2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: electronic stability control (esc)
98 reports, newest first. Show all
Service brakes, Hydraulic, Electronic stability control (ESC), Jun 5, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN AND THE CONTACT WAS INFORMED OF AN ABS FAILURE WITH THE VEHICLE. AFTERWARDS, THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN TO BE REPAIRED, BUT THERE WERE OTHER ISSUES WITH THE ABS. AS A RESULT, THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL. THE MANUFACTURER STATED THAT THE CAMPAIGN WAS A SOFTWARE ISSUE AND THEY NO LONGER HAD TO ASSIST WITH THE RECALL. THE CONTACT REFERENCED VERBIAGE FROM THE RECALL, WHICH NOTED THAT THE ABS CONTROL MODULES WITH INSUFFICIENT GROUND CONNECTIONS WOULD BE REPLACED. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT PROVIDED. UPDATED 07/19/17*LJ *TR
Exterior lighting, Electronic stability control (ESC), Service brakes, May 19, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LIGHTS REMAINED ILLUMINATED. IN ADDITION, THE DEALER DIAGNOSED THAT THE ABS MODULES FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT YET GIVEN THE APPROVAL FOR THE REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER PROVIDED THE CONTACT WITH A LOANER VEHICLE. THE CONTACT DID NOT KNOW IF THE DEALER WOULD UPDATE THE ABS CONTROL MODULE SOFTWARE AND REPLACE THE ABS MODULES. THE MANUFACTURER HAD NOT PROVIDED A REASONABLE SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, May 18, 2017
TAKATA RECALL. IN FEBRUARY OF 2017 MY CHECK ENGINE LIGHT CAME ON AND WAS ACCOMPANIED BY A SERIES OF 3 BEEPS. AS I CONTINUED TO DRIVE MORE LIGHTS CAME ON AND MY DASH BOARD LOOKED LIKE A CHRISTMAS TREE EX. AIRBAG, OIL, CHECK ENGINE, ABS, EPC, BRAKE LIGHT, ETC. WHEN DRIVING ON THE HIGH WAY MY GAUGES WILL SHUT OFF AND I CAN NOT SEE HOW FAST I AM GOING, MY CAR WILL DECELERATE WITH MY FOOT ON THE GAS AT RANDOM TIMES ON THE HIGH WAY. I LOOK MY CAR IN FOR REPAIR TO CARS AUTO IN LAS VEGAS BECAUSE MY CAR COULD NOT PASS SMOG. THEY DID AN ANALYSIS AND INFORMED ME THAT MY ABS MODULE WAS SHOT AND THERE WAS AN ACTIVE RECALL FOR THE DEVICE. I TOOK IT TO MY LOCAL VW DEALERSHIP AND THOUGHT WITH MY SAFETY IN CONCERN THAT THIS WOULD BE A SIMPLE FIX. INSTEAD, THEY INFORMED ME THAT I WOULD NEED TO MAKE AN APPOINTMENT AND COME BACK ANOTHER DAY BUT I REFUSED TO DRIVE MY CAR OFF THE LOT. THEY TOOK MY CAR TO THE BACK AND SAID THAT MY ABS MODULE WAS NOT COMMUNICATING WITH THE COMPUTER AND THAT I WOULD NEED TO PAY $700 TO HAVE A DIAGNOSTIC DONE BEFORE THEY WOULD REPLACE MY ABS. IF THE ABS IS FAULTY AS EXPLAINED IN RECALL #16V913 UNDER VW ACTION 45F2 IF THE ABS FAILS TO PASS THE TEST THEN IT WILL BE REPLACED FREE OF CHARGE. THEY SEEM TO NOT BE COMPLYING AND GIVING ME THE RUN AROUND.
