2011 Toyota Tacoma
Problems, recalls and owner-reported issues
Suspension is the leading concern among 186 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Tacoma model years with reports.
Of the 2011 reports, 8 involved a crash and 6 involved a fire. 7 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Structure, body, hood, hinge and attachmentsJul 3, 2017
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.
SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.
Campaign 17V425000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rear, springs, leaf spring assembly, leafSep 29, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2005-2011 Toyota Tacoma Pre-Runner and 4x4 vehicles manufactured September 14, 2009, to October 11, 2010. In the affected vehicles, one of the leaf springs may fracture due to stress or corrosion. While being driven, the broken leaf could move out of position and contact surrounding components including the fuel tank, possibly puncturing the tank and causing a fuel leak.
If the fuel tank leaks fuel from being punctured, there is an increased risk of a fire.
Toyota will notify owners and dealers will install new rear leaf spring assemblies. The recall began on January 29, 2016. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 14V604000 on NHTSA.gov
Equipment, other, labelsAug 4, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 14V475000 on NHTSA.gov
Seat beltsAug 7, 2013
Toyota is recalling certain model year 2005-2010 Tacoma Access Cab vehicles manufactured September 14, 2004, through March 29, 2010; and model year 2011 Tacoma Access Cab vehicles manufactured July 1, 2010, through September 7, 2011. If the access doors are repeatedly and forcefully closed, the screws that attach the seat belt pre-tensioner to the seat belt retractor can loosen over time. If the screws loosen completely, the seat belt pre-tensioner and the retractor spring cover could detach from the seat belt retractor.
If the seat belt pre-tensioner detaches from the seat belt assembly, the seat belt pre-tensioner will not perform as designed, increasing the risk of injury in a severe crash.
Toyota will notify owners, and dealers will inspect the seat belt assemblies. Based on the inspection, the seat belt assembly will be replaced or new pre-tensioner screws will be installed with thread-locking sealant and a retractor spring cover with stopper ribs to prevent loosening of the screws. These services will be provided at no cost to the owner. The recall began during February 2014. Owners may contact Toyota at 1-800-331-4331.
Campaign 13V337000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsMar 4, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 FJ CRUISER, LAND CRUISER, TACOMA, SEQUOIA AND TUNDRA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." WHEN FACTORY-INSTALLED WHEELS AND TIRES WERE REPLACED WITH TOYOTA AUTHORIZED ACCESSORY WHEELS AND LT TIRES PRIOR TO FIRST SALE, THE TIRE PRESSURE MONITORING SYSTEMS WERE NOT RE-CALIBRATED CORRECTLY AND THEREFORE DO NOT START ILLUMINATING THE LOW TIRE PRESSURE WARNING TELLTALE AT THE REQUIRED MINIMUM ACTIVATION PRESSURE.
FAILURE TO WARN OF TIRE DEFLATIONS IS A NON-COMPLIANCE WITH FMVSS 138 AND COULD LEAD TO TIRE FAILURE INCREASING THE RISK OF A CRASH.
FOR THE LAND CRUISER, SEQUOIA, TACOMA AND TUNDRA VEHICLES, THE DEALER WILL RE-CALIBRATE THE TIRE PRESSURE MONITORING SYSTEM ON AFFECTED VEHICLES AND INSTALL AN UPDATED TIRE AND LOADING INFORMATION LABEL AT NO CHARGE. FOR THE FJ CRUISER VEHICLES, THE TPMS CANNOT BE RESET SO THE ELECTRONIC CONTROL UNIT (ECU) FOR THE TPMS WILL BE REPLACED. TOYOTA IS CURRENTLY DEVELOPING THE REMEDY ECU. IF AN OWNER IS NOT CERTAIN WHETHER HIS OR HER VEHICLE IS EQUIPPED WITH THESE ACCESSORIES, PLEASE CONTACT ANY TOYOTA DEALER FOR AN INSPECTION AT NO CHARGE. THE SAFETY RECALL BEGAN ON MARCH 31, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V148000 on NHTSA.gov
Representative owner complaints: suspension
60 reports, newest first. Show all
Suspension, Aug 12, 2026
The contact owns a 2011 Toyota Tacoma. While inspecting underneath the vehicle, the contact discovered that the vehicle was only equipped with three leaf springs instead of four. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall for the failure associated with the VIN. The failure mileage was unknown.
Suspension, Structure, Jul 6, 2026
The contact owns a 2011 Toyota Tacoma. The contact stated that while performing a routine engine oil change, extensive corrosion was observed across the entire undercarriage. The severe rust damage fully compromised the vehicle's structural frame, control arms, and several underbody components. The dealer was not notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.
