2001 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 677 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Jetta model years with reports.
Of the 2001 reports, 41 involved a crash and 12 involved a fire. 51 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints
677 reports, newest first.
Structure, Jan 26, 2005
PARKING ON A CURB STONE OR PARKING CEMENT BLOCK WITH FRONT OF CAR NEAR THE CEMENT STOP. (2) PLASTIC FRONT BUMBER CLIPS OVER ANY BLOCK HIGHER THAN 4 INCHES AND LIKE A LOBSTER TRAP, WHEN REVERSING, RIPS THE BUMPER FROM IT'S FASTENING. BUMPER COULD FALL OFF AND GO UNDER THE MOVING CAR CAUSING AN ACCIDENT. (3) REMOVE FRONT BUMPER. *AK
Air bags, Jan 26, 2005, fire
WHILE DRIVING SMOKE FILLED IN CAR, FLAMES APPEARED BETWEEN DRIVER SEAT & COUNSEL. MY 17 Y/O GOT 2ND DEGREE BURNS PUTTING OUT FLAME. AIRBAG, DRIVER SIDE DEPLOYED WHILE CAR WAS SHUT OFF AND SEAT WAS BEING MOVED BACK. THIS CAUSED PAIN TO MY HUSBAND'S ARM.*AK
Power train, Jan 25, 2005
CLUTCH MECHANISM SUDDENLY BEGAN ENGAGING ONLY AT THE UPPER END OF THE CLUTCH PEDAL TRAVEL WHILE DRIVING IN STOP AND GO TRAFFIC. THE VEHICLE HAD APPROX. 39,000 MILES ON IT AT THE TIME. THE RESULT WAS THAT THE VEHICLE WAS DIFFICULT TO CONTROL WHILE STARTING FROM A DEAD STOP, EITHER ROLLING BACKWARDS ON AN INCLINE, LURCHING AHEAD OR STALLING. ALL OF THESE CONDITIONS COULD CONTRIBUTE TO AN ACCIDENT, PARTICULARLY IN AN INTERSECTION OR IN CROWDED STOP AND GO CONDITIONS. INCLEMENT WEATHER WOULD COMPOUND THE SAFETY RISKS. THE CAR WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER REPORTED A CLUTCH FAILURE, THAT THE CLUTCH IS A WEAR ITEM AND THAT NO WARRANTY IS OFFERED. AS I HAVE NEVER HAD A CLUTCH WEAR OUT IN 30 YEARS OF DRIVING , I RESEARCHED VIA THE INTERNET AND FOUND THE PROBLEM WAS COMMON AMONGST SIMILAR VW VEHICLES WITH THE 1.8T ENGINE AND THAT MANY SIMILAR FAILURES HAVE OCCURRED AT EVEN MUCH LOWER MILEAGE. I CONTACTED VW OF AMERICA CUSTOMER CARE AND VW DENIES THERE ARE ANY INHERENT DESIGN PROBLEMS, CITE DRIVER ERROR AND CONFIRMED WITH A RETURN CALL THAT NO FINANCIAL ASSISTANCE IS AVAILABLE. OTHER SOURCES, INCLUDING A VW MECHANIC HAVE INDEPENDENTLY ACKNOWLEDGED THAT VW HAVE SELECTED THE SAME FLYWHEEL, PRESSURE PLATE AND CLUTCH COMPONENTS AS ARE USED ON THE BASE NON-TURBOCHARGED ENGINE, AND THIS ARRANGEMENT IS UNDER DESIGNED FOR THE MORE POWERFUL 1.8T. I WAS ALSO ADVISED THE REPORTED FAILURE IS MORE CONSISTENT WITH A PRESSURE PLATE FAILURE THAN CLUTCH WEAR. ONE DEALERSHIP INFORMED ME THEY ARE REPLACING AT LEAST ONE OF THESE CLUTCH ASSEMBLIES PER WEEK, OFTEN ON LOW MILEAGE VEHICLES. SO FAR I HAVE NOT REPAIRED THE VEHICLE AND IT SITS IDLE WHILE I INVESTIGATE THE APPLICABILITY OF AFTERMARKET, HEAVIER DUTY COMPONENTS. *NM
Air bags, Jan 24, 2005, crash
THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THIS CAUSED THE PASSENGER TO SUSTAIN MAJOR INJURIES AND WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. PLEASE PROVIDE ADDITIONAL DETAILS.
