2001 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 677 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Jetta model years with reports.
Of the 2001 reports, 41 involved a crash and 12 involved a fire. 51 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Equipment, other, owners/service/other manualSep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Campaign 02V244000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints
677 reports, newest first.
Engine and engine cooling, Jul 22, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INTERMITTENTLY STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT EXPERIENCED FAILURE IDENTICAL TO THE ONE MENTIONED IN THE RECALL, ALTHOUGH THE VIN WAS EXCLUDED FROM THE RECALL. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Latches/locks/linkages, Jul 22, 2008
MY TRUNK RELEASE WILL NOT WORK, WITH OR WITHOUT THE REMOTE KEY. I CONTACTED VW OF AMERICA AND THEY REFUSE TO INDICATE THIS IS A DEFECT, EVEN THOUGH MULTIPLE COMPLAINTS ARE FOUND ONLINE BY OTHER VW OWNERS. *TR
Visibility, Jul 22, 2008
2001 VW JETTA-- WINDOW REGULATOR REPLACEMENT. VW WILL ONLY REPLACE WINDOWS WITH PROVEN DEFECT(WINDOWS THAT HAVE ALREADY FALLEN DOWN). I LIVE IN MN AND I DON'T WANT TO CHANCE THAT MY WINDOE WILL FALL DOWN IN THE MIDDLE OF WINTER. I ASKED VW TO REPLACE ALL WINDOW REGULATORS, AND THEY REFUSED. *TR
Power train, Jul 15, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT HAS HAD TO REPLACE THE TRANSMISSION THREE TIMES WITHIN THREE MONTHS. THERE IS A DIAL PIN THE DIFFERENTIAL GEAR, WHICH CAME OUT OF PLACE AND CAUSED THE TRANSMISSION TO LOCK UP WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE SHOP NUMEROUS TIMES AND WAS INFORMED THAT THIS WAS A MANUFACTURER DEFECT, WHICH SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 134,000. UPDATED 10/14/08 *BF UPDATED 10/17/08. *JB
Service brakes, Hydraulic, Jul 10, 2008
ABS/ASR LIGHTS CAME ON. DEALERSHIP SAID THAT I NEED A NEW ABS MODULE AND PUMP. AFTER READING ONLINE, I HAVE READ THAT THIS IS A COMMON PROBLEM. CAR ONLY HAS 61,000 MILES ON IT. *TR
Engine and engine cooling, Electrical system, Visibility, Vehicle speed control, Equipment, Jun 18, 2008
I OWN A 2001 VW JETTA GLS VR6. SINCE I HAVE OWNED THIS CAR I HAVE HAD PROBLEMS WITH IT. I AM A YOUNG WOMAN IN THE MILITARY AND AM IN FULL TIME SCHOOL, SO I DON'T HAVE THE MONEY TO RUN AROUND AND FIX IT AS MUCH AS I HAVE BEEN FORCED TO DO. FIRST MY GAS GAUGE WENT OUT THREE MONTHS AFTER BUYING IT $600(UNDER WARRANTY) THEN A MONTH LATER O2 SENSOR $300(NON WARRANTY). THEN IT WAS THE CATALYTIC CONVERTER$1500(NON WARRANTY) WIRING SYSTEM$1000(OF COURSE NON WARRANTY) WINDOWS WONT ROLL UP WITHOUT ROLLING DOWN AGAIN AND SOMETIMES GET STUCK$700(NON WARRANTY) CRUISE CONTROL WENT OUT$845 (NON WARRANTY), WINDSHIELD WIPER MOTOR... STATIONED IN ALASKA AND COULDN'T GO WITHOUT THAT $750(NON WARRANTY) NOW MY SECONDARY AIR PUMP IS OUT AND I WAS