2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
103 reports, newest first. Show all
Fuel system, Diesel, Engine, Fuel/propulsion system, Nov 30, 2012
WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR
Power train, Engine, Fuel/propulsion system, Nov 23, 2012
I WAS DRIVING ON THE INTERSTATE, AT ABOUT 68 MPH, WHEN THE ENGINE COMPLETELY SHUT DOWN WITHOUT ANY WARNING WHATSOEVER. THE CAR, HAVING A MANUAL TRANSMISSION, WAS STILL IN GEAR AND SLOWED DOWN VERY QUICKLY WITHOUT ANY WARNING TO OTHER DRIVERS (NO BRAKE LIGHTS). I TRIED TO PUSH IN THE CLUTCH AND COAST TO THE SHOULDER, AND SUCCESSFULLY MADE IT OFF THE HIGHWAY. THE CAR RESTARTED, AND I MADE IT A FEW MILES TOWARDS THE DEALER BEFORE IT HAPPENED AGAIN, LUCKILY ON A LOW-TRAFFIC STREET. THE CAR WAS TOWED THE REST OF THE WAY TOWARDS THE DEALER AND DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP, CAUSING CATASTROPHIC FUEL SYSTEM DAMAGE. THE FUEL RAIL, INJECTORS, PUMP, TANK, AND ALL LINES WILL NEED TO BE REPLACED AS THE RESULT OF THE PUMP FAILURE CAUSED BITS OF METAL FLAKES TO CIRCULATE ABOUT THE FUEL SYSTEM. THE DIAGNOSIS AND LISTED REPAIRS WERE DETERMINED BY THE VOLKSWAGEN DEALER. *TR
Fuel system, Diesel, Fuel/propulsion system, Nov 15, 2012
ON SEPTEMBER 26, 2012 WHILE TRAVELING IN ARKANSAS, EASTBOUND ON INTERSTATE 30, AT 75 MILES PER HOUR, MY 2009 VW JETTA SPORTS WAGEN TDI SUFFERED A HIGH PRESSURE FUEL PUMP FAILURE. I WAS TOLD BY THE LITTLE ROCK VW DEALERSHIP THAT I HAD CONTAMINATED FUEL. I FILED AN INSURANCE CLAIM. THE INSURANCE COMPANY HAD AN INDEPENDENT LAB DO AN ANALYSIS ON THE FUEL. THE INSURANCE COMPANY DENIED MY CLAIM BECAUSE THE FUEL WAS NOT CONTAMINATED. THE INSURANCE COMPANY INFORMED ME THAT THE NHTSA HAS REVIVED NUMEROUS COMPLAINTS ABOUT HIGH PRESSURE FUEL PUMP FAILURES ON VOLKSWAGEN TDI ENGINES. I WANT TO ADD MY VEHICLE TO THAT LIST WITH AN INDEPENDENT LAB ANALYSIS STATING THAT THE FUEL WAS NOT CONTAMINATED. IT IS DEFINITELY A SAFETY HAZARD WHEN YOUR VEHICLE STOPS ON A CONGESTED HIGHWAY. ADDITIONALLY, WITH REPAIR BILLS FOR THIS FAILURE RANGING FROM $6,000 TO $10,000 THE NHTSA SHOULD REQUIRE VW TO RECALL THEIR VEHICLES WITH THE TDI ENGINES. *TR
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Nov 13, 2012
I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR
Fuel/propulsion system, Nov 9, 2012
