STIFF. IT ALL HAPPENED AT A CRUISING SPEED OF 40-45 MILES PER HOUR WHEN SUDDENLY THE VEHICLE'S TURNING WHEEL GOT HARD AND IT GOT REALLY DIFFICULT TO CONTROL. I SURELY GOT THE SCARE OF MY LIFE. I EXPERIENCED SOME DIFFICULTIES WHILE TRYING TO STOP THE VEHICLE AND PARK IT IN A SAFE PLACE. THE VEHICLE'S CONTROL PANEL INDICATED THE FOLLOWING MESSAGE: VERIFY THE HYBRID SYSTEM. WE TOOK IT THE SAME DAY TO THE NEAREST DEALER (THE ONE THAT I ALSO BOUGHT THE VEHICLE) TOYOTA DEL OESTE, LOCATED AT HORMIGUEROS, PR (00660). MY VEHICLE HAS RECEIVED EVERY SERVICE RECOMENDED BY TOYOTA SINCE I BOUGHT IT. IN OCTOBER 19, 2007 TOYOTA DEL OESTE GAVE ME A QUOTE (NUMBER PQ2105) FOR $5,957.45 FOR THE REPAIRING COSTS OF MY VEHICLE. THE QUOTE SPECIFIED A TRANSAXLE ASSY FOR $4867.71, PLUS $700 FOR 14 LABOR HOURS AND A LOCAL TAX OF $389.74. THE DEALER INDICATED THAT ONCE THE TRANSAXLE WAS REPLACED IT WILL HAVE ONE YEAR ONLY WARRANTY. THEY ALSO INDICATED THAT THE TRANSAXLE ASSY WAS NOT PART OF THE HYBRID SYSTEM SO THE WARRANTY CAN NOT COVER THE REPAIR COSTS (MY VEHICLE HAD APROX. 66,000 MILES. ACCORDING TO TOYOTA, WARRANTY FOR HYBRID COMPONENTS IS 8 YEARS / 80,000 MILES). MY CONCERNS: 1) HOW I, AS A CONSUMER, MAKE SURE THAT TOYOTA IS NOT MAKING ME PAY FOR A DEFECT THAT MY VEHICLE MAY HAVE FROM THE FACTORY? 2) HOW I AM GOING TO BE SURE THAT IF THEY REPLACE THE TRANSAXLE ASSY I WILL NOT BE EXPOSED AGAIN TO AN UNSAFE SITUATION RELATED WITH A SIMILAR PROBLEM (REMEMBER THAT A LARGE PERCENTAGE OF ROADS ACROSS THE ISLAND OF PUERTO RICO ARE BUILT OVER MOUNTAINS). 3) HOW DO I REALLY MAKE SURE THAT THE DEALER IS TRULY MAKING ME PAY FOR A COMPONENT THAT IS NOT PART OF THE HYBRID SYSTEM AND CAN NOT BE COVERED BY THE WARRANTY (REMEMBER THAT, ALTHOUGH OTHER MANUFACTURERS MAYBE AVAILABLE, HYBRID TECHNOLOGY IN PUERTO RICO IS DOMINATED BY TOYOTA. *TR
Power train, Aug 20, 2007
ELECTRONIC PEDAL POSITION SENSOR DOES NOT RESPOND TO DRIVER INPUT IN CERTAIN SITUATIONS. THE ENGINE AND TRANSMISSION SHIFT RESPONSE BECOMES DELAYED FOR 2 OR MORE SECONDS, AND IN CERTAIN DRIVER SITUATIONS POSES A DANGER TO THE DRIVER AND OTHER VEHICLES ON THE ROAD. A SHIFT AND/OR ACCELERATION DELAY OCCURS WHEN FULL RAPID THROTTLE RESPONSE IS REQUIRED OR NEEDED IN CERTAIN TYPES OF TRAFFIC SCENARIOS SUCH AS ENTERING FREEWAYS , NEGOTIATING TRAFFIC , CHANGING LANES, STOP AND GO AND EMERGENCY TYPE BRAKING/ACCELERATION MANEUVERS. THE DEALER AND TOYOTA USA HAVE BEEN NOTIFIED OF THIS BEHAVIOR, AND NO SUCH FIX HAS BEEN ANNOUNCED. I HAVE RECEIVED MANY DEALER/MFR.OPINIONS ON THIS . THE DEALER JUST SAYS THAT THERE IS NO INFORMATION FROM TOYOTA ON HOW TO ADJUST OR FIX THIS COMMON COMPLAINT. I AM NOT ALONE ON THIS. AND COMPLAINTS REGARDING DRIVEABILITY OF VEHICLE HAS BEEN WELL DOCUMENTED BY OWNERS OF MY2004-2007 HIGHLANDERS. *TR
Tires, Jul 24, 2007
