2003 Volkswagen Jetta
Problems, recalls and owner-reported issues
Seats is the leading concern among 463 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Jetta model years with reports.
Of the 2003 reports, 25 involved a crash and 71 involved a fire. 85 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleJun 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
Campaign 18V406000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Representative owner complaints: power train
55 reports, newest first. Show all
Power train, Mar 7, 2006
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT COME OUT OF PARK WHEN STARTED. THE DEALERSHIP REPLACED THE BRAKE LIGHT SWITCH HOWEVER THE PROBLEM STILL EXISTS. THE MANUFACTURER WAS ALERTED.
Power train, Oct 26, 2005
THE CLUTCH ON MY 03' VW JETTA HAS BEEN FAILING SINCE DAY ONE , I NOW HAVE 42,000 KMS. WHEN I BOUGHT THE CAR. REVERSE, SECOND GEAR AND THIRD GEAR ALL HAVE PROBLEMS. THIS PROBLEM HAS BEEN GOING ON WITH EVERY PERSON WITH A MANUAL JETTA, ESPECIALLY A 1.8T. I THINK VWOA SHOULD RECALL THE CLUTCH AND TRANSMISSION AND CORRECT THIS PROBLEM. WE SPEND HARD EARNED MONEY ON OUR CARS AND DO NOT DESERVE A PROBLEM LIKE THIS ON BRAND NEW CARS. *JB
Power train, Jul 26, 2005
* 2003 VOLKSWAGEN JETTA WITH 38,116 MILES / ONE OWNER * VW CASE # 50260581 * REPAIR LOCATION: NORTH POINT VW, SHERWOOD, AR (501) 945-5353 THE PROBLEM THIS VEHICLE'S CLUTCH AND FLYWHEEL BOTH FAILED (COMPLETELY WORN) AT 38,116 MILES, WELL BEFORE THE AVERAGE EXPECTED LIFE... POSSIBLE MATERIAL DEFICIENCY. BACKGROUND ALL SERVICE FOR THE VEHICLE HAS BEEN COMPLETED AND DOCUMENTED WITH VW. THIS VEHICLE HAS NOT BEEN SUBJECTED TO ANY EXTREME DRIVING IN ANY WAY. MANUFACTURER'S ASSISTANCE NONE. THE CLUTCH IS A WEAR ITEM AND THEREFORE NOT COVERED BY THE WARRANTY. ALTHOUGH THE LOCAL SERVICE MANAGER AGREES THAT A CLUTCH SHOULD NOT FAIL AT THIS LOW MILEAGE, NEITHER HE, OR THE VW HELP CENTER (800 411-6688) WOULD HELP IN THE $1,600 REPAIR. BOTTOM LINE AFTER DOING A GOOGLE SEARCH FOR "VW JETTA CLUTCH FAILURE", I NOTED NUMEROUS REPORTS OF PREMATURE VW CLUTCH FAILURE. IS THIS A "WEAK LINK" IN THIS VEHICLE? IS VW TRYING TO HIDE AN INFERIOR PART?
Power train, Jun 3, 2005
BLOWN CLUTCH ON NEW 2003 VW JETTA TDI 1.8. FIRST OCCURANCE IN AUGUST OF 04 WITH 26,000 MILES AND AGAIN NOW IN MAY OF 05 WITH 40,500 OR 14,000 MILES TO ANOTHER BLOWN CLUTCH. I AM NOT A TEENAGE DRIVER, I AM 23 WITH EXCELLENT DRIVING SKILLS AND HAVE DRIVEN CLUTCHES ALL MY ADULT DRIVING LIFE. THERE IS SOMETHING WRONG WITH THEIR CLUTCH SYSTEM. I HAVE FOUND TONS OF EVIDENCE IN BULLETIN BOARDS. VW IS BLAMING THIS ON POOR DRIVING SKILLS AND I BELIEVE THIS IS A SERIOUS DEFECT THAT OCCURS EVERY 20,000 MILES. CONSUMERS LIKE ME ARE GETTIGN RIPPED OFF ON THIS ONE LEFT AND RIGHT. YOU NEED TO DO SOMETHING. THIS IS NO ISOLATED INCIDENT!
