2005 Toyota Tacoma
Problems, recalls and owner-reported issues
Structure is the leading concern among 707 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Tacoma model years with reports.
Of the 2005 reports, 47 involved a crash and 4 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Suspension, rear, springs, leaf spring assembly, leafSep 29, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2005-2011 Toyota Tacoma Pre-Runner and 4x4 vehicles manufactured September 14, 2009, to October 11, 2010. In the affected vehicles, one of the leaf springs may fracture due to stress or corrosion. While being driven, the broken leaf could move out of position and contact surrounding components including the fuel tank, possibly puncturing the tank and causing a fuel leak.
If the fuel tank leaks fuel from being punctured, there is an increased risk of a fire.
Toyota will notify owners and dealers will install new rear leaf spring assemblies. The recall began on January 29, 2016. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 14V604000 on NHTSA.gov
Seat beltsAug 7, 2013
Toyota is recalling certain model year 2005-2010 Tacoma Access Cab vehicles manufactured September 14, 2004, through March 29, 2010; and model year 2011 Tacoma Access Cab vehicles manufactured July 1, 2010, through September 7, 2011. If the access doors are repeatedly and forcefully closed, the screws that attach the seat belt pre-tensioner to the seat belt retractor can loosen over time. If the screws loosen completely, the seat belt pre-tensioner and the retractor spring cover could detach from the seat belt retractor.
If the seat belt pre-tensioner detaches from the seat belt assembly, the seat belt pre-tensioner will not perform as designed, increasing the risk of injury in a severe crash.
Toyota will notify owners, and dealers will inspect the seat belt assemblies. Based on the inspection, the seat belt assembly will be replaced or new pre-tensioner screws will be installed with thread-locking sealant and a retractor spring cover with stopper ribs to prevent loosening of the screws. These services will be provided at no cost to the owner. The recall began during February 2014. Owners may contact Toyota at 1-800-331-4331.
Campaign 13V337000 on NHTSA.gov
Air bags, frontalMar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2009 TACOMA VEHICLES, MANUFACTURED FROM SEPTEMBER 14, 2004, THROUGH AUGUST 29, 2008. OVER TIME, STEERING WHEEL VIBRATION MAY DAMAGE THE SPIRAL CABLE ASSEMBLY (CLOCKSPRING) THAT POWERS THE DRIVERS AIR BAG MODULE. IF DAMAGE OCCURS, THE AIR BAG WARNING LAMP WILL ILLUMINATE AND THE AIR BAG MAY BECOME DEACTIVATED.
IN THE EVENT OF A CRASH, THE DRIVERS SIDE AIR BAG MAY NOT DEPLOY, INCREASING THE RISK OF PERSONAL INJURY.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SPIRAL CABLE ASSEMBLY, FREE OF CHARGE. AN INTERIM LETTER IS EXPECTED TO BE MAILED TO OWNERS DURING APRIL 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 12V092000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Air bagsApr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Campaign 06V096000 on NHTSA.gov
Air bagsJun 28, 2005
ON CERTAIN REGULAR CAB PICKUP TRUCKS EQUIPPED WITH A BENCH SEAT, THE SEAT POSITION AND SEAT BELT BUCKLE SENSOR CONNECTOR PINS ARE INCORRECTLY POSITIONED DUE TO A WIRE HARNESS MANUFACTURING PROCESS ERROR.
IN THIS CONDITION, THE SEAT POSITION AND SEAT BELT BUCKLE SENSOR MAY NOT FUNCTION AS DESIGNED, AFFECTING THE ADAPTIVE AIR BAG DEPLOYMENT, WHICH IF THE VEHICLE IS INVOLVED IN A CRASH, COULD RESULT IN IMPROPER OCCUPANT RESTRAINT.
DEALERS WILL INSPECT THE SEAT POSITION AND SEAT BELT FASTENING CONDITION SENSOR CONNECTOR. AN ADDITIONAL SUB-WIRE HARNESS WILL BE INSTALLED TO CORRECT THE CONNECTOR PIN MANUFACTURING ERROR, IF NECESSARY. THE RECALL BEGAN ON JULY 25, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-431-4331.