Electrical system, Electronic stability control (ESC), Service brakes, May 16, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, IT WAS DIAGNOSED THAT THE VEHICLE'S SOFTWARE FAILED AND WAS UNABLE TO BE UPDATED. THE DEALER ALSO STATED THAT THE MODULE NEEDED TO BE REPLACED; HOWEVER, APPROVAL FROM THE MANUFACTURER WAS NEEDED. THE MANUFACTURER DETERMINED THAT ALTHOUGH THE DEALER DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED, IT WOULD NOT BE REPLACED. THE RECALL STATED THAT "ANY MODULE THAT FAILS THE NEW DIAGNOSTIC TEST WILL BE REPLACED." THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Electronic stability control (ESC), Service brakes, May 16, 2017
RECALL 45F2- WHILE DRIVING MY CAR UNDER NORMAL CONDITIONS THE ABS LIGHT CAME ON. COINCIDENTALLY THE NEXT DAY I RECEIVED A LETTER IN THE MAIL STATING THERE WAS A RECALL ON THE ABS FOR MY VEHICLE. WHEN I CONTACTED VW THEY COULD NOT FIND THE RECALL. I DID A SEARCH AND FOUND IT IN 5MINS. I CONTACTED THEM AGAIN AND TOLD THEM I FOUND IT THEY PROCEEDED TO SCHEDULE AN APPOINTMENT. AFTER THEY WORKED ON MY CAR AND DID THE SOFTWARE UPDATE THE ABS LIGHT WAS STILL ON. THEY TOLD ME MY ABS PUMP HAD A FAILURE CODE OF 01276/12 (ABS PUMP ELECTRICAL ERROR IN CIRCUIT REMAINS) AND THAT THE RECALL DID NOT COVER IT AND QUOTED ME TO REPLACE THE WHOLE ASSEMBLY AT $2600. MY UNDERSTANDING IS THAT THE ABS MODULE CONTROLS THE PUMP AND IF THE PUMP FAILS IT IS BECAUSE THE MODULE FAILED. I CONTACTED VW CORPORATE AND THEY GAVE ME THE SAME ANSWER, IT IS NOT COVERED UNDER THE RECALL. IF I DRIVE THE CAR I AM AT RISK OF DYING, MY WIFE AND CHILDREN ARE AT RISK OF DYING. THIS IS ONE OF THE MOST IMPORTANT PARTS OF THE CAR. I CAN NOT BELIEVE VW WOULD TRY AND PUSH THE FIX BACK ON THE CONSUMER!!!!
Air bags, Electronic stability control (ESC), Service brakes, Apr 7, 2017, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES LOCKED UP AND CAUSED THE CONTACT'S VEHICLE TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. TWO WEEKS AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS 128,792.
Electrical system, Electronic stability control (ESC), Service brakes, Apr 7, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE PERFORMED ABNORMALLY. ALSO, THE SPEEDOMETER AND FUEL GAUGE CEASED TO FUNCTION, AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), BUT THE TECHNICIAN REFUSED TO PERFORM THE REPAIR DUE TO THE HYDRAULIC PUMP NEEDING TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000. PARTS DISTRIBUTION DISCONNECT.
Electronic stability control (ESC), Service brakes, Apr 3, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Electronic stability control (ESC), Service brakes, Mar 31, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS UNABLE TO START THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED AS NEEDING A NEW BATTERY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE BATTERY WAS TESTED AT THE DEALER AND THE VEHICLE WAS ABLE TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Electronic stability control (ESC), Service brakes, Mar 23, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, ESC, BRAKE, TRACTION, AND STEERING WHEEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Electronic stability control (ESC), Service brakes, Engine, Mar 16, 2017
MY 2009 JETTA HAS BEEN EXPERIENCING ISSUES. THE ABS LIGHT, STABILITY CONTROL LIGHT, BRAKE LIGHT, AND CHECK ENGINE LIGHT STAY ON. THE CAR SPUTTERS FROM TIME TO TIME. I TOOK IT TO THE DEALER IN MY TOWN FOR THE VOLKSWAGEN RECALL ON THE ABS SYSTEM. THEY SUPPOSEDLY FIXED THE ABS SOFTWARE AND MODULE. THEN THEY TELL ME THE ABS PUMP IS BAD BUT NOT COVERED UNDER WARRANTY. IT WILL BE $3000 TO REPLACE! THEY REPLACED THE MASS AIR INTAKE, A $442.00 REPAIR AND THE CAR IS STILL MISSING. CHECK ENGINE LIGHTS STILL ON. NOW EPC LIGHT IS ON. ALSO, ALL OF MY ABS LIGHTS, CHECK ENGINE, STABILITY CONTROL, AND BRAKE LIGHTS ARE STILL ON. HOW DO I KNOW THE DEALER ACTUALLY DID THE ABS REPAIR? ALSO, WHY IS THE ABS PUMP NOT PART OF THE RECALL? IT'S DIFFICULT TO BELIEVE THAT THE SOFTWARE CAUSED THE ABS MODULE TO FAIL, BUT HAD NOTHING TO DO WITH THE PUMP. THIS CAR SEEMS TO BE A LEMON. ARE THERE ANY PLANS TO ADDRESS THE ABS PUMP ISSUE?
