2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: fuel system
226 reports, newest first. Show all
Fuel system, Diesel, Engine, Dec 20, 2016
WIFE WENT OUTSIDE TO START HER TDI AND AFTER SITTING AND MAKING NO PROGRESS IN WARMING AND SMELLING A LOT OF UN-BURNT DIESEL SHE DECIDED TO SHUT IT OFF. AFTER SHE CAME INSIDE AND TOLD ME IT WAS NOT WARMING UP AND IT SEEMED TO BE RUNNING OUT OF FUEL VERY QUICKLY I WENT OUTSIDE TO CHECK IT OUT. I COULD SEE THAT DIESEL HAD LEAKED ONTO THE GROUND, SO I OPENED THE HOOD AND FUEL WAS DRIPPING FROM THE ENGINE MOUNTED FUEL PUMP. I LEFT IT OVERNIGHT AT THIS POINT TO MAKE SURE NO FIRES WHERE STARTED. THE NEXT MORNING I TOOK IT APART TO FIND OUT WHAT THE SOURCE OF THE LEAK AND AFTER REMOVING THE PUMP, ASSOCIATED ELECTRICAL, AND RUBBER LINES I SAW THE END OF THE PUMP HAD POPPED OUT OF ITS CRIMPED ALUMINUM CASE. THIS WAS ALLOWING DIESEL TO LEAK PAST THE RUNNING ELECTRIC PUMP AND ONTO THE RUNNING ENGINE WHICH AT THE POINT OF TURNING IT OFF HAD COVERED THE ENTIRE SERPENTINE SIDE OF THE ENGINE COMPLETELY IN FUEL. IT WAS A BOSCH PART #1K0 906 098A WE HAVE CONTACTED VW ABOUT THIS AND THEY OFFERED NO ASSISTANCE IN EITHER OFFERING TO INVESTIGATE THE LEAK OR EXPEDITING THE BUYBACK PROCESS TO REMOVE THIS VEHICLE FROM THE ROADS AND MY DRIVEWAY KNOWING THAT IT LEAKED FUEL. VW DID ACKNOWLEDGE A PRIOR RECALL ON A RUBBER FUEL SUPPLY LINE HAD BEEN PERFORMED BEFORE THE CAR WAS PURCHASED. *TR
Fuel system, Diesel, Nov 4, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THAT THE HIGH COMPRESSION FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO COVER THE COSTS OF THE REPAIR. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/21/16*LJ *TR
Fuel system, Diesel, Jan 19, 2015
GLOW PLUG WARNING LIGHT BEGAN FLASHING AND ENGINE LOST MUCH OF ITS POWER. AFTER ABOUT 1 MINUTE OF ADDITIONAL DRIVING ENGINE STOPPED IN THE MIDDLE OF THE ROAD LEADING TO LOSS OF POWER STEERING AND BRAKES. MANAGED TO COAST CAR OFF TO SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. CAR TOWED TO LOCAL MECHANIC AND DIAGNOSED AS A HIGH-PRESSURE FUEL PUMP (HPFP) FAILURE WHICH RESULTED IN METAL FLAKES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR
Fuel system, Diesel, Jan 19, 2015