Engine and engine cooling, Jan 21, 2005
2001 JETTA ORIGINAL OWNER THE OIL PAN NEEDS TO BE REPLACED BECAUSE IT IS MADE OUT OF ALUMINUM AND THE PLUG IS MADE OUT OF STEEL .SINCE THE PLUG IS MADE OUT OF A HARDER MATERIAL IT STRIPPED THE PAN. THE CAR IS OUT OF WARRANTY SO KNOW I WILL HAVE TO PAY 600 DOLLARS. *NM
Power train, Jan 20, 2005
VW JETTA 2001 1.8T 5-SPD HAD A CLUTCH FAILURE WHILE DRIVING. THE ENGINE STARTED REVVING UP TO 6000 RPM BUT THE CAR SLOWED DOWN DRAMATICALLY. LUCKILY THERE WERE NO OTHER CARS IN THE LANE. THE MECHANIC DIAGNOSED THE CAR WITH A CLUTCH PLATE FAILURE AND HAD TO REPLACE THE CLUTCH ASSEMBLY ($1200). INSPITE OF THE EXTENDED WARRANTY PURCHASE, VW DOES NOT COVER THIS AS IT RELATES IT TO "WEAR AND TEAR". THE CAR ONLY HAS 68K MILES ON IT, AND MOST OF IT IS HIGHWAY DRIVING (80%). AFTER SOME RESEARCH, IT LOOKS LIKE VW USES INFERIOR PARTS THAT CAUSE CLUTCH FAILURE IN MOST OF THEIR JETTAS. THIS IS A BIG CONCERN. VW PUTS THE BLAME ON THE DRIVER, BUT REFUSES TO ACKNOWLEDGE FAULTY PARTS. CHECK OUT WWW.MYVWLEMON.COM. *JB
Exterior lighting, Jan 18, 2005
NHTSA CAMPAIGN 04V096000; VOLKSWAGEN ISSUED A BRAKE LIGHT SWITCH RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT THE BRAKE LIGHTS WERE NOT OPERATING. THE VIN WAS OUTSIDE THE REMEDY SCOPE. *JB
Fuel system, Diesel, Jan 18, 2005
I OWN A 2001 VW JETTA WITH THE 1.9L TDI DIESEL ENGINE. THIS VEHICLE IS MAINTAINED BY MY LOCAL VW DEALERSHIP. DURING COLD WEATHER CONDITIONS BELOW 30 DEGREES F MY VEHICLE WOULD STOP RUNNING STRANDING ME AT NIGHT IN LOCATIONS WITH LITTLE ROAD TRAFFIC OR CELL PHONE SERVICE. THIS OCCURRED APPROXIMATELY 6 TIMES REQUIRING THE VEHICLE TO BE TOWED TO A DEALERSHIP. EACH TIME THAT THE VEHICLE WAS THAWED IN THEIR SHOP AND WAS DIAGNOSED WITH "IMPROPERLY TREATED DIESEL FUEL". I METICULOUSLY PUT IN THE RECOMMENDED AMOUNT OF VW ANTI-GEL ADDITIVE TO ALL TANK FULLS OF FUEL. I ALSO CONSISTENTLY PURCHASE MY DIESEL FUEL FROM THE SAME HIGH VOLUME SUPPLIER WHO HAS NUMEROUS FLEET ACCOUNTS. I HAD BEGUN TO TRIPLE DOSE THE DIESEL FUEL ADDITIVE IN ATTEMPTS TO AVOID THIS SITUATION. AFTER NUMEROUS TIMES OF BEING STRANDED IN SINGLE DIGIT CONDITIONS AND HAVING THE SAME SITUATION OCCUR I CHECKED A TDI OWNERS WEBSITE TDICLU.COM IT SEEMS THAT THE PROBLEM LIES IN THE FUEL TANK PICK UP WHICH HAS A RESTRICTION THAT ONLY SURFACES WHEN THE FUEL THICKENS DURING THE WINTER MONTHS. THE FUEL PICKUP/SENDING UNIT COMES IN A C, D, AND AN H MODEL. MY VEHICLE HAD THE C MODEL. APPARENTLY VW OF CANADA IS AWARE OF THIS SITUATION AND WITHOUT QUESTION OR CHARGE WOULD REPLACE THEIR CUSTOMERS CARS WITH THE H MODEL. I PURCHASED THE H MODEL PICKUP/SENDER AND REPLACED IT MYSELF AND THE PROBLEM HAS DISAPPEARED. TO DATE I HAVE INCURRED MORE THAN ONE THOUSAND DOLLARS IN TOWING AND REPAIR CHARGES FOR THIS PROBLEM THAT IS CLEARLY A VW DESIGN FLAW AND ONE THAT IS ACKNOWLEDGED BY VW OF CANADA. *NM