Electronic stability control (ESC), Service brakes, Mar 11, 2017
THE ABS MODULE ON MY 2009 VW JETTA. AFTER TAKING IT TO THE VW DEALER IN ONTARIO CALIFORNIA ON 12-27-2016, SERVICE ADVISER ROBERT TOBAR INFORMED ME THAT THE ABS MODULE FAILED AND TOLD ME THAT IT NEEDED TO BE REPLACED. I WAS QUOTED $2640.39. I ASKED HIM IF THERE WAS A RECALL FOR THIS PART AND HE SAID NO. SINCE SO MANY PEOPLE HAD THE SAME PROBLEM, I FIGURED IT HAD TO BE A FAULTY PART AND DECIDED TO WAIT FOR THE ANNOUNCEMENT OF A RECALL. IN MARCH 2017, I FOUND OUT THAT APPROXIMATELY 136K VEHICLES WERE RECALLED FOR THE ABS MODULE. MANUFACTURER RECALL NUMBER 45F2/NHTSA RECALL NUMBER 16V913 AFTER SEARCHING MY VIN NUMBER, I FOUND OUT THAT MY CAR IS ELIGIBLE FOR THE RECALL. I TOOK MY CAR TO THE DEALER 3/10/17 9:30AM. THE SERVICE ADVISER IS PHILIP GIBSON. I CALLED PHILIP AT 4:46PM AND HE INFORMED ME THAT THE REPLACEMENT ABS PART WAS PUT ON ORDER AND THAT IT WOULD TAKE APPROXIMATELY 5 DAYS TO FIX. AT 523PM, PHILIP CALLED ME AND SAID THAT BECAUSE MY ABS MODULE ALREADY FAULTED DUE TO THE RECALL, THAT I WASN'T ELIGIBLE FOR THE RECALL AND THAT I WOULD HAVE TO PAY FOR THE FIX TO BE ELIGIBLE FOR THE RECALLED. I TOLD HIM THAT THIS DID NOT MAKE SENSE AND HE AGREED AND TOLD ME TO CALL CUSTOMER CARE AT 9093765411. UNFORTUNATELY, CUSTOMER CARE WAS ALREADY CLOSED. PLEASE HELP.
Electronic stability control (ESC), Service brakes, Mar 7, 2017
RE: NHTSA CAMPAIGN NUMBER: 16V913000 I AM FILING THIS COMPLAINT IN THE HOPE THE NHTSA CAN VERIFY THAT WHAT VW HAS INDICATED IS TRUTHFUL AND HOW A CONSUMER CAN DETERMINE WHEN THE RECALL - NHTSA CAMPAIGN NUMBER: 16V913000 - IS APPLICABLE VS. NOT APPLICABLE INDEPENDENT OF VW. I CONTACTED VW REGARDING NHTSA CAMPAIGN NUMBER: 16V913000 ABS / ELECTRONIC STABILITY CONTROL AND DEALER PERFORMED SOFTWARE UPDATE AND TEST DROVE VEHICLE. DEALER AND VW CUSTOMER SERVICE BOTH STATE THE RECALL REPLACEMENT MODULE IS NOT APPLICABLE. THEIR REASON IS REGARDLESS OF THE MODULE BEING FAULTY WITH ERROR CODE 01130 (INDICATIVE OF 'BRAKE ELECTRONICS CONTROL MODULE' (J104) FAULTY ' INTERNET SEARCH - VW 01130 CODE), IT DOES NOT FAIL 'THE NEW DIAGNOSTIC TEST' BECAUSE OF 'FIELD VALUE 124' READING VS. 