Campaign 05V302000 on NHTSA.gov
Parking brakeFeb 11, 2005
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH AN AUTOMATIC TRANSMISSION, THERE IS A POSSIBILITY THAT THE PARKING BRAKE PEDAL CABLE LOCK NUT MAY NOT HAVE BEEN TIGHTENED TO THE PROPER TORQUE SPECIFICATION. IN THIS CONDITION, THE LOCK NUT MAY LOOSEN AND COME OFF, WHICH WILL REDUCE THE EFFECTIVENESS OF THE PARKING BRAKE.
THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL IF THE TRANSMISSION IS NOT PLACED INTO THE "PARK" POSITION AND THE VEHICLE IS PARKED ON A SLOPE, THUS RAISING THE POSSIBILITY OF A CRASH.
DEALERS WILL INSPECT AND TIGHTEN THE PARKING BRAKE PEDAL CABLE LOCK NUT TO THE PROPER TORQUE SPECIFICATION FREE OF CHARGE. THE RECALL BEGAN ON MARCH 3, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 05V050000 on NHTSA.gov
Representative owner complaints
707 reports, newest first.
Suspension, Structure, Nov 7, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICING AND WAS INFORMED THAT THERE WAS EXTENSIVE RUST, CORROSION, HOLES, AND CRACKS IN THE FRAME. THE VEHICLE WOULD NOT PASS AN INSPECTION UNLESS THE PARTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE RECALL REMEDY STATUTE EXPIRED IN MARCH OF 2016, BUT REFUSED TO PROVIDE A RECALL REPAIR SOLUTION. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Structure, Oct 13, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO BE SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE CAMPAIGN EXPIRED IN MARCH OF 2016 AND THE UNDERCOATING, PERFORMED BY ANOTHER DEALER, FAILED TO STOP THE CORROSION. IT WAS DIAGNOSED THAT EITHER THE FRAME NEEDED TO BE REPAIRED OR THE ENTIRE VEHICLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Air bags, Oct 3, 2016
DRIVER AIRBAG LIGHT IS ON. WHY IS MY VIN NOT INCLUDED IN THE FOLLOWING RECALL BY TOYOTA FOR AIRBAGS FOR TACOMA PICKUPS. NHTSA CAMPAIGN NUMBER: 12V092000 COMPONENT(S): AIR BAGS
Structure, Sep 23, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT NOTICED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Service brakes, Sep 21, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER A RECALL FOR THE FRAME. AFTER THE FRAME WAS REPAIRED, THE DEALER STATED THAT ALL FOUR BRAKES ALSO NEEDED REPAIR. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER AND FAILURE MILEAGE WERE UNKNOWN.
Structure, Sep 15, 2016
MY TRUCK FRAME IS SEVERELY RUSTED. TOYOTA HAD A VOLUNTARY FRAME EXCHANGE PROGRAM, FOR WHICH I QUALIFIED. I FIRST TOOK MY TRUCK TO THE LOCAL DEALER (PENN TOYOTA IN GREENVALE, NY) FOR INSPECTION AS PER TOYOTA'S PROGRAM IN OCTOBER 2015. DEALER CONFIRMED THAT A NEW FRAME IS NEEDED AND ADVISED ME THAT IT IS ON ORDER. SINCE OCT 2015, I FOLLOWED UP WITH DEALER SEVERAL TIMES, AND IN JANUARY 2016, DEALER ADVISED THAT THEY DO NOT HAVE THE DOCUMENTATION IN THEIR SYSTEM. SO I BROUGHT MY TRUCK BACK IN AGAIN, AND SERVICE MANAGER JIMMY CONFIRMED