Power train, Apr 6, 2005
NORMAL DRIVING CONDITIONS CLUTCH BURNED OUT AT 21,851 MILES NEED TO REPLACE CLUTCH
Power train, Dec 30, 2004
DRIVING ALONG, CLUTCH STARTED TO SLIP AT ABOUT 25,000 MILES, WHEN TAKEN TO DEALER THEY SAID THE PRESSURE PLATE IS COMPLETELY WORN AND ITS MY FAULT, AFTER MUCH RESEARCH THIS IS QUITE COMMON. I HAVE GOTTEN NOWHERE WITH CUSTOMER SERVICE OR ANY NUMBER OF MANAGERS.*AK
Power train, Nov 30, 2004
I HAVE A 2003 VW JETTA TDI. AT 29,000 MILES THE CLUTCH FAILED IN THE MIDDLE OF A HIGHWAY IN A BLIZZARD. THE VW DEALER HAS NOT GIVEN ME ANY INFORMATION OTHER THAN THE CLUTCH FAILED DUE TO MY DRIVING AND THAT IT WILL COST $2000. I HAVE DRIVEN A JEEP WRANGLER OVER 100000 AND NEVER HAD A PROBLEM WITH THE CLUTCH. MY FAMILY AND I WERE IN DANGER IN THE MIDDLE OF INTERSTATE 70 FOR SEVERAL HOURS. IN ADDITION TO CALLING THE VW DEALER, I ALSO SPOKE WITH 2 CUSTOMER SERVICE REPRESENTATIVE WHO TOLD ME THERE IS NOTHING THEY CAN DO. I HAD THE CAR IN 2 WEEKS AGO FOR ANOTHER PROBLEM AND THE DEALER NEVER TOLD ME THAT MY CLUTCH WAS NOT FUNTIONING PROPERLY. VW SOLD ME THE CAR BASED ON QUALITY AND RELIABLITY IN BAD WEATHER. THEY CERTAINTLY CANNOT BACK WHAT THEY ARE MARKETING TO CONSUMERS. I HAVE NEVER HAD SUCH A TERRIBLE EXPERIENCE AS THIS. I WILL BE SEEKING LEGAL ACTION IF I AM NOT REMIBURSED FOR MY TROUBLES. *AK
Power train, Oct 2, 2004
I BEGAN NOTING TRANSMISSION PROBLEMS WITH MY CAR IN FEBRUARY OF 04. WHEN I BROUGHT IT TO THE ATTENTION OF MY DEALERSHIP AND VW OF AMERICA, THEY BOTH DISMISSED MY CONCERNS. THE CLUTCH WAS INSPECTED IN THE SPRING BUT THEY COULD FIND NO PROBLEM WITH IT. MY CLUTCH HAS NOW FAILED AT 18,600 MILES AND VW IS REFUSING TO REPAIR IT. I HAVE NEVER DRIVEN ANYTHING OTHER THAN MANUAL TRASMISSION CARS AND HAVE NEVER NEEDED TO REPLACE A CLUTCH, EVEN AFTER 130K. THE DEALERSHIP HAS MY CAR AND REFUSES TO REPAIR IT. I HAVE NO TRANSPORATION AS A RESULT AS THEY WILL NOT GIVE ME A LOANER CAR WHILE I WAIT FOR THE FACTORY CUSTOMER SERVICE PERSON TO INSPECT THE CAR. I HAVE NOTIFIED THEM THAT I WILL SEEK LEMON LAW STATUS IF THEY FAIL TO REPAIR THE CAR BY OCTOBER 8TH, 2004. *AK
Power train, Sep 16, 2004
REPEATED COMPLETE CLUTCH FAILURE ON MY 2003 JETTA. I AM AN EXPERIENCED STANDARD TRANSMISSION DRIVER AND NEVER HAD PROBLEM LIKE THIS WITH ANY OTHER CAR. THE CLUTCH SEEMS TO BE OF LOW QUALITY AND VOLKWAGEN IS BLAIMING CLUTCH FAILURE ON THE DRIVER - EASY WAY OUT. *JB
Power train, Sep 13, 2004
COMPLETE CLUTCH FAILURE ON MY 2003 JETTA. I AM AN EXPERIENCED STANDARD TRANSMISSION DRIVER. *AK
Power train, Aug 23, 2004