QUOTED $1294 FROM PRIVATE MECHANIC AND $1400 FROM VW. ALSO THE CRUISE IS STILL OUT AND THE WINDOWS ARE DOING THE SAME AGAIN. I HAVE TALKED TO MANY PEOPLE IN THE SAME BOAT I HAVE BEEN IN WITH SO MANY REPAIRS. IS THERE ANYTHING THAT CAN BE DONE TO STOP VW FROM MAKING FAULTY PARTS AND CHARGING AN ARM AND A LEG? I FEEL THOUGH THAT IF IT IS BROUGHT UP TO YOU THAT MY VOICE WILL BE HEARD, BECAUSE WHEN I CALL THE VOLKWAGEN CUSTOMER SERVICE AND COMPLAINTS I GET NOWHERE. *TR
Service brakes, Hydraulic, Jun 17, 2008, crash
2001 JETTA. IN TRAFFIC, A CAR STOPPED SUDDENLY TWO CARS BEFORE ME.... I STOPPED IN RESPONSE AND MY BRAKE PEDAL WENT TO THE FLOOR - BRAKES FAILING , ANTI-LOCK SYSTEM FAILING - AND HIT THE CAR IN FRONT OF ME. MY CAR WAS TOTALED. *TR
Service brakes, Hydraulic, Jun 13, 2008
WE HAVE A 2001 VOLKSWAGEN JETTA TDI THAT WE BOUGHT IN DAYTONA BEACH, FL. THE CAR HAS 39,000 MILES ON IT. WE RECENTLY EXPERIENCED A PROBLEM WITH THE BRAKES. WE WERE ON RT92 WHEN THE CAR STARTED SLOWING DOWN AND WOULD NOT GO ANY FASTER; THIS IS IN A 50MPH SPEED ZONE. MY HUSBAND WAS DRIVING AND AS SOON AS TRAFFIC WOULD LET HIM HE GOT OVER IN THE RIGHT HAND LANE AND ALL THE TIME THE CAR IS GOING SLOWER AND SLOWER. HE DECIDED TO CHECK THE BRAKES AND FOUND THE BRAKE PEDAL DOWN, PUTTING HIS FOOT UNDER THE PEDAL HE GOT IT BACK UP AND THEN THE CAR STARTED MOVING FASTER. THIS CAR HAD APPLIED THE BRAKES ALL ON ITS OWN. THEN WE STOPPED AT A TRAFFIC LIGHT AND THE BRAKES WOULD MAKE A NOISE SOUNDING LIKE AIR BRAKES. WE DROVE THE CAR HOME (20 MILES) THAT DAY AND PARKED IT IN THE GARAGE AFRAID TO DRIVE IT. *TR
Visibility, Jun 7, 2008
HEATER KNOB STOPPED WORKING IN HOT POSITIION. MECHANIC FOUND A PLASTIC CONNECTOR ASSEMBLY WAS BROKEN UNDER DASH. VW SAID ONLY REMEDY WAS BUY A WHOLE HEATER ASSEMBLY AT COST OF $450 PLUS LABOR WHICH WAS APPROX 6 HOURS. SO ENTIRE JOB WOULD HAVE BEEN OVER $1000 TO FIX A PROBLEM CAUSED BY A SMALL REMOVABLE PLASTIC PIECE. AFTER DAYS OF SEARCHING IN JUNKYARDS IT WAS FOUND MANY OF THESE PART WERE BROKEN. WE ENDED UP GLUING ONE WE FOUND FOR A FIX. NOT SURE HOW LONG IT WILL LAST. *TR
Fuel system, Gasoline, May 21, 2008
SMELL OF GASOLINE INSIDE VEHICLE FOR 2-3 DAYS. NOTICED GAS MILEAGE WAS EXTREMELY BAD - HAD TRAVELED 100 MILES AND USED 1/2 TANK OF GAS. TOOK VEHICLE IN TO DEALER FOR DIAGNOSTIC. DEALER STATED FUEL LINE WAS COMPLETELY CORRODED, FUEL PUMP TO SENDING UNIT - GAS LEAKED INTO CAR'S TRUNK & REAR SEAT CARPETS. DEALER REPLACED FUEL PUMP, FILTER AND CLEANED CARPET - TOTAL CHARGE OF JUST OVER $1300. REQUESTED OLD PARTS BUT DEALER CLAIMED THEY WERE THROWN AWAY. *TR
Service brakes, Hydraulic, May 21, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HIS ABS LIGHT ILLUMINATED. HE CALLED THE MANUFACTURER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V031000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). HE WILL TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 62,000.
