2000 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 451 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Jetta model years with reports.
Of the 2000 reports, 27 involved a crash and 15 involved a fire. 35 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Representative owner complaints: air bags
41 reports, newest first. Show all
Air bags, Seat belts, Mar 23, 2009, crash
2000 VOLKSWAGEN JETTA I REARENDED A CAR AT 40 MPH MY FRONT BUMPER IS HANGING OFF AND SEATBELTS DID NOT WORK. VOLKSWAGEN WAS NOTIFIED AND IS HAVING A VW MEMBER LOOK AT THE CAR IN BELLIVILL AUTO SALVAGE 310 OAKHILL RD EXETER RI. DUE TO FAULTY AIR BAGS MY HEAD HIT WINDSHIELD AND CHEST HIT WHEEL DUE TO SEATBELTS. *TR
Air bags, Jan 31, 2008
AIRBAG FAILURE LIGHT ON DASH CAME ON AT 65,000 MILES. I HAVE READ MANY REPORTS OF AN INTERNAL FAULT WITH THE FIRMWARE IN THE ORIGINAL FACTORY CRASH SENSOR, I THINK THE MANUFACTURE (VOLKSWAGEN) SHOULD RECALL AND REPLACE THESE DEFECTIVE SENSORS. THE AIRBAG MAY DEPLOY AT ANY TIME OR NOT DEPLOY IN A WRECK. *TR
Air bags, Jan 18, 2008
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE AIR BAG WARNING LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE AIR BAG CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 174,000.
Air bags, Apr 9, 2006
TODAY I TOOK MY DAUGHTERS 2000 JETTA IN FOR SERVICE. I HAVE HAD MANY PROBLEMS WITH THIS CAR AND I TAKE IT TO VW DEALERSHIP FOR SERVICE AND RECALLS. MY DAUGHTER WAS DRIVING AND THE AIR BAG LIGHT SUDDENLY CAME ON. I TOOK THE CAR TO THE VW DEALERSHIP AND WAS CHARGED ONE HUNDRED DOLLARS FOR THE COMPUTERIZED CHECK-UP. I WAS THEN INFORMED THAT THERE WAS A SERIOUS PROBLEM WITH THE DRIVERS'' SIDE AIR BAG. THE MECHANIC SAID THAT THE PROBLEM COULD CONSIST OF ANYTHING FROM AN ELECTRICAL SHORT TO THAT OF A MALFUNCTIONING AIR BAG UNIT. HE STATED THAT THE PRICE TO FIX THIS PROBLEM WOULD BE WELL OVER A THOUSAND DOLLARS. HE ALSO SAID THAT SINCE THE DRIVERS SIDE AIR BAG WAS MALFUNCTIONING THE CARS INTERNAL COMPUTER HAD SHUT OFF ALL THE OTHER AIR BAGS WITHIN THE CAR. THE CAR IS IN THE DEALERSHIP RIGHT NOW AWAITING SERVICE. YOU ARE THE THIRD PERSON I HAVE TALKED TO AT THE DEALERSHIP REGARDING THIS SAFETY ISSUE. I HAVE YET TO RECEIVE ANY ANSWERS. SAFETY IS ONE OF THE MOST IMPORTANT FACTORS IN CARS TODAY AND THAT IS WHY I PURCHASED THIS JETTA. YOUR ADVERTISEMENTS STATE THAT THIS CAR IS ONE OF THE SAFEST ON THE MARKET. IT IS DEFINITELY NOT A SAFE CAR NOW AND VW COMPANY REFUSES TO HELP ME FIX A PROBLEM THAT SHOULD NEVER HAVE BEEN AN ISSUE. I HAVE TALKED TO SEVERAL MECHANICS AND THEY HAVE NEVER HEARD OF SUCH A PROBLEM. ALL OF THEM AGREED THAT THE DEALERSHIP SHOULD FIX THE PROBLEM AND ABSORB THE PRICE WITH NO QUESTIONS ASKED. THIS ISSUE NEEDS TO BE RESOLVED IMMEDIATELY. I'LL TAKE THIS MATTER AS FAR AS IT NEEDS TO BE TAKEN FOR A FAIR RESOLUTION. MY DAUGHTERS SAFETY IS VERY IMPORTANT TO ME AND WILL NOT LET HER DRIVE IN AN UNSAFE CAR. *NM