THE TRANSMISSION IN MY 2003 VW JETTA HAS NOT WORKED RIGHT SINCE THE 1ST WEEK AFTER I BOUGHT THE CAR. IT SHIFTS INAPPROPRIATLEY AND HESITATES WHEN PULLING INTO ON ONCOMING TRAFFIC. I HAVE BEEN NEARLY HIT BY CARS AND TRUCKS ON SEVERAL OCCASIONS. WHEN GOING UP A HILL THE CAR SEEMS TO DOWNSHIFT OR SKIP A GEAR, THIS IS AN AUTOMATIC TRANSMISSION. GOING 75 MILES AN HOUR RECENTLY THE CAR SEEMED TO DOWN SHIFT AND I THOUGHT THE CAR WAS GOING TO SPIN AROUND IN THE ROAD. I WAS ON THE TRANS CANADA HIGHWAY. VERY SCARY. WHEN USING THE CRUISE CONTROL THE CAR ACCELERATES EXTREMLEY FAST. THE CAR HAS BEEN FOR TRANSMISSION REPAIR 6 OR MORE TIMES. VOLKSWAGON IS AWARE. *AK
Power train, Aug 16, 2004
COMPLETE CLUTCH FAILURE, (THE CAR WILL IDLE IN ALL 5 GEARS) SUDDENLY THAT LEFT MY CAR DISABLED ON THE HIGHWAY WITH MY 2 Y/O SON IN HIS CAR SEAT 30 MILES AWAY FROM ANYWHERE.*AK
Engine and engine cooling, Power train, Aug 9, 2004
VARIOUS PROBLEMS WITH 2003 GLX. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE TRANSMISSION. THE MECHANICS SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE. THERE WAS AN INCIDENT WHERE THE ENGINE LIGHT HAD COME ON, THE VEHICLE STARTED SPUTTERING AND THE TRANSMISSION STARTING SHIRTING ERRATICALLY. AFTER THREE ATTEMPTS TO FIX THE PROBLEM, THE VEHICLE STILL DID NOT WORK PROPERLY. THE TRANSMISSION WOULD ERRATICALLY MIS-SHIFT AND OR BUCK. (MODEL/GLX) *SC
Power train, May 12, 2004
LAST JANUARY I BOUGHT MYSELF A 2003 JETTA STRAIGHT OFF THE LOT BRAND NEW. EVERYTHING WAS GOING GREAT UP TO OCTOBER ONCE THE COLD WEATHER STARTED TO SET IN. THE CAR IS AN AUTOMATIC AND WHEN LEAVING IT TO SIT FOR A PERIOD OF TIME I WOULD GET IN TO DRIVE THE CAR AND STARTING OUT WHEN SHIFTING FROM 2ND TO 3RD GEAR IT WOULD SLAM INTO GEAR. IT WAS ABSOLUTLY HORRIBLE AND SCARY FELT AS IF THE CAR WAS GOING TO BOTTOM OUT. SO I CALLED THE DEALERSHIP AND BROUGHT IT IN FOR A CHECK, THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR SO I TOOK IT HOME AGAIN BUT THE PROBLEM KEPT HAPPENING. SO AGAIN COME MARCH I BROUGHT IT BACK THIS TIME THEY HAD IT FOR A WHOLE WK AND AGAIN TOLD ME NOTHING WAS WRONG, SO I BROUGHT IT HOME AGAIN AND AGAIN LATER ON NOT EVEN A WEEK LATER IT STARTED TO SHIFT LATE AGAIN SO I CALLED AGAIN THIS TIME THE SERVICE REP TOLD ME THERE WAS NOTHING MORE HE COULD DO FOR ME. I CALLED THE VW COMPANY AND THEY TOLD ME IT WAS THE WAYI WAS DRIVING THE CAR "I WAS AN AGGRESSIVE DRIVER". I CALLED THE BBB AND OPENED UP A CLAIM AND NOW AGAIN THEY HAVE MY CAR AND I HAVE A RENTAL BUT AGAIN THEY ARE TELLING ME THERE IS NOTHING WRONG WITH THE CAR. NEVER ONCE HAS ANYONE APOLIGIZED. NO AUTOMATIC SHOULD SLAM INTO GEAR WHEN DRIVING IT. THEY HAVE DONE NOTHING TO EVEN TRY TO FIX THE PROBLEM. ALL THEY KEEP DOING IT TURNING IT AROUND ON ME AS IF IT IS MY FAULT THE WAY I AM DRIVING THE CAR.. I HAVE DONE RESEARCH ON MYVWLEMON.COM AND I HAVE FOUND A MILLION OTHER CUSTOMERS WITH THE SAME PROBLEM AND INFORMED BARRYS OF THIS AND THEY TOLD ME UNLESS IT IS THE EXACT SAME CAR SAME ENGINE SAME STYLE THERE IS NO CASE.. THIS IS THE ABSOLUTLY THE WORST I HAVE EVER BEEN TREATED FROM A COMPANY.
