2002 Toyota Tacoma
Problems, recalls and owner-reported issues
Structure is the leading concern among 360 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Tacoma model years with reports.
Of the 2002 reports, 30 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireNov 23, 2012
Toyota is recalling certain model year 2001 through 2004 Tacoma light trucks manufactured from August 28, 2000, through August 27, 2004, and originally sold, or currently registered, in the following cold climate states with high road salt usage: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. The spare tire in the subject vehicles is located underneath the rear of the vehicle and held by a spare tire carrier. A lift plate on the carrier is used to help raise, lower and retain the tire. During its manufacture, the lift plate may not have been sufficiently coated with anti-corrosion materials. If the plate is insufficiently coated and the vehicle is operated in cold climate regions where road salts are frequently used, road spray can reach the carrier assembly and corrode the lift plate.
Corrosion of the plate could cause it to break, which could result in detachment of the spare tire from the vehicle. Detachment of the spare tire could result in a road hazard which may increase the risk of a vehicle crash.
Toyota will notify owners, dealers will inspect the vehicle and replace the spare tire carrier lift plate as necessary, free of charge. The recall began in February 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Campaign 12V542000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Suspension, front, control arm, lower ball jointMay 17, 2005
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.
THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON JULY 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 05V225000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 19, 2003
ON CERTAIN PICKUP TRUCKS, DURING SIDE IMPACT NCAP TEST (I.E. LINCAP TEST), A FLANGE AT THE REAR END OF THE DOUBLE CAB BODY DEFORMED AND INTERFERED WITH THE FUEL INLET HOSE THAT CONNECTS THE FUEL FILLER PIPE AND FUEL TANK, RESULTING IN DAMAGE TO THE FUEL INLET HOSE.
THIS DAMAGE COULD RESULT IN FUEL LEAKAGE, WHICH COULD RESULT IN A FIRE IF IN THE PRESENCE OF AN IGNITION SOURCE.
DEALERS WILL INSTALL A FUEL HOSE PROTECTOR ON THE BODY FLANGE. OWNER NOTIFICATION BEGAN JUNE 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
Campaign 03V189000 on NHTSA.gov
Representative owner complaints: structure
181 reports, newest first. Show all
Structure, Nov 2, 2018
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE UNDERCARRIAGE FRAME WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE UNDERCARRIAGE FRAME WAS FILLED WITH HOLES AND WAS PENETRABLE WHEN TOUCHED, THUS CREATING FURTHER DAMAGE. LE MIEUX TOYOTA (2550 SOUTH ONEIDA STREET, GREEN BAY, WISCONSIN 54304, (920) 496-2200) WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO SIGNIFICANT FRAME DAMAGE, NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) COULD NOT BE REPAIRED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Structure, Oct 3, 2018
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO RICK MCGILL'S AIRPORT TOYOTA (865-970-2615, LOCATED AT 3145 ALCOA HWY, ALCOA, TN 37701) FOR AN OIL CHANGE. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME WAS RUSTED AND THE VEHICLE WAS DANGEROUS TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT A CUSTOMER SUPPORT PROGRAM, WHICH PROVIDED ASSISTANCE TO VEHICLE OWNERS, EXPIRED IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. *JS
Suspension, Structure, Sep 25, 2018
VEHICLE FAILED INSPECTION DUE TO FRAME RUST. WAS TOLD THAT ITS UNSAFE TO DRIVE. RESEARCHED AND FOUND THAT THIS IS LONG ONGOING ISSUE WITH TOYOTA AND A NUMBER OF THERE VEHICLES. TOYOTA HAS KNOWLEDGE OF THIS ISSUE AND STILL SOLD THESE INFERIOR FRAMES FOR MANY YEARS.
Structure, Jul 26, 2018
MY MECHANIC TOLD ME THAT THE ABOVE VEHICLE'S FAME IS STRUCTURALLY UNSAFE. I SHARE THIS TRUCK WITH MY 18 YEAR OLD GRANDSON. I WOULD JUST LIKE TO KNOW IF I HAVE ANY RECALL WITH TOYOTA BEFORE I PROCEED WITH EITHER FIXING IT OR JUNKING IT. IT HAS 140,000 ORIGINAL MILES AND I BELIEVE I AM THE THIRD OWNER. I LIVE IN THE NORTHEAST.
