2000 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 451 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Jetta model years with reports.
Of the 2000 reports, 27 involved a crash and 15 involved a fire. 35 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Representative owner complaints
451 reports, newest first.
Engine and engine cooling, Jan 21, 2005
CHECK ENGINE LIGHT CAME ON ONE WEEK AGO. HAD OXYGEN SENSOR REPLACED 3 DAYS AGO BECAUSE THAT'S WHAT THE DIAGNOSTICS SHOWED THAT IT NEEDED. TODAY THE CHECK ENGINE LIGHT CAME ON AGAIN AND WON'T GO AWAY. CAN'T AFFORD TO SPEND MONEY HAVING MECHANICS "ATTEMPT" TO FIX THIS PROBLEM. I KNOW IT'S A COMMON VW JETTA ISSUE AND I WANT SOMETHING DONE ABOUT IT! *NM
Engine and engine cooling, Visibility, Jan 14, 2005
MOST RECENTLY, THE WATER PUMP FAILED. APPARENTLY THIS IS ANOTHER COMMON FAILURE, WHICH SHOULD BE COVERED BY A RECALL. HERE IS THE LIST OF OTHER PROBLEMS I HAVE HAD: -BOTH WINDOW REGULATORS FAILED (COVERED BY RECALL) -TENSIONER PULLEY ON SERPENTINE BELT FAILED AT 40000 MILES ($400) -MAF SENSOR AT 47000 MILES (COVERED BY RECALL) -CATALYTIC CONVERTER FAILED 50000 MILES (COVERED BY EMISSIONS RECALL) -ALTERNATOR FAILED AT 55000 MILES ($450 - USING REBUILT ALTERNATOR) -WATER PUMP FAILED AT 60,000 MILES ($350 REPAIR BILL). THE QUESTION IS...WHAT'S NEXT? I PLAN TO SELL THE CAR WITHIN THE NEXT FEW MONTHS. *JB
Visibility, Jan 6, 2005
MY POWER WINDOW REGULATOR WENT OUT ON MY 2000 VW JETTA AND THE WINDOW FELL INTO THE DOOR, IN LOOKING ON THE INTERNET ON SITES SUCH AS MSN.COM I HAVE FOUND THIS TO BE A COMMON PROBLEM FOR ALMOST EVERY SINGLE VW OWNER THAT HAS INTERNET ACCESS. *AK
Visibility, Jan 2, 2005
MY DRIVERS SIDE POWER WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO FALL DOWN INTO THE DOOR. THIS REQUIRED DRIVING HOME FOR SEVERAL MILES IN WEATHER APPROACHING ZERO DEGREES. THIS IS A VERY COMMON PROBLEM WITH VW'S, AS THE SAME THING HAS HAPPENED TO MY MOM'S VW BEETLE (1999). *JB
Equipment, Dec 28, 2004
JACK SUPPLIED WITH VEHICLE WOULD NOT HOLD VEHICLE UP AND SLIPPED OUT DAMAGING BODY OF THE VEHICLE. CAR IS A 2000 VW JETTA. HAD TO CALL TOW TRUCK AND WAS ADVISED BY TOW TRUCK DRIVER THAT VW JACK'S WERE USELESS UNLESS YOU HAD A PERFECTLY FLAT SURFACE. *JB
Engine and engine cooling, Dec 22, 2004
THERE IS A CONTINUING PROBLEM WITH THE EXHAUST SYSTEM. I HAVE HAD TO HAVE IT REPAIRED 3 TIMES IN THE LAST YEAR AND HALF. THE VOLKSWAGEN DEALERSHIP HAS REPAIRED IT OVER AND OVER AGAIN. I AM GETTING REALLY WORRIED THAT ONE OF THESE DAYS SOMETHING REALLY BAD IS GOING TO HAPPEN,AND I MAY BE INJURED. I WOULD BUY ANOTHER CAR BUT I SIMPLY CAN'T AFFORD IT. AFTER FIXING AN EXHAUST 3 TIMES WHO COULD AFFORD ANYTHING ELSE. I AM A LOYAL VOLKSWAGEN OWNER AND THIS IS THE SECOND VW I HAVE OWNED AND I NEVER HAD A PROBLEM WITH ANY OF THE OTHER CARS. IF THERE IS ANYTHING YOU CAN DO TO HELP IT WOULD BE GREATLY APPRECIATED YOU. *JB