WHILE DRIVING IN LOCAL, I WAS SO SCARED WHEN MY 09 VW JETTA SPORTWAGEN TDI SUDDENLY STOPPED, COMPLETELY OUT OF POWER. THE CAR STOPPED RIGHT BEFORE WE ENTERED THE INTERSECTION. IT COULDN'T BE ABLE TO RESTART. THERE WERE NO ENGINE LIGHT ON, NO WARNING SIGNS. THE CAR JUST COMPLETELY SHUT DOWN WITHOUT ANY SIGNS AND WE HAVE TO HAVE IT TOWED. I CONSIDER THIS AS A SERIOUS SAFETY ISSUE SINCE IF THE CAR JUST SHUT DOWN LIKE THAT WHILE ON FREEWAY, IT COULD LEAD TO MANY CAR ACCIDENTS AND DEATHS. THE DIAGNOSIS SHOWED THAT THERE IS METAL PIECES FLOW INSIDE THE FUEL LINE WHICH CAUSE FUEL SYSTEM DAMAGE AND BREAK DOWN THE HIGH PRESSURE FUEL PUMP. THIS ISSUES HAS BEEN HAPPENING TO CARS IN THE SAME MODEL WHICH HAS BEEN REPORTED OVER THE YEARS. NHTSA SHOULD HAVE SOLUTIONS FOR THIS SAFETY ISSUES WITH THESE VW'S CAR MODELS TO PREVENT SERIOUS CAR ACCIDENTS ESPECIALLY ON HIGHWAY. *TR
Fuel system, Diesel, Electrical system, Engine, Dec 22, 2014
DRIVING DOWN FREEWAY AT 61MPH, ENGINE TURNS OFF. NO POWER STEERING OR BRAKES WHILE I CHANGED LANES IN HEAVY TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. CAR WOULD NOT START AND HAD TO TOW TO THE DEALERSHIP. DEALER REPLACED BATTERY, PRIMED FUEL SYSTEM, GAVE CAR BACK. AFTER FIVE DAYS, CHECK ENGINE LIGHT CAME ON, SO I TOOK CAR TO DEALERSHIP. THEY REPLACED GLOW PLUG CONTROL MODULE AND GAVE CAR BACK. DRIVING DOWN HIGHWAY WHEN CAR AGAIN DIES, ENGINE TURNS OFF WITHOUT WARNING. I HAVE TO CHANGE LANES AGAIN WITH NO POWER STEERING OR BRAKES TO GET OFF THE ROAD. TOWED VEHICLE TO DEALERSHIP WHERE THEY SAY THE HIGH PRESSURE FUEL PUMP NEEDS TO BE REPLACED. THIS IS A VERY SCARY AND DANGEROUS PROBLEM TO HAVE A CAR TURN ITSELF OFF WHILE DRIVING DOWN THE FREEWAY. *TR
Fuel system, Diesel, Dec 5, 2014
ON 11/3/2014 I DROVE MY 2009 VOLKSWAGEN JETTA TDI TO WORK ON INTERSTATE 90 , WHEN THE CARS ENGINE LIGHT CAME ON AND THE VEHICLE IMMEDIATELY STARTED TO DECREASE SPEED. BY THE TIME I FOUND A SAFE SPOT TO PULL OVER THE VEHICLE SHUT DOWN COMPLETELY. MY CAR HAD TO BE TOWED TO AN AUTOSHOP WHERE I WAS TOLD THAT MY CARS HIGHPRESSURE FUEL PUMP SHUT DOWN AND CONTAMINATED THE WHOLE FUEL SYSTEM WITH METAL FROM THE SECONDARY FUEL PUMP.I HAD PURCHASED THIS CAR USED JUST THIS FEBRUARY FOR $15000 AND NOW I HAVE TO PAY A BILL OF $7000 TO BE ABLE TO DRIVE IT AGAIN.I DID DO SOME RESEARCH AND DISCOVERED THAT I AM NOT THE ONLY DRIVER WITH A 2009 VW JETTA WHERE THE HIGHPRESSURE FUEL PUMP FAILED. *TR
Fuel system, Diesel, Engine, Oct 20, 2014
