2000 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 451 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Jetta model years with reports.
Of the 2000 reports, 27 involved a crash and 15 involved a fire. 35 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Representative owner complaints: electrical system
64 reports, newest first. Show all
Service brakes, Hydraulic, Electrical system, Nov 5, 2004
WHILE DRIVING, THE ABS BRAKE LIGHT CAME ON INTERMITTENTLY. THE CLUTCH BECAME STUCK AND THE CONSUMER HAD TO JIGGLE THE GEAR. THE VEHICLE ALSO HAD ELECTRICAL PROBLEMS. *BF AC COMPRESSOR FAILED. NEW BATTERY WENT DEAD. FOUR WINDOW FAILURE DUE TO ELECTRICAL PROBLEM. *TC
Electrical system, Nov 3, 2004
WHILE DRIVING, MY 2000 JETTA GLS, VEHICLE HESITATES AND STALLS (ENGINE LIGHT ALSO WOULD COME ON AT TIMES). ON SIX OCCASIONS TO SERVICE, VW CLAIMED THAT NOTHING COULD BE FOUND. THE SEVENTH TIME, CONVENIENTLY AFTER WARRANTY EXPIRATION, THEY FOUND A BAD IGNITION COIL...WHICH OBVIOUSLY, I HAD TO PAY FOR. SPEAKING TO FOUR ACQUANTAINCES THAT HAD SAME VEHICLE, ALL REPORTED SIMILAR ISSUES WITH THE HESITATION AND STALLING. THE KICKER CAME FROM MY FRIEND WHO RECEIVED A RECALL ON THIS ISSUE (IGNITION COIL RECALL) FOR HIS 1.8T JETTA. A CALL TO VW (1800-822-8987) TO INQUIRE ABOUT REIMBURSEMENT FOR MY EXPENSES REVEALED THAT MY JETTA VIN DID NOT MATCH THE RECALLED VIN'S!!! HOW CAN A PART THAT HAS BEEN RECALLED NOT BE COVERED FOR MY VEHICLE THAT HAS THE SAME PART? THIS IS ABSOLUTELY PREPOSTEROUS. OBVIOUSLY, THERE ARE SIGNIFICANT OWNERS OUT THERE THAT ARE BEING TALKED INTO UNNECESSARY REPAIRS AND SIDETRACKED FROM THE REAL ISSUE AND ARE NOT AWARE OF THE RECALLS OR SIMPLY DO NOT FILE COMPLAINTS. A LITTLE BIT OF INFO...TO TEST FOR THE PROBLEM, RUN YOUR VEHICLE WITH LESS THAN 1/4 TANK OF GAS (ONE OR TWO GALLONS WILL REVEAL THE PROBLEM), AND WATCH WHAT HAPPENS!!! SINCE THE IGNITION COIL WAS REPLACED, NO PROBLEMS...HMMMMMM! I URGE ALL TO CALL VW AND FILE COMPLAINTS WITH AAA AND NHTSA IF YOU HAVE BEEN DUPED. EVENTUALLY, THE TRUTH WILL WIN.*AK
Electrical system, Sep 16, 2004
WHILE DRIVING, THE CHECK ENGINE LIGHT FLASHED AND THEN STAYED ON, FOLLOWED BY THE VEHICLE SPUTTERING. THEN IT STOPPED ACCELERATING. THE DEALERSHIP PERFORMED A DIAGNOSTIC TEST, IN WHICH THE FAILURE WA A FAILED IGNITION COIL. THE IGNITION COIL HAS BEEN REPLACED TWICE, BUT THE FAILURE HAS RECURRED. THIS FAILURE OCCURS EVERY 20,000 MILES. THE DEALERSHIP CANNOT INDICATE WHAT WAS CAUSING THE FAILURE. *JB
