2003 Volkswagen Jetta

Problems, recalls and owner-reported issues

Seats is the leading concern among 463 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Jetta model years with reports.

Complaints by model year
  1. 463

Of the 2003 reports, 25 involved a crash and 71 involved a fire. 85 people were injured and 1 person died.

Primary concernSeats102 reports · 22% of complaints
Owner complaints463Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Seats102
  2. Electrical system98
  3. Air bags78
  4. Power train55
  5. Engine and engine cooling48
  6. Exterior lighting28
  7. Visibility21
  8. Service brakes20

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleJun 13, 2018

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

    Campaign 18V406000 on NHTSA.gov

  2. Engine and engine cooling, engineMar 7, 2014

    The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

    A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

    Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

    Campaign 14E007000 on NHTSA.gov

  3. Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007

    CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

    LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

    Campaign 07E023000 on NHTSA.gov

  4. Exterior lighting, brake lights, switchFeb 20, 2007

    ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

    THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

    DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

    Campaign 07V063000 on NHTSA.gov

Representative owner complaints

463 reports, newest first.

  1. Latches/locks/linkages, Feb 12, 2009

    I HAVE A 2003 VW JETTA. ON NUMEROUS OCCASIONS, WHEN I START THE CAR AND GET OUT TO SCRAPE THE SNOW & ICE OFF OF THE WINDOWS, THE DOOR LOCKS ENGAGE AND LOCK ME OUT OF THE RUNNING CAR. SINCE I HAVE JUST LEFT MY CAR TO REMOVE SNOW, OF COURSE MY PURSE AND CELL PHONE ARE IN THE CAR, SO I HAVE TO LEAVE THE LOCKED CAR RUNNING WHILE I KNOCK ON NEIGHBORS DOORS TO CALL SOMEONE TO BRING ME A SPARE KEY TO MY HOUSE, SO I CAN GET THE SPARE KEY TO MY CAR. I HAVE NOT HAD THE LOCKS REPAIRED, BUT WHEN I TOOK MY CAR TO GEBHARDT VW IN BOULDER FOR OTHER REPAIRS, I WAS TOLD THE PROBLEM IS SO COMMON THAT THE MECHANICS ROLL THE WINDOWS DOWN WHENEVER A CAR COMES IN FOR SERVICE, TO MAKE SURE THEY WON'T GET LOCKED OUT. THE MECHANIC ACTUALLY HAD A BROKEN LOCK SITTING ON HIS DESK, AND SHOWED ME HOW THE LOCK WAS SUPPOSED TO WORK, BUT WHAT IT DOES INSTEAD. *TR

  2. Seats, Jan 25, 2009, fire

    THE HEATED SEAT ON THE PASSENGER SIDE OF OUR 2003 VW JETTA TDI GOT VERY HOT ON MY RIGHT LEG, I REACHED DOWN TO FEEL THE SEAT AND IT BURNT MY HAND. WE TURNED ON THE LIGHTS AND THE SEAT HAD A BURNED HOLE WITH SMOKE COMING OUT OF IT. HAD I BEEN WEARING MY COAT IT COULD HAVE CAUGHT FIRE BEFORE I FELT THE INTENSE HEAT. *TR

  3. Electrical system, Jan 23, 2009

    1/10/08 I HAD MY 2003 VW JETTA IN FOR SERVICE. I WAS TOLD THE IGNITION COIL #3 NEEDED TO BE REPLACED. 4/11/08 IGNITION COIL #1 NEEDED TO BE REPLACED. I FOUND THE RECALL ON YOUR WEB SITE AFTER THE APRIL PROBLEM. I WAS TOLD THAT MY CAR IS NOT PART OF THE RECALL, EVEN THOUGH IT STATES 2003 JETTA. ON 12/4/08 I HAD TO REPLACE IGNITION COIL #4 AND ON 1/21/09 ANOTHER WHICH ALSO INCLUDED THE LAST TWO. I CONTACTED VOLKSWAGEN OF AMERICA, INC AND WAS ONCE AGAIN TOLD THAT MY 2003 JETTA WAS NOT INCLUDED IN THE RECALL. *TR

