2001 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 677 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Jetta model years with reports.
Of the 2001 reports, 41 involved a crash and 12 involved a fire. 51 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
111 reports, newest first. Show all
Engine and engine cooling, Latches/locks/linkages, Nov 15, 2004, fire
WHILE DRIVING ENGINE EXPLODED. CONSUMER HAD THE VEHICLE TOWED TO A DEALERSHIP, AND HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE ENGINE HAD A BUILD UP OF SLUDGE. *AK THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE TO GET THE LOCK ON THE TRUCK FIXED BECAUSE YOU COULD NOT OPEN IT FROM THE OUTSIDE. THE ENGINE BEGAN MAKING NOISE AND SMOKING WHILE THE CONSUMER DROVE ON THE HIGHWAY LEAVING THE CONSUMER STRANDED ON THE HIGHWAY. THE CONSUMER DID NOT KEEP RECIEPTS OF WORK DONE TO THE VEHICLE THEREFORE CAN NOT BE REIMBURSED. THE CONSUMER SENT A FORMAL DEMAND FOR SETTLEMENT IN THE AMOOUNT OF REPAIR BILLS AND RENTAL CAR EXPENSES THROUGH HER LEGAL COUNCEL FOR NEGLIGENT INSPECTION OF HER VEHICLE. *TC
Engine and engine cooling, Nov 5, 2004
THE VEHICLE MASS AIR FLOW SENSOR FAILED WHICH CAUSED THE VEHICLE TO PERFORM POORLY. *NM THE CONSUMER WAS REIMBURSED FOR THE COST OF THE REPAIR. *TC *JB
Engine and engine cooling, Nov 5, 2004
ENGINE COIL PACK MALFUNCTIONED. *AK
Engine and engine cooling, Seats, Oct 14, 2004
SAFETY ISSUE WITH 2001 VW JETTA. *BF THE DRIVERS SIDE SEAT BECAME UNUSUALLY HOT THAN NORMAL AND THE INTERIOR LEATHER COVERING DEVELOPED A METALLIC APPEARANCE. A VW REPRESENTATIVE LOOKED AT THE SEAT AND STATED IT LOOKED LIKE EXTERNAL DAMAGED, BUT THE SEAT HAD TO BE FULLY INSPECTED FIRST. THE CONSUMER WAS TOLD THE SHE WOULD BE RESPONSIBLE FOR THE LABOR IF WAS DETERMINED IT WAS NOT THE HEATING ELEMENT, BUT IF IT WAS THE HEATING ELEMENT VW WOULD COVER ALL COSTS. AFTER THE INSPECTION, THE CONSUMER WAS TOLD A BEVERAGE WAS SPILLED ON THE SEAT WHICH CAUSED THE HEATING SEAT TO MALFUNCTION. THE CONSUMER ALSO STATED THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL, IN WHICH THE OIL LIGHT ILLUMINATED. *JB
Engine and engine cooling, Oct 11, 2004
AFTER OWNING THIS CAR FOR 3 YEARS, A STRONG, TOXIC SMELL BEGAN TO COME OUT OF THE VENTS / FRONT OF THE CAR. THE ONLY WAY I CAN DESCRIBE IT IS THAT IT SMELLS LIKE BURNING CRAYONS. I TOOK IT TO MY MECHANICS AND SAID HE FOUND NOTHING WRONG WITH IT. HE OFFERED TO LOOK INTO IT FURTHER, BUT I DIDN'T WANT TO PAY THE LABOR CHARGES WITHOUT KNOWING THE PROBLEM. I'VE SEARCHED THE INTERNET EXTENSIVELY AND HAVE FOUND AT LEAST 25 PEOPLE CITING THE SAME "CRAYON SMELL." VOLKSWAGEN CUSTOMER SERVICE REPRESENTATIVES SAY THEY HAVE NEVER HEARD OF THIS PROBLEM. I FIND THAT HARD TO BELIEVE. THE ONLY EXPLANATION I'VE FOUND THAT MAKES SOME SENSE IS THAT THERE IS SOME SORT OF INSULATION BETWEEN THE ENGINE AND THE DASHBOARD AND IT MAY MELTING AND CAUSING FUMES TO ENTER THE INTERIOR OF THE CAR. *NM
