2001 Toyota Tacoma
Problems, recalls and owner-reported issues
Structure is the leading concern among 401 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Tacoma model years with reports.
Of the 2001 reports, 41 involved a crash and 4 involved a fire. 36 people were injured and 7 people died.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireNov 23, 2012
Toyota is recalling certain model year 2001 through 2004 Tacoma light trucks manufactured from August 28, 2000, through August 27, 2004, and originally sold, or currently registered, in the following cold climate states with high road salt usage: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. The spare tire in the subject vehicles is located underneath the rear of the vehicle and held by a spare tire carrier. A lift plate on the carrier is used to help raise, lower and retain the tire. During its manufacture, the lift plate may not have been sufficiently coated with anti-corrosion materials. If the plate is insufficiently coated and the vehicle is operated in cold climate regions where road salts are frequently used, road spray can reach the carrier assembly and corrode the lift plate.
Corrosion of the plate could cause it to break, which could result in detachment of the spare tire from the vehicle. Detachment of the spare tire could result in a road hazard which may increase the risk of a vehicle crash.
Toyota will notify owners, dealers will inspect the vehicle and replace the spare tire carrier lift plate as necessary, free of charge. The recall began in February 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Campaign 12V542000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Suspension, front, control arm, lower ball jointMay 17, 2005
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.
THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON JULY 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 05V225000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 19, 2003
ON CERTAIN PICKUP TRUCKS, DURING SIDE IMPACT NCAP TEST (I.E. LINCAP TEST), A FLANGE AT THE REAR END OF THE DOUBLE CAB BODY DEFORMED AND INTERFERED WITH THE FUEL INLET HOSE THAT CONNECTS THE FUEL FILLER PIPE AND FUEL TANK, RESULTING IN DAMAGE TO THE FUEL INLET HOSE.
THIS DAMAGE COULD RESULT IN FUEL LEAKAGE, WHICH COULD RESULT IN A FIRE IF IN THE PRESENCE OF AN IGNITION SOURCE.
DEALERS WILL INSTALL A FUEL HOSE PROTECTOR ON THE BODY FLANGE. OWNER NOTIFICATION BEGAN JUNE 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 03V189000 on NHTSA.gov
Tires, sidewallJun 7, 2001
VEHICLE DESCRIPTION: 4X2 TRUCKS EQUIPPED WITH TU4 WHITE LETTER TIRE UPGRADE OPTION AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA. TIRE DAMAGE MAY HAVE OCCURRED DUE TO IMPROPER INSTALLATION, WHICH COULD CAUSE THE TIRE TO DEFLATE OR A BULGE APPEARING IN THE SIDEWALL OF THE TIRE.
AN IMPROPERLY INFLATED TIRE COULD RESULT IN VEHICLE HANDLING PROBLEMS OR A BLOW OUT OF AN IMPROPERLY INSTALLED TIRE.
DEALERS WILL CHECK ALL FOUR TIRES, REBALANCE AND, IF NECESSARY, REPLACE ANY DAMAGED TIRE. OWNER NOTIFICATION BEGAN JULY 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 01V186000 on NHTSA.gov
Representative owner complaints
401 reports, newest first.
Structure, Mar 17, 2015
I BOUGHT THIS TRUCK IN JUNE 2014 FROM A PRIVATE DEALERSHIP IN VIRGINIA, THEN MOVED FROM MARYLAND TO SEATTLE. I HAD IT INSPECTED IN MARYLAND, IT PASSED, BUT I DISCOVERED THAT THE FRAME WAS RUSTED COMPLETELY THROUGH- THE LEAF SPRINGS ARE NOT EVEN ATTACHED, MAKING IT UNSAFE TO DRIVE. I CONTACTED TOYOTA, AND THE PREVIOUS OWNER HAD THE RUST TREATMENT APPLIED IN 2011, BUT THE EXTENDED WARRANTY EXPIRED IN 2013, SO THEY ARE REFUSING TO HELP. I HAVE ONLY HAD THIS TRUCK 9 MONTHS AND IT IS BASICALLY WORTHLESS AND DANGEROUS. *TR
Suspension, Mar 9, 2015
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE DRIVING AT VARIOUS SPEEDS, A SQUEAKING SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT DRIVER SIDE BALL JOINT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Air bags, Feb 4, 2015, crash
2001 TOYOTA TACOMA AIRBAG DID NOT DEPLOY IN TWO SEPARATE ACCIDENTS. *MW THE FIRST ACCIDENT OCCURRED ON JUNE 9, 2004. THE SECOND ACCIDENT OCCURRED MAY 7, 2013. THE FIRST TIME, THE CONSUMER WAS REAR ENDED. THE SECOND TIME, THE CONSUMER WAS HIT, BY ANOTHER MOTORIST WHO RAN A LIGHT. *JB
Structure, Feb 3, 2015
TL*THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THE SUB FRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SUB FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,321.