  4. Engine and engine cooling, Jan 16, 2009

    2003 VW JETTA - FUSE BOX INSIDE ENGINE COMPARTMENT MELTED! *TR

  5. Engine and engine cooling, Jan 6, 2009

    I AM COMPLAINING ABOUT FAILURE OF THE IGNITION COILS ON A 2003 VOLKSWAGEN JETTA ( ) WITH THE 1.8 LITER TURBO ENGINE. VW HAS ALREADY RECALLED A NUMBER OF JETTAS OF THIS VINTAGE AND WITH THIS ENGINE FOR REPLACEMENT OF DEFECTIVE IGNITION COILS. HOWEVER, THEY HAVE REFUSED TO PAY FOR REPLACEMENT OF THE COILS ON THIS CAR. ONE FAILED CAUSING THE ENGINE TO RUN POORLY. THE DEALER RECOMMENDED REPLACING ALL FOUR COILS AT A COST OF $384.48. THE CAR ONLY HAD 23,726 MILES AT THE TIME OF THE FAILURE. THIS DEFECT CAN CAUSE IMMEDIATE ENGINE FAILURE. CLEARLY, THE VW DEALER BELIEVED THAT THE COILS ARE SUBJECT TO UNEXPECTED FAILURE AT LOW MILEAGE EVEN THOUGH VW OF AMERICA REFUSES TO RECALL THE PARTICULAR VEHICLE. *TR

  6. Exterior lighting, Jan 5, 2009

    I HAVE BEEN PULLED OVER BY POLICE MULTIPLE TIMES OVER THE YEARS WITH THIS VEHICLE DUE TO REAR LIGHTS NOT WORKING PROPERLY. AT ONE POINT, BOTH OF MY TAIL LIGHTS WERE NOT FUNCTIONING -- THIS WAS VERY DANGEROUS. I HAVE REPLACED THEM EACH TIME AND THEY SEEM TO GO OUT QUITE FREQUENTLY. I HAVE NOTICED TAIL LIGHTS BEING OUT ON CARS WITH THE SAME MAKE AND MODEL AS MINE. *TR

  7. Suspension, Engine and engine cooling, Electrical system, Exterior lighting, Wheels, Interior lighting, Equipment, Nov 10, 2008

    I HAVE HAD 27 THINGS BREAK OR FAIL ON MY 03VW JETTA 1.8T. I BOUGHT THE CAR USED IN 01/06 WITH 32,000 MILES. AFTER BUYING THE CAR THE FIRST FIVE MINS THE WINDOW SHATTERED. FIRST TWO MONTHS 2 TIRES BLEW OUT, FRONT RIM CRACKED, BACK TIRES OUT OF ALIGNMENT. DEALER PAID TO FIX RIM BROKE 2 WEEKS LATER THE DEALER PAID FO USED SET OF SIMILAR RIMS. EVERY LIGHT INSIDE AND OUT WENT OUT BY 05/06 DRIVER SEAT WONT RAISE UP CARGO NET IN TRUNK FALLS APART DEALER WONT COVER. GAS AND TRUNK RELEASE BUTTONS FELL DOWN INSIDE OF DOOR. RADIO STOPPED WORKING FRONT DOOR SPEAKERS ARE SHORTING OUT. DRIVER WINDOW SWITCH GOES UP WHEN YOU PUSH DOWN AND DOWN WHEN YOU PUSH DOWN HAVE TO FIDDLE WITH IT FOR IT TO GO UP. EXHAUST HANGER BROKE CAUSING CHATTER. SWAYBAR BUSHING FELL OUT CAUSING GRINDING AND SHAKING WHEN EVER MOVING. NOT COVER BY WARRANTY ALL THESE HAPPENED BY 05/07. NOW ITS 10/08 AND I HAVE 84,000 MILES. CURRENT PROBLEMS ARE REAR SPOILER BRAKE LIGHT HANGS DOWN(DEALER JUST GLUED IT IN PLACE LASTED ABOUT 4 MONTHS) CAM AND CRANK SEALS LEAKING OIL CAUSE ODOR INSIDE OF CABIN. IF I DRIVE FOR MORE THEN AN HOUR I GET SICK AND LIGHT-HEADED. SEAT, CARGO NET IN TRUNK, IS STILL BROKEN. RADIO STILL ISN'T FIXED SO I JUST WENT AND BOUGHT AN AFTER MARKET. SPEAKERS STILL SHORTENING OUT ONLY WHEN ITS COLD OUT. KEYLESS ENTRY ONLY WORKS WITHIN 4FT OF THE CAR. IN THE WINTER THE CAR ONLY GETS 18MPG ON THE HIGHWAY AND ABOUT 14 IN THE CITY AND THE CAR IS PARKED IN A HEATED UNDERGROUND GARAGE. *TR

