2005 Volkswagen Jetta
Problems, recalls and owner-reported issues
Power train is the leading concern among 248 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Jetta model years with reports.
Of the 2005 reports, 8 involved a crash and 14 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Exterior lighting, headlightsSep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V442000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsJul 5, 2005
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.5L GASOLINE ENGINE, A FUEL SUPPLY LINE CLAMP LOCATED IN THE ENGINE COMPARTMENT MAY NOT BE POSITIONED PROPERLY AND COULD CAUSE A FUEL LEAK.
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT THE POSITION OF THE ENGINE COMPARTMENT FUEL SUPPLY LINE CLAMP AND, IF NECESSARY, REPLACE THE CLAMP. THE RECALL BEGAN ON JULY 11, 2005. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 05V305000 on NHTSA.gov
Fuel system, dieselDec 15, 2004
ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.
DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V586000 on NHTSA.gov
Representative owner complaints: fuel system
12 reports, newest first. Show all
Fuel system, Diesel, Structure, Jun 20, 2014
MY FUEL TANK EXPLODED ON MY 2005 JETTA WAGON TDI. I WAS FILLING THE TANK UP WITH DIESEL AND ALL OF SUDDEN DIESEL FUEL STARTING GUSHING OUT FROM UNDERNEATH THE CAR. THE BACKSEAT BULGED UP SO MUCH THAT I COULD NOT LIFT IT UP. THE UNDERNEATH PART OF THE CAR HAS BEEN DAMAGED AS WELL. I CONTACTED VW AND WAS TOLD TO TAKE THE CAR TO A LOCAL VW DEALERSHIP. VW HEADQUARTERS HAS INFORMED ME THAT THEY WILL COVER THE COST OF PARTS, $900, BUT THEY WILL NOT PAY FOR THE CONSEQUENT DAMAGES WHICH HAVE BEEN ESTIMATED TO BE OVER $4,000, DAMAGES CAUSED BY THE EXPANSION OF THE FUEL TANK. I WAS ALSO TOLD THAT THE CAR IS WORTH ONLY ABOUT $5,000, BUT THAT WAS WITH A WORKING FUEL SYSTEM, I'M SURE. VW HEADQUARTERS ALSO GAVE ME THE OPTION OF RECEIVING A $1,000 LOYALTY VOUCHER SHOULD I CHOOSE TO PURCHASE/LEASE A NEW CAR THROUGH THEM. I'VE BEEN INFORMED THAT THESE TWO OFFERS ARE GOOD FOR 30 DAYS FROM THE DATE OF 6/19/2014. AFTER DOING RESEARCH, I DO BELIEVE THAT THIS SAME PROBLEM HAS BEEN REPORTED TO THE NHTSA IN THE PAST BY ANOTHER INDIVIDUAL IN NORTH CAROLINA. THIS INDIVIDUAL'S CLAIM TO VW WAS ORIGINALLY DENIED BY VW, BUT LATER, VW REIMBURSED HIM FOR ALL EXPENSES TO REPAIR THE VEHICLE. *TR
Engine and engine cooling, Fuel system, Diesel, Power train, Mar 5, 2012
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE ENGINE WOULD ALSO MISFIRE AND THE VEHICLE WOULD JERK AND DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THE B VALVE, THE GLOW PLUG AND THE GLOW PLUG HARNESS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO A SECOND DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE DIRECT SHIFT GEARBOX UNIT WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED A RECALL FOR THE 2009-2010 MODELS UNDER NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN:AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL DID NOT INCLUDE THE 2005 MODEL VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 04/02/12*LJ
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Other or unspecified, Jul 7, 2010