Engine and engine cooling, Electrical system, Aug 30, 2004
FROM STOP THE VEHICLE WOULD SOMETIME STALL. THE CONSUMER WAS UNABLE TO ACCELERATE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE HAD A BAD MASS AIR FLOW SENSOR (MAF) AND WAS REPLACED. THE DEALER FOUND NOTHING WRONG WITH THE VEHICLE. THE DRIVER SIDE DOOR LOCK DID NOT ALWAYS LOCK AUTOMATICALLY AND WOULD CAUSE THE ALARM TO SOUND. THE PROBLEM WAS DIAGNOSED BUT THE PROBLEM WAS NOT FIXED. THE VEHICLE ALARM WOULD SOUND WHEN THE VEHICLE WAS STARTED. *SC
Electrical system, Equipment, Aug 12, 2004
BOUGHT THE CAR BRAND NEW FROM THE DEALER IN DECEMBER 2000. AT 5,390 MILES W/WARRANTY TOOK MY CAR IN B/C THE A/C WAS HAVING PROBLEMS. 7,255 MILES-A/C IS NOT COLD- FOUND SYSTEM LEAK-EXPANSION VALVE LEAK. 13,247 MILES-AC NOT COLD AGAIN. FOUND EXPANSION VALVE LEAKING- FREON-REPLACED O RING RECEIVER AND DRIER AND EXPANSION VALVE. 34,684- A/C LOUD AGAIN. 60,760 MILES- FAULTY AIR FLOW VALVE-REMOVED AND INSTALLED AIR FLOW SENSOR- WARRANTY. 88,850 MILES-A/C PROBLEMS AGAIN! 88,850MILES- A/C NOT COLD BLOWING WARM AIR, CUSTOMER TURNED A/C ON AND SQEAKING NOISE HEARD, TURNED BACK OFF, STOPPED NOISE, TURNED BACK ON BLOWING WARM AIR AND SQEAKING NOISE HEARD AGAIN. TOOK CAR IN FOR THE A/C PROBLEM A TOTAL OF 8 TIMES! WROTE OFFICIAL COMPLAINT LETTER TO VW DEALERSHIP. MANAGER FOUND THE WHOLE A/C SYSTEM WAS LEAKING! MANAGER SAID IT WOULD COST $3,725 DOLLARS! ( B/C WARRANTY HAS BEEN EXPIRED) TO FIX THE A/C UNIT. THEY OFFERED TO PAY FOR 50% OF THE PRICE. WE ARE NOT SATISFIED. WE SHOULD NOT HAVE TO PAY FOR ANYTHING B/C THE VW "QUALIFIED" TECHNICIANS ATTEMPTED TO FIX THE CAR, ENTRUSTED THE CAR INTO THEIR CARE, BUT EVENTUALLY LED THE CUSTOMER TO BIGGER PROBLEMS! THE CAR HAD ALL THE MAINTENANCE SERVICES DONE ON TIME! FAILURE OF THE TECHNICIANS BEING ABLE TO FIX THE PROBLEM DOES NOT SHOW THAT THEY ARE QUALIFIED..WHAT DID THEY CHECK??? WHY TELL THE CUSTOMER THAT JUST BECAUSE WARRANTY EXPIRED THAT THERE IS NO OLBIGATION BY THE SERVICE DEPARTMENT TO TAKE RESPONSIBILITY ANYMORE WHEN THEY ARE THE ONES WHO HAVE TOUCHED THE SYSTEM AND ATTEMPTED TO FIX IT?? BAD CUSTOMER SERVICE! UNACCEPTABLE! ALREADY NOTIFIED THE DEALER AND THE PRESIDENT OF TAKING LEGAL ACTION. NO CAR BUYER SHOULD HAVE TO EXPERIENCE THIS KIND OF HORRIBLE TIME CONSUMING PROBLEM. AFTER PAYING THE FULL VALUE OF THE CAR. INVESTING THOUSANDS OF DOLLARS FOR A NEW VW CAR THIS RESULT IS NOT GETTING WHAT WE PAYED FOR. THE CAR DOES NOT MEET UP TO THE STANDARD OF THEIR MOTTO "VW DESIGN AND INTENT".
