2004 Toyota Tacoma
Problems, recalls and owner-reported issues
Structure is the leading concern among 414 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Tacoma model years with reports.
Of the 2004 reports, 27 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Tires, temporary/emergency spare tireNov 23, 2012
Toyota is recalling certain model year 2001 through 2004 Tacoma light trucks manufactured from August 28, 2000, through August 27, 2004, and originally sold, or currently registered, in the following cold climate states with high road salt usage: Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. The spare tire in the subject vehicles is located underneath the rear of the vehicle and held by a spare tire carrier. A lift plate on the carrier is used to help raise, lower and retain the tire. During its manufacture, the lift plate may not have been sufficiently coated with anti-corrosion materials. If the plate is insufficiently coated and the vehicle is operated in cold climate regions where road salts are frequently used, road spray can reach the carrier assembly and corrode the lift plate.
Corrosion of the plate could cause it to break, which could result in detachment of the spare tire from the vehicle. Detachment of the spare tire could result in a road hazard which may increase the risk of a vehicle crash.
Toyota will notify owners, dealers will inspect the vehicle and replace the spare tire carrier lift plate as necessary, free of charge. The recall began in February 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Campaign 12V542000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Campaign 06E065000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Suspension, front, control arm, lower ball jointMay 17, 2005
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A MANUFACTURING ISSUE IN THE FRONT SUSPENSION LOWER BALL JOINT, THERE IS A POSSIBILITY THAT THE SURFACE OF THE BALL OF THE JOINT MAY HAVE BEEN SCRATCHED. THE BALL JOINT MAY EVENTUALLY EXPERIENCE EXCESSIVE WEAR AND LOOSENESS, RESULTING IN INCREASED STEERING EFFORT.
THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE CAUSING LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
DEALERS WILL REPLACE THE FRONT SUSPENSION LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON JULY 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 05V225000 on NHTSA.gov
Seat belts, frontMay 5, 2004
CERTAIN PICKUP TRUCKS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THE DRIVER'S SIDE SEAT BELT HAS INCORRECT MARKINGS.
THIS DOES NOT MEET THE STANDARD.
DEALERS HAVE REPLACED THE SEAT BELTS. NO VEHICLES WERE SOLD TO CONSUMERS.
Campaign 04V214000 on NHTSA.gov
Representative owner complaints
414 reports, newest first.
Suspension, Apr 7, 2020
WHEN CHANGING THE OIL IN THE VEHICLE FOR THE FIRST TIME, IT WAS UP ON A LIFT AND IT WAS OBVIOUS THAT THE TRUCK FRAME WAS RUSTING THROUGH. THE BAD PART IS WHEN THE VEHICLE WAS PURCHASED LAST YEAR TOYOTA CHARGED US A $200 FOR CHECKING THE VEHICLE OUT, BUT EVEN THOUGH THERE ARE TONS OF COMPLAINTS DIDN'T BOTHER TO TELL US THAT THE FRAME WAS RUSTED. I HAVEN'T REPORTED IT TO THEM YET I WONDER IF THEY WILL STAND BEHIND THEIR INSPECTION. SO MUCH FOR GETTING A VEHICLE CHECKED OUT BEFORE YOU BUY.
Suspension, Mar 11, 2020
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE SUSPENSION SPRING HANGERS WERE SEVERELY CORRODED. THE CONTACT STATED THAT THE SUBFRAME WAS ALSO CORRODED. THE MANUFACTURER OFFERED A WARRANTY WHICH WAS EXCEEDED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO KOONS TYSON TOYOTA LOCATED AT (8610 LEESBURG PIKE, VIENNA, VA 22182 (703) 790-5920) TWICE BY THE PREVIOUS OWNER AND RUST INHIBITOR WAS APPLIED TO THE SUBFRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE WARRANTY PERIOD WAS EXCEEDED. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Structure, Feb 13, 2020
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN FOR INSPECTION IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE SUB FRAME OF THE VEHICLE HAD SUSTAINED SEVERE RUSTING AND CORROSION. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND FAILED THE STATE INSPECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.
