2002 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 711 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Jetta model years with reports.
Of the 2002 reports, 32 involved a crash and 71 involved a fire. 75 people were injured and 10 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints: seats
101 reports, newest first. Show all
Seats, Dec 19, 2016, fire
TL* THE CONTACT OWNS A 2002 VOLKWAGEN JETTA. WHILE OPERATING THE VEHICLE WITH THE FRONT SEAT WARMERS ACTIVATED, THE FRONT PASSENGER WAS BURNED WHEN THE SEAT WARMER MALFUNCTIONED. MEDICAL ATTENTION WAS NOT NEEDED. THE FAILURE BURNED A HOLE THROUGH THE FRONT PASSENGER SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Air bags, Seats, Oct 7, 2015
WHILE DRIVING OUR JETTA AT APPROXIMATELY 30 MPH THE DRIVERS SIDE CURTAIN AIRBAG AND SIDE SEAT AIRBAG SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT. THERE WAS NO POTHOLE. IT WAS THE ONLY CAR ON THE ROAD. GOING STRAIGHT.
Seats, Mar 16, 2015, fire
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE FRONT PASSENGER SEAT. THE FRONT PASSENGER WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 217,000.
Seats, Apr 1, 2014
BOTH FRONT SEAT HEATERS ON ANY SETTING ARC AND HAVE BURNED MULTIPLE HOLES ON THE OUTER LOWER SEAT UPHOLSTERY. *TR
Seats, Nov 11, 2013
WHILE DRIVING WITH SEAT HEATER ON SEAT BURNED THRU FOAM AND SEAT COVER ALSO BURNED PANTS LEG AND WIFE'S FINGER TRYING TO PUT OUT THE EMBERS. *TR
Seats, Jan 22, 2013
TURNED THE DRIVERS SIDE HEATED SEAT WARMER ON TO 2. RANGE BEING 0-5. I SMELLED SMOKE AND TURNED IT OFF AFTER ONLY 10-15MIN OF BEING ON. I NOTICED WHEN I GOT OUT OF THE CAR, THAT I HAD A HUGE QUARTER SIZE HOLE IN MY SEAT AND MY DOWN COAT WAS BURNED THROUGH IN 2 LARGE SPOTS. THIS IS UNSAFE. IT COULD HAVE BEEN A HUGE FIRE IF I HAD NOT TURNED OFF THE WARMER AS SOON AS I SMELLED SOMETHING BURNING. *TR
Seats, Dec 19, 2012, fire
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED AND BURNED THROUGH THE SEAT, CAUSING BURNS TO THE CONTACT'S LEGS. THE CONTACT STATED THAT THE FAILURE HAD BEEN EXPERIENCED BEFORE, BUT WAS NEVER SO SEVER THAT IT CAUSED INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 70,000.
Seats, Mar 29, 2012, fire
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEATS BEGAN TO SPARK AND BURNED A WHOLE IN THE SEAT. THE SEATS WERE REPAIRED UNDER A PREVIOUS MANUFACTURER'S RECALL, BUT THE FAILURE RECURRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT THE CONTACT WAS DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 145,000.
Seats, Feb 21, 2012, fire
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE HEATED SEAT WARMER BURNED THROUGH THE SEAT AND THE PANTS OF THE CONTACT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Electrical system, Seats, Dec 17, 2011, fire
WHILE DRIVING HOME AT NIGHT, MY SON AND I SMELLED SMOKE. WE EXITED THE VEHICLE, CHECKED UNDER THE HOOD, BUT FOUND NOTHING. WE CONTINUED HOME AND PARKED IN THE GARAGE. STILL SMELLING SMOKE, WE RE-INSPECTED THE VEHICLE, BUT WERE UNABLE TO DETERMINE AN ORIGIN OR ANY VISIBLE EVIDENCE. BOTH SEAT HEATERS WERE ON DURING THE DRIVE HOME, BUT THE SEATS SHOWED NO VISUAL SIGNS OF DAMAGE AFTER PARKING. NEXT MORNING WE OPENED THE VEHICLE TO DISCOVER THE CABIN WAS FILLED WITH SMOKE WITH AN APPROXIMATE 1?HOLE BURNED UP THRU THE PASSENGER SEAT ON THE LOWER RIGHT BOLSTER. APPARENTLY