2001 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 677 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Jetta model years with reports.
Of the 2001 reports, 41 involved a crash and 12 involved a fire. 51 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints: service brakes
77 reports, newest first. Show all
Service brakes, Hydraulic, Oct 19, 2004
MY BRAKES WOULD SLOW THE CAR DOWN ON A STOP AND GO TRAFFIC, WHERE I WILL BE DRIVING SLOWLY (WITHOUT ME STEPPING ON THE BRAKES), MY CAR WOULD EVENTUALLY STOP AND WILL REQUIRE HEAVY ON THE GAS PEDAL TO ALLOW THE CAR TO MOVE. (WHILE THE CAR CAR IS IN THIS STAGE:ON A SMALL SLOPE THE CAR PLACED ON NETURAL WOULD NOT MOVE) THIS WOULD BRING THE RPM TO A HIGH RATE TO GO AT TWENTY KM PER HOUR (AROUND 3,000 TO 4,000 RPM). MY REAR DISC BRAKES WOUL HAVE HEAVY SMOKE ONCE I HAVE COME TO A FULL STOP. THIS HAS HAPPENED A FEW MONTHS AFTER I PURCHASED MY CAR. I THOUGHT IT WAS DUE TO THE BREAK IN OF THE ENGINE THAT WAS THE CAUSE. I HAVE CHANGED MY REAR BRAKE DISC PADS A COUPLE OF TIMES. THERE IS HEAVY SIGNS OF THE PADS BURNING(SMOKING), PEOPLE WITH SIMLAR CARS HAVE HAD THE SAME PROBLEM AND THEY CHANGED THE BRAKE BOOSTER AND THE PROBLEM WAS GONE.*AK
Service brakes, Hydraulic, Engine and engine cooling, Latches/locks/linkages, Aug 31, 2004
I OWN A VW JETTA 2001 VR6. I HAVE HAD TO REPLACE MY REAR BRAKE PADS AT ONLY 20,000 MILES TO ME A VERY PREMATURE WEAR PROBLEM. THE DEALER REFUSED TO REPAIR THEM AT NO COST TO ME DUE TO THE PREMATURE WEAR OF THE BRAKE PADS. THE REPAIRS TO THE BRAKE PADS COST ME $200.00. THE CHECK ENGINE LIGHT HAS COME ON ON THE SAME VW JETTA. TO FIND OUT I KNOW HAVE TO PAY $292.20 TO HAVE THE MAF SENSOR REPLACED ON A CAR THAT HAS ONLY 22,500 MILES. I AM TRYING TO SEEK REIMBURSEMENT FROM VW OF AMERICA FOR THESE EXPENSES. IN ADDITION THIS YEAR I ALSO HAD TO PAY $300.00 TO HAVE THE PASSENGER DOOR LATCH REPAIRED AS THE SPRING BROKE THAT ALLOWED ME TO OPEN THE DOOR WITH THE DOOR HANDLE. REGARDLESS, MY CAR IS KEPT IN PRISTINE CONDITION, AND IN NO WAY SHOULD I BE INCURRING THESE TYPE OF REPAIRS ON A VEHICLE THAT HAS ONLY 20K MILES ON THE ODOMETER. PLEASE HELP ME. *AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Equipment, Jul 15, 2004