THAT I AM ENTITLED TO A NEW FRAME UNDER TOYOTA PROGRAM AND THEY WILL PLACE THE ORDER FOR ME. AGAIN, I CONTINUED TO FOLLOW UP SEVERAL TIMES EACH MONTH AND WAS TOLD THAT FRAME IS ON ORDER. IN MARCH 2016, I FOLLOWED UP AGAIN WITH DEALER BECAUSE THE TOYOTA PROGRAM WAS ABOUT TO EXPIRE. DEALER AGAIN REASSURED ME THAT MY CASE IS IN THE SYSTEM BUT IT WILL TAKE SOME TIME TO RECEIVE NEW FRAME. IN APRIL 2016, I FOLLOWED UP AGAIN BUT THIS TIME I WAS TOLD THAT THERE IS NO DATA IN THEIR SYSTEM ABOUT HAVING ORDERED A NEW FRAME FOR MY TRUCK. I IMMEDIATELY CONTACTED TOYOTA CORPORATE OFFICE AND THEY OPENED A CASE NUMBER (160-422-2525). I WAS TOLD BY TOYOTA REPRESENTATIVE HANDLING MY CASE THAT THEY ARE GETTING A NEW FRAME FOR ME. IT IS NOW SEPTEMBER 2016 AND I STILL HAVE NOT RECEIVED ANY NEW UPDATES. DUE TO THE LARGE RUST HOLES IN MY FRAME AND HAVING READ REPORTS OF OTHER OWNERS HAVING SIMILAR ISSUES (AND TOYOTA'S ACKNOWLEDGEMENT OF THE PROBLEM AS EVIDENCED BY THE FRAME REPLACEMENT PROGRAM), I HAVE NOT BEEN ABLE TO FULLY MAKE USE OF MY TRUCK SINCE I FIRST LEARNED ABOUT THE RUST BECAUSE I DO NOT FEEL SAFE DRIVING IT.
Structure, Sep 15, 2016
THE FRAME ON THIS TRUCK HAD BEEN REPLACED DUE TO EXCESSIVE RUST. THE REAR BUMPER SUPPORT BC AND FACTORY INSTALLED TOW HITCH WERE RE INSTALLED. THAT WAS NOVEMBER 2014. IN AUGUST OF BRAD 2016 WHILE TOWING A SMALL CAMPER ON THE MASS TURNPIKE, THE HITCH TO FRAME ATTACHMENT FAILED ON THE DRIVER'S SIDE OF THE FRAME. PULLED OVER WHEN I HEARD THE THUMP.
Structure, Sep 15, 2016
THE TACOMA IS SUSCEPTIBLE TO UNUSUAL AMOUNTS OF FRAME RUST AND WHILE UNDERNEATH MINE, CHANGING THE OIL IN THE TRUCK I FOUND HOLES IN THE TRUCK FRAME LARGE ENOUGH TO FIT MY FIST IN. SO FAR I'VE RECEIVED THE RUN AROUND FROM TOYOTA. THEY HAD A LIMITED SERVICE CAMPAIGN AND REPLACED MANY TRUCK FRAMES. THAT STOPPED IN MARCH OF 2016. NOW THEY AREN'T DOING ANYTHING ABOUT THIS PROBLEM AND LEAVING IT ON THE SHOULDERS OF AMERICANS TO DEAL WITH. IN ADDITION TO THAT, AFTER THEIR OWN ADMISSION, ONE COULD ONLY SUSPECT THAT THE FRAMES THAT WEREN'T REPLACED HAVE A HIGH LIKELIHOOD OF FAILURE ON THE HIGHWAYS, ESPECIALLY IN STATES WHERE THEY (THE STATES) DON'T DO RIGOROUS INSPECTIONS TO GET VEHICLES LICENSED. AFTER THE RESEARCH THAT I'VE DONE I'VE DISCOVERED A FEW THINGS; THE TRUCKS HAVE A FUNDAMENTAL FRAME PROBLEM. TOYOTA ADMITTED THAT THERE IS A PROBLEM. MANY OF US, (TACOMA OWNERS) CAN'T AFFORD TO REPLACE THE TRUCK FRAME OR PURCHASE ANOTHER VEHICLE TO REPLACE IT WITH POTENTIALLY MAKING THE HIGHWAYS AND TOYOTA DRIVERS UNSAFE BECAUSE OF A KNOWN MANUFACTURING DEFECT THAT TOYOTA WON'T RECTIFY. ADDITIONALLY, I'M SURE BASED ON FORUMS AND OTHER REVIEWS I'VE UNCOVERED ONLINE, THAT MANY OF THE VEHICLE OWNERS ARE COMPLETELY UNAWARE OF THE DEFECT AND THE THREAT TO THEIR OWN SAFETY, AND THE SAFETY OF THOSE AROUND THEM ON THE ROADWAYS DUE TO SAID DEFECT.