Structure, Jul 11, 2018
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND THE FRAME FRACTURED IN HALF DURING THE ASSESSMENT. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY COVERAGE HAD EXPIRED. THE FAILURE MILEAGE WAS 192,000.
Structure, Jun 15, 2018
IN 2012 WE RECEIVED A RECALL NOTICE FOR THIS VEHICLES FRAME. WE TOOK THE VEHICLE INTO THE DEALERSHIP AND WE WERE TOLD EVERYHTHING LOOKS OK. NO OTHER ACTION WAS PERFORMED ON THE VEHICLE. YESTERDAY WE NOTICED A CRACK IN THE FRAME. THE CAR IS NON DRIVEABLE. WE CALLED THE DEALERSHIP AND WE WERE TOLD THIS IS NOW OUT OF WARRANTY. I CALLED TOYOTA HQ AND THEY STATED HAD IT BEEN SPRAYED - WHICH WAS TOYOTAS DIRECTION ON THIS RECALL, IT MAY HAVE PREVENTED THE RUSTING AND CRACKING BUT SINCE THE DEALER DIDN'T DO IT, IT IS NOW OUT OF ANYTHING ANYONE CAN DO. I ASKED THEM IF THEY WOULD SEND ME A COPY OF THE DIRECTIVE GIVEN TO THE DEALSHIPS ON HOW TO HANDLE THIS RECALL AND THEY SAID THAT IS NOT SOMETHING THEY COULD PROVIDE AND THEY CANNOT TAKE ACTION AGAINST THE DEALERSHIP. CAN YOU PLEASE HELP ME WITH THIS? I FEEL THAT IF THE DEALERSHIP HAD DONE THE SPRAYING AS THEY HAD BEEN INSTRUCTED, WE MAY NOT BE IN THIS SITUATION TODAY.
Structure, May 15, 2018
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME WAS ROTTING ON THE VEHICLE. MCGEE TOYOTA OF DUDLEY (191 W MAIN ST, DUDLEY, MA 01571) AND HERB CHAMBERS TOYOTA OF AUBURN (809 WASHINGTON ST, AUBURN, MA 01501) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 154,000.
Structure, May 3, 2018
MY 2002 TACOMA HAS SEVERE RUST ON THE FRAME AND DRIVE TRAIN AND I WAS TOLD BY THE TOYOTA DEALERSHIP THAT THE TRUCK UNDER BODY WAS SPRAYED IN 2010 AND THAT THERE HAVE TO BE HOLES IN THE FRAME TO BE COVERED. HE ALSO SAID THAT THERE WAS A 15 YEAR WARRANTY FOR MY FRAME TO WHICH IT IS NOW 2018 AND HAS EXSPIRED. I FEEL THAT TOYOTA KNEW THAT DEFECTED STEEL WAS USED FOR THESE FRAMES FROM 2002. I WON'T EVEN BOTHER TO GET IN TOUCH WITH THEM BECAUSE I KNOW THAT THEY WON'T DO ANYTHING ABOUT IT.
Structure, Mar 3, 2018
SHOCK RUSTED AWAY FROM FRAME, MECHANIC TRIED TO PUT ON LIFT TO FIX AND THE FRAME STARTED TO POP AND CRACK AT THE REAR WHEEL AREA, IT IS RUSTED THROUGH. THE FRAME WAS COATED DURING THE RECALL PERIOD IN 2011 AND THEY TOLD ME IT WAS OK. I VERY MUCH DOUBT THAT IT WAS.