I HAVE HAD NOTHING BUT PROBLEMS AFTER PURCHASING MY BRAND NEW 2001 V.W JETTA. I HAD VEHICLE ONLY 6 MONTHS AND IT LEFT ME STRANDED DUE TO MALFUNCTION OF EMISSION CONTROL SENSOR. 5 MONTHS AFTER THAT, IGNITION LOCK CYLINDER WAS INOPERABLE, NEEDING THEM TO REPAIR. 2 MONTHS LATER, OWNED FOR 1 YR 1 MONTH, CAR WAS BURNING A LOT OF OIL SO CONSUMPTION TEST WAS DONE AND DETERMINED TO BE TRUE,THAT THE CAR WAS IN FACT CONSUMING ABNORMAL AMOUNT OF OIL. AS "A COURTESY TO ME, THE CUSTOMER" VOLKSWAGEN REPLACED PISTON RINGS, ROD BEARINGS AND DEGLAZED CYLYNDER WALLS. THEY HAD MY CAR 6 DAYS TO REBUILD ENGINE. 6 MONTHS LATER CAR WAS SHAKING REALLY BAD WHEN DRIVING ON THE FREEWAY, TOOK IT IN AND SERVICE TECHNITION DISCOVERED THAT REAR BRAKES WERE WARPED AND REAR BRAKE PADS HAD "PREMATURE WEAR." THOSE WERE REPLACED. THROUGHOUT THIS COURSE OF TIME THE PASSENGER BRAKE LIGHT HAD BEEN REPLACE 2 TIMES,AIR CONDITION VENT WAS NOT WORKING AND HAD TO BE REMOVE AND INSTALL NEW CENTER AIR OUTLET,ARMREST BROKE AND HAD TO BE REPLACED, GLOVE COMPARTMENT LATCH BROKE, AND THE BRAKE LIGHTS HAVE GONE OUT AND BEEN REPAIRED NUMEROUS TIMES BUT ARE STILL FAULTY,NOT WORKING AT THIS TIME. VOLKSWAGEN HAS TREATED ME AS THOUGH I WAS THE ONE INCONVIENCING THEM!! I REGRET PURCHASING THIS VEHICLE AND WILL CONTINUE DISCOURAGING ANYONE FROM EVER BUYING A VOLKSWAGEN! I DON'T FEEL SAFE IN THIS CAR!! AFTER DOING SOME RESEARCH I SEE NOW THAT I AM NOT ALONE. KNOWING THERE ARE MANY OTHER VW'S ON THE ROAD WITH THE SAME MECHANICAL PROBLEMS MY CAR, I'M CONCERNED WITH THE SAFETY OF OTHERS AS WELL AS MYSELF! *LA
Service brakes, Hydraulic, Jul 7, 2004
INTERMITTENTLY WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT WENT TO THE FLOOR BY ITSELF. CONSUMER HAD TO PLACE FOOT UNDER THE BRAKE PEDAL TO RAISE IT OFF THE FLOOR. THIS PROBLEM OCCURRED NUMEROUS TIMES WHILE DRIVING. VEHICLE HAD BEEN TO DEALER ON SEVERAL OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK
Service brakes, Hydraulic, Jul 4, 2004
BACK PASSENGER SIDE DISC BRAKE MAKING A HIGH PITCHED SQUEAL SOUND, NOT METAL ON METAL GRINDING. REAR PASSENGER SIDE CALIPER SEIZED AND NOT COMPLETELY RELEASING CAUSING THE SQUEALING NOISE, AND HEATING UP DISC BRAKE SO YOU CAN FRY EGGS AND BACON ON IT. PASSENGER SIDE REAR CALIPERS NEED TO BE REPLACED AS THE SERVICE DEPT. CANNOT KEEP IT FROM BINDING. BOTH REAR BREAK PADS ALSO REPLACED (BRAKE LINING). ALSO CHANGED BRAKE FLUID AS I WAS TOLD THAT IT WOULD HAVE BOILED CAUSED BY THE EXTREME HEAT DUE TO THE BRAKE PAD DRAGGING ON THE SIEZED CALIPER. APPARENTLY BOILED BRAKE FLUID WILL CONTAIN BUBBLES AND THIS CAN CAUSE A PROBLE IN THE BRAKE LINE. TOTAL COST, PARTS AND LABOUR $721.89. SOULD HAVE PURCHASED A CAMERY OR JAPANESE PRODUCT!*AK
Service brakes, Hydraulic, Jun 11, 2004