  8. Seats, Nov 2, 2008, fire

    I USE MY HEATED SEATS ALMOST DAILY IN THE WINTER MONTHS. I USED IT THIS MORNING FOR ABOUT 20 MINUTES AS I DROVE FROM HOME TO THE GYM, THEN ANOTHER 10 MINUTES AS I DROVE FROM THE GYM TO THE STORE. WHEN I GOT INTO MY CAR AFTER THE STORE, IT WAS STILL ON THE SAME SETTING (5), I HAD DRIVEN ABOUT 50 YARDS IN THE PARKING LOT, WHEN I FELT A SHARP PAIN IN MY LEFT UPPER LEG/BUTT. I MOVED SLIGHTLY, THEN BEGAN TO SMELL SMOKE. I FELT AROUND WITH MY HAND AND FELT THE "HOT" WIRE AND THE HOLE IN MY SEAT. IT TOOK ME A MOMENT TO REALIZE WHAT IT WAS, AND THEN I IMMEDIATELY TURNED DOWN THE HEATED SEAT TO OFF, THEREBY PREVENTING FURTHER DAMAGE AND PAIN. LUCKILY THERE WAS LIMITED DAMAGE TO MY CLOTHING AND I WAS NOT SERIOUSLY INJURED, BUT HAD I BEEN DRIVING ON THE HIGHWAY, OR NOT BEEN ABLE TO FIGURE OUT WHAT WAS CAUSING THE PAIN SO QUICKLY, THERE COULD HAVE BEEN MORE SEVERE CONSEQUENCES INCLUDING INJURY. *TR

  9. Electrical system, Oct 30, 2008

    2003 VW JETTA GLS WAGON WITH 62K MILES, ABRUPTLY SHUT DOWN WHILE DRIVING. AFTER TOWING TO LOCAL MECHANIC, IT WAS DETERMINED THE MAIN FUSE HOLDER HAD SHORTED OUT AND BEGUN TO MELT, RISKING AN ENGINE FIRE. PART WAS REPLACED AND PROBLEM REPAIRED FOR $237. *TR

  10. Engine and engine cooling, Sep 15, 2008

    TL*THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE CONTACT STATED THAT OVER THE YEARS HER VEHICLE SPORADICALLY OVERHEATS. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND HAD THE OXYGEN SENSORS REPLACED TWICE, THE THERMOSTAT, THE BATTERY, THE WATER PUMP, AND THE AUXILIARY WATER PUMP. RECENTLY, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE OVERHEATED AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE RADIATOR FAN, SECONDARY AIR PUMP, AND THE POWER STEERING PUMP NEEDED TO BE REPLACED AT THE COST OF OVER $2,000. THE TECHNICIAN ADDED THAT IF THE REPAIR WAS UNSUCCESSFUL IN REMEDYING THE FAILURES, THEY MAY HAVE TO REPLACE THE CATALYTIC CONVERTER. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 63,126 AND CURRENT MILEAGE WAS 76,000.