Power train, Exterior lighting, Interior lighting, May 11, 2004
I OWN A 2003 VW JETTA. I BOUGHT IT ON 09/02. SINCE THEN I HAVE HAD A VARIETY OF PROBLEMS. FIRST IT WAS MY ELECTRICAL. BY BRAKE LIGHTS STAYED ON AND THE KEY LESS REMOTE DID NOT WORK I COULD NOT LOCK MY CAR AND NON OF THE INTERIOR AND EXTERIOR LIGHTS WORKED. I TOOK THIS PROBLEM TO VW AND THE SAID THAT I NEEDED TO MAKE AN APPONTMENT BEFORE THEY WOULD HELP ME. SO I HAD TO DRIVE HOME WITH ALL THESE PROBLEMS AND MAKE MY APPT. THIS PROBLEM WAS FIXED HOWEVER OCCASIONALY THE BRAKE LIGHTS STILL STAY STUCK ON. THIS WAS ALSO NOTED TO VW. THE SECOND TIME I TOOK MY CAR IN FOR A RATTLE IN MY CLUTCH. I WAS TOLD I WOULD NEED TO TAKE MY CAR ON A TEST DRIVE WITH A CUSTOMER SERVICE REP (?). SO I DID AND SHE STATED SHE DID NOT HERE ANYTHING AND I TOLD HERE THAT WHEN I TAKE THE CLUTCH OUT IT DOES RATTLES VERY LOUD BUT WHEN I PUSH THE CLUTCH IN THE RATTLE STOPS. CUSTOMER SERVICE REP STATED SINCE SHE DID NOT HERE THIS SHE COULD NOT LET THE ACTUAL TECH LOOK AT IT. I DEMANDED THE TECH TO LOOK AT IT. FINALLY THE TECH AND CUSTOMER SERVICE REP TOLD ME I HAD A RATTLE IN MY CLUTCH DUE TO MY BALD TIRES.???? SINCE I DID NEED NEW TIRES, I REPLACED ALL 4. MY CLUTCH STILL RATTLED. (SHOCKER) I THEN DECIDED TO TAKE MY VW TO ANOTHER VW SERVICE DEALER, AND THEY DETERMINED THAT THE RATTLE WAS A LOOSE HEAT PLATE. VW DEALER STATED THIS WAS FIXED. THE NEXT DAY THIS RATTLE WAS STILL THERE. I HAVE TAKEN THIS CAR IN FOR A TOTAL OF 3 TIMES FOR THIS RATTLE. I HAVE DECIDED ON GETTING A NEW NON-VW CAR. NOT ONLY HAS THE CAR DISSAPPOINTED ME BUT THE SERVCIE POEPLE HAVE TREATED ME AND MY HUSBAND LIKE IGNORANT CONSUMERS. ON EACH OF THESE VISITS TO THE VW DEALER THEY HAVE AHD TO KEEP MY CAR FOR NUMEROUS DAYS, AND NEVER WAS I ABLE TO RECEIVE A RENTAL, WHICH RESULTED IN ME MISSING WORK AND COSTING ME MORE MONEY.*MB*
Power train, Apr 1, 2004
WHEN PRESSING ON THE ACCELERATOR PEDAL VEHICLE HESITATED. CONSUMER CONTACTED DEALERSHIP. HOWEVER, DEALERSHIP WAS UNABLE TO RESOLVE THE PROBLEM. *AK CONSUMER'S WIFE SPOKE TO SOMEONE AT VOLKSWAGEN OF AMERICA AND SAID IT WAS AN INHERENT PROBLEM OF THE VEHICLE. ALSO, DEALER SAID THAT THEY CAN'T FIX THE PROBLEM BECAUSE THE TRANSMISSION IS COMPUTERIZED AND COMMUNICATES WITH THE ENGINE. *LA
Power train, Mar 14, 2004
COMPLETE AND SUDDEN FAILURE OF CLUTCH, RESULTING IN TOTAL LOSS OF POWER IN RUSH HOUR TRAFFIC.*AK