Suspension, Jun 3, 2026
2011 Tacoma, 4x4. Leaf spring is broken on the passenger side. 130,000 miles. According to Toyota my vin is not included under recall 14V-604. I do believe this is either an error or deliberate oversight to avoid responsibility. Manufacturer date 05/11 so according to the recall notice it falls within the date range but not the effected Vins.
Suspension, Service brakes, Jan 24, 2026
I purchased the truck December 6th 2025 within a thousand Miles within the end of the year I experienced brake failure on the highway I laid under the truck to patch the brake failure and found a cracked leaf spring suspension component which there's already a recall for that exact make and model just not my VIN number for that cracked leaf spring there was a recall for frame rust and just rust in general and my brake lines rusted out but a certified technician from the used car dealership said it was safe and road Worthy I experienced a brake fire on the front calipers shortly after this brake failure the fire caused 7800 worth of damage I got quoted from Toyota to fix it and that doesn't cover the $2,000 worth of leaf springs which there was already an exact recall for this exact model of truck for the exact damage depicted but somehow my VIN is not applicable for this repair.
Suspension, Other or unspecified, May 23, 2025
I am the third owner of a 2011 Toyota Tacoma Access Cab 2.7L. I purchased it in Oct. 2024 in NY. At that time, there were no visible signs of frame rust. Within 6 months, it developed severe corrosion, including deterioration at the suspension mounts. The vehicle is no longer safe to drive and is available for inspection. Toyota previously recalled earlier Tacomas for the same issue, but for 2011–2017 models, they issued a Limited Service Campaign (K0D) and Customer Support Program (ZKA), which expired after only 12 years (vs. 15 years previously). This was not classified as a recall, despite serious safety concerns. The prior owner appears to have driven zero miles from 2020–2022, when the campaign was active. The vehicle was registered in Vermont, where statewide COVID restrictions closed dealerships and suspended non-essential services. No extension or accommodations were provided by Toyota. I discovered the corrosion on [XXX], during a frame inspection immediately after investing $4,800 in bodywork. The mechanic noted the corrosion was extensive and abnormal for a 2011 model—more consistent with a truck from the 1980s. Toyota’s decision to time this campaign at the height of COVID and shorten the eligibility window appears negligent and possibly strategic. Now in 2025, many owners are finding catastrophic frame rot after Toyota's limited program has ended. I urge NHTSA to investigate this as a true safety defect, not a service courtesy. Owner testimonials of frame failure after expiration: [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Suspension, Aug 24, 2023
The contact owns a 2011 Toyota Tacoma. The contact stated that after taking the vehicle for repair, the contact was made aware of rust on the steering shaft and the support arms and the front end of the vehicle. The contact took the vehicle to the dealer and the contact was informed that there was no fix for the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 144,000.
Suspension, Jan 18, 2023
My vehicle failed the state of Maine safety inspection due to a broken leaf spring. I had the vehicle further inspected at a Toyota dealership and they reported the same issue. They gave me an estimate to replace the rear springs for a total cost to me of $2321.00. This an expense that I do not believe should have to bare, as this vehicle is only used for personal use. The heaviest load this vehicle has carried is a few bags of fertilizer.
Suspension, Structure, Sep 20, 2022
Toyota Tacoma was sprayed in 2020 for frame rust. Rust has began again on the frame. Also the suspension and behind the two rear wheels rust is rampant. Lots and lots of rust but no new holes since was sprayed. Pictures attached of the 2011 Toyota Tacoma with 68,000 miles.
Suspension, Mar 6, 2021
PASSENGER SIDE REAR SUSPENSION WAS MAKING NOISE. LOUD CLUNKING. UPON FURTHER INSPECTION, REAR LEAF SPRING IS BROKEN IN 2 PLACES. THE PREVIOUSLY INSTATED RECALL DOES NOT COVER MY VEHICLE??
Suspension, Feb 28, 2021
REAR LEAF SPRINGS ARE VERY WEAK AND ARE NOT AS SUPPORTIVE AS THEY SHOULD BE. AS SHOWN IN THE PHOTO THE SPRING IS PRETTY MUCH STRAIGHT AND IT SHOULD HAVE SOME CURVE AS THERE IS NO LOAD ON THE VEHICLE.
Suspension, Jul 2, 2020
TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. THE CONTACT STATED THAT THE REAR LEAF SPRING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE WAS DISCOVERED BY TOYOTA OF SCRANTON (3400 N MAIN AVE, SCRANTON, PA 18508) WHILE THE VEHICLE WAS BEING INSPECTED. THE CONTACT WAS ALSO INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,304.
