2004 Toyota Tacoma
Problems, recalls and owner-reported issues
Structure is the leading concern among 414 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Tacoma model years with reports.
Of the 2004 reports, 27 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireNov 23, 2012
Toyota is recalling certain model year 2001 through 2004 Tacoma light trucks manufactured from August 28, 2000, through August 27, 2004, and originally sold, or currently registered, in the following cold climate states with high road salt usage: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. The spare tire in the subject vehicles is located underneath the rear of the vehicle and held by a spare tire carrier. A lift plate on the carrier is used to help raise, lower and retain the tire. During its manufacture, the lift plate may not have been sufficiently coated with anti-corrosion materials. If the plate is insufficiently coated and the vehicle is operated in cold climate regions where road salts are frequently used, road spray can reach the carrier assembly and corrode the lift plate.
Corrosion of the plate could cause it to break, which could result in detachment of the spare tire from the vehicle. Detachment of the spare tire could result in a road hazard which may increase the risk of a vehicle crash.
Toyota will notify owners, dealers will inspect the vehicle and replace the spare tire carrier lift plate as necessary, free of charge. The recall began in February 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Campaign 12V542000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Suspension, front, control arm, lower ball jointMay 17, 2005
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.
THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON JULY 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 05V225000 on NHTSA.gov
Seat belts, frontMay 5, 2004
CERTAIN PICKUP TRUCKS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THE DRIVER'S SIDE SEAT BELT HAS INCORRECT MARKINGS.
THIS DOES NOT MEET THE STANDARD.
DEALERS HAVE REPLACED THE SEAT BELTS. NO VEHICLES WERE SOLD TO CONSUMERS.
Campaign 04V214000 on NHTSA.gov
Representative owner complaints: suspension
84 reports, newest first. Show all
Suspension, Mar 27, 2008
TL*THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT FELT THAT THE STEERING WAS VERY TIGHT. WHILE DRIVING 20 MPH, THE FRONT DRIVER'S SIDE TIRE FELL OFF. THE VEHICLE WAS TAKEN TO THE AUTO SHOP AND REPAIRED. THE MECHANIC STATED THAT THE LOWER BALL JOINT FAILED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER TOOK A REPORT AND INFORMED THE CONTACT THAT HE WOULD BE NOTIFIED BY A TOYOTA REPRESENTATIVE. THE CURRENT AND FAILURE MILEAGES WERE 77,000.
Steering, Suspension, Jan 31, 2008
