2008 Toyota Highlander
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 404 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Highlander model years with reports.
Of the 2008 reports, 44 involved a crash and 14 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
EquipmentMay 14, 2009
SOUTHEAST TOYOTA IS RECALLING 3,499 STAINLESS STEEL EXHAUST TIPS SOLD BY SOUTHEAST TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBIRD VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
SOUTHEAST TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY/JUNE 2009. OWNERS MAY CONTACT SOUTHEAST TOYOTA CUSTOMER LOYALTY DEPARTMENT AT 1-800-301-6859.
Campaign 09E028000 on NHTSA.gov
EquipmentApr 27, 2009
TOYOTA IS RECALLING 39,100 STAINLESS STEEL EXHAUST TIPS SOLD BY TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBRID VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE TOYOTA STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2009. OWNERS MAY CONTACT TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 888-270-9371 MONDAY THROUGH FRIDAY, 5:00 AM TO 6:00 PM, SATURDAY 7:00 AM THROUGH 4:00 PM PACIFIC TIME.
Campaign 09E022000 on NHTSA.gov
Seat belts, rear/otherApr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 08V181000 on NHTSA.gov
Representative owner complaints
404 reports, newest first.
Electrical system, Air bags, Sep 21, 2012
THE SPIRAL CABLE WENT BAD CAUSING THE AIR BAG LIGHT TO COME ON MAKING THE AIRBAGS INOPERABLE. *TR
Vehicle speed control, Sep 19, 2012, crash
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. WHEN THE BRAKE PEDAL WAS DEPRESSED THERE WAS NO IMMEDIATE RESPONSE WHICH RESULTED TO THE VEHICLE CRASHING INTO A CEMENT WALL. THE FRONT PASSENGER SUSTAINED BRUISES TO THE BODY AND INJURED THE LEFT LEG. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED AND PLANNED TO LAUNCH AN INVESTIGATION REGARDING THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Steering, Sep 18, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE STEERING WHEEL AND THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND A REPAIR WAS MADE HOWEVER, THE CONTACT WAS UNAWARE OF THE NATURE OF THE REPAIR. AFTER LEAVING THE DEALER THE VEHICLE BEGAN TO SHAKE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AT LEAST THREE TIMES WHO THEN ADVISED THAT THEY WERE UNSURE OF WHAT WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 60,000.
Equipment, Aug 23, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE CARPET ON THE PASSENGER SIDE FLOORBOARD HAD BECOME WET. THE CONTACT FURTHER INSPECTED THE VEHICLE AND DISCOVERED THAT THAN WATER WAS LEAKING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE AIR CONDITIONER LINE. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD FOLLOW UP WITH THE DEALER. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,184.
Exterior lighting, Aug 15, 2012
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLIGHT LENS WERE FOGGED AND THE HEADLIGHT ASSEMBLY FAILED. THE FAILURE OCCURRED PREVIOUSLY AND BOTH THE DRIVER AND PASSENGER SIDE HEADLIGHTS WERE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SEAL FOR THE HEADLIGHT ASSEMBLY WAS DEFECTIVE AND ALLOWED WATER TO ENTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 59,000.