  11. Engine and engine cooling, Aug 26, 2008

    MY 2003 VW WOLFSBURG EDITION JETTA CONTINUES TO LOSE POWER. WHILE I AM DRIVING THE CAR WILL ALMOST STALL THE POWER CATCHES AND POWERS BACK UP PRIOR TO STALLING. THE LIGHTS INTERIOR AND EXTERIOR GO OUT, THE RADIO TURNS OFF, THE CLOCK LOSES POWER, THE ENGINE LOSES ENOUGH POWER TO NOT ACCELERATE, BUT STILL DOES NOT STALL. THE POWER LOSE LAST FOR A FEW SECONDS. THE INTERIOR LIGHTS ALSO FLICKER. THIS HAPPENS SEVERAL TIMES EVERY DAY. SO FAR I HAVE REPLACED THE COOLANT FANS AND CENSOR (1ST DIAGNOSTIC FROM VW DEALERSHIP), REPLACED THE 2ND COIL (2ND DIAGNOSTIC FROM VW DEALERSHIP) REPLACED THE IGNITION SWITCH (LESUEUR CAR CO), & REPLACED THE CONTROL MODULE (3RD DIAGNOSTIC LESUEUR CAR CO) WHEN I PICKED UP MY CAR FROM LESUEUR CAR CO I DIDN'T GET A MILE AWAY WHEN THE CAR LOSE POWER AGAIN. I BOUGHT THIS 2003 VW JETTA FROM CARDINALE WAY OF SCOTTSDALE LAST SEPT. (2007) I ASKED FOR A BUMPER TO BUMPER EXTENDED WARRANTY AT THE TIME OF PURCHASE. MY CAR STARTED LOSING POWER AND WHEN I TOOK IT TO A MECHANIC I FOUND OUT MY WARRANTY IS NOT WHAT I ASKED FOR. IT'S JUST A POWER/TRAN WARRANTY WHICH DOESN'T COVER ANYTHING! I HAVE SPENT ALMOST $1300 IN THE LAST 2 MONTHS TRYING TO FIX THE POWER LOSE PROBLEM AND NO ONE CAN FIGURE OUT EXACTLY WHAT IS WRONG WITH MY CAR?!?! EVERYTIME IT GIVES A DIAGNOSTIC ERROR, WE FIX THE ERROR, AND THE CAR STILL CONTINUES TO LOSE POWER! IT HAS BEEN IN THE SHOP AT LEAST 6 TIMES, TWICE AT A VW CERTIFIED DEALERSHIP AND THE 4 OR 5 TIMES AT LESUEUR CAR CO WHICH IS THE LARGEST NON-CERTIFIED DEALERSHIP IN AZ. I HAVE CONTACTED CARDINALE WAY AND THEY ARE UNWILLING TO HELP ME WITH THIS MATTER. I DO NOT KNOW WHAT TO DO??? I HAVE 3 MORE YEARS TO PAY ON A CAR THAT NO ONE CAN FIX!! AND I CAN'T AFFORD TO KEEP FIXING THINGS THAT AREN'T THE PROBLEM EITHER! IF THERE IS ANYTHING YOU CAN DO TO HELP IT WILL BE VERY APPRECIATED. THANKS *TR

