2001 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 677 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Jetta model years with reports.
Of the 2001 reports, 41 involved a crash and 12 involved a fire. 51 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
111 reports, newest first. Show all
Engine and engine cooling, Nov 7, 2003
THE CHECK ENGINE LIGHT AND THE DRIVER ASSISTED LIGHT CAME ON AND REMAINED ON IN MY CAR. ON MY WAY TO THE DEALERSHIP TO HAVE THE CAR LOOKED AT, THR CAR COMPLETELY SHUT DOWN. THE DEALER REPAIR FACILITY RAN THE CAR ON THEIR DIAGNOSTIC COMPUTER AND SAID THERE WERE MULTIPLE FAULTS. I WAS TOLD THAT THE CAR HAD A VACUUM LEAK AND IT WAS ALLEGEDLY FIXED.I WAS ALSO TOLD THAT THE LIGHT MIGHT COME BACK ON BECAUSE OF SOMETHING ELSE. THIS WAS ON THURSDAY, NOVEMBER 6, 2003. WHILE DRIVING TO WORK ON FRIDAY, NOVEMBER 7, 2003, THE ENGINE LIGHT CAME ON AGAIN. THIS FIRST "REPAIR " COST ME $133.60. ON MY WAY HOME I STOPPED AT THE DEALERSHIP AND WAS TOLD IN ESSENCE SOMETHING ELSE MIGHT BE WRONG. SIMPLY PUT, THIS IS A RELATIVELY NEW CAR AND SHOULD NOT HAVE THESE KINDS OF PROBLEMS. THROUGH RESEARCH ON THIS SITE AND OTHERS, I HAVE FOUND OUT THAT THIS SEEMS TO BE A PREVALENT PROBLEM WITH THE VOLKSWAGON JEETA 2001. AS A CONSUMER AND A TAXPAYER, I DEMAND THAT SOMETHING BE DONE. THIS PROBLEM WITH THESE CARS IS DANGEROUS AND COULD LEAD TO A SERIOUS ACCIDENT OR DEATH. I AM ALSO GOING TO WRITE TO VW. HOWEVER, I FEEL THAT THERE SHOULD BE A FULL INVESTIGATION OF THIS MATTER. *LA
Service brakes, Air, Parking brake, Engine and engine cooling, Fuel system, Other, Latches/locks/linkages, Seats, Equipment, Oct 28, 2003
INTERIOR CONSOLE PAINT PEELING, FABRIC FADING, ENGINE RATTLE NOISE, WINDOW ACTUATOR FAILURE AND NOISE, THERMASTAT, FUEL DOOR ACTUATOR, SEAT SPRINGS SNAP, BRAKE PAD EXCESSIVE WEAR, A/C RUNS HOT.*AK
Engine and engine cooling, Aug 27, 2003, crash
WHILE DRIVING AT 30 MPH AND WITH NO WARNING VEHICLE SHUT OFF, AND RESULTED IN AN ACCIDENT WITH ANOTHER VEHICLE.*AK
Engine and engine cooling, Power train, Visibility, Aug 21, 2003
2001 VW JETTA - NUMEROUS BUILD ISSUES. EXCESSIVE OIL CONSUMPTION - 1 QUART IN 1000 MILES. VEHICLE RE-RINGED AT 19K. CURRENT MILEAGE 47K - LAST OIL CHANGE DOWN 2 QUARTS IN 5OOO MILES. WINDOW REGULATORS - RECALL. SHIFTER SHAFT REPLACED FOR SERIOUS VIBRATION IN 2ND AND 5TH GEARS. BOTH FRONT SEATS FEEL LIKE THEY AREN'T LOCKED IN PLACE! DIAGNOSED AS FAULTY WELD AT TIME OF MANUFACTURE.*AK
Engine and engine cooling, Aug 5, 2003
CONSUMER STATED SAFETY CHIP FAILED CAUSING ENGINE TO LOCK UP. DEALER NOTIFIED.*AK
Engine and engine cooling, Apr 27, 2003