Air bags, Oct 13, 2005, crash
VEHICLE WAS HIT ON THE DRIVER SIDE BY ANOTHER VEHICLE (FORD F-250); SIDE AIRBAG DID NOT DEPLOY. *JB
Air bags, Sep 16, 2005, crash
DT: WAS DRIVING ON AN INTERSTATE AT 70 MPH AND WAS INVOLVED IN HEAD ON COLLISION WITH THE CENTER DIVIDER OF THE HIGHWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS FRONT IMPACT, NO OTHER VEHICLES WERE INVOLVED. DID NOT TAKE VEHICLE TO A DEALER OR REPAIR SHOP, VEHICLE WAS TOTALED. THE CAR WAS TAKEN TO A SALVAGE YARD. NO ONE HAD INSPECTED THE VEHICLE. *AK *NM
Air bags, Aug 1, 2005, crash
I WAS INVOLVED IN A ROLL CRASH AND NON OF MY AIR BAGS DEPLOYED WHICH MAY HAVE PREVENTED AN INJURY. *NM
Air bags, Dec 7, 2004
WHEN ADJUSTING THE DRIVER SIDE SEAT AIR BAG SENSOR LIGHT STAYED ON. *AK *TC
Air bags, Sep 14, 2004
WHILE DRIVING CONSUMER NOTICED SMOKE COMING FROM THE DRIVER SIDE SEAT. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. *AK
Air bags, Jun 1, 2004, crash
DURING HEAD-ON COLLISION WITH A METAL BRIDGE, AIRBAGS FAILED TO DEPLOY. APPROXIMATE SPEED AT IMPACT 40 MPH. DRIVE & PASSENGER INJURED AND CAR FRONT END COMPLETELY DEMOLISHED. AWAITING INSURANCE CO. INVESTIGATION AS TO EXTENT OF DAMAGE, POSSIBLY TOTAL LOSS.*AK
Air bags, Feb 20, 2004, crash
REAR-ENDED WHILE AT A STOP. AIR BAG DID NOT DEPLOY. *AK
Air bags, Jan 27, 2004, crash
MY DAUGHTER WAS DRIVING HOME AT APPROXIMATELY 11:15 PM IN SNOWING CONDITIONS WHEN SHE STRUCK A SNOW PLOW TRUCK IN THE REAR. THE FRONT OF THE CAR WAS DEMOLISHED AND THE SPREADER DEVICE CAME THROUGH THE WINDSHIELD, CAUSING SEVERE FACIAL LACERATIONS. THE AIRBAGS DID NOT DEPLOY. THERE WAS NO AIRBAG MALFUNCTION LIGHT ON THE DASH PRIOR TO THE ACCIDENT. THERE IS NO BRUISING ACROSS HER SHOULDER OR CHEST FROM THE SEATBELT (YET), THOUGH SHE WAS WEARING IT. THE AIRBAG CONTROLLER AND ECM HAVE NOT BEEN CHECKED FOR STORED FAULT CODES. *JB
Air bags, Jan 15, 2004
WHILE DRIVING, THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. *AK *JB *NM
Air bags, Seat belts, Oct 1, 2003, crash
SEAT BELT EQUIPMENT DID NOT WORK PROPERLY DURING AN ACCIDENT.*MR THE AIR BAGS FAILED TO DEPLOY WHEN THE CONSUMERS VEHICLE WAS HIT ON THE RIGHT PASSENGER SIDE. *PH *JB
Air bags, Nov 6, 2002
AIRBAG INDICATOR LIGHT VOLKSWAGEN AGREED TO PAY FOR REPAIR PAID $73 OUT-OF-POCKET TO GET DIAGNOSTIC AIRBAG INDICATOR LITE ADMISSION OF PROBLEM ONLY PAID FOR REPAIR? LITE OFF WANT $73 REFUNDED. DT
Service brakes, Hydraulic, Electrical system, Visibility, Air bags, Structure, Other or unspecified, Oct 20, 2002
DATE OF FIRST KNOWN PROBLEM PROVIDED. HAVE ALREADY BEEN THROUGH BBB AUTOLINE REGARDING MOST OF THE DEFECTS LISTED AND THOUGHT MANUFACTURER HAD FIXED THEM. NOW VEHICLE HAS THE SAME PROBLEMS PLUS MORE. ALL WORK BEING DONE AT DEALERSHIP IS AT MANUFACTURER'S EXPENSE, HOWEVER, THIS CAR IS A MAJOR INCONVENIENCE DUE TO UNRELIABILITY. ELECTRICAL PROBLEMS AREN'T SOLVED WITH REPLACED WIRING HARNESSES, UNSAFE DOOR HINGES AND WINDOW REGULATORS MAKE FOR HAZARDOUS DRIVING CONDITIONS, AIRBAG SENSOR PROBLEMS, AND QUICK TO WEAR OUT REAR BRAKES ARE ALL VERY DANGEROUS DEFECTS FOR A NEW CAR OWNER TO SUFFER WITH. DT
