2004 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 233 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Jetta model years with reports.
Of the 2004 reports, 15 involved a crash and 20 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Fuel system, dieselDec 15, 2004
ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.
DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V586000 on NHTSA.gov
Representative owner complaints: engine
48 reports, newest first. Show all
Engine and engine cooling, Sep 18, 2009
1. IMPROPER INSTALLATION OF THE VOLKSWAGEN M6 RECALL. OR DEFECTIVE PART ON A VOLKSWAGEN TDI 2004, OR FAULTY DESIGN. 2. THE LOWER EGR COOLER PIPE #038131521CC. THIS PIPE CRACKS CAUSING IMPROPER EMISSIONS AND EXHAUST GASES INTO THE ENGINE COMPARTMENT NEXT TO THE CABIN AIR FILTER INTAKE. POISON GASES IN THE VEHICLE INTERIOR. 3. REPLACED 3 CRACKED PARTS IN 1 YEAR. VOLKSWAGEN CLAIMS THERE IS NO PROBLEM AND WILL NOT LOOK INTO THE MATTER. *TR
Engine and engine cooling, Aug 12, 2009
I HAVE A 2001 VW JETTA. WHEN IT GETS HOT OUTSIDE (SOMETIMES) THE VEHICLE LOSES POWER WHILE DRIVING THEN REGAINS IT. ALSO WHEN IT STARTS ACTING UP IF U STOP THE CAR WILL SHUT OFF AND U GAVE TO RESTART IT. I HAVE TOOK THE CARE TO VW THEY DON'T KNOW WHAT IS WRONG WITH IT. REPLACED SEVERAL PARTS (THROTTLE BODY, DWN FLOW 02 SENSOR, COIL PACK PLUGS, CATALYTIC CONVERTER) STILL DON'T KNOW. THE ONLY THING THE COMPUTER IS SHOWING IS COOLING SYSTEM PERFORMANCE. ONE VW DEALER SAID THERE WAS A WIRING PROBLEM THAT SOMETIMES CAUSES SIMILAR PROBLEMS. IF THIS IS THE CASE WHY IS IT NOT A RECALL SINCE THE WIRING IS FROM DEALER. THE INSIDE TEMP ON THE CARE NEVER RUNS HOT OR THE RADIATOR. THANK YOU FOR YOUR HELP. *TR
Engine and engine cooling, Jan 5, 2009
I HAVE A 2004 VOLKSWAGEN JETTA TDI DIESEL, WHICH HAS THE PD TYPE ENGINE. THIS PD DESIGN HAS A WELL-KNOWN DEFECT; SPECIFICALLY, AN EXTRA LOAD IS PLACED ON THE CAMSHAFT BECAUSE IT DRIVES THE FUEL INJECTION SYSTEM, AS OPPOSED TO PREVIOUS VW TDI MODELS IN WHICH AN EXTERNAL ROTARY PUMP DROVE THE FUEL INJECTORS. BECAUSE OF THIS DEFECT, VW INSTITUTED A SPECIAL OIL REQUIREMENT FOR THIS CAR TO SATISFY THE ADDITIONAL LUBRICATION DEMANDS OF THIS DESIGN. INITIALLY THAT OIL SPECIFICATION WAS VW 505.01; MOST RECENTLY IT HAS BEEN CHANGED TO VW 507 OR CASTROL OE PROFESSIONAL 5W/30. I BOUGHT THIS CAR USED WITH 80,000 MILES ON IT IN JULY, 2006, AND HAVE ALWAYS HAD MY OIL CHANGES DONE AT VW DEALERSHIPS: ONE IN MERRILLVILLE, IN AND ONE IN BENSENVILLE, IL. ON ALL BUT ONE OCCASION, BOTH DEALERSHIPS DOCUMENTED THE USE OF VW 505.01 COMPLIANT OIL IN MY CAR. ON THE ONE OCCASION IN WHICH VW 505.01 OIL WAS NOT USED, THE DEALER IN BENSENVILLE, IL PUT A GENERIC OIL IN MY CAR THAT HAD NO IDENTIFYING CHARACTERISTICS, OTHER THAN ITS DRAMATICALLY