Structure, Sep 6, 2016
WHILE UNDERNEATH TRUCK INVESTIGATING NOISE FROM VIBRATING METAL I NOTICED THE FRAME BADLY RUSTED NEAR THE CATALYTIC CONVERTER TO THE POINT WHERE A LARGE HOLE FORMED. RUSTED PIECES OF THE FRAME FALL OFF WHEN LIGHTLY TAPPED WITH A HAMMER. A QUICK INTERNET SEARCH MADE IT APPARENT THIS IS A VERY COMMON PROBLEM. TRUCK WAS BOUGHT AND ALWAYS REGISTERED IN A SOUTHERN STATE BUT WAS DRIVEN IN ILLINOIS FOR 3 YEARS WHILE ON MILITARY ORDERS. THERE IS SURFACE RUST EVERYWHERE BUT I HAVEN'T DONE A COMPLETE INSPECTION YET TO FIND OTHER HOLES.
Suspension, Aug 30, 2016
THE LEAF SPRINGS THE DEALER REPLACED UNDER A RECALL FAILED. WE HAD A TOW PACKAGE ON OUR TACOMA & HAD NO PROBLEM TOWING OUR CAMPER WITH THE EXISTING LEAF SPRINGS. THE NEW LEAF SPRINGS FAILED WHEN WE TRIED TO TOW OUR CAMPER & THE DEALER SAYS IT'S OUR FAULT FOR OVERLOADING THE SUSPENSION. I WISH I HAD IGNORED THE RECALL NOTICE.
Fuel system, Gasoline, Structure, Aug 24, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. AFTER PUMPING TEN GALLONS OF FUEL IN THE VEHICLE AND DRIVING HOME, THE CONTACT NOTICED THAT THE FRONT STRAP HOLDING THE FUEL TANK FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 010/04/16*LJ *TR
Other or unspecified, Aug 24, 2016
ON FRIDAYAUGUST19 2016 AS I WAS DRIVING MY 2005 TOYOTA TACOMA A RATTLE DEVELOPED IN MY FRONT END. COME TO FIND OUT THE FRAME ON MY TRUCK HAD ROTTED LEAVING THE FRONT STABILIZER HANGING. WITH THIS I HAD CALLED TOYOTA CORPORATE ON MONDAY THE 22 WERE I WAS TOLD AN ADVISOR WOULD CONTACT ME WITHIN 24 HRS. DURING THAT TIME I HAD PUT OUT A CALL TO BALISE TOYOTA IN WEST SPRINGFIELD MA. WERE I TAKE MY TRUCK FOR SERVICE. I HAD SPOKE TO THE SERVICE MANAGER AND WAS TOLD THERE WAS NOTHING TOYOTA WOULD DO FOR ME PERTAINING TO THE RUSTED FRAME ON MY VEHICLE DUE TO IT HAVING THE FRAME COATED DURING THEIR CAMPAIGN IN 2013. I THEN RECEIVED CALL FROM ADVISOR ASSIGNED TO ME THROUGH CORPORATE WERE I WAS ALSO TOLD THE SAME THING. HERES MY VIEW , YES I GOT THE COATING IN 2013 WERE IT MADE THE FRAME EVEN WORSE ONCE IT CAME OFF. MY TRUCK IS NOW A SAFETY ISSUE. NOT EITHER OF THE TOYOTA REPS EVEN OFFERED TO LOOK AT THE TRUCK OR SHOWED ANY CONCERN ABOUT MY SAFETY. THEY CLAIM THERE WAS A DEAD LINE ON THE REPLACEMENT FRAMES ENDING ON MARCH OF 2015. QUESTION HOW DO YOU PUT A DEADLINE ON SOMETHING WHICH IS GOING TO HAPPEN IN TIME POSSIBLY RESULTING IN INJURY OR EVEN DEATH. TOYOTA MADE A BIG MISTAKE WITH THE MANUFACTURING OF THESE FRAMES AND EVERYONE KNOWS THIS. THEY NEED TO BE LIABLE AND TAKE RESPONSIBILITY FOR THEIR MISTAKE. I EVEN HAVE PAST SERVICE RECORDS WERE TOYOTA HAS GIVEN THE GREEN LIGHT ON MY FRAME/BOLTS. THEIR ADVISOR WOULD ONLY SAY WE DON'T RECOMMEND YOU DRIVING YOUR VEHICLE AFTER I ASKED HER WHAT WOULD HAPPEN IF I WAS TO DRIVE MY VEHICLE AND THE FRAME FAILED RESULTING IN INJURY OR DEATH. THEY PRAISE CUSTOMER SAFETY ON THEIR WEB SITES, THIS IS HARDLY THE CASE.