  12. Electrical system, Aug 13, 2008

    LOST POWER, RADIO STOPPED WORKING, A/C STARTING BLOWING HOT AIR, EPC LIGHT CAME ON, BATTERY LIGHT CAME ON, ABS LIGHT CAME ON. THEN THE CAR WOULD NOT CRANK. I THOUGHT THE BATTERY WAS DEAD SO I JUMPED THE CAR. I MADE IT HOME THEN THE CAR WOULD NOT START THE NEXT MORNING. AFTER EXAMINATION I FOUND THAT THE FUSE BOX ON TOP OF THE BATTERY HAD MELTED. THE WIRE FROM THE FUSE BOX TO THE ALTERNATOR OVERHEATED. WAS TOLD BY TWO DIFFERENT VOLKSWAGEN DEALERSHIPS IN BIRMINGHAM, AL THAT THIS WAS A VERY COMMON PROBLEM. IF IT IS A COMMON PROBLEM WHY IS THERE NO RECALL? *TR

  13. Other or unspecified, Jul 29, 2008

    BRAKE LIGHT SWITCH FAILED AND MY CAR IS STUCK IN PARK BECAUSE IT'S IMPOSSIBLE TO SHIFT WHEN THE BRAKE LIGHT SWITCH IS FAULTY. THIS PART HAS BEEN RECALLED (N4), BUT I AM FORCED TO PAY FOR A TOW TRUCK TO GET ME TO A DEALER 20 MILES AWAY BECAUSE THE CAR IS INOPERABLE RIGHT NOW. WARRANTY IS OVER BUT IF IT'S A RECALL AND THE PART IN QUESTION IS CAUSING ME TO BE STUCK, WHY SHOULD I BE THE ONE PAYING FOR THE TOW? *TR

  14. Engine and engine cooling, Electrical system, Jul 22, 2008

    MY 2003 VW JETTA HAS BEEN IN THE SHOP MORE IN THE PAST 6 MONTHS THAN IN THE LAST 5 YEARS. THE LATEST TWO PROBLEMS WERE; 1) THE ENGINE COIL (WAS REPLACED ONCE BY RECALL) AND 2) MY FUSE BOX ON TOP OF MY BATTERY MELTED. I HAVE SPENT OVER $1,500 IN THE LAST TWO MONTHS ON THE CAR. WAS TOLD THAT ONLY ONE ENGINE COIL WAS ALLOWED UNDER THE RECALL, AND WAS TOLD THE FUSE BOX MELTING WAS A COMMON OCCURRENCE EVEN THOUGH THEY DID NOT EVER FIND THE "REAL" REASON FOR IT TO MELT. *TR

  15. Electrical system, Jul 15, 2008

    WITHIN 6 MONTHS (4) OF THE (6) IGNITION COILS HAVE FAILED. I HAVE IT IN NOW FOR THE THIRD AND FOURTH ONES. *TR

  16. Electrical system, Jul 10, 2008

    DRIVING HOME FROM WORK. HAS MADE TWO STOPS. ON THE WAY TO MY HOME MY ABS AND AIRBAG LIGHTS CAME ON, RADIO FROZE, THEN CAR SHUT OFF. WAS ADVISED FUSE PANEL ON THE TOP OF THE BATTERY HAD MELTED. MECHANIC FOUND NO REASON FOR THIS TO HAPPEN. NO OTHER ISSUES. *TR

  17. Air bags, Jun 27, 2008

    THE CONSUMER WAS DRIVING A 2003 JETTA GLS TRAVELING AT A SPEED OF ABOUT 35MPH WHEN THE DRIVER SIDE AIRBAGS "CURTAINS AND SEAT AIRBAGS" SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE THAT WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. AFTER CONDUCTING EXTENSIVE RESEARCH ON 2002-2004 JETTAS, THIS SEEMS TO BE A MAJOR ISSUE THAT IS NOT BEING RECOGNIZED BY VW OF AMERICA.