Latches/locks/linkages, Jan 18, 2005
ON OUR 2001 VOLKSWAGEN JETTA MODEL, THE DRIVER DOOR LATCH FAILED WHICH IS TIED INTO THE ALARM, THE CABIN INTERIOR LIGHTS, OPEN DOOR WARNING CHIME, ETC. ON MOST AUTOMOBILES, THIS IS A SIMPLE SWITCH BUILT INTO THE DOOR JAMB. BUT ON THIS POORLY ENGINEERED VEHICLE, IT'S BUILT INTO THE DOOR LATCH IN THE DOOR, RESULTING IN THE ENTIRE DOOR HAVING TO BE TAKEN APART TO GET TO THIS PART, A $250-350 REPAIR BILL. I CALLED 3 VW DEALERSHIPS TO GET ESTIMATES, AND ALL THREE SERVICE DEPARTMENTS TOLD ME WITHIN THE FIRST MINUTE ON THE PHONE WHAT THE PROBLEM WAS AND THAT IT WAS FAIRLY COMMON. THREE YEAR OLD VEHICLES SHOULD NOT HAVE THESE KINDS OF PROBLEMS, NOR SHOULD THIS MECHANISM HAVE EVER BEEN ENGINEERED INTO A PART THAT GETS SLAMMED SHUT REPEATEDLY DAY IN AND DAY OUT. AMAZING! WE ARE UNSURE IF THE LATCH ITSELF IS SAFE OR NOT AND HAVE DECIDED TO PARK THE VEHICLE. AS I FEEL THIS IS A SERIOUS SAFETY ISSUE, I CALLED VW SERVICE REPS ABOUT THE PROBLEM BUT TO NO AVAIL. ANY HELP YOUR AGENCY CAN BE IN THIS MATTER WOULD BE HELPFUL. THIS ISN'T MY FIRST UNUSUAL PROBLEM WITH THIS VEHICLE. SINCERELY, TODD & GWEN WHATLEY TRI-CITIES, WA. *NM
Structure, Jan 18, 2005
ONE WEEK AFTER PURCHASING MY 2001 JETTA, MY FRONT BUMPER WAS ALMOST ENTIRELY RIPPED OFF AFTER BACKING OUT OF A PARKING SPACE. IT CAUGHT ON THE PARKING CURB AND SUBSEQUENTLY RIPPED OFF. UPON CONTACTING VW I WAS TOLD IT WAS MY DRIVING AND IT WOULD COST OVER $300 TO REPAIR. IT TURNS OUT THAT THIS HAS HAPPENED TO THOUSANDS AND THOUSANDS OF VEHICLES. TWO YEARS LATER, NOW MY CAR IS PAID OFF AND I WAS TOLD BY ANOTHER VW DEALERSHIP TO BRING IT IN AND THEY WOULD FIX THE BUMPER. I DID AND TO MY SURPRISE THEY WANTED $237.00 TO FIX IT. THEN THEY ASKED WHAT I DID TO IT. I EXPLAINED THIS IS A PROBLEM WITH THESE PARTICULAR VEHICLES. THEY STATED THEY WERE NOT AWARE OF THIS PROBLEM. UPON PICKING UP MY CAR I BROUGHT AN ARTICLE REGARDING THE BUMPERS, THEY DIDN'T EVEN LOOK AT IT, THEY STATED, "WE KNOW, WE HAVE SEEN ALL THE ARTICLES, BUT WE HAVE NO CLOUT WITH VW, ONLY THE CONSUMER". SO, I NEED TO FILE A COMPLAINT. THERE ARE NUMEROUS OTHER DEFECTS, BUT THIS IS A MAJOR ONE THAT VW IS NOT WILLING TO REPAIR. THE OTHERS THEY HAVE AT LEAST ATTEMPTED TO FIX. *NM
Electrical system, Jan 12, 2005