TO WHOM IT MAY CONCERN, WHEN "FLOORING" MY 2001 VW JETTA GLS 1.8T AS TO MERGE ON THE HIGHWAY, APPROX. 50% OF THE TIME I EXPERIENCE LOSS OF POWER. THE ENGINE AND TURBO SEEM TO STALL OUT UNTIL I LET OFF THE GAS AND REAPPLY. DUE TO THE SPORADIC NATURE OF THIS, THE DEALER CAN NOT RECREATE. I BELIEVE THIS TO BE VERY DANGEROUS, WHEN MERGING ON A FREEWAY I EXPECT MY CAR TO PROVIDE CONTINUOUS ACCELERATION, NOT TO STALL OUT. GIVEN THE NATURE OF HONOLULU'S FREEWAY, IT IS MOST IMPORTANT TO HAVE FULL POWER DUE TO THE SHORTNESS OF THE ON RAMPS. I HAVE ALWAYS USED PREMIUM GAS AS REQUIRED BY VW, AND HAD THE FUEL INJECTORS CLEANED BY A NATIONALLY RECOGNIZED AUTO SERVICE CHAIN, TO MAKE SURE I DID NOT HAVE ANY "BAD GAS" DEPOSITS. THIS STILL HAS NOT FIXED THE PROBLEM. I WOULD APPRECIATE ANY ADVICE OR ASSISTANCE YOU CAN OFFER IN THIS MATTER. RESPECTFULLY, JORDAN D. O'HEARN CTO1 USN. *NLM
Engine and engine cooling, Air bags, Apr 11, 2003
MY CAR WHICH WAS PURCHASED BRAND NEW IN JULY 2001 HAS BEEN TO THE REPAIR SHOP 13 TIMES. I PURCHASED A 2001 VOLKSWAGEN JETTA. THE ONGOING PROBLEM IS THAT THE CAR IS LOSING POWER WHILE ACCELERATING. VOLKSWAGEN DOESN'T WANT TO ACKNOWLEDGE THE DEFECT OF THEIR OWN PRODUCT. I WAS TOLD TWO THINGS WHICH DOESN'T MAKE SENSE TO ME. FIRST, I WAS TOLD MY ENGINE IS NOT APART OF THE RECALL FOR THOSE OTHER VW CARS THAT ARE LOSING POWER. SECOND, A VW REPRESENTATIVE TOLD ME IT WAS MY EXTRA CAR MATS THAT IS PROBABLY CAUSING THE PROBLEM. I THINK VOLKSWAGEN IS JUST IGNORING THIS SERIOUS PROBLEM. IF MY CAR SLOWS DOWN ON ME WHENEVER IT WANTS AND I DIE AS A RESULT OF THEIR DEFECT PRODUCT THAT THEY DON'T WANT TO RECOGNIZE, IT IS TRULY GOING TO BE A SERIOUS PROBLEM. THE CAR HAD PROBLEMS WITH THE ENGINE, AIRBAGS, MALFUNCTIONED SENSOR, CLOCK SPRING, HARNESS, AND NOW IT IS LOSING POWER. ALTHOUGH THIS CAR HAS HAD NUMEROUS PROBLEMS, THIS IS THE MOST SERIOUS PROBLEM THAT I WOULD LIKE O BE RECTIFIED. VOLKSWAGEN SERVICE DEPARTMENT CHANGED THE COMPUTER AND TOLD ME THIS WILL DEFINITELY SOLVE THE PROBLEM. OBVIOUSLY IT DID NOT SOLVE THE PROBLEM. SINCE THE COMPUTER WAS CHANGED IN SEPT. 2002 THE CAR LOST POWER 3 TIMES SINCE THEN.*JB
Service brakes, Hydraulic, Engine and engine cooling, Equipment, Apr 5, 2003
BACK BRAKES AND ROTORS HAD TO BE REPLACED ON MY 2001 JETTA GLX V6 WHICH WAS PURCHASED 08/01. I ONLY HAD 23,000 MILES ON THE CAR! AT MY 20,000 MILE SERVICE NO PROBLEMS WERE MENTIONED. MY CHECK ENGINE LIGHT CAME ON TOO. I HAD TO HAVE MY O2 SENSOR REPLACED UNDER WARRANTY. THE WARRANTY DID NOT COVER THE BRAKES. I DO NOT RIDE THE BRAKES. 1 MONTH AFTER I BOUGHT THE CAR I NOTICED THAT WHEN I START IT IN THE MORNING IT MAKES A SOUND LIKE AND OLD JUNKY CAR WOULD. I HAD IT TO THE DEALER TWICE FOR THIS AND THEY SAID ITS NOTHING AND THAT'S THE WAY A V6 SOUNDS! IT ONLY DOES IT ON THE FIRST START OF THE DAY. I AM AFRAID IT WILL END UP BEING SOME VERY EXPENSIVE PROBLEM IN THE FUTURE. 9 MONTHS AFTER I HAD THE CAR THE ARM REST CAME APART AND HAD TO BE FIXED UNDER WARRANTY. I WILL NEVER BUY ANOTHER VOLKSWAGEN AGAIN AND I WOULD NOT RECOMMEND THEM TO MY FRIENDS WHO ARE MD'S AND RN'S AND CAN AFFORD NICE CARS. *JB