1. & 2. WHILE APPLYING THE BRAKES THE BRAKE PEDAL IS DRAWN QUICKLY DOWN TO THE FLOOR, CAUSING THE VEHICLE TO STOP VIOLENTLY. SIMULTANEOUSLY WHEN THE PEDAL IS ALL THE WAY DOWN THERE IS A LOUD SOUND OF AIR WHOOSHING AND THE PEDAL COMES BACK TO THE NORMAL POSITION. 3. THE PROBLEM IS CAUSED BY A FAULTY POWER BRAKE BOOSTER. THIS IS A COMMON PROBLEM THAT I FOUND NUMEROUS POSTS REGARDING ON THE FORUMS AT WWW.TDICLUB.COM. MULTIPLE REPLACEMENT POWER BRAKE BOOSTERS ARE AVAILABLE AT ALL THE VW DEALER PARTS DEPARTMENTS I CALLED IN MY AREA WHICH LEADS ME TO FURTHER BELIEVE THIS IS A COMMON PROBLEM. READING FURTHER ON THE TDICLUB FORUMS IT WAS STATED THAT FAULTY POWER BRAKE BOOSTERS ARE ALSO RESPONSIBLE FOR BRAKES DRAGGING AND WEARING OUT PREMATURELY. THIS IS A HUGE POTENTIAL PROBLEM FOR VW OWNERS. *AK
Service brakes, Hydraulic, May 21, 2004
REAR BRAKES AND ROTORS WERE BADLY WORN AND REQUIRED REPLACEMENT AT 23440 MILES. REAR SHOES WERE REPLACED AT AN INDEPENDENT GARAGE AS VEHICLE WAS OUT OF WARRANTY. *AK
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Exterior lighting, Seats, Equipment, Apr 6, 2004
SINCE I HAVE HAD MY JETTA I HAVE HAD TO KEEP OIL IN THE TRUNK BECAUSE THE CAR BURNS OIL, I WAS TOLD BY THE DEALER THAT IT IS NORMAL FOR A CAR TO USE THAT MUCH OIL, I HAVE HAD TO HAVE THE BRAKE SWITCH REPLACED, THE ARM REST LATCH REPLACED, CD PLAYER REPLACED TWICE, MY PASSENGER REAR BRAKE LIGHTS BURN OUT REGULARLY (ONLY PASSENGER SIDE), MY KEY IN THE IGNITION ALARM AND LIGHTS LEFT ON ALARM TURNED AND STAYED ON EVERYTIME I DROVE MY CAR. THE DEALER'S SOLUTION TO ALL THESE PROBLEMS WAS TO DOWNGRADE MY CAR AND BUY A VW BEETLE. I PURCHASED A 2002 USED BEETLE - DEALER ALLOWED ME TAKE CAR AND PROMISED TO FIX ANYTHING ON THE FOLLOWING MONDAY. THERE WAS A LIGHT ON THE DASH THAT WAS LIT UP CALLED EPC - I ASKED THE DEALER WHAT THE LIGHT WAS FOR AND THEY SAID THAT THE ALIGNMENT NEEDED TO BE ADJUSTED NO BIG DEAL THEY WOULD FIX IT WHEN I RETURNED ON MONDAY. I DROVE THE CAR OFF THE LOT GOT ABOUT 20 MILES FOR THE DEALERSHIP AND THE CAR DIED ON THE FREEWAY!!!!! WHILE WAITING FOR THE TOW TRUCK I READ IN THE CAR MANUAL THAT EPC STOOD FOR ELECTRIC POWER CONTROL - IT SAID IF THIS LIGHT GOES ON DO NOT ATTEMPT TO DRIVE - TOW TO DEALERSHIP IMMEDIATELY - AFTER THAT I MARCHED RIGHT BACK TO THE DEALER AND GOT MY JETTA BACK - HOWEVER I STILL HAVE ALL OF THE ABOVE PROBLEMS AND FEW TO ADD TO THE LIST DEFECTIVE ELECTRIC WINDOW, NOISY BRAKES WHEN IN REVERSE EVEN AFTER BRAKES WERE REPLACED. I CAN'T WAIT TO TURN THE PIECE OF @#$%# IN TO THE DEALER WHEN MY LEASE IS UP AND WALK AWAY - I JUST FEEL SORRY FOR THE FOOL THEY TURN AROUND AND SELL IT TO! *LA
