2008 Toyota Highlander
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 404 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Highlander model years with reports.
Of the 2008 reports, 44 involved a crash and 14 involved a fire. 42 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V023000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
EquipmentMay 14, 2009
SOUTHEAST TOYOTA IS RECALLING 3,499 STAINLESS STEEL EXHAUST TIPS SOLD BY SOUTHEAST TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBIRD VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
SOUTHEAST TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY/JUNE 2009. OWNERS MAY CONTACT SOUTHEAST TOYOTA CUSTOMER LOYALTY DEPARTMENT AT 1-800-301-6859.
Campaign 09E028000 on NHTSA.gov
EquipmentApr 27, 2009
TOYOTA IS RECALLING 39,100 STAINLESS STEEL EXHAUST TIPS SOLD BY TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBRID VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE TOYOTA STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2009. OWNERS MAY CONTACT TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 888-270-9371 MONDAY THROUGH FRIDAY, 5:00 AM TO 6:00 PM, SATURDAY 7:00 AM THROUGH 4:00 PM PACIFIC TIME.
Campaign 09E022000 on NHTSA.gov
Seat belts, rear/otherApr 18, 2008
TOYOTA IS RECALLING 90,189 MY 2008 HIGHLANDER AND HIGHLANDER HYBRID PASSENGER VEHICLES EQUIPPED WITH A THIRD ROW SEAT. THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE NON-DRIVER DESIGNATED SEATING POSITIONS (DSP) ON THESE VEHICLES IS EQUIPPED WITH SEAT BELT ASSEMBLIES THAT HAVE A FEATURE THAT CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) TO AN AUTOMATIC LOCKING RETRACTOR (ALR). THE BELTS CONVERT TO THE ALR MODE AFTER THE WEBBING HAS BEEN FULLY WITHDRAWN FROM THE RETRACTOR. THE SYSTEM IS DESIGNED SO THAT AS THE BELT IS RELEASED INTO THE RETRACTOR, THE SYSTEM REMAINS IN THE ALR MODE SO THAT A CHILD RESTRAINT SYSTEM (CRS) CAN BE TIGHTLY SECURED.
HOWEVER, FOR THE TWO THIRD ROW DSP'S ON THESE VEHICLES, THE ALR MODE DEACTIVATES BEFORE THE WEBBING IS FULLY RETRACTED, SO THAT IT WILL NOT LOCK WHEN CERTAIN REAR-FACING CRS'S THAT HAVE A SHORT SEAT BELT ROUTING PATH ARE INSTALLED IN THE VEHICLE. THIS CAN ALLOW THE SEAT BELT WEBBING TO SPOOL OUT DURING NORMAL DRIVING MANEUVERS, WHICH COULD AFFECT THE STABILITY OF A CHILD RESTRAINT INSTALLED AT THOSE SEATING POSITIONS. AS SUCH, THIS COULD DISCOURAGE THE USE OF A CHILD RESTRAINT AND IN THE EVENT OF A CRASH, THE CHILD MAY NOT BE ADEQUATELY PROTECTED POSSIBLY RESULTING IN INJURY.
DEALERS WILL INSTALL A NEWLY DESIGNED SEAT BELT COMPONENT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 18, 2008. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 08V181000 on NHTSA.gov
Representative owner complaints
404 reports, newest first.
Other or unspecified, Jan 23, 2018
BRAKE BOOSTER AND ACTUATOR PER TOYOTA DEALERSHIP OF FAYETTEVILLE ARKANSAS FAILED ON THIS CAR ALTHOUGH SAME SYSTEM USED ON SAME YEAR CAMRY THAT WERE TECALLED
Engine, Sep 18, 2017
I RECENTLY LEARNED IT IS A "KNOWN" ISSUE BY TOYOTA THAT THE OIL COOLER LINE COULD RUPTURE. THIS HAPPENED TO ME AS I WAS DRIVING ON A VERY BUSY 3-LANE HIGHWAY. MY ONLY INDICATION WAS WHEN THE OIL PRESSURE LIGHT CAME ON, INDICATING AN URGENT NEED FOR ME TO PULL OVER. LUCKILY I WAS ALREADY IN THE RIGHT LANE GETTING READY TO GET OFF AT THE NEXT EXIT, HOWEVER ONLY 5 MINUTES EARLIER I WAS TRAVELING AT A HIGH RATE OF SPEED, KEEPING UP WITH THE 3 LANES OF TRAFFIC. I FEEL THIS ISSUE IS VERY UNSAFE BECAUSE I BARELY HAD ENOUGH TIME TO EXIT THE ROAD QUICKLY AND SINCE THIS HAS THE POSSIBILITY TO CEASE THE ENGINE, I FEEL IT COULD HAVE CAUSED AN ACCIDENT. WHEN MY SUV WAS CHECKED MY THE MECHANIC HE INFORMED ME THAT I HAD VERY LITTLE OIL LEFT IN MY ENGINE. I CONTACTED TOYOTA WHO STATED THEY DID NOT SEE HOW THIS WAS A SAFETY CONCERN. I DISAGREE.