TL*THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE VEHICLE'S CORRECT TIRE INFORMATION IS GOODYEAR INTEGRITY 101 S TIRES, SIZE 225/65 R-17. WHILE DRIVING 65 MPH, THE TREAD SEPARATED FROM THE REAR DRIVER SIDE TIRE. THE CONTACT PULLED OVER TO A SERVICE STATION. APPROXIMATELY 10-15 SECONDS BEFORE THE TIRE FAILED, HE HEARD A RUMBLING SOUND. THE TOW SERVICE ARRIVED AND PLACED THE SPARE TIRE ON THE VEHICLE. THE WHEEL WELL WAS FOUND TO BE DAMAGED. THE FUEL SYSTEM AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 12,043. UPDATED 02-01-08 *BF
Electrical system, Jun 15, 2007
2006 TOYOTA HIGHLANDER. CONSUMER STATES THAT THE VEHICLE STALLS DUE TO A ELECTRICAL PROBLEM WHICH DRAINS THE BATTERY. *MC THE VEHICLE HAS STALLED 6 TIMES AND THE BATTERY HAS BEEN REPLACED 3 TIMES. THE DEALER DID FIND AN INTERNAL SHORT BY THE ENGINE AND THE THEFT DETERRENT SWITCH WAS REPLACED. THE CONSUMER STATED THE DEALER HAS BEEN UNABLE TO RECTIFY THE STALLING PROBLEM.*JB
Vehicle speed control, May 16, 2007
2006 TOYOTA HIGHLANDER 3-3V-6 5 SPEED AUTO. VERY ERRATIC SHIFTING AND HESITATION WHEN AT SLOW SPEEDS. HAPPENED MOSTLY IN STOP AND GO TRAFFIC. VERY DANGEROUS BECAUSE CAR LURCHED FORWARD AND BRAKES NEEDED TO BE APPLIED MUCH HARDER THAN ONE WOULD LIKE. COULD NEVER BE SURE WHEN MERGING INTO TRAFFIC HOW THE CAR WILL RESPOND. VERY DANGEROUS. HAD A 2002 HIGHLANDER BEFORE THIS ONE AND HAD NO PROBLEMS. CAR HAS BEEN BACK TO THE DEALER 4 TIMES SINCE PURCHASE IN JULY 2006. EACH TIME I WAS TOLD THAT THE CAR HAS TO ADJUST TO MY DRIVING STYLE. UNLESS THE CHECK ENGINE LIGHT GOES ON THEY WON'T EVEN TRY TO FIX ANYTHING. I EVEN HAD THE REGIONAL REP DRIVE IT (5 MILES) AND PROCLAIM THE CAR TO BE NORMAL. IF THIS IS NORMAL, YOU CAN KEEP IT. I AM SO DISAPPOINTED IN THIS CAR. TOYOTA IS WAITING FOR A SERIOUS ACCIDENT TO OCCUR. I INTEND TO FILE A CLAIM WITH THE NJ LEMON LAW. *AK
Power train, Apr 15, 2007
ERRATIC SHIFTING OF TRANSMISSION,HESITATION,SEARCHING FOR GEARS .TRANSMISSION DOES NOT IDLE DOWN WHEN COMING TO A STOP, CAUSING HARD BRAKING WHEN IT SHOULD NOT BE NECESSARY.TOYOTA REPLACED THE TRANSMISSION AT 9,500 MILES, IT IS HAVING SOME ISSUES JUST NOT AS SEVERE AS THE OLD TRANSMISSION. *AK
Power train, Mar 19, 2007
I BOUGHT THIS CAR 6 MONTHS AGO AND HAVE THE FOLLOWING PROBLEM. THERE IS A UNPREDICTABLE 2-3 SECOND HESITATION ON ACCELERATION WHEN ENTERING TRAFFIC STREAM FROM A PARKING LOT OR ATTEMPTING TO PASS ANOTHER VEHICLE WHEN I AM DRIVING RELATIVELY SLOW AND WANT TO ACCELERATE. WHEN I HAVE TO SCOOT IT STUMBLES BEFORE PICKING UP SPEED SO I AM NOT SCOOTING AS WELL AS I SHOULD BE TO KEEP FROM INTERFERING WITH OTHER ONCOMING TRAFFIC. IT ACTS AS IF THE IGNITION HAS BEEN TURNED OFF FOR AN INSTANT CAUSING ME TO LURCH FORWARD MOMENTARILY AS THE CAR DECELERATES BEFORE THE ENGINE CATCHES AND LUNGES FORWARD IN ACCELERATION. THIS HESITATION THROWS OFF MY BALANCE AND TIMING CAUSING A SENSATION OF STALLING IN TRAFFIC AND BECOMING