Service brakes, Hydraulic, Mar 15, 2004
READ BRAKE PADS WORE OUT PREMATURLEY. WHEN TAKEN TO THE DEALER FOR SERVICE AND NOTIFIED THEM OF THAT WE HEARD GRINDING AND BOISE IN THE REAR, THEY WERE QUITE SURPRISED. THIS RESULTED IN $283.05 IN PARTS AND LABOR TO REPLACE THE PADS.*AK PARTS 1J0-615-601-C (2) AND 160-698-451-D (1)
Service brakes, Hydraulic, Feb 3, 2004
VIBRATION AND GRINDING WHEN COMING TO A STOP THE REAR BRAKE PADS HAD TO BE REPLACED AND THE ROTORS. *AK
Service brakes, Hydraulic, Jan 28, 2004
CONSUMER COMPLAINED ABOUT A REAR BRAKE PROBLEM. CONSUMER HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. IT WAS METAL TO METAL GRINDING OF THE BRAKES. PADS AND ROTORS WERE COMPLETELY WORN OUT. *AK
Service brakes, Hydraulic, Jan 22, 2004
AFTER ONLY 20,000 MILES ON MY 2001 JETTA, A LOUD GRINDING NOISE BEGAN FROM THE REAR DRIVER SIDE WHEEL. THERE WAS NO WARNING LIGHT, AND NO SQUEEL PRIOR TO THE GRINDING. AFTER TAKING IT TO THE DEALER, THEY INFORMED ME THAT THE REAR PADS AND ROTORS WOULD NEED TO BE REPLACED, AT A COST OF $375. THEY SEEM TO WANT TO BLAME IT ON ME USING THE BRAKES TOO MUCH. THIS IS RIDICULOUS. I ALSO OWN A TOYOTA WITH 75,000 MILES ON IT. THE BRAKES ON IT ARE STILL THE ORIGINAL.
Service brakes, Hydraulic, Jan 21, 2004
REAR BRAKES HAVE WORN TO NOTHING AFTER ONLY 20K MILES. ROTARS ARE NOW RUINED. NO WARNING WAS GIVEN. DEALER SAID THAT ONLY THE FRONT BRAKES HAVE A WARNING LIGHT. WHY WOULDN'T THE REAR BRAKES HAVE A WARNING SYSTEM IF THEY WEAR OUT MORE QUICKLY THAN THE FRONT?*AK
Service brakes, Hydraulic, Jan 2, 2004
LAST YEAR I TOOK MY CAR TO THE DEALER BECUASE MY BRAKES WERE GRINDING. THEY COULD FIND NO ISSUES. TODAY I TOOK THE CAR FOR A RECALL SERVICE ON MY IGNITION COIL, AND THEY TELL ME MY REAR BRAKES ARE BAD AND NEED TO BE FIXED. SO I GOT IT DONE. PROBLEM IS, I ONLY HAVE 20,000 MILES ON THE CAR. I HAVE HAD IT SINCE AUGUST OF 2000 AND I DO NOT DRIVE VERY FAR IN A YEAR.*AK
Service brakes, Hydraulic, Dec 3, 2003
BESIDES HAVING MANY, MANY, MANY PROBLEMS WITH MY VW JETTA, I HAVE FOUND THE ABSOLUTE BIGGEST ONE. WHILE DRIVING FOR A WHILE...SAY 45 MINUTES OR SO DEPENDING ON THE DAY...THE REAR BRAKES LOCK UP AND STAY ON WHILE STILL DRIVING. IT HAS BEEN TO THE DEALERSHIP THREE SEPARATE TIMES TO HAVE THIS FIXED AND THEY SAY THEY CAN'T GET IT TO DEMONSTRATE THE PROBLEM ON THEIR LAME 10 MILE TEST DRIVE AND HAS YET TO REMAIN FIXED. THEY ALSO TRIED TO MAKE ME FIX SOME OTHER MEANINGLESS PROBLEMS WITH THE CAR UNDER THE GUISE OF FIXING THE BRAKES WHICH I DID NOT AGREE TO. I NO LONGER FEEL SAFE IN THE CAR AND REFUSE TO DRIVE IT. *NLM
