2017 Toyota Tacoma

Problems, recalls and owner-reported issues

Power train is the leading concern among 239 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Tacoma model years with reports.

Complaints by model year
  1. 239

Of the 2017 reports, 12 involved a crash and 6 involved a fire. 9 people were injured.

Primary concernPower train68 reports · 28% of complaints
Owner complaints239Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Power train68
  2. Engine36
  3. Other or unspecified35
  4. Service brakes32
  5. Structure26
  6. Fuel/propulsion system23
  7. Electrical system22
  8. Air bags13

Recalls and investigations

  1. Fuel system, gasoline, delivery, fuel pumpNov 4, 2020

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

    Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

    Campaign 20V682000 on NHTSA.gov

  2. Service brakes, hydraulic, power assist, vacuumApr 3, 2018

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.

    A sudden loss of braking assist can increase the risk of a crash.

    Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.

    Campaign 18V211000 on NHTSA.gov

  3. Equipment, other, labelsDec 20, 2017

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.

    Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.

    Campaign 17V831000 on NHTSA.gov

  4. EngineJun 1, 2017

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles equipped with a six-cylinder engine. The affected vehicles have a crank position sensor that may malfunction, potentially resulting in an engine stall.

    An engine stall may increase the risk of a crash.

    Toyota will notify owners, and dealers will replace the crank position sensor with an improved design, free of charge. The recall began July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0H.

    Campaign 17V356000 on NHTSA.gov

  5. Power train, driveline, differential unitApr 27, 2017

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles. Oil may leak from the area where the rear differential carrier is assembled to rear axle housing.

    If the vehicle is operated with an insufficient amount of oil in the rear differential, the differential may seize and cause a loss of control, increasing the risk of a crash.

    Toyota will notify owners, and dealers will inspect the rear differential for oil leakage. Based on the inspection, dealers will either tightening the fastening nuts or replace the fastening nuts and gasket. If the rear differential components are damaged, the rear differential carrier assembly will be replaced. The repairs will be performed free of charge. The recall June 19, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0G.

    Campaign 17V285000 on NHTSA.gov

Representative owner complaints

239 reports, newest first.

  1. Power train, Oct 1, 2020

    TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE WITH GRAY SMOKE COMING FROM THE EXHAUST TIPS. THE CONTACT ATTEMPTED TO ACCELERATE HOWEVER, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OFF THE ROADWAY AND THE VEHICLE STARTED SHAKING. THE CONTACT IMMEDIATELY TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO HIS RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AT THE RESIDENCE AND INFORMED HIM THAT A SECTION OF THE TRANSMISSION TRANSFER CASE WAS MISSING. THE CONTACT HAD THE VEHICLE TOWED TO ROCHESTER TOYOTA (48 FARMINGTON RD, ROCHESTER, NH 03867) WHERE HE WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

  2. Fuel/propulsion system, Sep 30, 2020

    I WAS DRIVING AND SUDDENLY MY 2017 TACOMA SUDDENLY SHUT OFF IN THE MIDDLE OF THE STREET WHILE IN MOTION. IT HAS NEVER HAD ANY ELECTRICAL PROBLEMS BUT NOW THE FUEL PUMP IS NOT WORKING. I HAVE READ 2018/2019 TACOMAS HAVE THE SAME PROBLEM. NOW THE TRUCK WILL NOT START.

  3. Exterior lighting, Structure, Other or unspecified, Sep 25, 2020

    LEAKING AROUND 3RD BRAKE LIGHT (REAR OF CAB) BEGAN IN SPRING 2020. UNFORTUNATELY, THIS IS NOW OUT OF THE 36K WARRANTY. DEALER REFUSES TO REPAIR DUE TO MY TRUCK BEING AT 53,000 MILES.

  4. Structure, Aug 31, 2020

    WATER CAME IN THROUGH THE BACK OF THE CAB FROM THE OUTSIDE CAB LIGHT I NOTICED IT WHILE GOING THROUGH A TOUCHLESS DRIVE THROUGH CAR WASH. THE WATER SOAKED THROUGH ON THE HEADLINER AND SEAT LEAVING A WATER STAIN AND POSSIBLE MOLD. I TOOK THE CAR IN TO A TOYOTA DEALERSHIP AND IT WAS CONFIRMED THAT THE WATER WAS COMING THROUGH THE CAB LIGHT ON THE OUTSIDE OF THE TRUCK. THIS PROBLEM WAS POSTED ON TOYOTA'S BULLETIN BY OTHER 2017 TACOMA OWNERS.