A SAFETY CONCERN FOR ME AND IS A PROBLEM. TODAY I TOOK IT TO THE TOYOTA DEALER AND EXPLAINED THE PROBLEM AS THE VEHICLE IS STILL UNDER WARRANTY. THE SERVICE INVOICE STATES: "CUSTOMER STATES THERE IS A HESITATION UPON ACCELERATION AS IF THE VEHICLE CUTS OFF AND THEN IT LUNGES ?????????" THEY SAID THERE IS NOTHING WRONG AS THIS IS AN INHERENT TOYOTA DESIGN FEATURE BECAUSE IT HAS ELECTRONIC THROTTLE AND THEY COULD HAVE SAVED ME A TRIP TO SEE THEM IF I HAD CALLED AND TOLD THEM THE PROBLEM. THE SERVICE INVOICE STATES: "TEST DROVE VEHICLE, PERFORMED DIAGNOSTIC TEST. NO DEFECT OF PARTS OR CRAFTSMANSHIP OF THIS VEHICLE." THEY SAID I HAVE JUST A FEW THOUSAND MILES ON THE CAR AND THE COMPUTER IS LEARNING MY DRIVING HABITS AND MAY SETTLE DOWN AFTER A WHILE. I HAVE OWNED MANY CARS OVER THE YEARS AND THINK I AM AWARE OF WHEN A CAR TENDS TO HESITATE ON ACCELERATION. I ASKED THEM WHAT THEY WILL TELL ME WHEN I COME BACK IN A FEW WEEKS AND TELL THEM I STILL HAVE THE SAME PROBLEM AND THEY SAID THEY WILL TELL ME THE SAME THING. IF WHAT THEY SAY IS TRUE THEN ALL TOYOTAS SHOULD BE IMMEDIATELY RECALLED AS A SAFETY HAZARD. WHAT ARE MY OPTIONS?
Power train, Feb 26, 2007, crash
I NOTICED HESITATION IN GEAR SHIFTING AND SOME LUNGING WHEN MY FOOT WAS OFF THE BRAKE AFTER I PURCHASED A NEW 2006 HIGHLANDER IN JULY 2006 AND MADE A MENTAL NOTE TO HAVE IT CHECKED AT THE FIRST FOLLOW-UP SERVICE. IN OCTOBER 2006, I WAS PULLING OUT OF A POST OFFICE PARKING LOT WHILE AWARE OF 2 CARS AT A SAFE DISTANCE AWAY. WHEN IN THE INTERSECTION, 1 OF THE 2 CARS WAS TRAVELING MUCH FASTER THAN ANTICIPATED. WHEN I ACCELERATED QUICKLY, THE CAR JUST SEEMED TO CHOKE, AND THE CAR COLLIDED INTO MY REAR SIDE (DRIVER'S SIDE). I AND THE OTHER DRIVER HAD ONLY MINOR INJURIES, BUT THE COLLISION WAS VERY FRIGHTENING AND IT COULD HAVE BEEN MUCH WORSE. I ALSO FELT THAT SOMETHING MORE SERIOUS WAS WRONG WITH MY CAR THAN I HAD THOUGHT. AFTER I GOT MY CAR BACK FROM THE BODY REPAIR SHOP (7 WEEKS LATER), I TOOK IT INTO TO THE DEALER AND ASKED THEM TO CHECK THE PROBLEM. I WAS TOLD ALL OF THE HIGHLANDERS HAVE THAT HESITATION IF THE GAS PEDAL IS PRESSED HARD. I WAS TOLD TO PRESS DOWN ONLY GRADUALLY. SINCE THEN, I CONTINUE TO NOTICE THE PROBLEM WITH MY CAR. IT MAKES ME FEEL VERY UNSAFE AND AM NOT SURE HOW TO RESOLVE THE ISSUE OTHER THAN TO SELL THE CAR. I AM WORRIED HOWEVER THAT OTHERS MAY BE AT RISK BECAUSE OF THIS FEATURE WITH THE TRANSMISSION. *NM
Steering, Service brakes, Hydraulic, Jan 18, 2007, crash
2006 TOYOTA HIGHLANDER HYBRID HAD PROBLEMS WITH BRAKES AND STEERING GOING OUT AT THE SAME TIME**NAR** THE VEHICLE WAS INVOLVED IN AN ACCIDENT. WHEN THE CONSUMER SLAMMED ON THE BRAKES THERE WAS NO PULSATING SENSATION, AS EXPECTED WHEN THE ABS ACTIVATES. THE CONSUMER BELIEVES THE BRAKES AND STEERING FAILED AT THE SAME TIME. THE VEHICLE COASTED ABOUT 150 FEET UNTIL IT IMPACTED ANOTHER VEHICLE.