WHILE STARTING TO ACCELERATE AFTER A STOP, MY 2009 JETTA TDI SHUDDERED AND DIED WITH A "MAJOR ENGINE FAILURE" ERROR AND WOULD NOT RESTART. THE CAR WAS BLOCKING TRAFFIC AT A MAJOR INTERSECTION. HAD TO HAVE THE CAR PUSHED OUT OF THE TRAFFIC LANE AND THEN WAITED FOR A TOW TRUCK TO TOW IT TO THE LOCAL DEALER. AFTER ONE DAY THEY SAID THE HAD NO IDEA WHAT WAS WRONG WITH IT. ON THE SECOND DAY THE DEALER CALLED TO SAY THAT THEY FOUND THE FUEL PUMP HAD BLOWN APART AND THERE WERE METAL SHARDS THROUGHOUT MY ENTIRE FUEL SYSTEM AND IT WOULD NEED TO BE COMPLETELY REPLACED (APPROX $8-9000 IN REPAIRS). THEY ALSO SAID THAT THE WARRANTY WOULD NOT COVER IT UNLESS I COULD PROVE THAT I ONLY PUT DIESEL FUEL IN SO HAD TO PROVIDE RECEIPTS FOR MY RECENT FUEL PURCHASES AS WELL AS FUEL SAMPLES. STILL WAITING FOR THE WARRANTY COMPANY TO DECIDE WHETHER OR NOT THEY WILL COVER THE REPAIR SO I AM WITHOUT A VEHICLE WHILE THEY HAGGLE. LUCKILY I WAS ALMOST STOPPED WHEN IT HAPPENED OR IT COULD HAVE BEEN A BIGGER SAFETY ISSUE (ALTHOUGH I WAS IN A CAR IN A BUSY INTERSECTION CAUSING A MAJOR TRAFFIC JAM WITH MANY POTENTIAL CRASHES ALL AROUND ME -- THE HONKING HORNS AND SWERVING CARS ATTEST TO THAT -- AS I SAT WAITING TO BE PUSHED OUT OF THE WAY). *TR
Fuel system, Diesel, Engine, Fuel/propulsion system, Nov 7, 2012
TDI DIESEL ENGINE. ENTERED HIGHWAY, CAR STUTTERED, ENGINE DIED, DISPLAYED WORKSHOP CODE PROBLEM, GLOWPLUG LIGHT FLASHING. RESTARTED ONE TIME, TRAVELED TO PARKING AREA, ENGINE DIED AND WOULD NOT RESTART. CODE WAS P0087, FUEL PUMP PRESSURE FAILURE. NO PREVIOUS PROBLEMS OR HINTS OF THIS ISSUE. SUDDEN ENGINE FAILURE. VERY DANGEROUS, WAS DRIVING UPHILL, THE ONE RESTART ALLOWED ME TO LEAVE ROAD. DEALER NOTED NO FUEL CONTAMINATION. SYSTEM WAS PROPERLY PRIMED ON FUEL FILTER CHANGES. USED A ROSS-TECH CABLE AND SOFTWARE. REPAIR IS EXPECTED TO BE ABOUT $7000.00. PREVIOUS DIESEL 2001 MODEL WAS STILL RUNNING WITH 332,000 MILES WHEN THIS ONE WAS PURCHASED. TDICLUB.COM WEBSITE HAS NOTED MANY OF THESE FAILURES, SEARCH HPFP, HIGH PRESSURE FUEL PUMP. VW IS NOT FURNISHING PUMPS DESIGNED WITH THE US DIESEL FUEL QUALITY IN MIND. VW NEEDS TO CORRECT THIS PROBLEM, THERE HAVE BEEN A LOT OF THESE FAILURES. *TR
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Oct 17, 2012
CAR FLASHED ENGINE MALFUNCTION, DIED SOON AFTER, WILL NOT START UP AGAIN. *TR
Fuel system, Diesel, Electrical system, Fuel/propulsion system, Oct 16, 2012
I HAD JUST LEFT MY VW DEALERSHIP IT HAVE AN UNRELATED ISSUES LOOKED AT, I HAD A SERVICE THAT WED. I PULLED OUT OF THE DEALERSHIP DROVE ABOUT A MILE AND MY CAR FLASHED SO KIND OF WARNING. I TURNED AROUND TO GO BACK TO THE DEALERSHIP AND IT DIED. I WAS LESS THAN A MILE AWAY FROM GETTING ON THE INTERSTATE WHERE I WOULD HAVE BEEN TRAVELING AT 70 MPH. *TR
Fuel/propulsion system, Oct 10, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE VEHICLE STALLED. THE DRIVER WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Fuel system, Diesel, Fuel/propulsion system, Oct 2, 2012
