2000 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 451 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Jetta model years with reports.
Of the 2000 reports, 27 involved a crash and 15 involved a fire. 35 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
123 reports, newest first. Show all
Engine and engine cooling, Electrical system, Visibility, Seat belts, Structure, Equipment, May 19, 2004
I THOUGHT MY FIRST NEW CAR PURCHASE (A 2000 JETTA VR6 GLS) WAS A LEMON. I, LIKE MANY OTHERS, HAVE EXPERIENCED SEVERAL PROBLEMS. PROBLEMS SUCH AS: - REAR CUP HOLDERS BROKEN - MIDDLE/REAR SEATBELT LOCKED, CANNOT BE USED - 02 SENSORS BOTH REPLACED SINCE MIL LIGHT KEPT ILLUMINATING - MAS SENSOR REPLACED (AND LATER RECALLED) - BOTH FRONT WINDOWS HAVE FALLEN TO THE "BLACK HOLE" (AND LATER RECALLED; INCLUDING A RECALL TO THE RECALL B/C THEY WENT FROM METAL CLIPS TO PLASTIC OR VICE VERSA) - PAINT PEELING FROM INSIDE DOOR HANDLES - ALARM SYSTEM FAULTY ON PASSENGER SIDE DOOR (DEALER TOLD ME THAT UNLESS THE CAR BEEPS AT ME, THE ALARM IS NOT SECURED. SO, I MUST LOCK THE DOOR. STAND BY FOR 15 SECONDS, LOCK THE DOOR AGAIN AND THIS TIME WHEN THE CAR BEEPS, THE PASSENGER DOOR IS SECURED. AND, FURTHERMORE, (THIS IS GOOD - KEEP READING) I WAS TOLD THAT IF I DRIVE TOO CLOSE TO A JEA BUS, THEIR BUS COMPUTER SYSTEMS ARE RUN ON THE SAME CHANNEL AS MY JETTA'S COMPUTER SYSTEM AND SOMETIMES BEING TOO CLOSE TO A JEA BUS WILL CAUSE MY CARS COMPUTER SYSTEM TO SCRAMBLE). COMPUTER SYSTEM CAN BE RESET, AND DID YOU KNOW THAT WHILE RESETTING, VW CAN MAKE YOUR CAR BEEP IN DIFFERENT PATTERNS? THAT'S PROBABLY A "FEATURE"! - CENTER CONSOLE/ARMREST LATCH BROKEN - LARGE SPRING SITS UNDERNEATH MY PASSENGER SIDE FRONT SEAT - SEAT BELT NO LONGER CLICK, INDICATING LOCKED IN POSITION (DEALER TOLD ME IT STILL WORKS. SO, NOW I HAVE TO PUSH IT DOWN AND THEN TUG ON IT, HOPING THAT IT REALLY IS LOCKED -- IF NOT, I MAY FLY OUT THAT RECALLED WINDOW.) - CHILD RESTRAIN SEAT LOCKS RECALLED - TRUNK LOCK WOULDN'T STAY LATCHED - FRONT FENDER SEPARATING FROM BODY OF CAR - GRINDS GOING INTO SECOND GEAR (MANUAL TRANSMISSION) - WHEN CAR IS PUT INTO 1ST GEAR, IT WAITS A FEW SECOND BEFORE IT GETS ENOUGH POWER TO FULLY ACCELERATE - BRAKE DUST COVERS ALLOY WHEEL, IN JUST HOURS OF CLEANING DRIVERS WANTED...BUT THEY'RE ALL IN THE DEALER WAITING ROOM! *AK
Engine and engine cooling, May 6, 2004
WHILE DRIVING 60 MPH VEHICLE STALLED. VEHICLE WAS TOWED TO A DEALER, AND TECHNICIAN DETERMINED ENGINE NEEDED TO BE REPLACED. *AK
Engine and engine cooling, Apr 20, 2004