Suspension, Structure, Feb 7, 2020
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT UPON INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THAT THE UNDERCARRIAGE SHOWED EXTENSIVE CORROSION TO THE SUB FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO FIX THE SUB FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PRIOR OWNER DECLINED TO HAVE THE CORROSION REPAIRED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,000.
Fuel/propulsion system, Jan 20, 2020
FUEL TANK STRAP FAILED TANK DROPPED PUSHING SHIELD INTO DRIVESHAFT CAUSING METAL TO METAL GRINDING. THIS HAPPENED AFTER FILLING TANK AND DRIVING.
Structure, Jan 13, 2020
FRAME AND SOME ASSOCIATED COMPONENTS ARE RUSTED ALMOST THRU. TRUCK APPEARS TO BE VERY UNSAFE. TOYOTA DOES NOT SHOW IT IN RECALL LIST. PLEASE HELP.
Other or unspecified, Dec 13, 2019
I FOUND A HOLE IN THE FRAME AND WAS ADVISED AS TO NOT DRIVE VEHICLE. I LEARNED THAT A RECALL HAD EXPIRED ONLY 6 MONTHS AGO AND WAS NOT GOING TO BE REPAIRED FROM TOYOTA. $12000 WAS ESTIMATE AND I COMPLAINED THAT I WAS NEVER CONTACTED. I AM THE SECOND OWNER BUT HAD MAINTAINED VEHICLE TO KEEP FOR MANY YEARS. I AM ON SOC SECURITY AND THIS HAS BEEN A HARDSHIP ON ME. I HOPE THERE IS A WAY OF COMPENSATING ME OR HELPING ME AS THE DEALER OFFERED HALF OF BLUE BOOK FOR A TRADE IN. THANK YOU
Structure, Nov 27, 2019
2004 TOYOTA TACOMA FRAME ISSUE FRAME WAS INSPECTED AND PASSED THEY SAID THEY WOULD CONTACT ME WHEN IT WAS TIME TO SEAL IT BUT NEVER DID WHEN I WENT BACK THEY SAID I WAS TOO LATE AND ONLY FIXED TIRE CARRIER RECALL. NOW FRAME IS RUSTING OUT HAD TO BE REPAIRED AND TOYOTA SAID IT'S MY PROBLEM AND THEY WON'T GIVE ME THE EXTENDED 15 YEAR WARRANTY I CONTACTED THEM LAST YEAR AND AGAIN THIS YEAR
Structure, Nov 21, 2019
THROUGH NO FAULT OF OUR OWN, THE FRAME ON OUR TOYOTA TRUCK HAS BEEN DISCOVERED BY OUR MECHANIC AS RUSTED OR CORRODED TO AN EXTEND OF UNSAFE DRIVING CONDITIONS. TOYOTA IN RESPONSE TO MY COMPLAINT REPLACED THE SPARE TIRE CARRIER AS A SAFETY RECALL THAT NEVER EXPIRES, HOWEVER, THEY ARE TELLING ME THE FRAME IS NO LONGER UNDER A WARRANTY AND IS NOT A SAFETY RECALL ISSUE. THE SUGGESTED I LODGE A COMPLAINT WITH THE NHTSA AS THEY ARE UNABLE AND UNWILLING TO DO SOMETHING FOR US. I UPLOADED 5 PICTURES, NOT SURE IF THEY ARE ALL THERE
Other or unspecified, Nov 14, 2019
THIS VEHICLE HAS EXCESSIVE FRAME ROT LIKE OTHER TACOMAS THAT WERE RECALLED.