Air bags, Service brakes, Aug 14, 2012, crash
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND APPLYING THE BRAKES TO AVOID HITTING A DEER, THE BRAKES SEIZED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. AS A RESULT, THE DRIVER AND A PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. THE FAILURE AND CURRENT MILEAGE WAS 70,000. UPDATED 11/01/12*LJ UPDATED 11/02/12
Engine and engine cooling, Electronic stability control (ESC), Jul 5, 2012
AS I APPROACHED A STOP SIGN, MY CHECK ENGINE AND VEHICLE STABILITY CONTROL LIGHTS CAME ON. I WAS LESS THAN A MILE FROM MY DESTINATION AND WAS ABLE TO SAFELY PARK MY VEHICLE WITH NO ISSUES. AS SOON AS POSSIBLE, I CONTACTED MY LOCAL TOYOTA DEALERSHIP TO ALERT THEM TO THE PROBLEM. THE DEALERSHIP REPRESENTATIVE ASKED IF THE VSC LIGHT WAS FLASHING AND I TOLD HIM NO; TO WHICH HE REPLIED IT WOULD BE OKAY TO DRIVE. LATER ON THAT EVENING, I DECIDED TO TAKE THE VEHICLE TO THE DEALERSHIP AND UPON TAKING OFF AT THE LIGHT, THE VEHICLE SEEMED SLUGGISH AT FIRST AND THEN SUDDENLY ACCELERATED AND SURGED FORWARD. WHEN I PULLED INTO THE DEALERSHIP, I EXPLAINED WHAT HAPPENED AND AM NOW AWAITING TO SEE WHAT THE PROBLEM IS. *TR
Electronic stability control (ESC), Service brakes, Jun 21, 2012
VSC, TRACKING AND ABS LIGHTS COME ON WHEN DRIVING. SOMETIMES ON AS SOON AS I REVERSE IN THE MORNING. USED TO GO OFF IF I TURNED CAR OFF AND RESTARTED. SOMETIMES DOESN'T COME ON UNTIL I AM ALMOST HOME FROM WORK (30 MILES) SOMETIMES THE BRAKES FEEL OFF AND NOT GRIPPING. HAD BRAKES INSPECTED AND EVERYTHING FINE. *TT
Visibility, Mar 16, 2012
THE DRIVER'S SUN VISOR DOES NOT STAY UP -- WHEN EITHER PULLED BACK OR PUSHED FORWARD -- AND FALLS IN THE DRIVER'S LINE OF VISION. THIS LEADS TO A DANGEROUS SITUATION BECAUSE IT MEANS THE DRIVER LOSES HIS FIELD OF VISION FOR A FEW SECONDS AT VERY UNPREDICTABLE TIMES. *TR
Engine and engine cooling, Electronic stability control (ESC), Feb 28, 2012
UPON STARTING MY CAR, THE VSC OFF, CHECK ENGINE, AND ABS LIGHTS REMAINED LIT. ACCELERATION WAS SLOW AND ROUGH, AND THE GENERAL ENGINE FEEL WAS WRONG. I STOPPED CAR AND RESTARTED WITH NO EFFECT. WHILE DRIVING, THE LIGHTS EXTINGUISHED FOR A MOMENT, AND AT THAT POINT PERFORMANCE TEMPORARILY IMPROVED - THIS CAUSED A SURGE IN ACCELERATION. BUT THE SAME LIGHTS CAME ON A MOMENT LATER AND PERFORMANCE, ONCE AGAIN, FAILED. FORTUNATELY I WAS NOT IN TRAFFIC WHEN THE SURGE OCCURRED. *TR
Engine and engine cooling, Feb 2, 2012
VALVE SPRINGS. WHILE DRIVING AT 65 MPH THE VEHICLE STALLED WITHOUT WARNING. I MANAGED TO STEER ACROSS 4 LANES OF FAST TRAFFIC TO A COMPLETE STOP. THE CAR WAS TOWED TO THE CLOSEST TOYOTA DEALER AND WAS DIAGNOSED AS PISTON FAILURE. THE CAR WAS TOWED 140 MILES TO MOTORCARS TOYOTA FOR REPAIR. THE TECHNICIAN INSPECTED AND DIAGNOSED: "A VALVE SPRING ON THE #2 CYLINDER BROKE IN FRONT HEAD AND DROPPED INTO THE # 2 CYLINDER, DESTROYING THE PISTON AND SEVERELY DAMAGING THE SHORT BLOCK ASSEMBLY. BLOCK HAD A HOLE IN IT AND #2 PISTON WAS BROKEN IN HALF". REPAIR INCLUDED: REPLACING SHORT BLOCK ASSEMBLY, FRONT HEAD, EXHAUST CAM, VALVE, SPRING. I HAD TO PAY APROX. $6000 FOR A PROBLEM TOYOTA PUBLICLY ADMITTED SOME 2008 V8 MODELS HAD. FAULTY VALVE SPRINGS WAS ACTUALLY A RECALL BUT ONLY FOR LEXUS MODELS. NOT FAIR! *KB
Service brakes, Hydraulic, Jan 28, 2012
BRAKE MALFUNCTION SPEED SENSOR. *TR
Air bags, Jan 18, 2012
AIR BAG WARNING LIGHT COMES ON INTERMITENTLY BUT FREQUENTLY. DEALER HAS REPLACED PARTS TWICE BUT FAILED TO CORRECT THE PROBLEM. TOYOTA USA SENT A SAFETY RECALL NOTICE (INTERIM NOTICE) APPOXIMATELY 10 MONTHS AGO WHICH SEEMED TO DESCRIBE THE PROBLEM BUT SAID TOYOTA WAS WORKING ON THE REMEDY AND A SECOND OWNER NOTIFICATION WOULD BE SENT WHEN THE REMEDY IS AVAILABLE. THE NOTICE ALSO SAID THAT WHEN THE AIR BAG WARNING LIGHT COMES ON THE AIR BAGS COULD DEPLOY INADVERTENTLY AND THAT THE VEHICLE SHOULD BE TAKEN IMMEDIATELY TO THE DEALER. THE WARNING LIGHT COMES ON FREQUENTLY BUT WHEN THE VEHICLE IS TAKEN TO THE DEALER, HE SAYS THAT HE CANNOT DO ANYTHING TO CORRECT THE PROBLEM UNTIL TOYOTA ISSUES THE FINAL RECALL. I HAVE CONTACTED TOYOTA USA WHO STATE THAT THEY CANNOT GIVE ANY DATE FOR WHEN THEY WILL HAVE A SOLUTION TO THIS PROBLEM. PLEASE HELP.
