2004 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 233 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Jetta model years with reports.
Of the 2004 reports, 15 involved a crash and 20 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Fuel system, dieselDec 15, 2004
ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.
DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V586000 on NHTSA.gov
Representative owner complaints
233 reports, newest first.
Seats, Mar 18, 2016
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, FUMES OF SMOKE APPEARED FROM THE FRONT PASSENGER SEAT. THE CONTACT MENTIONED THAT THERE WAS A BURNT HOLE IN THE PASSENGER SEAT AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS UNABLE TO GIVE THE SPECIFIC NAME OF THE PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Engine, Mar 4, 2016
VW IGNITION COILS ARE FAILED, CAUSING THE SPARK PLUG NOT TO FIRE AND CUTTING POWER TO THE ENGINE. THE TECHNICIAN WAS UNABLE TO FIND THE ISSUE ABOUT 4 HOURS AND FINALLY FOUND THE PROBLEM. THE CAR WAS WORKING FINE ONE DAY AND WHILE AT THE BANK WITH MY BOYS IN THE BACK THE CAR SHUT OFF. I NEEDED TO GET OUT AND PUSH THE CAR INTO THE PARKING LOT TO GET OUT OF THE WAY.
Electrical system, Air bags, Visibility/wiper, Feb 18, 2016
OVER THE PAST FEW DAYS IT HAS BEEN RAINING HEAVILY & ALTHOUGH IT HAS HAPPENED TO ME ONCE BEFORE THIS TIME IS WHAT WORSE. MY CAR IS LEAKING FROM SOMEWHERE & ITS COMING ON THE INSIDE. MY CARPETS ARE CONSTANTLY WET, MY AIRBAGS ALONGSIDE WINDSHIELD LEAK, AND THE HANDLE WHERE YOU OPEN THE HOOD OF THE CAR IS LITERALLY A STREAM OF WATER ENTERING THE CAR DURING HEAVY RAINFALL. THE AIRBAG LIGHT HAS COME ON AND THE CHECK ENGINE. I WAS MORE CONCERNED WITH THE CHECK ENGINE LIGHT SO I WENT AND GOT IT CHECKED. THE CODE CAME UP AS U0155 - WHICH REFERS TO (LOST COMMUNICATION WITH INSTRUMENT PANEL CLUSTER (IPC) CONTROL MODULE) MEANING MY ENTIRE DASHBOARD NEEDS TO BE REPLACED BECAUSE OF THIS LEAKING ! I HAVE TAKEN MY CAR ON MULTIPLE OCCASIONS TO VW DEALERSHIP FOR SERVICING (NEVER FOR THIS PROBLEM) AND THEY NEVER ONCE TOLD ME ANYTHING ABOUT CLEANING THE SUNROOF DRAINS EVERY TWO YEARS AS MAINTENANCE, IT IS VISIBLE TO THE NAKED EYE THAT MY SUNROOF IS MESSED UP BECAUSE WHEN I PURCHASED IT THE LINING ON THE CAR AROUND THE SUNROOF IS DROOPING AND I CANNOT OPEN THE SUNROOF BECAUSE OF THIS. I NEVER THOUGHT OF IT AS A BIG DEAL BECAUSE I DON'T USE A SUNROOF BUT HOW WAS I SUPPOSED TO KNOW THERE WAS A LEAK WITHOUT ANYONE TELLING ME THAT WAS EVEN POSSIBLE. I LOOKED UP THIS PROBLEM ONLINE, THAT'S HOW I KNOW WHAT'S WRONG WITH MY CAR. I REFUSE TO GET IT "DIAGNOSED" AND SPEND OVER 200$ ON JUST A DIAGNOSIS WHEN I ALREADY KNOW WHAT THE PROBLEM IS AND THEY'LL END UP CHARGING WAY MORE TO ACTUALLY FIX THE PROBLEM. THIS IS MY FIRST CAR AND I DON'T KNOW MUCH OF ANYTHING ABOUT CARS EXCEPT KEEPING UP WITH OIL AND FILTER CHANGES, FUEL INJECTORS, AND CHANGING MY TIRES WHEN THE TREAD IS GETTING LOW. I HAVE DONE ALL OF THAT AT EACH CHECKPOINT SINCE I PURCHASED AT 63,000 MILES. THERE IS SO MUCH CONDENSATION INSIDE I CAN BARELY SEE OUT MY WINDOWS, I HAVE SIT FOR AT LEAST A HALF HOUR CAR ON TO BE ABLE TO SEE & DRIVE.
