2016 Toyota Highlander
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 110 owner complaints filed for this model year. This is the 23rd highest complaint count among 25 Highlander model years with reports.
Of the 2016 reports, 14 involved a crash and 1 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Electrical systemNov 27, 2018
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Campaign 18E107000 on NHTSA.gov
Electrical system, wiringOct 24, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.
Campaign 16V775000 on NHTSA.gov
Equipment, other, labelsJun 9, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.
SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
Campaign 16V420000 on NHTSA.gov
Representative owner complaints
110 reports, newest first.
Tires, Wheels, Mar 19, 2018
WE BOUGHT TIRES AND FOUND THEM TO DEFECTIVE WITHIN A FEW DAYS IN WHICH YOU HAVE 30 DAYS TO GET REFUNDED OR PAY THE DIFFERENCE FOR ANOTHER TIRES .WE DID UPGRADE TO MICHELIN TIRES BUT NOT GET THE FULL REUND FOM THE DEFECTIVE TIRES THAT GOODYEAR WANTED TO HAVE RETURNED AND INVESTIGATED ,BUT THE MANAGER HAD THEM DESTROYED TO COVER UP THE EVIDENCE AND WE LOST $321.00 AND NOW WE WILL HAVE SAMS ALSO INVESTIGATED BY THE NATIONAL HIGHWAY SAFETY FOR SELLING DEFECTIVE TIRES FROM GOOD YEAR AND COVERING IT UP.WE DEFINETLY WILL NOT LET THIS ISSUE GO BECAUSE WE FEEL THESE TIRES WERE A SAFETY ISSUE THAT SAMS AND GOOD YEAR SHOULD OF ACKNOLEGED
Exterior lighting, Mar 16, 2018
THE REAR PASSENGER TAIL LENS CONTINUES TO FOG UP. I CHECKED TO SEE IF THERE IS A RECALL AND THERE IS NOT. I WOULD LIKE THE LENS REPLACED WHILE STILL UNDER WARRANT. BUT I DON'T WANT ANY ISSUES FROM THE LOCAL DEALERSHIP. HOW DO I RESOLVE THE ISSUE, DO YOU ISSUE A WORK ORDER TO THE DEALERSHIP?
Service brakes, Feb 12, 2018
WHEN THE CAR IS FULLY LOADED, THE PARKING BRAKE FAILS TO KEEP THE CAR FROM MOVING WHEN ON A HILL.
Engine, Jan 19, 2018
WHENEVER THE WEATHER IS COLDER LIKE 35 DEGREES OR LOWER I AM HAVING ISSUES STARTING THE VEHICLE. THE DEALER ALREADY CHANGED THE BATTERY BUT IT DID NOT HELP. I HAD THE VEHICLE BY THE DEALER FOR 10 DAYS BUT THEY COULDN'T FIGURE IT OUT. IN THIS TIME I HAD TO PAY OUT OF POCKET FOR RENTAL AND OTHER EXPENSES. YESTERDAY IT TOOK ME 45 MINUTES UNTIL I WAS ABLE TO START THE VEHICLE. I SPOKE TO TOYOTA AND THEY ARE NOT VERY HELPFUL.
Visibility/wiper, Jan 2, 2018
DRIVING SOUTH ON 12/20/2017, ON US-287 NEAR THE OKLAHOMA/TEXAS BORDER WITH NO OTHER VEHICLES VISIBLE IN FRONT OF US OR ONCOMING TRAFFIC, THE FRONT SECTION OF OUR SUNROOF SUDDENLY EXPLODED. LUCKILY THE SHADE WAS DRAWN OR SMALL PIECES OF GLASS WOULD HAVE FALLEN DOWN ON MY FAMILY. THE WEATHER WAS CLEAR AND NEARLY CLOUDLESS BLUE SKY DAY. DEALER REFUSED TO REPLACE UNDER WARRANTY THEY SAID IT HAD TO HAVE BEEN A ROCK. THEY OFFERED NO PROOF THAT IT WAS A ROCK AND I FIND IT NEXT TO IMPOSSIBLE THAT IT COULD HAVE BEEN CAUSED BY ANYTHING ELSE. WHILE DRIVING WE DID HAVE A FAIRLY DRASTIC TEMPERATURE CHANGE FROM THE MID 20'S TO THE MID 60'S. WE WERE DRIVING STRAIGHT AT HIGHWAY SPEEDS.