Electrical system, Jul 15, 2004
2000 VOLKSWAGEN JETTA GLS VR6 HAS RECALL FOR FAULTY CRUISE CONTROL BRAKE LIGHT SWITCH.*MR THE ENGINE LIGHT ILLUMINATED AND AFTER A DIAGNOSTIC WAS PERFORMED IT WAS DETERMINED A NEW CATALYTIC CONVERTER WAS NEEDED. IT WAS FINALLY DETERMINED THAT THE CONVERTER FAILED DUE TO A FAULTY COIL PACK. *JB
Steering, Suspension, Service brakes, Hydraulic, Power train, Electrical system, Visibility, Structure, Equipment, Jul 6, 2004
TRANSMISSION FAILED. THE DEALER REPLACED THE PART. HOWEVER, TWO WEEKS LATER THE PART FAILED AGAIN. *AK THE VEHICLE WOULD NOT GO INTO REVERSE. THE TRANSMISSION SLIPPED AND THE VEHICLE HAD RUN INTO A POLE AT A GAS STATION ON THE RIGHT FRONT SIDE. THIS PROBLEM REMAINED THE SAME. THE ENGINE LIGHT HAD COME ON ALONG WITH THE TRANSMISSION PROBLEMS. OTHER PROBLEMS WERE: THE TIRE PRESSURE HAD TO BE RESET ON NUMEROUS OCCASIONS, REAR PADS, A/C WAS NOT COOLING, GLOVE BOX, POWER WINDOWS, CONSOLE, POWER SUNROOF, INTERIOR TRIM, STEERING/SUSPENSION, DRIVEABILITY, TRIM ELECTRICAL, SOUND SYSTEM, AND HEATING/COOLING. *SC THE CONSUMER DID NOT REPORT ANY DAMAGE TO VEHICLE WHEN SHE HIT THE POLE. *JB
Engine and engine cooling, Electrical system, Seats, Jun 24, 2004
MASS AIR FLOW SENSOR FAILED AT LEAST 6 TIMES IN THE PAST 60,000 MILES, CAUSING THE VEHICLE TO STALL. CONSUMER DISCUSSED THIS WITH VOLKSWAGEN, AND ASKED MANUFACTURER FOR AN EXTENDED WARRANTY. HOWEVER, VOLKSWAGEN WAS NOT LISTENING. *AK THE DRIVER'S SIDE SEAT UP/DOWN LEVER SPRING BROKE. THE MICRO SWITCH FAILED AND AS A RESULT THE TRUNK LIGHT AND GAS LIGHT ON THE DASH WERE INOPERATIVE. THE AUTOMATIC DOOR LOCKS FAILED. *NM
Electrical system, Exterior lighting, Jun 2, 2004
PROBLEMS WITH VEHICLE'S BRAKE LIGHTS. *MR ON THREE OCCASIONS, THE WINDOW REGULATOR CLIPS WERE REPLACED. CURRENTLY THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED FOR A THIRD TIME. *SC
Engine and engine cooling, Electrical system, Visibility, Seat belts, Structure, Equipment, May 19, 2004
I THOUGHT MY FIRST NEW CAR PURCHASE (A 2000 JETTA VR6 GLS) WAS A LEMON. I, LIKE MANY OTHERS, HAVE EXPERIENCED SEVERAL PROBLEMS. PROBLEMS SUCH AS: - REAR CUP HOLDERS BROKEN - MIDDLE/REAR SEATBELT LOCKED, CANNOT BE USED - 02 SENSORS BOTH REPLACED SINCE MIL LIGHT KEPT ILLUMINATING - MAS SENSOR REPLACED (AND LATER RECALLED) - BOTH FRONT WINDOWS HAVE FALLEN TO THE "BLACK HOLE" (AND LATER RECALLED; INCLUDING A RECALL TO THE RECALL B/C THEY WENT FROM METAL CLIPS TO PLASTIC OR VICE VERSA) - PAINT PEELING FROM INSIDE DOOR HANDLES - ALARM SYSTEM FAULTY ON PASSENGER SIDE DOOR (DEALER TOLD ME THAT UNLESS THE CAR BEEPS AT ME, THE ALARM IS NOT SECURED. SO, I MUST LOCK THE DOOR. STAND BY FOR 15 SECONDS, LOCK THE DOOR AGAIN AND THIS TIME WHEN THE CAR BEEPS, THE PASSENGER DOOR IS SECURED. AND, FURTHERMORE, (THIS