UPON EXITING THE HIGHWAY MY CAR SUDDENLY TURNED OFF. I HAD TO COAST AND VEER OFF TO THE SIDE OF THE ROAD, JUST NARROWLY AVOIDING BEING HIT BY TWO CARS. I WAS ABLE TO START MY CAR AGAIN, BUT WAS ONLY ABLE TO KEEP THE ENGINE RUNNING BY REVVING IT SO THAT IT HAD A HIGH RPM. THE ONLY WAY THAT I WAS ABLE TO KEEP THE ENGINE RUNNING WHENEVER I REACHED TRAFFIC, A STOP SIGN, OR A STOP LIGHT WAS TO SHIFT FROM DRIVE TO NEUTRAL AND REVVING MY ENGINE. I HAD MY CAR TOWED TO VOLKSWAGEN, AND THE PROBLEM WAS AN IGNITION COIL FAILURE. THIS IS THE SAME PART THAT THE SIX CYLINDER JETTAS WERE RECALLED BY VOLKSWAGEN FOR, BUT WAS ONLY GIVEN A 10,000 MILE EXTENSION ON THE FOUR CYLINDER JETTAS. THIS IS PARTICULARLY TROUBLING BECAUSE THE PART "GOES" WITHOUT ANY WARNING. I NARROWLY AVOIDED AN ACCIDENT WITH MY 18 MONTH OLD SON SEATED IN THE BACK OF THE CAR. VW CHARGED ME A LITTLE OVER $1,000 FOR PARTS AND LABOR. I WAS, AND REMAIN, EXTREMELY DISSATISFIED, AND HAVE REPORTED THE INCIDENT TO VW'S 1-800 NUMBER. THE REPRESENTATIVE AGREED THAT THE FOUR CYLINDER JETTAS SHOULD BE RECALLED AS THE SIX CYLINDERS HAVE, BUT THAT VW ONLY OFFERS THE 10,000 MILE IGNITION COIL EXTENSION FOR THE FOUR CYLINDER JETTAS IN THE MEAN TIME.*AK
Engine and engine cooling, Jan 9, 2005
I JUST RECENTLY HAD TO REPLACE MY CATALYST SYSTEM ON MY 2001 VW JETTA. THE CAR STAULED ON MY WAY TO WORK, SO I HAD IT TOWED TO THE NEAREST VW DEALER - COOLEY VOLKSWAGEN, IN N. GREENBUSH NY. THEY FOUND MISFIRE CODES AND CATALYST SYSTEM. THEY ALSO ADVISED ME THAT THE COIL PACK AND TUNE UP WERE NEEDED TO CORRECT MISFIRES. MY QUESTION AND CONCERN IS: WHY DID I NOT RECEIVE A WARNING LIGHT ON SOME SIGNAL TO ADVISE ME OF ANY PROBLEMS THAT MIGHT BE OCCURING. THIS WOULD HAVE POSSIBLY ALERTED ME TO GET THE CAR INTO A VW SERVICE SHOP AS SOON AS POSSIBLE.*AK
Engine and engine cooling, Jan 5, 2005
CHECK ENGINE LIGHT STAYED ON, AND VEHICLE STALLED. CONSUMER TOOK VEHICLE TO DEALER FOR CHECK UP, BUT THE CAUSE WAS UNDETERMINED.*AK
Engine and engine cooling, Dec 30, 2004
CHECK ENGINE LIGHT COMES ON WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT TO THE DEALER ON 3 SEPARATE OCCASIONS FOR A TOTAL OF 14 DAYS IN DIAGNOSTIC. I HAVE ALSO TAKEN IT TO A INDEPENDANT VW MECHANIC TWICE WHO TELLS ME THIS IS COMMON. NOBODY CAN FIND THE PROBLEM. THE DIAGNOSTIC CODE IS FOR GLOW PLUG MALFUNCTION. I HAVE HAD REPLACED THE TEMPERATURE SENSOR, THE GLOW PLUG RELAY, ALL 4 GLOW PLUGS AS WELL AS ADDITIONAL COSTS OF DIAGNOSTIC. THE CHECK ENGINE LIGHT HAS COME BACK ON, IT IS STILL A GLOW PLUG MALFUNCTION. I HAVE PAID $800 FOR UNNECESARY REPAIRS THAT THE DEALER TELLS ME IS THE PROBLEM. THIS DOES NOT INCLUDE THE REPAIRS ON THE DOOR LOCKS AND WONDOW REGULATORS, AS WELL AS THE AC MODULATOR, MIDDLE CONSUL LATCH,GLOVE BOX HINGE, REAR SEAT ASH TRAY. THIS YEAR OF JETTA IS A TRUE LEMON! IF VW IS UNABLE TO FIX THE PROBLEM THEN LEGAL ACTION WILL BE REQUIRED TO RECOVER MY LOSSES.*AK
