2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: diesel
195 reports, newest first. Show all
Fuel system, Diesel, Feb 26, 2011
I LEFT MY HOUSE, APPROXIMATELY 8 MILES FROM THE HOUSE I STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN MY ENGINE STALLED, I SAW LOTS OF CARS COMING UP UPON ME AT HIGHWAY SPEEDS. I GOT THE CAR RESTARTED GOT IT TO THE CURB. WHEN THE CAR SHUT DOWN AT THE LIGHT, NO WARNING LIGHTS HAD GONE OFF AT ALL. AS SOON AS I GOT IT STARED ALL THE WARNING LIGHTS FLASHED. I THOUGHT IT WAS DUE TO A COLD TEMPERATURE ISSUE IT WAS 8 DEGREES OUT. I TRIED TO MAKE IT BACK HOME: THE CAR QUIT WORKING APPROXIMATELY 2 MILES FROM MY HOUSE AND, WOULD NOT START ANYMORE. I WAITED A FEW HOURS FOR THE SUN TO COME UP TO WARM UP THE CAR, AND PERFORMED ROAD SIDE SERVICE AND I WAS UNABLE TO RESTART CAR. I HAD IT TOWED TO A LOCAL SHOP. INFORMED HPFP HAD A CATASTROPHIC FAILURE. I WAS INFORMED BY VW TO BRING THE CAR TO THEIR SHOP FOR FURTHER EVALUATION. AT THIS TIME I'M WAITING FOR A RESPONSE? HOPEFULLY THEY STAND BEHIND THEIR PRODUCT, OR ARE THEY JUST ANOTHER CORPORATION THAT DOES NOT CARE FOR ITS CUSTOMERS. RESPONSE FROM VW CONTAMINATED IN FUEL ASKED FOR LAB REPORT WAS DENIED AND TOLD.THEY DREW FUEL FROM THE CAR INTO A GLASS JAR SAW THAT IT WAS CLOUDY AND THERE FORE IT WAS CONTAMINATED. NOT ARE PROBLEM I HAVE THREE MORE YEARS TO PAY ON THE GREEN CAR OF THE YEAR 2009 TDI DIESEL PLEASE HELP US BEFORE SOMEONE DIES. PLEASE START HOLDING THEIR CORPORATION ON STANDARDS INSTEAD OF THEM TAKING ADVANTAGE OF THE PEOPLE. *TR
Fuel system, Diesel, Feb 26, 2011
VEHICLE HAS STALLED TWICE WHILE IDLING, SHORTLY AFTER START-UP. TEMPERATURE IN THE 40S. BROUGHT IT IN TO LOCAL VW DEALER (MONTESI VW, NORTH HAVEN, CT) SERVICE DEPARTMENT. I ASKED THEM TO ADDRESS STALLING AND GIVEN THE OPEN INVESTIGATION BY NHTSA, TO CHECK FOR HPFP FAILURE. THEY ASSURED ME THAT THERE WERE A SERIES OF TESTS THAT THEY WOULD RUN BUT STATED THAT "PEOPLE SEE SOMETHING ON THE INTERNET AND BLOW IT OUT OF PROPORTION." THEY CLAIM THAT THEY PERFORMED AN ECM SOFTWARE UPDATE, WITH THIS SOFTWARE TELLING THE CAR HOW MUCH DIESEL IT NEEDS AT ANY PARTICULAR TIME GIVEN THE CONDITIONS, E.G. TEMPERATURE. THEY CLAIM THAT THEY REPLACED THE FUEL FILTER. WHEN WE ASKED THEM TO CONFIRM THAT THERE WAS NO DEBRIS (OR OTHER SIGN OF IMPENDING HPFP FAILURE) IN THE FUEL FILTER THEY WERE UNABLE TO. THEY REPLIED THAT THEY JUST REMOVE THE FUEL FILTER AND THROW IT AWAY BUT DON'T LOOK AT OR INSPECT IT. I HAVE DRIVEN IT TWICE SINCE PICK-UP, ABOUT 100 MILES. I HAVE YET TO EXPERIENCE FURTHER STALLING. *TR
Fuel system, Diesel, Feb 24, 2011