IS GOOD - KEEP READING) I WAS TOLD THAT IF I DRIVE TOO CLOSE TO A JEA BUS, THEIR BUS COMPUTER SYSTEMS ARE RUN ON THE SAME CHANNEL AS MY JETTA'S COMPUTER SYSTEM AND SOMETIMES BEING TOO CLOSE TO A JEA BUS WILL CAUSE MY CARS COMPUTER SYSTEM TO SCRAMBLE). COMPUTER SYSTEM CAN BE RESET, AND DID YOU KNOW THAT WHILE RESETTING, VW CAN MAKE YOUR CAR BEEP IN DIFFERENT PATTERNS? THAT'S PROBABLY A "FEATURE"! - CENTER CONSOLE/ARMREST LATCH BROKEN - LARGE SPRING SITS UNDERNEATH MY PASSENGER SIDE FRONT SEAT - SEAT BELT NO LONGER CLICK, INDICATING LOCKED IN POSITION (DEALER TOLD ME IT STILL WORKS. SO, NOW I HAVE TO PUSH IT DOWN AND THEN TUG ON IT, HOPING THAT IT REALLY IS LOCKED -- IF NOT, I MAY FLY OUT THAT RECALLED WINDOW.) - CHILD RESTRAIN SEAT LOCKS RECALLED - TRUNK LOCK WOULDN'T STAY LATCHED - FRONT FENDER SEPARATING FROM BODY OF CAR - GRINDS GOING INTO SECOND GEAR (MANUAL TRANSMISSION) - WHEN CAR IS PUT INTO 1ST GEAR, IT WAITS A FEW SECOND BEFORE IT GETS ENOUGH POWER TO FULLY ACCELERATE - BRAKE DUST COVERS ALLOY WHEEL, IN JUST HOURS OF CLEANING DRIVERS WANTED...BUT THEY'RE ALL IN THE DEALER WAITING ROOM! *AK
Electrical system, Feb 25, 2004, fire
WHILE DRIVING 40 MPH A FIRE STARTED UNDER THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF FIRE WAS UNDETERMINED. ALSO, DEALERSHIP FLOOR MANAGER INDICATED THERE WERE MANY VOLKSWAGEN JETTAS WITH THIS KIND OF PROBLEM. *AK
Engine and engine cooling, Electrical system, Feb 17, 2004
REQUEST FOR FULL REIMBURSEMENT IN THE AMOUNT OF $1898.94 FOR UNWARRANTED REPAIRS. (NAR) *PH *CB
Electrical system, Nov 24, 2003
THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS, ESPECIALLY WITH THE BRAKE SENSOR SWITCH. PROVIDE FURTHER DETAILS........................*JB
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Visibility, Oct 21, 2003
VEHICLE SUFFERED A LOST OF POWER WHEN CHECK ENGINE LIGHT ILLUMINATES.*MR ON MARCH 7 2002 UNIVERSITY VW DISCOVERED A DEFECTIVE AIRFLOW METER. THE WINDSHIELD WAS REPLACED FOR A CRACKED RAIN DRAIN. THE BRAKE SERVO WAS CHANGED FOR A PIN HOLE AIR LEAK. CONSUMER WAS TOLD THAT THE GLOW PLUG HARNESS MIGHT BE THE CAUSE AS TO WHY THE BRAKE LIGHTS COME ON. THE HAZARD SWITCH SWITCHED ON AND OFF DISTRESSING OTHER DRIVERS BEHIND. REPLACED THE HAZARD RELAY SWITCH (ON THE DASH) BY MYSELF. BACK BRAKE PAD WORE DOWN TO THE RIVETS. VEHICLE OVERHEATED ON 3 OCCASIONS HAD PRESSURE TEST AND THERMOSTAT CHANGED AND PROBLEM STILL EXIST.*TS *JB
Electrical system, Oct 14, 2003