Seats, Dec 12, 2004
1 ) WHILE DRIVING WITH THE SEAT HEATER ON, THE SEAT BECAME BURNING HOT, TO A POINT WHERE I HAD TO GET OUT OF THE SEAT. THIS IS WHILE I AM DRIVING AT 65 MPH ON INTERSTATE I-580. I HAVE COMPLAINED TO VW WITH NO AVAIL. I HAVE ALSO FOUND FROM OTHER REPORTS THAT THIS HAS HAPPENED TO MANY OTHER VEHICLES, TO A POINT WHERE SOME CAUGHT ON FIRE. VW REFUSES TO ADDRESS THE ISSUE, AND THE SERVICE DEPT EVEN WENT AS FAR AS RECOMMENDING ME JUST SWAPPING THE PASSENGER TO DRIVER SIDE HEAT CONTROL. *JB 2) THE FAILURE OF THE SEAT HEATER ALMOST LED TO A ACCIDENT AT HIGHWAY SPEEDS. I WAS FORCED TO DRIVE WHILE NOT COMPLETELY SEATED TO PULL OVER . 3). VW HAS DONE NOTHING TO ADDRESS THE ISSUE SINCE THEY STATE MY VEHICLE IS OUT OF WARRANTY. *JB
Engine and engine cooling, Dec 8, 2004
2001 VOLKSWAGEN PASSAT WAGON. ENGINE FAILURE, VOLKSWAGEN WILL NOT REPAIR EVEN THOUGH IT IS UNDER WARRANTY. CAR HAS BEEN SERVICED 13 TIMES IN 14 MONTHS. *AK
Seats, Dec 8, 2004
A 2001 VW JETTA HAS AN ISSUE WITH A METAL SPRING THAT IS PART OF THE DRIVER SEAT. THE SPRING SEPARATES FROM THE MECHANISM THAT KEEPS THE SEAT FROM SLIDING FORWARD. THERE IS NO SPECIFIC REASON THE SPRING BECOMES LOOSE FROM THE CAR SEAT AND ONE WOULD NEVER KNOW IF THE SPRING IS NOT ATTACHED, IT COULD CAUSE MAJOR HARM TO THE DRIVER IN THE EVENT OF AN ACCIDENT. THE SEAT REMAINS LOCKED IN A POSITION, BUT IF THE CAR IS INVOLVED IN AN ACCIDENT, THE SEAT COULD SLIDE FORWARD, CAUSING INJURY. VW REFUSES TO COVER THE PART AS A SAFETY RECALL AND IS CHARGING HUNDREDS OF DOLLARS TO FIX THE PROBLEM. I KNOW OF 2 INSTANCES WHERE THIS SAME ISSUE HAS OCCURRED ON MULTIPLE DRIVER SEATS IN A 2001 VW JETTA. *JB
Seats, Dec 8, 2004
THE CONSUMER NOTICED THAT THE DRIVER'S SEAT HAD BECOME UNUSUALLY HOTTER THAN NORMAL. THIS CAUSED THE CONSUMER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THE DEALER WANTED A NON REFUNDABLE FEE TO DIAGNOSE THE PROBLEM SO THE CONSUMER DID NOT TAKE IT IN FOR SERVICE. *TC THE DRIVER'S SEAT HAD A FAINT BURNING SMELL. *SC *JB
Seats, Dec 7, 2004
A LARGE SPRING FELL FROM UNDER THE FRONT PASSENGER SEAT FOR NO APPARENT REASON. VW SERVICE STATED THE SPRING HELD THE SEAT TO THE RAIL AND WAS AN EXTEME SAFETY HAZARD; IF INVOLVED IN AN ACCIDENT THE SEAT WOULD COME LOOSE FROM THE RAIL. VW STATED SINCE OUR CAR WAS OUT OF WARRENTY THEY COULD NOT FIX IT ON THEIR COSTS (2001 VOLKSWAGON JETTA). THIS IS A VERY EXPENSIVE REPAIR, AND SINCE IT IS SUCH AN EXTREME SAFETY HAZARD I FEEL VW SHOULD TAKE THIS RESPONSIBILITY. THE EXACT SAME SPRING HAS COME LOOSE FROM MY SONS 2001 JETTA AS WELL. THIS INDICATES TO US THAT THIS IS NOT AN ISOLATED SITUATION.*AK
