2017 Toyota Highlander
Problems, recalls and owner-reported issues
Power train is the leading concern among 267 owner complaints filed for this model year. This is the 9th highest complaint count among 25 Highlander model years with reports.
Of the 2017 reports, 18 involved a crash and 2 involved a fire. 26 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Electrical systemNov 27, 2018
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Campaign 18E107000 on NHTSA.gov
EquipmentAug 23, 2017
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Campaign 17V520000 on NHTSA.gov
Tires, temporary/emergency spare tireMay 2, 2017
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Campaign 17V295000 on NHTSA.gov
Representative owner complaints
267 reports, newest first.
Power train, Engine, Mar 12, 2021
MY TRANSMISSION ALL OF A SUDDEN IS HARD SHIFTING AND WHINES. TRANSMISSION FLUID IS FULL OF METAL SHAVING AND DARK FLUID NOTICED. NO WARNING OF ANY KIND. NOW BEING TOLD IT NEEDS A NEW TRANSMISSION 6K MILES JUST PAST FACTORY WARRANTY. I HAVE READ THAT NUMEROUS PEOPLE HAVE THIS ISSUE BUT NO RECALL HAS BEEN ISSUED.
Electrical system, Mar 10, 2021, fire
ON 3/8/21 I WAS DRIVING MY 2017 TOYOTA HIGHLAND APPROX. 13 MILES AWAY FROM MY HOME. I BEGAN TO SMELL SMOKE AS I WAS DRIVING AND THROUGH FURTHER INVESTIGATION I FOUND THE SMOKE TO BE COMING FROM THE CHARGING PORT AT THE BOTTOM OF THE MIDDLE ARM REST. THERE IS A FUNCTIONAL CAP ON THIS PORT TO KEEP DEBRIS FROM FALLING INTO IT. I DID NOT SEE ANY DEBRIS IN IT AT THE TIME OF THE INCIDENT. BUT WHILE CHECKING FOR THE SOURCE OF SMOKE I FELT HEAT COMING FROM THE PORT AND THEN IT MELTED TO THE FLOOR. ONCE THIS HAPPENED I PULLED OVER TURNED THE TRUCK OFF AND EXITED.
Power train, Mar 9, 2021
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT UPON MAKING A COMPLETE STOP, THE VEHICLE SHUT-OFF AS HE DEPRESSED THE ACCELERATOR PEDAL, WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE CONTACT HAD THE VEHICLE TOWED TO MOLLE TOYOTA (601 W 103RD ST, KANSAS CITY, MO 64114) WHERE THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.*JB CONSUMER STATED VEHICLE DID RESTART HOWEVER IT WOULDN'T GO INTO ANY GEAR FORWARD OR RESERVE.*JB
Structure, Other or unspecified, Mar 5, 2021
WHILE DRIVING DOWN THE ROAD GOING ABOUT 60 MPH, MY SUNROOF EXPLODED. NO CARS IN FRONT OF ME. NOTHING HIT ME. JUST A LOAD EXPLOSION. I PULLED OVER AND SAW THAT MY SUNROOF EXPLODED. IT WAS BULGING UPWARD, WITH A BIG HOLE IN IT.
Power train, Feb 27, 2021
IN MOTION BUT AT SLOW SPEEDS (<40MPH) COMPLETE LOSS OF POWER. ALL SYSTEMS FAILED, INCLUDING ENGINE, STEERING AND BRAKES. ERROR CODE P0087 INDICATE FUEL PROBLEM. FUEL PUMP? HAPPENED TWICE, ABOUT 40K MILES APART. ONCE IN CONSTRUCTION ZONE ON INTERSTATE AND ONCE ON VERY ISOLATED RURAL ROAD. THERE'S A WHOLE LOT MORE I COULD REPORT BUT IT'S A VERY LONG STORY. SEE UPLOADED INFORMATION.