Structure, Dec 12, 2017
MY TRUCKS FRAME RUSTED TO WHERE THE CAB IS IN GRAVE DANGER OF SEPARATING FROM THE BED OF THE TRUCK. WE DIDN'T GET A RECALL ON THE FRAME AND HAD NO IDEA THIS WAS HAPPENING. THE TRUCK WAS BOUGHT NEW AND WE DO LIVE WHERE THEY PUT SALT ON THE ROADS. NOW, TOYOTA SAID THEY WILL NOT HELP REMEDY THIS AT ALL BECAUSE THE TRUCK WASN'T TAKEN INTO A TOYOTA DEALERSHIP IN APPROX. 6 MTHS OR HOWEVER LONG THEY HAD KNOWN ABOUT THIS. HOW WERE WE TO KNOW IT SHOULD HAVE BEEN TAKEN IN? WE HAD NO PRIOR NOTICE UNTIL WE SAW IT OURSELVES AND A MECHANIC NOTICED IT AND WOULDN'T JACK THE TRUCK UP TO REPAIR A BRAKE LINE. HE SAID IT WOULD SEPARATE THE TRUCK FROM THE CAB PART.
Structure, Nov 1, 2017
FRAME RUST
Structure, Oct 23, 2017
TACOMA FRAME RECALL: GOOD DAY, I WAS DOING SOME RESEARCH ONLINE WITH MY MATTER AND PEOPLE WERE SAYING TO CONTACT THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. I HAVE A 2002 SINGLE CAB TOYOTA TACOMA WHICH FRAME HAS TOTALLY RUSTED OUT NOW WITH A HOLE RITE THROUGH THE FRAME. I PROVIDED TOYOTA WITH MY VIN NUMBER YET THEY SAY I AM NOT ELIGIBLE FOR A FRAME REPLACEMENT YET THIS IS A FACTORY DEFAULT ON TOYOTAS FAULT. MY TRUCK IS CURRENTLY EXTREMELY DANGEROUS TO BE ON THE ROAD AND I USE IT EVERY DAY FOR WORK WHERE MY LINE OF WORK INVOLVES DRIVING FROM HOUSE TO HOUSE EVERYDAY ALL DAY AND I WAS WANDERING IF YOU COULD HELP WITH FILING A CLAIM AGAINST TOYOTA? I HAVE ATTACHED A PICTURE OF THE FRAME WHICH IS ABOVE THE REAR PASSENGER WHEEL. I LOOK FORWARD TO YOUR RESPONSE. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Suspension, Structure, Sep 26, 2017
THE FRAME IS ROTTING OUT. TOYOTA HAD THE VEHICLE FRAME COATED WITH SOME KIND OF TAR SUBSTANCE BECAUSE THE FRAME WAS SUSPECT TO HEAVY CORROSION. THE COATING WHICH WAS DONE AROUND 2010 DID NOT WORK AND THE VEHICLE NOW HAS HOLES IN THE FRAME DUE TO HEAVY RUST. THIS IS A KNOWN ISSUE WITH THESE VEHICLES. TOYOTA OFFERED A NON-WORKING SOLUTION THAT DID NOT FIX THE PROBLEM. THE COATING WAS JUST A GIMMICK AND NOT A SOLUTION TO THE FRAME ROT.
Structure, Aug 16, 2017
MY FRAME HAS SIGNIFICANT RUST, AND HAS HOLES IN THE FRAME NEAR THE PASSENGER SIDE LEAF SPRING ATTACHMENT. I PURCHASED AND REGISTERED THE TRUCK TOWARDS THE END OF TOYOTA'S GOODWILL CAMPAIGN, BUT THEY DID NOT NOTIFY ME. PREVIOUS OWNER RECEIVED NO NOTICE OF CAMPAIGN, SO THE FRAME WAS NOT SPRAYED INTERNALLY WITH RUST PROHIBITOR TREATMENT. TRUCK HAS APPROX. 136,000 MILES, AND IS OTHERWISE IN GOOD CONDITION. TOYOTA SHOULD RECALL THE FRAMES FOR THIS MODEL YEAR LIKE THEY DID FOR OTHER MODEL YEARS. THE GOODWILL CAMPAIGN WAS ADVERTISED INCONSISTENTLY, AND A SERIOUS STRUCTURAL ISSUE SHOULD BE A RECALL, NOT ARBITRARY. CASE #1402130463 WAS ESTABLISHED WITH TOYOTA A FEW YEARS AGO, BUT THEY HAVE NOT DONE ANYTHING ABOUT IT. THEY ALSO COULD NOT CONFIRM THAT PRIOR OWNER WAS CONTACTED REGARDING GOODWILL CAMPAIGN.
