2009 Volkswagen Jetta

Problems, recalls and owner-reported issues

Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.

Complaints by model year
  1. 904

Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.

Primary concernFuel system227 reports · 25% of complaints
Owner complaints904Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Fuel system227
  2. Service brakes215
  3. Diesel195
  4. Power train142
  5. Electrical system112
  6. Fuel/propulsion system103
  7. Electronic stability control (ESC)98
  8. Engine95

Recalls and investigations

  1. Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020

    Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

    Campaign 20E064000 on NHTSA.gov

  2. Other or unspecifiedSep 25, 2019

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

    Campaign 19V679000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

    A loss of vehicle control can increase the risk of a crash.

    Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

    Campaign 16V913000 on NHTSA.gov

  4. Fuel system, dieselOct 3, 2011

    VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

    DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

    VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 11V490000 on NHTSA.gov

  5. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010

    VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.

    IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

    DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 10V621000 on NHTSA.gov

  6. Power train, automatic transmissionAug 20, 2009

    VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

    THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

    VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 09V333000 on NHTSA.gov

  7. Power train, driveline, driveshaftMay 19, 2009

    VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.

    IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.

    DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 09V164000 on NHTSA.gov

Representative owner complaints: fuel system

226 reports, newest first. Show all

  1. Fuel system, Diesel, Feb 23, 2013

    WHILE DRIVING, THERE WAS A BRIEF GRINDING NOISE, AND THE MOTOR SUDDENLY STOPPED PROVIDING POWER, THE POWER STEERING STOPPED, AND EVERY WARNING LIGHT CAME ON. FORTUNATELY I WAS ON A CITY STREET IN VERY LIGHT TRAFFIC AND COULD COAST SAFELY TO THE CURB. I TRIED TO RESTART IT, AND THE ENGINE WOULD CRANK, BUT WITHOUT IGNITION. I HAD THE CAR TOWED TO THE DEALER, AND THEY TOLD ME THAT THE HIGH PRESSURE DIESEL FUEL PUMP HAD DISINTEGRATED, AND HAD TO BE REPLACED WITH A NEW REDESIGNED ONE. THIS THEY DID AT NO COST, FOR WHICH I AM VERY GRATEFUL. *TR

  2. Fuel system, Diesel, Fuel/propulsion system, Feb 12, 2013

    DIESEL FUEL PUMP FAILURE WHICH CLOGGED FUEL FITTER AND INJECTION SYSTEM WHICH IN TURN CAUSED ENGINE TO CUT OUT. *TR

  3. Fuel system, Diesel, Fuel/propulsion system, Feb 5, 2013

    CAR APPEARED TO BE SLUGGISH AS I WAS DRIVING BACK TO THE OFFICE FROM LUNCH. AS I APPROACH THE LAST MAJOR INTERSECTION BEFORE GETTING ON THE HIGHWAY, THE CAR STARTED TO MAKE A VERY LOUD TICKING/KNOCK SOUND THAT WAS REV DEPENDENT. AS I ACCELERATED ON THE HIGHWAY TWO FAULTS CAME UP ON THE INSTRUMENT CLUSTER. THEY WERE A FLASHING GLOW PLUG LIGHT AND THE PHRASE ENGINE FAULT WORKSHOP. I WAS JUST REACHING THE SPEED LIMIT AT THIS TIME BUT POWER BEGAN TO FADE (IN HEAVY TRAFFIC, LUCKILY I HAD NOT YET MOVED INTO OTHER LANES). I MANAGED TO DRIVE AT 40 TO 45 MPH TO THE NEXT EXIT AND SAFELY PARKED THE CAR. THE CAR WAS TOWED TO THE LOCAL VW DEALER WHO NOTED THAT THE HPFP (HIGH PRESSURE FUEL PUMP) HAD FAILED AND TAKEN OUT THE ENTIRE FUEL SYSTEM (THE CAR IS DIESEL POWERED). THE DIESEL FUEL IN THE TANK WAS TESTED AND CAME BACK UNCONTAMINATED. IT HAD BEEN 54 MILES SINCE MY LAST FILL UP ON 2/2/2013. *TR