LOWER PRICE PER QUART. I DID NOT NOTICE THIS AT THE TIME, BECAUSE AT THIS FEBRUARY 23, 2008 SERVICE THE DEALER HAD ALSO POINTED OUT THAT I NEEDED TO HAVE ALL 4 BRAKE ROTORS AND PADS REPLACED, SO I DID NOT HAVE A LOWER SERVICE COST TO ALERT ME; THIS SERVICE COST FAR MORE THAN USUAL AND I DID NOT REALIZE AT THE TIME THAT I COULD TELL EXACTLY WHAT OIL THEY WERE PUTTING IN MY CAR FROM THE PART NUMBER ON MY INVOICE; I THOUGHT THAT PART NUMBER CORRESPONDED TO THE OIL CHANGE SERVICE ITSELF. ON AUGUST 8, 2008, I HAD A CATASTROPHIC ENGINE FAILURE OF THE SORT THE VW SERVICE MANUAL WARNS ABOUT IF THE WRONG OIL IS USED, "...EVEN IF ONLY A SMALL AMOUNT OF INCORRECT OIL IS ADDED TO THE CORRECT OIL TO TOP OFF THE LEVEL." I DID NOT HAVE AN ACCIDENT, AND THERE WERE NO OTHER CARS AROUND ME WHEN THE FAILURE OCCURRED, BUT I INCURRED ABOUT $8,000 OF REPAIR COSTS DUE TO DAMAGE TO MY CAMSHAFT, VALVE LIFTERS, TOTAL EGR-INTAKE SYSTEM AND TURBOCHARGER. *TR
Engine and engine cooling, Equipment, Nov 18, 2008
VWOA HAD A RECALL CAMPAIGN FOR THE EGR COOLER SYSTEM ON 2004 AND 2005 VW TDI'S. SUBSEQUENT TO THE RECALL CAMPAIGN, THE LOWER EGR FLEX PIPE IS KNOWN TO CRACK ON NUMEROUS VEHICLES IN WHICH THE RECALL CAMPAIGN WAS PERFORMED. WHEN THE EGR PIPE CRACKS, DIESEL EXHAUST IS SUCKED INTO THE CABIN WHEN THE HEATER FAN IS OPERATED CAUSING DISCOMFORT AND LIGHT HEADED FOR THE DRIVER AND OCCUPANTS. VWOA HAS REFUSED TO ADDRESS THE PROBLEM AND OFFERS NO SOLUTION TO THE VEHICLE OWNER OR A FIX. NOT ONLY IS IT AN EXPENSIVE REPAIR, BUT IT CAN ALSO BE CAUSING MEDICAL PROBLEMS FOR THE DRIVER AND OCCUPANTS. MY EGR PIPE WAS CRACKED FOR 2-4 MONTHS BEFORE I REALIZED WHAT WAS HAPPENING. IT MAY HAVE BEEN CRACKED LONGER WITH OUT MY KNOWLEDGE. *TR
Engine and engine cooling, Jul 9, 2008
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HE HAD AN EMISSIONS CONTROL DEVICE REPLACED BECAUSE OF A RECALL, SPECIFICALLY REGARDING THE EGR COOLER IN SEPTEMBER OF 2006. THE VEHICLE BEGAN TO LEAK COOLANT SO HE TOOK THE VEHICLE TO A DIFFERENT DEALER. THE DEALER STATED THAT THE FIRST REPAIR WAS NOT PERFORMED CORRECTLY AND WAS DIRECTLY RELATED TO THE LEAK. THE MANUFACTURER OFFERED NO ASSISTANCE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 77,866 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Engine and engine cooling, Power train, Latches/locks/linkages, Mar 14, 2008
CLUTCH FAILED AT 52K MILES, WAS TOLD IT WAS NOT COVERED UNDER WARRANT DUE TO WEAR AND TEAR, MECHANIC DEEMED IT A FAULTY PART, VW SAID IT ONLY COVERED MANUFACTURER DEFECTS UP TO 50K MILES, PAID $1500 TO REPLACE CLUTCH. TRUNK POPS OPEN RANDOMLY AND LATCH MAKES CLICKING NOISES. AIR COOLING SENSOR NEEDS TO BE REPLACED, MY CAR IS READING A RUNNING TEMP OF -54 WHEN IT SHOULD BE 160. CAR STALLS IF I TURN IT OFF AFTER DRIVING MORE THAN A FEW MILES THEN DOESN'T TURN OVER IF THE ENGINE CUTS OFF. BLACK SMOKE POURS OUT OF TAILPIPE AND IT BURNS DOUBLE THE GAS IT SHOULD. LUCKILY THEY EXTENDED THE FACTORY WARRANTY ON THE SENSOR LAST WEEK AND IT CAN BE FIXED FOR FREE AT A VW DEALERSHIP ONLY. *TR