Engine and engine cooling, Mar 13, 2003
THE VEHICLE VIBRATED AND THEN STALLED.*JB
Engine and engine cooling, Jan 29, 2003
IGNITION COIL FAILED AND THE ENGINE SHUT DOWN CAUSING LOST OF POWER STEERING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH
Engine and engine cooling, Jan 10, 2003
CONSUMER STATED WHILE DRIVING AT 40MPH THE ENGINE MAKES A SEVERE NOISE AND THEN A VIBRATION IS FELT AS IF THE ENGINE IS LOOSING POWER, WHICH WAS DUE TO A FAULTY ENGINE COIL PACK THAT WENT BAD. DEALER WAS NOTIFIED AND WILL CHANGE ONLY ONE COIL. DUKE GOLD'S SPEED WAY VOLKSWAGEN DEALER, WILL NOT REPLACE THE COIL AT LEAST IN THE FOLLOWING NEXT 3 WEEKS BECAUSE THERE IS A NATIONAL BACK ORDER. PLEASE PROVIDE FURTHER INFORMATION.*JB
Engine and engine cooling, Jan 10, 2003
CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE ENGINE FAILED AND LOST POWER AND IT WAS DIFFICULT TO CONTROL THE VEHICLE.*JB
Engine and engine cooling, Jan 9, 2003
PURCHASED NEW 2001 JETTA IN AUGUST OF 2000, GLS 2.0L ENGINE AND IT HAS ALWAYS BEEN BURNING/LOSING OIL. ABOUT 1 QT EVEY 1000 MILES DRIVEN. CANNOT UNDERSTAND AND OIL CONSUMPTION TEST BY VWOF A IN JULY OF 2002 SAID IT WAS NORMAL EVEN AFTER BREAKIN PERIOD. CAR CURRENTLY HAS 46,000 MILES. I AM PISSED OFF STILL AND I AM BASICALLY PUTTING A QUART OF OIL IN EVERY MONTH PLUS 2 OIL CHANGES A YEAR. THIS NORMAL OIL CONSUMTION IS COSTING A FORTUNE AND THIS WAS NEVER DISCLOSED TO ME WHEN I PURCHASED THE CAR NEW. NO MENTION OF IT IN THE SERVICE MANUAL AND VWOF A HAS A TSB OUT THERE BUT I WOULD LIKE TO SEE A NEW ENGINE.
Engine and engine cooling, Jan 3, 2003
WHILE DRIVING , VEHICLE STARTED TO STALL AND THEN SHUT OFF. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Engine and engine cooling, Electrical system, Dec 27, 2002
I HAD A COIL PACK BURN OUT ON MY 2001 VW JETTA - IT HAS 21000 MILES. IT APPEARS TO BE A KNOWN PROBLEM AND MANY PEOPLE ARE EXPERIENCING THIS FAILURE. VW (AND AUDI) WILL ONLY REPLACE COILS WHEN THEY INDIVIDUALLY BURN OUT. VW/AUDI SHOULD RECALL AND REPLACE ALL COILS EITHER AT THE TIME OF BURN OUT OR BEFORE IT BECOMES AN ISSUE. THE NUMBER OF PEOPLE WHO HAVE HAD THIS PROBLEM SUGGEST THAT THE COILS ARE EITHER DEFECTIVE OR THE DESIGN OF THE VEHICLE IS FAULTY. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS EVEN IF THE VEHICLES WARRANTY HAS EXPIRED. TS
Engine and engine cooling, Dec 20, 2002
THE VEHICLE SHUT DOWN WITHOUT PRIOR WARNING AND HESTSTATE . PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Engine and engine cooling, Dec 16, 2002
DEALER MECHANIC STATED THAT THE AIR PUMP RUSTED AND NEEDED TO BE REPLACED. THE CAR WAS GARAGED EVERY NIGHT. WARRANTY ON PART EXPIRED AT 24000 MILES I HAVE 31000.