Engine, Aug 15, 2017
DRIVING DOWN ROADWAY WHEN A LOUD NOISE WAS HEARD IN THE ENGINE, FOLLOWED BY CHECK OIL LIGHT TO ILLUMINATE SHORTLY AFTER. DROVE TO NEAREST AUTOMOTIVE REPAIR SITE FOR SERVICE FEARING MORE DAMAGE TO ENGINE BY DRIVING FARTHER. MECHANIC DISCOVERED OIL LINE (PREVIOUSLY REPAIRED UNDER RECALL) HAD BURST AND EMPTIED ALL OIL ONTO ROADWAY. PREVIOUS REPAIR, DONE UNDER SPECS OF RECALL, DIDN'T HOLD UP AND REQUIRED ANOTHER REPAIR. TOYOTA DEALERSHIP CALLED DUE TO RECALL BEING PERFORMED THERE PRIOR. BECAUSE IT WAS COMPLETED TO SPECS, NO FURTHER ASSISTANCE WAS OFFERED. REPAIR COMPLETED WITH METAL (NOT RUBBER) TUBING AND PAID FOR OUT OF POCKET BY DRIVER. FIRE RISK NOTED SINCE OIL SPRAYED UNDERNEATH CAR, ONTO BACK OF CAR AND ONTO ROADWAY.
Engine, Jul 21, 2017
SUDDEN LOSS OF OIL WHILE DRIVING CAUSING ME TO PULL OVER IMMEDIATELY SECONDARY TO LOUD ENGINE NOISE, DECREASED POWER, AND FEAR OF CAUSING MORE ENGINE DAMAGE. LOCAL MECHANIC DISCOVERED THAT THE ENGINE OIL COOLING TUBE BURST AND DUMPED ALL THE OIL. SERIOUS SAFETY ISSUE WHEN YOU ARE FORCED TO PULL OVER TO THE SHOULDER ON A BUSY ROAD AND LEFT STRANDED AS WELL AS THE FIRE RISK WHEN ALL THE OIL NOW COVERS THE ENGINE/UNDERBODY/BACK OF VEHICLE.
Steering, Air bags, Electronic stability control (ESC), Jul 18, 2017
ENG LIGHTS AND SERVICE LIGHTS STAYS ON EVEN AFTER SERVICE HARD TO START BATTERY ALWAYS DOWN DEALERSHIP COULD'T FIX PROBLEM!!
Engine, Jun 27, 2017
THE CAR BLEW THE ENGINE OIL COOLER PIPE LEAKING PROFUSELY I DROVE IT AT NIGHT CAME HOME AND THERE WAS A 12 X 12 OIL LEAK IN MY GARAGE. I PULLED IT OUT OF THE GARAGE WITH THE MOTOR RUNNING AND THERE WAS ANOTHER 12 X 12 OIL SPILL ON MY DRIVE WAY. I HAVE A LINE ALL THE WAY DOWN MY STREET OF THE OIL SPEWING OUT OF THE ENGINE . I HAD TO GET THE CAR TOWED THE FOLLOWING DAY TO TOYOTA WHO KNEW ABOUT THE PART AND OFFERED AN EXTENDED 10 YEAR WARRANTY TO FIX THIS PROBLEM. THERE WAS ONLY 2 QUARTS OF OIL LEFT IN THE CRANK CASE. NO LOW OIL LIGHT CAME ON. I WOULD HAVE BLOWN MY MOTOR FOR SURE IF I WAS ON THE HIGHWAY. THERE IS A VIDEO FROM TOYOTA ABOUT THE ENGINE OIL COOLER PIPE LEAKING AND THAT THEY CHANGED THE PART FROM RUBBER HOSES TO METAL. WHY WAS THERE NOT A RECALL ON THIS PART. IT IS NOT A MATTER OF IF IT WILL FAIL BUT WHEN. THIS COULD HAVE CAUSED A SERIOUS SITUATION!