Structure, Dec 20, 2017
I LOADED A KAYAK THAT IS ABOUT 13' LONG AND WEIGHS 60 LBS. ONTO MY TOYOTA FACTORY CROSSBARS. WHEN DRIVING ON THE FREEWAY WE HEARD CRACKING AND POPPING NOISES. THINKING IT WAS THE STRAPS IN THE WIND, I PULLED OVER ONLY TO FIND THE STRAPS SECURE. WE WERE ON A TRIP AND KEPT GOING. AFTER HEARING THE NOISE ON AND OFF WE GOT TO OUR DESTINATION AND FOUND A WARPED ROOF AND DENTS IN THE ROOF. THIS SHOULD NOT HAPPEN TO A ROOF OF A VEHICLE. I WOULD EXPECT THE CROSS BARS TO FAIL BEFORE THAT WOULD HAPPEN. AFTER A FEW ATTEMPTS, TOYOTA FINALLY HAD AN AREA REP. LOOK AT IT. THEY OFFERED TO HAVE PAINLESS DENT REMOVAL OR $1,000 OFF OF ANOTHER TOYOTA. I DIDN'T WANT EITHER OPTION. THE PDR WOULD HAVE DONE NOTHING AND THE DAMAGE WOULD COME RIGHT BACK. THEY WERE NOT BELIEVING ME THAT CARRYING A LOAD ON THE CROSSBARS DID THAT. WELL, I SWEPT IT UNDER THE RUG FOR A FEW MONTHS AND THIS FALL I HAD TO CARRY A 2X10 BOARDS ON TOP AND AGAIN, WITH FREEWAY SPEEDS DID IT AGAIN. NOW AT CHRISTMAS TIME, WE CUT A TREE DOWN AND LOADED IT ON TOP AND AGAIN, MORE NOISES AND NOW THERE IS MORE DAMAGE THAN THE FIRST PICTURES I TOOK THE FIRST TIME IT HAPPENED AND THE CREASES AND DENTS ARE DEEPER. SOMETHING IS STRUCTURALLY NOT RIGHT WITH MY 16' TOYOTA HIGHLANDER AND TOYOTA WILL DO NOTHING TO HELP. I'M OUT OF OPTIONS AND I HOPE SOMEONE AT NHTSA CAN HELP! I HAVE A $40K SUV THAT I CONSIDER A LEMON. (SEE ATTACHED FOR MORE INFORMATION AND MY ATTEMPTS TO ASK TOYOTA FOR HELP) THANKS! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Visibility/wiper, Dec 14, 2017
THE BULKY SIDE MIRRORS ON THE TOYOTA HIGHLANDER BLOCK THE DRIVER'S VIEW OF ONCOMING TRAFFIC WHEN MAKING A LEFT HAND TURN. I HAVE ON AT LEAST THREE OCCASIONS BARELY MISSED A COLLISION BECAUSE OF VISIBILITY ISSUES RELATED TO THE BULKY SIDE WINDOW ON THE DRIVER'S SIDE. MY ELDERLY AUNT DRIVING A 2017 TOYOTA HIGHLANDER WAS RECENTLY INVOLVED IN A SERIOUS COLLISION BECAUSE OF VISIBILITY ISSUES RELATED TO THE BULKY SIDE MIRROR, I WILL LET HER FILE HER OWN COMPLAINT
Wheels, Dec 2, 2017