  5. Structure, Aug 15, 2020

    OXIDATION ON THE UPPER PART OF THE FRONT GLASS, BEING SUCH A MODERN VEHICLE AND HAVING SUCH PROBLEMS IN THE BODYWORK. I WENT TO MY TOYOTA DEALERSHIP TO CLAIM WHAT HAPPENED AND THEY TOLD ME THAT THIS WAS NOT A FAULT THAT IT MUST HAVE BEEN SOME KIND OF FAULT, BUT IF WE SEARCH THE ENTIRE ROOF OF MY VEHICLE WE FIND MANY PINTS OF OXIDATION THAT ARE NOT WORKED ON, THEY CAN TURN INTO THE SAME THING THAT IS COMING OUT NOW.

  6. Exterior lighting, Aug 11, 2020

    THE THIRD BRAKE LIGHTING LEAKS WATER WHEN RAINING/CARWASH THIS CAN GENERATE A SHORT CIRCUIT.

  7. Service brakes, Jun 28, 2020

    FREEWAY TRAFFIC WAS SLOWING. EDGE OF SOLE OF SHOE CAUGHT UNDER BRAKE PEDAL WHEN TRYING TO STOP ON WHEN THE VEHICLE IN FRONT OF ME SUDDENLY AND UNNECESSARILY STOPPED COMPLETELY. THE DELAY IN BRAKING WOULD HAVE RESULTED IN A CRASH INTO REAR OF CAR IN FRONT HAD I NOT SWERVED INTO MEDIAN WHEN FINALLY ABLE TO START BRAKING. SOLE OF MY ATHLETIC SHOE FLARES OUT A LITTLE WHICH MAY BE PART OF THE PROBLEM. SEAT WAS AS FAR BACK AS IT GOES. PERHAPS DISTANCE TO PEDALS IS TOO SHORT. OTHERWISE, BRAKE PEDAL IS ONE-HALF INCH HIGHER THAN ACCELERATOR.

  8. Structure, May 28, 2020

    3RD ROOF BRAKE LIGHT LEAKING WATER INTO THE CAB OF THE TRUCK. SEAL IS NO LONGER WATER TIGHT. CAUSED MOLD ISSUES INTO THE HEADLINER. *TR

  9. Service brakes, May 5, 2020

    THE VEHICLE EMITS A TAPPING SOUND WHILE IDLING, THE NOISE INCREASES WITH ACCELERATION. WE TOOK IT TO THE DEALERSHIP AND THEY TOLD US IT WAS THE VACUUM PUMP AND WAS NO LONGER UNDER WARRANTY. I DID A GOOGLE SEARCH FOR VACUUM PUMP, 2017 TACOMA AND THE FIRST THING THAT POPPED UP WAS A RECALL FOR THE VACUUM PUMP ON SOME 2017 TACOMAS BUT NOT MINE SPECIFICALLY. THERE HAS NOT BEEN AN ACCIDENT BUT I SEE THAT THE VACUUM PUMP HAS IS CONNECTED TO THE BRAKING SYSTEM. STRANGE COINCIDENCE. *TR

  10. Electrical system, Exterior lighting, Air bags, May 3, 2020

    WENT THROUGH A CAR WASH AND BOTH REAR CORNERS OF THE CAB LEAKED ENOUGH THAT THE WATER WAS GUSHING IN. THE HEADLINER GOT SOAKED, IF THIS HITS ELECTRICAL COMPONENTS IT COULD SHORT AN ELECTRICAL SYSTEM POSSIBLY RESULTING IN AFFECTED ELECTRICAL COMPONENTS SHUTTING DOWN INCREASING THE POSSIBILITY OF AN ACCIDENT. OR WORSE, COULD DAMAGE THE SRS AIRBAG LOCATED IN THE NEXT TO THE REAR SEATS. THE FILE TYPE OF THE PICTURES I HAVE ARE NOT THE FORMAT ACCEPTED SO THEY WILL NOT UPLOAD.