Structure, Aug 10, 2017
I HAVE A 2002 TACOMA AND FOUND THE FRAME WHERE THE FRONT PART OF THE REAR LEAF SPRING HAS RUSTED THROUGH. THE OVER LOAD SPRING IS HOLDING THE DRIVER SIDE REAR OF THE VEHICLE UP. THIS VEHICLE HAD 50,000 ACTUAL MILES ON IT AND THERE IS NOWAY THAT THIS SHOULD BE HAPPENING.
Structure, Aug 1, 2017
VEHICLES FRAME IS RUSTING THROUGH. I HAVE NEVER SEEN A FRAME RUST THROUGH TO THE POINT WHERE YOU CAN POKE HOLES THROUGH IT WITH A FINGER, THIS IS HAPPENING WITH MY TACOMA AND IS VERY DANGEROUS. I PURCHASED THIS LAST APRIL, AND DID NOT KNOW ABOUT THE FRAME ISSUES TOYOTA'S HAVE UNTIL THEY RECALLED THE 05-15 MODELS FOR THE SAME EXACT ISSUE, I HEARD THEY ARE ALSO IN THE PROCESS OF RECALLING 95-00. TOYOTA WILL NOT ASSIST ME BECAUSE THEIR CUSTOMER FRAME ASSISTANCE PROGRAM ENDED LAST MONTH. EVEN THOUGH I JUST PURCHASED 3 MONTHS AGO AND THIS IS NOT AN ISSUE A VEHICLE SHOULD HAVE, TOYOTA IS GOING TO GET SOMEONE KILLED. THE NUMEROUS TOYOTA REPRESENTATIVES I TALKED TO TOLD ME THEY KNOW THEIR FRAMES ARE FAULTY AND THAT THIS WAS TOYOTA'S FAULT, YET HE COULD NOT ASSIST ME DUE TO COMPANY POLICY OF THEIR FRAME REPLACEMENT PROGRAM ENDING A MONTH PRIOR, EVEN THOUGH ALMOST ALL THE YEARS AROUND MY 02 TACOMA HAVE BEEN RECALLED. TOYOTA NEEDS TO BE HELD ACCOUNTABLE TO AN ACTUAL RECALL, NOT JUST A CUSTOMER SATISFACTION PROGRAM THAT THEY CONVENIENTLY WONT ASSIST ME WITH, BEFORE SOMEONE GETS KILLED. I CANT AFFORD TO GET RID OF THIS TACOMA NIGHTMARE. THERE ISNT EVEN A SPECK OF RUST ON THE BODY, LOOK UNDERNEATH HOWEVER AND THE FRAME IS RUSTED OUT.
Suspension, Structure, Wheels, Jun 16, 2017
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER (GERARD TOYOTA LOCATED ON 543 COLMAN ST, NEW LONDON, CT 06320) FOR SERVICE, THE TECHNICIAN NOTICED CORROSION ON THE REAR PASSENGER SIDE FRAME AND A CRACK IN THE REAR PASSENGER WHEEL. THE SHOCKS COULD BE SEEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 193,672.
Structure, May 22, 2017
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO BE SERVICED DUE TO EXCESSIVE SWAYING WHEN DRIVING. THE CERTIFIED MECHANIC STATED THAT THE FRAME UNDERNEATH THE VEHICLE WAS CORRODED. THE MANUFACTURER STATED THAT THE RECALL WAS CLOSED AND THE VEHICLE WOULD NOT BE REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 1705200515. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Suspension, Structure, Wheels, Apr 27, 2017, crash
I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH. THE RIGHT LOWER CONTROL BALL JOINT BROKE SO THE ENTIRE WHEEL BROKE OFF THE VEHICLE. THE VEHICLE TRIED TO RUN/JUMP OVER THE WHEEL AND CAUSED THE VEHICLE TO SLAMMED DOWN ON THE ASPHALT. THE TRUCK DRAGGED ON THE ASPHALT FOR ABOUT 100 TO 150 YDS UNTIL I MANAGED TO CONTROL AND STOP IT.
Structure, Apr 17, 2017
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE FRAME WAS RUSTED AND SEVERELY CORRODED. THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILABLE.