Electrical system, Exterior lighting, Jan 29, 2016
I WAS DRIVING MY VW JETTA 2004 TDI ON A HIGHWAY, I WAS USING MY HIGH BEAM AND LOW BEAM HEADLIGHTS TO YIELD TO INCOMING TRAFFIC WHEN ALL OF A SADDEN MY HEADLIGHTS WENT OFF, I HAD TO STOP IT WAS VERY DARK AND DANGEROUS ROAD, I MOVED AND WIGGLE THE LEVER TO SEE IF I COULD MAKE IT COME ON AGAIN, EVENTUALLY IT DID, IT DID THAT ABOUT 4 TIMES,EVERY TIME IT SCARED THE ... OUT OF ME COULD NOT SEE ROAD. TOOK IT TO A MECHANIC, REPLACED THE TURN SIGNAL HIGH BEAM LOW BEAM AND CRUSE CONTROL LEVER, ITS ALL IN ONE LEVER. I LOOKED ON LINE TO SEE IF SOMEONE ELSE HAVE THE SAME PROBLEM AND IT SEEMS THAT IS A COMMON PROBLEM WITH THIS VEHICLE.
Electrical system, Jan 17, 2016
THE HIGH VOLTAGE FUSE BOX, THAT SITS ON TOP OF THE BATTERY MELTED DUE TO HEAT AND POOR DESIGN. THIS CAUSED A SHORT AND COMPLETE LOSS OF POWER TO MY VEHICLE. THIS WAS BOTH DANGEROUS AND FRIGHTENING! I WAS ON THE FREEWAY GOING 60MPH AND COULD HAVE EASILY LOST CONTROL OF THE VEHICLE, CAUSING AN INJURY OR FATAL ACCIDENT. I FOUND 44 SIMILAR COMPLAINTS REGARDING THIS SAME ISSUE AND AM SURPRISED THAT THIS PUBLIC AGENCY HAS FAILED TO TAKE ANY ACTION ON THIS, AND DEMANDING A RECALL, AND THUS RESOLVING A DANGEROUSLY REOCCURRING ELECTRICAL ISSUE.
Electrical system, Sep 26, 2015
I HAVE REPLACED MY BATTERY TWICE AND MY ALTERNATOR ONCE. MY CAR COMPLETELY SHUTS DOWN WHEN I PART IT. I HAVE ALSO TURNED ON MY CAR AND THEN COMPLETELY SHUTS DOWN BY ITSELF, YET IF I JUMP START IT WILL TURN ON. I'M NOT ABLE TO TURN MY CAR BACK ON, AS THOUGH SOMETHING IS DRAINING MY BATTERY. THIS HAS BEEN OCCURRING FOR OVER ONE YEAR NOW AND I'M GETTING STRANDED AT MY LAST DESTINATION AND HAVE HAD TO GET TOWED TO THE MECHANIC SHOW. IT'S GETTING VERY EXPENSIVE AND RIDICULOUS. THE MECHANIC HAS DONE HIS DUE DILIGENCE BUT PROBLEM IS STILL OCCURRING. I'M AFRAID TO DRIVE ON THE HIGHWAY IN FEAR MY CAR WILL SHUT DOWN! *TR
Other or unspecified, Sep 3, 2015
THE SUNROOF BEGAN TO LEAK. NOW ALL OF THE INSIDE OF OUR CAR IS FULL OF MOLD AND I CAN'T EVEN DRIVE IT BECAUSE I HAVE TWO CHILDREN, AND I AM AFRAID TO EXPOSE THEM TO ALL THIS MOLD. WHEN I CALLED A VOLKSWAGEN DEALERSHIP ABOUT THE ISSUE THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS MY RESPONSIBILITY TO KNOW ABOUT THE SUNROOF RECALL ON THIS VEHICLE. WE ACTUALLY DIDN'T FIND OUT ABOUT THE RECALL UNTIL WE ARRIVED IN THE STATES, WE HAD LIVED OVER SEAS BEFORE THE LEAK STARTED AND WE WERE NEVER INFORMED ABOUT THIS RECALL. WHAT CAN I DO? IS THERE ANYWAY THAT THE VOLKSWAGEN COMPANY HELP US WITH THIS ISSUE ESPECIALLY SINCE THERE WAS A LAWSUIT FILED AGAINST THEM ON THIS ISSUE?