THE CAR WAS RUNNING FINE UP TO THE TIME IT QUIT. IT STALLED IN A PUDDLE AFTER 7 DAYS OF RAIN SO I ASSUMED IT HAD GOTTEN WATER IN THE SYSTEM SOMEHOW. I HAD IT TOWED TO MY LOCAL MECHANIC. HE IN TURN CALLED THE DEALER WHO SAID THEY WERE UNABLE TO SELL HIM THE PARTS FOR THE REPAIR AND THAT I NEEDED TO HAVE IT TOWED TO THEM. I HAVE SINCE BEEN TOLD THE REPAIR WORK WILL BE BETWEEN 8 AND 10 THOUSAND DOLLARS TO REPLACE THE DIESEL FUEL SYSTEM! I TOLD THEM TO HOLD OFF SO THAT I CAN WAY MY OPTIONS. I HAVE SINCE VERIFIED THAT INDEED THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND DESTROYED THE FUEL SYSTEM. *TR
Fuel system, Diesel, Sep 3, 2014
HIGH PRESSURE FUEL PUMP FAILED (2.0L TDI CLEAN DIESEL MOTOR). THIS IS COVERED UNDER EA11003. *TR
Fuel system, Diesel, Aug 24, 2014
MY VW JETTA TDI 2009 STALLED IN TRAFFIC IN DEC. 2010, IT WAS ONLY A YEAR OLD WITH 23,000 MILES. THE DEALER SAID I MUST HAVE PUT REG. GAS AND NOT DIESEL. I SAID I HAD RECEIPTS AND HE COULD TEST IT TO PROVE I HADN'T. THE DAMAGE WAS $8,000 FOR A NEW FUEL SYSTEM INCLUDING TANK. IT WAS CALLED A HIGH PRESSURE FUEL PUMP MALFUNCTION WITH FUEL SYSTEM CONTAMINATION. HE SAID THERE WAS METAL SHARDS THAT DISINTEGRATED THE ENTIRE FUEL SYSTEM. IT WAS COVERED UNDER WARRANTY. NOW AUGUST 7, 2014, THE EXACT SAME THING OCCURRED AND IT IS NOT UNDER WARRANTY BUT THE DEALER WILL COVER IT AGAIN FOR FREE. CHECKING ON-LINE, I SEE THIS IS A COMMON PROBLEM AND THERE NEEDS TO BE A RECALL OR WE SHOULD GET A NEW CAR. I ASKED DEALER IF HE COULD GUARANTEE IT WON'T HAPPEN AGAIN AND HE CAN'T! BUT HE SAYS VW WILL ALWAYS FIX IT FOR FREE IF IT HAPPENS AGAIN. WHAT IF IT HAPPENS AND SOMEONE DIES IN AN ACCIDENT WHEN IT STALLS ON THE FREEWAY? WILL THEY DO A RECALL ONCE SOMEONE DIES?!!!!! *TR
Fuel system, Gasoline, Power train, Jul 22, 2014
WAS TURNING RIGHT ONTO A BACKROAD, SHIFTING FROM GEARS 1 TO GEAR 2 HITTING 22 MPH. LOST ALL ACCELERATION, HAD TO PULL OVER AND TURN VEHICLE OFF, SMELL OF SMOKE BUT NO VISUAL, LET VEHICLE SIT, CHECKED OIL, COOLANTS, ALL PERFECT. SMELL WENT AWAY, ATTEMPTED TO START VEHICLE WITH HOOD OPEN, CHECKED ENGINE WITH VEHICLE ON, MOVEMENT OF 1-2 INCHES FROM ENGINE ROCKING SEVERELY. TURNED VEHICLE OFF, TOWED TO DEALERSHIP. *TR
Fuel system, Gasoline, Jul 9, 2014
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A SUDDEN LOSS ON ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED HIGH PRESSURE FUEL PUMP AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 119,000.