THE SEAT HEATER INITIATED A THERMAL EVENT WHICH ERUPTED IN A SEAT FIRE AFTER WE TURNED OFF THE IGNITION AND PARKED THE CAR IN THE GARAGE. FORTUNATELY, THE FIRE DID NOT ENGULF THE VEHICLE OR IT COULD HAVE CAUGHT OUR HOME ON FIRE, RESULTING IN POSSIBLE INJURY OR DEATH TO MY FAMILY. I BELIEVE WE DODGED A BULLET BECAUSE THE SEAT FIRE DID NOT SUSTAIN ITSELF AND ENGULF THE VEHICLE. VW HAS AGREED TO REPAIR THE BURNED SEAT AT THEIR EXPENSE AND MAKE A MITIGATION REPAIR. HOWEVER, VW HAS DECLINED MY REQUEST TO COVER ANY SIMILAR MITIGATION REPAIR TO THE OTHER SEAT. IN OCTOBER 2004, THE NHTSA ODI CONCLUDED THAT ?DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE? BUT ?SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.? THE ODI STATED THE INVESTIGATION DID NOT CONCLUDE THAT A SAFETY-RELATED DEFECT DOES NOT EXIST AND THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (EA04010) EVIDENCE AND REPORTS INDICATE THAT SEAT HEATER CAUSED THERMAL EVENTS IN BOTH DRIVER AND PASSENGER SEATS IN THE VW JETTA HAVE BEEN AN ISSUE FOR NEARLY 10 YEARS NOW. NEAR MISSES CONTINUE TO OCCUR. I BELIEVE THAT A SEAT FIRE IS A SIGNIFICANT SAFETY CONCERN. I WOULD ENCOURAGE THE NHTSA TO RE-EXAMINE THE CIRCUMSTANCES TO DETERMINE IF FURTHER ACTION IS WARRANTED. *TR
Seats, Feb 24, 2010, fire
I TURNED ON MY SEAT WARMER ON THE DRIVER SIDE AND AFTER A WHILE A BURNT SMELL WAS NOTICE. I COULD NOT FIND THE ORIGIN UNTIL I WENT TO A STORE AND TRIED TO PAID. I TOOK MY WALLET OUT AND IT WAS STUCK TO MY PANTS. THE WALLET HAD THE MYSTERIOUS SMELL. I WENT BACK TO THE CAR AND THE SEAT HAD A BIG BURNT HOLE ON THE LEATHER SEAT. IF I HAD NOT HAD MY COAT AND WALLET ON THE LEFT SIDE I COULD HAVE BEEN ELECTROCUTED OR CAUGHT FIRE. *TR
Seats, Dec 10, 2009, fire
PASSENGER LEATHER SEAT CAUGHT FIRE WHILE HEATED SEAT WAS ON. BURNED A HOLE IN THE SEAT AND ELECTRICAL SMOKE WAS PLUMING OUT OF THE HOLE. THIS HAS ONLY OCCURRED ONCE BECAUSE IT HAS NOT BEEN USED SINCE. THE FAILURE HAS NOT BEEN CORRECTED. *TR
Seats, Jul 13, 2009, fire
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SEAT HEATER BURNED HIS BODY THROUGH HIS PANTS. THE MANUFACTURER STATED THAT THEY WOULD SEND AN AGENT TO INSPECT THE VEHICLE AND CALL HIM BACK. THE FAILURE MILEAGE WAS 73,000.
Seats, Feb 24, 2009, fire
I WAS RIDING DOWN THE ROAD COMING FROM WORK WHEN I NOTICED A BURNING SMELL. I DIDN'T SEE ANY SMOKE,SO I THOUGHT IT MIGHT BE COMING FROM OUTSIDE. AFTER A WHILE, THE SMELL GOT STRONGER. THAT'S WHEN I LOOKED OVER AND NOTICED FLAMES COMING FROM THE PASSENGER SEAT. I PULLED OVER IMMEDIATELY AND SMOTHERED IT. IT TURNED OUT THAT THE HEATED SEAT ON THE PASSENGER SIDE HAD BEEN ON FROM WHERE MY MOTHER WAS RIDING THE NIGHT BEFORE. THIS IS NOT THE FIRST ISSUE THAT I'VE HAD WITH MY 2002 VOLKSWAGEN JETTA,BUT IT'S THE FIRST THAT MADE ME FEEL THAT IT WAS UNSAFE TO DRIVE. I HAVE A FOUR YEAR OLD SON AND I AM NOW IN FEAR THAT SOMETHING COULD POSSIBLY HAPPEN AGAIN. I'VE DONE SOME RESEARCH AND APPARENTLY THIS IS A COMMON OCCURRENCE IN THIS MODEL. I'VE REPORTED THE INCIDENT TO VWOA, BUT HAVE NOT HEARD BACK FROM THEM. FORTUNATELY NO ONE WAS INJURED. BUT SOMEONE ELSE MIGHT NOT BE SO LUCKY. I HOPE THIS ISSUE CAN BE RESOLVED. THANK YOU. *TR
Seats, Jul 24, 2008
WHILE DRIVING WITH THE SEAT HEATER ON IN 2002 VW JETTA THE SEAT HEATER OVERHEATED AND BURNED THROUGH THE LEATHER SEAT AND BURNED THE DRIVER. SMOKE WAS PRESENT IN THE VEHICLE. *TR