Fuel system, Diesel, Aug 25, 2015
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING FUEL INTO THE ENGINE COMPARTMENT. AN INDEPENDENT MECHANIC STATED THAT THE TANDEM PUMP BECAME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000. UPDATED 10/9/15 *LN THE CONSUMER BELIEVED HIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE FUEL SYSTEM RECALL. HOWEVER, HIS PRODUCTION YEAR WAS NOT INCLUDED. UPDATED 04/11/16.*JB *CN
Other or unspecified, Aug 8, 2015
JUST A FEW WEEKS AGO I NOTICED THAT MY TRUNK LOCK DOES NOT LATCH. WHEN I AM DRIVING, THE DOOR LIGHT IS RED ON ON MY DASHBOARD. I GOT OUT, CHECKED ALL OF MY DOORS AND THE LIGHT WAS STILL ON. I ALSO PUT MY CAR IN PARK, TURNED OFF THE ENGINE AND TESTED ALL OF THE DOORS AGAIN BY FIRST LOCKING MY CAR. I NOTICED THAT MY CAR DID NOT MAKE THE LITTLE "BEEP" NOISE TO INDICATE THAT THE CAR WAS LOCKED. I PROCEEDED TO TEST ALL OF THE DOORS AND WHEN I GOT TO THE TRUNK, I COULD OPEN IT AND IT MADE THE CAR ALARM GO OFF. WITH THIS SITUATION, ANYONE CAN BREAK INTO MY CAR, STEAL MY STUFF, AND POTENTIALLY EVEN STEAL MY CAR AS WELL.
Service brakes, Engine, Aug 8, 2015
I PURCHASED MY CAR BACK IN OCTOBER 2013. WHEN I PURCHASED MY CAR, THE MECHANIC SAID THAT HE REPLACED THE ABS SYSTEM. THE LIGHTS WERE NOT ON WHEN I BOUGHT IT. A FEW MONTHS LATER, OUT OF THE BLUE IN ABOUT APRIL 2014, I WAS TURNING MY CAR ON AND THE ENGINE LIGHT, THE ABS LIGHT AND THE BRAKE LIGHT ALL CAME ON MOMENTARILY AFTER TURNING MY ENGINE ON AS I WAS STILL IN PARK. MY CAR HAD CLOSE TO 100,000 MILES ON IT. THE PROBLEM WENT AWAY AND SHORTLY CAME BACK A WEEK LATER. EVER SINCE, IT HAS BEEN ON. EVERY ONCE IN A WHILE, ALL OF THE LIGHTS WOULD GO OFF. LUCKILY THE LIGHTS ALL WENT OFF FOR A FEW DAYS AROUND MY INSPECTION TIME FOR THE 2014 YEAR AND MY CAR PASSED. NOT EVEN THREE DAYS LATER THEY ALL CAME BACK ON. THIS TIME OCTOBER 2015 INSPECTION IS COMING UP AND MY LIGHTS ARE ALL ON. SINCE THE ENGINE LIGHT IS ON, I CANNOT PASS INSPECTION. THE CODE READER SAYS IT IS A MISCOMMUNICATION ERROR, OR A U0121 ERROR. I HAVE DONE A LOT OF INVESTIGATION AND CLEANING UP THE MODULE AND THE CONTACTS, CLEARED THE CODES, AND MY PROBLEM IS STILL THERE.