PURCHASED 2004 TACOMA FOR $18,000, FROM RIGHT TOYOTA IN SCOTTSDALE, AZ IN JUNE 2006, RECEIVED BILL FOR $25,000+!! SO MUCH FOR AGREEING ON A PRICE! I ALSO PURCHASED AN EXTENDED WARRANTY FOR $2200 (INCLUDED IN THE $25,000). WEEKS AFTER GETTING THE TRUCK I NOTICED THE REAR PASSENGER SIDE SEEMED TO GIVE WHEN TURNING CORNERS. I ASSUMED I NEEDED TO ADJUST TO DRIVING A TRUCK WITH HARD SUSPENSION. UNFORTUNATELY IT PERSISTED SO I TOOK IT INTO CAMELBACK TOYOTA AND HAD THEM CHECK IT OUT. THEY ASSURED ME THAT EVERYTHING WAS IN TIP TOP SHAPE, I GOT THE FEELING THEY NEVER REALLY CHECKED ANYTHING OUT. THEY JUST ASSUMED THAT IT WOULD BE UNUSUAL TO SEE THIS STUFF BREAKDOWN, A VALID THOUGHT, BUT THEY WERE OF NO HELP. HERE IT IS NOW, A YEAR AND A HALF LATER, AND ITS JUST GETTING WORSE! SO I TOOK IT INTO EARNHARDT TOYOTA AND THE FIRST 2 VISITS THEY PERFORMED NEEDED FRONT END ALIGNMENTS AND TIRE BALANCING. THEY LOOKED AT IT RECENTLY AFTER ME YELLING AT THEM, AND TOLD ME THAT MY ENTIRE SUSPENSION SYSTEM NEEDS TO BE REPLACED. APPARENTLY MY LEAF SPRINGS ARE BAD ($1700 PURCHASE AND INSTALL), AND FRONT STRUTS ($650), AND REAR SHOCKS ($450) AS WELL! SO $2800 TO REPAIR A TRUCK THAT I PURCHASED DIRECTLY FROM TOYOTA NOT 1.5 YEARS AGO, AND EVEN PURCHASED A WARRANTY. THEY ASSURED ME THAT EVERYTHING WAS COVERED UNDER THE WARRANTY. THEY LIED. NOW I OWE $18000 ON A $14000 TRUCK! STEER CLEAR OF RIGHT TOYOTA, THEY TOTALLY SCAMMED ME. *TR
Suspension, Service brakes, Hydraulic, Nov 9, 2006
DURING A 23000 MILE SERVICING, CAMELBACK TOYOTA INFORMED ME I WOULD NEED TO HAVE THE BRAKES SERVICED, BECAUSE 95% OF THE PADS HAVE WORN DOWN. I AM AWARE OF A RECALL ON THESE TRUCKS LOWER BALL JOINT, BUT THE SERVICE AGENT DID NOT TELL ME THAT AT THE TIME I BROUGHT IT IN. I WAS NEVER INFORMED BY THE DEALER OF THIS RECALL. NOW, I AM BEING CHARGED FOR REPAIRS, WHILE THE VEHICLE IS STILL UNDER WARRANTY, FOR BRAKE SYSTEM FAILURE (EXCESSIVE/PREMATURE PAD WEAR), AND I BELIEVE THIS DAMAGE IS BECAUSE OF THE RECALL SUSPENSION ISSUE. *JB
Steering, Suspension, Apr 20, 2006
2004 TOYOTA TACOMA WILL NOT PASS INSPECTION DUE TO WORN STEERING RACK BUSHINGS. ACCORDING TO MY MECHANIC (AND CONFIRMED AS PLAUSIBLE BY DEALERSHIP SERVICE DEPT), THIS WAS CAUSED BY DEFECTIVE LOWER BALL JOINTS. ALSO, THERE IS A CURRENT SERVICE/RECALL BULLETIN FOR JUST THIS PROBLEM. HOWEVER, DEALERSHIP AND MANUFACTURER REPRESENTATIVES BOTH INSIST THE BULLETIN DOES NOT APPLY TO MY VEHICLE. THIS MAKES NO SENSE AS THE PROBLEM EXISTS. THE BUMPER TO BUMPER DOES NOT APPLY AS THE VEHICLE IS CURRENTLY 2K OVER. *JB
Suspension, Jan 26, 2006
ONE OF REAR SHOCKS HAD TO BE REPLACED IN LESS THAN 5,000 MILES ON A NEW 2004 TACOMA. *AK
Suspension, Equipment, Dec 16, 2005
I WAS DRIVING ON THE ROAD IN MY 2004 TOYOTA TACOMA WHEN I SAW MY TIRE GO ROLLING AHEAD OF MY VEHICLE, THE TRUCK LEANED OVER TO THE LEFT, SKIDDED SIDEWAYS AND THEN STOPPED IN THE MIDDLE OF THE ROAD. I GOT OUT OF THE TRUCK AND MY TIRE WAS IN THE DITCH AND MY CHASSIS WAS ON THE GROUND ON THE LEFT SIDE. I CALLED A TOW TRUCK AND THEY SAID IT LOOKED LIKE MY BALL JOINTS JUST SEPARATED. I HAD THE VEHICLE TOWED TO MY MECHANIC AND HE SAID THE BALL JOINTS LOOKED LIKE THEY GAVE WAY AND THIS ALLOWED THE WHEEL TO FALL OFF. I HAVE MECHANICAL BREAKDOWN THROUGH MY INSURANCE COMPANY GIEICO AND THEY TOLD ME I WOULD HAVE TO GET A LETTER FROM TOYOTA STATING IF IT WASN'T UNDER WARRANTY FROM OUR LOCAL DEALERSHIP IN TALLAHASSEE, FLORIDA LEGACY AND SPOKE WITH A SERVICE MEMBER (ROBB) HE