2008 Toyota Highlander
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 404 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Highlander model years with reports.
Of the 2008 reports, 44 involved a crash and 14 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
EquipmentMay 14, 2009
SOUTHEAST TOYOTA IS RECALLING 3,499 STAINLESS STEEL EXHAUST TIPS SOLD BY SOUTHEAST TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBIRD VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
SOUTHEAST TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY/JUNE 2009. OWNERS MAY CONTACT SOUTHEAST TOYOTA CUSTOMER LOYALTY DEPARTMENT AT 1-800-301-6859.
Campaign 09E028000 on NHTSA.gov
EquipmentApr 27, 2009
TOYOTA IS RECALLING 39,100 STAINLESS STEEL EXHAUST TIPS SOLD BY TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBRID VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE TOYOTA STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2009. OWNERS MAY CONTACT TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 888-270-9371 MONDAY THROUGH FRIDAY, 5:00 AM TO 6:00 PM, SATURDAY 7:00 AM THROUGH 4:00 PM PACIFIC TIME.
Campaign 09E022000 on NHTSA.gov
Seat belts, rear/otherApr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 08V181000 on NHTSA.gov
Representative owner complaints: vehicle speed control
45 reports, newest first. Show all
Steering, Electrical system, Vehicle speed control, Mar 31, 2023
My 2008 toyota highlander gas pedal must be lose.because I barley push the gas and it takes on fast.i was driving home on the highway and the truck just died .the battery dies I couldn't turn my wheel I could not press the break
Vehicle speed control, Aug 5, 2022, crash
Slowing down, but the car surged forward colliding into a building. The dealership only ran a .5 hour diagnosis and couldn't find anything. Did not proceed w/further diagnosis as did not want to pay out of pocket.
Suspension, Vehicle speed control, Service brakes, Nov 12, 2020
THE BRAKES FEEL LIKE THE PULSATE WGEN YOU START TO PRESS ON THEM. THEN WHILE ENGAGING THE BRAKES IT WILL FEEL LIKES ITS GRABBING THEN IT RELEAES AND THE PEDAL FEELS LIKE IT HAS NO PRESSURE IN IT. THE CRUISE CONTROL STOPPED WORKING, ALL THE LIGHTS ARE ON FOR THE BRAKE SYSTEM, AND NOW IT HAS A LONG HIGH PITCH BEEP WHEN TURNING THE CAR ON OR APPLYING PRESSURE TO THE BREAK PEDAL.
Vehicle speed control, Feb 13, 2020
WHEN ACCELLERATING INTO TRAFFIC AFTER STOPPING FOR A STOP SIGN OR LIGHT THE CAR MOVES INTO THE TRAFFIC BUT DOES NOT ACCELLERATE BUT COASTS DISPITE FLOORING THE GAS PEDAL. AFTER 2 TO 5 SECONDS THE CAR WILL ACCELERATE. THE TECH AT THE TOYOTA DEALERSHIP SAID THAT THIS WAS CAUSED BY THE COMPUTER THROTTLE CONTROL THAT SETS ACCORDING TO DRIVING HABITS. THIS STALL WHEN ACCELLERATION IS NEEDED HAS ALMOST CAUSED MANY COLLISIONS FROM TRAFFIC COMING UP BEHIND THE VEHICLE. THIS STALL HAPPENS ALSO WHEN TRYING TO PASS A VEHICLE ON ROADS, PULL OUT FROM BEHIND VEHICLE BEING PASSED, DEPRESS THE GAS PEDAL AND NO ACCELERATION FOR 2 TO 5 SECONDS THEN THE ACCELLERATION HAPPENS. THIS COMPUTER FLAW IS SUCH A SAFETY PROBLEM THAT IF I LET ANYONE ELSE DRIVE MY VEHICLE, I HAVE TO WARN THEM ABOUT THE ACCELERATION DELAY AND TO MAKE SURE THERE IS BEYOND NORMAL CLEAR SPACE BEFORE PULLING OUT INTO TRAFFIC. I TRY TO DRIVE SMOOTHLY AND AVOID FLOORING THE GAS PEDAL. IN ORDER AVOID A SAFETY ISSUE THIS COMPUTER THROTTLE PROBLEM REQUIRES THE GAS PEDAL TO BE CONSTANTLY FLOORED TO MAKE SURE THAT WHEN ACCELERATION IS REALLY NEEDED THAT IT WILL HAPPEN. I AM SURE I AM NOT THE ONLY OWNER DOING A DRIVING WORK AROUND OF THIS ISSUE. THIS HAS HAPPEND CONSISTANTLY SINCE I PURCHASED THE VEHICLE IN 2009.