Service brakes, Hydraulic, Nov 17, 2003
RECENTLY, MY ABS WARNING LIGHT CAME ON. UPON DIAGNOSTIC EVALUATION BY VOLKSWAGEN (VW), I WAS TOLD THAT ABS CONTROL UNIT WAS FAULTY AND NEEDED REPLACEMENT. WHEN I INFORMED THEM THAT I HAD RESEARCHED THIS AND DISCOVERED THAT THERE WAS A NATIONAL RECALL ON THE '01 JETTA ABS CONTROL UNIT, I WAS TOLD THAT THIS WAS TRUE, BUT IN FACT MY PARTICULAR UNIT, AS DISCERNED BY THEIR DIAGNOSTIC EVALUATION, DID NOT QUALIFY FOR RECALL. I WAS OFFERED A 50/50 SPLIT ON PARTS AND LABOR BY THE DEALERSHIP B/C THE CAR IS ONLY SEVERAL MONTHS OUT OF THE WARRANTY PERIOD. OF COURSE, AFTER TURNING BLUE IN THE FACE TRYING TO EXPLAIN MY DILEMMA TO THE VW CUSTOMER RELATIONS DEPT (THAT'S A REAL JOKE; THEY DID NOTHING FOR ME), I WAS LEFT W/NO CHOICE BUT TO ACCEPT THEIR OFFER, AS THIS WAS A SAFETY ISSUE AND NEEDED TO BE ADDRESSED. CLEARLY, MY PARTICULAR UNIT SHOULD HAVE BEEN ON THE RECALL LIST B/C IT WAS FAULTY AND REARED IT'S UGLY HEAD ONLY 3.5 MONTHS OUTSIDE OF THE WARRANTY PERIOD. IT'S A REAL SHAME THAT VW IS MORE CONCERNED W/TAKING A CUSTOMER FOR ALL HE/SHE IS WORTH ONE TIME AROUND W/OUT ANY REGARD TO MAINTAINING TRUE CUSTOMER RELATIONS FOR THE LONG RUN. THE ONLY SATISFACTION I COULD HAVE AT THIS POINT WOULD BE A FULL REFUND ON THE LABOR/PARTS CHARGES FOR THIS REPAIR. TAKING RESPONSIBILITY FOR THIS PROBLEM, AND ACKNOWLEDGING THE UNDOUBTEDLY MYRIAD OTHER CUSTOMERS AFFECTED WHO ALSO DID NOT "QUALIFY" FOR RECALL, SHOULD BE VW'S STANCE. CORPORATIONS IN THIS COUNTRY HAVE RUN AMOK AND THE CONSUMER IS PAYING-$25000 IN MY CASE, AND A HOST OF PROBLEMS RANGING FROM PAINT ISSUES TO THE CURRENT ISSUE. THIS WAS MY FIRST NEW CAR AND I WAS VERY EXCITED ABOUT PURCHASING IT. VW HAS LEFT ME FEELING VIOLATED AND PLAYED FOR A FOOL. *LA
Service brakes, Air, Parking brake, Engine and engine cooling, Fuel system, Other, Latches/locks/linkages, Seats, Equipment, Oct 28, 2003
INTERIOR CONSOLE PAINT PEELING, FABRIC FADING, ENGINE RATTLE NOISE, WINDOW ACTUATOR FAILURE AND NOISE, THERMASTAT, FUEL DOOR ACTUATOR, SEAT SPRINGS SNAP, BRAKE PAD EXCESSIVE WEAR, A/C RUNS HOT.*AK
Service brakes, Hydraulic, Sep 15, 2003, crash
"WHEN THE BRAKE PEDAL WAS DEPRESSED FROM A COLD START POSITION, THE VEHICLE FAILED TO STOP, WHICH RESULTED IN EXTENDED STOPPING DISTANCE. *AK *SCC. THE CONSUMER STATED THERE WAS DAMAGE TO THE VEHICLE AS A RESULT OF THE VEHICLE NOT STOPPING. *JB