Structure, Jan 27, 2015
I TOOK MY TOYOTA TACOMA PICK UP TO SIGNATURE TOYOTA IN BENTON HARBOR, MICHIGAN FOR A FRAME RECALL AND THE DEALER INFORMED ME THAT IT WAS NOT RECALLED AND I HAD LETTER IN HAND THAT SAID IT WAS. NOW IN DECEMBER 14, 2014 I TOOK IT BACK TO THE SAME DEALER FOR THE SPARE TIRE RECALL AND THEY SAID THAT IT COULD NOT BE FIXED BECAUSE I DID NOT HAVE THE FRAME RECALL FIXED AND I TOLD THEM THAT I HAD IT IN THERE AND THEY TOLD ME IT WAS NOT PART OF THE RECALL. AND THEY WOULD NOT FIX IT AND TOYOTA WILL NOT FIX IT EARTHIER. THEY ARE TELLING ME THAT THE TRUCK IS NOT SAFE TO DRIVE. I TOOK THE TRUCK TO JORDEN TOYOTA FOR A SECOND OPINION. I THOUGHT THAT SIGNATURE WAS TELLING ME THE TRUTH WHEN IN FACT THEY WEREN'T. *TR
Structure, Jan 21, 2015
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR FRAME BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Air bags, Jan 9, 2015, crash
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 50 MPH, A DEER JUMPED INTO THE ROAD AND CAUSED A CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 3/26/15*CN UPDATED 03/30/15*LJ UPDATED 10/30/15 *JS
Structure, Jan 7, 2015
RECENTLY, I BROUGHT MY 2001 TOYOTA TACOMA INTO THE DEALER IN HYANNIS, MA TO ADDRESS A RECALL OF THE SPARE TIRE CARRIER. THERE WAS A PRIOR RECALL/EXTENDED WARRANTY ON THE FRAME AND I ASKED THEM TO LOOK AT THAT AS WELL. I BOUGHT THE VEHICLE IN 2013 FROM THE PREVIOUS OWNER, WHO ADVISED ME THAT HE HAD BROUGHT THE TRUCK INTO THE ORLEANS TOYOTA DEALERSHIP(IN ORLEANS, MA), DURING THE PREVIOUS RECALL/EXTENDED SERVICE PERIOD - IN MAY 2011 - WHEN HE HAD RECEIVED NOTICES, AND THAT HE WAS ADVISED THE FRAME WAS SOLID AND DID NOT HAVE A PROBLEM. ACCORDING TO TOYOTA'S RECORDS, ORLEANS TOYOTA DOCUMENTED THAT THE FRAME WAS CHECKED OUT AND PASSED THEIR INSPECTION. NOW, ACCORDING TO [XXX]. AT TOYOTA NATIONAL CUSTOMER RELATIONS DEPT., THE RECALL/EXTENDED SERVICE WARRANTY PROGRAM ON THE FRAME THEN EXPIRED LATER, IN SEPT., 2011. NOW, HERE IS THE CATCH-22 THAT I AM CONFRONTED WITH ?? I HAVE BEEN ADVISED BY . [XXX] AND OTHERS, THAT AT THE TIME OF THE INSPECTION, IN MAY 2011, IF THE ORLEANS TOYOTA SERVICE DEPT. HAD PROVIDED A RUST PREVENTATIVE COATING TO THE FRAME, THEN THIS VEHICLE WOULD HAVE HAD AN EXTENDED WARRANTY OF 15 YEARS ON IT. AGAIN, THE PREVIOUS OWNER BROUGHT THE VEHICLE IN AS INSTRUCTED WHEN HE HAD RECEIVED NOTIFICATION OF POTENTIAL PROBLEMS. THE PREVIOUS OWNER DOES NOT KNOW WHY HE WAS NOT OFFERED THE RUST PREVENTION COATING BACK IN 2011, AND WAS CONTENT THAT THE FRAME WAS SOLID, BECAUSE HE HAD BROUGHT IT IN TO ORLEANS TOYOTA, AND THEY HAD INSPECTED IT. I UNDERSTAND THE NHTSA CURRENTLY HAS 134 OPEN COMPLAINTS JUST ON THIS YEAR 2001 TACOMAS WITH THIS PROBLEM. I FEEL STRONGLY THAT TOYOTA SHOULD RECONSIDER AND FIX THE PROBLEM, SINCE FOR WHATEVER REASON, IT WAS TOYOTA 'S ERROR IN NOT APPLYING THE RUST PREVENTION COATING BACK IN 2011. FOR TOYOTA NOW TO NOT STAND BEHIND THE VEHICLE BASED ON THEIR ERROR IS A POOR, AND DANGEROUS ACTION ON THEIR PART. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Dec 2, 2014
