2021 Toyota Highlander
Problems, recalls and owner-reported issues
Power train is the leading concern among 520 owner complaints filed for this model year. This is the highest complaint count among 25 Highlander model years with reports.
Of the 2021 reports, 16 involved a crash and 4 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Seats, mid/rear assembly, reclinerMar 5, 2026
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Campaign 26V128000 on NHTSA.gov
TiresJun 18, 2024
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
Campaign 24V452000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 20, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
An air bag that does not deploy during a crash increases the risk of injury.
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Campaign 23V865000 on NHTSA.gov
Structure, body, bumpersOct 26, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Campaign 23V720000 on NHTSA.gov
Representative owner complaints: power train
222 reports, newest first. Show all
Power train, Feb 6, 2026
I had the 60,000 mile service on February 2,2026 and after the service was completed I left the dealership and got on the freeway to go home. I heard a whining noise and immediately turned around and took it back to the dealer. I took the mechanic who worked on my car for a drive and he was able to hear the winding noise and we returned to the dealership. It took the mechanic three hours to come to the conclusion that I needed a new transmission. They still have my car and I have not heard anything about coverage or when it will be done.
Power train, Engine, Jan 31, 2026
whinning noise during acceleration on the road and gear shift problems
Power train, Vehicle speed control, Engine, Jan 26, 2026
- The vehicle has been experiencing shifting issues (its an automatic vehicle) when driving in all instances and at all speeds that has progressively gotten worse over the past 4-8 weeks. - As it seems to be a transmission issue (and a known one pending litigation) the safety issue is if the transmission fails during operation of the car. - It was brought to a dealership to be inspected after it was initially felt as more of a vibration than the more harsh shifting/engine sounds and issues that it is currently experiencing. The dealership thought it to be the front hub assembly/bearing that was the issue. I had the front driver side replaced and the issue still remains and has continued to worsen. It has not been inspected by the manufacturer, police, or insurance representative. - There have been no warning lamps or messages at all. - Through research it appears this is a known issue with ongoing litigation (2 class action lawsuits currently in litigation related to UA80F transmissions of which it appears that our VIN is in the affected group).
Power train, Jan 26, 2026
Transmission has failed, making high pitched whining noise while accelerating. Will need full replacement the car only has 66k miles on it - just out of warranty
Power train, Jan 25, 2026
Just after the 60,000 mile warranty, the car started making a whining noise when pushing the accelerator. This is part of the well known transmission problem. Transmission will need to be replaced.
Power train, Jan 25, 2026
Technical Service bulletin was issued for my 2021 Highlander car in February of 2021 for a well documented transmission issue (whine and grind noise). We are now put in a position that requires us to replace the transmission at a substantial cost. This expense is budget crushing and any assistance in getting Toyota to assist with the expense would be greatly appreciated.
Power train, Jan 24, 2026
I started hearing a winning noise that got louder with speed, this month I took it to the dealership in Austin, TX and they said it needed a new transmission. It only has 67,219 miles. My 2008 was sold at 219k miles with no problems. I see online there has been problems with this type of transmission for many years. They are replacing it with the very same transmission....
Power train, Vehicle speed control, Jan 22, 2026
The contact owns a 2021 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally and failed to accelerate as intended while depressing the accelerator pedal. The contact pulled to the side of the road. The vehicle failed, then failed to respond while in drive or reverse. No warning light was illuminated. The contact called for Roadside Assistance and had the vehicle towed to a safe location. The vehicle was then towed to an independent mechanic, who diagnosed the vehicle and informed the contact that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was unknown.
Power train, Jan 12, 2026
Transmission started to make a whining noise. After a month the sound increased in loudness and took to dealer to check. Came back with needing transmission replaced due to bad bearing. Was replaced with aftermarket warrenty protection.