Suspension, Structure, Oct 16, 2019
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V542000(SUSPENSION). THE CONTACT TOOK THE VEHICLE TO CUMBERLAND TOYOTA (1540 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 272-3719) AND WAS INFORMED THAT HER VEHICLE DID NOT NEED A REMEDY AND WAS SAFE TO OPERATE. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER A FEW YEARS LATER AND WAS INFORMED THAT THE VEHICLE WOULD NOT BE SERVICED DUE TO THE CORROSION THAT HAD ACCUMULATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THEY COULD NOT ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *PM*JB
Structure, Oct 13, 2019
EXTREME RUST ON LEFT SIDE OF THE FRAME WITH EXTENSIVE LOSS OF METAL. CONTACTED TWO TOYOTA DEALERSHIPS AND TOYOTA CORPORATION. THEY REFUSE TO FIX THE PROBLEM. ALL DOCUMENTED HERE: HTTPS://WWW.FACEBOOK.COM/GROUPS/1637547983201647/
Structure, Sep 29, 2019
THE FRAME HAS MANY HOLES IN IT. WAS JUST TOLD BY MECHANIC WHEN WENT IN FOR REAR DIFFERENTIAL WORK. THEY AS I WERE SURPRISED AS THE BODY SHOWS NO SIGNS OF RUST. THEY DID NOT COMPLETE WORK AS THEY SAID FRAME SO BAD IT IS UNSAFE. I HAVE OWNED OTHER 2003 AND 2004 TACOMA'S OVER THE YEARS WHICH HAD FRAMES RECALLED. THIS ONE DOES NOT HAVE THE FRAME RECALL AND I AM WONDERING IS THIS A MISTAKE OR WHY NOT?
Suspension, Sep 4, 2019
SEPTEMBER 29, 2018 I WAS DRIVING ON THE INTERSTATE MY TACOMA'S FRONT END WOULD FEEL LIKE IT WOULD FLOAT OFF THE GROUND OR LIFT UP OFF THE INTERSTATE. I MADE IT BACK TO THE TOWN I LIVE IN AND STOPPED AT A GAS STATION FOR SOME GAS. AS I LEFT, TO GO PICK UP MY FIANC AND OUR 2 GIRLS TO GET BACK ON THE INTERSTATE AND DRIVE BACK WITH THEM TO WHERE I JUST WAS. I GOT ABOUT 3 BLOCKS FROM THE GAS STATION AS I WAS GOING 30 MPH. ALL OF A SUDDEN MY RIGHT FRONT END GOES DOWN AS IF A TIRE BLEW. WHEN I CAME TO A STOP AND WENT TO LOOK WHAT HAPPEN. I FOUND THAT I DON'T HAVE A FLAT TIRE BUT THAT MY RIGHT FRONT TIRE IS LYING ON ITS SIDE UNDER THE REAR OF THE RIGHT FRONT FENDER. THE UPPER AND LOWER BALL JOINT EACH SNAPPED IN HALF WHICH CAUSED MY TIRE TO BREAK LOOSE AND CAUSED ME TO SKID DOWN THE ROAD. THE RIGHT FRONT AXLE SHAFT, OUTER TIE ROD, STABILIZER BAR LINKS, SPINDLE KNUCKLE WERE ALL DESTROYED AND HAD TO BE REPLACED. SO WHEN I WAS ON THE INTERSTATE HEADING HOME TO GET MY FAMILY AND KEPT FEELING LIKE THE FRONT OF MY TRUCK WOULD RANDOMLY FLOAT UP WAS MORE THAN LIKELY BECAUSE MY LOWER BALL JOINT WAS ALREADY BROKEN APART. WHICH DRIVING ON THE INTERSTATE PUT ENOUGH STRESS ON THE UPPER BALL JOINT. THAT CAUSED THE UPPER BALL JOINT TO BREAK WHEN IT DID. TO THINK IF IT THE TIRE STAYED ON TILL I PICKED UP MY FAMILY AND GOT BACK ON THE INTERSTATE WITH MY 3 GIRLS AND THAT TIRE BROKE OFF.