  4. Fuel system, Diesel, Fuel/propulsion system, Feb 1, 2013

    THIS CAR IS A VW JETTA TDI (TURBODIESEL). DRIVING ON I-96 BETWEEN LANSING AND BRIGHTON THE JETTA BEGAN TO RUN ROUGHLY WITH A LOSS OF POWER. THE TRAFFIC WAS VERY SLOW DUE TO A SNOWSTORM, SO I WAS ABLE TO CONTINUE DRIVING. THE CAR RAN INCREASINGLY ROUGH AND EVENTUALLY STOPPED. THE CAR WAS TOWED TO MY LOCAL DEALERSHIP, GERMAIN VW IN ANN ARBOR. THE REPORT WAS FUEL SYSTEM FAILURE DUE TO THE HPFP BREAKING APART. THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED AND THE FUEL TANK FULLY CLEANED OF METAL FRAGMENTS. *TR

  5. Fuel system, Diesel, Jan 28, 2013

    WHILE TRAVELING AT POSTED SPEEDS CAR SUDDENLY LOST POWER, FLASHING GLOW PLUG LIGHT CAME ON IN ENGINE, CAR COULD NO LONGER MAINTAIN HIGHWAY SPEEDS. PREVIOUSLY CAR HAD NUMEROUS INSTANCES WHEN STARTING FROM A STOP HAVING HESITATION OR FAILURE TO ACCELERATE NORMALLY CREATING POTENTIAL HAZARDS WITH CROSS TRAFFIC. APPARENT FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) ON THE DIESEL ENGINE. THIS IS THE SECOND FAILURE OF THE HPFP IN THIS CAR, FIRST WAS REPLACED BY DEALER WARRANTY AND THEY ADVISED ME OF THE INITIAL REPLACEMENT.

  6. Fuel system, Diesel, Other or unspecified, Engine, Fuel/propulsion system, Jan 28, 2013

    DRIVING UP A MOUNTAIN HIGHWAY, THE CAR LOST ALL POWER (EVEN WITH THE GAS PEDAL TO THE FLOOR). ONCE PULLED OVER, THE VEHICLE WOULDN'T START AGAIN. THE HIGH PRESSURE FUEL PUMP IN THE TDI FAILED CATASTROPHICALLY AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. *TR

  7. Fuel system, Diesel, Fuel/propulsion system, Jan 11, 2013

    THIS IS THE SECOND COMPLAINT FILED ON THIS CAR. THE REF # FOR THE FIRST NHTSA COMPLAINT IS VOQ 10484807. ON NOV 26, 2012 (DATE TAKEN FROM DEALER REPAIR INVOICE) I PICKED THE CAR UP AT THE DEALERSHIP AFTER THE INITIAL FAILURE REPAIRS. I RESET THE TRIP METER (I DON'T REMEMBER THE EXACT MILEAGE THE VEHICLE HAD WHEN I PICKED IT UP). LATER THAT SAME DAY (26 NOV 12) I TOOK THE CAR BACK TO THE DEALERSHIP AND TOLD THEM THE ENGINE WAS MAKING A WEIRD SOUND. THE MECHANIC AGREED THAT THE ENGINE WAS MAKING A WEIRD SOUND AND SAID HE THOUGHT IT WAS THE NEW SECONDARY FUEL PUMP MAKING THE NOISE. THE DEALERSHIP AGREED TO ORDER A NEW SECONDARY PUMP FOR THE CAR AND THEY TOLD TO CONTINUE DRIVING THE CAR UNTIL THE NEW PUMP ARRIVED. ON OR ABOUT 12 DEC 2012, THE CAR SUFFERED ANOTHER RAPID DECELERATION FAILURE IDENTICAL TO THE ONE THAT OCCURRED ON 26 SEP 2012 WITH THE EXCEPTION THAT THE ENGINE DID NOT COMPLETELY QUIT. I WAS ABLE TO LIMP THE CAR HOME (TOP SPEED WAS APPROXIMATELY 20 MPH) USING SIDE STREETS AND STAYING OFF THE FREEWAY. THE TRIP METER HAD 349 MILES ON IT WHEN I GOT HOME. I CALLED THE DEALERSHIP AND HAD THE CAR TOWED TO THEM. THEY REPLACED THE FUEL TANK PUMPS (APPARENTLY THERE ARE TWO PUMPS IN THE FUEL TANK). WHILE THEY WERE TEST DRIVING THE VEHICLE, TO RETURN IT TO ME, THEY EXPERIENCED A RAPID DECELERATION (FROM THEIR DESCRIPTION IT APPEARED AS THE SAME FAILURE I HAD JUST EXPERIENCED). THE DEALERSHIP CALLED ME AND TOLD ME THEY WERE AT A LOSS TO EXPLAIN THE FAILURE AND THEY WOULD HAVE TO CALL THE VW TECH LINE FOR HELP. VW TOLD THEM THEY THOUGHT THE PROBLEM WAS THE HPFP. IN TOTAL, ALL THREE FUEL PUMPS WERE ONCE AGAIN REPLACED. TO VW AND HOY-FOX CREDIT THESE REPAIRS WERE DONE AT NO COST TO ME (EXCEPT FOR THE TOW BILL). THE CAR IS NOW ON ITS THIRD HPFP IN LESS THAN FOUR MONTHS. BOTTOM LINE, IN MY OPINION, THE VW TDI HPFP IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR

  8. Fuel system, Diesel, Fuel/propulsion system, Jan 8, 2013

    JETTA WAGON TDI CLEAN DIESEL VEHICLE WAS BEING DRIVEN ABOUT 35 MPH ON BUSY ROAD WITH FULL TANK OF FUEL. VEHICLE STARTED STUMBLING AND LOSING POWER. WITHIN 30 SECONDS OF STUMBLING VEHICLE THEN STALLED. INITIALLY WAS ABLE TO BE RESTARTED BUT WAS STUMBLING SEVERELY AND WAS ONLY ABLE TO CREEP A FEW FEET BEFORE STALLING. VEHICLE WAS UNABLE TO BE RESTARTED AND HAD TO BE TOWED 23 MILES TO NEAREST DEALERSHIP WHERE THE INTERCOOLER (CHARGE COOLER) WAS FOUND TO HAVE ICED UP AND CONTAIN ICE AND WATER. THIS SEEMS TO BE KNOWN ISSUE WITH THE VEHICLE AS VW HAS A TSB OUT ON THE ISSUE. THE DEALERSHIP STATED THAT THEY ACTUALLY HAD ANOTHER VEHICLE WITH THE SAME ISSUE COME IN THE DAY AFTER OURS AND LAST WINTER HAD MANY WITH THIS ISSUE. THIS APPEARS TO BE A KNOWN ISSUE AND IS CLEARLY A SAFETY ISSUE IF IT CAN CAUSE THE VEHICLE TO SUDDENLY AND UNPREDICTABLY LOOSE POWER AND STALL. VW TSB # 21 11 06 / 2025464 REFERENCES THIS ISSUE. *TR

  9. Fuel system, Diesel, Fuel/propulsion system, Dec 27, 2012

    VW VOLKSWAGEN JETTA SPORTWAGEN TDI 2009. WAS DRIVING ABOUT 35 MPH WHEN ENGINE LOSES MOST OF ITS POWER. A GLOW PLUG INDICATOR LIGHT TURNED ON AND I SAW AN ENGINE FAULT/WORKSHOP ERROR. I QUICKLY TURNED ONTO A SIDE STREET AND STOPPED THE ENGINE. AFTER A COUPLE MINUTES I RESTARTED THE CAR BUT IT STILL HAD LOW POWER. AFTER ABOUT 10 SECONDS IT STALLED AND COULD NOT BE RESTARTED. HAD IT TOWED TO A VW DEALERSHIP AND 5 DAYS LATER THEY RAN DIAGNOSTICS AND SAID IT WAS A FAILED FUEL PUMP AND THAT METAL SHARDS WERE THROUGHOUT THE FUEL SYSTEM AND EVERYTHING NEEDED TO BE REPLACED. *TR