Steering, Structure, Aug 8, 2016
MAJOR RUST DAMAGE ON FRAME AFTER ONLY 8 YEARS OF VEHILCE BEING RELEASED, A 2 BY 4 INCH WIDE HOLE ON BOTH SIDES FOR THE TRUCKS FRAME CAUSING WARPING AND BENDING AS WELL AS UNSAFE DRIVING CONDITIONS. WHEN TAKEN TO TOYOTA DEALERSHIP REPAIRS TOOK 9 MONTHS, AND UPON COMPLETION WAS SEND BACK TO OWNERS POSSESSION WITHOUT TEST DRIVING OR VERIFYING PROJECT COMPLETION.
Suspension, Aug 4, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Structure, Service brakes, Aug 4, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, IT WAS DISCOVERED THAT THERE WERE HOLES IN THE FRAME OF THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS A BRAKE LINE FAILURE THAT OCCURRED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 91,213. THE VIN WAS NOT AVAILABLE.
Other or unspecified, Jul 31, 2016
THE FRAME OF THE VEHICLE HAS SIGNIFICANT RUST AND HOLES ROTTED THROUGH IT. I CONTACTED TOYOTA AND WAS TOLD THAT THEY HAD OFFERED A "LIMITED SERVICE CAMPAIGN". I NEVER RECEIVED A MAILING REGARDING THIS CAMPAIGN. AFTER FILING A COMPLAINT AND RECEIVING A CASE NUMBER I WAS CONTACTED AND TOLD THAT THE LIMITED SERVICE CAMPAIGN HAD EXPIRED AND TOYOTA "WILL NOT EXTEND THE WARRANTY OR OFFER ANY ASSISTANCE". I WAS ALSO TOLD THAT SINCE I HAD ACKNOWLEDGED THE PROBLEM TOYOTA WAS NOT LIABLE FOR ANY FUTURE DAMAGES, INJURY, OR DEATH. IT IS UNACCEPTABLE THAT TOYOTA ACKNOWLEDGES THEIR OWN MANUFACTURING DEFECT BUT THEN WILL NOT HELP THEIR CUSTOMERS AFTER A SET DEADLINE. WHO DECIDED THAT A TACOMA OWNER'S SAFETY DOES NOT MATTER AFTER A SET DATE? THESE VEHICLES ARE NO LONGER SAFE TO DRIVE AND WILL FAIL STATE INSPECTIONS, RENDERING THEM USELESS WITHOUT THE OWNERS PAYING HUGE AMOUNTS OF THE MONEY TO FIX A POOR QUALITY FRAME THAT TOYOTA ADMITTED WAS THEIR FAULT. I HAVE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. TOYOTA RESPONDED: "GOOD MORNING: THE EXTENDED WARRANTY FRAME PROGRAM FOR 2005-2008 TACOMA VEHICLES ENDED ON 3/31/16. AN AUTHORIZED TOYOTA DEALER NEEDED TO INSPECT THE FRAME BY 3/31/16 FOR VEHICLE TO BE ELIGIBLE FOR A FRAME REPLACEMENT." THERE ARE HUNDREDS OF OTHER TACOMA OWNERS FILING SIMILAR COMPLAINTS WITH BBB AND WITH NHTSA, PROVING THAT THIS IS NOT AN ISOLATED INCIDENT AND TOYOTA NEEDS TO STAND BEHIND THEIR PRODUCTS AND MAKE THINGS RIGHT BY CONTINUING THE LIMITED SERVICE CAMPAIGN AND REPAIRING/REPLACING THE INFERIOR VEHICLE FRAMES THAT THEY SOLD TO THE PUBLIC.