Engine and engine cooling, Fuel system, Diesel, Sep 21, 2007
AFTER DRIVING 800 HIGHWAY MILES FROM FLORIDA, WITH 400 MILES LEFT TO GO WE STOPPED FOR THE NIGHT. THE NEXT MORNING THE CAR WAS BUCKING AND REFUSED TO RUN. WE ADDED A FUEL ADDITIVE AND MANUAL SHIFT IN ORDER TO KEEP THE CAR RUNNING AND GET IT HOME. ON AUG. 27TH WE CHANGED THE FUEL FILTER AND TOOK THE CAR FOR A TEST DRIVE. THE CAR STALLED WHEN GOING UP A HILL APRROX. 500 FT FROM HOUSE. IT WOULD NOT RESTART. THE CAR WAS TOWED TO THE DEALER ON AUG. 28TH AND IS STILL THERE ON SEPT. 20TH. SO FAR THEY HAVE REPLACED THE FUEL IN THE TANK AND THE FUEL FILTER, AND THE EGR VALVE WAS REPLACED. THE CAR IS STILL RUNNING SLUGGISH AND BUCKING. THEY CAN'T FIND OUT WHAT IS WRONG WITH IT. NEXT THEY WANT TO TAKE APART THE INTAKE MANIFOLD EVEN THOUGH THEY ARE NOT SURE THAT IS THE PROBLEM. THE CAR IS A 2005 AND HALF JETTA DIESEL WITH 63,000 MILES ON IT. THE CAR IS UNSAFE TO DRIVE AND IS THE CAR I DEPEND ON TO TAKE MY CHILDREN BACK & FORTH TO SCHOOL (A 20 MILE TRIP ONE WAY). *TR
Engine and engine cooling, Jun 26, 2007
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE CHECK ENGINE AND COOLANT LIGHTS ILLUMINATED. THE CONTACT HEARD A SCRAPING NOISE COMING FROM THE VEHICLE. SHE PULLED OVER AND THE ENGINE LOST POWER. THE VEHICLE WAS TOWED TO A VOLKSWAGEN DEALER. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS ENGINE OIL SLUDGE AND STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
Engine and engine cooling, May 23, 2007
2004 VOLKSWAGEN JETTA. CONSUMER STATES WHEN DRIVING IN STOP AND GO TRAFFIC THE ENGINE WILL HAVE LOSS OF POWER AND HESITATION WHEN ACCELERATING. *MC *JB
Engine and engine cooling, Fuel system, Diesel, Fuel system, Other, Equipment, Feb 23, 2007
ON 1/25/2007 OUR VEHICLE WAS TAKEN IN TO DEALER SERVICE DEPARTMENT FOR REPAIR OF AN ENGINE VIBRATION. INITIAL DIAGNOSIS WAS THE TIMING BELT AND IT WAS ADJUSTED APPROXIMATELY 4 DEGREES AND PROMISED TO BE READY ON 1/27/07. BELT ADJUSTMENT DID NOT FIX THE PROBLEM AND CAR WAS NOT PICKED UP. ADDITIONAL DIAGNOSIS WAS PERFORMED, INCLUDING COMPRESSION TEST OF ENGINE, AND TECHNICIAN CONTACTED VOLKSWAGEN FOR ASSISTANCE. AFTER WEEKS OF DIAGNOSIS AND TESTING WE WERE TOLD THAT THE IN TANK FUEL PUMP THAT WAS REPLACED AT A DIFFERENT VW DEALERSHIP ON 9/11/06 HAD FAILED. RESEARCHING NHTSA I ALSO FOUND OUT THAT IT WAS A RECALLED PUMP. BECAUSE THE MILEAGE WAS ALMOST 3K OVER THE WARRANTY OF THE PART AND VW ALREADY SATISFIED THE RECALL VW WOULD NOT COVER A REPLACEMENT. THE NEW FUEL