ON NOVEMBER 27 2017 THE RIGHT REAR TIRE SUFFERED A MAJOR BLOWOUT CAUSING THE VEHICLE TO GO OUT OF CONTROL. I WAS ABLE TO STABILIZE THE VEHICLE. AAA PLACED THE SPARE ON THE VEHICLE AND WE DROVE IT TO LAKELAND TOYOTA IN LAKELAND FLORIDA. THEY GAVE US A RENTAL VEHICLE AND SAID THEY WOULD REPLACE THE TIRE IN A COUPLE OF DAYS. WE WERE ON OUR WAY TO PORT CANAVERAL TO GO ON A CRUISE. ON FRIDAY WE RETURNED TO THE DEALERSHIP AND WAS ADVISED THAT THEY WOULD NOT HONOR THE WARRANTY ON THE TIRE AND CHARGED US $327.09 FOR A NEW TIRE. I REQUESTED. THE OLD TIRE SO I COULD HAVE IT EXAMINED AND THEY SAID THEY HAD TURNED IT OVER TO WASTE DISPOSAL. I ADVISED THEM THAT VIOLATED THE SPOILATION DOCTRINE IN THIS STATE. THE VEHICLE AND TIRE HAD 6805 MILES. AT THE TIME OF THE BLOWOUT THE VEHICLE WAS IN MOTION DRIVING THE SPEED LIMIT OF 70MPH ON INTERSTATE 4 ON THE WAY TO PORT CANAVERAL. I HAVE THE RECORDS OF LAKELAND TOYOTA FOR YOUR REVIEW...THE TIRE WAS A BRIDGESTONE DUELER HL 422 P245/55R19. I TOLD THE CUSTOMER SERVICE REPRESENTATIVE THAT IT WAS WRONG FOR THEM TO NOT HONOR THE WARRANTY ESPECIALLY IN LIGHT OF PRIOR PROBLEMS WITH BRIDGESTONE/FIRESTONE TIRES..AND THEY SHOULD REPORT THE MATTER TO YOUR AGENCY
Electrical system, Nov 29, 2017
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT AUTOMATICALLY TURNED ON WITHOUT WARNING. THE CONTACT HAD TO PUSH THE IGNITION SWITCH TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS A LOUD NOISE WHEN THE IGNITION SWITCH WAS TURNED ON. THE CONTACT TURNED OFF AND TURNED ON THE VEHICLE, AND THE LOUD NOISE STOPPED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Visibility, Oct 19, 2017
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL EXPLOSION SOUND. ONCE THE CONTACT EXITED THE HIGHWAY AND PULLED OVER, SHE OBSERVED THAT THE SUN ROOF HAD FRACTURED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WAS NO RECALL IN PLACE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT AND THAT THE SUN ROOF WOULD BE REPLACED FREE OF CHARGE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LIA TOYOTA OF WILBRAHAM, 2145 BOSTON RD, WILBRAHAM, MA, 01095) WHERE THE SUN ROOF WAS REPLACED FOR FREE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Other or unspecified, Oct 12, 2017
PANORAMIC SUNROOF EXPLODED
Air bags, Service brakes, Sep 28, 2017, crash
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES MALFUNCTIONED AND THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S VEHICLE SUSTAINED SIGNIFICANT FRONT END DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SUSTAINED CHEST INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (KENNY KENT TOYOTA IN EVANSVILLE, IN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,600.