Vehicle speed control, Dec 14, 2011, crash
I WAS PARKED IN FRONT OF A SUBWAY RESTAURANT IN A STRIP MALL AT APPROXIMATELY 7:30 P.M. AFTER EATING, MY FAMILY AND I LEFT THE RESTAURANT AND GOT INTO OUR TOYOTA HIGHLANDER. I PUT THE CAR IN REVERSE AND BACKED OUT OF MY PARKING SPOT JUST A FEW FEET. (IT IS A VERY NARROW PARKING LOT AND FACES A VERY BUSY STREET.) I BUMPED INTO A CONCRETE POLE THAT WAS BEHIND ME, THAT I COULD NOT SEE BECAUSE OF THE DARKNESS. I THEN PUT THE CAR IN DRIVE, SO THAT I COULD PULL BACK UP INTO MY ORIGINAL PARKING SPOT AND RENEGOTIATE HOW I WAS GOING TO BACK OUT. AS SOON AS I APPLIED A LITTLE PRESSURE TO THE ACCELERATOR, THE CAR SUDDENLY SEEMED TO JUMP FORWARD. BEFORE I COULD EVEN PROCESS WHAT WHAT HAPPENING, THE CAR ACCELERATED VERY, VERY QUICKLY AND I SLAMMED INTO THE BRICK WALL OF THE SUBWAY. THERE WAS NOT EVEN TIME FOR ME TO THINK ABOUT APPLYING THE BRAKE, IT HAPPENED SO FAST. I FELT LIKE I HAD LOST COMPLETE CONTROL OF THE VEHICLE. THANKFULLY, NO ONE WAS HURT, BUT THERE WAS PROPERTY DAMAGE TO THE BUILDING AND SOME TO MY CAR. I'VE BEEN DRIVING FOR 25 YEARS AND HAVE NO HISTORY OF TICKETS OR ACCIDENTS. I DO NOT DRINK AND WAS NOT DRINKING ON THE NIGHT THIS HAPPENED. I WAS NOT UNDER THE INFLUENCE OF ANY KIND OF MEDICATION OR ILICIT SUBSTANCES. *TR
Engine and engine cooling, Nov 23, 2011
BRIEF ENGINE KNOCK/RATTLE NOISE COLD STARTUP. IMMEDIATELY FOLLOWING A COLD SOAK STARTUP. *TR
Electrical system, Electronic stability control (ESC), Oct 6, 2011
DEALER CLAIMED " THIS IS AN ELECTRICAL PROBLEM. ACCESS AND TRACED ALL RELATED WIRING TO INSIDE THE FUSE/RELAY PANEL. FOUND SOMETHING HAD CHEWED AND SHORTED OUT THE WIRING" THEY WOULD NOT PROVIDE ANY PROOF. I NOTIFIED TOYOTA MOTORS AND GOT NO HELP FROM THEM. *TR
Air bags, Oct 5, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V245000 (AIR BAGS) AND CONTACTED THE MANUFACTURER. THE MANUFACTURER ADVISED THAT THE PARTS WERE AVAILABLE AND TO SCHEDULE AN APPOINTMENT WITH THE DEALER. AFTER CONTACTING THE DEALER, THEY INFORMED HIM THAT THE PART WAS NOT AVAILABLE AND TO KEEP TRYING BACK. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Structure, Sep 26, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE REAR DOOR HATCH WOULD LOCK AND UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE HINGES AND THE MOTOR ON THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 29,917.