SHORTLY AFTER I BOUGHT CAR I NOTICED A NOISE COMING FROM (SOUNDED LIKE) ENGINE. I ALSO NOTICED CAR NOT CHANGING GEARS SMOOTHLY. FELT AS IF IT WAS HAVING A HARD TIME SHIFTING ESPECIALLY UP HILL, I TOOK THE CAR IN AND WAS TOLD THIS IS JUST HOW A VW SHIFTS AND SOUNDS. I TOLD THEM I DID NOT NOTICE IT WHEN I INITIALLY OWNED THE CAR. THEY RAN A DIAGNOSTIC SINCE NOW THE ENGINE LIGHT IS ON THE WINDSHIELD WIPERS COME ON AT THEIR OWN WILL, THE CLOCK LOOSES TIME CONSTANTLY, AND THE NOISE HAS GOT A LOT WORSE AND SO HAS THE GEAR SHIFTING. THE DIAGNOSTIC THEY SAY SHOWED THE DUAL FANS ARE BOTH BURNED OUT. IF THEY ARE BURNED OUT WHY ARE THEY STILL MAKING A LOUD NOISE SEVERAL SECONDS AFTER I TURN THE CAR OFF? THEY HAVE ALSO TOLD ME NO TRANSMISSION PROBLEM EXISTS BUT ANOTHER DEALER TOLD ME THEY CANNOT KNOW THAT BECAUSE THE DIAGNOSTIC WILL NOT PICK UP ON A BAD TRANSMISSION ONLY A TOTALLY FAILED ONE. WHICH THE CAR WILL BE OUT OF WARRANTY THEN. THESE CARS HAVE OBVIOUS TRANSMISSION PROBLEMS AND ELECTRONIC PROBLEMS THAT ARE BEING IGNORED. AFTER HAVING ALL THIS PROBLEM I LOOKED ON INTERNET AND WAS ASTONISHED AT THE NUMBER OF PEOPLE WITH ALL THE SAME PROBLEMS AS ME. SLOW AND HARD SHIFTS, WIPERS, CAR ACTING AS IF IT IS STALLING, CLOCK LOSING TIME, BATTERY GOING BAD TOO QUICK. BRAKES CONSTANTLY BAD. THIS CAR IS JUST A LEMON. WHY WILL THE GOVERNMENT NOT DO A TOTAL RECALL. THERE IS TOOOOOOO MUCH WRONG WITH TOOOOO MANY OF THEM. *TR
Fuel system, Gasoline, Power train, Exterior lighting, Feb 3, 2009
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. IN APRIL OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V063000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS REPAIRED AT THAT TIME. APPROXIMATELY A YEAR AND A HALF LATER, THE BRAKE LIGHT SWITCH BEGAN TO FAIL AGAIN. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHT SWITCH WOULD NOT STOP ILLUMINATING ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TURNED OFF APPROXIMATELY THREE TIMES AND, FINALLY, THE BRAKE LIGHT DIMMED AND THE VEHICLE BECAME MOBILE. THE FAILURE OCCURRED INTERMITTENTLY FOR ONE MONTH AND THE CONTACT CALLED THE DEALER. SHE WAS INFORMED THAT THE BRAKE LIGHT SWITCH WAS DEFECTIVE. THE MANUFACTURER STATED THAT SINCE THE FAILURE OCCURRED MORE THAN TWELVE MONTHS LATER, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 71,707 AND FAILURE MILEAGE WAS 71,207. UPDATED 03-09-09 *BF THE SHIFTER WOULD NOT COME OUT OF PARK. THE FUEL PUMP WAS NOISEY AND WHICH WAS REPLACED BY THE DEALER. UPDATED 03/12/09.*JB
Fuel system, Diesel, Jan 7, 2009
ON THE NIGHT OF 25 DEC 2008 MY VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WOULD NOT START BACK UP, THE IGNITION WAS CYCLED SEVERAL TIMES AND ASSISTANCE WAS REQUIRED TO GET THE VEHICLE OUT OF THE INTERSECTION TO A SAFE LOCATION. THE NEXT MORNING THE VEHICLE STARTED WITH NO ISSUES. IT WAS ADVISED THAT THE FUEL FILTER BE REPLACED AND THAT WAS DONE IMMEDIATELY ON THE MORNING ON 26 DEC 2008. THE SAME EVENING THE VEHICLE STALLED ONCE MORE IN THE MIDDLE OF A MAIN ROAD. IT IS FORTUNATE THAT THE VEHICLE WAS ON A DECLINE AND TRAFFIC WAS MOVING RATHER SLOW WHICH ALLOWED THE VEHICLE TO COAST TO A SAFE TURN-OFF POINT. THREE HOURS LATER THE VEHICLE WAS ABLE TO START ONCE MORE AND MADE IT TO A SAFE LOCATION WHERE THE FUEL PUMP (AKA IN TANK LIFT PUMP) COULD THEN BE REPLACED. A NEW FUEL PUMP WAS ORDERED AND REPLACED ON 29 DEC 2008 AND THE OLD PUMP WAS TESTED AND DEEMED TO HAVE FAILED. THERE WERE NO WARNING SIGNS OF FAILURE, NO ERROR CODES PRODUCED BY THE VEHICLE AND NO MEANS OF SAFELY BEING ABLE TO MOVE THE VEHICLE AFTER IT STALLED. THE VEHICLE HAS BEEN OPERATING WITH THE NEW FUEL PUMP WITHOUT INCIDENT. *TR