Suspension, Engine and engine cooling, Visibility, Structure, Dec 15, 2004
I PURCHASED A 2000 VPLKSWAGEN JETTA IN THE YEAR 2002, PRE-OWNED. I HAVE HAD NOTHING BUT PROBLEMS WITH IT SINCE I BOUGHT IT, AND NOW AM TRADING IT IN, AND TAKING A $3000 LOSS. HERE IS A LIST OF THE PROBLEMS I HAVE HAD IN THE LAST 2 YEARS LISTED FROM FIRST PROBLEMS TO MOST RECENT: 1. WINDOW TRAY BROKE, WINDOW FELL INTO THE DOOR. $300 2. TRUNK LATCH BROKE, HAD TO GET REPLACED $50 3. SUNROOF BROKE, WOULD NOT MOVE AND NEEDED THE ENTIRE THING REPLACED INCLUDING THE MOTOR. $1800 4. WATER PUMP LEAKED OUT ALL COOLANT, NEEDED TO BE REPLACED $ 600 5. STRUT COIL SNAPED IN HALF WHILE DRIVING, NEEDED TO REPLACE BOTH SIDES $500 6. LASTLY, (THIS IS THE POINT WHEN I DECIDED TO FILE A COMPLAINT AND TRADE THE CAR IN FOR ANOTHER BRAND) WATER LEAKING FROM THE ELECTRICAL PANEL ON TOP OF INSIDE ROOF. SUNROOF THEN MALFUNCTIONED, OPENING WHEN THE CAR WAS STARTED AND THE KNOB WAS NOT TOUCHED. HAD TO PAY TO DISCONNECT POWER SUNROOF. WHATEVER YOU DO, PLEASE, DO NOT BUY A VW JETTA. THAT IS UNLESS YOU WANT TO HAVE IT CONTINUALLY IN THE SHOP AND HAVING TO SPEND A LOT OF MONEY ON REPAIRS. *AK
Engine and engine cooling, Dec 7, 2004
RADIATOR FAILURE. CRACKED RADIATOR ON PASSENGER SIDE BOTTOM. RADIATOR FAN FAILURE. BEARINGS IN MOTOR SQUEALING. *AK
Air bags, Dec 7, 2004
WHEN ADJUSTING THE DRIVER SIDE SEAT AIR BAG SENSOR LIGHT STAYED ON. *AK *TC
Electrical system, Latches/locks/linkages, Dec 2, 2004
1) VEHICLE COMFORT MODULE SPONTANEOUSLY FAILED. THIS HAPPENED WHILE DRIVING THE CAR! 2) A MAJORITY OF THE FUNCTIONS CONTROLLED BY THIS MODULE FAILED, INCLUDING ALARM GOING OFF WHILE DRIVING, FUEL CAP RELEASE NOT WORKING, DOOR LOCKS, TRUNK RELEASE, ETC. ALL FAILED. IN THE MIDDLE OF THE FREEWAY, THE ALARM WENT OFF AND THERE WAS NOTHING I COULD DO TO TURN IT OFF. CALLED EMERGENCY ROADSIDE SERVICE AND THEY SHOWED ME HOW TO DISABLE THE ALARM (TURN THE KEY IN THE DOOR LOCK ON AND OFF SEVERAL DOZEN TIMES). HOWEVER NONE OF THE OTHER FUNCTIONS WORKED, MOST SERIOUS WAS THAT THE FUEL CAP COULD NOT BE OPENED. I HAD TO GET THIS FIXED BEFORE I RAN OUT OF FUEL! 3) TOOK THE VEHICLE TO THE DEALER. THEY REPLACED THE COMFORM MODULE AND MOST OF THE SYSTEM OPERATIONAL AGAIN. 4) HOWEVER OVER TIME, ONE BY ONE VARIOUS SYSTEMS STARTING MALFUNCTIONING AGAIN. WITHIN WEEKS, ONE OF THE REAR DOOR LOCKS WOULDN'T CLOSE AUTOMATICALLY. LATER THE TRUNK RELEASE DIDN'T WORK WITH THE REMOTE. THEN THE INTERIOR LIGHTS WOULDN'T GO OFF AUTOMATICALLY. OTHER DOOR LOCKS STOPPED FUNCTIONING, ETC. 5) SINCE THE CAR WAS OUT OF WARRANTY AND THESE WERE NOT CRUCIAL FUNCTIONS, I LIVED WITH THESE FAILURES. BUT NOW I'M UNCOMFORTABLE DRIVING THE CAR, NOT KNOWING WHERE AGAIN IN THE MIDDLE OF NOWHERE, EVERYTHING STOPS WORKING AGAIN. 6) I CALLED VOLKSWAGEN AND DESCRIBED THIS. THEY SAID I WOULD HAVE TO GO TO A DEALER TO HAVE THE PROBLEM DIAGNOSED AND FIXED AT MY OWN COST. THEY SAID THAT SINCE THE VEHICLE WAS OUT OF WARRANTY, THEY COULD NOT HELP FIX THIS. I ARGUED THAT THIS WAS A CORE COMPONENT THAT FAILED - NOT DUE TO WEAR AND TEAR OR MISUSE, BUT THEY STILL SAID SORRY!*AK