Suspension, Jul 28, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER THE MANUFACTURER CUSTOMER LIMITED SERVICE CAMPAIGN THAT WAS RELATED TO THE FRAME. THE CONTACT MENTIONED THAT A COMPOUND SOLUTION WAS APPLIED TO THE ENTIRE FRAME. IN 2016, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR OF THE VEHICLE WAS COMPLETELY CORRODED AND DECLINED TO SERVICE THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) DUE TO THE REAR LEAF SPRING'S EXCESSIVE RUST CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,455.
Structure, Jul 28, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (AIR BAGS); HOWEVER, THE DEALER REFUSED TO PERFORM THE RECALL REPAIR FOR FREE DUE TO EXCESSIVE CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Suspension, Structure, Other or unspecified, Jul 27, 2016
THE OWNER OF THE TOYOTA TACOMA RECEIVED A SAFETY RECALL NOTICE INFORMING THE OWNER THAT CERTAIN TOYOTA VEHICLES FROM THE YEAR 2005 -2011 HAS HAD A DEFECT WITH REAR LEAF SPRING . THE OWNER IMMEDIATELY WENT TO TOYOTA OF BOWIE , MARYLAND HE INFORMED THEM THE NOTICE HE RECEIVED IN MARCH . HE HAS CALLED THE MANAGER SEVERAL TIMES DURING THE LAST 4 MONTHS TO GIVE AN UPDATE OF THE PARTS . IT'S BEEN 4 MONTHS THE CAR HASN'T BEEN FIXED.
Structure, Jul 24, 2016
I AM WRITING TO YOU IN REFERENCE TO MY 2005 TOYOTA TACOMA. AS YOU MAY BE AWARE, TACOMAS HAVE BEEN HAVING PROBLEMS IN THE STATES WITH HARSH WINTERS, AND WITH CORROSIONS OF THE FRAME FROM ROAD SALT. THE PROBLEM HAS BEEN SO EVIDENT THAT TOYOTA HAS ADMITTED TO NOT HAVING ADEQUATE CORROSION RESISTANT PROTECTION. THE FIRST TIME I BECAME AWARE OF THIS ISSUE WAS AT THE END OF JUNE 2016. I CALLED MY TOYOTA DEALER ABOUT TWO OTHER RECALLS AND INQUIRED ABOUT THE FRAME ISSUE AS WELL. THE SERVICE TECHNICIAN TOLD ME THAT THE FRAME IN FACT HAD A 'LIMITED SERVICE CAMPAIGN' ISSUED BY TOYOTA WHICH EXPIRED MARCH 31, 2016. HE SAID TO BRING IN MY TRUCK FOR THE OTHER TWO RECALLS (ONE WAS FOR THE LEAF SPRING) AND HE WOULD INSPECT THE FRAME (SEE PAGE 2 OF SERVICE INVOICE). AFTER INSPECTION, THE TECHNICIAN SAID HE DID NOT THINK THE TRUCK WOULD HOLD UP IN AN ACCIDENT. I CALLED TOYOTA CUSTOMER SERVICE EXPERIENCE, IN CALIFORNIA, AND ASKED FOR THEIR HELP AND EXPLAINED THE SITUATION ABOVE. THEY GAVE ME A CASE NUMBER (1607110805) AND SAID THEY WOULD GET BACK TO ME. WHEN I RECEIVED THE CALL BACK, THEY DECLINED MY REQUEST DO TO MISSING THE DEADLINE. IF THIS PROBLEM IS A KNOWN SITUATION WITH TACOMAS (ENOUGH FOR A 'LIMITED