Air bags, Jul 15, 2011, crash
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN ANOTHER VEHICLE CRASHED INTO THE VEHICLE WHILE DRIVING APPROXIMATELY 50 MPH. NONE OF THE AIR BAGS DEPLOYED DURING THE FAILURE. A POLICE REPORT WAS FILED AND THE DRIVER WAS TAKEN TO THE HOSPITAL TO TREAT MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT WHERE THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE AND CURRENT MILEAGES WERE 63,000.
Equipment, Jun 1, 2011
TL*THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED HE WAS ATTEMPTING TO REPOSITION THE FRONT PASSENGER SIDE TIRE WITH THE JACK HOLDING THE VEHICLE UP. THE JACK SLIPPED FROM UNDERNEATH THE VEHICLE WHILE THE CONTACT WAS UNDERNEATH THE VEHICLE. THE CONTACT WAS NOT INJURED. THE PASSENGER SIDE FENDER AND THE BOTTOM MOLDING WERE DAMAGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 07/08/11*LJ THE REPAIRS WERE COMPLETED ON JUNE 2, 2011
Wheels, May 25, 2011
CAPS KEEP FALLING OFF OF THE LUG NUTS, WHICH EXPOSES THE STUDS OF THE WHEEL HUB. CORROSION FORMS AND CAUSES THE LUG NUT TO BE DIFFICULT TO REMOVE. ADDITIONALLY, EXPOSURE OF THE STUD CAN WEAKEN THE JOINT. I REPLACED TWO LUG NUTS YESTERDAY, BRINGING THE TOTAL TO FIVE IN THE PAST SIX MONTHS. *TR
Steering, May 17, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL BEGAN ABNORMALLY MOVING FROM LEFT TO RIGHT INDEPENDENTLY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE POWER STEERING CONTROL MODULE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WOULD COVER FIFTY PERCENT OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Suspension, Electronic stability control (ESC), May 14, 2011
2008 TOYOTA HIGHLANDER HAD A NEW SET OF TIRES PUT ON IT 6 MONTHS AGO AND 9,000 MILES LATER THE REAR TIRES WERE BALD TO THE CORDS TO A POINT IT WAS NOT ABLE TO BE DRIVEN. THE CAR APPEARS TO HAVE A PROBLEM WITH ALIGNMENT OR STABILIZATION AS THE CAR, EVEN WITH NEW TIRES AND AN INSPECTION BY THE DEALERSHIP WAS UNDRIVABLE IN SNOW OR HEAVY RAIN EVEN AT LOW SPEEDS. THE REAR END IS VERY UNSTABLE IN THIS CAR. *TR
Air bags, May 12, 2011
2008 TOYOTA HIGHLANDER: THERE IS A FAULTY WIRING HARNESS FOR THE AIRBAG DEPLOYMENT. IT HAS BEEN FIXED BUT IT OCCURS AGAIN AND THEN HAVE TO GET IT FIX AGAIN. DUE TO FAULTY A WIRING HARNESS THAT COULD FAIL AND PREVENT AIRBAG DEPLOYMENT, IT IS DANGEROUS FOR ME, MY KIDS, OR ANYONE THAT OWNS OR DRIVES A 2008 TOYOTA HIGHLANDER. *TR
Child seat, May 8, 2011
I HAVE A SUNSHINE KIDS RADIAN 80SL. MODEL US18500. SERIAL 090900106 03565. MY LATCH STRAP DOES NOT REMAIN TIGHT. I CAN LOOSEN IT WITH ONE FINGER, WHICH MEANS MY DAUGHTER CLIMBING IN AND OUT CAN BUMP IT AND LOOSEN IT. IT ALSO HAS LOOSENED OVER TIME ON IT'S ON. WHEN I FIRST INSTALL IT, IT IS A COMPLETELY ROCK SOLID INSTALL, BUT IF YOU PULL BACK AND FORTH ON THE SEAT A FEW TIMES YOU CAN FEEL IT LOOSENING. I DO NOT FEEL LIKE MY DAUGHTER IS SAFE IN THIS SEAT IN A CRASH. (RELATED VEHICLE INFORMATION: MODEL YEAR=2008, MAKE=TOYOTA, MODEL=HIGHLANDER). *TR