  10. Fuel system, Diesel, Fuel/propulsion system, Dec 16, 2012

    I STARTED MY CAR AND FOR THE FIRST TIME EVER, IT HESITATED AND FAILED TO START. I RESTARTED MY CAR AND IT STARTED. I PROCEEDED TO DRIVE HOME AND ABOUT A HALF MILE INTO THE DRIVE IT HESITATED AND LOST MUCH OF ITS POWER. A FLASHING GLOW PLUG WARNING LIGHT CAME ON AND THEN A QUICK MESSAGE ON THE DISPLAY ABOUT AN ENGINE FAILURE AND BRING TO SERVICE. I WAS ABOUT A MILE FROM MY VW DEALERSHIP AND DROVE TOWARDS IT. ABOUT A QUARTER OF A MILE LATER, THE CAR (STILL HESITATING - NOW I KNOW IT IS CALLED "LIMP MODE") MADE A GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE BAY, AND THE CAR LOST ALL POWER AND STOPPED IN TRAFFIC. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A HIGH PRESSURE FUEL PUMP FAILURE. THE ENTIRE FUEL SYSTEM (FUEL TANK, 3 PUMPS, ALL FUEL LINES, COMMON RAIL FUEL DELIVERY SYSTEM, FUEL FILTER HOLDER, FUEL FILTER, FUEL INJECTORS) WERE REPLACED UNDER POWER TRAIN WARRANTY. I AM THE ONLY PERSON TO FILL THIS CAR WITH DIESEL FUEL AND ALWAYS DO SO AT REPUTABLE STATIONS. THE FUEL WAS TESTED AND DID NOT CONTAIN GASOLINE OR ANY ADDITIVES. THIS CAR WAS FIRST PURCHASED IN NORTH CAROLINA AND IS A US VEHICLE. I BOUGHT IT FROM THE ORIGINAL OWNER (AT 6200 MILES) AND DROVE IT TO CANADA. IT IS REGISTERED IN ONTARIO. I HAVE HAD ALL SERVICE DONE IN BUFFALO NY AT NORTHTOWN VW WHILE UNDER WARRANTY AND THIS REPAIR WAS ALSO PERFORMED (AS PER VW OF AMERICA RESTRICTIONS) IN BUFFALO NY. I HAD TO PAY THE EXPENSE OF HAVING IT TOWED FROM TORONTO TO BUFFALO. *TR

  11. Fuel system, Diesel, Engine, Fuel/propulsion system, Nov 30, 2012

    WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR

  12. Fuel system, Gasoline, Nov 29, 2012

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE FAULT WORKSHOP LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE FAILURE COULD HAVE BEEN CAUSED BY A FAILING FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.

  13. Engine and engine cooling, Fuel system, Diesel, Nov 15, 2012

    CAR STALLED 5 TIMES OVER A TWO DAY PERIOD DUEL TO A FAILURE OF THE FUEL PUMP. DASH BOARD WARNING SAID "ENGINE FAULT WORKSHOP" AND GLOW PLUG WARNING LIGHT CAME ON. OWNER MANUAL SAID TO BRING INTO SHOP SOON. DEALERSHIP FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM THAT WAS CAUSED BY A FAILED HIGH PRESSURE FUEL PUMP. THE WARNING LIGHTS FIRST CAME ON WHEN THEIR WAS A NEAR EMPTY CONDITION IN THE FUEL TANK. I HAVE HEARD THAT THIS HAS HAPPENED TO OTHERS WHEN FUEL IS LOW. COST FOR REPAIR WOULD HAVE BEEN AROUND $6000, BUT VW WARRANTY COVERED THIS. IF THIS STALL HAD HAPPENED ON THE INTERSTATE IT WOULD HAVE BEEN VERY DANGEROUS. AS IT WAS I HAD A POLICE CAR PUSH ME OUT OF AN INTERSECTION DURING RUSH HOUR TO A SAFE SPOT.