Vehicle speed control, Feb 13, 2020
WHEN ACCELLERATING INTO TRAFFIC AFTER STOPPING FOR A STOP SIGN OR LIGHT THE CAR MOVES INTO THE TRAFFIC BUT DOES NOT ACCELLERATE BUT COASTS DISPITE FLOORING THE GAS PEDAL. AFTER 2 TO 5 SECONDS THE CAR WILL ACCELERATE. THE TECH AT THE TOYOTA DEALERSHIP SAID THAT THIS WAS CAUSED BY THE COMPUTER THROTTLE CONTROL THAT SETS ACCORDING TO DRIVING HABITS. THIS STALL WHEN ACCELLERATION IS NEEDED HAS ALMOST CAUSED MANY COLLISIONS FROM TRAFFIC COMING UP BEHIND THE VEHICLE. THIS STALL HAPPENS ALSO WHEN TRYING TO PASS A VEHICLE ON ROADS, PULL OUT FROM BEHIND VEHICLE BEING PASSED, DEPRESS THE GAS PEDAL AND NO ACCELERATION FOR 2 TO 5 SECONDS THEN THE ACCELLERATION HAPPENS. THIS COMPUTER FLAW IS SUCH A SAFETY PROBLEM THAT IF I LET ANYONE ELSE DRIVE MY VEHICLE, I HAVE TO WARN THEM ABOUT THE ACCELERATION DELAY AND TO MAKE SURE THERE IS BEYOND NORMAL CLEAR SPACE BEFORE PULLING OUT INTO TRAFFIC. I TRY TO DRIVE SMOOTHLY AND AVOID FLOORING THE GAS PEDAL. IN ORDER AVOID A SAFETY ISSUE THIS COMPUTER THROTTLE PROBLEM REQUIRES THE GAS PEDAL TO BE CONSTANTLY FLOORED TO MAKE SURE THAT WHEN ACCELERATION IS REALLY NEEDED THAT IT WILL HAPPEN. I AM SURE I AM NOT THE ONLY OWNER DOING A DRIVING WORK AROUND OF THIS ISSUE. THIS HAS HAPPEND CONSISTANTLY SINCE I PURCHASED THE VEHICLE IN 2009.
Vehicle speed control, Oct 15, 2016
RE: NHTSA RECALL 14V168000, AKA SC-E0M141007, (10/07/14) 'A NUMBER OF VEHICLES INCLUDING THE TOYOTA HIGHLANDER 2008-2010, WHERE THE STEERING COLUMN ASSEMBLY CONTAINS ELECTRICAL CONNECTIONS TO THE DRIVER'S AIRBAG MODULE HOUSED IN A SPIRAL CABLE ASSEMBLY, WHICH INCLUDES A FLEXIBLE FLAT CABLE (FFC). DUE TO THE SHAPE AND LOCATION OF THE FFC'S RETAINER, THE FFC COULD BECOME DAMAGED WHEN THE STEERING WHEEL IS TURNED. CONSEQUENCE: IF THE FFC IS DAMAGED, CONNECTIVITY TO THE DRIVER'S AIR BAG MODULE COULD BE LOST AND THE AIR BAG DEACTIVATED. 