WHILE DRIVING 2009 JETTA TDI WITH APPROXIMATELY 42K MILES, GLOW PLUG LIGHTS FLASHED AND THEN RESULTED IN ENGINE FAILURE AND ALL POWER LOSS WHILE DRIVING APPROXIMATELY 70MPH ON HIGHWAY. VEHICLE WAS THEN TOWED TO LOCAL CAR SERVICE. AT FIRST WE WERE TOLD THERE MAY HAVE BEEN CONTAMINATED FUEL THAT CAUSED THIS PROBLEM. ONCE A MECHANIC LOOKED AT IT WE WERE TOLD THERE WERE SHARDS OF METAL THROUGH THE FUEL LINES AND IN THE ENGINE, RESULTING IN REPAIRS UPWARD OF $10,000.00. FURTHERMORE I HAVE THE LAST 25 REPRINTED RECEIPT SHOWING DIESEL WAS THE FUEL PUT IN THIS VEHICLE, FROM A REPUTABLE FUEL PROVIDED. I FEEL THIS MUST BE ADDRESS SOON OR THERE IS GOING TO BE A VERY SERIOUS ACCIDENT. I BELIEVE THAT THIS COULD HAVE BEEN A POTENTIAL ACCIDENT AND WE COULD HAVE BEEN SERIOUSLY HURT IF NOT FOR THE ENGINE LIGHT COMING ON AND US SEEING IT SOON ENOUGH TO GET IT STOP AND UNDER CONTROL. I IMPLORE YOU TO PLEASE CHECK THIS CLOSELY. I SEE I AM NOT THE ONLY COMPLAINT ON THIS ISSUE AND I BELIEVE AS THESE CARS GET 40K TO 50K MILES ON THEM WE WILL SEE MUCH MORE FAILURES. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Diesel, Feb 22, 2011
I WAS DRIVING A 2009 VW JETTA TDI. I WAS TRAVELING AT A HIGHWAY SPEED (AROUND 65PMH) WHEN SUDDENLY THE ENGINE STOPPED. I ALMOST GOT HIT WHILE TRYING TO SECURE THE VEHICLE TO A SAFE LOCATION. THIS PROBLEM IS VERY UNSAFE. THE ENGINE MALFUNCTION LIGHT CAME ON. THE CAR WOULD NO LONGER TURN ON. I HAD THE CAR TOWED TO A DEALER WHO STATED THAT THE FUEL PUMP WAS SENDING METAL SHARDS THROUGH THE FUEL SYSTEM. THE TOTAL COST IS BETWEEN 6-10K AND THE CAR ONLY HAS 42,000 MILES. *TR
Fuel system, Diesel, Feb 22, 2011
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FUEL LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AS IT WAS RUSTED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,000. UPDATED 09/02/11*LJ
Fuel system, Diesel, Feb 20, 2011
FRIDAY, FEB 18TH DRIVING HOME, ON A BUSY HIGHWAY, DURING RUSH HOUR, MY VEHICLE STARTED A CLICKING NOISE, MY DASHBOARD LIT UP WITH A MESSAGE 'FLASHING GLOW-PLUG AND CHECK ENGINE LIGHT. SECONDS LATER THE CAR STALLED AND I HAD SECONDS TO GET OUT OF THE TRAFFIC. THE CAR WOULD NOT START. THE CAR CURRENTLY HAS 24,600 MILES. I CALLED VW EMERGENCY TOWING AND IT WAS TAKEN TO THE DEALERSHIP. TODAY SATURDAY THE 18TH I RECEIVED A CALL FROM THE VW DEALERSHIP OF GAITHERSBURG, MD TELLING ME THERE WAS MAJOR DAMAGE IN THE HPFP AND FUEL SYSTEM CAUSED BY CONTAMINATED DIESEL FUEL. I REPLIED THAT I ONLY UTILIZE 2 DIESEL GAS STATIONS; BP AND SUNOCO. I HAVE NEVER PUT ANY OTHER FUEL IN BUT DIESEL AND ONLY FROM A REPUTABLE GAS STATION. NOW THE VW DEALERSHIP IS TELLING ME I MUST PAY FOR REPAIRS THAT WILL EXCEED $7,000.00. *TR
Fuel system, Diesel, Feb 19, 2011