Engine and engine cooling, Electrical system, Exterior lighting, Equipment adaptive/mobility, Oct 6, 2004
REGULAR USAGE OF CAR RESULTED IN HAVING TO REPAIR AND REPLACE THE SPARK PLUG CABLES ON MY CAR. *AK
Engine and engine cooling, Sep 24, 2004
ENGINE CHECK LIGHT KEPT COMING ON. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER ON SEVERAL OCCASIONS, AND THEY HAVE MADE MANY ATTEMPTS TO RECTIFY THE PROBLEM. HOWEVER, PROBLEM HAD NOT BEEN RESOLVED. CONSUMER HAD TO CALL THE DEALER BACK JUST 35 MINUTES AFTER PICKING UP THE VEHICLE FROM THE DEALER BECAUSE THE ENGINE CHECK LIGHT CAME RIGHT BACK ON. *AK
Engine and engine cooling, Sep 2, 2004
VEHICLE WAS CONSUMING TOO MUCH OIL. CONSUMER TOOK VEHICLE TO DEALER, AND WAS TOLD THAT BECAUSE OF DESIGN VEHICLE WILL BURN THE AMOUNT OF OIL ALLOTTED PER 1,000 MILES. *AK CONSUMER NOTICED A CRACKING NOISE COMING FROM THE SUSPENSION WHEN TRAVELING BACKWARDS. *TC
Service brakes, Hydraulic, Engine and engine cooling, Latches/locks/linkages, Aug 31, 2004
I OWN A VW JETTA 2001 VR6. I HAVE HAD TO REPLACE MY REAR BRAKE PADS AT ONLY 20,000 MILES TO ME A VERY PREMATURE WEAR PROBLEM. THE DEALER REFUSED TO REPAIR THEM AT NO COST TO ME DUE TO THE PREMATURE WEAR OF THE BRAKE PADS. THE REPAIRS TO THE BRAKE PADS COST ME $200.00. THE CHECK ENGINE LIGHT HAS COME ON ON THE SAME VW JETTA. TO FIND OUT I KNOW HAVE TO PAY $292.20 TO HAVE THE MAF SENSOR REPLACED ON A CAR THAT HAS ONLY 22,500 MILES. I AM TRYING TO SEEK REIMBURSEMENT FROM VW OF AMERICA FOR THESE EXPENSES. IN ADDITION THIS YEAR I ALSO HAD TO PAY $300.00 TO HAVE THE PASSENGER DOOR LATCH REPAIRED AS THE SPRING BROKE THAT ALLOWED ME TO OPEN THE DOOR WITH THE DOOR HANDLE. REGARDLESS, MY CAR IS KEPT IN PRISTINE CONDITION, AND IN NO WAY SHOULD I BE INCURRING THESE TYPE OF REPAIRS ON A VEHICLE THAT HAS ONLY 20K MILES ON THE ODOMETER. PLEASE HELP ME. *AK
Engine and engine cooling, Seats, Aug 23, 2004
THE MASS AIR FLOW SENSOR FAILED FOUR TIMES AND WAS REPLACED. A RECALL LETTER WAS RECEIVED, AND CONSUMER WAS NOT SATISFIED. FUEL MIXTURE IN THE VEHICLE WAS STILL DEFECTIVE. ALSO, FRAME ON THE SEATS BROKE ON SEVEN OCCASIONS AND REPAIRED BY THE MANUFACTURER. *AK
Engine and engine cooling, Aug 4, 2004