Electrical system, Other or unspecified, Service brakes, Feb 2, 2021
I WAS OUT FOR HEADING HOME & MY VEHICLE WOULD NOT START. I HAD THE BRAKE PEDAL PRESSED & PUSHED THE START ENGINE BUTTON. THE VEHICLE JUST MADE A RAPID CLICKING NOISE. THERE WAS A "BRAKING POWER LOW/ STOP IN A SAFE PLACE" LIGHT ON THE DASHBOARD. HAVING BEEN THROUGH THIS BEFORE AFTER HAVING THE VEHICLE FOR 8 WKS I WAITED & TRIED TO GET THE BRAKE PEDAL TO THE UP POSITION. TRIED STARTING AGAIN;RESULTS THE SAME. CALLED THE LOCAL DEALERSHIP,WAS TOLD TO TOW IT IN FOR A DIAGNOTSTIC. AGAIN, I TRIED THE BRAKE PEDAL/ START SEQUENCE: NO LUCK. THE DASH MESSAGE CENTER LIGHT REAPPEARED IMMEDIATELY OVER-LAPPED BY "DEPRESS BRAKE PEDAL AND PUSH ENGINE SWITCH TO START"(BRAKE WAS DEPRESSED). TRIED ONE MORE TIME TO START RESULTS THE SAME. THEN THE "CHARGING SYSTEM MALFUNCTION/ STOP IN A SAFE PLACE/ SEE OWNER'S MANUAL" LIGHT APPEARED IN THE DASH. FINALLY STARTED 3 HOURS LATER: I DROVE HOME. WENT TO LOCAL DEALER THEY SAID IT WAS THE BATTERY. WENT TO MY REGULAR DEALERSHIP. ENROUTE, THE MESSAGE CENTER ON THE DASH FLASHED BRIGHT RED WITHOUT WORDS(@ 40MPH). MY REGULAR DEALERSHIP TESTED MY BATTERY, IT WAS FINE. THEY RAN DIAGNOSTIC; THEY SAID THE RESULT WAS A BAD COMPUTER THAT NEEDED TO BE REPLACED. WAS GIVEN A LOANER VEHICLE. 2 WKS LATER THEY CALLED AND SAID AFTER MORE TESTING IT IS THE BATTERY, NOT THE COMPUTER.
Service brakes, Feb 1, 2021
PURCHASED THE HIGHLANDER AUGUST 2017. SEPTEMBER 2017 (8 WEEKS LATER) WE RETURNED HOME FROM AN 35 MILE TRIP AND PARKED. I HAD TO GO BACK OUT ABOUT 30 MINUTES LATER. WHEN I TRIED TO START THE VEHICLE I COULD NOT GET THE VEHICLE TO START. RECEIVED A "BRAKE POWER LOW, STOP IN A SAFE PLACE" LIGHT. IT TOOK MY HUSBAND 15 MINUTES TO GET THE BRAKE TO RELEASE AND BE ABLE TO MANUALLY PULL IT TO THE UP POSITION SO WE COULD TRY TO START IT. THE DEALERSHIP WAS UNABLE TO RECREATE THIS INCIDENT.
Wheels, Service brakes, Engine, Jan 31, 2021
I HAD THIS CAR 2017 BRAND NEW, AFTER 10000 MILE, I HEARD SOME NOISES FOR MY FRONT WHEELS, I DID MY OIL AND MAINTANCE SERVICE OFTEN BY TOYOTA DEALERSHIP,I TOLD THEM ALL THE TIME ABOUT BRAKES AND FRONT WHEEL MAKE SOME NOISES, THEY ALWAYS EVERYTHINGS LOOKS FINE, AFTER 2 YRS I HAD ENGINE CHECK LIGHTS ON, I WENT TO TOYOTA DEALERSHIP, AND THEY SAYED IT S NOT COVERED I HAVE PAY MY OWN MONEY FOR FIXED, THEY SAYED ENGINE MISFIRE ON CYLINDER, FOR NEW CAR ONLY DRIVING 2YRS, IT S HAPPENED FEB/05/2019, AFTER 6 MONTHS THEY FOUND FRONT PASSENGER OUTER CV BOOT LEAKING AND I HAVE TO PAY MY OWN PACKET TOO, AND NOW I HAVE AGAIN PROBLEM , WHEN I AM DRIVING ON FREEWAY ABOUT 70 MGH I HEARD SOME NOISE ON MY CAR BACK SEATS DOWN, WHEN I LOOKED UNDER MY CAR THERE IS NO CRACK OR LEAKING, LOOKS EVERYTHING GOOD, I DONT KNOW WHERE IS NOICES COMMING FROM MY UNDER CAR, I JUST WENT TO MAINTENCE TODAY AGAIN TOYOTA DEALERSHIP THEY SAYED EVERYTHINGS NORMAL, I DONT KNOW NOW WHAT SHOULD I DO, I AM NOT REALLY HAPPY WITH MY NEW CAR AND WITH TOYOTA
Wheels, Service brakes, Fuel/propulsion system, Jan 31, 2021
I HAD MY CAR BRAND NEW, WHEN I START DRIVING MY FRONT TIRES BRAKES SOMETIMES MAKE NOISES ALSO WHEN I TURN AROUND I HEARD MY FRONT TIRES MAKE NOISE, I ALWAYS DO OIL AND MAINTANCE SERVICE BY TOYOTA DEALERSHIP, I TOLD THEM ALL THE TIME THEY SAYED CHECKED EVERYTHINGS NORMAL, THEY ALWAYS SAYED, AND ENGINE CHECK LIGHTS WAS ON WHEN I WAS DRIVING AFTER ONLY 2 YRS, THEY SAYED I HAVE PAY FEE FOR SERVICE ENGINE HAD SOMETHING GOING ON, IT DID NOT COVER IT, ALSO NOW WHEN I AM DRIVING ON FREEWAY ABOUT 70-80 MILES I HEARD SOME WIERD NOISE ON MY CAR BOTTOM AREA, I DID DOUBLE CHECK DOWN, IT DOES NOT AND BREAK LEAKING, I AM NOT REALLY HAPPY WITH MY, NOW ONLY 4 YRS, STILL HAS MORE NOISES COME OUT, ALSO I TOLD THE DEALER , THEY SAYED EVERYTHINGS NORMAL,