Seats, Apr 27, 2015
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEAT FUNCTION ON THE DRIVER SIDE BURNED THROUGH THE SEAT ON THE CONTACT'S RIGHT LEG. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Seats, Jan 28, 2015, fire
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS SMOKE COMING FROM THE HEATED SEATS ON THE FRONT PASSENGER SIDE THE CONTACT STATED THAT THERE WAS A HOLE BURNED INTO THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED . THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 05/31/17*LJ UPDATED 06/02/2017*JS
Engine, Sep 24, 2014
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED, THE EPC WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASS AIR FLOW SYSTEM FAILED. THE DEALER PREVIOUSLY REPLACED THE MASS AIR FLOW SYSTEM DUE TO THE CHECK ENGINE INDICATOR ILLUMINATING, BUT THE FAILURE PERSISTED. THE TECHNICIAN STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Air bags, Sep 22, 2014
I WAS DRIVING MY CHILDREN TO SCHOOL IN THE MORNING. THEY WERE DOING CONSTRUCTION ON THE ROADS AROUND MY HOUSE AND ALL THE SEWER CAPS WERE EXPOSED. THEY ARE RE-PAVING ALL THE STREETS. I BARELY CLIPPED ONE AND MY DRIVER SIDE "SIDE" AIRBAGS (HEADLINER AIR BAGS AND THE DRIVER SEAT SIDE AIRBAGS) DEPLOYED FOR NO REASON. THERE WAS NO COLLISION, NO IMPACT. I BARELY CLIPPED THE SEWER CAP AND I'M NOT EVEN POSITIVE THE AIRBAG DEPLOYMENT OCCURRED AT THE SAME TIME. VWOA IS CURRENTLY INVESTIGATING BUT AFTER READING ABOUT AIR BAG DEPLOYMENTS FOR SOME TIME NOW, I CAN'T IMAGING THAT RUNNING OVER A SEWER COVER AT 15 MPH AND BARELY CLIPPING IT WOULD BE ENOUGH TO DEPLOY THE SIDE AIR BAGS. LUCKILY I WAS ABLE TO STOP THE CAR AND GET IT TO SIDE OF THE ROAD WITHOUT INJURING MYSELF OR ANYONE ELSE. IT WAS A VERY SCARY SITUATION. STILL WAITING TO HEAR THE OUTCOME FROM VW. *TR
Latches/locks/linkages, Sep 15, 2014
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR DOOR FAILED TO UNLOCK WITH THE REMOTE ACCESS OR MANUALLY. ALSO, THE DOOR FAILED TO OPEN MANUALLY WHEN THE HANDLE WAS PULLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 7/14/15*CN THE CONSUMER STATED THE LEFT REAR DOOR WOULD NOT UNLOCK OR OPEN USING THE REMOTE, OR USING THE DRIVER'S SWITCH ON THE PANEL. ALSO, THE REAR DOOR COULD NT BE OPENED, EVEN WITH TRYING TO USE THE DOOR HANDLE. UPDATED 05/10/16.*JB
Engine and engine cooling, Jul 5, 2014
