2000 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 451 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Jetta model years with reports.
Of the 2000 reports, 27 involved a crash and 15 involved a fire. 35 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Representative owner complaints: visibility
77 reports, newest first. Show all
Visibility, Nov 4, 2002
CONSUMER STATES EVERY TIME THEY OPEN THE SUNROOF A YELLOW POWDERY SUBSTANCE, BLOWS INTO CONSUMER FACE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION ON THE YELLOW SUBSTANCES. MR
Service brakes, Hydraulic, Electrical system, Visibility, Air bags, Structure, Other or unspecified, Oct 20, 2002
DATE OF FIRST KNOWN PROBLEM PROVIDED. HAVE ALREADY BEEN THROUGH BBB AUTOLINE REGARDING MOST OF THE DEFECTS LISTED AND THOUGHT MANUFACTURER HAD FIXED THEM. NOW VEHICLE HAS THE SAME PROBLEMS PLUS MORE. ALL WORK BEING DONE AT DEALERSHIP IS AT MANUFACTURER'S EXPENSE, HOWEVER, THIS CAR IS A MAJOR INCONVENIENCE DUE TO UNRELIABILITY. ELECTRICAL PROBLEMS AREN'T SOLVED WITH REPLACED WIRING HARNESSES, UNSAFE DOOR HINGES AND WINDOW REGULATORS MAKE FOR HAZARDOUS DRIVING CONDITIONS, AIRBAG SENSOR PROBLEMS, AND QUICK TO WEAR OUT REAR BRAKES ARE ALL VERY DANGEROUS DEFECTS FOR A NEW CAR OWNER TO SUFFER WITH. DT
Visibility, Sep 12, 2002
I'VE BEEN TO THE DEALERSHIP MORE THAN 10 TIMES FOR VARIOUS PROBLEMS, BUT THE WINDOWS FAILURE IS THE MOST SERIOUS ONE.CURRENTLY, REAR LEFT WINDOW STUCK IN UP POSITION.*AK
Visibility, Aug 16, 2002
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING DRIVER'S SIDE WINDOW WILL FALL INTO WINDOW SEAL, AND WILL BE HARD TO GET IT BACK UP. DEALER NOTIFIED.*AK
Visibility, Equipment, Aug 14, 2002
MY FRONT PASSENGER SIDE WINDOW MADE A LOUD NOISE AND FELL INTO THE DOOR WHEN I TRIED TO ROLL UP THE WINDOW NOTHING HAPPENED. I CALLED VOLKSWAGEN AND THEY FIXED IT BECAUSE MY CAR WAS STILL UNDER WARRANTY. 18 MONTHS LATER IT HAPPENED AGAIN AND I CALLED VOLKSWAGEN AND THEY TOLD ME SINCE MY CAR WAS NO LONGER UNDER WARRANTY THEY WOULD NOT FIX IT. I REMINDED THEM THAT THIS HAPPENED BEFORE AND SHOUL NOT HAPPEN TO THE SAME WINDOW AGAIN IN SUCH A SHORT PERIOD. THE DEARLERSHIP TOLD ME THEY ONLY WARRENTY THEIR WORK FOR ONE YEAR AND THAT THEY COULD NOT HELP ME. SO I CALLED AROUND AND FOR QUOTES AND WAS TOLD BY SEVERAL COMPANIES THAT THIS WAS A COMMON PROBLEM WITH JETTAS. I HAD TO PAY $300 TO GET IT FIXED. ONE MONTH LATER IT HAPPENS AGAIN ONLY THIS TIME IT HAPPENS TO MY DRIVER SIDE WINDOW. I CALL THE DEALERSHIP AND THEY BASICALLY TELL ME TOUGH LUCK. NOT ONLY HAS THIS HAPPENED TO ME BUT IT HAS HAPPENED TO A FRIEND OF MINE WHO ALSO OWNS A JETTA. LASTLY MY AC GOES OUT RIGHT AFTER ALL MY OTHER PROBLEMS.*AK
Visibility, Aug 7, 2002