Power train, Jan 19, 2021
ON HIGHWAY TRAFFIC CAME TO A COMPLETE STOP WE SAT WITH FOOT ON BRAKE MAYBE 2-3 MINUTES WHEN I RELEASED BRAKES CAR WOULD NOT GO FOR A SECOND THEN STARTED GOING, NO NOISES THAT I RECALL. 2ND TIME AFTER I TURN AND START TO SPEED UP IT FEELS LIKE ITS SLIPPING OR REALLY SLUGGISH, THIS HAS NOW HAPPENED A FEW TIMES, IT SEEMS TO BE WHEN I FIRST DRIVE THE CAR IN THE MORNING. HAVE NOT NOTICED IT AS MUCH AFTER IT WARMS UP AND I DRIVE FOR A WHILE. I HAVE 44,000 MILES CURRENTLY AND DID BUY IT NEW.
Power train, Jan 19, 2021
THE TRANSMISSION FAILED WITHOUT ANY WARNING ON THE INTERSTATE HIGHWAY AT 33,000 MILES ON THE CAR PUTTING THE WHOLE FAMILY IN THE CAR AT RISK OF COLLISION. THERE WAS NO ACTION FROM TOYOTA EVEN AFTER KNOWING THAT THEIR TRANSMISSIONS HAVE ISSUES. THERE HAVE BEEN MANY CASES LIKE MINE WHERE THE TRANSMISSION FAILS WITHOUT WARNING.
Electrical system, Jan 19, 2021
AUTO STOP/START MALFUNCTION. IT WILL STOP THE ENGINE WHILE TURNING, AND WON'T START THE ENGINE WHILE RELEASE BREAK. IT HAPPENED OCCASIONALLY AT THE BEGINNING, NOW SEEMS GETTING WORSE. THE MECHANICS COULDN'T FIGURED OUT THE PROBLEM. I SEE THERE IS A RECALL IN 2020 MODEL, BUT MY 2017 HIGHLANDER HAS SAME ISSUE.
Other or unspecified, Jan 12, 2021
MY CAR IS <4 YEARS OLD WITH 38,000 MILES AND WHILE DRIVING ON THE HIGHWAY I GOT A LIGHT THAT SAID LOW VOLTAGE TO ABS SYSTEM AND THEN EVERY LIGHT ON THE DASHBOARD WENT OFF. I PULLED OVER AND TURNED THE ENGINE OFF AND IT WOULDN'T RESTART. AFTER 30 MINUTES THE ENGINE RESTARTED WITH A SCREECHING SOUND FROM THE HOOD AND THEN TURNED IT OFF AGAIN. I TOOK THE CAR TO THE DEALER AND WAS TOLD THE ALTERNATOR MALFUNCTIONED
Fuel/propulsion system, Jan 12, 2021, crash
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER.THE CONTACT STATED WHILE DRIVING 60 MPH,WHEN MULTIPLE WARNING LIGHTS BEGAN TO ILLUMINATE AND THE VEHICLE SEIZED.THE CONTACT WAS ABLE RESTART THE IGNITION AND DRIVE AWAY.THE VEHICLE WAS TAKEN TO LOCAL DEALER LIA TOYOTA OF ROCKLAND (618 NY-303, BLAUVELT, NY 10913:(845) 367-4219),WHERE IT WAS DIAGNOSED WITH NEEDING THE MAC SENSOR PLUG TO BE REPLACED.THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE.THE VEHICLE WAS TAKEN BACK TO LIA TOYOTA OF ROCKLAND AND WAS DIAGNOSED WITH NEEDING "UNKNOWN RECALL" TO BE COMPLETED. REPAIRS WERE COMPLETED.THE CONTACT STATED ON 2/27/2020, WHILE DRIVING 55 MPH,WHEN THE VEHICLE SEIZED.THE CONTACT ATTEMPTED TO GLIDE TO THE RIGHT SIDE OF THE ROAD WHEN ANOTHER VEHICLE REAR ENDED HIM.THE AIRBAGS DID NOT DEPLOY.THE CONTACT SUSTAINED INJURED ON HIS BACK COLUMN AND SEEK MEDICAL ATTENTION AT A NEAR HOSPITAL.A POLICE REPORT WAS FILED.THE VEHICLE WAS TAKEN RIVERA TOYOTA SERVICE & PARTS CENTER(255 KISCO AVE, MT KISCO, NY 10549:(866) 982-4310),WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN SENSOR TO BE REPLACED.THE VEHICLE WAS REPAIRED.THE CONTACT STATED WHEN ATTEMPTING TO PARK ON THE SIDE OF THE ROAD BUT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE AND HE DROVE OVER A LARGE BRANCH,WHICH DETACHED THE REAR BUMPER.THE AIRBAGS DID NOT DEPLOY.THE CONTACT STATED HE DID NOT HAVE ANY INJURIES OR SEEK MEDICAL ATTENTION. NO POLICE REPORT WAS FILED.THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN BACK RIVERA TOYOTA SERVICE & PARTS CENTER AND WAS INFORMED NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE),HOWEVER,THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER HAD MADE AWARE OF THE ISSUE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE.THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *RECALL RELATED.