Visibility/wiper, Jul 24, 2017
SINCE APRIL WE HAVE BEEN TRYING TO GET OUR WINDSHIELD REPLACED. THE LOCAL AUTO GLASS DEALER BROUGHT OUT 3 SEPARATE WINDSHIELDS THAT DIDN'T FIT BEFORE THE FINALLY DISCLOSED THAT THE WINDSHIELD WE NEEDED HAS BEEN ON BACK ORDER FOR SOME TIME. APPARENTLY THERE ARE SEVERAL HUNDRED ON BACK ORDER IN OUR REGION AND THE NUMBER SEEMS TO GROW AT A RATE OF ABOUT 15 A WEEK. WE HAVE CONTACTED TOYOTA AND THE DEALER WITH NEITHER ARE OFFERING A SOLUTION. DUE TO THE SLOPE OF THE HOOD, THE SLOPE OF THE WINDSHIELD, OR FAULTY GLASS, THESE CARS SEEM TO BE MORE PRONE TO CRACKS. WITH OUR CAR HAVING 4 CRACKS DEVELOP IN LESS THAN A YEAR WITH MAINLY HIGHWAY AND NO GRAVEL DRIVING, PLUS THE BACK ORDER RATE, THERE SEEMS TO BE A BROADER PROBLEM
Other or unspecified, Jul 20, 2017
WHILE MERGING ONTO THE INTERSTATE HIGHWAY THE SUNROOF SHATTERED, IT WAS NOT STRUCK BY ANYTHING BUT SHATTERED WITH NO OUTSIDE INFLUENCE CAUSING GLASS DEBRIS .
Exterior lighting, Jul 19, 2017
THE 2016 TOYOTA HIGHLANDER DOES NOT DISPLAY KPH (KILOMETERS PER HOUR) FOR DRIVING IN CANADA. THE NUMBERS ARE ON THE SPEEDOMETER HOWEVER, NOT ILLUMINATED AND IMPOSSIBLE TO SEE WHILE DRIVING. THIS SHOULD BE BASIC INFORMATION WHILE DRIVING IN CANADA. AS I UNDERSTAND IT, VEHICLES SOLD IN CANADA HAVE THE SAME ISSUE---NOT BEING ABLE TO SEE THE MPH WHEN DRIVEN IN THE US. I WOULD THINK THAT BEING ABLE TO BE AWARE OF ONE'S SPEED WOULD BE A BASIC SAFETY FEATURE---HOWEVER---NOT ON A TOYOTA HIGHLANDER.
Structure, Vehicle speed control, Service brakes, Jul 7, 2017, crash
I WAS IN A PARKING LOT TRYING TO PARK MY CAR I PUT MY FOOT ON THE BREAK TO STOP THE CAR AND PUT INTO REVERSE AND THE CAR ACCELERATED INSTEAD OF STOPPING. THE HARDER I PUSHED THE BREAKS THE FASTER IT ACCELERATED AND HIT THE CAR PARKED IN FRONT OF ME.
Other or unspecified, Jun 4, 2017
ON 6/4/2017 AT 7:23 PM, PRE-COLLISION SYSTEM (PCS) BEEPED AND LIT UP "BRAKE" EVEN THOUGH THE CAR IN FRONT OF ME WAS AT LEAST 4 CAR LENGTHS AWAY AND IT WAS TRAVELING FASTER THAN MY VEHICLE. THIS HAPPENED TWICE BEFORE IN MARCH 2017. THE PCS WARNING CAME UP EVEN THOUGH THERE WAS NO VEHICLE IN FRONT OF MY MOVING VEHICLE. KOONS TOYOTA LOOKED AT MY CAR ON APRIL 29 AND SAW AN EVENT IN MY CAR'S COMPUTER. A SUBSEQUENT CHECKUP ON MAY 18 AND 19, 2017 REVEALED NOTHING MORE, ACCORDING TO THEM. I WILL BRING MY CAR IN TO KOONS AGAIN BUT THEY MAY SAY THEY HAVE FOUND NOTHING SIGNIFICANT. I AM WORRIED THAT ONE DAY THIS CAR WILL SUDDENLY STOP IN THE MIDDLE OF THE HIGHWAY AND CAUSE A DANGEROUS PILE UP OF CRASHED CARS.