MY JETTA HAS BEEN BACK AT THE DEALER 5 TIMES IN THE PAST TWO MONTHS TO REPAIR THE SAME PROBLEM. THE CAR HESITATES UPON ACCELERATION AS IF IT WILL STALL. THE CHECK ENGINE LIGHT COMES ON. SOMETIMES IT STAYS ON UNTIL THEY RESET IT AND SOMETIMES IT GOES OFF. THE DEALER HAS REPLACED THE MASS AIR SENSOR AND CLEANED PARTS OF THE ENGINE. THEN THE INTAKE MANIFOLD HAD TO BE REPLACED. NOW THEY TOLD ME THE PROBLEM IS THE IGNITION COIL AND WIRES FOR AN ADDITIONAL $700.00. THIS CAR IS JUST THREE YEARS OLD AND I HAVE SPENT CLOSE TO $2000 IN REPAIRS IN TWO MONTHS. I DIDN'T EVEN MADE IT OUT OF THE DEALER'S PARKING LOT BEFORE THE CHECK ENGINE LIGHT CAME ON AGAIN. VW NEEDS TO ADDRESS THIS ISSUE BUT THEIR CUSTOMER SERVICE REPRESENTATIVES WON'T HELP. *LA
Electrical system, Oct 6, 2003
STARTING ON MAY 23,2003 I STARTED TAKING MY JETTA VR6 INTO THE DEALERSHIP DUE TO THE FACT THAT THE CHECK ENGINE (MIL) LIGHT WAS ON AND OCCASIONALLY WHILE DRIVING THE CAR WOULD DIE. I WOULD DRIVE AT 40 MPH OR BE AT A STOP SIGN AND EITHER WAY THE CAR WOULD JUST DROP ALL POWER. I LOST CONTROL OF STEERING AND EVERYTHING ELSE AND WOULD HAVE TO RESTART THE CAR WHILE DRIVING DOWN THE ROAD. THE 1ST TIME I WAS TOLD THAT A 40,000-MILE TUNE UP WOULD FIX THE SITUATION. IT OCCURRED AGAIN AFTER THE TUNE ABOUT TWO WEEKS LATER, AND I WAS INFORMED THAT IT WAS AN O2 SENSOR AND THE MASS FLOW SENSOR THAT HAS PROBLEMS. THEY PAID FOR THE MASS FLOW SENSOR AND IT'S LABOR AND I PAID FOR THE O2 SENSOR AND IT'S LABOR. AFTER THE REPAIR AND REPLACEMENT IT OCCURRED (WITH IN THE SAME WEEK); THEY SAID IT WAS ANOTHER O2 SENSOR AND THEY PAID FOR THE LABOR WHERE I PAID FOR THE PART. ON THE FOURTH VISIT, THEY SAID THAT IT WAS THE CATALYTIC CONVERTER AND ONE OF THE 2 O2 SENSORS THAT HAD ALREADY BEEN REPLACED HAD GONE BAD AGAIN. THEY PAID FOR BOTH OF THESE ISSUES AND ASSURED ME THE PROBLEM WAS FIXED. IT WASN'T THE NEXT TIME THEY TOLD ME IT WAS THE ALTERNATOR. AFTER MUCH DISCUSSION I ASKED THEM TO DRIVE IT AND MAKE SURE AS THE ALTERNATOR THEY WANTED ME TO BUY WAS $700. THEY CALLED BACK A WEEK LATER AND SAID THEY WERE WRONG IT WAS THE BATTERY INSTEAD AND THAT I OWED THEM $125. I PAID BECAUSE I WAS TOO TIRED TO ARGUE ANYMORE. THAT WAS ON 8/9/03. ON 10/6/03 THE CAR DIED AGAIN. THEY ARE NOW SAYING IT IS THE IGNITION SWITCH AND THAT IT WAS CAUSING THE BATTERY TO DRAIN (MEANING TO ME, I MAY NOT HAVE NEEDED TO PURCHASE A NEW BATTERY 2 MONTHS AGO). THEY WANTED ME TO PAY FOR THE PART AND HALF THE LABOR BECAUSE THE CAR IS OUT OF WARRANTY (ONLY CAME WITH 2/24K). STARTING TO WONDER WHAT WILL THEY BLAME IT ON (AND CHARGE ME FOR) NEXT MONTH. CAR IS CURRENTLY AT 48500. *LA
Electrical system, Exterior lighting, Aug 19, 2003
BOTH HEADLIGHT PLUGS MELTED. DEALER NOTIFIED. *AK
Electrical system, Aug 12, 2003