Fuel system, Gasoline, Dec 30, 2020
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER AUTONATION TOYOTA LOCATED AT 18700 STUDEBAKER RD, CERRITOS, CA 90703 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Fuel/propulsion system, Nov 18, 2020
AT HIGHWAY SPEEDS OR ACCELERATING, A SLIGHT PAUSE OR LOSS OF POWER IS NOTICEABLE. IT SEEMS AS IF FUEL IS CUT OFF OR ENGINE DOES NOT HAVE MAXIMUM ENGINE POWER TO MAINTAIN SPEEDS FOR VERY SHORT PERIODS OF TIME.
Service brakes, Lane departure, Nov 13, 2020
VEHICLE WAS STATIONARY. I PRESSED THE BRAKE IN ORDER TO TURN ON THE VEHICLE SCREEN STARTED TO FLASH AND MAKING CLICKING NOISE. WARNING MESSAGES INCLUDE: CHECK AWD SYSTEM, LANE DEPARTURE ALERT MALFUNCTION VISIT YOUR DEALER AND BRAKING POWER LOW.
Fuel system, Gasoline, Nov 10, 2020
TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FRED ANDERSON TOYOTA OF CHARLESTON (2100 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 203-9032) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Service brakes, Nov 8, 2020
WHILE PRESSING ON BRAKE AND PUSHING POWER BUTTON TO TURN ON VEHICLE, A CLICKING NOISE SOUNDED AS IF THE BATTERY WAS MALFUNCTIONED. WHEN LOOKING AT THE SCREEN, IT ALERTED LOW BRAKING POWER. UNABLE TO TURN ON VEHICLE BECAUSE OF THIS. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED.
Other or unspecified, Oct 29, 2020
BLUETOOTH DISCONNECTING
Fuel/propulsion system, Sep 30, 2020
INTERMITTEN FUEL PUMP PROBLEM, CHECK ENGINE LIGHT APPEARS SUV STALLS AND WILL NOT START
Power train, Vehicle speed control, Sep 22, 2020
ON 3 SEPARATE OCCASIONS AT 30,000, 40,000 AND 42,000 MILES WHEN DRIVING AT INTERSTATE HIGHWAY SPEEDS (AROUND 70 MPH) WITH CRUISE CONTROL ENGAGED, THE VEHICLE HAS SUDDENLY WITHOUT WARNING SWITCHED TO A LOW POWER LIMP HOME MODE RESULTING IN RAPID DECELERATION IN THE MIDST OF HIGH SPEED HIGHWAY TRAFFIC. I BELIEVE THIS IS A VERY DANGEROUS SITUATION. MULTIPLE WARNINGS APPEARED ON THE DASH INCLUDING LOW POWER MODE, CHECK AWD SYSTEM, AND SEE YOUR DEALER. SHUTTING OFF THE VEHICLE AND RESTARTING IT ALLOWED THE VEHICLE TO BE DRIVEN NORMALLY AGAIN. AFTER ALL THREE INCIDENTS THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. ALL 3 TIMES THE COMPUTER HAD STORED CODES FOR RANDOM MULTIPLE MISFIRES ALONG WITH A FEW OTHERS. ALL THREE TIMES THE DEALER INDICATED THAT THE CODES DID NOT POINT TO A SPECIFIC FAULTY PART THAT THEY COULD REPLACE, SO THERE WAS NOTHING THEY COULD DO. AT MY INSISTENCE THAT SOMETHING BE DONE AFTER THE THIRD INCIDENT THE DEALER OPENED A CASE WITH THE TOYOTA TAS SYSTEM TO ASK FOR ASSISTANCE IN DIAGNOSES. THE ONLY RESULT OF THIS WAS TO SWITCH SOME OF THE COIL PACK POSITIONS TO SEE IF THE MISFIRES FOLLOWED THE COIL PACK. THE END RESULT IS THAT I HAVE TO DRIVE IT UNTIL IT FAILS AGAIN, PUTTING MYSELF AND OTHERS AT RISK. I ALSO OPENED A CASE WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER, THEY CONFIRMED THIS WAS ALL TOYOTA WOULD DO AT THIS POINT.