  11. Power train, Apr 18, 2020

    MY TRUCK STALLED WHILE DRIVING. I LOOKED UP WHAT COULD OF CAUSED THIS AND FIND OUT I MAY HAVE A CRANK POSITION SENSOR THAT'S MALFUNCTIONING CAUSING MY TRUCK TO STALL.

  12. Air bags, Seat belts, Apr 17, 2020

    I WAS DRIVING HOME FROM WORK WITH MY BOYFRIEND WHEN HE MOVED IN THE SEAT AND THE SEATBELT AND AIRBAG LIGHTS ON MY DASH CAME ON AND NOW THEY WON'T TURN OFF. *TR

  13. Power train, Apr 10, 2020

    ON ONE OF MY SERVICES I MENTIONED THAT I FEEL THAT THE STANDARD TRANSMISSION WAS NOT SHIFTING INTO 2ND GEAR VERY EASY. BECAUSE IT'S NEW TO ME AND IT ALSO HAS SOME KIND OF ANTI ROLL I THOUGHT MAYBE JUST WASN'T WORKING THE PEDAL FAR ENOUGH OR JUST MISSING IT BUT IT DIDN'T SEEM SMOOTH. MY OTHER CONCERN WAS ABOUT SHIFTING OR THY LACK OF ENGAGING IN FOUR WEEK DRIVE. TOYOTA AGREED THAT THERE WAS A PROBLEM. THEY REPLACED THE TRANSMISSION AND SAID HERE YOU GO. UNFORTUNATELY THE SAME PROBLEMS ARE STILL OCCURRING. MY TRUCK HAS BEEN AT MAUI TOYOTA FOR MONTHS NOW. THEY ARE NOW SAYING THAT THEY REPLACED THE TRANSMISSION AND THEY AGREE THAT IT'S NO BETTER BUT THA IT'S IN RUNNING CONDITION. I HAVE BEEN TOLD TO ALL SERVICE HONOLULU WHERE I HAVE BEEN BASICALLY LEFT BLIND. I UNDERSTAND THAT THERE IS A CRITICAL SITUATION GOING ON SO I FIGURED THAT HAS PART TO DO WITH NOT GETTING ANY UPDATES. YESTERDAY MAUI TOYOTA CALLS AND INFORMED ME THAT THEY WILL HAVE MY TRUCK TOWED ON TUESDAY. VERY UNPROFESSIONAL AND HORRIBLE CUSTOMER SERVICE TO SAY THE LEAST. I DON'T WANT A NEW TRANSMISSION THAT ACTS LIKE ONE THEY SAID WAS NOT RIGHT. I WANT A PROPER FUNCTIONING VEHICLE THAT WILL LAST THAT'S WHY THIS IS MY FOURTH TOYOTA TRUCK.

  14. Engine, Mar 6, 2020

    OIL FILTER HOUSING CRACKED UPON REMOVAL, WAS PUT BACK ON AND LEAKED ALL OIL FROM ENGINE. SUPRISED MOTOR DID NOT SEIZE WHILE DRIVING. TERRIBLE DESIGN

  15. Electrical system, Feb 27, 2020

    TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. THE CONTACT STATED THAT THE CHARGING PAD OVERHEATED CAUSING THE PAD'S SURFACE TO BUBBLE UP. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD PRESENT A FIRE HAZARD. THE CONTACT INDICATED THAT THE VEHICLE WAS EQUIPPED WITH A QI WIRELESS PHONE CHARGING PAD AND THE RUBBER PAD HAD OVERHEATED CAUSING THE SURFACE OF THE PAD TO BUBBLE UP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER SERVCO TOYOTA (2990 AUKELE ST. LIHUE, HI) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000