2009 VW SPORTWAGON TDI. PROPER DIESEL FUEL USED. AT ABOUT 1/4 TANK REMAINING, GLOW PLUG LIGHT WENT ON AND CAR STALLED. TOWED TO DEALER WHO SAID THAT HPFP IMPLODED AND METAL CHIPS IN SYSTEM. ESTIMATED OVER $8000 TO REPAIR. SINCE I AM GOOD CUSTOMER AND HAD 75,000 MI ON CAR, THEY AGREED TO PAY 10%, VW OF AMERICA 85%, AND I HAD TO PAY 5%. THEY VERIFIED THAT DIESEL FUEL WAS IN TANK! *TR
Fuel system, Diesel, Feb 18, 2011
STARTED CAR TO LET IT WARM UP.. CAME OUT 20 MINUTES LATER AND THE CAR WAS OFF.. HAD THE CAR TOWED TO DEALER TO FIND OUT THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. THE PUMP SENT METAL INTO THE FUEL SYSTEM. DEALER HAS COVERED REPLACEMENT OF ENTIRE FUEL SYSTEM UNDER WARRANTY. JUST RECEIVED A PHONE CALL FROM THE DEALER STATING THAT THEY ARE NOW HEARING A STRANGE NOISE IN CYL # 1.. WAITING FOR A CALL AT THIS POINT.. *LN
Fuel system, Diesel, Feb 16, 2011
WAS DRIVING MY 2009 JETTA TDI TO WORK ONE MORNING LAST WEEK WHEN THE CHECK ENGINE LIGHT CAME ON AND THE GLOW PLUG LIGHT WAS BLINKING. THE DASH INDICATOR SAID SOMETHING LIKE ENGINE MALFUNCTION WORKSHOP. I TOOK IT TO THE DEALERSHIP AFTER WORK AND THEY DIAGNOSED THE FOLLOWING: "RECEIVED FAULT FOR PO671A & P0087 GLOW PLUG & FUEL PRESSURE TOO LOW. FOUND REGULATOR LEAKING ON TO GLOW PLUG #4 CAUSING DTC'S FOR GLOW PLUG." I HAD TO HAVE THE GLOW PLUG AND THE FUEL RAIL REPLACED AT MY EXPENSE ($970) SINCE VW WOULDN'T PAY FOR IT AND SAID THE REPAIR WAS NOT UNDER WARRANTY. I RECEIVED THE CAR BACK AFTER THE REPAIR AND THE VERY NEXT DAY, WHILE DRIVING TO WORK, THE GLOW PLUG LIGHT STARTED BLINKING AGAIN FOR AWHILE AND THEN TURNED OFF. SO I WENT BACK TO THE DEALERSHIP AND IT WAS DIAGNOSED AS A P0087 AND THEY SAID IT WAS A BAD HIGH PRESSURE FUEL PUMP - PRESSURE WAS TOO LOW. I CALLED VW OF AMERICA AND LEFT A MESSAGE. VWOA CONTACTED THE DEALERSHIP THE NEXT DAY AND AGREED TO COVER THE BAD FUEL PUMP UNDER WARRANTY. THE HPFP HAD NOT YET BLOWN BUT WOULD HAVE ACCORDING TO THE DEALERSHIP IF I'D KEPT DRIVING WITHOUT HAVING THE INSTANCE OF THE GP LIGHT INVESTIGATED. THIS WOULD HAVE CAUSED A CATASTROPHIC FAILURE OF THE FUEL SYSTEM WITH A COST OF REPAIR BETWEEN $6K - 10K. SINCE WE CAUGHT IT IN TIME, THE COST IS IN THE NEIGHBORHOOD OF $1600. *TR
Fuel system, Diesel, Feb 16, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI DIESEL. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE AND DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED THE CONTACT THAT HE HAD ADDED REGULAR GASOLINE TO THE VEHICLE AS OPPOSED TO DIESEL, WHICH CAUSED THE FAILURE. THE DEALER REPAIRED THE HIGH PRESSURE FUEL SYSTEM, THE FUEL TANK AND THE CATALYTIC CONVERTER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,400.