Fuel system, Diesel, Jul 3, 2014
FLASHING GLOW PLUG LIGHT AND ENGINE WARNING WITH LOSS OF POWER. ENGINE DIED WITHIN SEVERAL MINUTES. COASTED TO SAFE SPOT TO PULL OFF ROAD. TOWED TO VW DEALER WHO DIAGNOSED HIGH PRESSURE FUEL PUMP (HPFP) FAILURE WITH METAL THROUGHOUT FUEL SYSTEM. *TR
Fuel system, Diesel, Jul 1, 2014
DRIVING IN THE NEIGHBORHOOD WHEN ALL OF A SUDDEN CAR'S RPM'S GO SUPER HIGH. I TURN OFF THE VEHICLE AND IT WOULDN'T START AGAIN. HAD IT TOWED TO VW DEALER WHO HAS DIAGNOSED PROBLEM AS FULL FUEL SYSTEM BLOW OUT/FAILURE. I AM THE ORIGINAL OWNER. NO PROBLEMS PREVIOUSLY AND NO SYMPTOMS OF FUEL SYSTEM PROBLEMS PRIOR TO THIS INCIDENT. *TR
Fuel system, Diesel, May 29, 2014
WHILE DRIVING, A WARNING MESSAGE BRIEFLY APPEARED STATING ENGINE MANAGEMENT MALFUNCTION FOLLOWED BY A BLINKING HEAT COIL LIGHT. THE MANUAL SAID TO TAKE TO REPAIR STATION AS SOON AS POSSIBLE, BUT WITHIN 1 MILE THE JETTA TDI LOST POWER, MY CAR ALMOST STOPPING AND EVENTUALLY LOSING ALL POWER. LUCKILY I WAS NOT ON THE FREEWAY WHERE THIS WOULD HAVE BEEN VERY DANGEROUS, AND I WAS ABLE TO PULL TO THE SIDE OF A COUNTRY ROAD, CALLING FOR A TOW TRUCK. ANALYSIS FOLLOWING INSTRUCTIONS ON A VW SERVICE BULLETIN SHOWS THE PRIMARY FUEL PUMP THAT SUPPLIES THE SYSTEM FAILED AND THE VANE PUMP RELEASED METAL INTO THE ENTIRE FUEL SYSTEM, GETTING PAST THE FILTER (ANOTHER DEFECT?) AND GOING ALL THE WAY TO THE INJECTORS. THE ENTIRE SYSTEM EXCEPT THE GAS TANK WILL NEED TO BE REPLACED. VW SAYS THIS $7000 REPAIR IS NOT UNDER WARRANTY. VW SHOULD HAVE RECALLED THE FAULTY FUEL PUMP AND FAULTY FILTER THAT ALLOWED THE METAL TO CONTINUE INTO THE ENTIRE SYSTEM. I AM BEING TOLD THAT ONE DEALERSHIP IS HANDLING 2-3 OF THESE CASES A WEEK! I FIND ON THE INTERNET THAT THIS HAS CAUSED ACCIDENTS. *TR
Fuel system, Diesel, May 26, 2014
WHILE IDLING IN DRIVE THROUGH, ENGINE STARTED MAKING A RUBBING NOISE, FOLLOWED BY SUDDEN ENGINE SHUTDOWN AND "ENGINE FAILURE" WARNING MESSAGE. WOULD NOT RESTART. HAD TO PUSH VEHICLE OUT OF DRIVE THROUGH AND AWAIT TOW. VW SERVICE DEPARTMENT CONFIRMED THE HIGH PRESSURE FUEL PUMP HAD FAILED, AND THE ENTIRE SYSTEM WOULD NEED TO BE REPLACED (AS DESCRIBED IN CAMPAIGN EA11003). THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE (PREVIOUS INSTANCE WAS IN NOVEMBER 2012). *TR
Fuel system, Diesel, May 26, 2014
WHILE PASSING THROUGH A BUSY INTERSECTION, ENGINE SUDDENLY SHUTDOWN, WITH ENGINE FAILURE WARNING MESSAGE. WOULD NOT RESTART. PUSHED VEHICLE OUT OF INTERSECTION AND TO SHOULDER, WHERE I AWAITED TOW TRUCK. HIGH PRESSURE FUEL PUMP HAD FAILED, CONTAMINATING THE ENTIRE FUEL SYSTEM WITH SHRAPNEL, REQUIRING THE ENTIRE SYSTEM TO BE REPLACED. THIS IS IN LINE WITH FAILURE DESCRIBED IN CAMPAIGN EA11003. *TR