OVER THE PAST 18 MONTHS, THE DEALER HAS REPLACED ALL THREE OF THE DIESEL FUEL PUMPS IN MY CAR. THE FAILURES DID NOT OCCUR IN TRAFFIC, NOR WAS THE CAR TOTALLY DISABLED. THE PURPOSE OF THIS REPORT IS TO ADD MY DATA TO THE OTHER REPORTS ALREADY COLLECTED. MY CAR HAS BEEN FIXED UNDER WARRANTY SO FAR, BUT MY WARRANTY WILL EXPIRE IN 15,000 MILES. I AM CONCERNED AS TO THE LONGEVITY OF THE REPLACEMENT PARTS. *TR
Fuel system, Diesel, Fuel/propulsion system, Sep 30, 2012
CAR LOST POWER AND STALLED. GLOW PLUG LIGHT STARTED FLASHING. HAD THE CAR TOWED TO THE DEALER. WARRANTY REPAIR. THEY SAID IT WAS THE ACCELERATOR SENSOR, BUT THAT MADE NO SENSE TO ME. THE CAR HAS PERFORMED OKAY SINCE THEN, BUT I'M CONCERNED THE SAME THING WILL HAPPEN AGAIN. I AM NOW OUT OF WARRANTY. THIS IS A 2009 TDI JETTA WAGON. *TR
Fuel/propulsion system, Sep 27, 2012
WHILE DRIVING DOWN THE ROAD, MY WARNING LIGHT FLASHED A COIL SYMBOL, PULLED THE CAR TO THE SIDE OF THE ROAD AND LOOKED UP THE PROBLEM IN THE MANUAL. BLINKING COIL INDICATED 'DRIVE TO LOCAL SERVICE' SO I TRIED TO CRANK THE CAR, WHICH STARTED. BEGAN TO DRIVE, BUT AS I APPROACHED A HILL AND INTERSECTION THE VEHICLE BECAME SLUGGISH AND SLOW. UPON BRAKING AT INTERSECTION, THE VEHICLE SHUT OFF. I WAS IN THE CAR WITH THREE OF MY FOUR CHILDREN, THE OLDEST IS 17 AND HAS A DL, SO I PUT HER IN THE DRIVERS SEAT AND MY 12 YEAR OLD AND I PUSHED THE CAR OUT OF THE INTERSECTION TO AVOID COLLISION. CALLED DEALERSHIP, THEY SAID TOW IT IN, AND I HAVE EXTENDED WARRANTY TO COVER DEFECTS. THE NEXT DAY I AM TOLD THAT THERE IS BAD FUEL, NOT GASOLINE BUT SWEET SMELLING DIESEL.( SC IS RUNNING CARS ON BIODIESEL WHICH HAS A SWEETER SMELL), WARRANTY COMPANY SENDING INSPECTOR. HIS REPORT SAYS HE SMELLED GASOLINE, BUT TECH SAYS IMPOSSIBLE AS THE VEHICLE WOULD NEVER HAVE GONE 450 MILES ON GASOLINE BEFORE THIS MALFUNCTION. WE FEEL THAT VW IS TRYING TO HIDE THE PROBLEM UNDER THE GAS COMPANIES AND AVOID MAJOR COST. STARING AT $8000 REPAIR BILL FOR A CAR NOW WORTH $12K. WE CANNOT AFFORD THIS KIND OF EXPENSE AS I AM SURE MOST CONSUMERS IN AMERICA WOULD CONCEDE. WE HAVE READ AND DOCUMENTED MANY CASES WHERE VW HAS REPAIRED THIS PROBLEM IN OR OUT OF WARRANTY BECAUSE OF THE DEFECTIVE PART. FEEL THAT THIS IS JUST NOW AN ISSUE WITH THE FUEL, THEY KNEW THE STANDARDS FOR HIGHWAY DIESEL WHEN THEY PUT THE PART IN THE CAR, SHOULDN'T HAVE SOLD IT IF IT WOULD NOT STAND UP TO THE PRESSURE. WILL NOT ACCEPT THIS AS OUR FAULT. CANNOT ACCEPT THIS AS OUR FAULT. *TR
Fuel/propulsion system, Sep 10, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 87,000.