PUMP ALSO DID NOT FIX THE VIBRATION PROBLEM. DEALERS DIAGNOSIS WITH VOLKSWAGEN'S ASSISTANCE CONTINUED UNTIL 2/8/07 WHEN WE WERE TOLD THAT A VALVE LIFTER IN THE CAM ASSEMBLY HAD FAILED CAUSING THE VIBRATION. DEALERSHIP RECOMMENDED A COMPLETE "CYLINDER HEAD REPLACEMENT" AT A COST OF ABOUT $4,500. MY HUSBAND ASKED TO SPEAK WITH THE MECHANIC AND DETERMINED THAT THE DAMAGE WAS ONLY TO ONE VALVE LIFTER. MY HUSBAND AND I DECIDED TO FIX WHAT WAS BROKEN AND ONLY FIXED THE DAMAGED LIFTER WHICH WAS ESTIMATED AT ABOUT $500. THE DEALER AGREED TO PERFORM THIS REPAIR, BUT WOULD NOT WARRANTY THE WORK BECAUSE THEY WERE CONCERNED THAT CYLINDER HEAD MIGHT BE FAULTY. OUR VEHICLE WAS FINALLY REPAIRED AND ABLE TO BE PICKED UP ON 2/19/07. COST OF REPAIRS WAS NEGOTIATED WITHIN OUR SATISFACTION, HOWEVER, THE SERVICE WAS NOT TIMELY AND FEEL THAT THE PARTS IN THE VEHICLE ARE BELOW STANDARD. NOW WE HAVE AN ADDITIONAL PROBLEM WE DID NOT HAVE BEFORE TAKING IT IN FOR REPAIR. TWO DAYS AFTER WE RECEIVED THE VEHICLE FROM THE DEALERSHIP WE FIGURED OUT THE FUEL GAUGE IS NO LONGER WORKING PROPERLY AND HAS A FALSE READING OF APPROXIMATELY 1/4 TANK WHEN THE TANK IS EMPTY. *JB
Engine and engine cooling, Feb 8, 2007
2004 VW JETTA WITH BASE 4 CYLINDER ENGINE WITH 28K AS OF 2/1/07. CAR IS USING 4-QTS OF 5W-40 SYNTHETIC MOTOR OIL EVERY OIL CHANGE (EVERY 5000 MILES). VW CLAIMS THAT 1-QT PER 1000 MILES IS NORMAL, REFUSE TO FIX THE ENGINE. *JB
Engine and engine cooling, Nov 20, 2006
CAR BEGAN MAKING LOUD POPPING NOISE. TOOK CAR TO DEALERSHIP. AFTER THREE DAYS OF EVALUATION, THE DEALER HAD TO CONTACT VW TECHNICIAN FOR ASSISTANCE. THE VW TECHNICIAN INFORMED THE DEALER TO CHECK THE CAMSHAFT AS THEY HAVE BEEN NOTICING PROBLEMS IN THE FIELD IN VEHICLES WITH 80,000 - 150,000 MILES. THEY STATED THAT THERE WAS A PROBLEM WITH THE METAL BEING TOO THIN AND WEARING TOO QUICKLY. *JB
Engine and engine cooling, Jun 1, 2006
ENGINE COOLANT LEVEL DROPS APPROXIMATELY 1 CUP EACH WEEK. DEALER REPLACED THE EGR COOLER. *NM
Engine and engine cooling, May 20, 2006
1. COOLANT LIGHT CAME ON (1ST TIME). 2. BROUGHT THE CAR TO THE DEALERSHIP, THEY PRESSURE TESTED THE SYSTEM AND REPORTED NO LEAKS. THEY TOPPED THE SYSTEM AND CHARGED ME $100 3. COOLANT LIGHT CAME ON (2ND TIME). 4. BROUGHT CAR BACK TO DEALERSHIP, THEY NOW REPORT THAT PROBLEM AS THE EGR COOLER. THEY SUGGESTED I CONTACT VW OF CANADA TO DISCUSS THIS FAILURE AS IT IS BECOMING VERY COMMON. 5. CALLED VWOC AND THEY WOULD NOT ASSIST WITH THIS VERY EXPENSIVE REPAIR. JB
Engine and engine cooling, Apr 10, 2006
DEVELOPED LARGE INTERNAL COOLANT LEAK @ ~47,000 MILES. THIS IS PROBABLY DUE TO INTERNAL FAILURE OF THE EGR COOLER. DEALER CANNOT ID PROBLEM, BUT THIS APPEARS TO BE WIDESPREAD WITH THIS ENGINE. THIS COULD RESULT IN ENGINE FAILURE AND ACCIDENT.