  14. Fuel system, Diesel, Fuel/propulsion system, Nov 15, 2012

    ON SEPTEMBER 26, 2012 WHILE TRAVELING IN ARKANSAS, EASTBOUND ON INTERSTATE 30, AT 75 MILES PER HOUR, MY 2009 VW JETTA SPORTS WAGEN TDI SUFFERED A HIGH PRESSURE FUEL PUMP FAILURE. I WAS TOLD BY THE LITTLE ROCK VW DEALERSHIP THAT I HAD CONTAMINATED FUEL. I FILED AN INSURANCE CLAIM. THE INSURANCE COMPANY HAD AN INDEPENDENT LAB DO AN ANALYSIS ON THE FUEL. THE INSURANCE COMPANY DENIED MY CLAIM BECAUSE THE FUEL WAS NOT CONTAMINATED. THE INSURANCE COMPANY INFORMED ME THAT THE NHTSA HAS REVIVED NUMEROUS COMPLAINTS ABOUT HIGH PRESSURE FUEL PUMP FAILURES ON VOLKSWAGEN TDI ENGINES. I WANT TO ADD MY VEHICLE TO THAT LIST WITH AN INDEPENDENT LAB ANALYSIS STATING THAT THE FUEL WAS NOT CONTAMINATED. IT IS DEFINITELY A SAFETY HAZARD WHEN YOUR VEHICLE STOPS ON A CONGESTED HIGHWAY. ADDITIONALLY, WITH REPAIR BILLS FOR THIS FAILURE RANGING FROM $6,000 TO $10,000 THE NHTSA SHOULD REQUIRE VW TO RECALL THEIR VEHICLES WITH THE TDI ENGINES. *TR

  15. Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Nov 13, 2012

    I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR

  16. Fuel system, Diesel, Power train, Nov 13, 2012

    I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR

  17. Fuel system, Diesel, Engine, Fuel/propulsion system, Nov 7, 2012

    TDI DIESEL ENGINE. ENTERED HIGHWAY, CAR STUTTERED, ENGINE DIED, DISPLAYED WORKSHOP CODE PROBLEM, GLOWPLUG LIGHT FLASHING. RESTARTED ONE TIME, TRAVELED TO PARKING AREA, ENGINE DIED AND WOULD NOT RESTART. CODE WAS P0087, FUEL PUMP PRESSURE FAILURE. NO PREVIOUS PROBLEMS OR HINTS OF THIS ISSUE. SUDDEN ENGINE FAILURE. VERY DANGEROUS, WAS DRIVING UPHILL, THE ONE RESTART ALLOWED ME TO LEAVE ROAD. DEALER NOTED NO FUEL CONTAMINATION. SYSTEM WAS PROPERLY PRIMED ON FUEL FILTER CHANGES. USED A ROSS-TECH CABLE AND SOFTWARE. REPAIR IS EXPECTED TO BE ABOUT $7000.00. PREVIOUS DIESEL 2001 MODEL WAS STILL RUNNING WITH 332,000 MILES WHEN THIS ONE WAS PURCHASED. TDICLUB.COM WEBSITE HAS NOTED MANY OF THESE FAILURES, SEARCH HPFP, HIGH PRESSURE FUEL PUMP. VW IS NOT FURNISHING PUMPS DESIGNED WITH THE US DIESEL FUEL QUALITY IN MIND. VW NEEDS TO CORRECT THIS PROBLEM, THERE HAVE BEEN A LOT OF THESE FAILURES. *TR

  18. Fuel system, Diesel, Nov 2, 2012

    I WAS STOPPED AT A TRAFFIC LIGHT ON A BUSY STREET WHEN MY JETTA TDI SPORT WAGON MADE A LOUD RUMBLING NOISE AND STALLED. IT WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND SUGGESTED THIS WAS DUE TO GAS CONTAMINATION OF THE DIESEL FUEL SINCE I HAD JUST FUELED MY CAR. HOWEVER THE DIESEL FUEL WAS NOT CONTAMINATED WITH GAS AND THE DEALER REPLACED THE ENTIRE FUEL SYSTEM, BLAMING THIS ON A PUMP FAILURE. I'M GLAD IT DID NOT HAPPEN 15 MIN EARLIER WHEN I WAS TRAVELING 55MPH. *TR

  19. Fuel system, Diesel, Oct 29, 2012

    ROUGH ACCELERATION WITH STALLING AND LURCHING, PARTICULARLY WITH QUICK MANEUVERS. THIS HAS BEEN AN ONGOING PROBLEM, JUST IDENTIFIED BY THE DEALER AT THE CAR'S 60K SERVICE CHECK, SO DATES AND MILEAGE ENTERED ARE ESTIMATED. THEY FOUND METAL FILINGS THROUGHOUT THE FUEL SYSTEM AND SAID THAT THE HIGH PRESSURE FUEL PUMP HAD BEEN GROUND UP INTERNALLY. THEY STATED THAT VW WAS AWARE OF THIS ISSUE, ALTHOUGH THIS ISSUE HAD NOT BEEN MENTIONED AT TWO PREVIOUS VISITS FOR FUEL CHANGES AND SERVICING BY ANOTHER LOCAL DEALER. I THOUGHT IT WAS JUST SOME AIR IN THE FUEL LINE. THEY SPECIFICALLY DID NOT MENTION ANYTHING ABOUT A NHTSA INVESTIGATION, WHICH I EVENTUALLY FOUND ON THE SAFERCAR WEBSITE (NHTSA ACTION NUMBER : EA11003). THEY DID SAY THAT VW WANTED ALL THE PARTS THAT THEY ARE REPLACING, INCLUDING FUEL PUMPS, SOME LINES, FUEL FILTER, AND FUEL INJECTORS. WORK IS TO BE COMPLETED ON OCTOBER 30, 2012. *TR