Structure, Mar 3, 2017
EXCESSIVE RUST CORROSION ON THE VEHICLE FRAME. EXCESSIVE RUST CORROSION TO THE POINT WHERE THERE ARE ACTUAL HOLES IN THE MAIN FRAME OF THE VEHICLE WHERE THE VEHICLES SUSPENSION ATTACHES. THE VEHICLE HAD BEEN INSPECTED FOR CORROSION AND UNDER RECALL AND HAD ADDITIONAL CORROSION PROTECTION APPLIED. I JUST NOTICED THE HOLES IN THE FRAME ON MARCH 2, 2017 AND WISH TO INQUIRE IF THE VEHICLE FALLS UNDER THE EXTENDED FRAME WARRANTY. JUDGING BY THE EXTENT OF RUST AND DAMAGE TO THE VEHICLES FRAME, I FEEL CONFIDENT STATING THAT THE DAMAGE HAPPENED SEVERAL MONTHS TO A YEAR AGO.
Structure, Jan 23, 2017
I WENT TO HAVE MY TIRES ROTATED. WHEN THEY RAISED THE TRUCK ON THE LIFT THE FRAME BROKE ON BOTH SIDES OF THE TRUCK NEAR THE BED. THE ENTIRE BED OF THE TRUCK FELL BACKWARDS. THE FRAME WAS COMPLETELY RUSTED THROUGH. I HAD OWNED THE TRUCK FOR FOUR YEARS AND NEVER RECEIVED A NOTICE FROM TOYOTA THAT THIS MIGHT BE AN ISSUE. I CALLED TOYOTA AND THEY ADMITTED THAT THERE WAS AN ISSUE WITH THE FRAME BUT MY VEHICLE WAS NOT PART OF THE RECALL. AS A RESULT THEY REFUSED TO HELP FIX THE ISSUE. MY $11,000 TRUCK IS NOW TOTALED. A WORKER AT THE TIRE PLACE COULD HAVE EASILY BEEN KILLED. THIS IS ALSO A CONCERN WITH MYSELF AND FAMILY THAT DROVE IN THIS VEHICLE UNAWARE OF ANY ISSUE. TOYOTA HAS AVOIDED FIXING A KNOWN PROBLEM BY TAKING ADVANTAGE OF A WEAK RECALL REQUIREMENT ISSUED BY THE GOVERNMENT AND HAS COST HARDWORKING FAMILIES MONEY AND COULD END U COSTING SOMEONE A LIFE. ALL TO SAVE MONEY. WHY DOES TOYOTA GET TO ADMIT THEY MADE A MISTAKE BUT ONLY BE REQUIRED TO FIX IN ON VEHICLES THEY CHOSE?
Structure, Jan 19, 2017
THE FRAME HAS RUSTED OUT AND I HAVE BEEN TRYING FOR YEARS TO GET TOYOTA TO COVER THIS DAMAGE.
Structure, Jan 13, 2017
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED FOR NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES), THE TECHNICIAN DISCOVERED THAT THE PASSENGER SIDE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 212,632. UPDATED 05/10/17*LJ *CN
Structure, Jan 3, 2017
I HAVE DRIVEN THIS VEHICLE VERY LITTLE. HAS 46500 MILES, DONE IN STAMFORD CT A CITY THAT DOES NOT USE SALT IN THE WINTER BUT ONLY SAND. I NOTICED EXCESSIVE RUST UNDER AND IT NEEDED TO WELD STEEL PLATES TO SUPPORT THE CHASSIS TWICE ( THE FIRST WHEN THE CAR WAS 5 YEARS OLD). IN SPITE OF THAT THE DETERIORATION CONTINUED AND NOW THE CHASSIS IS BROKEN NEAR THE FRONT PASSENGER WHEEL MAKING THE CAT LOCK ,UNABLE TO TURN,UNDRIVABLE, PARKED AT HOME. CARS OF THIS MODEL WERE RECALLED BY TOYOTA AT FIRST SOME YEARS AGO AND EVEN AFTER THAT MORE PEOPLE COMPLAINED AND ADDITIONAL PRIOR YEARS WERE ADDED. I HAVE CONTACTED TOYOTA DEALER IN STAMFORD AND TELLS ME IT IS PRIOR TO THE LATEST RECALL.