Service brakes, Jun 22, 2017
WHEN DRIVING IN ROUTINE CITY DRIVING AT LOW SPEED, BRAKE WARNING LIGHTS LIT UP DASH. "CHECK BRAKE SYSTEM, CHECK VSC SYSTEM, CHECK ABS SYSTEM, PULL TO SIDE AND GO TO DEALER" DEALER DIAGNOSED PROBLEM AS BRAKE ACCUMULATOR PUMP ASSEMBLY. PART ALONE COST ABOUT 2,000.00 PLUS LABOR. PART IS NOT COVERED UNDER ANY WARRANTY AND UNLESS YOU FIX IT, IT IS UNSAFE TO DRIVE. THIS PART HAS FAILED IN OTHER TOYOTA MODELS THAT HAS RESULTED IN A RECALL. ,
Steering, Jun 17, 2017
TURNING MY CAR RIGHT OR LEFT THERE IS A CLICKING NOISE AND I CAN'T GET A GOOD TURN. IT SEEMS THERE IS AN ISSUE WITH THE ELECTRICAL POWERING STEERING. I HAVE RESEARCHED TO FIND OUT IF THERE IS A RECALL ON THIS AND THE ONLY THING I HAVE FOUND IS OTHER COMPLAINING ABOUT THE SAME THING. I BOUGHT MY CAR BASED ON RESEARCH AND THE DURABILITY OF TOYOTA, ALSO I HAVE TAKEN VERY GOOD CARE OF THE CAR. I HAVE GONE IN FOR ALL THE RECALLS. BUT THE ISSUE WITH EPS HAS ME VERY CONCERNED.
Engine, Jun 4, 2017
DRIVING ON A RURAL 2 LANE ROAD THE CAR STARTED KNOCKING AND THE LIGHT FOR THE VSC CAME ON. IT SAID TO BRING TO THE DEALER. GOT HOME AND CHECKED THE OIL AND THERE WAS NOT ONE DROP ON THE DIP STICK. (MY OIL WAS CHANGED AT THE DEALER TWO WEEKS PRIOR). THE OIL WAS HOWEVER SPRAYED UNDER THE ENTIRE UNDERCARRIAGE. THE PART THAT IS THE PROBLEM IS THE OIL COOLER LINE.
Air bags, May 19, 2017
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V245000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Electrical system, Seats, May 16, 2017, fire
AT 5:00 PM ON MAY 16, 2017 I DROVE HOME FROM WORK (15 MINUTES OF IN-TOWN DRIVING) EVERYTHING WAS FINE. I PARKED IN THE GARAGE AND WENT INSIDE TO PREPARE TO LEAVE WITH MY FAMILY FOR MY SON'S SENIOR HONORS NIGHT. AT 5;45 PM WE GOT INTO THE CAR AND IMMEDIATELY MY MOM AND MY HUSBAND SAID, "WHAT'S BURNING?". IT SMELLED LIKE PAPER BURNING. BEFORE LEAVING THE HOUSE, MY HUSBAND POPPED THE HOOD TO MAKE SURE THERE WASN'T A WIRE OR SOMETHING ELSE BURNING UNDER THE HOOD OF THE CAR. WE DOVE 10 MINUTES TO TOWN TO EAT. WE STAYED IN RESTAURANT 30 MINUTES. WHEN WE RETURNED TO MY CAR, MY MOTHER GOT IN THE PASSENGER'S FRONT SEAT AND AND MY HUSBAND IN BACK AND WE ALL SMELLED A STRONG SMELL OF SOMETHING BURNING. I LOOKED AT MY MOM BEFORE STARTING THE CAR AND SAW THE BLACK, BURNT HEADREST. IT APPEARS THERE WAS AN ACTUAL FLAME AT SOME POINT. EVERYONE GOT OUT OF THE CAR, WE REMOVED THE HEADREST, BUT THE BACK LEFT SIDE OF THE PASSENGERS SEAT WAS STILL VERY HOT TO THE TOUCH. MY HUSBAND DROVE THE VEHICLE TO THE FIRE STATION NEARBY, SINCE THE TOYOTA DEALER WAS ALREADY CLOSED. THE FIREFIGHTERS UNPLUGGED THE WIRES FROM THE SEAT. THE SEAT COOLED BACK DOWN.