I DRIVE A 2004 VOLKSWAGEN JETTA AND IN 2008 IT BEGAN SMELLING OF CRAYONS. THE SMELL HAS SLOWLY PROGRESSED OVER THE YEARS TO THE POINT OF NAUSEATING MYSELF AND MY PASSENGERS. ON MY DRIVE TO WORK THE SMELL IS SO POTENT THAT I AM NOT ABLE TO UST THE A/C AS IT HAS THE SMELL STUCK IN IT AND WHEN THE WINDOWS ARE UP THE SMELL IS VERY BAD. IF YOU EVEN SIT IN THE CAR FOR A MINUTE WHEN YOU EXIT YOUR CLOTHES AND HAIR AND SKIN SMELL LIKE CRAYONS. WHEN THE CAR GETS HOT FROM SITTING IN THE SUN THE SMELL IS VERY VERY STRONG. WHEN OTHER PASSENGERS ENTER MY CAR, THEY EXPERIENCE HEAD ACHES, EXTREME ALLERGY SYMPTOMS, AND SICK TO THE STOMACH FEELINGS. I'VE REACHED OUT TO VOLKSWAGEN THROUGH BOTH DEALER AND THE VW OF AMERICA WEBSITE. DEALERSHIPS SAY THERE IS NO FIX FOR THIS SMELL (CAUSED BY AN OUTGASSING OF SOUND DEADENING MATERIAL). VOLKSWAGEN DENIES CLAIMS OF THIS BEING AN ISSUE. HOWEVER, IF YOU TYPE "MY JETTA SMELLS LIKE" INTO ANY SEARCH ENGINE IT IMMEDIATELY POPULATES WITH "CRAYONS". I AM FRUSTRATED THAT MY CAR PHYSICALLY MAKES ME SICK AND THE MANUFACTURER REMAINS PURPOSEFULLY OBLIVIOUS TO WHAT COULD ONLY BE DESCRIBED AS A DESIGN FLAW. I'M POSTING THIS CLAIM AS A PUBLIC RECORD TO A DESIGN FLAW IN OLDER MODELS OF VWS. *TR
Electrical system, Jun 11, 2014
THE BATTERY FUSE BOX MELTED DUE TO CORROSION ON THE TERMINAL OF THE ALTERNATOR WIRE, THIS IS A VERY COMMON PROBLEM WITH THIS CAR AND CARS OF SIMILAR MAKE (AUDI A4, TT ETC.) AND CAN LEAD TO FIRES. *TR
Engine and engine cooling, Jun 3, 2014
WHILE DRIVING WITH THE AIR-CONDITIONING RUNNING THERE WAS FOAM COMING OUT OF THE AIR VENTS, HITTING THE FACE AND EYES AND CAUSING A NEAR MISS ON THE HIGHWAY. THE PROBLEM HAS SINCE WORSENED AND FOAM GETS ALL OVER YOUR CLOTHES AND IN YOUR CAR. THE PROBLEM HAS GONE SO FAR THAT THE AIR BLEND IS AFFECTED. THE AIRFLOW COMES FROM ALL VENTS REGARDLESS OF WHAT SECTION YOU HAVE SELECTED. CONTACTED VOLKSWAGEN OF AMERICA AND THEY ARE SAYING THAT THERE IS NO DANGER AND NO REASON FOR A RECALL. *TR
Seat belts, Apr 21, 2014
DRIVER'S SIDE SEATBELT LATCH BROKEN. TRIED TO BUCKLE SEAT BELT AND A PART IN SEATBELT LATCH MECHANISM BROKE OFF INSIDE. SEATBELT WILL NOT LATCH. *TR
Engine, Fuel/propulsion system, Apr 21, 2014
VW CORP REJECTED CATALYTIC CONVERTER REPLACEMENT WHEN WE IDENTIFIED THAT THE FLEX PIPE WAS LEAKING/LOUD AND WAS OVER THE MILEAGE WARRANTY (VW EXTENDED THE PART WARRANTY TO 10YRS OR 120K MILES) OUR CAR HAD 120,110 MILES. THERE WAS NO LOCAL VW DEALERSHIP TO ID REPAIRS NEAR WHERE I WAS WORKING. THE PART DID FAILED BEFORE THE 120K MILES; AND HAS BEEN LEAKING OR DAMAGED FOR SOMETIME. SINCE IT WARMED UP AND I HAD THE WINDOWS DOWN I WAS ABLE TO HEAR THE LEAK. THIS PART WAS REPLACED UNDER WARRANTY PREVIOUSLY AND WAS A RECALL ITEM ON THIS MODEL AND YEAR. IS THERE A "RANGE" ON MILEAGE THAT THE VW IS REQUIRED TO TAKE INTO ACCOUNT FOR TRAVEL TO NEAREST VW DEALER LOCATION FOR REPAIRS OR WRITTEN WITHIN THE CURRENT EMISSIONS WARRANTY LAW?? *TR