LOSS OF 3.5 QUARTS OF OIL IN 17 DAYS AFTER PURCHASE. OIL CONSUMPTION TEST SHOWED NOTHING. THIS VOLKSWAGEN JETTA 2001 IS USING ABOUT A QUART OF OIL UNDER 1,000 MILES OF DRIVING. I AM TOLD THIS IS "NORMAL". MY QUESTION TO THE SERVICE PEOPLE, WHERE HAS THE OIL GONE, IT'S NOT ON THE GROUND. IT IS IN THE SHOP FOR THE THIRD TIME FOR THE OIL CONSUMPTION TEST. I WOULD LIKE A COPY OF THE OIL CONSUMPTION TSB BULLETIN. I AM CONCERNED ABOUT ENGINE DAMAGE.*AK
Engine and engine cooling, Jul 30, 2004
THE MAF SENSOR WAS REPLACED ON MY VEHICLE ABOUT 2 YEARS AGO. I REPLACED PART MYSELF AFTER THE DEALER TOLD ME THAT THIS PART WAS BAD. I DID NOT RECEIVE A SERVICE REPORT FOR THIS TROUBLESHOOTING. I PURCHASED AND REPLACED THE PART MYSELF. 1.5 YEARS LATER I RECEIVED A WARRENTY EXTENSION LETTER FROM VW, STATING REIMBURSMENT WITH RECEIPT OF CHARGES, INCLUDING VIN # AND MILEAGE. AT THE TIME I PURCHASED THE PART, FROM A VW DEALER, THIS INFO WAS NOT REQUIRED TO BE ON A PART ORDER. I SUPMITTED THIS INFO IN DEC 2003. IN JUNE 2004, I RECEIVED A REJECT FOR CLAIM BECAUSE THE RECEIPT DID NOT HAVE THIS INFO ON IT. I BELIEVE THAT VW HAS DONE THE WARRENTY EXTENSION TO PREVENT AN OFFICAL RECALL, BUT IT HAS NOT BEEN DONE IN GOOD FAITH. THEY SET A REQUIREMENT THAT THEIR OWN DEALERS DID NOT START ON VIN AND MILEAGE ON PART ORDERS, ONLY ON SERVICE ORDERS, AT THE TIME. THEY HAVE DESIGNED THE SYSTEM TO FAIL. UNDER A WARRANTY EXTENSION THEY DO NOT HAVE TO REPORT THE NUMBER OF REJECTED CLAIMS TO YOU AND IT CAN APPEAR THAT THEY ARE ADDRESSING THE ISSUE. I CAN UNDERSTAND THIS REQUIREMENT FOR CLAIMS DATED AFTER THE LETTER, BUT NOT 1.5. YEARS BEFORE. *AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Equipment, Jul 15, 2004
I HAVE HAD NOTHING BUT PROBLEMS AFTER PURCHASING MY BRAND NEW 2001 V.W JETTA. I HAD VEHICLE ONLY 6 MONTHS AND IT LEFT ME STRANDED DUE TO MALFUNCTION OF EMISSION CONTROL SENSOR. 5 MONTHS AFTER THAT, IGNITION LOCK CYLINDER WAS INOPERABLE, NEEDING THEM TO REPAIR. 2 MONTHS LATER, OWNED FOR 1 YR 1 MONTH, CAR WAS BURNING A LOT OF OIL SO CONSUMPTION TEST WAS DONE AND DETERMINED TO BE TRUE,THAT THE CAR WAS IN FACT CONSUMING ABNORMAL AMOUNT OF OIL. AS "A COURTESY TO ME, THE CUSTOMER" VOLKSWAGEN REPLACED PISTON RINGS, ROD BEARINGS AND DEGLAZED CYLYNDER WALLS. THEY HAD MY CAR 6 DAYS TO REBUILD ENGINE. 6 MONTHS LATER CAR WAS SHAKING REALLY BAD WHEN DRIVING ON THE FREEWAY, TOOK IT IN AND SERVICE TECHNITION DISCOVERED THAT REAR BRAKES WERE WARPED AND REAR BRAKE PADS HAD "PREMATURE WEAR." THOSE WERE REPLACED. THROUGHOUT THIS COURSE OF TIME THE PASSENGER BRAKE LIGHT HAD BEEN REPLACE 2 TIMES,AIR CONDITION VENT WAS NOT WORKING AND HAD TO BE REMOVE AND INSTALL NEW CENTER AIR OUTLET,ARMREST BROKE AND HAD TO BE REPLACED, GLOVE COMPARTMENT LATCH BROKE, AND THE BRAKE LIGHTS HAVE GONE OUT AND BEEN REPAIRED