Power train, Jan 10, 2026
In May 2021 I purchased my Highlander XLE with 5 miles on the odometer. In Feb 2021 dealerships were notified of Toyota Technical Service Bulletin (T-SB-0008-21) dated Feb 2021 was a problem. I have never been notified of the TSB for transmission whine/grinding noise. At approximately 75,000 miles (out-of-warranty) and regular servicing, my vehicle developed a noticeable whine from the transmission. Now at 102,000 miles I am stuck with a transmission replacement ($7500-$9000) looming at sometime in the future. Very disappointed. I have been reprimanded by grandkids that "You drive like a Grandpa" so, I am not hard on my vehicles. My 1993 Chevy S10 had over 388.000 miles when sold. it was solid!. I think Toyota should be forced to do the right thing and cover any cost of replacement and temporary rental. Seems replacements are back ordered for months!
Power train, Jan 2, 2026
I bought my 2021 Toyota Highlander on 11/17/2025 and approximately one month later, I heard a whining noise when the car accelerates past 25 mph. The whining noise gets progressively louder the more the car accelerates. In addition, when driving over a bump or hump, there is a grinding/creaking noise that occurs. I took my car into the Toyota dealership on 12/29/2025 and the service technicians were able to replicate my issues. They even stated that the issue is caused by a bearing failure inside the transmission. I also purchased an extended warranty but unfortunately the inspector sent by the warranty company wants me to get a transmission fluid exchange because they think that will solve the issue. The entire transmission needs to be replaced.
Power train, Dec 30, 2025
The contact owns a 2021 Toyota Highlander. The contact stated that while driving at various speeds and depressing the accelerator pedal, the contact heard an abnormal whining sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic, where the contact was informed that it was a known failure. The vehicle was then taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to work with the dealer to have the transmission repaired. The failure mileage was 66,000.
Power train, Engine, Dec 29, 2025
I have a faulty transmission that is now widely known. 2021 Highlander with the UA80 transmission. Out of warranty and Toyota wants to provide no help even know this is an ongoing issue with so many owners
Power train, Dec 15, 2025
The transmission has developed a transmission whining noise which Toyota has released a TSB 0008-21. My vehicle has 104,000 miles and is now out of warranty. If this is a known defect on many Toyota vehicle models a transmission replacement should be free if no longer in warranty.
Power train, Engine, Nov 20, 2025
Almost caused high speed accident merging onto toll road! The vehicle is experiencing a severe transmission slippage, shudder, and grinding noise, consistent with TSB-0008-21 (UA80 transmission failure). This defect causes hesitant acceleration and erratic shifting, creating a safety hazard when merging onto highways or crossing intersections. I am concerned the transmission will fail completely while driving, resulting in a sudden loss of motive power and increasing the risk of a crash. Toyota has covered this exact safety defect in 2017–2019 models (CSP ZJC) but has failed to recall the 2021 models despite identical symptoms. First reared it's head as slipping when putting vehicle in reverse, 25k ago. Was told by Toyota Certified mechanics it was an operator error. Morphed into larger issue.