Other or unspecified, Jan 4, 2007
TL* - THE CONTACT STATED THAT 2006 TOYOTA HIGHLANDER LOST POWER WHEN HE USED THE VEHICLE FOR TOWING. WEATHER CONDITIONS VARIED, ROAD CONDITIONS WERE PRIMARILY ICY, GRAVEL, AND DIRT. THE ONLY WAY HE COULD GET THE VEHICLE TO MOVE WAS BY UN-HITCHING THE TRAILER. THE DEALER TOLD THE CONTACT THAT THIS WAS THE WAY THE VEHICLE WAS DESIGNED, AND IT WILL LOSE POWER TO PROTECT THE VEHICLE IF THE LOAD WAS TOO HEAVY. THE VEHICLE LOST POWER AT 3,500 MILES AND AT 17,500 MILES. THERE WERE NO WARNING SIGNS BEFORE OR AFTER POWER LOSS. THE VEHICLE STARTED UP AND DROVE NORMALLY ONCE THE TRAILER WAS UNHITCHED. AK THE CONSUMER WAS TOLD THE PROBLEM COULD NOT BE DUPLICATED, THE VEHICLE WAS PERFORMING AS IT WAS DESIGNED TO DO. UPDATED 01/29/07. *JB
Power train, Dec 4, 2006
I PURCHASED A TOYOTA HIGHLANDER SPORT 4 MONTHS AGO. I BOUGHT THE V6 ENGINE. I BECAME CONCERNED ABOUT A HESITATION PROBLEM WHERE THE CAR HOLDS BACK WHEN STARTING FROM A STOP AND THEN LURCHES. THIS IS DANGEROUS AT STOP LIGHTS AND ENTERING FREEWAYS. THE TOYOTA DEALER SAYS THE CAR DOES THIS ON PURPOSE BUT THEY DON'T KNOW WHY. THIS SOUNDS LIKE AN EXCISE FOR A FLAW IN THE DESIGN. I CHECKED WWW.CARSURVEY.COM, WHICH LISTS CONSUMER COMPLAINTS AND FOUND MANY COMPLAINTS ABOUT THE EXACT SAME PROBLEM. THIS IS CLEARLY A SAFETY ISSUE THAT TOYOTA IS IGNORING!! PLEASE DO SOMETHING AND CHECK THE ABOVE SITE TO SEE MORE COMPLAINTS. THANK YOU GARY MACKMAN. *NM
Latches/locks/linkages, Equipment, Nov 20, 2006
DT*: THE CONTACT STATED THE KEY FOB ONLY WORKED INTERMITTENTLY TO OPEN THE DRIVER DOOR. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A SECOND SERVICE DEALER, WHO STATED THAT THE KEY FOB WAS RECEIVING INTERFERENCE FROM THE SURROUNDING ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED. UPDATED 12/15/06. *JB
Air bags, Oct 13, 2006, crash
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON RAINY, WET AND SLIPPERY CONDITIONS, AN APPROACHING VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE PASSENGER SIDE. THE CONTACT'S VEHICLE SPUN AND WAS THROWN ONTO THE CURB. THE CONTACT LOST CONSCIOUSNESS FOR A SHORT PERIOD OF TIME. A SEATBELT WAS WORN AND NONE OF THE 6 AIRBAGS DEPLOYED. THERE WAS NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS PARTIALLY WRECKED ON THE PASSENGER SIDE, AND A POLICE REPORT WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND PROMISED A CALL BACK WITHIN 2 BUSINESS DAYS. THE CONSUMER WAS TOLD BY TOYOTA THAT THE FORCE WAS NOT STRONG ENOUGH FOR THE AIRBAGS TO DEPLOY. UPDATED 10/30/06. *JB
Service brakes, Hydraulic, Steering, Oct 2, 2006, crash