Engine and engine cooling, Dec 16, 2005
CAR IS LOOSING COOLANT WITH NO EXTERNAL LEAKAGE. MANY PEOPLE ARE REPORTING EGR COOLER FAILURES. VW NEEDS TO HAVE A RECALL AND ADDRESS THIS ISSUE. *NM
Engine and engine cooling, Oct 18, 2005
2004 VOLKSWAGEN JETTA TDI. ENGINE WILL STALL AT TIMES DUE TO COOLANT LEAKING INTERNALLY INTO INTAKE MANIFOLD THROUGH FAULTY EGR COOLER. CAUSING VEHICLE TO LOSE STEERING AND BRAKE ASSIST. *JB
Engine and engine cooling, Jul 28, 2005
TDI ENGINE. MANUAL TRANSMISSION. WHILE DRIVING VEHICLE LOST POWER INTERMITTENTLY. PRESS ACCELERATOR; NO CHANGE IN RPM - JUST IDLED. "GLOW PLUG" (FLASHED) AND ENGINE WARNING LIGHT (STEADY) LIT AFTER 1ST TWO OCCASIONS; NOT ON 3RD. RE-START SOLVES PROBLEM FOR 30 SECONDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM IN TWO ATTEMPTS. VEHICLE IS IN FOR 3RD ATTEMPT AS OF 07/05. *MD *JB
Engine and engine cooling, Jun 21, 2005
THERE WAS FOUND TO BE A COOLANT LEAK CAUSED BY THE EGR (EXHAUST GAS RECIRCULATOR?). COOLANT LEVEL DROPPED TO THE POINT THAT CAR BEGAN OVERHEATING. I HAVAE LOOKED ON VW WEB FORUMS AND MANY OWNERS HAVE HAD A SIMILAR INCIDENT. 2004 VOLKSWAGEN JETTA TDI
Engine and engine cooling, Aug 17, 2004
WHILE DRIVING VEHICLE LOST POWER INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Engine and engine cooling, Visibility, Aug 11, 2004
VEHICLE STALLED WHEN BEING DRIVEN AT A CONSTANT SPEED. ALSO, SUN ROOF CLOSED HALF WAY. *AK
Engine and engine cooling, Aug 4, 2004
PROBLEMS REGARDING 2004 VOLKSWAGEN JETTA. *MR THE FIRST FEW DAYS OF OWNERSHIP, THE CONSUMER EXPERIENCED THE VEHICLE SWERVING TO THE LEFT. PRIOR TO THE APPOINTMENT FOR THE SWERVING, THE VEHICLE BEGAN TO MAKE A LOW WHINING SOUND, LUNGING BACKWARDS WHEN IN REVERSE AND FORWARD WHEN IN THE FORWARD POSITION WHICH WOULD OCCUR WHEN THE CONSUMER'S FOOT WAS ON THE BRAKE PEDAL, SHIFTING INTO GEAR AND WHILE RELEASING THE BRAKES. THE CONSUMER WAS TOLD THAT THE WHINING WAS DUE TO A BAD FUEL PUMP. THEY COULD NOT DUPLICATE THE LUNGING. THE WHINING AND THE LUNGING PROBLEM RETURNED. THE CONSUMER WAS THEN TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONSUMER HAD A THIRD FUEL PUMP WAS REPLACED. *SC THE CONSUMER WAS TOLD THERE WAS A CHANGE IN THE EMISSION CONTROL SYSTEM WITH OTHER JETTAS AND THE BEETLE, WHEN THE CONSUMER WAS TOLD WHAT TO DO WHEN THE ENGINE WAS FIRST STARTED THE PROBLEM WAS SOMEWHAT ALLEVIATED.*JB
Service brakes, Hydraulic, Engine and engine cooling, Mar 11, 2004
PURCHASED 2004 VW JETTA GLI ON 3/5/04 WITH DELIVERY ON 3/7/04. CAR HAD 41 MILES AT DELIVERY. BY MONDAY, 3/8/04 NOTICED BURNING SMELL ON DRIVER'S SIDE OF CAR WHILE SHIFITING BETWEEN 1ST & 3RD GEARS. ALSO NOTICED VIBRATION IN BRAKE PEDAL AT IDLE AND VIBRATION IN STEERING COLUMN WHILE BRAKING. COMPLAINED AT DEALERSHIP THAT CAR WAS FAILING WITH 181 MILES ON THE ODOMETER. SERVICE TECH TEST DROVE THE CAR WITH ME. COULD NOT IDENTIFY BURNING SMELL, BUT SUGGESTED I TRY DRIVING THE CAR WITHOUT THE SEAT HEATERS ON TO SEE IF IT MADE ANY DIFFERENCE (IT DIDN'T). DON'T UNDERSTAND WHY THERE'D BE A CONNECTION BETWEEN RPM'S AND THE SEAT HEATERS. WILL HAVE TO GO GET A FIRE EXTINGUISHER TO CARRY IN THE CAR AS A PRECAUTION, I SUPPOSE. MAJOR PROBLEM WAS THE VIBRATION IN STEERING WHEEL UPON BRAKING. TURNS OUT ALL 4 BRAKE ROTORS WERE WARPED (AT 181 MILES???). TECHNICIAN REPLACED ALL 4 BRAKE ROTORS AND FRONT BRAKE PADS. VIBRATION IN BRAKE PEDAL AT IDLE WAS EXPLAINED AS BRAKE VACUUM PUMP REGENERATING PRESSURE. SALES MANAGER I SPOKE WITH COULDN'T UNDERSTAND WHY I WAS UPSET SINCE THEY WERE WILLING TO FIX THE CAR.*AK