Engine and engine cooling, Apr 7, 2014
I DRIVE A 2004 VOLKSWAGEN JETTA AND IN 2008 IT BEGAN SMELLING OF CRAYONS. THE SMELL HAS SLOWLY PROGRESSED OVER THE YEARS TO THE POINT OF NAUSEATING ME AND MY FELLOW PASSENGERS. THIS MORNING ON MY DRIVE TO WORK THE SMELL WAS SO POTENT THAT I HAD TO PULL OVER TWICE TO THROW UP. WHEN OTHER PASSENGERS ENTER MY CAR, THEY EXPERIENCE HEAD ACHES, EXTREME ALLERGY SYMPTOMS, AND SICK TO THE STOMACH FEELINGS. I'VE REACHED OUT MULTIPLE TIMES TO VOLKSWAGEN THROUGH BOTH DEALER AND CORPORATE MEDIA. DEALERSHIPS SAY THERE IS NO FIX FOR THIS SMELL (CAUSED BY AN OUTGASSING OF SOUND DEADENING MATERIAL). VOLKSWAGEN DENIES CLAIMS OF THIS BEING AN ISSUE. HOWEVER, IF YOU TYPE "MY JETTA SMELLS LIKE" INTO ANY SEARCH ENGINE IT IMMEDIATELY POPULATES WITH "CRAYONS". I AM FRUSTRATED THAT MY CAR PHYSICALLY MAKES ME SICK AND THE MANUFACTURER REMAINS PURPOSEFULLY OBLIVIOUS TO WHAT COULD ONLY BE DESCRIBED AS A DESIGN FLAW. I'M POSTING THIS CLAIM AS A PUBLIC RECORD TO A DESIGN FLAW IN OLDER MODELS OF VWS. *TR
Seats, Feb 16, 2014, fire
THE CAR RAN INTO A BIG PUDDLE OF WATER AND THE ENGINE STALL. WHEN TRYING TO RESTART THE CAR THE CAR IT STARTED WITH SEVERE HESITATION IN ENGINE. TRIED STEPPING ON GAS TO KEEP ENGINE GOING THE EXHAUST GOT REAL LOUD AND THE SMOKE STARTED FILLING UP THE CABIN. STEPPED OUT OF CAR TO FIND THAT THE CAR CAUGHT ON FIRE. THE FLAMES CAN BE SEEN ON UNDER SIDE OF THE CAR, IN THE MIDDLE SECTION RIGHT UNDER THE ARMREST AREA BETWEEN THE TWO SEATS. THANKFULLY I WAS ABLE TO ESCAPE UNHARMED. I THINK THATS A MANUFACTURING OR DESIGN DEFECT THAT ALLOWED THE HEAT FROM EXHAUST TO PENETRATE INSIDE THE CABIN WHERE IT REACHED THE FLOOR CARPER THAT CAUGHT FIRE. *TR
Air bags, Feb 14, 2014
AIR BAG LIGHT WENT ON. *TR
Seats, Feb 7, 2014
SETTING: -4F, 5:45AM DRIVING TO WORK, SEAT HEATER ON. I WAS DRIVING TO WORK AND HAD NOTICED A PARTICULARLY HAT SPOT ON MY LOWER RIGHT BACK WHEN THE SEAT HEATER WAS SET TO 5, ON THE 1-5 DIAL. I TURNED DOWN MY SEAT HEATER DURING THE DRIVE TO 1, WHEN I GOT TO WORK IN THE PARKING LOT AND LEANED FORWARD I GOT THE INTENSE SMELL OF BURNING. I TURNED AROUND TO FIND A 5-6 INCH LONG SECTION ON THE LOWER RIGHT THAN SIDE OF THE DRIVERS SEAT HAD BURNED AND CHARRED. IT HAD BEEN GETTING PARTICULARLY HOW RECENTLY IN THAT LOCATION, BUT THIS IS THE FIRST I NOTICED THE BURNING OF THE SEAT CUSHION. DEFINITE FIRE HAZARD. *TR
Electrical system, Dec 1, 2013
ALTERNATOR WIRING HARNESS OVERHEATED MY BATTERY FUSE BOX AND MELTED IT. THE VEHICLE BATTERY LIGHT CAME ON SO I PULLED OVER, TURNED THE VEHICLE OFF, AND INSPECTED THE BATTERY, NOTICING THE DAMAGE (MELTED PLASTIC, SMOKE). *TR