  16. Electrical system, Feb 18, 2020

    DRIVERS SIDE SEAT HEATER STOPPED WORKING. I RESEARCHED ONLINE AND FOUND THIS TO BE A COMMON ISSUE AND WAS PROBABLY DUE TO A BURNT UP CONNECTION AT SEAT HEATER AMP LOCATED UNDER THE DRIVER SEAT. I CONTACTED MY DEALER AND TOLD THEM THERE IS A VISIBLY BURNT CONNECTION BUT WAS ADVISED THAT SINCE I WAS 600 MILES PAST WARRANTY, THERE WAS NOTHING THEY COULD DO. I CALLED TOYOTA USA AND GOT A CASE NUMBER AND WAS AGAIN TOLD THERE WAS NOTHING THEY COULD DO.WITH ALL THE IMAGES OF BURNT CONNECTORS THIS SEEMS TO BE A FIRE HAZARD.

  17. Power train, Feb 12, 2020

    I STARTED HAVING PROBLEMS WITH THE VEHICLE SHIFTING FROM 4TH OR 5TH GEAR WHEN ATTEMPTING TO REACH HIGHWAY SPEEDS WHICH IN THIS AREA IS 70 MPH. THE TRUCK WOULD STICK AND THE RPMS WOULD GO ABOVE 3000 RPM. I HAD TOYOTA OF MIDLAND LOOK AT THIS ON 03/07/19. IN APRIL I CONTACTED TOYOTA CORPORATE AND TOLD THEM OF THE PROBLEM AND THEY ASSIGNED CASE #1904152129 AND SENT A CORPORATE REPRESENTATIVE HERE ON 04/24/19. THE CORPORATE REP, ALONG WITH A LOCAL TECHNICIAN, HOOKED UP A COMPUTER AND RODE WITH ME AND WITNESSED THE SHIFTING PROBLEM. THE CORPORATE REP. SAID THAT THIS WASN'T ANY FAULT OF THE VEHICLE AND THE LOCAL TECHINICIAN SAID THAT HIS 2017 TACOMA WAS DOING THE SAME THING. ON 01/22/2020 I BROUGHT MY TACOMA IN FOR IT'S 30K MAINTANCE AND TOLD THE SEVICE WRITER ABOUT THIS ISSUE AGAIN. THE SERVICE WRITER SAID THAT HE HAD EXPERIENCED THE SAME THING WHEN HE OWNED A 2017 & 2019 TACOMA, AND REMEDED THE PROBLEM WHEN HE TRADED FOR A 2020 TACOMA.. THIS IS MY FAMILIES 5TH TOYOTA VEHICLE; IT WILL BE MY LAST TOYOTA.

  18. Fuel/propulsion system, Jan 28, 2020

    AFTER SMELLING GAS IN THE CABIN OF THE TRUCK FOR SEVERAL MONTHS, WITH NO APPARENT PROBLEMS WITH VEHICLE HANDLING AND PERFORMANCE, THE TRUCK WAS TAKEN IN FOR IT'S REGULAR SERVICE. FUEL LINES GOING INTO THE ENGINE ON THE DRIVER'S SIDE WERE LEAKING AT A COUPLING JUST BEFORE THE INJECTORS. THE FIRST HALF INCH OF THE HOSE BEFORE THE COUPLING WAS DELAMINATED DUE TO FUEL BEING FORCED BETWEEN THE SHEATHING AND THE HOSE. TOYOTA SERVICE CENTER HAD NOT SEEN THIS ISSUE BEFORE AND DID NOT KNOW WHAT WOULD HAVE CAUSED IT.

  19. Other or unspecified, Jan 27, 2020

    GOOD MORNING. SINCE I DRIVE THIS TACOMA I NOTICE THE POWER TRAIN HAS A SLOW RESPONSE DRIVING SMALL ROAD OR HIGHWAY.WENT I PRESS THE GAS PEDAL IT MAKE ROUGH SOUND AND I HAVE TO PRESS HARDER IN ORDER TO CONTINUE THE CAR RUNNING. I BROUGHT THE CONCERN TO THE DEALER DURING THE SCHEDULE MAINTENANCE BUT THEY SAID IS NORMAL, EVEN I WENT TO A DIFFERENT DEALER SAME TOYOTA THEY TOLD ME THE SAME THING. PLEASE KEEP ME UPDATED IF ANY CAMPAIG ABOUT 2017 TOYOTA TACOMA'S THANKING IN ADVANCE FOR HELPING IN THIS MATTER.