THERE IS A RECALL FOR THE UNDER NEATH TIRE RACK TO BE FIXED. IT APPARENTLY HAS RUSTED AWAY. I HAVE CASE 1411181385 WITH TOYOTA. THEY ARE UNABLE TO FIX THE TIRE RACK BECAUSE THE REST OF THE FRAME IS RUSTED AWAY AS WELL. *JS
Structure, Dec 2, 2014
THE FRAME OF THE TRUCK IS RUSTED AWAY. THERE IS A RE-CALL FOR REPAIRING THE TIRE MOUNT UNDER THE TRUCK. TOYOTA STATES THEY CAN NOT FIX BECAUSE OF THE RUST. MY CASE WITH THEM IS 1411181384. THE BODY AND MOTOR ARE EXCELLENT. *JS
Structure, Nov 13, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR AN INSPECTION, THE MECHANIC NOTICED THAT THE ENTIRE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Structure, Nov 12, 2014
BROUGHT VEHICLE TO DEALER FOR RECALL NOTICE ON SPARE TIRE MOUNT. LATER THAT DAY, DEALER CALLED AND SAID THEY COULD NOT PUT VEHICLE ON LIFT TO CHECK THE MOUNT, AS FRAME WAS SO RUSTED THEY FEARED IT WOULD BREAK. I WAS INFORMED AT THIS TIME THAT THERE HAD BEEN AN EARLIER RECALL REGARDING THIS ISSUE, BUT THAT IT HAD BEEN DISCONTINUED. I TOLD THE DEALER I NEVER RECEIVED A RECALL FOR FRAME CORROSION. I CALLED TOYOTA AND WAS TOLD THAT THE RECALL HAD BEEN EXTENDED BUT WAS NO LONGER ACTIVE, AND THAT SINCE THE VEHICLE WAS NOT BROUGHT IN WHILE THE RECALL WAS ACTIVE, THE 15 YEAR WARRANTY ON THE FRAME WAS VOID. CONSEQUENTLY, ALL COSTS TO REPAIR WOULD BE TOTALLY OUT OF POCKET. DEALER THEN TOLD ME THAT IN THE PRESENT CONDITION, THE TRADE-IN VALUE OF THE VEHICLE WAS NOW $200-$300 INSTEAD OF ANYWHERE NEAR THE BOOK VALUE OF THIS MODEL ($6000-$7000). *TR
Suspension, Structure, Nov 6, 2014
THE FRAME ON MY TOYOTA TACOMA 2001 TRUCK IS SO RUSTED OUT THAT IT IS NOT INSPECT-ABLE. THE LOCAL TOYOTA DEALERSHIP WILL DO NOTHING FOR ME....I HAVE CONTACTED TOYOTA CUSTOMER SERVICE...WAITING FOR A CALL BACK...TOYOTA NEEDS TO DO SOMETHING TO FIX THE PROBLEM....NHTSA...PLEASE HELP!! *TR
Air bags, Vehicle speed control, Oct 31, 2014, crash
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Structure, Oct 2, 2014
EXCESSIVE RUST EVERYWHERE ON THE UNDERSIDE OF THE VEHICLE!! *TR
Steering, Sep 12, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE DRIVING 50 MPH, THE STEERING WHEEL SHOOK AND THE VEHICLE SWAYED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/23/14*CN UPDATED 10/24/2014*LJ THE CONSUMER STATED THE RECALL NOTICE FOR THE FAILURE WAS SENT TO THE WRONG ADDRESS. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS. UPDATED 4/20/2015 *JS UPDATED 7/8/2015*JS