I AM EXPERIENCING A LOSS OF POWER ON HILLS AND WHEN TRYING TO ACCELERATE AN INTERMITANT CHECK ENGINE LIGHT APPEARS. I OWN A VW JETTA TDI 2000. THE DEALER DIAGNOSED THE PROBLEM 1ST AS A TURBO CONTROL MODULE, $252.00. SOME INCREASE IN POWER BUT NOT VERY MUCH, CHECK ENGINE LIGHT OFF. 2ND TRIP TO DEALER AFTER AN 1-1/2 HOUR DISCUSSION ABOUT CHARGING ME ANOTHER DIAGNOSTIC FEE AND MY CONSENTING THE PROBLEM WAS DIAGNOSED AS CARBON IN INTAKE AND EGR VALVE REPLACEMENT. I ASKED 4 QUESTIONS :HOW DOES CARBON GET IN AN AIR INTAKE?, HOW DID THE TECHNICIAN DETERMINE THIS WAS PROBLEM? WHY WASN'T IT IDENTIFIED THE 1ST TIME I TOOK CAR IN AND WHAT GUARANTEE WOULD I GET? THE DEALER WOULD NOT OR COULD NOT ANSWER THESE QUESTIONS AND THE CUSTOMER SERVICE REP AT VW AMERICA HAS NOT ANSWERED THEM BUT HAS OFFERED TO PAY 100% PARTS AND LABOR FOR THE REPAIR AFTER TWO DAYS OF CALLING AND TRYING TO GET AN ANSWER FROM BOTH OF THEM. DON, IS THE CUSTOMER SERVICE REP WHO OFFERED TO PAY FOR REPAIR UPON MY GOING TO ANOTHER DEALER AND PAYING FOR ANOTHER DIAGNOSTIC TO VERIFY THE PROBLEM, AS THE FIRST DEALER HAS REFUSED SERVICE TO THE VEHICLE BECAUSE I INSISTED ON ANSWERS TO MY QUESTIONS BEFORE OK'ING REPAIR. THE NUMBER I CALLED FOR VW AMERICA IS 1-800- 822-8987. I HAVE ABOUT 81,000 MILES ON THE CAR AND THIS PROBLEM CREATES A SERIOUS SAFTEY HAZARD ON THE INTERSTATE OR ANY HIGHWAY WHERE A SLOW MOVING VEHICLE MAY BE A HAZARD. *AK
Engine and engine cooling, Mar 18, 2004
OIL BURNS EXCESSIVELY. AS A RESULT, CATALYTIC CONVERTER MALFUNCTIONED, AND WAS REPLACED TWICE WITHIN FOUR MONTHS.*AK
Engine and engine cooling, Electrical system, Feb 17, 2004
REQUEST FOR FULL REIMBURSEMENT IN THE AMOUNT OF $1898.94 FOR UNWARRANTED REPAIRS. (NAR) *PH *CB
Engine and engine cooling, Feb 11, 2004
VW JETTA TDI- THE TURBO HASN'T BEEN WORKING. APPARENTLY, THIS VEHICLE IS EQUIPPED WITH A CCV (CRANKCASE VENT) SYSTEM AND AN EGR (EXHAUST GAS RECIRCULATION) SYSTEM. OILY FUMES FROM THE CCV SYSTEM COMBINE WITH CARBON PARTICLES FROM THE EGR SYSTEM TO FORM A BLACK STICKY TAR IN THE INTAKE SYSTEM. THIS EVENTUALLY STARTS RESTRICTING THE AMOUNT OF AIRFLOW INTO THE ENGINE, RESULTING IN GRADUAL POWER LOSS AS THE VEHICLE AGES AND THE INTAKE CLOGGING BECOMES WORSE. THIS IS APPARENTLY PREVENTABLE BY ADJUSTING THE INTAKE AIR VOLUME OF 370 MG/STROKE USING A COMPUTER TO REPROGRAM THE EGR. REPLACING THE MANIFOLD & EGR IS AN EXPENSIVE PROPOSITION THAT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY.*AK
Engine and engine cooling, Jan 21, 2004