Service brakes, Hydraulic, Sep 10, 2003
THE CONSUMER STATED THE ABS LIGHT ILLUMINATED. THE DEALER WAS CONTACTED, HOWEVER THE PROBLEM HAD NOT BEEN RECTIFIED. *JB
Service brakes, Hydraulic, Aug 25, 2003
CONSUMER NOTICED A GRINDING SOUND WHEN DEPRESSING BRAKES AT 30-35 MPH FROM REAR AND FRONT OF VEHICLE. VEHICLE WAS SERVICED BY TECHNICIAN, CALIPERS NEEDED TO BE REPLACED.*AK
Service brakes, Hydraulic, Aug 22, 2003
VEHICLE EXPERIENCED THE SAME DEFECT WITH ABS AS STATED IN RECALL 02 V 031 000, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Service brakes, Hydraulic, Aug 20, 2003
I HAVE JUST PURCHASED A 2001 VW JETTA. IN THE LAST MONTH SINCE I HAVE PURCHASED THE VEHICLE. I HAVE HAD BOH OF THE REAR BRAKES FAILED SINCE PURCHASING THE VEHICLE. I HAVE HAD TO REPLACE ALL PADS AND CALIPERS ON THE REAR BRAKES. THEY WERE BOTH DEFECTIVE AND HAD TO BE REPLACED. I AM VERY DISAPOINTED IN THE QUALITY OF THIS VEHICLE. I DONT KNOW IF THIS IS A COMMON PROBLEM BUT I THOUGHT I WOULD REPORT IT AND FIND OUT SOME MORE INFORMATION ON THE SUBJECT. *AK
Service brakes, Hydraulic, Aug 15, 2003
PROBLEMS WITH 2001 JETTA BRAKE SYSTEM.*MR REAR BRAKE FAILURE CALLED FOR REPLACEMENT OF ROTORS, CALIPERS AND REQUIRED A COMPLETE BRAKE SYSTEM FLUSH. THE CONSUMER WAS CONCERNED AS TO WHY THE ABS WARNING LIGHT DID NOT ACTIVATE. *PH *JB
Service brakes, Hydraulic, Aug 4, 2003
AT APPR 30,000 MY D/S REAR BRAKES LOCKED UNTIL THE PAD WAS GONE. THE VEHICLE OPERATION DID NOT CHANGE. UPON HEARING A METAL TO METAL NOISE I DROVE IMMEDIATELY TO MY DEALER. I REPLACED THE REARPAD AND DECLINED REPLACING THE ROTOR AS IT DID NOT HAVE ANY GROOVING. I HAVE NAD AN AN OCCASION WERE MY ABS DID NOT KICK IN AND ONE WERE THE ABS WAS ACTIVATED UPON REGULAR BRAKING. THIS IS VW #3 AND LAST VW FOR ME. THIS ALONG W/ HAVING AN ELECTRICAL PROBLEM THAT RESULTED IN A NEW COMPUTER, NEW WIREING HARNESS AND 2 NEW SETS OF GLOW PLUGS IS UNACCEPTABLE. *AK
Service brakes, Hydraulic, Jul 8, 2003
SEE SIMILAR COMPLAINT #8000894 REAR BRAKES WORE TO BARE METAL WITH NO WARNING AT 2500 MILES. NO AUDIBLE WARNING, AND THE PRIOR SERVICE AT 2000 MILES REVEALED NO IMMINENT WEAR PROBLEM. SEEMS TO BE COMMON PROBLEM BASED ON WEB SEARCHES ON THIS PROBLEM. VEHICLE WAS MADE UNSAFE BY THIS AGGRESSIVE BRAKE WEAR AND REDUCED STOPPING ABILITY. WOULD LIKE TO SEE VW ADD SOME SORT OF WARNING DEVICE. LACK OF WARNING LEAD TO ROTOR DAMAGE AND REPLACEMENT (UNNECESSARY EXPENSE).*AK