Other or unspecified, Apr 10, 2017
MY WIFE TURNED OFF THE KEYLESS IGNITION OF OUR VEHICLE WHILE THE TRANSMISSION WAS STILL IN DRIVE. SHE STEPPED OUT OF THE CAR AND IT ROLLED BACKWARDS. FORTUNATELY THE GARAGE DOOR WAS CLOSED OTHERWISE SHE MAY WOULD BEEN HIT BY THE CAR DOOR OR THE CAR WOULD HAVE ROLLED INTO THE STREET. WE LIVE IN A CUL DE SAC WHERE CHILDREN PLAY. I CONTACTED TOYOTA ABOUT THIS AND WAS TOLD THAT IS HOW THE IGNITION IS SUPPOSED TO FUNCTION FOR THE CONVENIENCE OF THE DRIVER. I SPOKE TO A TOYOTA REP WHO TOLD ME THAT WITH MODERN TECHNOLOGY AND CONVENIENCE SOMETIMES THE VEHICLE BECOMES MORE DANGEROUS. OUR OTHER TWO CARS HAVE KEYED IGNITIONS AND REQUIRE THE TRANSMISSION TO BE IN PARK IN ORDER TO REMOVE THE KEY. I KNOW THIS IS DANGEROUS. IT IS ENTIRELY POSSIBLE TO LEAVE THE VEHICLE IN DRIVE OR REVERSE WHILE THE ENGINE IS OFF AND NO ONE IS AT THE DRIVER'S POSITION.
Vehicle speed control, Other or unspecified, Mar 11, 2017
WHEN THE CRUISE CONTROL IS ENGAGED AND THE VEHICLE IS ON A DECLINE THE CRUISE CONTROL DOES NOT MAINTAIN THE SET SPEED. I NOTICED THIS SEVERAL TIMES WHILE ON THE INTERSTATE TRAVELING BETWEEN 65-75 MPH. EACH TIME THERE WAS A CAR AHEAD OF ME AND I NARROWLY AVOIDED WHAT COULD HAVE BEEN TRAGIC ACCIDENTS. THE FIRST TIME IT HAPPENED I THOUGHT IT WAS A FLUKE SO I CONTINUED TO USE THE CRUISE CONTROL AS I WOULD NORMALLY DO. AFTER IT HAPPENED AGAIN I DECIDED NOT TO USE THE CRUISE CONTROL AT ALL WHICH WAS VERY FRUSTRATING CONSIDERING THE VEHICLE WAS LESS THAN 2 WEEKS OLD AND I PURCHASED IT JUST FOR LONG FAMILY TRIPS. THERE IS ALSO A WIND WHISTLING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. I TOOK IT TO DEALERSHIP FOR THE NOISE ISSUE AND I WAITED THERE FOR 5 HOURS ONLY FOR THEM TO TELL ME THAT IT'S A KNOWN ISSUE AND THERE IS NO FIX FOR IT. THIS HAS TURNED OUT THE BE THE WORST CAR EXPERIENCE I'VE EVER HAD.
Air bags, Mar 3, 2017
TAKATA RECALL.
Vehicle speed control, Service brakes, Feb 6, 2017, crash
MY WIFE WAS DRIVING WITH OUR TWO DAUGHTERS (AGES 12 AND 14). IT HAD JUST STARTED TO SNOW AND MY WIFE SAID THE ROAD WAS SLIPPERY SHE PUT THE CAR INTO LOW GEAR AND TRAVELED SLOWLY. SHE WAS RIGHT AROUND THE CORNER FROM OUR HOUSE WHEN SHE COULD NO LONGER CONTROL THE VEHICLE. SHE HIT A TREE, A FENCE, AND THEN TWO MORE TREES, TRAVELING MORE THAN 600 FEET. EVEN THOUGH SHE WAS TRAVELING DOWNHILL SHE SAID THE BRAKES DID NOT ENGAGE THE ABS AND THEN TOWARD THE END OF THE CRASH, BEFORE HITTING THE THIRD TREE THE CAR ACCELERATED