Fuel system, Diesel, Feb 16, 2011
2009 VW DIESEL STALLING ISSUES WHEN DRIVING THE CAR.*TR
Engine and engine cooling, Fuel system, Diesel, Feb 15, 2011
GLOW PLUG INDICATOR SYMBOL FLASHING ON DASHBOARD. I HAD JUST LEFT MY HOUSE SO I DECIDED TO DRIVE AROUND THE BLOCK TO GET BACK TO MY HOUSE TO CHECK ON THE SYMBOL. WITHIN ONE BLOCK THE CAR LOST POWER, THE GLOW PLUG INDICATOR CAME BACK ON (FLASHING) AS DID THE ENGINE WARNING SYMBOL. MY CAR COULD NOW ONLY CLUNK FORWARD AT ABOUT 5 MPH. I MADE IT OVER TO THE CURBSIDE, GRABBED MY MANUAL, AND WALKED HOME. I CALLED THE VW DEALER AND HE SAID THAT HE'D SEEN A COUPLE OF CASES LIKE THIS AND THAT THE CAR WOULD HAVE TO BE TOWED IN." I HAD IT TOWED TO DEALERSHIP (THIS WAS A SATURDAY). ON MONDAY I HEARD THAT THERE WAS A PROBLEM WITH THE FUEL PUMP (HPFP) AND THAT THE WHOLE FUEL SYSTEM WOULD HAVE TO BE REPLACED. LUCKILY, I WAS STILL UNDER WARRANTY. IT'S A VERY EXPENSIVE REPAIR. MORE LUCKILY, THIS POWER FAILURE DID NOT HAPPEN ON THE FREEWAY, WHICH IS WHERE I WAS HEADING. I COULD HAVE BEEN KILLED. PLEASE SEE THIS STRING OF COMPLAINTS ABOUT THE FUEL PUMP FAILURE - WHICH SO FAR VW IS DENYING IS A PROBLEM: HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/. ALSO, PLEASE PURSUE THIS AS A SAFETY ISSUE AND CONSIDER A RECALL. THERE HAS BEEN NO GUARANTEE FROM VW THAT THIS REPAIR WILL NOT STOP THE PROBLEM FROM OCCURRING AGAIN. WHEN MY CAR IS REPAIRED, I WILL STILL FEEL UNSAFE, SINCE VW WILL NOT ADMIT THE PART WAS FAULTY AND WILL NOT CLARIFY THAT THEY HAVE REPLACED THE HPFP WITH A NEW, IMPROVED VERSION.