2 YRS AGO OUR '08 HIGHLANDER SPORT THE CRUISE CONTROL STARTED ACTING ERRATICALLY, NOT ENGAGING/NOT TURN/OFF USING THE COLUMN MOUNTED STALK. OUR WARRANTY HAD EXPIRED, & TIME PASSED, & THE CC BECAME UNRELIABLE, ON A FEW OCCASIONS WAS UNSAFE WHEN IT DID NOT 'CANCEL' PULLING BACK ON THE STALK. I'M HANDY SO I PULLED OFF THE STEERING WHEEL AND TOOK APART THE CLOCK SPRING, DISCOVERED THAT THE SPIRAL CABLE WAS COATED IN A WAXY DIRTY LOOKING BUILDUP & THERE WERE ABRASIONS ON THE FLAT WIRE TAPE, EXPOSING THE COPPER BENEATH, WHICH CRACKED. THIS TO ME IS THE SAME THING THAT HAPPENED TO THE WIRE TAPE FOR THE VEHICLES IN THE AIRBAG RECALL MENTIONED ABOVE, ONLY THE DAMAGE ON MINE HAPPENED TO THE CC WIRING PORTION AND NOT THE AIRBAG PORTION (OR THE HVAC CONTROLS OR HORN WIRING). I FEEL OUR VEHICLE SHOULD HAVE BEEN INCLUDED IN THIS CAMPAIGN AND THAT OUR CLOCK SPRING SHOULD BE REPLACED AS WELL. PLEASE REFER TO THE 2 PHOTOS I ATTACHED. THE ONE SHOWING THE WEAR SPOT, IF YOU DOWNLOAD IT AND ZOOM IN, SHOWS THE EXPOSED COPPER AND CRACK IN IT. THE OTHER PHOTO SHOWS THE LOOP IN THE FLAT ELECTRICAL TAPE WHERE THE WEAR SPOT HAPPENED AS WELL AS THE DIRTY WAXY BUILDUP ON THE TAPE. THIS SAME WEAR COULD CREEP DOWN TO THE AIRBAG MODULE WIRES IN THIS FLAT TAPE AND MAKE THE AIRBAG SYSTEM SHUT DOWN, CAUSING MORE UNSAFE CONDITIONS FOR MY WIFE AND I. MY VIN SHOULD BE ADDED
Vehicle speed control, Apr 29, 2016
FOR ABOUT 6 MONTHS OR LONGER, THE CRUISE CONTROL ON THIS CAR HAS BEEN OPERATING ERRATICALLY, WHEN IT WANTS TO IT SEEMS. THE PROBLEM ALWAYS SEEMED TO BE THAT I COULDN'T TURN THE SYSTEM ON. NOW, HOWEVER, WHEN I AM SOMETIMES ABLE TO TURN IT ON, AND SET THE SPEED, THE PROBLEM BECOMES THAT THE STALK ON THE LOWER RIGHT SIDE OF THE STEERING WHEEL WILL LOSE IT'S CONNECTION AND THE MOVEMENTS OF THE STALK BECOME INACTIVE. THIS IS VERY SURPRISING IF YOU'RE PLANNING TO SLOW DOWN, SPEED UP OR MORE IMPORTANTLY HIT THE CANCEL BUTTON. THE ONLY THING TO DO IS HIT THE BRAKES. THIS IS VERY DISTRACTING AND POTENTIALLY DANGEROUS.