Engine, Fuel/propulsion system, Sep 8, 2012
2009 JETTA VOLKSWAGEN TDI, WITH ONLY 50500 MILES ON IT. THE CAR DIED IN THE MIDDLE OF INTERSECTION AT 35MPH. THIS WAS DURING RUSH HOUR TRAFFIC. IN THE CAR WAS ME 32, MY WIFE 36, MY DAUGHTER OF 8 YEARS OLD AND SON OF 2 YEARS OLD. IT WAS A VERY SCARY EVENT. I HAD IT TOWED TO THE NEAREST VW DEALERSHIP. IT TOOK THEM 3 DAYS TO LOOK AT THIS CAR AND AFTER I CALLED 15 TIMES, THEY TOLD ME THAT THIS FUEL PUMP HAD BEEN SLOWLY BREAKING DOWN INSIDE THE FUEL TANK, RUNNING THROUGH THE LINES AND INTO THE INJECTORS. THEY HAVE TOLD MY THIS COULD BE EXTREMELY EXPENSIVE. I HAVE ALWAYS USED CLEAN DIESEL, AND FILLED UP AT NEW GAS STATIONS. THIS WAS JUST TODAY I SPOKE WITH THEM, AND I HAVE DONE SOME RESEARCHING AND FOUND THIS TO BE CALLED HPFP ISSUE. FROM AS MANY CASES I HAVE SEEN POSTED ON THE INTERNET, THIS SHOULD DEFINITELY BE A RECALL. *TR
Fuel/propulsion system, Aug 28, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED AND AN ENGINE MALFUNCTION MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP BROKE APART INTERNALLY AND THE METAL SHAVINGS FROM THE FUEL PUMP WERE FOUND THROUGHOUT THE FUEL SYSTEM. AS A RESULT, ALL FUEL RELATED COMPONENTS NEEDED TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11003 (FUEL SYSTEM, DIESEL) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Engine, Fuel/propulsion system, Aug 27, 2012
STARTED MY CAR FOR THE SECOND TIME THAT DAY, NOTHING OUT OF THE ORDINARY. ABOUT A MILE AWAY I EXPERIENCED THE CAR SHUTTING DOWN. I DOWNSHIFTED INTO SECOND, TURNED BACK ON BUT WHEN I GAVE IT GAS IT SPUTTERED. I WAS ON THE SIDE OF THE ROAD FOR 1.5HRS WAITING FOR TOW TRUCK. MECHANICS COMPUTER DESCRIBES THE PROBLEM AS LOW FUEL PRESSURE. *TR
Fuel/propulsion system, Aug 21, 2012
WHILE DRIVING AT 50 MPH, MY VEHICLE STOPPED ACCELERATING AND RPM WOULD NOT INCREASE ABOVE 2000RPM. THE GLOW PLUG AND CHECK ENGINE WARNING LIGHTS BOTH CAME ON. THIS ALMOST RESULTED IN AN ACCIDENT. I AVOIDED BEING HIT BY A LARGE TRUCK WHILE I WAS STALLED IN THE CENTER LANE OF A HIGHWAY. I HAD MY VEHICLE TAKEN TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP REPLACED THE FUEL RAIL SWITCH, BUT THE SAME ISSUE OCCURRED IN JUNE 2012, JULY 2012, AND AUGUST 2012. THIS APPEARS TO BE AN ISSUE RELATED TO THE HPFP (FUEL PUMP). I AM NOT VERY SATISFIED WITH THE VW DEALERSHIP'S INABILITY TO CORRECT THIS ISSUE. I LOSE FUEL PRESSURE ON A REGULAR BASIS WHICH CAUSES SAFETY CONCERNS WHILE MERGING INTO TRAFFIC. *TR
Fuel/propulsion system, Aug 9, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD BUZZING NOISE WITH THE ILLUMINATION OF THE INSTRUMENT PANEL WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL PUMP FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Fuel/propulsion system, Aug 7, 2012
WHILE LEAVING A CONCERT, THE VEHICLE WAS FINE LEAVING THE PARKING LOT. ONCE WE INCREASED SPEEDS TO 45 MPH, THE ENGINE COMPLETELY SHUT DOWN. THE DIALS ON THE DASHBOARD ALL FELL TO ZERO AND THE GAS PEDEL NO LONGER WORKED. WE COASTED INTO A SMALL CAMPGROUND AREA OFF TO THE SIDE OF THE ROAD. AFTER TRYING TO RESTART THE CAR THREE TIMES, IT FINALLY STARTED AND WE PROCEEDED TO GO DOWN THE ROAD, ONLY TO MAKE IT 500 MORE YARDS AND PULLED IN TO A HAY STACK PAD. AFTER NUMEROUS ATTEMPTS TO START WHILE SITTING ON THE PHONE WIHT OUR INSURANCE COMPANY, THE CAR STARTED ONCE AND DIED AFTER SITTING IDLE FOR THREE MINUTES. WE THEN ATTEMPTED TO START IT ONE LAST TIME AND DROVE 25 MPH TO THE NEAREST GAS STATION. WE ALL GOT OUT OF THE CAR, LOCKED IT UP THINKING IT MAY HAVE SOMETHING TO DO WITH AN ANTITHEFT FEATURE. WE GOT BACK IN THE CAR AND WERE ABLE TO DRIVE 41 MILES HOME AT HIWAY SPEEDS. THE FOLLOWING DAY WE DROVE 5 MILES INTO TOWN AND IT DIED AGAIN GOING 25 MPH. THE CLOSEST VOLKSWAGON IS ANOTHER 25 MILES AWAY. *TR