Fuel system, Diesel, Fuel system, Other, Dec 30, 2008
MY FUEL PUMP FAILED WITH NO WARNING, LEAVING MY WIFE STRANDED IN WINTER. THIS HAPPENED WITH NO WARNING WHATSOEVER - THE CAR WAS RUNNING PERFECTLY, AND THEN STALLED. THIS IS A COMMON PROBLEM ON THIS MODEL CAR. *TR
Engine and engine cooling, Fuel system, Diesel, Oct 30, 2008
I OWN A 2005 VW JETTA TDI. AT APPROX. 60,000 MILES THE CHECK ENGINE LIGHT CAME ON AND I HAVE REPLACED THE SAME FLAP MOTOR 3 TIMES AND IT HAS FAILED AGAIN. I HAVE ALSO CHANGED THE THERMOSTAT, COOLING KIT, SENSOR, AND IT COMES BACK AS A FLAP MOTOR FAILURE. HAS VW HAD A PROBLEM WITH INTAKE FLAP MOTORS ON THE TURBO DIESEL MOTORS?. VW WILL NOT DO ANYTHING TO HELP WITH THIS SITUATION. *TR
Engine and engine cooling, Fuel system, Gasoline, Nov 7, 2007
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. THE CONTACT NOTICED A STRONG GASOLINE ODOR EMANATING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CHANGED THE AIR FILTER; HOWEVER, THE REPLACEMENT WAS ONLY A TEMPORARY SOLUTION. SHE TOOK THE VEHICLE BACK TO THE DEALER BECAUSE THE SMELL INTENSIFIED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND COULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 23,635 AND CURRENT MILEAGE WAS 24,000. UPDATED 01/09/08. *LJ THE COSUMER WAS INFORMED THE SMELL WAS FROM THE ENGINE COOLANT. UPDATED
Suspension, Fuel system, Diesel, Visibility, Seat belts, Structure, Jun 3, 2006
I PURCHASED A CERTIFIED PRE-OWNED 2005 VOLKSWAGEN JETTA GLS TDI FROM RANDY HILEY VOLKSWAGEN ON AUGUST 25TH 2005. I TOOK THE CAR INTO NORTH POINT VOLKSWAGEN IN SHERWOOD, ARKANSAS TO HAVE THE FUEL GAUGE CHECKED OUT ON SEPTEMBER 2ND 2005. THE SERVICE TECH TOOK ME TO THE SHOP TO LOOK AT THE CAR. HE ASKED ME IF I KNEW THE CAR WAS DAMAGED, I SAID NO. THE SALESMAN HAD SAID IT HAD NEVER BEEN WRECKED AND IF IT HAD BEEN WRECKED THEY WOULD SELL THE CAR AT WHOLESALE. THE SERVICE TECH AT NORTH POINT SHOWED ME THE FUEL PUMP/FUEL GAUGE-SENDING UNIT HAD BEEN BROKEN. HE SAID THE ONLY TIME THEY HAVE SEEN THIS HAPPEN IS IF A CAR HAD BEEN IN A WRECK. THEY PUT THE CAR ON THE LIFT AND FOUND THAT THE CAR HAD BEEN REPAIRED ON THE DRIVER'S SIDE. WE FOUND BAD WELDS, AND NO PAINT/RUST PROTECTANT. HILEY PAID FOR THE FUEL PUMP TO BE REPLACED. IF YOU LOOK AT THE VW WEB SITE FOR CERTIFIED PRE-OWNED YOU'D SEE THAT IT SHOWS UNDER THE UNDERBODY TAB "NO SIGN OF DAMAGE". I CALLED HILEY VW TO SEE WHAT THEY WERE GOING TO DO ABOUT THIS. TO WHICH THEY SAID, "THERE IS NOTHING WE CAN DO." (HILEY, GENERAL MANAGER). I HAVE HAD HILEY FIX A SEAT BELT PROBLEM AND CHECK FOUR WHEEL ALIGNMENT ON THE CAR. AFTER I ARGUED WITH GENERAL MANAGER ABOUT ALL THE PROBLEMS WITH THE CAR. I'M TIRED OF ARGUING! WHICH I HAD TO DRIVE TO ARLINGTON. THE AIR BAG LIGHT IN ON NOW. I TOOK THE CAR INTO MOFFITT VW. THEY SAY IT'S A PROBLEM WITH THE SEAT BELT. THERE'S A FLAW IN THE WINDSHIELD. THERE ARE NO DOORSILL PROTECTORS ON THE DRIVER'S SIDE OF THE CAR. THE REAR PASSENGER SEAT WILL NOT LOCK INTO PLACE. THERE MAY BE MORE WRONG WITH THE CAR, I HAVE STOPPED LOOKING. I HAVE SUBMITTED A CONSUMER COMPLAINT FORM WITH THE TEXAS ATTORNEY GENERAL'S OFFICE AND THE ARKANSAS ATTORNEY GENERAL'S OFFICE. I HAVE ALSO SUBMITTED A COMPLAINT FORM WITH THE BETTER BUSINESS BUREAU. WHAT DOES THIS MEAN "CERTIFIED"? IS IT JUST A WAY TO DUMP A NOT "UP TO SNUFF" CAR ON AN UNSUSPECTING CUSTOMER?
Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Electrical system, Air bags, Oct 27, 2005
DT: THE CONTACT STATED ON 8-16-05 WHILE DRIVING ON THE HIGHWAY THE CAR DIED. THEN IT LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THIS WAS THE FIFTH TIME THE CAR HAS BEEN AT THE DEALERS. THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON, AND THEY REPLACED A FUEL INJECTOR. THE SECOND TIME THE ABS LIGHT, THE AIR BAG LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THEY INSTALLED A FULL DISTRIBUTOR RAIL. THE THIRD TIME THE ENGINE OVERHEATED, AND THE AIR CONDITIONER WOULD NOT WORK . THEY REPLACED THE BATTERY AND COOLING FANS. THE FOURTH TIME THE CHECK ENGINE LIGHT CAME ON AGAIN, AND THEY REPLACED A VALVE. THIS LAST TIME THE DEALER GAVE HIM A LOANER CAR. THEY HAVE NOT DIAGNOSED THE PROBLEM YET. THE DEALER CALLED ON FRIDAY TO TELL HIM THEY WOULD NOT PAY FOR THE LOANER CAR. *AK
Fuel system, Gasoline, Jul 14, 2005
DT: CONTACT RECEIVED A RECALL LETTER ON 7-13-05 CONCERNING THE FUEL SUPPLY LINE CLAMP. A RECALL NUMBER WAS NOT AVAILABLE. SHE CALLED THE DEALER , AND THEY SAID THEY COULD NOT GET HER IN UNTIL WEDNESDAY 7-20-05 BECAUSE THEY COULD NOT FIT HER INTO THEIR BUSY SCHEDULE, AND BECAUSE THEY DID NOT HAVE THE CLAMP YET. CONSUMER REQUESTED A LOANER AND THEY COULD NOT PROVIDE A LOANER. CONSUMER CALLED A CUSTOMER CARE ADVOCATE LISTED ON THE RECALL LETTER TO SEE ABOUT GETTING A LOANER, AND THE ADVOCATE TOLD HER TO CONTINUE DRIVING THE CAR UNTIL SHE SMELLED GASOLINE, AND THEN HAVE IT TOWED TO THE NEAREST DEALER. THE ADVOCATE SUGGESTED CONSUMER CONTACT OTHER DEALERS TO TAKE HER CAR IN FOR THE RECALL REPAIRS, BUT SHE DID NOT WANT TO DRIVE THE VEHICLE ANY FURTHER THAN NECESSARY. ALL OF THE OTHER DEALERS WERE VERY FAR AWAY, AND THE RECALL STATES THERE WAS A DANGER OF A FIRE. SHE IS AFRAID TO DRIVE THE CAR. CONSUMER WAS ONLY ABLE TO PROVIDE THE NAME, CITY, AND STATE OF THE DEALER SHE CALLED .*AK
Fuel system, Diesel, Jun 10, 2005
ON THE 'NEW' 2005.5 JETTA TDI DIESEL VEHICLE, THE FUEL NOZLE INLET IS TOO SMALL TO USE A MOAJORITY OF THE DIESEL FUEL PUMPS MORE COMMONLY FOUND AT TRUCK STOPS. SINCE WHEN TRAVELING CROSS COUNTRY YOU WOULD MOST LIKE STOP AT A TRUCK STOP TO FUEL UP, YOU WOULD MOST LIKELY BE OUT OF LUCK -AND HAVE 'SEARCH' FOR A GAS STATION IN A STRANGE TOWN, AWAY FROM YOUR ROUTE, THAT 'MIGHT' HAVE A SMALLER NOZLE THAT WOULD FIT YOUR FUEL TANK. THE OLDER JETTA, GOLF AND PASSAT CARS USE A LAGER FUEL INLET THAT IS UNIVERSAL IN TERMS OF BEING ABLE TO FUEL UP ANYWHERE. THE CURRENT 2005 PASSAT HAS THE LARGER INLET, SO WHAT GIVES WITH THE NEW JETTA? TDI OWNERS TRAVEL GREAT DISTANCES AND WOULD LIKE TO NOT BE STRANDED OR MADE TO GO OUT OF THEIR WAY JUST TO FUEL UP. VW SHOULD RETROFIT THE OLDER STYLE NOZLE ON THESE CARS, OR PURCHASE A SMALLER FUELING PUMP NOZLE FOR EVERY GAS STAION OR TRUCK STOP THAT SELLS DIESEL IN THE COUNTRY. WHICH IS EASIER?