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2019 Toyota Highlander

Problems, recalls and owner-reported issues

Power train is the leading concern among 483 owner complaints filed for this model year. This is the 2nd highest complaint count among 25 Highlander model years with reports.

Complaints by model year
  19. 483

Of the 2019 reports, 22 involved a crash and 1 involved a fire. 18 people were injured.

Primary concernPower train196 reports · 41% of complaints
Owner complaints483Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Power train196
  2. Fuel/propulsion system86
  3. Other or unspecified79
  4. Engine69
  5. Electrical system56
  6. Fuel system21
  7. Service brakes20
  8. Gasoline19

Recalls and investigations

  1. Fuel system, gasoline, delivery, fuel pumpNov 4, 2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

    Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

    Campaign 20V682000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, fuel pumpJan 13, 2020

    Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

    Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

    Campaign 20V012000 on NHTSA.gov

  3. Equipment, other, labelsMar 27, 2019

    Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

    GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

    Campaign 19V244000 on NHTSA.gov

Representative owner complaints: fuel system

21 reports, newest first. Show all

  1. Fuel system, Other, May 19, 2023

    2019 Toyota Highlander- Consumer is asking for any help that can be offered in reference to recalls. Legal Notice-Class Action Settlement, recall notice, online recall search documents, invoice for repair, mechanic repair contract, pictures of accident, accident report, and collision summary supplement of record attached.

  2. Fuel system, Gasoline, Sep 29, 2022

    The contact owns a 2019 Toyota Highlander. The contact stated while driving 60 MPH, the check engine warning light illuminated and the vehicle lost motive power and stalled. The vehicle was jumpstarted and operated as designed. The contact stated that on another occasion, after refueling the vehicle and driving, the vehicle jerked, lost motive power, and stalled without warning. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.

  3. Fuel system, Diesel, Aug 13, 2021

    2019 TOYOTA HIGHLANDER. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO SAFETY RECALL. THE CONSUMER REQUESTED TO BE REMOVED FROM THE RECALL LIST AS THE VEHICLE HAS BEEN REPAIRED.

  4. Fuel system, Gasoline, Feb 4, 2021

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KOONS WESTMINSTER TOYOTA (375 BALTIMORE BLVD, WESTMINSTER, MD 21157, (410) 876-6400) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER AND DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*JB

  5. Fuel system, Gasoline, Dec 3, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF BROOKFIELD (20655 W CAPITOL DR, BROOKFIELD, WI 53045) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  6. Fuel system, Gasoline, Jul 27, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE LOCATED AT 5995 ALAMEDA BLVD NE, ALBUQUERQUE, NM 87113, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  7. Fuel system, Gasoline, Jul 2, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS WERE AVAILABLE. *BF CONSUMER STATED FUEL PUMP WAS REPLACED BUT THE JARRING OF THE VEHICLE HAPPENED 2 MORE TIMES.*JB

  8. Fuel system, Gasoline, Jun 26, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NORTHSHORE TOYOTA (68500 HWY 190 SERVICE RD, COVINGTON, LA 70433, (985) 261-2052), AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  9. Fuel system, Gasoline, Jun 24, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED FOR APPROXIMATELY 5 MINUTES BEFORE RESTARTING THE VEHICLE. THE CONTACT STATED THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO SUNNY KING TOYOTA (2570 US-78 E, ANNISTON, AL 36207; (256) 835-0800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  10. Fuel system, Gasoline, Jun 23, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  11. Fuel system, Gasoline, Electrical system, Jun 16, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. TOYOTA OF CULVER CITY LOCATED AT 9077 WASHINGTON BLVD, CULVER CITY CA, 90232, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

  12. Fuel system, Gasoline, Jun 10, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GREEN TOYOTA LOCATED AT 3901 WABASH AVE, SPRINGFIELD, IL 62711, (217) 698-3100, AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  13. Fuel system, Gasoline, Equipment, Jun 1, 2020

    TOYOTA HAS FAILED TO REMEDY THIS RECALL FOR MY VEHICLE. *TR

  14. Fuel system, Gasoline, May 28, 2020

    TL* THE CONTACT OWNS A TOYOTA 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO DON JACOBS TOYOTA (5727 S 27TH ST, MILWAUKEE, WI 53221; (414) 635-6967) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  15. Fuel system, Gasoline, May 28, 2020

    TL* THE CONTACT LEASED A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE HARR TOYOTA DEALER, LOCATED AT 100 GOLD STAR BLVD, WORCESTER, MA (508 471-2530) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  16. Fuel system, Gasoline, May 21, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO ED MORSE DELRAY TOYOTA (2800 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561)770-3157) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  17. Fuel system, Gasoline, May 14, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOYOTA OF CLEVELAND (3560 VILLAGE N BLVD, MCDONALD, TN 37353, (423) 339-1138) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  18. Fuel system, Gasoline, May 6, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. TOYOTA OF MELBOURNE (24 N HARBOR CITY BLVD, MELBOURNE, FL 32935, (321) 254-8888) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. *BF*JB

  19. Fuel system, Gasoline, Apr 11, 2020

    I BOUGHT THIS TOYOTA HIGHLANDER XLE AWD A MONTH AGO AND WAS NEVER TOLD THERE WAS A RECALL OUTSTANDING. I AM TOLD THERE IS NO FIX AFTER 4 MONTHS AND THEY DON'T KNOW WHEN THERE WILL BE ONE. THIS CAR CAN STOP SUDDENLY AT HIGH SPEED AND IS NOW A DEATH TRAP FOR ME. THIS IS UNACCEPTABLE AND VERY DANGEROUS. WHAT IS BEING DONE ABOUT THIS???? *TR

  20. Fuel system, Gasoline, Feb 25, 2020

    TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). WHILE HIS WIFE WAS DRIVING 40-45 MPH THE VEHICLE STALED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST COAST TOYOTA (3399 E WILLOW ST, LONG BEACH, CA 90806 (562) 304-9422) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  21. Fuel system, Gasoline, Fuel/propulsion system, Sep 11, 2019

    2019 HIGHLANDER XLE JERKS AND STALLS, THEN LOSES POWER. THIS OCCURED ON A NEWLY PURCHASED VEHICLE THAT HAS APPROXIMATELY 13K MILES ON IT, IN STOP AND GO TRAFFIC ON A SUB-URBAN STREET. NO CHECK ENGINE LIGHT OR OTHER ALERT CAME ON, PROVIDING NO INDICATION TO THE DRIVER OF THE ISSUE. WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALERSHIP. THEY SAID IT WAS A FUEL PRESSURE ISSUE, AND ARE REPLACING THE FUEL PUMP - A PART THAT USUALLY LASTS MORE THAN 200,000 MILES. I HAVE NO IDEA WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE, AND IF THOSE FUNCTIONS ARE BOTH PERFORMED BY THE FUEL PUMP. THE DEALER DID NOT SEEM TO BE AWARE OF THE ISSUE, AND THERE ARE NO RELATED RECALLS FOR THIS ISSUE. THEY DID FIND ONE OTHER INSTANCE OF THIS OCCURRING WHEN THEY RESEARCHED IT. I'D LIKE TO KNOW FOR CERTAIN WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE. THIS PRESENTED A VERY DANGEROUS SITUATION, AND I WAS LUCKY TO BE ABLE TO GET OFF THE ROAD.