Vehicle speed control, Feb 10, 2016
ON SEVERAL OCCASIONS THE VEHICLE HAS SURGED FORWARD WHILE TRAVELING AT LOW SPEED AND APPLYING THE BRAKE. TONIGHT, AND ON AT LEAST TWO OTHER OCCASIONS, IT HAS OCCURRED WHILE EXITING THE LOCAL WENDY'S RESTAURANT. THE EXIT SLOPES DOWNWARD FOR TEN FEET OR SO BEFORE REACHING THE MULTI-LANE ONE WAY ROAD. TONIGHT, AS I WAS COMING DOWN THE EXIT WITH MY FOOT ON THE BRAKE, THE VEHICLE ONCE AGAIN SURGED FORWARD AND OUT INTO THE ROAD. I ALMOST RAN INTO THE SIDES OF SEVERAL CARS THAT WERE PASSING BY, BUT I WAS ABLE TO GET THE VEHICLE STOPPED RIGHT BEFORE IT GOT FAR ENOUGH OUT IN THE ROAD TO HIT THEM. I DON'T KNOW HOW CLOSE MY FRONT END WAS TO HITTING THEM, BUT IT WAS VERY CLOSE. THAT'S WHY I'M FILING THIS COMPLAINT. I'VE CHECKED THE MAT AND IT'S NOT THE MAT. I BELIEVE IT IS SOMETHING IN THE ELECTRONIC SPEED CONTROL, BUT AS YOU KNOW, TESTS HAVE BEEN CONDUCTED ON TOYOTA VEHICLES BEFORE FOR THIS ISSUE, AND NOTHING WAS FOUND THAT I'M AWARE OF. BUT I'M TELLING YOU NOW, AND I HAVE A DEGREE IN ASTRONOMY (I'M TECHNICALLY MINDED), THERE IS SOMETHING MORE THAN MATS AND DRIVER ERROR GOING ON WITH UNINTENDED VEHICLE ACCELERATION AND TOYOTA VEHICLES. I DID A SEARCH TONIGHT ONLINE, AND I FOUND A NUMBER OF REPORTS FROM OTHER OWNERS OF 2008 TOYOTA HIGHLANDERS, NOT TO MENTION A MYRIAD OF OTHER REPORTS FROM OWNERS OF OTHER TOYOTA VEHICLES. MY VEHICLE HAS ALSO SURGED FORWARD WHILE TURNING INTO PARKING SPACES AT GROCERY STORES, ONCE AGAIN WITH MY FOOT ON THE BRAKE. SO FAR, I HAVE BEEN ABLE TO STOP THE VEHICLE BEFORE IT RAN OVER THE PARKING BLOCK OR HIT ANOTHER CAR, BUT SOMETHING NEEDS TO BE DONE, AND AS YOU KNOW TOYOTA IS NO HELP WITH THIS ISSUE. MY VEHICLE IS PAID FOR, AND I CAN'T AFFORD ANOTHER ONE RIGHT NOW OR I WOULD TRADE IT IN. BUT EVEN THEN, I WOULD FEEL UNEASY NOT KNOWING WHAT HAPPENED TO THE NEXT OWNER. PLEASE DO SOMETHING NOW BEFORE MORE PEOPLE ARE HURT OR KILLED.
Air bags, Vehicle speed control, Jul 27, 2015, crash
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH AND PARKING THE VEHICLE IN THE GARAGE AT HOME, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE CRASHED THROUGH THE INTERIOR WALL OF THE GARAGE, ONLY COMING TO A STOP AFTER DAMAGING THE OUTER BRICK FACADE OF THE BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO POLICE REPORT FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. UPDATED 10/07/15*LJ UPDATED 12/11/2017*CN
Vehicle speed control, Dec 15, 2014, crash
ON DECEMBER 10TH, 2014, AROUND 8:15AM, OUR 2008 HIGHLANDER SPORT AWD SUDDENLY ACCELERATED AT FULL THROTTLE WHEN APPROACHING A STOP SIGN, ENTERED THE CROSS SECTION AND CRASHED WITH INCOMING SUV ON THE PASSENGER SIDE. THE CAR KEPT GOING AT HIGH SPEED AFTER RUNNING A CURB AND FLATTENED ALL 4 TIRES ON STRAIGHT LINES AND EVENTUALLY STOPPED IN A NEIGHBOR'S YARD, MADE DEEP TRENCH INTO THE LAWN. THE OTHER PARTIES WERE TAKEN TO HOSPITAL FOR MEDICAL EXAM AND THEIR SUV WAS BADLY DAMAGED TO THE ENGINE COMPARTMENT. WE HAVE PHOTOS FROM VARIOUS ANGLES SHOWING THAT THIS CAR WAS NOT STOPPABLE BY A HUMAN AT THE MOMENT. WE WERE TOLD OUR CAR WILL BE A TOTAL LOSS BY THE INSURANCE COMPANY. OUR EVIDENCE INDICATED THE