Fuel/propulsion system, Aug 23, 2019
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT NOTICED AN ABNORMAL ODOR COMING FROM THE FUEL TANK. THE CONTACT DROVE HOME AND PARKED THE VEHICLE. THE FOLLOWING MORNING, THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK ONTO THE DRIVEWAY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO ASHLAND HONDA TOYOTA (2301 LAKE SHORE DR E, ASHLAND, WI 54806, (715) 682-5252). THE DEALER ORDERED THE FUEL TANK AND SENT IT THE INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED FOR THE SECOND TIME AFTER ONE YEAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Steering, Suspension, Service brakes, Aug 15, 2019
TAKATA RECALL, I AM WRITING THIS COMPLAINT BECAUSE I OWN A 2004 TOYOTA TACOMA . ON NOVEMBER 2ND I WAS DRIVING HOME , WAS AT A 4WAY STOP, ONCE IT WAS MY TURN TO GO I ACCELERATED AS USUAL AND HAD MY TIRE ON THE DRIVERS SIDE DETACH COMPLETELY FROM THE BALL JOINT CAUSING ME TO NEARLY WRECK MY TRUCK, IF I HAD BEEN GOING FASTER I WOULD HAVE, THIS WAS ONE OF THE MOST SCARIEST EXPERIENCES I HAVE EVER HAD DRIVING! IT COST ME NEARLY 1000.00 DOLLARS TO FIX AND NOW I AM HAVING TO HAVE THE OTHER PASSENGER SIDE FIXED BECAUSE THE MECHANIC SAYS IT'S HAMMERED...I NOTICED THAT OVER 150,000 TACOMA'S WERE RECALLED DUE TO THIS EXACT PROBLEM, WHEN I ENTERED MY VIN IT SAYS I HAVE NO I REPAIRED RECALLS ON MY VEHICLE! WHICH OBVIOUSLY IS NOT TRUE, OR MY BALK JOINTS WOULD BE GOOD TO GO, I HAVE NEVER TAKEN MY TRUCK OFF ROAD OR EVEN HAD IT IN 4 WHEEL DRIVE, I HAVE NOT BEAT ON MY TRUCK I TAKE EXCELLENT CARE OF MY VEHICLE, I FEEL THIS BALL JOINT PROBLEM SHOULD OF BEEN PART OF YOUR RECALL , I COULD OF BEEN SEVERELY HURT OR EVEN DIED AS WELL AS MY SON WHO WAS RIDING WITH ME, THANK GOD WE WEREN'T...I AM PREPARED TO TURN YOU INTO THE BBB IF I DONT GET A REASONABLE RESPONSE
Steering, Suspension, Structure, Jul 18, 2019
FRAME IS RUSTY BEYOND USAGE. AS I ACCELERATE THE BED OF THE TRUCK FLEXES SO I CAN SEE IT IN THE REARVIEW MIRROR
Other or unspecified, Jun 12, 2019
MY 2004 TOYOTA TACOMA WAS "RECALLED FOR UNDERCOATINHG" WHICH WAS DONE 02/11. IN 2017, ON ADVICE FROM MY PRIVATE, PROFESSIONAL MECHANIC HE INFORMED ME TO CONTACT TOYOTA ABOUT CORROSIVE RUSTING OF FRAME. IT WAS INSPECTED BY THE DEALERSHIP, I PURCHASED IT FROM. IN 2018, IT WAS INSPECTED AND, PASSED, AGAIN. 2 WEEKS AGO, I FOUND A CRACK IN MY FRAME, SLIGTLY IN FRONT OF LEFT REAR, TIRE WELL, BY GAS TANK. I WILL BE TAKING IT TO A DEALERSHIP, FOR FRAME INSPECTION TOMORROW. I DON'T FEEL SAFE, DRIVING IT. I'M DISABLED AND, I AM THE TRUCKS 2ND OWNER. I PURCHASED MY 04 IN, 2006. IT IS IN GREAT CONDITION. MILEAGE, 122,500. IRONICALLY, THE TIRE HANGER PLATE HAS BEEN RECALLED AND, REPLACED AROUND 2014. IN 2017 MY PROTECTIVE PLATE, FELL AND, DROPPED