NUMEROUS TIMES BUT ARE STILL FAULTY,NOT WORKING AT THIS TIME. VOLKSWAGEN HAS TREATED ME AS THOUGH I WAS THE ONE INCONVIENCING THEM!! I REGRET PURCHASING THIS VEHICLE AND WILL CONTINUE DISCOURAGING ANYONE FROM EVER BUYING A VOLKSWAGEN! I DON'T FEEL SAFE IN THIS CAR!! AFTER DOING SOME RESEARCH I SEE NOW THAT I AM NOT ALONE. KNOWING THERE ARE MANY OTHER VW'S ON THE ROAD WITH THE SAME MECHANICAL PROBLEMS MY CAR, I'M CONCERNED WITH THE SAFETY OF OTHERS AS WELL AS MYSELF! *LA
Engine and engine cooling, Jul 14, 2004
THE 2001 VW JETTA I PURCHASED IN APRIL 2003 SEEMED TO BE A GREAT CAR UNTIL THE CHECK ENGINE LIGHT TURNED ON AND HAS BEEN ON SINCE. I HAVE TAKEN IT TO A NUMEROUS AMOUNT OF DEALERSHIPS OR "SPECIALTY" VOLKSWAGEN AUTO SHOPS AND NOONE IS ABLE TO FIGURE OUT WHY THE LIGHT IS ON UNLESS I PAY THEM $600-$1500 TO GO IN AND DIAGNOSE MORE THOUROUGHLY. THE COMPUTER ON THE JETTA PUTOUT A "FUEL-INJUECTION" PROBLEM AND NOONE IS ABLE TO TELL ME WHAT EXACTLY THIS COULD BE. I CONTINUE TO DRIVE WITH THE LIGHT ON AND WAS ADVISED NOT TO DRIVE WITH THE LIGHT ON IF IT BEGINS TO FLASH. VERY FRUSTRATING.*AK
Engine and engine cooling, Structure, Jun 24, 2004
THE CONSUMER HAS HAD ON GOING PROBLEMS WITH THE MASS AIR FLOW SENSOR CONTINUALLY FAILING. THE SENSOR HAS BEEN REPLACED THREE TIMES. EACH TIME THE SENSOR FAILED THE VEHICLE LOST POWER. THE CONSUMER RECEIVED A LETTER FROM VW OF AMERICA WHICH EXTENDED THE WARRANTY OF THE SENSOR TO 7 YEARS OR 70000 MILES ON JETTA'S FROM 1999 TO 2001. THE CONSUMER FEELS THIS IS AN IMPROPER SOLUTION TO THE PROBLEM. *AK *NM THE FRONT SEAT FRAMES CONTINUED TO BREAK. VW HAVE REPLACED THEM ON THE CONSUMERS VEHICLE 5-6 TIMES UNDER WARRANTY. *SC *JB
Engine and engine cooling, Jun 23, 2004
WHILE THE VEHICLE WAS TURNED ON OR OFF A LOUD NOISE WAS HEARD. VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Engine and engine cooling, Jun 13, 2004
THE VEHICLE BURNS OIL EXCESSIVELY. I HAVE TO CONSTANTLY ADD OIL. EVERYTIME I'VE SPOKEN WITH THE DEALER HE JUST GAVE ME THE RUN-AROUND. THEY CONDUCTED 2 OIL CONSUMPTION TESTS BUT NEVER DID ANYTHING TO FIX THE PROBLEM. THE VEHILCE WAS PURCHASED IN NJ FROM DOUGLAS MOTORS. AT EVERY SCHEDULED SERVICE I COMPLAINED OF THE SAME PROBLEM BUT NOTHING WAS DONE TO FIX IT.*AK
Engine and engine cooling, Electrical system, Jun 2, 2004
REPLACEMENT OF COIL PACK ON MY 2001 JETTA GLX. *MR THE CONSUMER REQUESTED REIMBURSEMENT. THERE WERE ALSO ELECTRICAL PROBLEMS. *SC
Engine and engine cooling, Power train, Visibility, May 25, 2004