Fuel system, Diesel, May 11, 2014
DRIVING ON I-95 AT 70 MPH, GLOW PLUG LIGHT BEGAN TO BLINK, THEN ENGINE FAILURE LIGHT CAME ON. ENGINE BEGAN TO SLOW, TURNED ONTO NEXT EXIT AND WHEN I RELEASED THE GAS PEDAL, THE ENGINE STOPPED RUNNING. WAS ABLE TO COAST TO EDGE OF ROADWAY. TOWED TO VW DEALER IN FLORENCE, SC AND WAS TOLD I HAD FUEL PUMP FAILURE AND WOULD NEED A NEW FUEL SYSTEM COSTING BETWEEN $8,000 - $10,000. *TR
Fuel system, Diesel, May 6, 2014
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 166,798. UPDATED 06/09/14*LJ 06/13/2014 *JS
Fuel system, Diesel, May 4, 2014
I GOT A WARNING LIGHT ON THE INSTRUMENT PANEL INDICATING "DIESEL PARTICULATE FILTER." AFTER A FEW MINUTES, I GOT ANOTHER WARNING LIGHT INDICATING AN OVERHEAT IN THE EXHAUST SYSTEM. I IMMEDIATELY TOOK THE CAR TO THE DEALER. I WAS PRESENTED WITH A BILL FOR $6,800. I HAVE NEVER HEARD OF THAT PROBLEM IN VW'S, SO I WOULD HOPE SOMEONE WOULD LOOK INTO IT. EVERYONE WHO BUYS A VW DIESEL SHOULD KNOW THAT A POTENTIAL EXISTS THAT A CLOGGED FILTER WOULD RESULT IN A $6,800 REPAIR. *TR
Fuel system, Gasoline, Apr 11, 2014
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE DRIVER DROVE AT 65 MPH, THE VEHICLE STALLED. THE ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE FUEL INJECTION PUMP RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 92,846.
Fuel system, Diesel, Apr 10, 2014
AS THE CAR (A 2009 VW JETTA TDI) WAS ENTERING AN INTERSECTION THE HIGH PRESSURE FUEL PUMP MALFUNCTIONED (COMPLETELY) CAUSING THE CAR TO STOP IN THE MIDDLE OF THE INTERSECTION. IT COULD NOT BE RESTARTED, WAS PUSHED TO THE SIDE OF THE ROAD AND SUBSEQUENTLY TOWED TO THE DEALER. *TR
Fuel system, Diesel, Fuel/propulsion system, Apr 3, 2014
DRIVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE ON THURSDAY MARCH 27, 2014, THE CAR BEGAN TO FLASH THE "GLOW PLUG" WARNING LIGHT ALONG WITH A MESSAGE "ENGINE FAULT WORKSHOP". AT THIS POINT IN TIME THE CAR WOULD ONLY DO ABOUT 50 MPH ON THE INTERSTATE FOR ABOUT 2 MORE MILES UNTIL I FOUND A SAFE LOCATION TO PULL OFF THE INTERSTATE. THE CARS ENGINE STALLED AS I WAS MAKING MY WAY OFF THE ROAD. I WAS UNABLE TO GET THE CAR TO START AGAIN. THE CAR WAS TOWED THE SAME DAY TO A LOCAL GARAGE OF MY CHOICE. THE TECHNICIANS TOOK FIVE DAYS TO DIAGNOSE THE PROBLEM, WHICH WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. I WAS TOLD THE ENTIRE FUEL SYSTEM MUST BE REPLACED IN ORDER FOR THE CAR TO RUN PROPERLY, DUE TO THE FACT THAT THE ENTIRE FUEL SYSTEM GETS CONTAMINATED WITH TINY METAL