POWER WINDOW REGULATOR ON DRIVERS WINDOW BROKE CAUSING THE WINDOW TO FALL TO THE BOTTOM OF THE DOOR. UNABLE TO RAISE WINDOW. I OWN TWO MODEL YEAR 2000 VW JETTAS AND THIS IS THE SECOND INCIDENCE OF POWER WINDOW REGULATOR FAILURE.*AK
Visibility, Jul 25, 2002
RIGHT FRONT WINDOW FAILED TO GO UP OR DOWN AND THE LEFT REAR WINDOW POPPED WHILE CLOSING DUE TO BROKEN LIFTERS. THE LEFT FRONT WINDOW FELL INTO THE DOOR. THE WINDOW REGULATOR FAILED TWICE. *YH *CB
Visibility, Jul 23, 2002
THE WINDOW FELL IN WHEN I WENT TO ROLL IT DOWN. SINCE THEN I HAVE BEEN IN FOR OTHER PROBLEMS TO THE DEALER AND EVERY TIME THERE ARE ATLEAST 4-7 PEOPLE WAITING THAT HAD THEIR WINDOW REGULATORS BREAK ALSO.*AK
Service brakes, Hydraulic, Fuel system, Gasoline, Electrical system, Visibility, Vehicle speed control, Jul 12, 2002
MY CAR IS NIGHTMARE OF FAILURES. CRUISE CONTROL LIGHT (DEALER CLAIMS THE CAR DOESNT HAVE ONE - BUT YOU CAN SEE IT IF YOU USE A FLASHLIGHT AT AN OBLIQUE ANGLE) FAILURE, ABS MODULE SWITCH FAILURE (ACCORDING TO DEALER) CAUSING CRUISE CONTROL TO UNEXPECTEDLY DISENGAGE. I ALSO LEARNED FROM OTHER MOTORISTS THAT THE SAME SWITCH CONTROLS BRAKE LIGHT ILLUMINATION (ALL BULBS AND OTHER SIGNAL LIGHTS WORK). FUEL INJECTION MODULE OVER INJECTED GAS CAUSING EXCESSIVE PRESSURE. RELIEF VALVE FAILED TO OPEN CAUSING TURBO OVERPRESSURE TO +120PSI. FAILURE CAUSED HOSES TO BLOW SENDING HOSE CLAMPS AS PROJECTILES. THIS WEEK, THE FRONT PASSENGER SIDE WINDOW UNEXPECTEDLY DROPPED INTO THE DOOR. DEALER HAS LITERALLY TAPED THE WINDOW UP UNTIL A PART ARRIVES. DEALER ADMITS TO MFG DESIGN DEFECT - NO VOLUNTARY RECALL. NO DEALERS WILL VOLUNTARILY REPLACE CLIPS UNTIL THEY FAIL. VOLKSWAGEN POSITION IS THAT THEY KNOW THERE IS A DESIGN FLAW, BUT WONT REPLACE KNOWN BAD CLIPS UNTIL THERE IS A FAILURE. WINDOW FAILURE COULD CAUSE OBJECTS (STONES KICKED UP BY TIRES OF OTHER CARS) TO HIT PASSENGERS. INFANT / CHILD SAFETY RISK. WINDOW INTEGRITY QUESTIONABLE IN AN ACCIDENT IF IT FAILS WHEN DRIVING 15MPH. HELP!*AK
Visibility, Jul 9, 2002
THE CONSUMER STATED THAT THE FRONT PASSENGER AND DRIVER?S WINDOW REGULATOR BROKE DUE TO MANUFACTURER DEFECT. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR REPLACEMENT AND THEY TOLD THEM THE WARRANTY WAS EXPIRED AND THE PART WAS ON BACK ORDER. *YH
Visibility, Jul 8, 2002
CONSUMER STATES BOTH POWER WINDOWS DROPPED INTO DOOR PANEL AND WOULD NOT WORK, DEALER REPLACED THE REGULATORS AND FIXED THE WINDOW.*JB
Visibility, Jul 8, 2002
WHEN OPENING THE R/F POWEER WINDOW THE WINDOW MADE A STRANGE SOUND AND THEN THE WINDOW FELL TO THE BOTTOM OF THE INSIDE OF THE DOOR AND WOULD NOT GO UP. CANNOT CLOSE THE WINDOW AND THE PART IS ON BACK ORDER. CONTACTED VW CUSTOMER SERVICE AND THEY SAID THAT SINCE THE CAR IS OVER THE MILAGE (EVEN THOUGH IT IS WITHIN THE 24 MONTH WARRANTY) THEY WOULD ONLY PARTIALLY REIMBURSE ME.*AK
Visibility, Jul 5, 2002