BEFORE I PICKED UP THE CAR- IT NEEDED A NEW FUEL TANK BECAUSE THE DEALER WAS UNABLE TO PUT GAS INTO THE CAR. AT 60,000 MILES THE CRANK SHAFT BROKE OFF AND A NEW ENGINE WAS INSTALLED. MY DRIVER SIDE WINDOW FELL DOWN. TWO PLASTIC THINGS KEEP FALLING OUT OF THE SUNROOF AND I PUT THEM BACK UP. NUMEROUS OXYGEN SENSORS HAVE BEEN CHANGED BUT MY CHECK ENGINE LIGHT REMAINS ON. FINALLY, AT 107,000 MILES MY TRANSMISSION WENT OUT AND VW REFUSES TO HELP WITH ANY OF THE COST BECAUSE IT IS OUT OF THE WARRANTY. *NM
Engine and engine cooling, Vehicle speed control, May 14, 2004
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO MOVE. CONSUMER APPLIED THE ACCELERATOR PEDAL NUMEROUS TIMES AND THE VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE NEEDED CLEANING DUE TO INTAKE MANIFOLD BEING CLOGGED WITH CARBON. *AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Seats, Equipment, Apr 6, 2004
SINCE I HAVE HAD MY JETTA I HAVE HAD TO KEEP OIL IN THE TRUNK BECAUSE THE CAR BURNS OIL, I WAS TOLD BY THE DEALER THAT IT IS NORMAL FOR A CAR TO USE THAT MUCH OIL, I HAVE HAD TO HAVE THE BRAKE SWITCH REPLACED, THE ARM REST LATCH REPLACED, CD PLAYER REPLACED TWICE, MY PASSENGER REAR BRAKE LIGHTS BURN OUT REGULARLY (ONLY PASSENGER SIDE), MY KEY IN THE IGNITION ALARM AND LIGHTS LEFT ON ALARM TURNED AND STAYED ON EVERYTIME I DROVE MY CAR. THE DEALER'S SOLUTION TO ALL THESE PROBLEMS WAS TO DOWNGRADE MY CAR AND BUY A VW BEETLE. I PURCHASED A 2002 USED BEETLE - DEALER ALLOWED ME TAKE CAR AND PROMISED TO FIX ANYTHING ON THE FOLLOWING MONDAY. THERE WAS A LIGHT ON THE DASH THAT WAS LIT UP CALLED EPC - I ASKED THE DEALER WHAT THE LIGHT WAS FOR AND THEY SAID THAT THE ALIGNMENT NEEDED TO BE ADJUSTED NO BIG DEAL THEY WOULD FIX IT WHEN I RETURNED ON MONDAY. I DROVE THE CAR OFF THE LOT GOT ABOUT 20 MILES FOR THE DEALERSHIP AND THE CAR DIED ON THE FREEWAY!!!!! WHILE WAITING FOR THE TOW TRUCK I READ IN THE CAR MANUAL THAT EPC STOOD FOR ELECTRIC POWER CONTROL - IT SAID IF THIS LIGHT GOES ON DO NOT ATTEMPT TO DRIVE - TOW TO DEALERSHIP IMMEDIATELY - AFTER THAT I MARCHED RIGHT BACK TO THE DEALER AND GOT MY JETTA BACK - HOWEVER I STILL HAVE ALL OF THE ABOVE PROBLEMS AND FEW TO ADD TO THE LIST DEFECTIVE ELECTRIC WINDOW, NOISY BRAKES WHEN IN REVERSE EVEN AFTER BRAKES WERE REPLACED. I CAN'T WAIT TO TURN THE PIECE OF @#$%# IN TO THE DEALER WHEN MY LEASE IS UP AND WALK AWAY - I JUST FEEL SORRY FOR THE FOOL THEY TURN AROUND AND SELL IT TO! *LA
Engine and engine cooling, Mar 31, 2004