Fuel system, Diesel, Feb 14, 2011
MY 2009 VOLKSWAGEN JETTA TDI (AUTOMATIC) HAS STALLED TWICE WHILE LEAVING MY PARKING LOT AT WORK. I HAVE TO GO UP A SMALL HILL TO EXIT THE PARKING LOT. WHEN I CREST THE HILL THE ENGINE STALLS. I MAKE EFFORTS TO KEEP MY FOOT ON THE GAS WHEN I CREST THE HILL AND THE PROBLEM HASN'T HAPPENED SINCE. I CAN'T DO THIS IF CARS ARE COMING. *TR
Engine and engine cooling, Fuel system, Diesel, Feb 13, 2011
WHILE DRIVING TO WORK, THE ENGINE MALFUNCTION DASHBOARD LIGHT ILLUMINATED WHILE MAKING A LEFT TURN, TRAVELING ABOUT 20 MPH, WITH SLIGHTLY LESS THAN 1/2 TANK FUEL FROM THE SAME FILLING. THE LEFT TURN WHERE THE MALFUNCTION OCCURRED WAS THE LAST 1/2 MILE OF MY ~15 MILE COMMUTE TO WORK. IMMEDIATELY AFTER OBSERVING THE MALFUNCTION LIGHT, I COULD HEAR A METAL-ON-METAL GRINDING SOUND COMING FROM UNDER THE HOOD. THE ENGINE DID NOT STOP RUNNING THOUGH THE GRINDING NOISE PERSISTED FOR THE REMAINING 1/2 MILE OF MY COMMUTE. AFTER TURNING THE CAR OFF IN THE PARKING LOT, I CONTACTED MY VW DEALER AND INFORMED THEM OF THE PROBLEM. THEY RECOMMENDED I TRY DRIVING THE CAR TO THE DEALER FOR SERVICE, WHICH IS ABOUT 15.5 MILES FROM MY WORKPLACE. I STAYED AT WORK FOR THE NEXT 3 HOURS, AND AROUND MIDDAY SET OFF TO DRIVE THE CAR TO THE VW DEALER. THE CAR STARTED, BUT THE GRINDING NOISE PERSISTED AND THE ENGINE MALFUNCTION LIGHT ILLUMINATED WITHIN 1 MINUTE OF STARTING. AT THE SAME INTERSECTION WHERE THE PROBLEM HAD ORIGINALLY STARTED, 1/2 MILE FROM WORK, I WAS FORCED TO STOP AT A RED LIGHT. WHILE STOPPED, THE ENGINE OPERATION BECAME VERY ROUGH AND THE ENGINE STOPPED RUNNING. I WAS ABLE TO RESTART AND LIGHTLY ACCELERATE WHEN THE LIGHT TURNED GREEN, BUT THE CAR STALLED AFTER ABOUT 10 SECONDS, THOUGH I HAD ENOUGH MOMENTUM TO GET OUT AND PUSH THE CAR INTO A PARKING LOT. I HAD THE CAR TOWED TO THE VW DEALER. THE DEALER REPORTED THAT THEY FOUND SHARDS OF METAL THROUGHOUT THE FUEL SYSTEM, ESPECIALLY IN THE FUEL PUMP. THEY QUOTED ME VW'S STATEMENT ABOUT GASOLINE CONTAMINATION OF DIESEL FUEL, AND IMPLIED THAT I MAY HAVE INCORRECTLY FUELED THE CAR. HOWEVER, THEY TOOK A FUEL SAMPLE FROM MY TANK AND REPORTED THAT IT WAS NORMAL DIESEL WITH NO SIGNS OF CONTAMINATION. THEY AGREED TO REPLACE THE ENTIRE FUEL SYSTEM. THE CAR HAS RUN NORMALLY SINCE REPAIRING.