Power train, Vehicle speed control, Mar 5, 2004
MY 2003 VW JETTA CONSTANTLY GETS STUCK IN PARK LONGEST TIME HAS BEEN 45 MINUTES MY CAR HAS BEEN INTO SERVICE 3 TIMES AND IS STILL ROUGH COMING OUT OF PARK ALSO MY CRUISE CONTROL HAS NEVER WORKED I ONLY HAVE 6000 MILES. *JB
Power train, Jan 27, 2004
INTERMITTENTLY, THE VEHICLE WOULD NOT SHIFT OUT OF PARK INTO ANY GEAR. THE DEALER REPLACED THE SHIFT LOCK SOLENOID. PLEASE PROVIDE FURTHER DETAILS. *JB *MR
Power train, Electrical system, Tires, Other or unspecified, Dec 24, 2003
VEHICLE EXPERIENCED HESITATION, KEYLESS KEY BATTERY DOES NOT WORK, EPC LIGHT ILLUMINATED DUE TO LOST OF POWER, JACK FELL WHILE CAR WAS ON IT, AND PROBLEMS SHIFTING THE CAR OUT OF PARK.*MR WHEN THE EPC LIGHT ILLUMINATED FOR THE SECOND TIME, THE DEALER REPLACED THE ENGINE CONTROL MODULE. THE VEHICLE EXPERIENCED TWO FLAT DUE TO THE TIRES BEING OVERINFLATED. *JB
Power train, Dec 20, 2003
I'M ON 3RD TRANSMISSION ON MY 2003 JETTA TDI WAGON IN LESS THAN ONE YEAR. ORIGINAL PLUS TWO FAILURES REPLACED. *LA
Power train, Dec 10, 2003
WHILE DRIVING MY 2002 JETTA TDI (29,000 MILES), THE AUTOMATIC TRANSMISSION LOCKED UP CAUSING WHIPLASH AND ALMOST A CHAIN REACTION ACCIDENT TO THE CARS BEHIND ME. AFTER HAVING THE CAR TOWED TO THE DEALERSHIP, I LOOKED ON THE INTERNET AND IT SEEMS THAT THIS HAS HAPPENED TO OTHER PEOPLE. THIS IS A SERIOUS LIFE THREATENING ISSUE IN MY EYES. I AM ONLY SEEM TO BE SORE, THANKFULLY THIS WASN'T MORE SERIOUS. I HAVE ATTACHED MY SEARCH RESULTS BELOW. HTTP://WWW.MYVWLEMON.COM/CGI-BIN/UBBCGI/SEARCH.CGI?ACTION=SIMPLESEARCH&SEARCHIN=ALL&FORUMCHOICE=ALL&SEARCHTERMS=VW+TRANSMISSION&BOOLEANAND=YES&SEARCHDATE=ALL&SEARCHUSER=&EXACTNAME=NO&FILE=TEMP-2452984-214219-93B9.CGI&TOTAL=69&STARTAT=A: *LA
Power train, Visibility, Dec 3, 2003
PROBLEMS WITH REAR WINDOW DEFOGGER AND TRANSMISSION.*MR REAR DEFOGGER DIDN'T TURN OFF. CONSUMER FEARED IT WOULD CAUSE AN ELECTRICAL HAZARD. TRANSMISSION LOCKED AND WOULDN'T MOVE TO REVERSE. TRANSMISSION WAS REPAIRED AND FAILED AGAIN. CONSUMER WAS INFORMED A NEW TRANSMISSION AND CLUTCH WAS INSTALLED. ON THE DAY OF PURCHASE, CONSUMER COMPLAINED OF THE PROBLEM BUT THE SALESMAN STATED HE WASN'T USE TO A MANUAL TRANSMISSION AND IGNORED IT. *PH
Power train, Dec 2, 2003
ON DECEMBER 14TH OF 2002 I PURCHASED A 2003 VW JETTA FROM SMITH VW ON KIRKWOOD HIGHWAY DELAWARE. ALTHOUGH THEY HANDLED ALL MY TRANSACTIONS AND VEHICLE DELIVERY POORLY, I CHOSE TO OVERLOOK IN THINKING I WILL NOT BE DEALING WITH THEM AGAIN. *AK SINCE THEN, I HAVE HAD THE FOLLOWING PROBLEMS WITH MY CAR: IN TWO SEPARATE INCIDENTS I HAD A FLAT TIRE. IN ONE CASE THE JACK FELL OVER WHILE THE CAR WAS ON IT DUE TO HIGH WIND. THESE INCIDENTS TOOK PLACE IN THE WINTER WHEN WE HAD HEAVY SNOW. LATER I DISCOVERED THAT MY TIRES WERE OVERINFLATED. I DID NOT TOUCH THEM SINCE I BOUGHT MY CAR AND HAVE BEEN FOR AN OIL CHANGE A MONTH PRIOR AT VW. I STOPPED GOING TO SMITH VW AND STARTED USING GARNET VW AFTER THIS. ON THE NIGHT OF AUGUST 6TH AT 9:30PM I GOT INTO MY CAR AND I COULD NOT SWITCH OUT OF PARK. THIS WAS A SCARY SITUATION BECAUSE SOME FRICK WAS STANDING AT MY WINDOW ASKING ME FOR MONEY. HE FINALLY LEFT, BUT I WAS STRANDED WAITING FOR A TOW TRUCK. ROADSIDE WILL TOW YOUR CAR, BUT THEY DO NOT DRIVE YOU HOME. IN MID AUGUST MY KEYLESS KEY BATTERY DID NOT WORK. I WAS IN VA AT THE TIME. ON AUGUST 25TH DURING RUSH HOUR MY EPC LIGHT CAME ON RESULTING IN SUDDEN LOSS IN VEHICLE POWER. LUCKILY I WAS IN AN AREA THAT I COULD PULL OVER. VW FOUND NOTHING WRONG WITH THE CAR. ON SEPTEMBER 8TH DURING RUSH HOUR AGAIN MY EPC LIGHT CAME ON RESULTING IN SUDDEN LOSS IN POWER. THIS TIME VW REPLACED THE ENGINE CONTROL MODULE. AT THIS TIME I ALSO FILED A FORMAL COMPLAINT TO VW CORPORATION AND ALSO SPOKE TO GM AT GARNET VW. ON NOVEMBER 22ND I TOOK MY CAR IN BECAUSE OF HESITATION WHILE INCREASING SPEED FROM 20 MPH TO 40 MPH. A VW TECHNICIAN TOOK A RIDE WITH ME AND AGREED OF THE PROBLEM. I AM SCHEDULE FOR SERVICE IN DECEMBER. THIS IS DELAYED MAINLY DUE TO MY WORK SCHEDULE, BUT I HAVE BEEN EXPERIENCING THIS PROBLEM SINCE MY LAST VISIT. I WILL BE SENDING YOU A FOLLOW UP NOTE WITH MORE INFORMATION LATER THIS WEEK.
Service brakes, Hydraulic, Power train, Oct 23, 2003
WHILE PROCEEDING TO ENTER THE HIGHWAY, THE DRIVER HEARD A LOUD BANG. THE VEHICLE STARTED TO LOSE POWER. TOOK VEHICLE TO MECHANIC, AND HE SAID THAT THE BOLTS SHEARED OFF THE FROM DRIVESHAFT TO THE TRANSMISSION. *AK THE TRANSMISSION, DRIVESHAFT, AND THE CV JOINTS WERE REPLACED DUE TO THE INCIDENT. THE VEHICLE STARTED TO HAVE PROBLEMS AGAIN WITH THE FRONT BRAKES, WHERE THE ROTORS WERE REPLACED AGAIN. (THE PROBLEM RETURNED AGAIN) *SCC *JB