Steering, Suspension, Sep 16, 2020
HAVE TAKEN THIS VEHICLE MULTIPLES TIMES TO TOYOTA DEALERS LOOKING TO ADDRESS A FRONT SUSPENSION PROBLEM. IT FEELS LIKE THE STEERING WHEEL IS SHAKING A LITTLE BIT WHEN IS BEING DRIVEN AT SLOW SPEED OVER UNEVEN STREET PAVEMENT SURFACE (SMALL POTHOLES) IT FEELS SOMETHING IN THE SUSPENSION IS LOOSE AND IT WOBBLES FROM LEFT AND RIGHT. I ALWAYS FEEL IT ON THE STEERING WHEEL. THEY HAVEN'T BEEN ABLE TO DETERMINE WHAT IS THE REAL PROBLEM ARGUING THEY DON'T FEEL ANY WOBBLING ON THE VEHICLE
Electrical system, Aug 27, 2020
2017 WITH JUST UNDER 20K MILES. VEHICLE STALLED FROM STOP WHILE AT A A RED LIGHT. WOULD NOT RESTART. ONLY CLICKS FROM START BUTTON. MULTIPLE WARNING LIGHTS. HAD BEEN DRIVEN ON CITY STREETS 5 MILES OF 6 MILE COMMUTE. CAR ALSO REQUIRED JUMP START TWICE IN PAST WEEK. DEALER EVALUATION ONE DAY PRIOR TO STALL " BATTERY CHECKS OUT FINE". I'M AFRAID THERE'S SOMETHING MORE SERIOUS GOING ON.
Electrical system, Electronic stability control (ESC), Service brakes, Aug 2, 2020
1 WEEK AGO, 7-26-20, MY CAR STALLED SLIGHTLY AND THEN AN ENGINE ICON APPEARED. A MESSAGE APPEARED FOR ME TO VISIT MY DEALER. I TOOK IT TO THE TOYOTA DEALER. THE LIGHT WENT OFF AS I ARRIVED THERE. I HAD TO PAY FOR A DIAGNOSTIC CHECK AND THEY COULDN'T FIND ANYTHING WRONG. I WAS TOLD TO MAKE SURE I WAS USING A GOOD GRADE OF GAS. LATER IN THE WEEK I GOT GAS AT A SHELL STATION. THE CAR WOULDN'T CRANK AT THE PUMP. IT KEPT TRYING TO TURN OVER. I GOT A MESSAGE TO DEPRESS THE BRAKE AND PUSH IGNITION. THEN IT SAID LOW BRAKE PRESSURE. I SAT THERE A FEW MINUTES AND TRIED AGAIN. I FINALLY GOT IT TO STAY ON. THE NEXT DAY I DROVE AROUND FINE FOR A WHILE WITH NO PROBLEM. THEN I TRIED TO GO BACK OUT AND IT WOULDN'T CRANK. IT WAS FULL OF GOOD GAS. THE ENGINE ICON CAME BACK ON. THEN THE MESSAGE ABOUT BEING HARDER TO STEER CAME UP. IT KEPT SAYING DEPRESS THE BRAKE AND PUSH IGNITION. I TRIED A FEW MORE TIMES AND GOT THE MESSAGE ABOUT PROBLEMS WITH THE SMART KEY SYSTEM. I CHECKED THE RECALLS FOR 2017 HIGHLANDERS AND NOTICED THERE ELECTRICAL PROBLEMS. I BOUGHT THIS CAR USED IN MARCH 2020.