THE GAS TANK. IT WAS, BROKEN IN 1/2. MY MECHANIC SECURED IT AND, UPON INSPECTION IT PASSED AT A TOYOTA DEALERSHIP. I ASKED IF IT WAS POSSIBLE TO REPLACE THE PROTECTIVE PLATE AND, I WAS TOLD "NO." I ASKED FOR AN EXPLANATION AND, WASN'T GIVEN ONE. IT WAS THE SAME DEALERSHIP THAT "UNDERCOATED," MY TRUCK. THE DEALERSHIP WHERE I PURCHASED MY TRUCK PERFORMED A 2+HR INSPECTION ON THE FRAME IN 2017. THE DEALERSHIP THAT "UNDERCOATED," MY TRUCK ONLY HAD IT IN THE REPAIR AREA, FOR 15MINS AND, BROUGHT IT BACK OUT, STATING THEY "HAMMER-TESTED" IT AND, IT WAS IN GREAT SHAPE? I'M WORRIED SICK OVER MY OUTCOME, TOMORROW. I'M IN NO FINANCIAL POSTION TO REPLACE MY TRUCK. A TRUCK I WAS TOLD WOULD LAST UP TO 300,000'MILES. I DID COMPLAIN TO TOYOTA HEADQUARTERS IN 2018, WAS GIVEN A CLAIM NUMBER I CALLED THEM WHEN I FOUND THE CRACK, IN THE LEFT-SIDE, REAR OF MY FRAME, THIS, PAST FRIDAY. I HAD BEEN HEARING A "RATTLE," FROM BENEATH MY TRUCK, THE LAST FEW TIMES, I HAD DRIVEN IT. I BARELY HAD TO BEND OVER, TO SEE THE CRACK IN MY FRAME! THIS IS A HORRIFICLY, DANGEROUS CONDITION. (IT WAS PARKED AND, NOT RUNNING, WHEN I FOUND THE CRACK, IN THE FRAME.
Suspension, Other or unspecified, Jun 7, 2019
2004 TOYOTA TACOMA FRAME RUSTED THROUGH, HOLE YOU CAN PUT HAND THROUGH. TOYOTA NEVER ISSUED RECALL, CLAIMS CORROSION CAMPAIGN WAS OVER. I NEVER RECEIVED ANY NOTICE, I AM THE ORIGINAL OWNER. TOYOTA SAYS I AM ON MY OWN FOR REPLACEMENT. FOUND ISSUE AT MY BROTHER'S HAD TO LEAVE TRUCK UNSAFE TO DRIVE. WILL ADD PHOTOS AFTER I GET BACK TO VEHICLE.
Structure, Jun 4, 2019
THE FRAME IS RUSTING OUT
Structure, May 21, 2019
I HAD TIRES ROTATED,TECHNICIAN TOLD ME FRAME IS EXTREMELY RUSTED(TACOMA PROBLEM) BIG SAFETY PROBLEM.TOYOTA TOLD ME THEY WOULD CHECK IT OUT FOR 98,-- DOLLARS. I DON'T THINK THAT'S RIGHT. TOYOTA PROBLEM
Suspension, May 15, 2019
RIGHT BALL JOINT BROKE. WHEEL TUCKED UNDER VEHICLE. BROKE CV AXLE
Structure, May 14, 2019
THE DEALER DISCOVERED HOLES IN THE FRAME ON 3/26/19. ACTUALLY IT WAS IN FOR REPAIR OF A GAS TANK STRAP AND I BELIEVE THEY USED A HAMMER ON THE FRAME TO MAKE THE HOLES. THEY WROTE IT UP AS MY TRUCK WAS UNSAFE TO DRIVE. IT ONLY HAS 81,000 MILES ON IT AND OTHER WISE IN GREAT SHAPE. I HAD IT IN FOR A RECALLED RUSTED SPARE TIRE HOLDER ON 2/11/15 AND THE SERVICE MANAGER TOLD ME THAT THE FRAME LOOKED OK AND IF THE FRAME DEVELOPS HOLES THEY CAN RECOMMEND A GOOD WELDER.
Suspension, May 14, 2019
BALL JOINT SEPARATED AND WHEEL TUCKED UNDER CAR. ALSO BROKE CV SHAFT
Structure, May 3, 2019
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOLAND (170 US-22, SPRINGFIELD TOWNSHIP, NJ 07081, (800) 288-6526) WHERE IT WAS CONFIRMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1904301385. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,000. *BF