CAR'S DEFECTS WAS THE PRIMARY CAUSE OF FULL THROTTLE ACCELERATION WHICH HAS BEEN THE CASE FOR MANY OTHER TOYOTA CAR OWNERS FOR THE LAST FEW YEARS. WE NEED TO HOLD TOYOTA RESPONSIBLE AND ACCOUNTABLE FOR THIS AND OTHER ACCIDENTS AND TO BE INVESTIGATED THOROUGHLY BY THE NHTSA. OUR LOSS SHOULD BE PROPERLY COMPENSATED BY TOYOTA. THANK YOU FOR YOUR ATTENTION. CASE:TOYOTA HIGHLANDER UNCONTROLLED ACCELERATION ACCIDENT ON 12/10/2014 CASE NUMBER:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Dec 12, 2014, crash
TL* THE CONTACT OWNED A 2008 TOYOTA HIGHLANDER. WHILE IDLING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO THE INSURANCE MECHANIC WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Air bags, Vehicle speed control, Sep 26, 2014
THE SPIRAL CABLE IN THE STEERING WHEEL HAS CAUSED THE AIRBAG LIGHT TO COME ON, WHICH MEANS THE AIRBAGS WILL NOT OPERATE IN THE EVENT OF A CRASH. ALSO THE HORN AND CRUISE CONTROL WILL NOT OPERATE. THESE ITEMS ARE ALL ASSOCIATED WITH THE SPIRAL CABLE. TOYOTA CUSTOMER SERVICE SAID THEY KNOW OF THE SPIRAL CABLE PROBLEM BUT DO NOT HAVE A FIX FOR IT NOW. *TR
Structure, Vehicle speed control, Aug 26, 2014, crash
ATTEMPTING TO PARK CAR IN A SHOPPING CENTER. SUDDENLY ENGINE ACCELERATED UNINTENTIONALLY. HIT CURB & TREE. DAMAGE TO CAR APPROXIMATELY $6000 TO REPAIR. *TR
Vehicle speed control, Sep 19, 2012, crash
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. WHEN THE BRAKE PEDAL WAS DEPRESSED THERE WAS NO IMMEDIATE RESPONSE WHICH RESULTED TO THE VEHICLE CRASHING INTO A CEMENT WALL. THE FRONT PASSENGER SUSTAINED BRUISES TO THE BODY AND INJURED THE LEFT LEG. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED AND PLANNED TO LAUNCH AN INVESTIGATION REGARDING THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Vehicle speed control, Dec 14, 2011, crash
I WAS PARKED IN FRONT OF A SUBWAY RESTAURANT IN A STRIP MALL AT APPROXIMATELY 7:30 P.M. AFTER EATING, MY FAMILY AND I LEFT THE RESTAURANT AND GOT INTO OUR TOYOTA HIGHLANDER. I PUT THE CAR IN REVERSE AND BACKED OUT OF MY PARKING SPOT JUST A FEW FEET. (IT IS A VERY NARROW PARKING LOT AND FACES A VERY BUSY STREET.) I BUMPED INTO A CONCRETE POLE THAT WAS BEHIND ME, THAT I COULD NOT SEE BECAUSE OF THE DARKNESS. I THEN PUT THE CAR IN DRIVE, SO THAT I COULD PULL BACK UP INTO MY ORIGINAL PARKING SPOT AND RENEGOTIATE HOW I WAS GOING TO BACK OUT. AS SOON AS I APPLIED A LITTLE PRESSURE TO THE ACCELERATOR, THE CAR SUDDENLY SEEMED TO JUMP FORWARD. BEFORE I COULD EVEN PROCESS WHAT WHAT HAPPENING, THE CAR ACCELERATED VERY, VERY QUICKLY AND I SLAMMED INTO THE BRICK WALL OF THE SUBWAY. THERE WAS NOT EVEN TIME FOR ME TO THINK ABOUT APPLYING THE BRAKE, IT HAPPENED SO FAST. I FELT LIKE I HAD LOST COMPLETE CONTROL OF THE VEHICLE. THANKFULLY, NO ONE WAS HURT, BUT THERE WAS PROPERTY DAMAGE TO THE BUILDING AND SOME TO MY CAR. I'VE BEEN DRIVING FOR 25 YEARS AND HAVE NO HISTORY OF TICKETS OR ACCIDENTS. I DO NOT DRINK AND WAS NOT DRINKING ON THE NIGHT THIS HAPPENED. I WAS NOT UNDER THE INFLUENCE OF ANY KIND OF MEDICATION OR ILICIT SUBSTANCES. *TR
Service brakes, Hydraulic, Fuel system, Gasoline, Vehicle speed control, Jan 29, 2011, crash, fire