DT*: THE CONTACT STATED WHILE MAKING AN EMERGENCY STOP AFTER TRAVELING 25 MPH, THE STEERING WHEEL LOCKED UP WHEN THE BRAKES WERE APPLIED. THE STEERING REMAINED LOCKED AFTER THE COLLISION, ALTHOUGH THERE WAS INSUFFICIENT DAMAGE TO INTERFERE WITH THE WHEELS. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS TAKEN AND THE VEHICLE WAS TOWED TO THE SERVICE DEALER. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO INSPECT THE VEHICLE. UPDATED 10/30/06. *JB *NM THE CONSUMER THE ECU HAS BEE REPLACED THREE TIMES. THE LAST REPLACEMENT OCCURRED ON FEBRUARY 9, 2009. THE CONSUMER ALSO REMEMBERED WHEN HE SLAMMED ON THE BRAKE, THERE WAS NO PULSATING SENSATION IN THE PEDAL AS THERE SHOULD HAVE BEEN WITH A VEHICLE THAT HAS ABS. UPDATED 04/08/10.*JB
Fuel system, Gasoline, Sep 18, 2006
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH A METAL SHEET HIT THE GAS TANK CREATING A HOLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE GAS TANK WAS OBSERVED TO BE 3/4 COVERED IN METAL AND 1/4 COVERED IN PLASTIC. THE HOLE WAS CREATED IN THE PLASTIC PORTION OF THE GAS TANK. THE DEALER DETERMINED THAT THE GAS TANK MET THE NHTSA FMVSS THEREFORE REPAIRS WOULD NOT BE FREE OF CHARGE. THE MANUFACTURER WAS ALSO ALERTED. *NM
Service brakes, Hydraulic, Vehicle speed control, Aug 29, 2006, crash
DT*: THE CONTACT STATED WHILE BRAKE PRESSURE WAS APPLIED AT 5 MPH INTO A PARKING SPACE, THE VEHICLE LURCHED FORWARD AND JUMPED OVER A CURB WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE IN REVERSE AND THE VEHICLE SUDDENLY ACCELERATED BACKWARDS WHILE CONSTANT BRAKE PRESSURE WAS APPLIED. THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE WHERE IT CAME TO A FINAL STOP. THE CONTACT WAS WEARING A SEAT BELT, BUT NO INJURIES WERE SUSTAINED. THERE WAS MODERATE DAMAGE TO THE REAR BUMPER AND RIGHT PASSENGER SIDE PANEL OF THE VEHICLE. THE POLICE WERE ALERTED AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.
Power train, Aug 4, 2006
2006-TOYOTA HIGHLANDER-3.3V-6 WITH 5-SPEED AUTOMATIC TRANSMISSION ERRATIC SHIFTING AND HESITATION AT SLOW SPEED WHEN LETTING OFF ACCELERATOR AND THEN REAPPLYING TRANSMISSION. VEHICLE STAYS IN BETWEEN GEARS AND HESITATES. ONCE IT GETS INTO GEAR THE VEHICLE LUNGES FORWARD, MAKING IT NECESSARY TO APPLY THE BRAKES HARD. THIS IS PARTICULARLY DANGEROUS IN STOP AND GO TRAFFIC. I GET NERVOUS WHEN TRYING TO MERGE INTO HIGHWAY TRAFFIC BECAUSE I DON'T KNOW HOW THE ACCELERATOR WILL RESPOND AT ANY GIVEN MOMENT. IT IS AN ACCIDENT WAITING TO HAPPEN. I NOTIFIED TOYOTA AND THEY TOLD ME TO WORK THROUGH THE DEALER. I NOTIFIED THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT. AFTER READING THE MANY POSTS ON THE INTERNET ABOUT THE SAME PROBLEM, IT SEEMS TOYOTA AND THE DEALER SERVICE DEPARTMENTS ARE TELLING CUSTOMERS THAT THE VEHICLE WAS DESIGNED TO ACT THIS WAY. THE