Steering, Suspension, Service brakes, Jun 23, 2020
THE VEHICLE TAKES LONG TO STOP EVEN AFTER CHANGING THE BRAKE PADS , ROTORS, BRAKE SHOES, WITH NEW COMPONENTS. THE REAR MAKES A THUD SOUND WHEN ACCELERATING OR COMING TO A STOP. THE LEAF SPRINGS ALSO SQUEAK AND I NOTICED AFTER THEY CHANGED MY FRAME THE LEAF SPRINGS WERE NOT CHANGE EVEN THOUGH THERE IS A RECALL ON THE LEAF SPRINGS AND IT WAS RUSTING? THE STEERING INTERMEDIATE SHAFT STARTED TO MAKE THIS LOUD THUD SOUND WHEN GOING OVER BUMPS AROUND 5-10 MPH. THERE IS ALSO A RECALL ON THIS, BUT MY LOCAL DEALER SAYS THERE ISN'T ONE? WHY DOESN'T THE MAIN BRANCH TALK TO OR UPDATE THE SYSTEM FOR ALL TOYOTA BRANCHES FOR RECALLS? *TR
Suspension, Jul 17, 2019
MY MECHANIC NOTICED LEFT LEAF SPRING WAS MISSING A 6 INCH PIECE OF METAL BROKE OFF
Suspension, Jul 17, 2019
TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. THE CONTACT STATED THAT THE CENTER SECTION OF THE REAR DRIVER'S SIDE LEAF SPRING FELL OUT AFTER CRACKING IN TWO AREAS. THE CONTACT CALLED HARR MOTOR GROUP (100-112 GOLD STAR BLVD, WORCESTER, MA 01606, (508) 471-5733) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 74,000. *BF *TR
Suspension, Jun 17, 2019
TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE DRIVING 30 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GALAXY TOYOTA (750 NJ-36, EATONTOWN, NJ 07724, 732-982-4177) WHERE IT WAS DIAGNOSED THAT THE LEAF SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Suspension, Jun 14, 2019
I JUST BOUGHT 2011 TOYOTA TACOMA. IT HAS LITTLE OVER 51,000 MILES. I HEARD A POPPING NOISE. TOOK IT TO TOYOTA DEALER. THEY MAINTENANCE IT. THEY TOLD ME IT WAS PASSENGERS SIDE LEFT SPRING IS BROKE. I TOOK OUT POWERTRAIN WARRANTY. BUT DON'T COVER THAT. I SEEN RECALL ON 2011 TOYOTA TACOMA. BUT MINE WASN'T IN RECALL. TOYOTA DEALER TOLD ME I WOULD BE OUT 900.00 TO 1200 DOLLARS I JUST BOUGHT TRUCK GIVE ALMOST 26 THOUSAND DOLLARS. I DON'T HAVE MONEY TO FIX THAT TOO.
Suspension, Jun 4, 2019
TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. THE CONTACT STATED THAT AN ABNORMAL SNAPPING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LIA TOYOTA OF COLONY (2116 CENTRAL AVE, SCHENECTADY, NY 12304, (518) 631-5254) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED NEW LEAF SPRINGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED THE CONTACT A CREDIT TOWARDS THE REPAIR COST. THE FAILURE MILEAGE WAS 113,000.
Suspension, May 27, 2019
REAR LEFT SIDE LEAF SPRING BROKE WHILE DRIVING; I BROUGHT THE VEHICLE FROM THE U.S INTO THE ISLAND OF GRENADA(CARIBBEAN) WHERE THE SPRING BROKE.. HEARD THIS LOUD FLAPPING UNDER THE VEHICLE ; STOPPED TO INVESTIGATE AND FOUND THE MIDDLE SPRING (OF 3) BROKE AND WAS STICKING OUT FROM THE REST; I NOTICED THAT THE LEAF SPRINGS WERE MORE FLAT THAN CURVED LIKE NORMAL SPRINGS THE TOYOTA DEALER IN GRENADA IS TELLING ME I MUST GET A LETTER FROM A TOYOTA DEALER IN THE U S FOR THEIR REPAIR SERVICES TO ACT. I CANT BELIEVE THE ORDER SAID "GO TO THE NEAREST TOYOTA DEALER" AND THESE PEOPLE WHO SUPPOSED TO BE DEALERS ARE GIVING ME THIS RUN AROUND.