Fuel system, Diesel, Feb 13, 2011
ON JAN. 17 2011 I WAS ON A 2 LANE HIGHWAY WITH CRUISE CONTROL SET AT 55 M.P.H. THE VEHICLE SHUDDERED AND SUFFERED AN IMMEDIATE LOSS OF POWER. THE VEHICLE DISPLAY SAID SOMETHING LIKE ENGINE WORKGROUP. THERE WAS ALSO WARNING LIGHT FOR GLOWPLUG AND SERVICE ENGINE. I CONTINUED APPROX. 2 MILES TO WORK WITH LESS POWER AND CALLED VOLKSWAGEN WHO TOLD ME TO HAVE VEHICLE TOWED FOR SERVICE. VEHICLE IS 2009 VW JETTA TDI. SERVICE REPORTS THEY FOUND A MUDDY LOOKING SUBSTANCE AND REPLACED THE EGR VALVE. THE CHECK ENGINE LIGHT WAS BACK ON WITHIN DAYS OF THIS SERVICE BUT HAS NOT BEEN RETURNED AS OF THIS TIME. THIS VEHICLE HAS NEVER HAD GASOLINE IN THE FUEL SYSTEM. *TR
Fuel system, Diesel, Feb 7, 2011
HAD A HALF A TANK OF FUEL FROM MOBIL DROVE 30 MILES WITHOUT ANY PROBLEMS PRIOR TO PARKING CAR IN GARAGE FOR 30 MIN. LEFT FOR WORK AND CAR STALLED OUT AT AN INTERSECTION. STARTED UP AFTER 3RD ATTEMPT TO START,RAN REALLY ROUGH AND DIED WITHIN SECONDS IF ACCELERATOR WASN'T DEPRESSED. ALMOST MADE IT HOME BEFORE DYING FOR GOOD ON A HILL. HAD TOWED TO DEALERSHIP (THE ONLY PLACE IT HAS HAD WORK DONE)WHO IS NOW TELLING ME THERE WAS WATER IN FUEL, ICE IN THE FUEL FILTER, EVIDENCE THE FUEL TANK HAD BEEN REMOVED IN THE PAST(WITHOUT MY KNOWLEDGE), AND THAT THE HPFP FAILED AND REQUIRES TOTAL REPLACEMENT OF FUEL SYSTEM. CURRENTLY WAITING TO HEAR IF VW WILL COVER UNDER WARRANTY. *LN
Fuel system, Diesel, Feb 1, 2011
VEHICLE LOST POWER AND STALLED AT BUSY INTERSECTION. GLOW PLUG FLASHING AND ENGINE CHECK LIGHT ON. TOWED INTO DEALERSHIP WHO THEN ACCUSED OF "FUEL CONTAMINATION". INCURRED COSTS OF TOWING AND RENTAL BECAUSE OF "CONTAMINATION" CLAIMS. ESTIMATED COST OF PARTS: 9,384.85. VOLKSWAGEN OF AMERICA NOT HONORING THEIR WARRANTY. 27,274 MILES. OVER 10,000 DOLLARS IN COSTS. CAR IS NOT FIXED. *LN
Fuel system, Diesel, Jan 28, 2011
FAILURE WAS PROCEEDED BY UNUSUAL NOISE FROM UNDER THE HOOD, A SERIES OF WARNING LIGHTS, AND FINALLY THE CAR JUST STOPPED. HIGH PRESSURE FUEL PUMP FAILURE. CAUSED 7000 DOLLARS DAMAGE TO FUEL SYSTEM. *TR NUMEROUS PARTS REPLACED. NONE OF THE PARTS ARE AVAILABLE. *TR
Engine and engine cooling, Fuel system, Diesel, Jan 28, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THERE WAS A SLIGHT LOSS OF ENGINE POWER AND THE GLOW PLUG WARNING INDICATOR LIGHT ILLUMINATED. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT IMPROPER FUEL WAS CONSUMED IN THE FUEL TANK. THE VEHICLE WAS THEN TOWED TO ANOTHER DEALER FOR A SECOND OPINION AND THE TECHNICIAN INFORMED THAT THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 04/12/11*LJ UPDATED 04/13/11
Fuel system, Diesel, Jan 14, 2011