ELECTRIC POWER WINDOW, WHEN LOWERED DOWN, FAILED DUE TO A WINDOW REGULATOR POPPING. THE PARTS ARE ON BACK ORDER EVEN USED/AFTER MARKET PARTS. PLEASE DESCRIBE DETAILS. *AK
Visibility, Jul 5, 2002
THE PASSENGER SIDE POWER WINDOW FELL INTO DOOR FRAME DUE TO REGULATOR FAILURE. *YH
Visibility, Jul 2, 2002
DRIVERS SIDE POWER FRONT WINDOW FELL INTO THE DOOR BECAUSE OF FAULTY POWER WINDO REGULATOR. *AK
Visibility, Jun 25, 2002
BOTH FRONT SIDE DOOR WINDOWS DROPPED INSIDE THE DOORS BECAUSE OF A REGULATOR FAILURE. DEALER AND MANUFACTURER WERE NOTIFIED AT THIS TIME. *AK CONSUMER STATED THE FALLING DOWN OF BOTH DRIVER AND PASSENGER SIDE WINDOWS INSIDE THE DOORS IS A DEFECT OR A DESIGN FLAW IN WORKMANSHIP. *YH
Visibility, Jun 19, 2002
WHILE DRIVING AND WITHOUT WARNING TRIED TO OPEN WINDOW BY PUSHING ELECTRONIC WINDOW LEVER; HOWEVER, WINDOW WAS NOT OPERABLE.*AK
Visibility, Jun 19, 2002
BOTH FRONT WINDOWS ON MY JETTA FELL DOWN INTO THE DOOR WHILE DRIVING DOWN THE ROAD. THE WINDOW WAS UP AND WITHOUT ME TOUCHING ANY CONTROLS IT JUST FELL INTO THE DOOR. BOTH FRONT DOORS FELL WITHIN 1 WEEK OF EACH OTHER. I AM CONCERNED ABOUT THIS HAPPENING WHEN A FAMILY MEMBER IS TRAVELING THE ROADS OF THIS RURAL COMMUNITY. WE GET SNOW IN OCTOBER THAT LASTS THROUGH MAY. IF WE GET CAUGHT OUT IN A SNOW STORM AND THE WINDOWS FALL DOWN INSIDE THE DOORS WE ARE IN TROUBLE. I HAVE CHECKED THE WEB AND FOUND TH IS TO BE A NORMAL PROBLEM NOW BEING EXPERIENCED IN THE 2000 VW JETTA. I CALLED VW REPRESENTATIVE AARON GEISTER, (800)822-8987 WHO TOLD ME THAT I WAS OUT OF WARRANTY SO I WAS OUT OF LUCK. I AM UNDER TWO YEARS BUT MY 75000 MILES PUT ME OUT OF LUCK. I ARGUED THAT THIS WAS NOT NORMAL WEAR AND TEAR ON A VEHICLE. WINDOWS SHOULD NOT UNEXPECTANTLY FALL OUT OF ANY VEHICLE WITHOUT WARNING. I CALLED THE LITHIA DEALER TO GET MY CAR FIXED AND WAS TOLD IT WILL BE AWHILE AS THE REGULATOR PART IS ON BACK ORDER. HE TOLD ME THAT TJHERE WAS A BUNCH OF 2000 JETTA OWNERS WAITING FOR THE EXACT SAME SERVCIE. THIS POOR DESIGN IS GOING TO GET SOMEBODY KILLED. VW NEEDS TO DO A RECALL AND FIX THE REGULATOR NOT WITH ANOTHER REGULATOR JUST LIKE THE ONE THAT FAILS AFTER TWO YEARS BUT A NEW SET UP THAT PREVENTS THE WINDOW FROM SPORADICALLY FALLING INTO THE DOOR.*AK
Visibility, Jun 18, 2002
FROM WHAT I HAVE SEEN AND HEARD, THIS IS A TOO FAMILIAR PROBLEM WITH LATE MODEL VOLKSWAGENS. THE WINDOW MADE A STRANGE CLICKING SOUND AND THEN THE WINDOW FELL ALL OF THE WAY INTO THE DOOR UNEXPECTEDLY. APPARENTLY VOLKSWAGEN IS AWARE OF THE PROBLEM AND HAS RE-ENGINEERED THE PART. IF THIS IS THE CASE, WHY ARE THEY NOT REQUIRED TO ISSUE A RECALL FOR THIS ITEM AND REPAIR/REPLACE AT NO COST TO THE OWNER. I WOULD CONSIDER THIS TO BE A SAFETY CONCERN. WHAT IF A WINDOW FAILED WHILE DRIVING IN THE RAIN OR SNOW?*AK
Visibility, Jun 14, 2002