Exterior lighting, Equipment, Nov 30, 2004
HAZARD SIGNALS FAIL TO BLINK OR FLASH. ON OCCASION, THEY FLASH A FEW TIMES THEN STOP.*AK
Power train, Nov 24, 2004
THE CAR TRANSMISSION STALLED ABOUT 4 TIMES. EACH TIME (4 TIME) I TOOK THE CAR TO THE VW DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THEN THE CAR BROKE DOWN. I TOOK IT BACK TO THE VW DEALERSHIP THEN THE DEALERSHIP IDENTIFIED IT AS A TRANSMISSION PROBLEM. THE COST TO REPAIR THE CAR IS $4000. ALSO, NO OTHER DEALERSHIP OR AUTO REPAIR SHOP HAS SERVICED THIS CAR EXCEPT MILLER VW. *NM
Engine and engine cooling, Nov 17, 2004
BOUGHT THE USED 2000 JETTA IN MAY 2004. A MONTH LATER IN THE DEALER BECAUSE CHECK ENGINE LIGHT WENT ON. THEY CHANGED OXYGEN SENSOR. CAR STARTED STALLING/HESITATING AGAIN AND SEVERAL WEEKS LATER IN THE DEALER AGAIN. THEY CHANGED THE MASS AIR FLOW SENSOR. CONTINUED TO HESITATE/STALL AND WENT INTO SERVICE AGAIN AND THEY FOUND NOTHING WRONG. NO CODES ARE COMING UP SHOWING THERE IS SOMETHING WRONG. THIS CAR IS GOING AGAIN ON MONDAY NOVEMBER 22, 2004 INTO DEALER FOR THE SAME PROBLEM. THE PROBLEM HAS NEVER BEEN CORRECTED AND I CAN'T BELIEVE I HAVE SUCH PROBLEMS WITH THIS CAR THAT CANNOT BE CORRECTED. IT ONLY HAS 43,000 MILES ON THE CAR AND THIS IS PROBABLY THE REASON IT WAS TRADED IN AND HAS LOW MILES.*AK
Service brakes, Hydraulic, Electrical system, Nov 9, 2004, crash
NO WARNING LIGHTS ILLUMINATED. PERIODICALLY THE BRAKING PRESSURE WAS RELEASED AND A PEDAL PULSE WAS FELT WHILE STOPPING. THE DEALER STATED THAT THE PROBLEM TO THE ABS PUMP LEAKED INTO THE ABS MODULE. *JB THE CONSUMER'S DAUGHTER WAS UNABLE TO STOP IN A PARKING LOT AS A RESULT OF THE BRAKES RELEASING CAUSING HER TO HIT ANOTHER VEHICLE. THE PERSON IN THE OTHER VEHICLE SOUGHT MEDICAL TREATMENT. *SC
Exterior lighting, Nov 8, 2004
THE VEHICLE WAS SLIGHTLY OVER A YEAR OLD WHEN THE BRAKE LIGHT STARTED TO ILLUMINATE. THE CONSUMER HAD THE BRAKES REPLACED. *NM RECALL# 04V096000. *SC
Visibility, Nov 8, 2004
(1) VERY LOUD BANG ON THE DRIVER SIDE DOOR (2) FRONT DRIVER-SIDE WINDOW FELL DIRECTLY INTO THE DOOR PANEL (3) SMALL PLASTIC CLIP HAS TO BE REPLACED, AT THE SAME TIME DEALER TRYES TO CHANGE A WHOLE POWER WINDOWS ASSEMBLY FOR $500. *AK
Structure, Nov 8, 2004