MY WIFE AND I BOUGHT A 2000 JETTA TDI WITH A DEFECTIVE MASS AIR SENSOR, I HAVE BEEN TOLD THAT ENGINE OIL VAPOR LEAKS DOWN THE AIR INTAKE AND CREATES A OIL FILM OVER SENSOR WHICH RENDERS IT INOP. WITH IT NOT WORKING THE CAR ACCELERATES VERY SLOWLY AND HAS VERY LITTLE POWER. MY MECHANIC SAID A REPLACEMENT IS $274.00 FOR THIS ITEM AND THERE IS NO GUARANTEE IT WONT HAPPEN AGAIN AFTER BUYING THE NEW PART. I FIND THIS PROBLEM UNACCEPTABLE AND FIGURE THE ENGINEER THAT DESIGNED THIS PART MUST HAVE GOT A HUGE BONUS FOR THIS RECURRING PROBLEM.*AK
Service brakes, Hydraulic, Engine and engine cooling, Equipment, Jan 15, 2004
MY VEHICLE IS A TDI DIESEL -COMPUTER/ENGINE - ENGINE DIAGNOSIS LIGHT HAS COME ON - DIAGNOSIS ($85.00) GATE ON TURBO CHARGER DOES NOT OPERATE PROPERLY. WAS TOLD COULD DRIVE VEHICLE BUT PERFORMANCE MAY DETERIORATE. ENGINE LIGHT STILL COMES ON OCAAISIONALY. REAR BRAKES SEIZED AND WORE COMPLETELY OUT - DEALER REFUSED ANY WARRANTY - WROTE V/W CUSTOMER SERVICE - THEY REFUNDED ABOUT 90% OF MY COST
Service brakes, Hydraulic, Engine and engine cooling, Other or unspecified, Jan 15, 2004
BRAKE PADS WENT CALLIPERS WENT AND ROTTERS WENT WITH BRAKES. VW USED THE WRONG CALLIPERS FOR THE CAR. AC WENT DID NOT GO COLD. STARTER WENT HAD TO REPLACE WITH NEW ONE THAT WAS THE OTHER. PAINT STARING CHIPPING PART OF THE COST WAS A KEY SCRATCH. ENGINE LIGHT CAME ON HAD TO REPLACE MASSIVE AIR FLOW METER.
Service brakes, Hydraulic, Engine and engine cooling, Visibility, Seat belts, Tires, Equipment, Other or unspecified, Jan 15, 2004
REPLACED REAR BRAKE LIGHT 4 TIMES; EMERGENCY FLASHER & TURN SIGNALS FAIL TO WORK RANDOMLY. TWICE HAD REAR BRAKE PADS REPLACED; ROTORS TURNED SECOND TIME -- TOTAL COST $550. REPEATED SENSOR FAILURES -- KNOCK SENSOR, MASS AIR FLOW SENSOR, COOLANT TEMPERATURE SENSOR; INDUCTION COIL FAILURE & VEHICLE IMBOLIZED. DRIVER MIRROR REPAIRED TWICE; PASSENGER P/WINDOW STUCK DOWN; DRIVER WINDOW LOCK TWICE; SEAT BELT CRACKED
Engine and engine cooling, Fuel system, Diesel, Dec 10, 2003
2000 VW JETTA TDI- TURBO DOES NOT APPEAR TO WORK FOR PAST 6-8 MONTHS. THIS CAUSES THE CAR TO SLOW DOWN SIGNIFICANTLY ON ANY HILLS, INCLUDING ON ENTRANCE RAMPS, WHEN TRYING TO ACCELERATE ON MERGE WITH TRAFFIC. DEALERSHIP UNABLE TO DIAGNOSE, BUT HAS OFFERED EXPENSIVE REPAIRS INCLUDING REPLACING MASS AIR FLOW SENSOR, SOME TYPE OF VALVE IN THE TURBO, FOR EXAMPLE. ALSO NOTED IS THE VEHICLE CAN INTERMITTENTLY PROVIDE SOME DIESEL BOOST- SEEMS ONLY WHEN THE GAS TANK IS FULL. AND THE FUEL FILLER NECK INTERIOR DOOR HAS BROKEN OFF SOMETIME IN THE PAST YEAR. IS THIS RELATED? IS THIS SAFE? *LA
Engine and engine cooling, Nov 19, 2003
