2024 Toyota Highlander

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 42 owner complaints filed for this model year. This is the 24th highest complaint count among 25 Highlander model years with reports.

Complaints by model year
  1. 42

Of the 2024 reports, 4 involved a crash. 5 people were injured.

Primary concernService brakes8 reports · 19% of complaints
Owner complaints42Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Other or unspecified13
  2. Service brakes8
  3. Fuel/propulsion system7
  4. Electrical system6
  5. Engine5
  6. Structure4
  7. Power train3
  8. Back over prevention1

Recalls and investigations

  1. Seats, mid/rear assembly, reclinerMar 5, 2026

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

    A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

    Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

    Campaign 26V128000 on NHTSA.gov

  2. Seat belts, rear/other, anchorageDec 17, 2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

    A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.

    Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

    Campaign 25V872000 on NHTSA.gov

  3. Back over prevention, display functionOct 30, 2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

    Campaign 25V744000 on NHTSA.gov

  4. Electrical system, instrument cluster/panelSep 11, 2025

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

    An instrument panel display that does not show critical information can increase the risk of a crash or injury.

    Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

    Campaign 25V595000 on NHTSA.gov

  5. Equipment, other, labelsJul 23, 2024

    Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

    GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

    Campaign 24V548000 on NHTSA.gov

  6. TiresJun 18, 2024

    Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

    SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

    Campaign 24V452000 on NHTSA.gov

  7. TiresJun 6, 2024

    Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

    Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

    GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

    Campaign 24V419000 on NHTSA.gov

Representative owner complaints: structure

4 reports, newest first. Show all

  1. Electrical system, Structure, Jun 8, 2026

    The trunk will not close using any of the buttons. This is an on going issue on so many newer highlanders.

  2. Structure, Apr 28, 2026

    The contact owns a 2024 Toyota Highlander. The contact stated that there was a leak coming from the roof rack of the vehicle. The contact stated that previous model years since 2021 had experienced similar failures, which caused damage to the SRS air bag module. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 155,590.

  3. Suspension, Structure, Oct 19, 2025

    UNKNOWN - 2024 Toyota Highlander makes a drumming or hooting sound when driving over normal to slightly rough roads. It is not related to expansion joints in the road. 1st dealer said it was a rt. wheel bearing, changed it and it did not work. He then said it was in all Toyota's with 20" wheels. I paid to change tires and wheel to no avail. 2nd dealer said it was normal even though mechanic heard the noise. His supervisor said it was fine and they would do nothing to try to isolate the noise. Noise is very obvious.

  4. Structure, Aug 26, 2025

    My driver side rear door handle comes off when I open the door. I am having the dealership look into this on 8/28/2025.