'FIELD VALUE 125'. THE NHTSA WEBSITE STATES: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE ABS CONTROL MODULE SOFTWARE TO IMPROVE THE MODULE'S SELF-TESTING ABILITIES. ANY MODULE THAT FAILS THE NEW DIAGNOSTIC TEST WILL BE REPLACED. THESE REPAIRS WILL BE MADE FREE OF CHARGE. I DO NOT UNDERSTAND OR AGREE HOW BOTH VW AND THE DEALER STATE THE MODULE IS FAULTY (AND DEALER INDICATED THE MODULE NEEDS TO BE REPLACED'), YET ALSO INDICATE THE MODULE PASS THE NEW DIAGNOSTIC TEST. I.E. IF IT IS A 'FAULTY' MODULE HOW COULD IT ALSO PASS THE DIAGNOSTIC TEST? UNFORTUNATELY, VW LOST MY TRUST WITH THE 'DIESELGATE' ISSUE AND MY VEHICLE IS IMPACTED BY THIS SCANDAL AND I AM UNABLE TO VERIFY VW IS BEING TRUTHFUL AND, IT SEEMS TO ME, A FAULTY MODULE SHOULD NOT PASS ANY DIAGNOSTIC TEST. WHAT IS IN WRITING ON THE NHTSA WEBSITE AND THE VW WEBSITE (AND WHAT I HAVE BEEN TOLD) REGARDING THIS RECALL NOTICE SEEM TO HAVE DIFFERENT MEANINGS OR UNDERSTANDINGS. SINCERELY AND ENCLOSED IS SCAN OF DEALER'S SERVICE PAPER WORK WITH PERSONAL IDENTIFICATION AREAS BLACKED OUT TO PRESERVE IDENTITIES.
Electronic stability control (ESC), Service brakes, Mar 6, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE LIGHT RANDOMLY ILLUMINATED WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER WAS CONTACTED SEVERAL TIMES, BUT THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR IN A REASONABLE TIME FRAME. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. PARTS DISTRIBUTION DISCONNECT.
Electronic stability control (ESC), Service brakes, Mar 1, 2017, crash
ON JUNE 22, 2016, WHILE DRIVING ON A WINDING ROAD THE ABS/ESC LIGHTS ILLUMINATED AND FLASHED. THEY WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN, ON NOVEMBER 15, 2016, I MADE A DEFENSIVE DRIVING MANEUVER AFTER BEING CUT OFF BY ANOTHER CAR. I WAS DRIVING APPROX 60 MPH ON THE FREEWAY AND APPLIED THE BRAKES QUICKLY TO AVOID HITTING THE OTHER CAR. THE BRAKES LOCKED UP CAUSING THE CARE TO SKID. THE CAR BEGAN TO FISHTAIL AND LOSE CONTROL. I WAS UNABLE TO STEER PROPERLY AND THE ABS SYSTEM NEVER ENGAGED. THE CAR SPUN AND DID 180 DEGREE TURN SLAMMING INTO THE SIDE OF THE FREEWAY WALL CAUSING OVER $4000 IN DAMAGE TO THE CAR. AFTER THE CRASH THE ABS/ESC CAUTION LIGHTS WERE ILLUMINATED AND FLASHING. THE LIGHTS WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN ON JAN. 5 2017, DURING ADVERSE WEATHER CONDITIONS (SNOW PACKED ROADS), MY CAR SLID OFF THE FREEWAY AND BECAME STUCK. I HAD TO REQUEST EMERGENCY ROAD SIDE SERVICES TO PULL ME OUT. I WAS TRAVELING UNDER 10 MPH AND THE ABS SYSTEM FAILED TO ENGAGE. ONCE AGAIN THE ABS AND ESC WARNING LIGHTS WERE ILLUMINATED TURNING OFF WHEN THE CAR WAS RESTARTED. ALL OF THESE INCIDENTS APPEAR TO BE DIRECTLY RELATED TO THE RECENT RECALL NOTICE FOR THE ABS CONTROL MODULE FAILURE.