ON ITS OWN. UPON HITTING THE THIRD TREE ALL AIR BAGS DEPLOYED AND FIRE, POLICE, AND AMBULANCE ARRIVED AT THE SCENE AND TOOK THEM ALL TO THE HOSPITAL. THEY HAD X-RAYS AND THERE WERE NO BROKEN BONES. OUR YOUNGER DAUGHTER WAS VERY TRAUMATIZED AND EVERYONE HAD BRUISES AND SMALL CUTS FROM SEAT BELTS BUT ALL WERE GENERALLY OKAY. THE STRANGE THING ABOUT THIS ACCIDENT IS HOW FAR THE CAR TRAVELED DESPITE MY WIFE'S EFFORTS TO STOP THE CAR. SHE HAD ALREADY PLACED THE CAR IN LOW GEAR YET THE BRAKES DID NOT WORK AND SHE SAYS THE CAR INCREASED SPEED (NOT JUST DUE TO THE SLOPE DOWNWARD). OUR FAMILY HAS LIVED IN THIS AREA FOR YEARS AND DRIVEN THROUGH COUNTLESS SNOW STORMS. THIS WAS NOT EVEN A STORM BUT JUST SOME LIGHT SNOW. IT WAS SLIPPERY ACCORDING TO MY WIFE BUT THE FACT THAT SHE COULD NOT STOP THE VEHICLE OVER SUCH A LONG DISTANCE DOES NOT MAKE SENSE AND SHE FEELS THAT THE CAR FAILED IN MULTIPLE WAYS. PLEASE SEE ATTACHED CRASH REPORT. THANK YOU. UPDATED 03/07/17*LJ *CN
Fuel system, Gasoline, Vehicle speed control, Engine, Feb 2, 2017
OCCASIONALLY, AT A STOP SIGN/INTERSECTION OR ENTERING A HIGHWAY IF I HAVE COME TO A FULL STOP BEFORE PROCEEDING THE CAR WILL STALL. I PRESSED ON THE ACCELERATOR AND NOTHING HAPPENS. MY WIFE AND I HAVE FOUND OURSELVES IN THIS PREDICAMENT SEVERAL TIMES NOW AND IT IS ONLY GETTING WORSE. THIS SCENARIO IS VERY DANGEROUS FOR SEVERAL REASONS, BUT THE MOST IMPORTANT ONE IS THAT MY FAMILY HAS BEEN INSIDE THE CAR WHEN THIS HAS HAPPENED. WE HAVE HAD SEVERAL SCARES NOW, BECAUSE THE CAR STALLED ON US AS WE WERE ENTERING THE HIGHWAY. I HAVE SPOKEN TO THE DEALER ABOUT THIS OVER THE PHONE AND BOTH TIMES THAT THE CAR HAS BEEN SERVICED. AFTER THEY TEST DROVE THE VEHICLE, I WAS TOLD THAT THIS WAS NORMAL BEHAVIOR DUE TO A DELAY BETWEEN THE COMPUTER AND THE ACCELERATOR THROTTLE. ADDITIONALLY, I WAS ALSO TOLD THAT TOYOTA IS AWARE OF THIS, BUT HAS NOT ADDRESSED THE PROBLEM. THIS IS EXTREMELY UPSETTING BECAUSE MY FAMILY IS NOW AT RISK DUE TO A COMPUTER MALFUNCTION. I URGE THE NHTSA TO PLEASE LOOK INTO THIS MATTER AS MORE AND MORE PEOPLE BASED ON INTERNET SEARCHES ARE DEALING WITH THIS SAME ISSUE. I OWN A 2005 HIGHLANDER WITH 105000 MILES AND THIS HAS NEVER HAPPENED. YOU WOULD THINK THAT A 2016 MODEL WITH ALL OF ITS SAFETY FEATURES AND ENHANCEMENTS WOULD BE A PLEASANT DRIVING EXPERIENCE? BUT, NOW THAT I OWNED THE CAR FOR ALMOST 8 MONTHS I AM SECOND GUESSING MYSELF WHETHER THIS WAS THE RIGHT PURCHASE. ONCE, AGAIN I URGE THE NHTSA TO LOOK INTO THIS AND TO ANYONE ELSE OUT THERE THAT IS EXPERIENCING THE SAME ISSUE, PLEASE SPEAK UP SO THAT BOTH TOYOTA AND THE NHTSA ADDRESS THIS PROBLEM AS SOON AS POSSIBLE. *TR