Air bags, Jun 28, 2002, crash
AT 60MPH VEHICLE CRASHED, AND PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Air bags, Apr 11, 2002, crash
WHILE TRAVELING ON HIGHWAY, AND WITHOUT PRIOR WARNING ANOTHER VEHICLE VEERED INTO CONSUMERS VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYES. DEALERSHIP WAS AWARE OF PROBLEM.*AK THERE WAS ONE INJURY. *MJ
Air bags, Apr 1, 2002, crash
WHILE DRIVING AT 85 MPH CONSUMER LOST CONTROL OF VEHICLE AND IT STARTED FLIPPING. NONE OF FRONT AIR BAGS DEPLOYED, EXCEPT FOR DRIVER SIDE AIR BAG WHICH JUST FELL OUT.*AK
Air bags, Mar 20, 2002
TOOK VEHICLE TO AMOSKEAG EUROPEAN AUTO FOR DIAGNOSIS OF AIR BAG LIGHT FOUND TO BE AN INTERNAL FAULT,(EITHER WIRING OR BAG ITSELF CAME UP WITH 10 CODES) BROUGHT TO DEALER AND CONFIRMED AN INTERNAL FAULT WITH BAG ITSELF! HAD TO REPLACE PASS. SIDE FRONTAL AIRBAG OUT OF MY OWN POCKET AT A COST OF OVER $490.00 DUE TO BEING OUT OF WARRANTY BECAUSE OF MILAGE. I DONT FEEL THAT A 1 YR OLD CAR SHOULD HAVE AN AIR BAG PROBLEM!! OBVIOUSLY THERE IS A SERIOUS PROBLEM WITH THE AIR BAGS IN THESE VEHICLES AND I THINK THAT CONSUMERS SHOULD BE INFORMED ABOUT THIS, A RECALL ISSUED, AND ALL OUT OF POCKET EXPENSES REIMBERSED TO CONSUMERS THAT HAVE HAD TO PAY OUT OF POCKET EXPENSES DUE TO A WELL KNOW (DEALER / MANUFACTUER KNOWN) PROBLEM! ALL THEY CAN SAY IS THAT ITS OUT OF WARRANTY IF YOU WANT IT FIXED YOU HAVE TO PAY. I DONT FIND THAT TO BE A FAIR PRACTICE AT ALL! ANY HELP / INFO. YOU CAN PROVIDE WOULD AND WILL BE GREATLY APPRECIATED! THANK YOU. *AK
Air bags, Jan 29, 2002, crash
AIR BAG ON REAR PASSENGER DOOR DID NOT DEPLOY UPON IMPACT. VEHICLE WAS HIT BY TWO VEHICLES DRIVING 55-60MPH AND WAS TOTALLED. DEALER HAS BEEN NOTIFIED.*AK
Air bags, Jan 28, 2002, crash
AT 15-20 MPH MAKING A LEFT TURN CONSUMER'S VEHICLE WEAS STRUCK BY 2 OTHER VEHICLES, RESULTING IN A COLLISON. REAR PASSENGER DOOR SIDE AIR BAG DIDN'T DEPLOY.*AK
Air bags, Jan 17, 2002, crash
WHILE PULLING FROM A LIGHT,ANOTHER VEHICLE RAN A RED LIGHT AND T-BONED JETTA ON PASSENGER'S SIDE AT FIFTY FIVE MILES PER HOUR. VEHICLE SLAMMED INTO UTILITY POLE ON DRIVER'S SIDE, AND NEITHER SIDE AIRBAG DEPLOYED. PLEASE PROVIDE FURTHER DETAILS.*AK
Air bags, Sep 30, 2001
THE AIRBAG WARNING LIGHT CAME ON AT 15,500 MILES NINE MONTHS AFTER PURCHASING VEHICLE, THE DEALER REPLACED THE AIRBAG CIRCUITRY UNDER WARRANTY, NINE MONTHS LATER THE AIRBAG LIGHT CAME ON AGAIN. *JB
Air bags, Aug 8, 2001
CONSUMER STATES SHE WAS REAR ENDED ON AN INTERSTATE HIGHWAY AND PUSHED INTO THE SIDE OF AN 18 WHEELER, THE FRONT OF VEHICLE SUSTAINED DAMAGED AND NEITHER AIR BAG DEPLOYED.*JB