Wheels, Equipment, May 11, 2008
I HAVE A 2001 VOLKSWAGEN JETTA WOLFSBURG EDITION, THE BBS WHEELS THAT COME WITH THE WOLFSBURG TRIM ARE DEFECTIVE. THE LIP AROUND THE WHEEL IS PITTING AND IS CORROSIVE. THERE IS NO APPROXIMATE INCIDENT DATE JUST OVER THE TIME OF PURCHASE THE WHEELS GET WORSE AND WORSE. *TR
Service brakes, Hydraulic, May 7, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE ATTEMPTING A U-TURN AT 15 MPH, THE VEHICLE LOST ALL ABS AND TRACTION CONTROL ABILITY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE RECALL NUMBER AND DESCRIPTION WERE UNKNOWN. THE FAILURE MILEAGE WAS 96,239 AND CURRENT MILEAGE WAS 98,239. UPDATED 06/09/08 *BF
Service brakes, Hydraulic, Apr 21, 2008
MY CAR HAS HAD MODULATION PROBLEMS WHICH COME AS POWER SURGES WHILE DRIVING AND MORE RECENTLY WHILE IDLING AT RED LIGHTS, STOP SIGNS AND IN TRAFFIC. *TR
Engine and engine cooling, Apr 20, 2008
1). INCIDENT HAPPENED WITHOUT WARNING. VEHICLE STALLED OUT WHILE DRIVING, LEADING TO A LOSS OF POWER AND MANUEVERABLE. OWNER HAD TO DRIFT INTO RIGHT-HAND LANE TO FIND A PLACE TO PULL OVER. 2). NO DAMAGE OR INJURY WAS CAUSED BY THE INCIDENT, AS THERE WAS MINIMAL TRAFFIC ON THE HIGHWAY AT THAT TIME OF DAY. HOWEVER, LOSING POWER SUDDENLY AND WITHOUT WARNING COULD BE DISASTROUS IN HEAVIER TRAFFIC SITUATIONS OR ADVERSE ROAD CONDITIONS. CONSEQUENCE WAS TO LIMP TO CAR DEALERSHIP TO HAVE THEM DIAGNOSE AND MAKE REPAIR TO VEHICLE AT OWNER'S OUT-OF-POCKET EXPENSE. 3). CAR DEALERSHIPS DIAGNOSIS FOUND FAULTY ENGINE SPEED SENSOR (PART # 06A-906-433-C). SENSOR WAS REPLACED AT OWNER'S EXPENSE. *TR
Service brakes, Hydraulic, Air bags, Apr 15, 2008, crash
ON A CLEAR DAY, DRY PAVEMENT, WENT TO BRAKE IN CITY TRAFFIC AND BRAKES FAILED CAUSING ME TO REAR END THE CAR IN FRONT ( CAUSING $2600 DAMAGES) AND TOTALLING MY CAR. NO INJURIES. AIR BAG DID NOT DEPLOY, POSSIBLY DUE TO THE LOW SPEED I WAS TRAVELLING. *TR
Engine and engine cooling, Mar 25, 2008
DURING THE PAST MONTH I HAVE HAD MY CAR IN 2 TIMES FOR THE SAME PROBLEM, CHECK ENGINE LIGHT, WITH ENGINE SPUTTERING AND STALLING PERIODICALLY. THE FIRST TIME THE COILS AND SPARK PLUGS WERE REPLACED (DEALERSHIP CLAIMED THEY WERE LOSE AND BLACK), SECOND TIME THEY THOUGHT IT WAS THE BATTERY, WHICH WAS DUE TO BE REPLACED ANYWAY. NOW I AM ONE WEEK SINCE THE LAST SERVICE AND THE LIGHT HAS COME BACK ON WITH THE SAME PROBLEM. IF I DEPRESS THE CLUTCH FOR TOO LONG THE VEHICLE MAY SPUTTER AND POSSIBLY STALL, IT STALLED TWICE AT TRAFFIC LIGHTS ON MY WAY TO WORK, AND WHEN I TAKE OFF I HAVE TO HEAVILY ACCELERATE OR IT JUST WILL NOT GO AT ALL. I AM GOING TO CHECK THE MAF (MASS AIR FLOW) MYSELF TO SEE IF I CAN SEE ANYTHING, ELSE IT WILL BE BACK AT THE DEALERSHIP ON FRIDAY. *TR