  20. Visibility/wiper, Jan 9, 2020

    I HAVE A 2017 TOYOTA TACOMA WITH 90,000 MILES ON IT. THE WIND SHIELD IS NOT VERY RESISTANT TO ABRASION, AS THE WINDOW HAS NOW BECOME CLOUDY DUE TO THE ABRASIVENESS OF ROAD DUST, ETC., ESPECIALLY WHEN THE SUN IS AT A LOW ANGLE. SEE THE ATTACHED PICTURE. I DON'T KNOW IF OTHER OWNERS HAVE EXPERIENCED THIS BUT I THINK A BETTER QUALITY WIND SHIELD IS NEEDED TO HELP PREVENT THIS PITTING AND CHIPPING. IT CAN BE VERY DIFFICULT TO SEE ANYTHING THAT IN FRONT OF THE VEHICLE DURING DRIVING, WHEN THE SUN GLARE SHINES AGAINST THE PITS AND CHIPS. THIS SHOULD NOT HAPPEN ON ANY VEHICLE UNDER A FEW YEARS OLD.

  21. Suspension, Electrical system, Jan 3, 2020

    TWO MAJOR ISSUES ON MY TRUCK: 1) THE FRONT DRIVER SIDE SUSPENSION HAS BEEN SQUEAKING WHETHER THE VEHICLE IS IN MOTION OR NOT. 2) THE RADIO UNIT REBOOTS ITSELF RANDOMLY AND MULTIPLE TIMES DURING A SHORT DRIVE RENDERING THE BACKUP CAMERA USELESS.

  22. Structure, Other or unspecified, Dec 26, 2019

    WATER LEAK INTO THE REAR OF THE CAB. TOYOTA KNOWS IS A KNOWN ISSUE BUT THEY DECLINE WARRANTY ON IT. THEY ONLY HAVE A T-SB-0055-18 BUT IF THE CUSTOMER DOESNT RESEARCH FOR IT ONLINE THEY WILL NOT EVEN TELL THE CUSTOMER. THE WATER LEAK CAUSE MOLD IN THE CAR AND EVERYTHING IS WET ON IT. OUR CAR HAS NOW 38000 MILES. THIS IS AN EXPENSIVE CAR AND THE MOLD WILL CAUSE PEOPLE TO GET SICK. TOYOTA WANTS A CUSTOMER TO PAY MORE THAN $10,000 TO FIX AN ISSUE THAT IS CAUSE BY THEM. PLEASE HELP ABOUT THIS.

  23. Power train, Dec 24, 2019

    THE VEHICLE SURGES WHEN BACKING UP IN REVERSE AND WHEN TAKING FOOT OFF BRAKE PEDAL IN DRIVE.

  24. Engine, Dec 17, 2019

    THE ENGINE MAKE NOISE AFTHER 5 MINUTES START CLACK , CLACK , LOOK LIKE I HAVE THE DIESEL CAR , WHEN PUSH GAS MAKE NOISE AND SOMETIMES LOOS POWER , WHEN DRIVEN I HEAR THE NOISE INSIDE CABIN CLACK CLACK ALL THE TIME EVERYWHERE MY TRUCK IS 2017 TACOMA 4 DOORS WITH 36,000 MILES I TAKE YO DEALER TOYOTA AN SAY IS NORMAL . THANKS.

  25. Service brakes, Air, Wheels, Oct 31, 2019

    TL* THE CONTACT OWNS A 2017 TOYOTA TACOMA. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A RIGHT TURN OUT OF THE DRIVEWAY, ONE OF THE REAR WHEELS SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN PARK AND THEN BACK INTO DRIVE, WHICH FAILED TO RELEASE THE BRAKES. STEVINSON TOYOTA WEST (780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, CO (720) 259-2544) WAS CONTACTED AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. CONSUMER WAS TOLD TO NOT USE THE EMERGENCY BRAKE AT TEMPERATURES OF 35 DEGREES OR COLDER DUE TO THE REAR BRAKE SHOES GETTING STUCK TO THE REAR DRUMS. *DL