Structure, Sep 9, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE ROUTINE MAINTENANCE WAS BEING PERFORMED ON THE VEHICLE, THE TECHNICIAN NOTICED THAT THE SUBFRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000..UPDATED 09/30/14 *BF
Suspension, Structure, Sep 7, 2014
NOTICED THAT THE RIGHT REAR OF TRUCK BED IS SAGGING SO I LOOKED UNDER THE TRUCK AND SAW THE CHASSIS IS RUSTED ALL THE WAY THROUGH. *TR
Structure, Sep 2, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. WHILE SERVICING THE VEHICLE, AN INDEPENDENT MECHANIC DISCOVERED THAT THE FRAME NEEDED TO BE REPLACED DUE TO CORROSION BUILD-UP. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Structure, Aug 29, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME WAS COMPLETELY CORRODED AND BEGAN TO DETERIORATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. ..UPDATED 10/06/14 *BF UPDATED 3/11/2015 *JS
Structure, Aug 26, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED WHILE HAVING A ROUTINE OIL CHANGE PERFORMED, THE TECHNICIAN NOTIFIED HER THAT THE SUB FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000.
Structure, Aug 22, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE TECHNICIAN NOTICED THAT THE PASSENGER'S SIDE SUB FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Structure, Aug 11, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE'S FRAME FRACTURED. THE DEALER STATED THAT THE FRAMED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Suspension, Jul 10, 2014
TL* THE CONTACT OWNS A 2001 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, HE NOTICED THAT THE FRAME WAS TILTED CAUSING THE TIRES TO WEAR OUT PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE SPRING SHACKLE FRACTURED DUE TO THE FRAME BEING COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Structure, Jun 12, 2014
WE RECEIVED A RECALL NOTICE ON THE VEHICLE FOR THE FRAME RUSTING TO QUICKLY. THE COMPANY'S RECALL NOTICE STATED WE COULD TAKE IT TO THE LOCAL DEALERSHIP FOR THE FRAME TO BE SPRAYED WITH AN UNDERCOAT. WHEN WE TOOK IT TO A DEALERSHIP, WE WERE TOLD WE HAD "MISSED THE WINDOW OF OPPORTUNITY TO HAVE IT SPRAY COATED." WE MISSED IT BY ONE WEEK. TWO DEALERSHIPS WERE NOT WILLING TO SPRAY THE FRAME OF THE VEHICLE. WHEN WE RECEIVED THE RECALL NOTICE, THERE WAS NO NOTIFICATION WE HAD UNTIL A CERTAIN DATE TO GET THIS DONE. MANY PEOPLE LEAD BUSY LIVES, WORKING. WE MISSED IT BY ONE WEEK. I HAVE WRITTEN TO THE TOYOTA CO. IN MA. AND I HAVEN'T HEARD BACK AT ALL. NOW I HAVE A VEHICLE I CAN NOT DRIVE, INSPECT, OR REGISTER, DUE TO THE POOR QUALITY WHEN IT WAS MANUFACTURED. NOW THE CO. ISN'T WILLING TO STAND BEHIND ITS PRODUCT. *TR