Visibility/wiper, May 3, 2017
SUN VISOR DOE NOT STAY UP.
Steering, May 1, 2017
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. EVERY TIME A TURN WAS MADE, THE STEERING SHAFT MADE A NOISE. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN JULY OF 2016. THE DEALER DIAGNOSED THAT THE SHAFT ASSEMBLY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE EXCEEDED THE MILEAGE TO BE REPAIRED UNDER TECHNICAL SERVICE BULLETIN: 0034-13. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Fuel/propulsion system, Apr 18, 2017
IT WAS RAINING AND THE INTERIOR OF THE CAR WAS TAKING IN WATER. TOYOTA CLAIMED FROM CRACKED TAIL LIGHT BUT TAIL LIGHT HAD NOT BEEN LEAKING BEFORE. WATER IN BACK OF CAR RUINED HYBRID BATTERY AND TRANSITORS. AFTER LOOKING UP ISSUE. FOUND OTHERS WHO HAVE HAD SAME PROBLEM. THE CAR JUST SHUT OFF AFTER THE DASH WARNING LIGHTS CAME ON. LUCKY MY WIFE HAD JUST PULLED INTO A PARKING LOT.
Engine, Mar 18, 2017
PURCHASED THIS 2008 TOYOTA HIGHLANDER HYBRID NEW FROM GREENTREE TOYOTA IN DANBURY CT. WE SELECTED THE HYBRID VERSION TO SAVE ON GAS. LITTLE DID WE KNOW OUR SAVINGS IN GAS WOULD BE SUCKED UP IN OIL CONSUMPTION. I NEED TO CARRY A CASE OF OIL IN THE CAR AT ALL TIMES. ASKED TOYOTA SERVICE IN DANBURY CT TO INVESTIGATE AND THEY CONDUCTED THE SAME OIL TEST OTHERS SPEAK ABOUT. ALTHOUGH THEY SAY OUR HIGHLANDER PASSED THE TEST I END UP ADDING ABOUT 2 QUARTS OF OIL BETWEEN EVERY OIL CHANGE. THIS CAR WAS SERVICED IN EXACT COMPLIANCE WITH THE RECOMMENDED SERVICE SCHEDULE. THE TOYOTA SERVICE DEPARTMENT IN DANBURY CT JUST SAYS THAT IT IS NORMAL FOR A CAR WITH 135,000 MILES ON IT TO BURN OIL. THIS WAS A HUGE INVESTMENT. I WOULD EXPECT AT LEAST 200K MILES ON A CAR BEFORE EXPERIENCING THIS SORT OF PROBLEM. VERY DISAPPOINTING. I WOULD HAVE EXPECTED TOYOTA TO STAND BEHIND THEIR PRODUCT. INSTEAD WE GET A WELL ORCHESTRATED DON'T ADMIT ANY WRONGDOING RESPONSE. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR PRODUCING A SUBSTANDARD PRODUCT.
Service brakes, Mar 3, 2017
UNDETECTED BRAKE FLUID LEAK WHILE IN USE. VEHICLE UNDERCARRIAGE WAS CHECKED FOR LEAKS BUT NOT VISIBLE.
Air bags, Jan 17, 2017
TAKATA RECALL MY CAR WAS INVOLVED IN THE INITIAL RECALL, TOYOTA REPLACED THE AIRBAG IN SEPTEMBER 2015. IN OCTOBER 2016 MY AIRBAG LIGHT CAME ON AGAIN AND IT WAS DIAGNOSED TO BE THE SAME ISSUE I HAD BEFORE - AIRBAG ISSUE. TOYOTA REFUSES TO FIX THE CAR AGAIN STATING THEY ONLY HAVE A ONE YEAR WARRANTY ON WARRANTY WORK WHICH THIS ISSUE IS JUST OUT OF THAT PERIOD. I HAVE TRIED TO REACH A MANAGER AT THE TOYOTA WARRANTY CENTER NUMEROUS TIMES BUT HAVE BEEN UNSUCCESSFUL.