Engine and engine cooling, Electrical system, Visibility, Dec 4, 2002
NO SUMMARY. DT
Engine and engine cooling, Oct 31, 2002
VEHICLE WOULD HESTATE AND STALL OUT WHEN APPLYING THE ACCELETOR PEDAL FROM A STOP POSITION. PLEASE PROVIDE MORE DETAILS. TS
Engine and engine cooling, Power train, Oct 10, 2002
THE CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING, THE VEHICLE JERKED AND LOST POWER. DEALER NOTIFIED. MR THE CONSUMER STATES THAT THE VEHICLE HAS HAD SEVERAL TRANSMISSIONS REPLACED IN A YEAR-FEELS THAT THE VEHICLE IS A LEMON. SCC
Engine and engine cooling, Sep 18, 2002
THERE WAS A FOUL SMELL COMING FROM INSIDE OF THE VEHICLE. CONSUMER HAS HAD TO GO TO HOSPITAL BECAUSE OF A RASH DUE TO SOME KIND OF CHEMICAL THAT SHE WAS SMELLING. CONTACTED DEALER, AND DEALER COULD NOT FIND CAUSE. *AK
Engine and engine cooling, Sep 12, 2002
I WAS TOLD BY THE MANUFACTURER THAT 1 QUART/1000 MILES IS NORMAL. I HAVE RESEARCHED THIS PROBLEM AND FOUND THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM. THIS PROBLEM NEEDS TO BE ADDRESSED. BURNING THIS MUCH OIL IS NOT NORMAL AND IT IS NOT GOOD FOR THE ENVIRONMENT.*AK
Engine and engine cooling, Aug 31, 2002
THE VEHICLE SPUTTERS WHEN YOU FIRST START OUT AND AFTER SITTING FOR A WHILE AND IS STARTED UP AGAIN. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT FROM ON 3 SEPARATE OCCASIONS. ON THE LAST TRIP TO THE DEALERSHIP, THEY TOOK IT THE THE MANUFACTURER FOR DIAGNOSIS. THE MANUFACTURER ADVISED IT WAS MY MASS AIR FLOW SENSOR. ONCE THAT WAS REPLACED MY VEHICLE STILL EXPERIENCED PROBLEMS. ON TODAY 8/30/02 I TOOK MY VEHICLE TO THE MANUFACTURER DIRECTLY AND WAS ADVISED THAT THE WIRING THAT WENT TO THE MAF SENSOR NEEDS TO BE CHANGED. ALMOST $600.00 LATER, SPARK PLUGS, FUEL FITER, AIR FILTER , O2 SENSORS, MASS AIR FLOW SENSOR AND WIRES...........THE PROBLEM IS NOT AS BAD, BUT STILL EXISTS. THE DEALER WHERE THE VEHICLE WAS PURCHASED IS UPSET THAT THE MANUFACTER DID THE LAST REPAIRS AND GUARANTEED THE VEHICLE WAS FIXED.........AFTER LETTING IT SIT FOR 3 HOURS TODAY, STARTING THE VEHICLE, BACKING OUT OF MY DRIVEWAY....AND TURNING THE WHEEL.........THE SPUTTER WAS BACK. I DO WANT TO GO BACK TO THE MANUFACTURER TO GET THE VEHICLE REPAIRED. BUT I DO NOT WANT TO PAY $75 AN HOUR LABOR FOR THEM TO CHECK THE SAME PROBLEM OVER AND OVER AGAIN, AND PRETTY MUCH JUST REPLACE VARIOUS PARTS. HAS ANYONE ELSE EXPERIENCED THIS PROBLEM OR ONE SIMILAR. WHAT CAN I DO TO GET MY CAR REPAIRED AND NOT HAVE TO PAY FOR THE CHECK OUT CHARGE FOR THE SAME PROBLEM?*AK
Engine and engine cooling, Aug 29, 2002
THEREIS A VERY HEAVY CHEMICAL SMELL IN INTERIOR OF VEHICLE. TOOK VEHICLE TO VOLKSWAGEN FOR SERVICE, AND DEALER COULDN'T LOCATE A PROBLEM. CONSUMER STATED THAT SMELL WAS MAKING DRIVER SICK IN THE STOMACH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI
Engine and engine cooling, Aug 6, 2002
I HAVE A 2001 VW JETTA 4 CYL. WITH 25,000 MILES ON IT THAT BURNS 1 QT. OF OIL EVERY 1,000 MILES. I HAVE BROUGHT THE CAR INTO SOUTH SHORE VOLKSWAGEN WHERE THE CAR WAS PURCHASED FOR ALL OF ITS 5,000-MILE SERVICE APPOINTMENTS INCLUDING OIL CHANGES. ALTHOUGH VW IS TELLING ME THIS IS 'NORMAL' FOR A JETTA I DISAGREE. PER OLKSVWAGEN POLICY I AM NOW DOING OIL CONSUMPTION TESTS WHICH IS ONLY CONFIRMING THAT THE CAR DOES GO THROUGH 1 QT. OF OIL PER 1000 MILES. THERE OBVIOUSLY IS A PROBLEM WITH THE JETTA MODEL THAT NEEDS TO BE FIXED AT VW'S EXPENSE.*AK