  18. Equipment, Jun 24, 2008

    I HAVE A 2003 VW JETTA GLI VR-6. THE AIR CONDITIONER STOPPED WORKING AFTER IT WAS NICE AND COLD FOR ABOUT 5 MINUTES. HOT AIR WAS BLOWING OUT OF THE VENTS. ENGINE (COOLANT) LIGHT CAME ON AFTER ABOUT A 10 MINUTE DRIVE. THE ENGINE (COOLANT) GAUGE WAS ALMOST IN THE RED 260 DEGREES. I SWITCHED OFF THE AIR, AND THE GAUGE WENT DOWN A LITTLE, BUT DIDN'T REALLY COOL OFF. THE GUY AT THE DEALERSHIP EXPLAINED IF THE ENGINE STARTS OVERHEATING, THE FAIL SAFE FOR THE CAR IS TO AUTOMATICALLY TURN THE A/C OFF IN ORDER TO SAVE ITSELF FROM OVERHEATING TO THE POINT WHERE DAMAGE WOULD OCCUR. AFTER ALL DAY DIAGNOSTICS, THE DEALERSHIP SAYS THE FUSE BOX IS MELTED DUE TO AN ELECTRICAL PROBLEM. THIS, CONVENIENTLY, IS NOT COVERED BY MY GOLD PLUS EXTENDED WARRANTY THAT I SPENT LOTS OF MONEY ON. REPAIRS SO FAR WILL COST ~$800. THEY HAVE TO FIX THAT BEFORE THEY CAN TEST TO SEE IF THE ALTERNATOR IS DAMAGED. BOTH THE DEALERSHIP AND THE WARRANTY REP SAY THIS IS A VERY COMMON PROBLEM WITH VOLKSWAGEN CARS. IF IT IS COMMON IT SHOULD BE RECALLED!! *TR

  19. Engine and engine cooling, Jun 16, 2008

    ON MARCH 1, 2004, I PURCHASED AND FINANCED A 2003 JETTA TDI FROM THE VW DEALERSHIP IN CHICO, CA. I BEGAN TO EXPERIENCE PROBLEMS WITH MY NEW VEHICLE IN LATE NOVEMBER 2005, WITH MILEAGE AT 47399. I SUFFERED INTERMITTENT LOSS OF POWER WHEN ACCELERATING ONTO THE FREEWAY AND IN TRAVELING UP HILLS. DURING THE LOSS OF POWER, I ALSO NOTICED THAT I COULD NOT HEAR THE WHINE OF THE TURBO AND ASSUMED THAT THE PROBLEM MUST BE RELATED TO MY TURBO. THE CHICO DEALER TEST DROVE THE CAR FOR APPROXIMATELY 25 MILES WITH A SCAN TOOL BUT WAS UNABLE TO VERIFY MY COMPLAINT. UNFORTUNATELY, THE PROBLEM WITH THE TURBO PERSISTED. I BROUGHT MY CAR BACK TO THE CHICO DEALERSHIP ON JANUARY 7, 2006, WITH MILEAGE AT 50856. ONCE AGAIN, THE CHICO DEALER WAS UNABLE TO VERIFY MY COMPLAINT BECAUSE THEIR SCAN TOOL DID NOT PULL A CODE. THE CHICO DEALER STATED THAT THEY WOULD REPLACE THE MASS AIR FLOW SENSOR IN AN ATTEMPT TO RESOLVE MY COMPLAINT REGARDING THE LOSS OF POWER. THE MASS AIR FLOW SENSOR WAS REPLACED BY THE CHICO DEALER ON JANUARY 7, 2006. FEELING DEFEATED AND FRUSTRATED, I SUFFERED THROUGH THE TURBO PROBLEM FOR ANOTHER YEAR. DURING THIS TIME, I WAS FORCED TO TAKE EXTRA SPECIAL PRECAUTION WHEN ENTERING THE FREEWAY IN CASE MY TURBO FAILED TO RESPOND UPON ACCELERATION. IN ADDITION, WHEN I EXPERIENCED A LOSS POWER TRAVELING UP-HILL, I WAS FORCED TO UTILIZE MY HAZARD SIGNAL AND MOVE TO EITHER THE SLOW LANE OR THE SHOULDER OF THE ROAD TO ALLOW OTHER VEHICLES TO PASS ME. WHEN MY TURBO FAILED TO RESPOND PROPERLY, MY VEHICLE WOULD ONLY TRAVEL AT A MAXIMUM OF 45-55 MPH WHEN ACCELERATING ONTO THE FREEWAY AND 35-45 MPH WHEN TRAVELING UP-HILL. NEEDLESS TO SAY, EVEN LARGE SEMI-TRUCKS PASSED ME TRAVELING UP-HILL. THE PROBLEM WITH MY TURBO JEOPARDIZED MY SAFETY AND THAT OF MY PASSENGERS' AS WELL AS THOSE TRAVELING AROUND US. THIS HAS GONE ON TOO LONG WITHOUT THE PROPER ATTENTION TO MY CONCERNS AND I FEEL UNSAFE WHILE TRAVELING IN MY VW. *TR