WHILE DRIVING 2009 JETTA TDI WITH APPROXIMATELY 60K MILES, GLOW PLUG LIGHTS FLASHED AND THEN RESULTED IN ENGINE FAILURE AND ALL POWER LOSS WHILE DRIVING APPROXIMATELY 70MPH ON HIGHWAY. VEHICLE WAS THEN TOWED TO LOCAL VW DEALERSHIP. AT FIRST WE WERE TOLD THERE MAY HAVE BEEN CONTAMINATED FUEL THAT CAUSED THIS PROBLEM. ONCE A MECHANIC LOOKED AT IT WE WERE TOLD THERE WERE SHARDS OF METAL THROUGH THE FUEL LINES AND IN THE ENGINE, RESULTING IN REPAIRS UPWARD OF $10,000.00. WE ARE CURRENTLY WAITING TO SEE IF THE EXTENDED WARRANTY WE PURCHASED WITH THE VEHICLE WILL COVER THIS DAMAGE. FURTHERMORE WE OPTIONED A REPRINTED RECEIPT SHOWING DIESEL WAS THE LAST FUEL PUT IN THIS VEHICLE, FROM A REPUTABLE FUEL PROVIDED, WHO IS WILL TO LET THIS FUEL BE TESTED. *TR
Fuel system, Diesel, Jan 14, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL. THE CONTACT STATED THAT WITHIN MOMENTS AFTER STARTING THE VEHICLE IT STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. AFTER APPLYING A PRE- HEATER TO THE FUEL LINES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE SUCCESSFULLY. THE FAILURE PERSISTED ONLY DURING COLD WEATHER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 29,000. THE CONSUMER WAS INFORMED HE WOULD HAVE TO ADD FUEL ADDITIVES TO GET THE STARTED. THE CONSUMER STATED NO WHERE IN THE MANUAL DID IT STATE THAT. UPDATED 02/02/11 THE CONSUMER STATED DURING AN UNUSUAL COLD DAY, WHEN HE ATTEMPTED TO START THE VEHICLE, IT IMMEDIATELY DIED. HE STARED IT AGAIN, AND IT RAN FOR A FEW SECONDS, THEN STARTED MISSING SEVERELY AND WOULD DIE AGAIN IF HE HADN'T STAYED ON THE THROTTLE. THE CONSUMER STATED THE HIGH PRESSURE FUEL PUMP DISINTEGRATES, FILLING THE ENTIRE FUEL SYSTEM WITH METAL BITS, AND NECESSITATING VERY EXPENSIVE REPAIRS. UPDATED 09/16/11*JB
Fuel system, Diesel, Jan 13, 2011
HIGH PRESSURE FUEL PUMP FAILURE. *TR
Fuel system, Diesel, Dec 28, 2010
WHILE DRIVING ON INTERSTATE 5 IN CENTRAL OREGON, GOING APPROX. 60 MPH, 2009 DIESEL JETTA LOST POWER AND BEGAN TO STALL OUT. I HAD DRIVEN ALMOST 245 MILES ON THIS DAY (WITH THE SAME TANK OF FUEL), BEFORE THE STALL OCCURRED. MANY WARNING LIGHTS CAME ON THE DASH, INCLUDING A FLASHING GLOW PLUG LIGHT WITH ENGINE SYMBOL, ENGINE DEFAULT LIGHT AND WORKSHOP WARNING LIGHT. UPON COMING TO A STOP, THE CAR DIED COMPLETELY, WOULD NO LONGER START, AND HAD TO BE TOWED TO VW. UPON RECEIPT OF THE CAR, VW TRIED TO ACCUSE ME OF USING "BAD FUEL" BUT THEN CHANGED THEIR STORY, ONCE THEY DID MORE RESEARCH (AND THEY FOUND THAT MANY PEOPLE ACROSS THE US ARE HAVING THIS PROBLEM). VOLKSWAGEN STATES THAT THERE IS A COMPLETE FUEL PUMP SYSTEM FAILURE, WITH METAL PARTICULATE IN THE FUEL FILTERS AND SYSTEM, AND ALL COMPONENTS MUST BE