WHILE DRIVING AT ANY SPEED VEHICLE LOST POWER AND STALLED. DEALER REPLACED THE INTAKE AIR FILTER WHICH WAS CLOGGED AT CONSUMER'S EXPENSES OF $ 1,892.94. *AK THE CONSUMER WAS INFORMED THAT THE PROBLEM WAS DUE TO THE THROTTLE BODY AND THE INTAKE HAD CARBON BUILD UP. THE INTAKE AND EGR WERE CLEANED AND THE AIR MASS METER WAS REPLACED . THE AIR METER WAS DEFECTIVE. AFTER THE REPAIRS, THE CONSUMER NOTICED THAT THE ENGINE WOULD CONTINUE TO COME ON. *SC
Engine and engine cooling, Oct 28, 2003
MASS AIRFLOW SENSOR AND COOLANT TEMPERATURE SWITCH FAILURE AT 47000 MILES. VOLKSWAGEN OF AMERICA STATED CAR OUTSIDE OF 36 MONTH EMISSIONS WARRANTY.*AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Visibility, Oct 21, 2003
VEHICLE SUFFERED A LOST OF POWER WHEN CHECK ENGINE LIGHT ILLUMINATES.*MR ON MARCH 7 2002 UNIVERSITY VW DISCOVERED A DEFECTIVE AIRFLOW METER. THE WINDSHIELD WAS REPLACED FOR A CRACKED RAIN DRAIN. THE BRAKE SERVO WAS CHANGED FOR A PIN HOLE AIR LEAK. CONSUMER WAS TOLD THAT THE GLOW PLUG HARNESS MIGHT BE THE CAUSE AS TO WHY THE BRAKE LIGHTS COME ON. THE HAZARD SWITCH SWITCHED ON AND OFF DISTRESSING OTHER DRIVERS BEHIND. REPLACED THE HAZARD RELAY SWITCH (ON THE DASH) BY MYSELF. BACK BRAKE PAD WORE DOWN TO THE RIVETS. VEHICLE OVERHEATED ON 3 OCCASIONS HAD PRESSURE TEST AND THERMOSTAT CHANGED AND PROBLEM STILL EXIST.*TS *JB
Engine and engine cooling, Fuel system, Gasoline, Oct 7, 2003
WHILE DRIVING ENGINE LIGHT COMES ON DUE TO EMISSION FAILURE. DEALERSHIP REPLACED THE MASS AIR FLOW SENSOR, BUT THE PROBLEM RECURRED. CURRENTLY, AIR INJECTION PUMP WAS BEING REPLACED. *AK
Engine and engine cooling, Vehicle speed control, Oct 1, 2003
FAILURE OF VEHICLE'S AIR MASS SENSORS.*MR THE MASS AIR FLOW SENSOR FAILED. A NEW THROTTLE BODY WAS ALSO INSTALLED. THE CONSUMER BELIEVES THESE PARTS WERE POORLY DESIGNED. *NLM
Engine and engine cooling, Oct 1, 2003
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE ENGINE STALLED, WHICH CAUSED THE CONSUMER TO PULL OVER. THE ENGINE LIGHT ALWAYS STAYED ON. THE DEALER INSPECTED THE VEHICLE, BUT WAS UNABLE TO CORRECT THE PROBLEM. *AK *JB *JB
Engine and engine cooling, Sep 26, 2003
CHECK ENGINE LIGHT COMING ON INTERMITTENTLY AND THE CAR BEGAN TO IDLE POORLY AND STALL, BECOMING DANGEROUS TO DRIVE. THE CAR WAS CHECKED FOR ERROR CODES AND IT WAS DETERMINED THE MASS AIR FLOW SENSOR HAD TO BE REPLACED. THE CAR IS JUST OUT OF WARRANTY AND THE SERVICE DEPT QUOTED OVER $400 TO REPAIR. SPOKE WITH AN INDEPENDENT PARTS STORE, THEY SAID THE SAME PART IS USED IN 4 CYL AND 6 CYL 2000 JETTA'S, AND VW IS CHARGING AROUND $60 FOR THE 4 CYL AND WELL OVER $150 FOR THE 6 CYL, FOR THE SAME PART. I HAVE THE 2000 6 CYL JETTA AND THEY WOULD NOT SELL ME THE PART.