  20. Electrical system, Jun 4, 2008

    THERE ARE MANY PROBLEMS WHICH SEEM TO BE A CAUSE OF THE ELECTRICAL SYSTEM. THE CAR WILL SIMPLY DIE WHEN YOU STOP AT A RED LIGHT, STOP SIGN, ETC. IT WILL TRY TO DIE WHILE DRIVING DOWN THE ROAD. THE DIGITAL DISPLAY CONSTANTLY RESETS ITSELF, ESPECIALLY WHEN YOU TURN THE CAR OFF, BUT ALSO WHILE DRIVING. THE RADIO DOES THIS TOO. THE BACK BRAKE LIGHT ALSO HAS SOME TYPE OF SHORT IN IT. IT GOES OUT AND COMES BACK ON. WE HAVE REPLACED IT TWICE IN AS MANY MONTHS. *TR

  21. Power train, May 30, 2008

    AT APPROXIMATELY 61,000 MILES ON MY 2003 VW JETTA GLX (V6), I BEGAN TO EXPERIENCE PROBLEMS THAT SEEMED TO BE TRANSMISSION RELATED. THIS INITIALLY OCCURRED IN JUNE OF 2007. ALL EXCEPT ONE OF THE ISSUES WERE RESOLVED BY THE WRAY VW IN COLUMBIA SC. THE ONGOING AND CURRENT PROBLEM I HAVE IS THE CAR CHANGES GEARS HARD BETWEEN 2ND AND 3RD. THE HARD GEAR SHIFTS HAPPENS 95% OF THE TIME THE CAR CHANGES BETWEEN 2ND AND 3RD GEAR. I HAD THE TRANSMISSION REPLACED A COUPLE OF MONTHS AGO DUE TO THE FACT THE 2 VW DEALERSHIPS DEEMED THE TRANSMISSION TO BE THE PROBLEM. HOWEVER, CHANGING THE TRANSMISSION DID NOT RESOLVE THE PROBLEM. MY PROBLEM IS STILL ONGOING. *TR

  22. Visibility, May 29, 2008

    THERE IS SIGNIFICANT DISTORTION THROUGH THE WINDSHIELD. *TR

  23. Power train, May 22, 2008

    I HAVE A 2003 VW JETTA TDI. I HAVE ALWAYS HAD IT SERVICED ON TIME AND HAVE KEPT IT WELL MAINTAINED, I HAVE 78,000 MILES ON IT. THE SPEED SENSOR IN THE TRANSMISSION HAS FAILED AND VOLKSWAGEN REFUSES TO FIX IT. I WORRY BECAUSE THE DOORS NOT LOCK CORRECTLY BECAUSE OF THIS AND I AM NOT AWARE AT THE SPEED I TRAVEL BECAUSE THE GAUGES HAVE FAILED. MY BIGGEST WORRY IS THAT IF I WERE TO HAVE AN ACCIDENT THE AIRBAGS WOULD NOT WORK BECAUSE THE CAR DOES NOT KNOW HOW FAST IT IS GOING. IF THIS WERE A NORMAL ITEM LIKE BREAKS, TIRES OR SOMETHING THAT HAS NORMAL WEAR AND TEAR I WOULD UNDERSTAND BUT ITS NOT. IT IS A MECHANICAL PROBLEM WHAT I VITAL FUNCTION OF THE CAR. I REALLY FEEL THAT VW SHOULD COVER THE COST OR AT LEAST SPLIT IT WITH ME. WHAT DO I NEED TO DO? *TR