MY THREE YEAR OLD JETTA HAD TO BE TOWED OFF OF A MAJOR HIGHWAY DUE TO OXYGEN SENSOR FAILURE. I ALREADY HAD ONE OXYGEN SENSOR REPLACED ONE YEAR AFTER PURCHASING THIS CAR.THIS HAS BEEN A PROBLEM EVER SINSE I OWNED THE CAR. THIS A MAJOR SAFETY CONCERN SINSE THE CAR IS STALLING OUT WHILE TRAVEING AT HIGH SPEEDS. I FEEL THAT THERE NEEDS TO BE A MAJOR INVESTIGATION INTO WHY THESE VEHICLES ARE PERFORMING SO POORLY WHEN THEY ARE STILL NEW. EVERYONE I KNOW THAT OWNS A JETTA REPORTS THE SAME TYPE OF STALLING AND NUMEOUS OTHER EXPENSIVE PROBLEMS. THIS IS UNACCEPTABLE FOR A $20000 PRODUCT. ON SEVERAL OCCASIONS THE DEALER HAS NOT REPAIRED THE VEHICLE STATING THAT THERE ARE NO PROBLEMS. THE DEALER HAS INFORMED ME THAT IT IS GOING TO COST ME ALMOST $1000 TO FIX THE PROBLEM AND IT IS NOT COVERED UNDER THE VEHICLES WARRANTY. *AK
Engine and engine cooling, Mar 23, 2004
MY 2001 VW JETTA BURNS A QUART OF OIL EVERY 600 MILES. THIS PROBLEM OCCURED FROM THE FIRST MOMENTS I OWED THE VEHICLE. I IMMEDIATEDLY REPORTED THIS TO THE DEALER WHO INFORMED ME THAT IT WAS "A CONDITION WITH NEW JETTAS AND WOULD RIGHT ITSELF AFTER I DROVE THE CAR A WHILE." THIS POSITION WAS REPEATED DURING THE "FREE" OIL CHANGES UP TO THE POINT WHERE THE WARRANTY EXPIRED. NOW THAT THE WARRANTY HAS EXPIRED, VW MECHANICS INSISIT THAT THEY HAVE TO DO A $90 DIAGNOSIS TEST BEFORE THEY WILL ADDRESS IT (I HAD A PREVIOUS ONE DURING THE WARRANTY PERIOD THAT FOUND NOTHING). NOW THE CAR IS GETTING OLDER, THE OIL BURING IS GETTING WORSE. I SEARCHED THE INTERNET AND FOUND NUMEROUS JETTA OWNERS WITH THE SAME PROBLEMS, AND EVEN WORSE AS A RESULT - INCLUDING BLOWN ENGINES. ONE JETTA OWNER STATED THAT THERE IS A MANUFACTURING DEFECT WITH THE RINGS OF THE CAR. HE HAD THE CAR'S RINGS REPAIRED (AT A COST OF NEARLY $1,000) AND NOTHING IS NOW WRONG WITH THE CAR. HE ALSO STATED THAT HE FOUND OUT THAT THE DEFECT IMPACTS A SIGNIFICANT PORTION OF THE CARS SOLD IN TWO YEARS, MANAFESTING IN BLOWN CATALITIC CONVERTERS AND ENGINES. HE ALSO STATES THAT VW INSTRUCTED ITS DEALERS TO TELL OWNERS THAT IT IS NORMAL WITH THE CAR DURING THE BREAK-IN PERIOD - THEREBY PUSHING THE PROBLEM PAST THE 28,000 MILE WARRANTY OBLIGATION. WHICH MAKES SENSE SINCE THIS PROBLEM WOULD COST VW MILLIONS. *AK
Engine and engine cooling, Feb 3, 2004
CHECK ENGINE LIGHT O2 SENSOR, MASS AIR FLOW SENSOR. *AK
Engine and engine cooling, Dec 2, 2003
I BOUGHT A PREVIOUSLY OWNED VW JETTA GLS WITH 25,000 MI ON SEPTEMBER 22, 2003. TWO WEEKS LATER, THE OIL LIGHT CAME ON BRIEFLY AS I WAS PARKING AT HOME. I CHECKED THE DIPSTICK AND IT WAS DRY. I CALLED THE DEALER AND IT WAS TOWED AND CHECKED AND A FLUORESCENT PROBE WAS PUT IN AND I WAS TOLD THERE WERE TWO QUARTS OF OIL REMAINING. WHERE DID THE OIL GO? MY CAR IS SCHEDULED TO GO IN FOR A CHECK ON THIS PROBLEM THIS WEEK. THERE WAS NO OIL ON THE GROUND AND THE SERVICE TECH SAID THEY HAD A PROBLEM LIKE THIS ONCE BEFORE. HAS THIS PROBLEM EVER BEEN ADDRESSED BY OTHER CONSUMERS? THANK YOU. *AK