Power train, Nov 19, 2025
To whom it may concern I hope I've chosen the proper avenue for my problem. I purchased and new 2021 Toyota Highlander. I chose Toyota for it reputation of high standards of dependability. However I took the vehicle in at 20,611 miles (9/22/2021) into the dealership for multiple transmission issues. When passing it would kick down into a lower gear and race the motor. There was also chunky shifting and a small whining noise. (service Ref #XXX). The service manager only wrote down the first symptom. Upon doing a computer diagnostic without driving the vehicle the service manager told me to just drive it more that it probably needed more breaking in. The downshifting and chunky shifting did go away for the most part, but the whining persistently got worse. Finally at 115,000 miles it got much worse and I took it back to the dealership. They informed me that the transmission needed replaced at over $9,000. I reached out to Toyota upon finding out there was a in company TSB alert for this very symptom (Case #XXX). Toyota informed me there was nothing they were willing to do since it was out of warranty even though I reported the problem with no resolution when it was in warranty. My wife and I are in our [XXX] and don't have cash like that. we don't feel we should be responsible for the repair, especially when the issue was report properly before the warranty expired. How can you help? Thank you for your attention. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Nov 17, 2025
I brought my 2021 Highlander L in for some regular maintenance and reported that within the last 2 weeks I have been hearing a whining sound when the vehicle is decelerating. I was informed at the end of the day that the transmission is bad and needs to be replaced. My vehicle is just outside of warranty (69k miles). I have always ensured my Highlander got an oil change on time, had all recommended maintenance done at that appropriate time/milage, and brought it in for safety recalls promptly. This vehicle has never been in an accident, and while I have owned it (and according to Carfax when I purchased it) I have always brought it to a Toyota dealership for any and all work. There have never been any warning messages, and even though my vehicle has been into Toyota regularly for oil changes and regular maintenance, I was never notified of any other issues. I also use this vehicle at least once a year for road trips (over 200 miles) and before every trip bring it in to have it checked. I'm being told it'll be about $10K to fix. Based on my research I have discovered this is a problem MANY people with a 2021 Highlander are having, also a class action lawsuit was filed due to transmission issues but only covered Highlanders up to 2020. This seems to be the same issues those vehicles had but I'm being told it's not covered or a recall.
Power train, Nov 15, 2025
Whining sound upon acceleration. Occasional hesitation when shifting gears or rough shifting when going from complete stop to accelerating. Dealership says need new transmission. Warranty company test drove and agreed with dealership findings. 60,000 miles .
Steering, Power train, Service brakes, Nov 10, 2025, crash
Vehicle had a very loud high pitch whining noise the rapid accelerated I was braking and brakes were not working vehicle screen was flashing Vehicle Malfunction. yes vehicle is available. I could not stop the vehicle I struck three signs and a lady fell down as i was approaching the the building very fast, hit a wrought iron black fence and it fell on a park vehicle and then i hit a park vehicle and it stop i threw it in park. i am not sure. Insurance company After the vehicle accelerated there was a message saying VEHICLE MALFUNCTION, not before the accident.
Power train, Nov 7, 2025
Automatic transmission making humming noise while driving, can potentially fail without warning and leading to loss of power and potential crash.
Power train, Oct 27, 2025
Transmission is making a loud whine when accelerating. Dealer says the transmission cannot be repaired and must be replaced
Power train, Oct 27, 2025
Transmission is making a loud whine when accelerating. Dealer says the transmission cannot be repaired and must be replaced
Power train, Oct 16, 2025
2021 Highlander XLE started making a whining noise when accelerating. Noise stops when you let off the gas. Took it to Toyota who said the transmission needed to be replaced. Although everywhere you look this is apparently a known problem, Toyota has yet to cover it or recall the part making the owners have to pay 9k to replace a transmission.
Power train, Oct 14, 2025
Slipping and Whining transmission while driving in the Ozark mountains on [xxx]. I didn't feel I had full control of the vehicle. No warnings of any kind. Took the vehicle to Saint Charles Toyota service department on 10/2/25 where a bad transmission diagnosis was confirmed. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Oct 8, 2025
There is a known transmission issue with some 2021 Toyota Highlanders, Avalons, and Camrys. Toyota Bulletin T-SB-008-21 from February of 2021 states 'Some 2021 model year Avalon, Highlander, and Camry vehicles equipped with UA80E or UA80F transmissions may exhibit a whine or grind noise from the transmission. This condition may be caused by an issue with the front carrier assembly pinion shafts'. I have a 2021 Highlander with 127,000 miles that started to show this whine noise. Local transmission shop confirms that a new transmission is needed. I am taking it to a local Toyota Dealer next week to confirm. I started a case online with Toyota USA, and since I'm over Warranty, they started that will not assist with reimbursement. My complaint is how came a recall was not done on this? Why did Toyota do nothing and now many of their customers with these vehicles face costly repairs ($7,000 - $12,000)? Toyota should at least reimburse their customers for some of the cost of the repair needed for this, even if out of warranty.