Engine and engine cooling, Structure, Mar 22, 2008
MULTIPLE FAILURES OF RADIATOR FAN, LEADING TO MULTIPLE REPLACEMENTS; MULTIPLE FAILURES/REPLACEMENTS OF OXYGEN SENSOR AND MASS FLOW SENSOR; MISDIAGNOSED REPLACEMENT OF CATALYTIC CONVERTER; WATER LEAKAGE INTO INTERIOR OF CAR; INCIDENTS STARTING OCCURRING IN 2004, LATEST IN MARCH 2008; NUMBER OF FAILURES IS AN AVERAGE OF 3 FOR EACH NOTED PROBLEM. *TR
Service brakes, Hydraulic, Mar 21, 2008
THE ELECTRONIC CONTROL UNIT OF THE ABS SYSTEM ON MY 2001 VOLKSWAGEN JETTA IS IN NEED OF REPLACEMENT AT A COST OF $2,500.00!! I KNOW FOR A FACT THAT THERE HAS BEEN A RECALL ON THIS PART FOR THIS YEAR, MAKE, MODEL BUT AM BEING TOLD THAT MINE IS NOT ONE OF THEM-THAT MY VIN # DOES NOT FALL INTO THE RECALLED ONES. I DO NOT KNOW HOW THIS CAN BE SINCE ALL OTHER INFORMATION MATCHES UP AND AM HAVING AN ISSUE WITH THE PART, WHICH I AM BEING TOLD CAN CAUSE FIRE HAZARD! *TR
Visibility, Mar 20, 2008
MY 2001 JETTA HAS NOW HAD TWO WINDOWS FALL INTO THE DOORS. THE FIRST WAS THE FRONT PASSENGER SIDE. NOW THE REAR PASSENGER SIDE WINDOW HAS FALLEN THROUGH THE DOOR. THIS SEEMS TO BE A WELL KNOW AND COMMON ISSUE, BUT THERE IS CURRENTLY NO RECALL TO MY KNOWLEDGE. VOLKSWAGEN JETTA WINDOWS HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_JETTA_WINDOW.HTML. *TR
Engine and engine cooling, Equipment, Mar 16, 2008
THE FAILURE WAS THAT THE LOOSE SPARK PLUG WIDENED THE COMBUSTION CHAMBER AND THAT CAUSED THE LOUD VIBRATION IN THE ENGINE. IT ALSO AFFECTED THE FUNCTION OF THE BRAKING SYSTEM, TOO. SO, I WAS TOLD BY THE RIVERSIDE VW DEALERSHIP THAT THE WHOLE CHAMBER HAS TO BE REPLACED AT THE COST OF $5,400. THE RIVERSIDE DEALERSHIP MADE A CONTACT WITH NEW CENTURY DEALERSHIP IN GLENDALE, CA AND THEY DID THE TUNE-UP ON APRIL 5, 2004. IT WAS CLEARLY THE MECHANIC WHO DID NOT SCREW THE SPARK PLUG TIGHTLY. IT WAS THE HUMAN ERROR ON THE PART OF THE DEALERSHIP. I COULD NOT USE THE CAR DUE TO THIS UNNECESSARY ERROR THAT COULD BE PREVENTABLE. I HAVE BEEN TAKING MY JETTA TO ALL THE VW DEALERSHIPS TO DO MAINTENANCE SERVICES AND REPAIRS, AS WELL. MY FEELING IS THAT THEY SHOULD REPLACE THE PART WHERE THE SPARK PLUGS ARE AT NO COST DUE TO CARELESS ERROR. *TR