Steering, Dec 23, 2016, crash
AS I WAS MAKING A SLOW RIGHT TURN ONTO A SIDE STREET, THE STEERING WHEEL GAVE OUT AND I HIT A PARKED CAR. THEN MY DASHBOARD LIGHT INDICATOR FOR THE STEERING WHEEL LIT UP.
Electronic stability control (ESC), Service brakes, Dec 5, 2016
BRAKING BECAME ERRATIC. PEDAL WAS SQUISHY AND ABS LIGHTS CAME ON. THIS OCCURRED OVER SEVERAL MONTHS BUT ON AN INTERMITTENT BASIS. LIGHTS WOULD GO OFF FOR A WHILE THEN COME BACK ON.
Vehicle speed control, Oct 15, 2016
RE: NHTSA RECALL 14V168000, AKA SC-E0M141007, (10/07/14) 'A NUMBER OF VEHICLES INCLUDING THE TOYOTA HIGHLANDER 2008-2010, WHERE THE STEERING COLUMN ASSEMBLY CONTAINS ELECTRICAL CONNECTIONS TO THE DRIVER'S AIRBAG MODULE HOUSED IN A SPIRAL CABLE ASSEMBLY, WHICH INCLUDES A FLEXIBLE FLAT CABLE (FFC). DUE TO THE SHAPE AND LOCATION OF THE FFC'S RETAINER, THE FFC COULD BECOME DAMAGED WHEN THE STEERING WHEEL IS TURNED. CONSEQUENCE: IF THE FFC IS DAMAGED, CONNECTIVITY TO THE DRIVER'S AIR BAG MODULE COULD BE LOST AND THE AIR BAG DEACTIVATED. 2 YRS AGO OUR '08 HIGHLANDER SPORT THE CRUISE CONTROL STARTED ACTING ERRATICALLY, NOT ENGAGING/NOT TURN/OFF USING THE COLUMN MOUNTED STALK. OUR WARRANTY HAD EXPIRED, & TIME PASSED, & THE CC BECAME UNRELIABLE, ON A FEW OCCASIONS WAS UNSAFE WHEN IT DID NOT 'CANCEL' PULLING BACK ON THE STALK. I'M HANDY SO I PULLED OFF THE STEERING WHEEL AND TOOK APART THE CLOCK SPRING, DISCOVERED THAT THE SPIRAL CABLE WAS COATED IN A WAXY DIRTY LOOKING BUILDUP & THERE WERE ABRASIONS ON THE FLAT WIRE TAPE, EXPOSING THE COPPER BENEATH, WHICH CRACKED. THIS TO ME IS THE SAME THING THAT HAPPENED TO THE WIRE TAPE FOR THE VEHICLES IN THE AIRBAG RECALL MENTIONED ABOVE, ONLY THE DAMAGE ON MINE HAPPENED TO THE CC WIRING PORTION AND NOT THE AIRBAG PORTION (OR THE HVAC CONTROLS OR HORN WIRING). I FEEL OUR VEHICLE SHOULD HAVE BEEN INCLUDED IN THIS CAMPAIGN AND THAT OUR CLOCK SPRING SHOULD BE REPLACED AS WELL. PLEASE REFER TO THE 2 PHOTOS I ATTACHED. THE ONE SHOWING THE WEAR SPOT, IF YOU DOWNLOAD IT AND ZOOM IN, SHOWS THE EXPOSED COPPER AND CRACK IN IT. THE OTHER PHOTO SHOWS THE LOOP IN THE FLAT ELECTRICAL TAPE WHERE THE WEAR SPOT HAPPENED AS WELL AS THE DIRTY WAXY BUILDUP ON THE TAPE. THIS SAME WEAR COULD CREEP DOWN TO THE AIRBAG MODULE WIRES IN THIS FLAT TAPE AND MAKE THE AIRBAG SYSTEM SHUT DOWN, CAUSING MORE UNSAFE CONDITIONS FOR MY WIFE AND I. MY VIN SHOULD BE ADDED
Steering, Oct 1, 2016
DRIVING AT A SLOWER SPEED AND DURING A TURN - MY POWER STEERING SHUT OFF- THE POWER STEERING INDICATOR APPEARED ON MY DASH BUT THEN DISAPPEARED. AS A RESULT I LOST ACCESS TO POWER STEERING. THIS HAPPENED SEVERAL TIMES AND HAS HAPPENED AT APPROXIMATELY 20 MPH. I CHECKED THE RECALL NOTIFICATIONS AND IDENTIFIED I HAD 3 SEPARATE RECALLS RELATED TO THIS VEHICLE HOW THE POWER STEERING CONCERN WAS NOT ONE OF THEM. I SOON DISCOVERED THIS ARTICLE WHICH EXPLAINS WHAT HAPPENED TO MY VEHICLE EXACTLY HTTP://WWW.TECHTIMES.COM/ARTICLES/39149/20150312/TOYOTA-RECALLS-112-500-VEHICLES-DUE-TO-POWER-STEERING-AND-SOFTWARE-ISSUES.HTM .