WHILE PARKED, PANELS LOCATED UNDER ENGINE AND SIDE PROTECTANT PIECES, BECAME UNATTACHED. DEALERSHIP TRIED TO BLAME ON DRIVER- WHICH ISN'T TRUE, AS THE CAR WAS NOT DRIVEN IN THREE DAYS - ALL PANELS SHOW FATIGUE, AND SOME ODD-CRACKING DAMAGE. SECOND REPAIR SHOP SHOW DEMONSTRATED WEAK SCREWS, CRACKING ALONG MOUTING POINTS, AND THE BUMPER BECOMING UNATTACHED. INCLUDING DAMAGE TO THE SCREWS THEMSELVES, WITH PREMATURE RUSTING, AND THE SCREW'S HEADS COMPLETLEY FALLING OFF. WHILE BEING TOWED TO DEALERSHIP, ALL PANELS BECAME DETACHED. (3 PC SYSTEM) THIS IS A CERTIFIED-USED VEHICLE - ORG. FROM IL SOLD IN MN. VEHICLE WAS IN DEALERSHIP THAT WEEK FOR OIL CHANGE, DEALERSHIP REPORTED NO PROBLEMS - HOWEVER AFTER THE FACT, THE CAR WAS PARKED IN A GARAGE. VW WILL NOT STAND BEHIND THEIR PRODUCT AS THEY FEEL THAT IT WAS NOT CAUSED BE THE SCEWS MALFUNCTIONING, BUT BY "ADDED AND UNKNOWN STRESS INCREASES.*AK
Service brakes, Hydraulic, Electrical system, Nov 5, 2004
WHILE DRIVING, THE ABS BRAKE LIGHT CAME ON INTERMITTENTLY. THE CLUTCH BECAME STUCK AND THE CONSUMER HAD TO JIGGLE THE GEAR. THE VEHICLE ALSO HAD ELECTRICAL PROBLEMS. *BF AC COMPRESSOR FAILED. NEW BATTERY WENT DEAD. FOUR WINDOW FAILURE DUE TO ELECTRICAL PROBLEM. *TC
Electrical system, Nov 3, 2004
WHILE DRIVING, MY 2000 JETTA GLS, VEHICLE HESITATES AND STALLS (ENGINE LIGHT ALSO WOULD COME ON AT TIMES). ON SIX OCCASIONS TO SERVICE, VW CLAIMED THAT NOTHING COULD BE FOUND. THE SEVENTH TIME, CONVENIENTLY AFTER WARRANTY EXPIRATION, THEY FOUND A BAD IGNITION COIL...WHICH OBVIOUSLY, I HAD TO PAY FOR. SPEAKING TO FOUR ACQUANTAINCES THAT HAD SAME VEHICLE, ALL REPORTED SIMILAR ISSUES WITH THE HESITATION AND STALLING. THE KICKER CAME FROM MY FRIEND WHO RECEIVED A RECALL ON THIS ISSUE (IGNITION COIL RECALL) FOR HIS 1.8T JETTA. A CALL TO VW (1800-822-8987) TO INQUIRE ABOUT REIMBURSEMENT FOR MY EXPENSES REVEALED THAT MY JETTA VIN DID NOT MATCH THE RECALLED VIN'S!!! HOW CAN A PART THAT HAS BEEN RECALLED NOT BE COVERED FOR MY VEHICLE THAT HAS THE SAME PART? THIS IS ABSOLUTELY PREPOSTEROUS. OBVIOUSLY, THERE ARE SIGNIFICANT OWNERS OUT THERE THAT ARE BEING TALKED INTO UNNECESSARY REPAIRS AND SIDETRACKED FROM THE REAL ISSUE AND ARE NOT AWARE OF THE RECALLS OR SIMPLY DO NOT FILE COMPLAINTS. A LITTLE BIT OF INFO...TO TEST FOR THE PROBLEM, RUN YOUR VEHICLE WITH LESS THAN 1/4 TANK OF GAS (ONE OR TWO GALLONS WILL REVEAL THE PROBLEM), AND WATCH WHAT HAPPENS!!! SINCE THE IGNITION COIL WAS REPLACED, NO PROBLEMS...HMMMMMM! I URGE ALL TO CALL VW AND FILE COMPLAINTS WITH AAA AND NHTSA IF YOU HAVE BEEN DUPED. EVENTUALLY, THE TRUTH WILL WIN.*AK
Engine and engine cooling, Structure, Equipment, Oct 19, 2004
MY CAR HAS 58,000 MILES ON IT AND LIKE MANY OTHERS ON THIS SITE IT HAS SUFFERED PROBLEM AFTER PROBLEM WITH EACH ONE GETTING MORE SERIOUS. I HAVE REPLACED A MASS AIR FLOW SENSOR,GLOVE BOX,TURBO PARTS,AND SOME PLASTIC CLIPS ON THE ARM REST. BUT, WHEN THE AIR CONDITIONER, FUEL GAUGE STARTED ACTING UP, AND THE FACT THAT THIS CAR HAS STALLED ON US THREE OR MORE TIMES RECENTLY (WHILE OUT DRIVING),THEN SAFETY BECOMES AN ISSUE. THE DEALERSHIP COULD NOT FIX THE PROBLEM WITH THE AIR CONDITIONER COMING AND GOING OR THE STALLING PROBLEM, AS FOR THE FUEL GAUGE, WE JUST FILL UP FOR EVERY 280 MILES PUT ON THE TRIPMETER. *AK