PROBLEM WITH ENGINE CONTROL MODULE WHICH CAUSED ELECTRICAL FAILURE THROUGHOUT VEHICLE, IN PARTICULAR, DISABLED ALL DOOR LOCKING SYSTEMS, TRUNK AND GAS DOOR BUTTONS, OVERHEAD LIGHTS AND HEATING/COOLING PANNEL LIGHTS. THIS CAUSED SERIOUS ISSUE AS OWNER WAS UNABLE TO MANUALLY OPEN GAS DOOR TO FILL VEHICLE DUE TO BUTTON ON THE DOOR BEING DIABLED AND WAS UNABLE TO SET VEHICLE ALARM SYSTEM DUE TO LOCKING SYSTEM BEING DISABLED. ISSUE WAS TRACED TO COMFORT COVENIENCE MODULE, AND TRACED TO MAIN WIRING HARNESS THAT WAS CAUSING A SHORT AND BLOWN FUSES. TO MERELY FIND AND DIAGNOSE THE PROBLEM TOOK DEALER OVER 11 HOURS TO REPLACE $2.88 WORTH OF PARTS---AN EXTREMELY EXCESSIVE AMOUNT OF TIME. VOLKSWAGON USA STANDS BY DEALER AND REFUSED ASSISTANCE EVEN THOUGH CUSTOMER SERVICE REPS ACKNOWLEDGED THAT REPAIR TIME SEEMED EXTREMELY EXCESSIVE IN NATURE. HAVE SEEN SIMILAR COMPLAINTS REGARDING VW ELECTRICAL SYSTEM ISSUES AND WILL BE FILING COMPLAINTS WITH OAG'S IN MA AND NH.*AK
Electrical system, Aug 6, 2003
APROX. DATES. SEVERE HESITATION @ 2000 MILES ON MAY 23 2001. PURCHASED NEW ON APRIL 8 2001. REPAIRED THREE MORE TIMES AFTER FIRST "CHECK ENGINE LIGHT" APPEARED. LIGHT IS ON AT CURRENT TIME AND NOT UNDER WARRANTY ANY MORE. THIS CAR HAS BEEN IN AND OUT OF VW SHOP TO MANY TIMES FOR HOW NEW IT IS.
Parking brake, Power train, Electrical system, Jul 28, 2003
BRAKE SENSOR FAILED. EPC LIGHT ACTIVATED AND CAR FAILED TO SHIFT FROM PARK. MECHANICAL BRAKE ON TRANSMISSION FAILED TO RECOGNIZE BRAKE WAS DEPRESSED. FAULTY SENSOR REQURED TO BE REPLACED. *AK
Electrical system, Jun 12, 2003
THE COIL HAD STARTED GOING FAULTY ABOUT 1 YEAR PRIOR. DUE TO MOISTURE IN THE COIL, THE CAR WAS BARELY RUNNING -- IT BACK FIRED, AND WAS NEARLY IMPOSSIBLE TO GET IT ROLLING UP A HILL, ALMOST CAUSING ME TO ROLL INTO A CAR BEHIND ME AT A STOP SIGN. I WAS ABLE TO GET IT REPLACED UNDER THE EXTENDED WARRANTY, BUT IT SHOULD HAVE BEEN COVERED BY THE RECALL ON ALL THE OTHER COILS -- THERE ARE NUMEROUS REPORTS OF 2000 MODELS WITH THE VR6 ENGINE HAVING THE SAME COIL FAILURE. *JB
Electrical system, Jan 31, 2003
PROBLEMS WITH EMISSION RELATED PARTS. EVERY TIME THE VEHICLE HAS TO TAKE A EMISSION TEST THE VEHICLE FAILS AND THAT THE MANUFACTURE IS AWARE OF THE PROBLEM BUT AT THE SAME TIME THEY ARE NOT DOING ANYTHING TO FIX IT. TS
Electrical system, Dec 31, 2002
CONSUMER STATES THAT VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS WHICH CAN RESULT IN A FIRE. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Electrical system, Dec 31, 2002
I WOULD LIKE TO REGISTER A COMPLAINT ABOUT THE COIL PACK FAILURE ON MY 2000 VW JETTA - THIS IS A SERIOUS SAFETY ISSUE THAT VW OF AMERICA REFUSES TO ADDRESS. THIS COIL PACK FAILS AND CAUSES IMMEDIATE LOSS OF POWER IN THE ENGINE - I WAS DRIVING AND LOST POWER IN 2 OF THE 4 CYLINDERS. VW DID NOT COVER MY REPLACEMENT. THIS IS HAPPENING ON NUMEROUS VWS. THERE SHOULD BE A RECALL - IT IS A DEFECT.
Electrical system, Nov 26, 2002
WHILE PARKING THE VEHICLE CONSUMER TURN OFF THE ELECTRICAL IGNITION SWITCH, TOOK THE KEY AND VEHICLE WAS STILL RUNNING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS