2003 Volkswagen Jetta
Problems, recalls and owner-reported issues
Seats is the leading concern among 463 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Jetta model years with reports.
Of the 2003 reports, 25 involved a crash and 71 involved a fire. 85 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleJun 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
Campaign 18V406000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Representative owner complaints
463 reports, newest first.
Electrical system, Jul 31, 2014
BATTERY FUSE BOX MELTED. ENGINE OVERHEATED AND CUT OFF. *TR
Air bags, Jul 17, 2014, fire
TL* THE CONTACT OWNS A 2003 VW JETTA. THE CONTACT STATED THAT WHILE DRIVING OVER A POTHOLE, THE VEHICLE EMITTED SMOKE AND STALLED. THE AIR BAGS ALSO INADVERTENTLY DEPLOYED AND THERE WAS SMOKE INSIDE AND OUTSIDE OF THE VEHICLE. THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DECLARED DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 11/12/14*LJ UPDATED 7/27/2015 *JS
Electrical system, Jun 20, 2014
AIR CONDITIONER STOPPED WORKING . FOUND LEFT FUSE ON FUSE BOX ON TOP OF BATTERY IS BLACK AND MELTED. *TR
Electrical system, Latches/locks/linkages, Jun 18, 2014
THE REAR DOOR LOCKS DO NOT WORK WITH THE KEY FOB OR THE ELECTRICAL SWITCH ION THE DRIVER'S DOOR. THIS IS A SERIOUS ISSUE WHEN YOU HAVE CHILDREN IN THE REAR SEAT. *TR
Electrical system, Jun 17, 2014
THE DAY BEFORE THE CAR QUIT, IT WOULD NOT START AFTER BEING PARKED IN THE MALL PARKING LOT. A BATTERY PACK GOT IT STARTED, AND IT WAS DRIVEN HOME, WITH THE THOUGHT THAT IT NEEDED A NEW BATTERY. THE FOLLOWING DAY, IT WAS BEING DRIVEN TO THE LOCAL SEARS, FOR A REPLACEMENT BATTERY, WHEN THE ABS AND AIRBAG LIGHTS CAME ON. 30 SECONDS LATER LOTS OF WARNING LIGHTS CAME ON, AND THE CAR SPUTTERED AND STOPPED DEAD IN THE LANE OF TRAVEL. IT WOULD NOT TURN OVER, AND POWER ACCESSORIES WOULD NOT WORK. I WAS STOPPED ON A VERY BUSY 2 LANE BACK ROAD, WITH NO SHOULDERS OR SIDE STREETS, UPHILL, ON A BLIND HILL. AFTER 1 1/2 HOURS OF WHITE-KNUCKLE DIRECTING TRAFFIC, AND CALLS TO: MY AUTO CLUB, AND THE LOCAL POLICE; A LOCAL POLICE OFFICER, AND A LOCAL TOW TRUCK SHOWED UP AND GAVE ME A LIFT TO MY REPAIR SHOP. THE MECHANIC'S DIAGNOSIS OF THE PROBLEM WAS A PARTIALLY MELTED FUSE PACK, THAT SITS ON TOP OF THE BATTERY, AND AN OVERLY RESISTIVE CABLE BETWEEN THE FUSE PACK AND THE ALTERNATOR. THE SOLUTION WAS: THE CABLE END LINKED TO THE FUSE PACK WAS RE-TERMINATED, AND THE MELTED FUSE PACK WAS REPLACED. BETWEEN THE TOW AND THE REPAIR, IT SET ME BACK ABOUT $300.00. I ALSO FOUND A BLOG THAT LISTED MANY OTHER VW OWNERS WITH THE SAME PROBLEM: HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4986219-FUSE-BOX-ABOVE-BATTERY-MELTING . I ALSO DISCOVERED A CLASS ACTION LAW SUIT THAT WAS FILED IN 2012, THAT WAS BASED ON THIS PROBLEM: HTTP://GOTACLASSACTION.COM/VOLKSWAGEN-NAMED-IN-CLASS-ACTION-OVER-FUSE-BOXALTERNATOR-CABLE-ASSEMBLY/ . I HOPE THAT THE CURRENT REPAIR HOLDS FOR THE NEAR FUTURE. CLEARLY, A FUSE SHOULD BLOW BEFORE THE OVERALL FUSE PACK MELTS. *TR
Service brakes, May 27, 2014, crash
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL SANK TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE CAUSED FOUR OTHER VEHICLES TO CRASH. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS SCHEDULED TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Visibility, May 4, 2014
THE SUNROOF DRAIN IN MY CAR IS APPARENTLY MADE OF 2 TUBES THAT CONNECT AND WERE NOT SECURED TOGETHER SO THEY BECOME DETACHED AND POUR WATER INTO THE CAR. THIS HAPPENED TO ME THIS YEAR, I LOOKED IT UP AND FOUND THERE WAS A RECALL ON THIS THAT I NEVER RECEIVED. I CALLED ROGER JOBS(MY LOCAL VW DEALERSHIP) IN BELLINGHAM, WA AND THEY TOLD ME THE RECALL EXPIRED AND I WOULD HAVE TO PAY TO FIX THIS FACTORY DEFECT! I AM A COLLEGE STUDENT WHO CANNOT AFFORD TO FIX THIS PROBLEM AND REALLY MAKES ME MAD ESPECIALLY SINCE I RECEIVED NO NOTICE OF THIS RECALL. NOW I HAVE WATER FLOWING INTO MY CAR EVERY TIME IT RAINS, IT IS STARTING TO CAUSE RUSTING UNDER MY SEATS AND MOLD. NOT HAPPY! *TR
Suspension, Apr 17, 2014
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE BEGAN SWAYING INDEPENDENTLY. THE CONTACT, WHO WAS A LICENSED MECHANIC, INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR DRIVER'S SIDE AXLE BRACKET WAS RUSTED AND BECAME FRACTURED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DECLINED TO PROVIDE THE CONTACT AN ALTERNATIVE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000. UPDATED 06/10/14*LJ UPDATED 06/13/2014 *JS
Electrical system, Mar 21, 2014
I HAVE A JETTA THAT CONTINUALLY BURNS OUT THE FUSE BOX, WHICH JUST HAPPENED AGAIN. THE FUSE BOX TO REPLACE COSTS AROUND $100. EVERYTIME. DUE TO THIS PROBLEM I AM ENCOUNTERING ADDITIONAL REPAIRS. IGNITION COIL ETC. I EVEN WENT AND PURCHASE A NEW BATTERY FOR 160.00. CAR WILL NOT RUN? HELP. *TR
Electrical system, Feb 23, 2014
CAR HAD A BURNING SMELL COMING FROM THE ENGINE. THE ENGINE LIGHT CAME ON. WHILE ON THE HIGHWAY THE CAR STOPPED MOVING FORWARD AND STALLED IN TRAFFIC, THE BATTERY LIGHT THEN CAME ON. I TURNED THE CAR OFF AND RESTARTED IT. IN A 30 MILE ROUND TRIP, THIS HAPPENED 3 TIMES. UPON FURTHER INSPECTION, THE BATTERY MOUNTED FUSE BLOCK HAD COMPLETELY MELTED AND WAS EXTREMELY HOT. *TR
Electrical system, Feb 10, 2014, fire
THE ALTERNATOR CABLE GOT SO HOT IT STARTED A SMALL FIRE IN THE FUSE BOX ON TOP OF MY BATTERY. COMPLETELY MELTED/BURNT THE FUSE BOX. I SEE THERE IS A GOOD PATTERN OF THIS HAPPENING WITH THESE JETTA AND BEETLES. *TR
Electrical system, Seats, Feb 10, 2014, fire
TL- THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A BURNING PLASTIC ODOR WAS PRESENT INSIDE THE VEHICLE BEFORE THE PASSENGER SUDDENLY EXPERIENCED A BURNING SENSATION COMING FROM THE SEATED AREA OF THE PASSENGER SEAT. THE CONTACT INDICATED THAT THE PASSENGER SIDE SEAT HEATER ELEMENT HAD OVER HEATED CAUSING A BURN HOLE IN THE SEAT AND CAUSING A MINOR BURN TO THE PASSENGER. THE CONTACT STATED THAT A SMALL FLAMED TO THE PASSENGERS RIGHT PANT LEG HAD TO BE EXTINGUISHED DURING THE INCIDENT AND THE PASSENGER SEAT BURN HOLE MEASURED APPROXIMATELY 1 INCH IN DIAMETER. THE VEHICLE WAS DIAGNOSED AT THE DEALER. THE CONTACT WAS INFORMED THAT THE DEFECT WAS CAUSED BY A FAULTY HEAT ELEMENT INSIDE THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 125,000. JFT
Air bags, Feb 1, 2014
PASSENGER SIDE CURTAIN AIRBAG DEPLOYED AFTER GOING INTO THE SHOULDER. THERE WAS NO DAMAGE TO TIRES, WHEELS, OR BODY OF CAR. INSURANCE COMPANY DECLARED A TOTAL LOSS. *TR
Visibility, Structure, Dec 29, 2013
THE CLAMPS ON THE FRONT DRIVER'S SIDE WINDOW OF MY 2003 VW JETTA DETACHED LEAVING THE WINDOW STUCK CLOSED. *TR
Power train, Engine, Dec 29, 2013
ACCORDING TO A VW DEALER, THE CATALYTIC CONVERTER ON MY 2003 VW JETTA FAILED AT 89,000 MILES. THE VW DEALER STATED THAT IT FAILED BECAUSE THE MIL ILLUMINATED AND THE CAR'S COMPUTER SHOWS CODE P0420. THE DEALER ALSO STATED THAT THE VEHICLE IS NO LONGER COVERED BY ANY WARRANTY. *TR
Engine, Dec 29, 2013
THE PLASTIC DIPSTICK HANDLE ON MY 2003 VW JETTA CRACKED OFF THE DIPSTICK AND REQUIRED REPLACEMENT. THE PART NUMBER IS 06J115611E. *TR
Electrical system, Engine, Dec 26, 2013
ONE OF THE TWO LARGE COOLING FANS IN THE FRONT OF THE ENGINE FAILED. THE PART MUST BE REPLACED TO PREVENT ENGINE OVERHEATING. THE PART NUMBER IS 6X0-959-445-F. *TR
Electrical system, Engine, Dec 26, 2013
THE TEMP SENDER ON MY 2003 VOLKSWAGEN JETTA FAILED FOR THE SECOND TIME. THE FIRST FAILURE OCCURRED AT APPROXIMATELY 38,000 MILES IN 2007. *TR
Electrical system, Engine, Dec 26, 2013
THE THERMOSTAT ON MY 2003 VOLKSWAGEN JETTA FAILED FOR THE SECOND TIME. THE FIRST TIME IT FAILED AS AT APPROXIMATELY 40,000 MILES IN 2009. *TR
Electrical system, Interior lighting, Dec 23, 2013
THE SAFETY LIGHT ON THE INTERIOR OF THE FRONT PASSENGER DOOR THAT LIGHTS UP WHEN THE DOOR IS OPENED FAILED ON MY 2003 VOLKSWAGEN JETTA. THE DEALER STATED THAT THE PROBLEM WAS A FAILURE IN THE FRONT PASSENGER DOOR LATCH MECHANISM. THE DOOR LATCH MECHANISM WAS REPLACED, AND WAS NOT COVERED UNDER WARRANTY. *TR
Power train, Electrical system, Dec 23, 2013
THE REAR O2 SENSOR ON MY 2003 VOLKSWAGEN JETTA FAILED CAUSING THE MIL INDICATOR TO ILLUMINATE. THE SENSOR HAD TO BE REPLACED, AND IS NOT COVERED UNDER THE EXTENDED WARRANTY FOR EMISSIONS. *TR
Fuel system, Gasoline, Engine, Dec 23, 2013
MY 2003 VOLKSWAGEN JETTA'S COOLANT PUMP FAILED WHILE IN TRAFFIC. THIS CAUSED A REDUCTION IN POWER AND ENGINE OVERHEATING. REPLACEMENT WAS COVERED UNDER WARRANTY. *TR
Fuel system, Gasoline, Dec 23, 2013
MY 2003 VOLKSWAGEN JETTA EXPERIENCED A FUEL PUMP FAILURE WHILE DRIVING IN TRAFFIC. MY VEHICLE CAME TO A STOP IN FRONT OF THE ENTRANCE TO AN ALLEY. THE VEHICLE WOULD NOT START AFTER THE FAILURE. THE FUEL PUMP HAS TO BE REPLACED, BUT WAS NO LONGER UNDER WARRANTY AT THE TIME OF THE FAILURE. *TR
Electrical system, Dec 23, 2013
MY 2003 VOLKSWAGEN JETTA HAS EXPERIENCED A COIL PACK FAILURE CAUSING A REDUCTION IN POWER, AND THE ENGINE TO MISFIRE. ACCORDING TO THE VOLKSWAGEN DEALER, THE HOUSING OF THE COIL PACK WAS CRACKED WHICH ALLOWED MOISTURE TO AFFECT ITS OPERATION. THE DEALER ALSO STATED THAT THERE IS NO RECALL OR REPLACEMENT PROGRAM FOR 4 CYLINDER ENGINES EXPERIENCING THIS PROBLEM. *TR
Electrical system, Engine, Oct 10, 2013
ALL WARNING INDICATORS (ABS, CEL, AIRBAG, ECP, BATTERY AND OTHER INSTRUMENT DASH PANEL LIGHTS) WOULD FLICKER REPETITIVELY UNTIL THE CAR LOST ALL POWER. AFTER INSPECTION OF THE ENGINE COMPARTMENT IT WAS FOUND THAT THE ALTERNATOR CABLE THAT ATTACHES TO THE FUSE BOX LOCATED ON TOP OF THE BATTERY WAS MELTING THE FUSE BOX AND CAUSING POWER DISTRIBUTION PROBLEMS. THE VOLKSWAGEN DEALER RECOMMENDED THAT THEY BOTH BE REPLACED AS THE CABLE COULD HAVE BECOME HIGH RESISTANCE THEREBY CAUSING EXCESSIVE HEAT AT THE FUSE BOX. I HAD THE ALTERNATOR CABLE REPLACED WITH AN OEM PART AND THE FUSE BOX WITH AN AFTERMARKET PART. ON 10-9-13 WITH 104K MILES WHILE DRIVING TO WORK AT 6AM IN THE MORNING, THE EXACT SAME SYMPTOMS WERE EXPERIENCED AGAIN. LUCKILY I WAS ON A SIDE ROAD AND WAS TOWED TO A DEALER WHICH SAID THAT ALL OEM PARTS SHOULD BE USED AND THAT THIS IS COMMON AS THEY HAD JUST REPLACED THE ALTERNATOR CABLE ON ANOTHER JETTA OF THE SAME GENERATION. I REQUESTED THE DEALER CHECK THE ENTIRE ELECTRICAL SYSTEM INCLUDING THE ALTERNATOR BECAUSE THE PARTS THAT WERE INSTALLED LAST YEAR SHOULD NOT GO BAD IN 1 YEAR, THE DEALER SAID THERE WAS NO OTHER ISSUE. I AM NOT THE ONLY ONE EXPERIENCING A MELTING FUSE BOX. AT THE LINKS BELOW ARE OTHERS WHO HAVE EXPERIENCED THE SAME THING, EVEN ACROSS OTHER VW MODELS. THERE SEEMS TO BE A SERIOUS PROBLEM OF MELTING OF FUSE BOXES WHICH CAN OCCUR AT ANY TIME THE VEHICLE IS IN OPERATION. (WITH PICTURES) HTTP://FORUMS.FOURTITUDE.COM/SHOWTHREAD.PHP?4562591 HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4682918-WHY-S-MY-FUSE-BOX-MELTING HTTP://NEWBEETLE.ORG/FORUMS/QUESTIONS-ISSUES-CONCERNS-PROBLEMS-NEW-BEETLE/28982-BATTERY-FUSE-BOX-MELTING-04-NEW-BEETLE.HTML HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4705261-BATTERY-LIGHT-FLICKERING-ON-ACCELERATION HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4829541-BURNT-BLACK-CABLE-FUSE-BOX-ON-TOP-OF-BATTERY. *TR