TOLD MY THAT THERE WASN'T A RECALL ON 2004 TOYOTA TACOMAS AND I WOULD HAVE TO PAY TO HAVE IT TOWED IN TO CHECK AND SEE IF IT WAS STILL UNDER WARRANTY. THIS OCCURRED ON 12/13/05 AND AS OF 12/15/2005 THERE STILL WASN'T A DETERMINATION WHETHER OR NOT IT IS UNDER WARRANTY. MY CONCERN IS AFTER READING ABOUT A RECALL ON THE INTERNET STATING THAT THE BALL JOINT MAY SEPARATE FROM THE KNUCKLE, THAT MY VEHICLE SHOULD BE A PART OF THE RECALL AND THE WHEEL FALLING OFF COULD BE A RESULT FROM A DEFECT. THE DEALERSHIP ISN'T ACCEPT RESPONSIBILITY FOR THE RECALL OR EVEN LOOKING AT THE VEHICLE IN THIS REGARDS. IF THEY DON'T WARRANTY THE BALL JOINTS, THEN MY MECHANIC WILL FIX THE PROBLEM, BUT I WILL KEEP ALL OF THE OLD PARTS IN CASE THEY NEED TO BE EXAMINED. *JB
Suspension, Aug 9, 2005
DT: THE CONTACT OWNS A 2004 TOYOTA TACOMA. HAD TRUCK LIFTED ON 6-7-04 FOR $3700 , AND ON 6-24-04 GOT THE TRUCK RETORQUED WHICH TIGHTENED AND ALIGNED IT. AROUND FEBRUARY 2005 HEARD A CLANKING NOISE FROM THE BRAKE SYSTEM, AND THE STEERING WHEEL SHOOK. WHILE PRESSING ON THE BRAKES AND THE TRUCK SHOOK AND IT TURNED TO THE RIGHT, SUSPENSION WAS LOOSE. ON 3-7-05 TOOK IT TO A TOYOTA DEALER TO INSPECT VEHICLE AND FIX IT. CONSUMER REFUSED TO DEAL WITH THE OTHER COMPANIES BECAUSE THEY WERE RUDE AND INTIMIDATING. VEHICLE WAS NOT UNDER A WARRANTY BECAUSE ANOTHER COMPANY TIGHTENED THE BOLTS AND CHARGED CONSUMER $80. THE TOYOTA DEALER REPLACED REAR:AXLE:SPINDLE. *AK
Suspension, Service brakes, Air, Power train, Structure, Jul 27, 2005
MY 2004 TOYOTA TACOMA DOUBLE CAB PRERUNNER V6 SR5 HAS 18,000MILES AND HAS HAD THE FOLLOWING PROBLEM FOR A WHILE. I DID NOT NOTICE IT UNTIL ABOUT 2 MONTHS AFTER I HAD PURCHASED THE VEHICLE. WHICH TELLS ME THAT THE PROBLEM COULD BE A PROGRESSIVE ISSUE. THE TRUCK CONTINUES TO SHOW AN INCREASE IN THE PROBLEM. PROBLEM DESCRIPTION: WHEN DRIVING THE TACOMA DOWN THE ROAD THE TACOMA DRIVES FINE. BUT WHEN APPROACHING AN INTERSECTION WHERE THE VEHICLE IS BROUGHT TO A COMPLETE STOP IS WHEN THE FOLLOWING OCCURS. THE VEHICLE WILL SHIFT TO THE REAR AND A JERK SOUND IS HEARD AND FELT. WHEN RELEASING THE BRAKE ON THE VEHICLE YOU WILL FEEL AND HEAR ANOTHER MORE INTENSE JERK. WHEN YOU PRESS ON THE THROTTLE PEDAL TO MOVE FORWARD FROM AN INTERSECTION THE VEHICLE DISPLAYS YET ANOTHER JERK. ALL OF THESE FEELS AS IF IT IS COMING FROM THE REAR. I TOOK THE TRUCK TO THE DEALERSHIP FOR IT'S REGULAR MAINTENCE AND QUESTIONED THE SERVICE ADVISOR ABOUT THIS ISSUE. I WAS TOLD IN A VERY "I DON'T HAVE TIME FOR YOU MANNER" IT'S A TACOMA IT WILL ALWAYS DO THAT. I CAN'T NOR WILL I ACCEPT THAT ANSWER.
Suspension, Sep 14, 2004, crash
WHILE TRAVELING ON THE BRUCKNER BY-PASS I EXECUTED A 90 DEGREE TURN TO A SIDE ROAD. WHEN I TURNED THE TRUCK CAME TO A SUDDEN STOP. I INSPECTED THE TRUCK AND FOUND BOTH REAR SPRINGS BROKEN AND THE REAR AXLE SHIFTED TO THE RIGHT JAMMING THE TIRE INTO THE WHEEL WELL. THE TRUCK WAS EMPTY AND NOT USED AS A HAULING VECHIELE. THE MANUFACTURER REPLACED THE SPRINGS. THE ORIGINAL SPRINGS WERE CLEARLY DEFECTIVE AND COULD OF RESULTED IN A MAJOR ACCIDENT IF THEY HAD FAILED ON THE MAIN HIGHWAY.