Electrical system, Exterior lighting, Latches/locks/linkages, Mar 9, 2008
NUMEROUS PROBLEMS WITH 2001 VW JETTA, PURCHASED NEW IN JUNE, 2001.INCLUDING : WINDOWS SPORADICALLY MALFUNCTIONING (WHEN I CALLED VW CORPORATE AS WELL AS MY LOCAL DEALER, I WAS TOLD THAT AFTER THE DEALER EVALUATED PROBLEM I COULD BE RESPONSIBLE FOR THE LABOR CHARGE DEPENDING ON THE OUTCOME OF THEIR DIAGNOSIS!!); TRUNK LATCH HAS BEEN REPLACED ONCE (OUT OF WARRANTY) AND NOW LATCH DOES NOT RESPOND TO REMOTES NOR TO THE INSIDE RELEASE ON DRIVER DOOR; DRIVER DOOR LOCK DOES NOT RESPOND TO REMOTES NOR TO CONTROL ON DRIVER DOOR (THE OTHER THREE DOOR LOCKS ARE PRESENTLY FUNCTIONING); INTERIOR COATING ON PLASTIC DOOR HANDLES AND CENTER CONSOLE BEGAN TO PEEL WITHIN SIX MONTHS OF DELIVERY; CENTER CONSOLE LATCH BROKE LONG AGO; CHECK ENGINE LIGHT COMES ON/OFF SPORADICALLY (BROUGHT CAR TO CERTIFIED MECHANIC BUT PROBLEM UNDIAGNOSED); A WAX SUBSTANCE WAS CONSTANTLY RUNNING INTO DOORWELLS; VW DEALER REPLACED COIL, CABLES AND BUFFER IN RESPONSE TO ROUGH ENGINE IDLE COMPLAINT AND I INCURRED ALL COSTS AND INCONVENIENCE OF CAR IN SHOP , THIS AT 72,000 MILES,HAZARD LIGHTS MALFUNCTIONED; TURN SIGNALS MALFUNCTIONED; NOW I HEAR OF A BRAKE LIGHT RECALL AND AN EMERGENCY LIGHT SWITCH PROBLEM. I AM JUST REALIZING RECENTLY THAT I AM NOT ALONE WITH MY JETTA PROBLEMS, THAT NUMEROUS JJETTA OWNERS ARE HAVING THE SAME PROBLEMS ( I RESEARCHED ON INTERNET) . VW CUSTOMER SERVICE NOT HELPFUL AT ALL IN RESOLVING THESE PROBLEMS. *TR
Electrical system, Exterior lighting, Mar 2, 2008
MY BRAKE LIGHTS ARE CONSTANTLY GOING OUT. I WILL REPLACE THE LEFT AND THEN A MONTH OR SO LATER I HAVE TO REPLACE THE RIGHT, OR THE CENTER BRAKE LIGHT OR THE LICENSE PLATE LIGHT. I AM REPLACING ABOUT 4-5 LIGHTS PER YEAR ON THE REAR OF THE VEHICLE. *TR ALSO NUMEROUS ELECTRICAL PROBLEMS. 1/2 OF THE INTERIOR LIGHTS ARE NO LONGER WORKING, AND WHEN I UNLOCK THE CAR IT WILL AUTOMATICALLY LOCK ON ME WITHIN 15 SECONDS UNLESS I START THE ENGINE.
Structure, Mar 2, 2008
MY SUNROOF LEAKS AND LEAVES A PUDDLE ON THE DRIVERS SIDE FLOOR. *TR
Power train, Feb 21, 2008
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHENEVER THE CONTACT ATTEMPTS TO ACCELERATE FROM A STOP SIGN OR LIGHT, THE VEHICLE LUNGES AND/OR SURGES INTO THE NEXT GEAR. THE VEHICLE TAKES A LONG TIME TO SHIFT FROM THIRD TO FOURTH GEAR AND THEN DRIVES NORMALLY. THE CURRENT MILEAGE WAS 170,594 AND FAILURE MILEAGE WAS 50,000.