SHAVINGS WHEN THE PUMP FAILS, THE COST WAS ESTIMATED AT $8000-$10000 FROM A LOCAL VW DEALER. I CALLED THE DEALER AND EXPLAINED THE PROBLEM, THEY TOLD ME THEY ARE AWARE OF THIS ISSUE ON SOME MODELS BUT THERE ARE CURRENTLY NO RECALLS, SO NOTHING WOULD BE COVERED UNDER A WARRANTY. I AM NOT HAVING THE CAR FIXED DUE TO THE FACT THAT I DON'T HAVE THAT KIND OF MONEY AND THE CAR ITSELF IS ONLY VALUED AT AROUND $14000. MY CHOICES ARE TO LET THE BANK REPO MY CAR AND RUIN MY PERFECT CREDIT THAT I HAVE BEEN BUILDING FOR 15 YEARS, OR KEEP PAYING THE $350 A MONTH FOR A CAR THAT DOESN'T RUN FOR THE NEXT 4 YEARS. IT IS A CRIME THAT VW IS AWARE OF THIS BUT ARE CONTINUING TO ROB US UNFORTUNATE PEOPLE THAT OWN THESE CARS BECAUSE THEY WILL NOT ISSUE A RECALL OR COVER REPAIR BILLS. THANK YOU FOR YOUR TIME ON THIS SUBJECT. *TR
Fuel system, Diesel, Apr 2, 2014
HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY. THIS IS THE DIESEL MODEL OF THE CAR. TDI TRIM. THE CAR SUDDENLY AT 65 MILES PER HOUR GAVE A FAILURE/WORKSHOP ERROR. TRAFFIC SLOWED DOWN AND NEEDED TO BRAKE. WHEN TRAFFIC PICKED UP, THE CAR WAS NOT ABLE TO ACCELERATE AS QUICKLY, BARELY GAINING 1MPH A SECOND. THE CAR WENT INTO LIMP MODE WITH A MAX SPEED OF 40 MPH. TOOK THE CAR TO DEALER AND WAS DIAGNOSED WITH A HIGH PRESSURE FUEL PUMP FAILURE, REQUIRING THE ENTIRE FUEL SYSTEM FLUSHED AND EVERYTHING NEAR AND AHEAD OF THE FUEL PUMP TO BE REPLACED. *TR
Fuel system, Gasoline, Feb 27, 2014
2009 VW JETTA SPORTWAGEN TDI WAS BEING OPERATED NORMALLY. PARTIAL POWER LOSS WAS ENCOUNTERED AND DASH INDICATOR LIGHTS BEGAN TO ILLUMINATE. VEHICLE WAS ABLE TO CONTINUE TO NEARBY DESTINATION. WHEN DRIVER ATTEMPTED TO START THE VEHICLE AGAIN IT WOULD NOT START. VEHICLE WAS TOWED TO LOCAL VW DEALERSHIP. DIAGNOSIS WAS COMPLETE FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP). ENTIRE FUEL SYSTEM WAS REPLACED ALONG WITH HPFP. MANUFACTURER PAID FOR ALL REPAIRS. FUEL WAS TESTED AND NO FOREIGN CONTAINMENTS WERE FOUND.
Fuel system, Diesel, Vehicle speed control, Engine, Feb 22, 2014
MY JETTA LOST POWER FROM GOING 60MPH TO 35-40 AND AFTER A MIN IT SHUT DOWN ON HIGHWAY. I MANAGED TO PUSH IT ON A SHOULDER AND TRIED TO START AGAIN BUT NOTHING HAPPENED. I TOWED IT AWAY TO MECHANIC AND FOUND OUT THAT MY HIGH PRESSURE FUEL PUMP SHATTERED AND RELEASED BUNCH OF TINY METAL PEACES IN TO THE FUEL FILTER AND ENGINE. MECHANIC TOLD ME THAT IT HAPPENED BECAUSE OF A DESIGN FLAW WITH THE PUMP THAT VW ADMITTED BUT HAVEN'T DONE ANYTHING ABOUT THAT. SO I'M WONDERING WHAT IF A SEMI TRUCK CAME AT THE SAME TIME AND HIT ME WOULD THEY DO SOMETHING ABOUT IT THEN? *TR