DEALERSHIPS THAT TRY TO REPROGRAM THE CHIP THAT CONTROLS ACCELERATION ARE NOT HAVING ANY LUCK FIXING THE PROBLEM. THE PROBLEM RETURNS SOMETIMES WORSE THAN IT WAS BEFORE. AT PRESENT THERE IS NO RECALL AND NO TSB. THE 'FIX' SEEMS TO BE BASED ON EXPERIMENTATION NOT FACT. I WILL GIVE THE DEALER A CHANCE BUT I HAVE BEEN DOWN THIS ROAD BEFORE. SINCE THERE IS NO FIX AND TOYOTA IS NOT WILLING TO ADMIT TO DEFECT, I FEAR I WILL BE FACING MANY VISITS TO THE DEALER GETTING A LOT OF LIP SERVICE WITHOUT ANY ACTION. I AM SURPRISED THAT TOYOTA, THE BEACON OF QUALITY, IS IGNORING THIS POTENTIALLY SERIOUS SAFETY PROBLEM. LETS NOT WAIT FOR THE ACCIDENT TO SPURN A RECALL OR INVESTIGATION. HOW ABOUT CAR COMPANIES GET PROACTIVE FOR A CHANGE. *JB
Engine and engine cooling, May 31, 2006
WHEN I USE THE A/C AND TURN IT OFF A BAD ODOR COMES FROM THE VENT . THIS IS A NEW 2006 HIGHLANDER, THE NEXT DAY I BROUGHT IT TO THE DEALER HE SAID TAKE FOR SERVICE , THEY TOLD ME TO DRIVE IT FOR A FEW MORE DAYS . I PUT 1500 MILES AND THE ODOR IS STILL THERE . I TOOK IT FOR SERVICE AGAIN . THE MECHANIC SAID TO USE A DEODORIZER ON THE VENT. I AM NOT A SATISFIED CUSTOMER. I WANT THIS ISSUE RESOLVED. I PAID FOR THE HIGHLANDER NOT THE SMELL THAT CAME WITH IT. *NM
Power train, Mar 28, 2006
2006-TOYOTA HIGHLANDER-3.3V-6 WITH 5-SPEED AUTO-ERRATIC SHIFTING AND HESITATION AT SLOW SPEED WHEN LETTING OFF ACCELERATOR AND THEN REAPPLYING TRANSMISSION IS IN BETWEEN GEARS AND HESITATES THEN SLAMS INTO GEAR AND TAKES OFF,GENERALLY A LOT FASTER THAN YOU WANTED TO. ALSO UNDER ACCELERATION IT SOMETIMES ACTS LIKE IT DON'T KNOW WHAT GEAR IT WANTS TO BE IN. FROM COMPLAINTS OF OTHER CUSTOMERS AND AFTER TALKING TO TECH. THIS IS A COMMON COMPLAINT WITH THIS ENGINE AND TRANS. PACKAGE SINCE 2004 AND STILL NO FIX. I WAS TOLD TOYOTA PROGRAMMED IT THIS WAY CAUSE THEY GOT THE BEST MPG, HECK WITH THE DRIVER HAVING COMPLETE CONTROL AND FEELING CONFIDENT THAT WHEN YOU PUSH THE ACCELERATOR IT'S GOING TO GO. *JB
Fuel system, Gasoline, Mar 23, 2006
FIRST STARTUP IN MORNINGS. SOMETIMES VEHICLE FAILS TO START ON FIRST ATTEMPT. SECOND ATTEMPT IT STARTS BUT FOR SEVERAL MILES AFTER, A STRONG ODOR OF GAS IN CABIN AREA. MUST ROLL WINDOW DOWN TO ALLOW VENTILATION. WIFE FIRST COMPLAINED ABOUT THIS ISSUE AND I ASSUMED IT WAS BECAUSE SHE WAS DEPRESSING THE ACCELERATOR WHILE TRYING TO START VEHICLE. IT WAS NOT UNTIL I ATTEMPTED ON SEVERAL OCCASION AND THE SAME THING HAPPENED. *NM
Air bags, Feb 24, 2006
DRIVER SIDE AIRBAG HAS TO BE REPLACED IN 3 MONTH OLD TOYOTA HIGHLANDER. WARNING LIGHT DID ACTIVATE INDICATING PROBLEM. DEALERSHIP INDICATED UNTIL REPAIR IS DONE AIR BAG SHOULDN'T DEPLOY INADVERTENTLY BUT PROBABLY WON'T DEPLOY IN AN ACCIDENT. *NM