Suspension, Mar 26, 2019
ON LINE IT SAYS THERE IS A RECALL ON MY 2011 TACOMA FOR REAR LEAF SPRINGS BREAKING. MY LEAF SPRING ON THE DRIVERS SIDE BROKE DRIVING DOWN THE ROAD WITH NO WEIGHT IN MY BED. TOYOTA TELLS ME MY VIN DOESN'T COME UP ON THE LIST. IF THIS IS A COMMON PROBLEM WHY ISN'T MY TRUCK COVERED? I DON'T OVERLOAD MY TRUCK, IN FACT I BABY IT. I'VE ONLY HAD IT JUST OVER ONE YEAR. I'M REALLY DISAPPOINTED THAT THEY WOULD BASICALLY SAY SORRY YOU'RE ON YOUR OWN! IT'S GOING TO COST $800-$1000 DOLLARS I CAN'T AFFORD BUT HAVE NO CHOICE! ARE THERE ANY OTHER OPTIONS?
Suspension, Feb 27, 2019
BOTH REAR LEAF SPRING BROKE. TOYOTA DOES NOT SELL THE THREE LEAF SPRING ONLY 4 LEAF. I NOTIFIED TOYOTA AND THEY SAID THERE IS NO RECALL FOR THE LEAF SPRINGS ON THE 2011 TACOMAS.
Suspension, Air bags, Feb 7, 2019
TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE DRIVING 35-40 MPH, THERE WAS A SLIGHT CLUNKING NOISE IN THE REAR OF THE VEHICLE WHILE BRAKING OR MAKING A RIGHT TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR LEAF SPRING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CLOCKSPRING FRACTURED AND WAS REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). GAULT TOYOTA (LOCATED AT 2205 NORTH STREET, ENDICOTT, NY 13760) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,500.
Suspension, Oct 12, 2018
TL* THE CONTACT CALLED ON BEHALF OF A SIBLING WHO OWNS A 2011 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR PASSENGER SIDE LEAF SPRING FRACTURED AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO EAST MADISON TOYOTA (LOCATED AT 3501 LANCASTER DR, MADISON, WI 53718, (608) 243-5500). THE CONTACT WAS INFORMED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE LEAF SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,385.
Suspension, Oct 10, 2018
TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE LEAF SPRING WAS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (GAMBREL TOYOTA, 311 EAST CUMBERLAND GAP PARKWAY, CORBIN, KY 40701, (800) 328-2931) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE FAILURE MILEAGE WAS 140,000. *TT UPDATED 12/20/18*JB
Suspension, Sep 17, 2018
WHEN SERVICING OUR TRUCK, DEALER HAS FOUND BOTH RIGHT AND LEFT REAR LEAF SPRINGS BROKEN. THERE IS A RECALL ISSUED FOR 690,000 TACOMA TRUCKS EXACTLY LIKE MINE FOR THE YEARS OF 2005 THRU 2011 MINE IS A 2011 ALSO, BUT THEY WILL NOT INCLUDE MY VIN #... AS DESCRIBED BY TOYOTA DEALER AND RECALL NOTICES, THIS ISSUE "COULD BREAK , PUNCTURE THE GAS TANK AND CAUSE A FIRE " . DEALER SAYS " UNSAFE CONDITION AS IF THE REMAINING PART OF SPRING BREAKS THE AXLE WILL NO LONGER BE SECURED UNDER THE VEHICLE" THIS TRUCK IS USED UNDER NORMAL CONDITIONS W/NO HEAVY HAULING OR TOWING WHY IS IT NOT BEING RECALLED ? THIS IS NOT NORMAL , PUTTING MYSELF AND FAMILY IN HARMS WAY ? WHAT CHANGED DURING PRODUCTION AND ASSEMBLY THAT MY 2011 TACOMA WAS ANY DIFFERENT THAN THE ONE BEHIND IT OR IN FRONT OF IT DURING PRODUCTION , SAME MODEL YEAR ? TOYOTA WILL NOT ANSWER THAT QUESTION , ONLY TO SAY " THAT VIN. # IS NOT INCLUDED IN THE RECALL 4TH TOYOTA TRUCK IN A ROW DEALER SERVICED EVERY 5K MILES. AS RECOMMENDED NOW THIS IS CUSTOMER LOYALTY APPRECIATION. TOYOTA TELLS ME " NO FARTHER APPEAL PROCESS " ? IS THIS CORRECT ?
Suspension, Jul 26, 2018
TL* THE CONTACT OWNS A 2011 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. JOHNSTONS TOYOTA (5021 NY-17M, NEW HAMPTON, NY 10958, (845) 374-8600) WAS CONTACTED AND INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.