Electrical system, Sep 26, 2016
CAR AUTOMATICALLY LOCKED MY YOUNG CHILD IN THE CAR. I USED THE FOB TO UNLOCK THE CAR. THEN I OPENED THE BACK DOOR TO PUT MY CHILD IN HIS CARSEAT AND PLACED MY KEYS ON THE DRIVER SEAT TO HAVE ACCESS TO BOTH MY HANDS FOR THE TASKS. ONCE MY CHILD WAS STRAPPED IN I SHUT THE BACK RIGHT DOOR TO GO GET IN THE DRIVER FRONT DOOR. AS SOON AS I SHUT THE BACK DOOR I HEARD A BEEP AND ALL THE DOORS LOCKED DOWN, LOCKING MY CHILD INSIDE WITH THE KEYS. AS IT WAS A HOT DAY IN MY TOWN, I IMMEDIATELY CALLED THE POLICE, WHO HAD TO COME AND JAMMED THE THE DOOR SO I COULD GET OUT MY SON. WE HAVE SINCE CHANGED THE KEYS IN THE FOB AND ON 9/25/2016 WHILE SEATED IN THE CAR IT AGAIN LOCKED ITSELF BEFORE I WAS ABLE TO PUT THE KEYS IN THE IGNITION
Service brakes, Aug 19, 2016
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCUMULATOR AND ACTIVATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE REPAIR WAS NOT COVERED BY WARRANTY OR RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/06/16*LJ *TR
Tires, Jul 26, 2016
TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER EQUIPPED WITH MICHELIN LTX M/S TIRES, SIZE: P245/65/R17 (NA). WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE THREAD ON THE REAR DRIVER SIDE TIRE SEPARATED. IN ADDITION, THE CONTACT NOTICED THAT THE REAR BUMPER AND REAR WHEEL WELL LINER WERE PARTLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR DRIVER SIDE TIRE NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN DIAGNOSED THAT THE OTHER THREE TIRES HAD CRACKED AND WOULD NEED TO BE REPLACED. THE TIRES HAD NOT BEEN REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES), BUT THE TIRE SIZE WAS NOT INCLUDED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 42,000 AND THE VEHICLE FAILURE MILEAGE WAS 107,800.
Steering, Service brakes, Jul 24, 2016
THE STEERING WHEEL HAD BEEN ADJUSTED TO A SETTING FOR A SHORTER DRIVER, AND WHILE IN THE PROCESS OF RE-SETTING IT FOR A TALLER DRIVER, THE STEERING WHEEL AND ITS HOUSING CAME COMPLETELY OFF OF THE SHAFT THAT REACHES INTO THE ENGINE. TO SAFELY GET OFF THE ROAD, AN ATTEMPT WAS MADE TO STICK IT BACK ON, AND IT WAS UNABLE TO STAY IN THE CORRECT POSITION. ONCE THE VEHICLE WAS PULLED OVER, TO TRY TO REATTACH IT, THE DRIVER AGAIN ATTEMPTED TO SEAT THE HOUSING ON THE SHAFT. THIS MANEUVER WAS COMPLETED SUCCESSFULLY, BUT UPON ATTEMPTING TO DRIVE AGAIN, THE "SLIPPERY WHEN WET" WARNING LIGHT CAME ON AND WHATEVER ENGINE MECHANISM THAT ALERTS BEGAN TO ENGAGE, AFFECTING THE BRAKES, ACCELERATOR, AND STEERING. THIS ALL HAPPENED AS WE WERE BACKING OUT OF THE DRIVEWAY, AND THEN ATTEMPTING TO MANEUVER INTO THE ROADWAY.