  24. Power train, May 11, 2008

    I AM A RESIDENT OF SOUTH FLORIDA AND IN THE SUMMER OF 2007 , DUE TO THE FACT MY CAR HAS BEEN RELIABLE I DECIDED TO DRIVE CROSS COUNTRY TO LOS ANGELES , I TOOK ALL PRECAUTIONS PRIOR TO LIVING, FROM OIL CHANGES , BRAKES , TIRE ROTATION AND SO FORTH. IN OCT. OF 2007 , I WAS IN A FENDER BENDER IN LOS ANGELES , WHICH DELAYED MY RETURN TO SOUTH FLORIDA IN THE ACCIDENT THEY HAD TO REPLACE FRONT END LIGHTS AS WELL AS MY RADIATOR. I ONCE AGAIN TOOK ALL PRECAUTIONS ON THE VEHICLE PRIOR TO MY JOURNEY. AS OF MID NOVEMBER I WAS BACK IN MIAMI , NO PROBLEMS WITH THE CAR , ALL IS GOOD AT THAT POINT THE VEHICLE HAD APPROXIMATELY 72,000 OR SO . IN MID MARCH I NOTICED THAT WHEN I STARTED MY CAR AND TRY TO ACCELERATE THE CAR , IT WOULD NOT SURPASS 15/20MPH AND IT MADE A VERY STRANGE SOUND. IT WOULD ONLY FUNCTION APPROPRIATELY WHEN THE ENGINE WAS @ 190. I HAVE TAKEN IT TO A DEALERSHIP AS WELL AS ANOTHER MECHANIC AND THEY BOTH HAVE INFORMED ME THAT MY CLUTCH IS WORN OUT. I'M NOT SURE WHY THAT IS? I HAVE DONE EVERYTHING IN MY POWER TO KEEP THIS CAR UP TO PAR , AS FAR AS MAINTENANCE . THE DEALER QUOTED ME $5600 AND THE OTHER MECHANIC $2500. THIS VEHICLE HAS HAD BEEN AMAZING TO ME TILL NOW, I HAVE A LITTLE LESS THEN 80,000 AND WOULD LOVE TO DRIVE IT TOO AT LEAST 160,000 , BUT THE WAY THIS IS GOING I'M AFRAID THAT WILL NOT HAPPEN . I HAVE NOTICED SEVERAL COMPLAINTS ON THE ISSUE. VW JETTA STATION WAGON - 2003 , TURBO GLS TIPTRONIC - 80,000. *TR

  25. Engine and engine cooling, May 11, 2008

    I HAVE A PIECE OF JUNK VOLKSWAGEN JETTA 1.8T THAT IS A LEMON. AT 64,000 MILES THE FAN SHORTED OUT AND CAUSED SOME PROBLEMS TO THE TUNE OF $800. THEN AT 70,000 MILES THE AIR TUBES MELTED MAKING THE CAR RUN TERRIBLE. THAT WAS ANOTHER $600 DOLLARS TO FIX. NOW AT 71000 MILES THE HEATING AND COOLING SYSTEM STOPPED WORKING ALONG WITH OTHER ELECTRICAL COMPONENTS. I HAVE HAD IT TALKING TO THE DEALER AND CONSTANTLY WRITING VOLKSWAGEN. THERE CUSTOMER SERVICE SUCKS AND THEY DO NOT STAND BY THEIR PRODUCTS. THANK YOU, GEORGE AND LAURA BOGDAN *TR