Other or unspecified, Electronic stability control (ESC), Service brakes, Feb 22, 2017
ABS RECALL - I JUST RECEIVED MY RECALL FOR THE JETTA STATING THE ABOVE PROBLEM AND REMEDY. BUT I DON'T THE ONE PARAGRAPH IN MY LETTER ABOVE STATING "PLEASE BE AWARE THAT OTHER CONDITIONS (UNRELATED TO THE ISSUE DESCRIBED IN THIS LETTER) MAY CAUSE THE ABS SYSTEM WARNING LIGHT IN YOUR VEHICLE TO ILLUMINATE. CUSTOMERS SHOULD BE PREPARED TO COVER DIAGNOSTICS AND REPAIR COSTS ASSOCIATED WITH THESE OTHER, UNRELATED CONDITIONS"....REALLY! ARE YOU FKM! I'M SUPPOSED TO TRUST THEM WHEN THEY TELL ME...."WERE SORRY SIR, BUT YOUR PROBLEM IS NOT RELATED TO THE RECALL AND THE REPAIR WILL COST YOU $650.00, THANK YOU" HAHA, VOLKSWAGEN IS JUST TRYING TO RECOUP THE MONEY THEY LOST TO THE TDI SCAM. NEVER SEEN SUCH A MISCHIEVOUS RECALL IN MY LIFE! I HAVE BEEN HAVING THIS PROBLEM FOR YEARS NOW, RAIN OR SNOW. IF I TURN THE CAR OFF AND BACK ON IT SEAMS OK
Electronic stability control (ESC), Feb 6, 2017
VOLKSWAGEN ABS STABILITY ISSUES... THIS ISSUES STARTED IN THE END OF DECEMBER 2016 WHEN I STARTED TO DRIVE IT TO TAKE MY SON TO WORK ALL OF A SUDDEN EVERY LIGHT ON THE DASHBOARD WHEN I STARTED IT MY CAR CAME ON AND DID NOT GO OFF I SET FOR A WHILE I REVERSED AND THE CAR STEERING WHEEL WAS HARD TO TURN. AFTER I TRIED TO REVERSE THE LIGHTS ON THE DASHBOARD WHEN OFF I STARTED TO DRIVE HALFWAY TO MY DESTINATION ALL OF THE LIGHTS CAME BACK ON AND THEN THE CAR STARTED TO BECOME VERY FLIMSY. I PULLED OVER TURN THE CAR OFF I TURN THE CAR BACK ON ALL THE LIGHTS CAME BACK ON AND THEN THEY WENT OFF AGAIN BY THE TIME I GOT TO MY DESTINATION I TURN THE CAR OFF AND SAT AND CALLED THE VOLKSWAGEN DEALERSHIP THEY INSTRUCTED ME TO GO BACK TO WHERE I JUST GOT MY TIRES DONE BECAUSE MAYBE IT WAS JUST A SENSOR. AT THIS TIME I COULD NOT FIND A TOWING COMPANY I STARTED THE CAR BACK THE LIGHTS WENT AWAY I TRIED TO DRIVE TOWARDS THE MECHANIC I PREVIOUSLY USED THE LIGHTS CAME BACK ON I DROVE SLOW WITH MY HAZARD LIGHTS ON PULLED OVER TO THE SIDE CALL THE MECHANIC THEY TOLD ME TO TRY TO MAKE IT DOWN TO THEIR SHOP. AT THE RYMAN TO THE SHOP THEY CHECKED OVER THE CAR AND SAID IT WAS AN ELECTRICAL ISSUE AND THE DASHBOARD MODULE. I CALLED THE MECHANIC AT THE VOLKSWAGEN DEALERSHIP IN UNION CITY GEORGIA THEY INSTRUCTED ME TO TRY TO BRING IT UP TO THEM AFTER BRINGING IT TO THEM THEY SAID SAD THAT I NEEDED TO GET A ELECTRICAL MODULE REPAIRED AND SOMETHING ELSE AND MY TOTAL WAS GOING TO BE $3,200. I WAS NOT ABLE TO GET IT DONE ON THAT DAY THEY ASKED ME WHETHER I COULD PURCHASE ANOTHER VEHICLE EXCHANGE THAT ONE OR TRY TO FIND A LOWER PRICE AND THEY WILL MATCH IT. I HAVE NOT BEEN ABLE TO DO NEITHER. I NOW FIND OUT THAT THIS PROBLEM WAS A RECALL NO ONE IS CONTACT ME I ACCIDENTALLY FOUND OUT ON MY TELEPHONE WATCHING THE NEWS.