  20. Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Oct 17, 2012

    CAR FLASHED ENGINE MALFUNCTION, DIED SOON AFTER, WILL NOT START UP AGAIN. *TR

  21. Fuel system, Diesel, Electrical system, Fuel/propulsion system, Oct 16, 2012

    I HAD JUST LEFT MY VW DEALERSHIP IT HAVE AN UNRELATED ISSUES LOOKED AT, I HAD A SERVICE THAT WED. I PULLED OUT OF THE DEALERSHIP DROVE ABOUT A MILE AND MY CAR FLASHED SO KIND OF WARNING. I TURNED AROUND TO GO BACK TO THE DEALERSHIP AND IT DIED. I WAS LESS THAN A MILE AWAY FROM GETTING ON THE INTERSTATE WHERE I WOULD HAVE BEEN TRAVELING AT 70 MPH. *TR

  22. Engine and engine cooling, Fuel system, Diesel, Oct 12, 2012

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE MALFUNCTION ENGINE WARNING LIGHT FLASHED ON THE DASHBOARD AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT TOWED THE VEHICLE TO A DEALER. THE DEALER STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED DUE TO METAL FLAKES ENTERING THE FUEL SYSTEM WHEN THE FUEL PUMP MALFUNCTIONED. THE FAILURE MILEAGE WAS 115,986. UPDATED 11/14/12*LJ UPDATED 11/15/12

  23. Fuel system, Diesel, Fuel/propulsion system, Oct 2, 2012

    OVER THE PAST 18 MONTHS, THE DEALER HAS REPLACED ALL THREE OF THE DIESEL FUEL PUMPS IN MY CAR. THE FAILURES DID NOT OCCUR IN TRAFFIC, NOR WAS THE CAR TOTALLY DISABLED. THE PURPOSE OF THIS REPORT IS TO ADD MY DATA TO THE OTHER REPORTS ALREADY COLLECTED. MY CAR HAS BEEN FIXED UNDER WARRANTY SO FAR, BUT MY WARRANTY WILL EXPIRE IN 15,000 MILES. I AM CONCERNED AS TO THE LONGEVITY OF THE REPLACEMENT PARTS. *TR

  24. Fuel system, Diesel, Fuel/propulsion system, Sep 30, 2012

    CAR LOST POWER AND STALLED. GLOW PLUG LIGHT STARTED FLASHING. HAD THE CAR TOWED TO THE DEALER. WARRANTY REPAIR. THEY SAID IT WAS THE ACCELERATOR SENSOR, BUT THAT MADE NO SENSE TO ME. THE CAR HAS PERFORMED OKAY SINCE THEN, BUT I'M CONCERNED THE SAME THING WILL HAPPEN AGAIN. I AM NOW OUT OF WARRANTY. THIS IS A 2009 TDI JETTA WAGON. *TR

  25. Fuel system, Diesel, Sep 24, 2012

    ENGINE WARNING LIGHT GOES ON, CAR SHUTS DOWN. DEALER SAYS IT IS THE EMISSION FLAPPER ON THE EXHAUST SYSTEM AND A NEW ONE COSTS $918 DOLLARS. VW CUSTOMER SERVICE CAN'T AND WILL NOT DO A THING ABOUT IT. THE DEALER KEEPS A STOCK ON THIS EXHAUST FLAPPER AND COULD DO THE JOB RIGHT AWAY. VW KNOWS THE PROBLEM IS OUT THERE , AND RIGHT NOW IT PROVES TO BE A PROFITABLE ONE FOR THEM. *TR