I WAS INVOLVED IN A CAR ACCIDENT ON 08/17/2010 WHILE DRIVING MY 2008 TOYOTA HIGHLANDER THAT HAS 23000 MILES ON IT. THE ACCIDENT CAUSED ME TOTAL DAMAGE TO MY CAR AND PUT MY LIFE IN DANGER DUE TO FAILURE IN THE BREAK/ACCELERATION SYSTEM ON THE CAR. THE CAR DID NOT STOP BUT ACCELERATED EVEN THOUGH WHEN I WAS PRESSING THE BREAK WHICH CAUSED ME TO HIT A TRUCK THAT WAS PASSING IN FRONT OF ME. I EXPLAINED TO THE EMERGENCY CREW THAT THE ACCIDENT WAS BECAUSE OF FAILURE OF THE BREAK/AND ACCELERATION SYSTEM ON THE TOYOTA CAR AND I EXPLAINED THE SAME THING TO THE POLICE OFFICER WHO WAS PRESENTED ON THE SCENE. I LIKE TO MENTION HERE THAT THE TOYOTA DEALER SENT ME A NOTE OF DEFECTION ABOUT MY CAR PRIOR TO THE ACCIDENT AND I TOOK THE CAR TO THE DEALER SHOP AND SPENT 2 HOURS THERE TO HAVE IT FIXED. THE CAR NOW IS AT THE STATE FARM INSURANCE AND I CAN EMAIL/SEND YOU THE CAR PICTURES AFTER THE ACCIDENT.
Vehicle speed control, Jul 19, 2010
TL*THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN DRIVE GEAR, THE VEHICLE BEGAN TO SURGE BACKWARDS UNTIL THE IGNITION WAS TURNED OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 48,700 AND THE CURRENT MILEAGE WAS 48,880. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Jun 28, 2010
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE RAPIDLY ACCELERATED WITHOUT DRIVER INTENT. THE CONTACT SHIFTED INTO NEUTRAL AND DEPRESSED THE BRAKES UNTIL HE WAS ABLE TO STOP THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED AN INVESTIGATOR WOULD FURTHER ASSESS THE FAILURE. THE MANUFACTURER STATED ALSO THAT THE VEHICLE WOULD BE TOWED TO THE NEAREST DEALER FOR DIAGNOSTIC REPAIRS. THE VEHICLE WAS NOT YET REPAIRED OR DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.
Vehicle speed control, Other or unspecified, Jun 1, 2010
ON MAY 22, 2010 MY TOYOTA HIGHLANDER SUDDEN ACCELERATED. I WAS AT A FULL STOP (RED LIGHT) ON 14TH STREET AT THE INTERSECTION OF CASTRO HEADING WEST UPHILL. MY FOOT WAS ON THE BRAKE WHEN MY TRUCK SUDDENLY ACCELERATED. THE TRUCK JERKED FORWARD EVEN THOUGH MY FOOT WAS ON THE BRAKE. I REPORTED IT TO SAN FRANCISCO TOYOTA SERVICE REPRESENTATIVE WHEN I BROUGHT IN MY TRUCK FOR THE RECALL SERVICE ON MAY 29, 2010. THEY COMPLETED THE RECALL AS REQUIRED, BUT HE DISMISSED MY COMMENT ABOUT THE ABOVE INCIDENT. I BELIEVE THE REAL ISSUE IS THE ELECTRONIC OR SOFTWARE PROGRAMMING OF VEHICLE CONTROLS AND WISH TO HAVE THIS DOCUMENTED IF A MORE SERIOUS PROBLEM OCCURS. *TR
Vehicle speed control, May 18, 2010, crash
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING 45 MPH, THE CONTACT DEPRESSED THE BRAKES AND THE VEHICLE BEGAN TO SLOW DOWN. WHEN HE DEPRESSED THE BRAKE PEDAL A SECOND TIME, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE VEHICLE AHEAD OF HIM. THE VEHICLE CONTINUED TO ACCELERATE INTO THE PRECEDING VEHICLE EVERY TIME THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL. THE CONTACT CRASHED INTO THE SAME VEHICLE THREE TIMES. A POLICE REPORT WAS FILED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. BOTH OF THE DRIVERS OF THE VEHICLE WERE ABLE TO CONTINUE DRIVING NORMALLY AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,100.