Service brakes, Jan 16, 2017
RECALL VEHICLE SOLD TO ME AS NEW CAR WIHOUT REMEDY. MANUFACTURER RECALL ISSUED NHTSA #16V775 RECALL #G03 SAFETY (NONCOMPLIANCE) RECALL G03 - REMEDY NOTICE, CERTAIN 2016 MODEL YEAR HIGHLANDER, BRAKE FLUID RESERVOIR SENSOR CONNECTOR
Electrical system, Engine, Dec 23, 2016
MY CAR ENGINE STARTED ON ITS OWN AFTER BEING TURNED OFF. I WENT SHOPPING AT WALMART AND PARKED MY 2016 TOYOTA HIGHLANDER XLE IN THE PARKING LOT. I PUT THE CAR IN PARK AND PUSHED THE ENGINE START/STOP BUTTON TO TURN OFF THE CAR. MY FAMILY AND I EXITED THE CAR AND I USED THE KEYLESS ENTRY PAD TO LOCK THE DOORS. WE SHOPPED FOR APPROXIMATELY 45 MIN. WHEN WE RETURNED TO THE CAR, I USED THE KEYLESS ENTRY PAD TO UNLOCK THE DOORS SO I COULD PUT OUR PURCHASES IN THE TRUNK. AS I GOT CLOSE TO THE VEHICLE I HEARD AN ENGINE RUNNING, BUT THOUGHT IT WAS THE CAR NEXT TO US. I BENT DOWN AND LISTENED UNDER THE FRONT END OF MY HIGHLANDER AND TO MY SURPRISE, I REALIZED MY CAR ENGINE WAS RUNNING. WHEN I OPENED THE DRIVER SIDE DOOR AND LOOKED AT THE DASHBOARD, I NOTICED A SMALL TRIANGULAR YELLOW CAUTION LIGHT WAS FLASHING BUT I DON'T REMEMBER WHAT THE MESSAGE SAID OTHER THAN CAUTION. IF MY CAR RANDOMLY STARTS ON ITS OWN WHILE ITS IN A GARAGE, IT COULD CAUSE TOXIC FUMES TO FILL MY GARAGE IF LEFT ON LONG ENOUGH, AND COULD CAUSE HARM OR DEATH TO SOMEONE WHO BREATHES IT IN. AFTER READING ABOUT THE BRAKE/HYDRAULIC RECALL ON SOME 2015-2016 HIGHLANDERS, COUPLED WITH THE RECENT ISSUE I HAD AT WALMART, I AM NERVOUS ABOUT DRIVING MY CAR. I WISH I HAD READ ABOUT THESE ISSUE BEFORE BUYING MY CAR 30 DAYS AGO. I THOUGHT I HAD DONE MY HOMEWORK AND READ SEVERAL WEBSITES BEFORE BUYING THE CAR, BUT I WILL READ RECALL REPORTS BEFORE BUYING A CAR FROM NOW ON.
Air bags, Oct 29, 2016, crash
I HAD AN ACCIDENT ON MY CAR GOING 50 TO 60 MPH I THE ROAD CURVED AND I DID NOT I WENT INTO THE TOP OF THE DITCH HIT FRONT END AND WENT AIRBORN 30 TO 50 FEET IN THE AIR OVER THE PERSONS DRIVWAY. I LANDED ON MY BACK BUMPER WHICH THEN PROPELLED ME BACK INTO THE AIR AND I FLIPPED END OVER END LANDED ON MY TIRES. NOT ONE OF THE AIRBAGS DEPLOYED IN THIS ACCIDENT. THE OFFICER AT THE SCENE WAS SHOCKED. I HIT MY HEAD ON THE STEERING WHEEL THE HEAD REST BROKE I HET IT SO HARD AND THE B PILLAR OF THE CAR. I WAS ON A HIGHWAY.