Engine and engine cooling, Oct 4, 2004
WHO WOULD HAVE THOUGHT THAT A 4 YEAR OLD VEHICLE COULD FAIL EMISIONS INSPECTION?STOHLMAN, THE VOLKSWAGEN DEALERSHIP STATED THAT THE REPAIR OF THE OXYGEN SENSOR WAS COVERED BY WARRANTY, BUT THEY STILL CHARGED ME FOR LABOR. I WANT TO BE REIMBURSED FOR THE LABOR CHARGE. *AK
Service brakes, Hydraulic, Equipment, Oct 2, 2004
THERE HAVE BEEN THREE INSTANCES WHERE THE SAME RIGHT REAR BRAKE PAD HAVE WORN DOWN BEFORE ANY OF THE OTHER BRAKE PAD ON OUR VEHICLE. AT THE TIME WE HAD AN EXTENDED WARRENTY AND CONTACTED THE DEALERSHIP AND THE VEHICLE WARRENTY OWNER THROUGH THE DEALERSHIP. THE WARRENTY OWNER INDICATED THAT IT WAS NORMAL WEAR AND TEAR THEREFORE THEY WOULD NOT COVER IT. WE FOUGHT WITH THE DEALERSHIP ABOUT THE ISSUE BUT THEY ALSO INDICATED THE SAME THING ALTHOUGH THEY COMMENTED THAT IT WAS VERY UNUSUAL THAT ONLY ONE SIDE OF THE VEHICLE WOULD HAVE SUCH A PROBLEM. WE MET ANOTHER CUSTOMER AT THE SAME DEALERSHIP THAT WAS HAVING THE SAME EXACT ISSUE WITH HER VEHICLE AND HAD BROUGHT IT IN FOR REPAIR. WE MENTIONED THIS TO THE SERVICE AGENT BUT IT WAS AGAIN NOT REGARDED AS SOMETHING SIGNIFICANT. THE FOLLOWING YEAR WE HAD THE SAME ISSUE WITH THAT SIDE OF THE VEHICLE AGAIN. WE WENT TO THE SAME DEALERSHIP WITH OUR COMPLIANT AND SHOWED THEM OUR REPAIR ORDER THE YEAR BEFORE AND THEY DID NOT REGARD IT AT ALL. WE HAD THE PROBLEM REPAIR AT PEP BOYS BECAUSE IT WAS GOING TO BE TOO MUCH AT THE DEALERSHIP. WE AGAIN HAD THE PROBLEM A THIRD TIME AND BY THIS TIME OUR EXTENDED WARRENTY WAS OVER AND WE KNEW THE DEALERSHIP WOULD NOT LISTEN SO WE WENT AHEAD AND REPAIRED THE PROBLEM YET AGAIN. AFTER READING THE OWNERS MANUAL AND SPEAKING WITH A FEW FRIENDS WE DECIDED TO FINALLY REPORT THE ISSUE TO NHTSA AFTER HEARING ABOUT THE TIRE ISSUES WITH SUV'S. THANKS.*AK
Service brakes, Hydraulic, Sep 27, 2004
WHEN ATTEMPTING TO STOP THE BRAKES FAILED COMPLETELY. NO IMPACT REPORTED. *AK
Electrical system, Sep 16, 2004
WHILE DRIVING, THE CHECK ENGINE LIGHT FLASHED AND THEN STAYED ON, FOLLOWED BY THE VEHICLE SPUTTERING. THEN IT STOPPED ACCELERATING. THE DEALERSHIP PERFORMED A DIAGNOSTIC TEST, IN WHICH THE FAILURE WA A FAILED IGNITION COIL. THE IGNITION COIL HAS BEEN REPLACED TWICE, BUT THE FAILURE HAS RECURRED. THIS FAILURE OCCURS EVERY 20,000 MILES. THE DEALERSHIP CANNOT INDICATE WHAT WAS CAUSING THE FAILURE. *JB
Air bags, Sep 14, 2004
WHILE DRIVING CONSUMER NOTICED SMOKE COMING FROM THE DRIVER SIDE SEAT. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. *AK