Vehicle speed control, Apr 20, 2010, crash
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING AT SPEEDS OF 35-40 MPH, THE VEHICLE ACCELERATED WITHOUT WARRANT. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE AND THE BRAKES WOULD NOT ENGAGE. THE VEHICLE PROCEEDED TO CRASH INTO A CURB SEVERAL TIMES BEFORE COMING TO A STOP. THE CONTACT STATED ALSO SHE HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER 10V023000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) BUT HAD NOT TAKEN THE VEHICLE FOR RECALL REPAIRS. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 33830.
Vehicle speed control, Equipment adaptive/mobility, Apr 10, 2010
TOYOTA SAFETY RECALL NOTICE. I RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA ABOUT FLOOR MAT INTERFERENCE WITH THE ACCELERATOR PEDAL. WHILE THE PEDAL MAY GET STUCK ON THE FLOOR MAT, IT IS HIGHLY UNLIKELY THAT THIS WILL CAUSE A SUDDEN INCREASE IN ACCELERATION. COMMON SENSE TELLS YOU THAT IF THE PEDAL GETS STUCK, THE VEHICLE WILL REMAIN AT THE SPEED IN WHICH THE PROBLEM OCCURRED. THIS ALSO IS TRUE FOR THE ALLEGED STICKY ACCELERATOR PROBLEM. IT IS DISAPPOINTING THAT THE NTMVSA HAS NOT RECOGNIZED THIS PROBLEM AND IS ALLOWING TOYOTA TO CONTINUE DOWN THIS ROAD. *TR
Vehicle speed control, Apr 7, 2010
TL*THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS DRIVING UP AN INCLINE APPROXIMATELY 60 MPH WITH THE CRUISE CONTROL IN ACTIVATION THE SPEED RATE INCREASED TO 85 MPH OR HIGHER. WHEN THE BRAKES WERE APPLIED, THE VEHICLE CAME TO A COMPLETE STOP; HOWEVER, THE IDENTICAL FAILURE OCCURRED THREE WEEKS AFTER THE FIRST FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 38,000.
Power train, Vehicle speed control, Apr 5, 2010, crash
WHILE DRIVING IN REVERSE MY 2008 TOYOTA HIGHLANDER GAS PEDAL CONTINUED ACCELERATION AFTER BRAKING AND CRASHED INTO MY GARAGE. *TR
Electrical system, Vehicle speed control, Mar 25, 2010
MY 2008 TOYOTA HIGHLANDER HAS HAD ONE INCIDENT WHERE THE ACCELERATOR GOT STUCK. I BROUGHT THE VEHICLE TO BERNARDI TOYOTA IN FRAMINGHAM, MA ON 3/2/2010 AND THEY ADVISED THAT MY VEHICLE IS NOT PART OF THE RECALL AND THEY ALSO CONDUCTED DIAGNOSTICS ON THE VEHICLE AND REPORTED THAT ALL SYSTEMS ARE NORMAL. I AM CONCERNED ABOUT ALL OF THE CONFUSING INFORMATION PERTAINING TO THIS PROBLEM OFFERED BY TOYOTA AND THE FACT IT HAPPENED ONCE TO MY VEHICLE, I AM WORRIED IT MIGHT HAPPEN AGAIN.