Fuel/propulsion system, Jul 27, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS TRADED DUE TO THE DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Fuel/propulsion system, Jul 24, 2012
DRIVING AT LOW SPEED IN THE CITY, WHEN A ENGINE FAILURE WARNING DISPLAYED AND THE VEHICLE STARTED RUNNING ROUGH. TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP FAILED SENDING METAL SHARDS THROUGHOUT THE FUEL SYSTEM. THIS HAS APPARENTLY TRIGGERED REPLACEMENT OF THE ENTIRE FUEL SYSTEM FROM THE PUMP TO THE ENGINE. AFTER RESEARCHING THIS ONLINE, I HAVE FOUND THAT THIS IS A KNOWN ISSUE. TO MY KNOWLEDGE THE HPFP'S HAVE NOT BEEN RECALLED. VW AND YOUR WEBSITE SO FAR STATES THAT THE PROBLEM IS A FUEL CONTAMINATION ISSUE, BUT I HAVE ONLY BOUGHT DIESEL FROM MURPHY USA I CONFIRMED THIS WITH RECEIPTS. ( A HIGH VOLUME DEALER IN MY AREA). THE DEALERSHIP STATES THAT THE REPAIR SHOULD BE COVERED EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS SUSPECT TO ME. EITHER OUR FUEL STANDARDS ARE NOT PAR WITH THE REST OF THE WORLD AND NEED FURTHER REGULATION OR THE PUMPS NEED TO BE RECALLED. BUT A CAR DESIGNED TO SAVE MONEY BY CONSERVING FUEL IS NOT DOING THAT IF THE 27000 DOLLAR CAR NEEDS 10000 DOLLARS OF WORK. *TR
Fuel/propulsion system, Jul 16, 2012
DRIVING VEHICLE THEN LOSS OF ALL POWER. HIGH PRESSURE FUEL PUMP FAILURE. *TR
Power train, Engine, Fuel/propulsion system, Jul 9, 2012
VEHICLE IS A 2009 JETTA SEDAN - TDI (DIESEL) VEHICLE SHUT DOWN WHILE DRIVING. FLOW PLUG LIGHT FLASHED ON DASH ALONG WITH DISPLAY OF "ENGINE FAULT WORKSHOP" VEHICLE WOULD NOT RESTART. PULLED CODE OF P0087 FUEL RAIL/SYSTEM PRESSURE LOW. TOWED TO DEALER, BOUCHER VW IN FRANKLIN, WI. DEALER CONFIRMED FAULT WAS A HIGH-PRESSURE FUEL PUMP FAILURE. *TR
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Jun 13, 2012
I WAS GOING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE ENGINE LOST POWER AND STALLED. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THEN HAVE IT TOWED. MY SPOUSE IS AN ENGINE MACHINIST, AND AFTER TALKING TO A VOLKSWAGEN DEALERSHIP, AND TAKING THE CAR APART, FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. SO FAR, HE HAS SPENT $3200 FOR PARTS WHICH HAS DEPLETED OUR SAVING ACCOUNT. HE IS SELF EMPLOYED AND I WORK PART TIME AND PART TIME STUDENT, PAYING $400 A MONTH FOR A CAR WE THOUGHT WOULD BE SAFE, DEPENDABLE AND ECONOMICAL! THIS IS CLEARLY A SAFETY ISSUE, DOCUMENTED FOR OVER 2 YEARS WITH NO RESPONSIBILITY TAKEN BY VW, WHO HAS FALSELY DENIED ANY ONGOING ISSUE OF THIS SORT. FORTUNATELY, MY HUSBAND CAN DO THE LABOR, BUT PEOPLE ARE SPENDING $8,000 TO $10,000 TO GET THIS VW PROBLEM FIXED, AND IN SOME CASES HAS HAPPENED AGAIN. THIS HIGH PRESSURE FUEL SYSTEM IS FAULTY AND UNSAFE. VW NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT TO ENSURE CUSTOMER SAFETY ON THE ROADWAYS. *TR
Fuel/propulsion system, May 31, 2012
THIS IS A VW JETTA 2009 TDI WITH 74,200 MILES. I HAVE BEEN THE ONLY OWNER. VEHICLE SUDDENLY LOST POWER AND BLACK SMOKE CAME FROM EXHAUST, RED LIGHTS ON DASHBOARD CAME ON WITH ERROR MESSAGE "ENGINE FAILURE". TECHNICIAN AT VW DEALER FOUND THE TURBO CHARGER HAD AN INTERNAL FAILURE. THE FAULTY TURBO PUMPED OIL THROUGHOUT THE EXHAUST SYSTEM INTO THE CAT CONVERTERS, AND HOSES. ALL WOULD NEED TO BE REPLACED AND COSTS $7,200. *TR