Service brakes, Hydraulic, Dec 1, 2004
I WAS DRIVING IN THE CITY. HEARD A GRINDING NOISE IN THE REAR OF MY VEHICLE. BROUGHT CAR TO MECHANIC. WAS TOLD REAR CALIPER FROZE DUE TO WEARING OF BRAKE PADS. THE CALIPERS HAD DAMAGED THE REAR ROTORS. THE CAR HAD TO BE TOWED TO DEALER. ROTORS WERE REPLACED FOR A COST OF $500, AND I WAS TOLD NONE OF THE REPAIRS WERE COVERED UNDER WARRANTY.*AK
Electrical system, Exterior lighting, Latches/locks/linkages, Dec 1, 2004
THIS SUMMER MY LEFT REAR DOOR BECAME INOPERABLE. IN LATE OCTOBER THE TURN SIGNALS BEGAN OPERATING INTERMITTENTLY. ON A COLD AND RAINY DAY THIS NOVEMBER MY 2001 JETTA WITH 37000 MILES STALLED WHILE MAKING A LEFT TURN. I RESTARTED AND COMPLETED MY TURN, THINKING I HAD JUST LET OUT THE CLUTCH TOO FAST. THE CAR WAS A BIT SLUGGISH AND A 1/2 MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER ON NOVEMBER 30 AND WAS SHOCKED NOT ONLY AT THE PROBLEMS BUT THAT THEY WERE NOT COVERERED BY ANY WARRANTY. THE TOTAL REPAIR BILL WAS OVER $1000 DOLLARS. THE IGNITION COIL PACK NEEDS REPLACED FOR $740. THE HAZARD LIGHT SWITCH NEEDS REPLACED FOR $77. JUST TO FIND OUT WHAT IS WRONG WITH THE DOOR REQUIRES A CHARGE OF $188 DOLLARS. THESE PROBLEMS HAVE BEEN MENTIONED SEVERAL TIMES ON YOUR WEBSITE. I GUESS I JUST HIT THE TRIFECTA.*AK
Structure, Nov 29, 2004
I HAVE AN ONGOING WATER LEAK IN MY 2001 VW JETTA. EVERYTIME IT RAINS, WATER LEAKS FROM A SPOT NEAR MY GLOVE COMPARTMENT AND INTO THE PASSENGER SIDE FLOOR. WITHOUT FAIL, A 3-5 INCH POOL OF WATER COLLECTS EVERYTIME IT RAINS. THE DEALERSHIP REFUSES TO PAY THE $70/HOUR COST AND STATES THAT IT IS MY PROBLEM AND NOT A MANUFACTURER'S DEFECT.*AK
Air bags, Equipment, Nov 23, 2004
THE AIRBAG LIGHT RANDOMLY CAME ON IN MY CAR. I HAVE ABSOLUTELY NO CLUE WHY IT CAME ON. I HAD IT VAG COM'D. AND A CODE CAME UP AS BEING A BAD CONTROL MODULE FOR THE AIRBAG. *JB
Latches/locks/linkages, Nov 19, 2004
DRIVER'S SIDE DOOR LOCK MALFUNCTIONED. IT WILL OPEN FROM THE OUTSIDE ONLY. IF YOU ARE IN SIDE THE PASSENGER CAN NOT EXIT THE VEHICLE WHICH IS STILL UNDER WARRANTY BUT WILL NOT COVER THIS DEFECT, WHICH WAS ELIGIBLE UP TO 24,000 MILES. *AK
Exterior lighting, Nov 19, 2004
TURN SIGNALS AND FLASHER OPERATION IMPACTED BY COLD WEATHER. WITH THE FIRST COLD WEATHER OF THE SEASON THE TURN SIGNAL/FLASHER UNIT FAILED TO OPERATE UNTIL WARMED BY THE HEATER (30 MINUTES OF HIGH HEATER OPERATION). MY REPORT MATCHES NHTSA ACTION # PE04073. THE VW DEALER REPLACED PART # 1J0-953-235-J-01C AT A COST OF $72. I HAVE THE OLD PART IN MY POSSESSION IF EXAMINATION OF IT IS REQUESTED.*AK