VEHICLE WAS MOVING AT APPROXIMATELY 30MPH WHEN I TRIED TO ROLL THE PASSENGER SIDE WINDOW DOWN. THERE WAS A CLICKING NOISE, FOLLOWED BY THE WINDOW DROPPING RAPIDLY INTO THE DOOR. IT WOULD NOT GO BACK UP. THE SERVICE DEPARTMENT AT THE DEALERSHIP STATED THAT THEY SEE THIS OFTEN, AND THAT THE REGULATOR CABLE WAS STRIPPED. THE COST OF REPAIR WAS $430, AND VW OF AMERICA REFUSES TO COVER THIS BECAUSE MY WARRANTY IS OVER. AFTER FURTHER RESEARCH, I'VE FOUND THAT THERE ARE MANY CUSTOMERS WHO HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR 2000 JETTA'S.*AK
Visibility, Jun 13, 2002
I TRIED TO ROLL DOWN MY WINDOW AND IT GOT STUCK PART OF THE WAY DOWN AND WHEN I TRIED TO ROLL IT BACK UP, THERE WAS A LOUD CRACK AND THE WINDOW FELL DOWN IN THE DOOR. I TOOK IT TO A VW DEALER AND I WAS CHARGED $565 TO REPLACE THE MOTOR AND REGULATOR. THERE NEEDS THE BE A RE-CALL. THERE ARE TOO MANY COMPLAINTS REGARDING THIS ONE ITEM.*AK
Visibility, Jun 12, 2002
ON SEPT 14, 2001, MY WIFE WAS DRIVING THROUGH DRIVE IN AT MCDONALD'S. SHE PRESSED THE DRIVER WINDOW POWER BUTTON AND THE WINDOW MALFUNCTIONED. THE WINDOW WENT DOWN BUT WOULD NOT GO UP. THE DEALER REPLACE LEFT FRONT WINDOW REGULATOR AT NO CHARGE TO ME. ON JUNE 7, 2002, MY WIFE WAS DRIVING ON FORT BENNING THROUGH THE SECURITY GATE. THE WINDOW MALFUNCTION. IT WENT DOWN AND WOULD GO UP. I TOOK THE JETTA TO THE DEALER. I SPOKE WITH VW'S CUSTOMER RELATIONS OFFICE, 1.800.822.8987, REF # 20166271. SINCE MY CAR WAS 971 MILES OVER THE 12 MONTH WARRANTY, VW WOULD ONLY PAY 50% AND I HAD TO PAY 50%. IT IS MY OPINION THAT THIS IS A MANUFACTURER'S DEFECT. THERE WAS A LADY AT THE DEALERSHIP WITH THE SAME PROBLEM.*AK
Visibility, Jun 11, 2002
BOTH WINDOW REGULATORS HAVE FAILED AND I THINK ITS A MANUFACTURING DEFECT BECAUSE I KNOW ANOTHER VW OWNER WHO HAS EXPERIENCED THIS SAME FAILURE. I TRIED TO GET IT FIXED AT A VW DEALERSHIP BUT THEY REFERRED ME TO A GLASS SHOP/INDEPENDENT SHOP BECAUSE OF THE WAIT-TIME TO GET IT FIXED. IN ADDITION THE A/C FAILED BEFORE I BOUGHT IT FROM THE ORIGINAL OWNER AND AGAIN FAILED 6 MONTHS AFTER I BOUGHT IT BECAUSE OF DIFFERENT OWNERSHIP I COULD'T CLAIM THE WARRANTY COVERAGE ON THE PARTS.*AK
Visibility, Jun 11, 2002
WHILE DRIVING CAR ON 06/08/02, DRIVER SIDE POWER WINDOW REGULATOR BROKE AND WINDOW FILL INTO DOORFRAME. I TOOK CAR TO WINDOW REPAIR SHOP. TECH AT SHOP SAID THIS WAS A COMMON PROBLEM WITH VW'S AND SUGGESTED I CHECK WITH DEALER ON REPLACEMENT. CAR IS PAST WARRANTY PERIOD. THE CAR HAS 4 POWER WINDOWS. I CAN'T AFFORD NOR SHOULD I HAVE TO PAY FOR A NEW REGULATOR FOR EACH WINDOW. THIS IS A SERIOUS HAZARD ESPECIALLY IF IT HAPPENS WHILE YOU ARE DRIVING.*AK
Visibility, Jun 4, 2002
WINDOW REGULATOR BROKE 3 TIMES AND I HAVE BEEN TOLD IT IS A "BAD PART"- AND VW IS NOT DOING ANYTHING TO FIX IT.