SERVICE CAMPAIGN'), ONE WOULD THINK TO ENSURE THE SAFETY OF THEIR CUSTOMERS, THEY WOULD SEND A CERTIFIED LETTER. NOT ONLY IS MY SAFETY IN JEOPARDY, BUT I CANNOT EVEN TRADE MY VEHICLE IN FOR ONE THAT WILL ENSURE MY SAFETY DUE TO FINANCIAL LIMITATIONS AND THE DECREASED VALUE OF MY TRUCK NOT HAVING THIS ISSUE RESOLVED. IF TOYOTA REALLY CARES ABOUT THEIR PRODUCT AND THE SAFETY OF THEIR CUSTOMERS, THEY WOULD DO THE RIGHT THING AND REPLACE MY TRUCK FRAME (ESPECIALLY SINCE ONE OF THEIR OWN CERTIFIED MECHANICS DETERMINED THE TRUCK HAS BEEN EFFECTED BY THE VERY SAME CAMPAIGN). THANK YOU FOR TAKING THE TIME TO READ THIS AND HOPEFULLY YOU CAN HELP ME RESOLVE THIS ISSUE. *TR
Suspension, Jul 11, 2016
RECEIVED RECALL NOTICE AND TOOK TO LOCAL DEALER. DEALER REFUSED TO WORK ON VEHICLE BECAUSE OF AFTERMARKET LIFT KIT (3"). I WAS INFORMED THAT IN ORDER TO DO RECALL I HAD TO PAY $480 TO REMOVE FRONT SUSPENSION IN ORDER TO DO RECALL WHICH AMOUNTS TO 3 HRS LABOR CHARGE. I DIDN'T AGREE TO THAT AND LEFT. I ENDED UP CALLING TOYOTA WITH THE ISSUE AND ASKING FOR A RESOLUTION TO THIS AND WAS INFORMED THERE WAS NOTHING THEY COULD DO. I FOUND IT TO BE INTERESTING THAT NO ONE I TALKED TO HAD RUN INTO THIS SITUATION BEFORE. THE RECALL AFFECTS 600K TRUCKS AND APPARENTLY I'M THE ONLY ONE WITH A LIFT KIT INSTALLED ,WHICH IS LUDICROUS. I FEEL TOYOTA HAS RESPONSIBILITY TO CORRECT THIS AND THEY ARE UNDER LAW TO RESOLVE THIS ISSUE. IN CONCLUSION I JUST WANT THIS SAFETY ISSUE RESOLVED AND THEY ARE TELLING ME TO PAY FOR A SAFETY DEFECT THAT IS NOT OF ANY FAULT OF MINE.
Suspension, Jul 8, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE DEALER HAD BEEN CONTACTED NUMEROUS TIMES FOR A YEAR AND WAS UNABLE TO PROVIDE THE PART FOR THE REPAIR BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Seat belts, Structure, Jul 8, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. AFTER THE VEHICLE WAS TAKEN TO BE SERVICED FOR NHTSA CAMPAIGN NUMBER: 13V337000 (SEAT BELTS), THE TECHNICIAN STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE FRAME AND RECALL PARTS BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000. PARTS DISTRIBUTION DISCONNECT.
Suspension, Jul 7, 2016
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
Suspension, Jul 1, 2016
BECAUSE MY TOYOTA TACOMA HAS A 3 IN LIFT KIT, TOYOTA WILL REPLACE THE DEFECTIVE LEAF SPRINGS BUT WILL NOT REINSTALL THE LIFT KIT. THIS WILL COST ME APPROXIMATELY THREE HUNDRED OF MY OWN MONEY. I FIND THIS UNACCEPTABLE-