Seats, Mar 27, 2008, fire
ON MY 2002 VOLKSWAGEN JETTA TDI, THE DRIVER SIDE SEAT HEATER HAS BURNED A HOLE THROUGH THE SEAT PADDING, SEAT COVER AND THE JACKET I WAS WEARING. I HAVE SEEN REPORTS OF SIMILAR ISSUES WITH THE JETTAS ON VARIOUS WEBSITE FORUMS. *TR
Seats, Nov 1, 2007, fire
DRIVERS SIDE SEAT WARMER CAUGHT ON FIRE WHILE DRIVER AND DRIVERS COAT WAS BURNED. *TR
Seats, Sep 27, 2007
WHILE DRIVING HOME FROM WORK, I HEARD A VERY LARGE "CRACK" SOUND AND FELT MY SEAT SHUDDER. THE SOUND AND IMPACT MADE ME THINK THAT SOMETHING HAD STRUCK THE CAR UNDER MY SEAT. HOWEVER, WHEN I RETURNED HOME, I DISCOVERED THAT A SPRING ATTACHED TO MY SEAT HAD DISLODGE. FURTHER INSPECTION REVEALED THAT ONE OF THE PLACES WHERE THE SPRING CONNECTED HAD BROKEN OFF - APPARENTLY METAL FATIGUE. THIS STRUCK ME ODD BECAUSE WHILE CLEANING MY CAR EARLIER IN THE SUMMER, I HAD NOTICED THAT A SPRING WAS LOOSE UNDER THE PASSENGER SIDE FRONT SEAT AND ALSO FOUND THE NUB OF WHERE IT ATTACHED. I HAVE KEPT BOTH PIECES AND THE SPRINGS. I THINK THERE IS A STRUCTURAL DEFECT WITH THE PART. I AM NOT A VERY HEAVY PERSON - 180 LBS - SO I DOUBT I PUT THAT MUCH STRESS ON THE SEAT. I THINK THIS IS A POTENTIALLY DANGEROUS ISSUE AND THAT IS WHY I AM REPORTING IT. WHEN THE SYSTEM FAILED I SWERVED WHILE DRIVING ON THE HIGHWAY AS THE SOUND WAS INCREDIBLY UNNERVING. I ALSO NOW WONDER ABOUT THE SEATS STRUCTURAL INTEGRITY IF IT WERE INVOLVED IN A COLLISION.
Seats, Nov 28, 2006
THE SEAT HEATER IN THE DRIVER'S SIDE OF MY 2002 JETTA BURNT THROUGH THE SEAT AND MY PANTS. I WAS STILL IN THE PARKING LOT, SO NO OTHER DAMAGE OCCURRED. THIS COULD HAVE BEEN VERY DANGEROUS IF MY WIFE OR I WAS DRIVING, OR IF THE SEAT HEATER WAS ON WHILE THE CAR WARMED UP WITHOUT US IN IT. I'M PURSUING MY OPTIONS WITH VOLKWAGEN AT THE MOMENT...THIS IS THE LAST STRAW, NEVER BUY A VW, ESPECIALLY A JETTA. IT HAS GIVEN US PROBLEMS FROM THE MOMENT WE BOUGHT IT NEW. *NM
Seats, Nov 22, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH UNDER NORMAL ROAD CONDITIONS, THE SEAT HEATER BURNED A COUPLE OF HOLES ON THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 11/29/06. UPDATED 12/15/06 *JB
Seats, Oct 25, 2006
TURNED ON THE SEAT HEATER. SEAT STARTED TO FEEL QUITE WARM, THEN I SMELLED SMOKE. PROMPTLY TURNED OFF SEAT HEATER AND LOOKED AT THE SEAT. WHEN I LOOKED DOWN I SAW A SMALL BURN HOLE IN THE SEAT. RECEIVED A MINOR BURN ON MY BUTT. GLAD I WAS NOT YET ON THE HIGHWAY. *NM
Seats, Oct 16, 2006
2002 VOLKSWAGEN JETTA - FRONT SEAT HEATERS MUCH MUCH TOO HOT ...WITHIN 2 MINUTES OF TURNING THEM ON I COULD FEEL A DIME SIZE BURN ON MY SKIN. *NM
Seats, Sep 20, 2006
2002 VOLKSWAGEN JETTA GLS - DRIVERS SIDE HEATED SEAT BEGAN TO BURN AND SMOLDER. VOLKSWAGEN STATED THERE IS AN 'OPEN CAMPAIGN' ON THIS ISSUE AND THE DEALERSHIP SHOULD CORRECT. *NM
Seats, Jun 3, 2006
2002 VW JETTA WITH LEATHER SEATS - SEAT HEATER BURNED DAUGHTER'S LEG AND MADE BURN MARK ON THE SEAT, SMOKE, BUT NO FIRE. IS THIS A RECALL? *NM
Seats, Oct 26, 2005
MY HUSBAND WAS DRIVING TO WORK ONE MORNING IN OUR 2002 VW JETTA, WITH THE SEAT WARMERS ON. WHEN SUDDENLY HE FELT A BURNING SENSATION ON HIS BOTTOM. TURNED OFF THE SEAT WARMER ONLY TO FIND OUT THERE WAS A BURN HOLE IN THE SEAT FROM THE SEAT WARMERS. SINCE THEN WE HAVE REFUSED TO TURN IT BACK ON AGAIN. *NM