REPLACED. THIS IS CURRENTLY IN PROGRESS, AND I AM STRANDED APPROXIMATELY 1,000 MILES FROM MY HOME, WITH NO INDICATION OF A SET COMPLETION DATE FOR REPAIRS. I AM VERY CONCERNED THAT THIS ISSUE WILL REOCCUR, AS IT IS BEING REPORTED ON A LARGE SCALE BY MANY TDI JETTA OWNERS ON THE WEB FORUMS. PLEASE SEE LINKS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=273983 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=269781 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=280693 HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/ HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/2010-VW-JETTA-TDI-GAP186.HTM#COMMENT344 HTTP://WOT.MOTORTREND.COM/DIESEL-INVESTIGATION-NHTSA-INVESTIGATING-VOLKSWAGEN-JETTA-TDIS-OVER-STALLING-8723.HTML. *TR
Engine and engine cooling, Fuel system, Diesel, Vehicle speed control, Dec 28, 2010
WAS DRIVING ON RESIDENTIAL STREET, APPROXIMATELY 25-30 MPH, AND CAR JUST LOST POWER AND STALLED. AFTER A FEW MINUTES IT COULD START AGAIN - BUT THE VEHICLE WOULD NOT MOVE, EVEN IF GAS WAS PUSHED DOWN. AFTER A WEEK AT THE DEALERSHIP - THEY SAID IT WAS THE THROTTLE. MY CAR WOULD NOT START BEFORE (AFTER ONLY HAVING THE CAR FOR APPROXIMATELY 7 MONTHS AND APPROXIMATELY 2000 MILES) - AND AFTER HAVING IT TOWED TO THE DEALER, THEY JUST SAID THE FUEL WAS GELLING. BUT THEY DID DO A COMPUTER UPGRADE AND SAID THERE "PARTICLES IN THE FUEL LINE" THAT THEY CLEANED OUT AND SAID I MAY HAVE GOTTEN "BAD FUEL". 1 WEEK AFTER MY 40000 MILE ROUTINE MAINTENANCE CHECK - MY GLOW PLUG LIGHT WENT ON AND I HAD TO HAVE A SENSOR REPLACED.
Engine and engine cooling, Fuel system, Diesel, Dec 17, 2010
CAR HAS STUTTERED WHEN ACCELERATING FROM STOP SINCE PURCHASING WITH 12 MILES. ON 12/21/2009, CAR LOST POWER AND STUTTERED AT SPEED ON INTERSTATE HIGHWAY. THE ROAD IMMEDIATELY CLIMBED A HILL. WITH ACCELERATOR TO THE FLOOR, THE CAR DROPPED TO UNDER 60 MPH AND I SHIFTED FROM 6TH TO 5TH. CAR STILL KEPT DECELERATING SO I SHIFTED TO 4TH. FORTUNE PROVIDED A REST AREA AS THE CAR GOT TO ABOUT 45 MPH ON THE INTERSTATE. AFTER PARKING, CAR STALLED WHILE IDLING. STARTING ENGINE WOULD ROUGHLY IDLE AT 1/2 OF THE IDLE RPM FOR ABOUT 5 SECONDS BEFORE STALLING. AFTER 4 TRIES, I LET THE CAR SIT FOR 10 MINUTES AND IT RESTARTED WITHOUT FURTHER INCIDENT. THE CAR HAD DIESEL PURCHASED IN UPSTATE NY IN THE WINTER, PRESUMABLY A WINTER BLEND. THE INCIDENT HAPPENED IN VA IN 30+ DEGREE TEMPERATURES, SO PRESUMABLY GELLING OF THE FUEL WAS NOT THE PROBLEM. ADDITIONALLY, ON 12/17/2010, CAR STARTED BUT WOULD NOT REV ABOVE 1500 RPM EVEN WHILE OUT OF GEAR. WOULD NOT GO MORE THAN 10 MPH. I ASSUME IT IS THE FUEL SYSTEM BUT THE VW DEALER CLAIMS EVERYTHING IS FINE WITH THE CAR.