Steering, Service brakes, Air, Electronic stability control (ESC), Service brakes, Jan 31, 2017, crash
UNSATISFACTORY RESOLUTION TO NHTSA RECALL NO.: 16V-913 HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCLRPT-16V913-3524.PDF THE PROPOSED RESOLUTION TO THIS RECALL IS UNSATISFACTORY. HOW CAN IS IT ASSURED THAT IF A MODULE PASSES THE LOAD TEST THE PCU GROUND CONNECTION WILL NOT FAIL AT A FUTURE TIME? THE FAILURE REPORTEDLY OCCURS JUST WHEN THE ABS/ESP/STEERING SYSTEM IS NEEDED MOST TO MAINTAIN VEHICLE CONTROL. IF THIS WAS A KNOWN MANUFACTURING DEFECT AND THE ABS CONTROL MODULE WAS REPLACED BY AN UPDATED MODULE WITH PROPER SOLDERING THEN ALL VEHICLES PRODUCED WITH THIS MANUFACTURING DEFECT SHOULD RECEIVE AN UPDATED MODULE.
Electronic stability control (ESC), Service brakes, Jan 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electronic stability control (ESC), Service brakes, Jan 23, 2017
ABS ESP BRAKE STEERING WHEEL WARNING LIGHTS ILLUMINATE AND BEEP AT ANY TIME WHILE DRIVING OR WHEN IGNITION KEY IS ON POSITION. *TR
Electronic stability control (ESC), Service brakes, Engine, Jan 15, 2017, crash
CAR'S ABS AND BRAKE SYSTEM HAS BEEN FAILING ONCE A WHILE CAUSING CAR TO LOSE CONTROL OF STABILITY. RANDOM "ENGINE WORKSHOP FAILURE" MANY TIMES WHILE STARTING UP THE CAR AND CAR PERFORMANCE GETS VERY LIMITED.
Electronic stability control (ESC), Service brakes, Jan 13, 2017
ABS, TRACTION CONTROL, AND BRAKE LIGHT WARNINGS ALL FLASHING. ABS CONTROL MODULE FAULTY AND NEEDED TO BE REPLACED
Electrical system, Electronic stability control (ESC), Service brakes, Fuel/propulsion system, Jan 11, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE SPEEDOMETER FAILED WITHOUT WARNING. IN ADDITION, THE ABS INDICATOR ILLUMINATED AND THE FUEL MILEAGE SENSOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED, AND THE ABS CORD WAS BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Electronic stability control (ESC), Service brakes, Jan 11, 2017
MULTIPLE WARNING LIGHTS ON DASHBOARD, ABS, TRACTION CONTROL AND BRAKE LIGHTS ALONG WITH 3 AUDIBLE BEEPS. ABS SYSTEM NO LONGER FUNCTIONING ALONG WITH TRACTION CONTROL. MECHANIC HAS INDICATED THERE IS A KNOWN DEFECT WITH THE ABS MODULE IN THIS MODEL YEAR AND JUST WITHIN THE LAST WEEK VW HAS ISSUED A PARTIAL RECALL BUT HAS NOT EXPANDED TO INCLUDE ALL VEHICLES. REPAIR COSTS ARE OVER $2000.
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jan 9, 2017
WHILE DRIVING THE VEHICLE ALL OF A SUDDEN STARTS TO BEEP AND THE ABS LIGHT, EPC LIGHT, CHECK ENGINE LIGHT, BRAKE LIGHT, AND SKID CONTROL LIGHT SHOW. THE VEHICLE SOMETIMES LOSES THE SPEEDOMETER READING WHICH DROPS TO 0. THIS SPORADICALLY HAPPENS, SOMETIMES IT'LL STAY FOR DAYS AND OTHER TIMES IT'LL GO AWAY AFTER 10 MINUTES AND NOT APPEAR AGAIN FOR A DAY OR TWO. IT SEEMS TO BE HAPPENING MORE AND MORE FREQUENTLY. IT HAPPENS WHEN IN MOTION AND WHEN STARTING THE VEHICLE. THIS MAKES IT VERY DIFFICULT TO DRIVE SINCE THE SPEEDOMETER MALFUNCTIONS AND IN THE SNOW THE VEHICLE SEEMS TO HANDLE WORSE THAN USUAL AND THE BRAKE SYSTEM DOES NOT KICK IN EVERY TIME. THE ABS MODULE SEEMS TO BE MALFUNCTIONING. *TR