Engine and engine cooling, Sep 13, 2003
PURCHASED NEW JETTA 1.8T FROM DEALER IN 8/00. HAVE TAKEN IT BACK SEVERAL TIMES DUE TO CHECK ENGINE LIGHT AND BACK FIRING W/SLIGHT HESITATION ON ACCELERATION. THEY REPLACED AIR FILTER 8/01, 10/3/01 REPLACED DEFECTIVE SENSOR & VALVE, 2/02 COULDN'T FIND REASON FOR CONTINUED BACKFIRING, HAD OIL CHANGE AND RESET LIGHT. NEXT COUPLE OF TIMES THE LIGHT CAME ON THEY SAID TO WAIT A COUPLE OF DAYS --IT DID GO OFF. 5/03 THEY PERFORMED DIAG TEST AND RESET LIGHT. SAID IF CAME ON AGAIN I'D NEED CATALYTIC CONVERTER. 8/13 IN SHOP AGAIN FOR CHECK ENGINE LIGHT THIS TIME DIAG TEST SAID THEY SHOULD REPLACE THE MASS AIR FLOW SENSOR & WIRING. TOLD ME NOT UNDER WARRANTY EVEN THOUGH THE CHECK ENGINE LIGHT HAS BEEN A CONSISTENT ONGOING PROBLEM. WILL BE CALLING VW CUSTOMER CARE. *JB
Suspension, Engine and engine cooling, Structure, Vehicle speed control, Sep 9, 2003
CONSUMER CONCERNED WITH ENGINE AND WHEEL BEARING ISSUES. WANTS TO KNOW WHO IS GOING TO REIMBURSE FOR REPAIRS. OXYGEN SENSOR HAD TO BE REPLACED SEVERAL TIMES. THE DRIVER SIDE INNER DOOR HANDLE WAS DIFFICULT TO OPERATE. THE LEFT SIDE AXLE SHAFT WAS REPLACED BECAUSE IT WAS MAKING A WHINING NOISE. WHILE DRIVING THE VEHICLE STALLED. IT WAS LATER DETERMINED THAT A SMALL RODENT HAD BUILT A NEST WHICH CLOGGED THE AIR BOX. THE VEHICLE STALLED AGAIN AND THIS TIME THEY REPLACE THE MAF SENSOR. THE CRUISE CONTROL WAS INOPERATIVE. *NM
Engine and engine cooling, Aug 14, 2003
CONSUMER STATES VEHICLE BURNS OIL PREMATURELY. DEALER NOTIFIED. *AK
Service brakes, Hydraulic, Engine and engine cooling, Vehicle speed control, Aug 6, 2003
CONSUMER CALLED COMPLAINING ABOUT GAS RECIRCULATION VALVE ( EGR VALVE). VEHICLE WON'T ACCELERATE EVEN THOUGH SHE WA S STEPPING ALL THE WAY ON THE GAS PEDAL. DEALER WAS CONTACTED, AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. HAD TO REPLACE BRAKES AND ROTORS AT 35000 MILES, WHICH SHE THOUGHT THAT IT WAS NOT USUALLY NORMAL ON ANY VEHICLE. *AK
Engine and engine cooling, Visibility, Aug 5, 2003
ON THREE OCCASIONS MY DRIVER/AND OR PASSENGER SIDE WINDOWS FELL INTO THE DOORS. VW FIXED THEM AT NO CHARGE...AFTER MUCH ARGUING. EVER SINCE I FIRST BOUGHT THE CAR (BRAND NEW), MY CAR IS DOWN 2 QUARTS BEFORE THE 3000 MILE OIL CHANGE. VW SAYS THAT THIS IS NORMAL.I DON'T THINK THAT IS RIGHT. *AK
Engine and engine cooling, Jul 16, 2003
EXCESSIVE ENGINE OIL CONSUMPTION. HE CAR CONSUMED APPROXIMATELY 1 QT OF OIL PER 1500 MI. TAKING INTO CONSIDERATION THIS CAR HAD 8 MILES WHEN I LEASE IT, AND I DRIVE UNDER NORMAL DRIVING CONDITIONS THIS ENGINE OIL CONSUMPTION, FOR ME, IS TOTALLY UNREASONABLE. IF I WOULD NOT REFILL THE ENGINE OIL BETWEEN OIL CHANGE INTERVALS (5000 MI), THE CAR WOULD CONSUME 74% OF ITS TOTAL ENGINE OIL, EASILY BURNING ITS ENGINE. AT THE DEALER SUGGESTION I ENDED UP TRADING THIS CAR YET FOR ANOTHER JETTA, ALSO CONSUMING OIL. *AK
Engine and engine cooling, Jul 13, 2003
MY 2000 JETTA RAN DRY ON OIL AT 21,000 MILES BUT NOT UNDER 2YR BUMPER TO BUMPER WARRANTY (6K MILES AFTER A FACTORY OIL CHANGE). THEY DID A CONSUMPTION TEST FOR 1500 MILES AND ASSURED US EVERYTHING WAS OK. IT WAS OK FOR 1500 MILES THEN IT WAS EMPTY AGAIN. THEY HAD TO CHANGE THE PISTON RINGS AND PRETENDED THAT THIS WAS A UNIQUE PROBLEM FOR OUR CAR. I HAVE SINCE READ OTHER REPORTS OF SIMILAR EXPERIENCES.*AK