2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: fuel system
226 reports, newest first. Show all
Fuel system, Diesel, Sep 18, 2012
VEHICLE STALLED AND WOULD NOT RESTART WHILE WAITING IN THE LEFT TURN LANE OF EUCLID AVE IN BAY CITY, MICHIGAN. VEHICLE WAS TOWED TO THELEN VW SERVICE 0.5 MILES AWAY. I WAS ALLOWED TO REMOVE PERSONAL ITEMS WHILE TECH WAS INVESTIGATING. HE SHOWED ME THE FILTER AND THERE WAS A LITTLE BIT OF METAL SHAVINGS. HE THEN OPENED A PORT ON THE PUMP AND FOUND A LOT OF METAL SHAVINGS. THE TECH THEN SAID THE PUMP FAILED AND THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE SERVICE REP SAID HE WOULD TALK TO VW TO SEE WHAT NEEDS TO BE DONE NEXT. THIS INFORMATION IS ALL I KNOW AS OF THE END OF THE DAY ON 9/18/2012. *TR
Fuel system, Diesel, Electrical system, Aug 28, 2012
WE WERE DRIVING ON A TWO LANE HIGHWAY. THE CRUISE CONTROL WAS SET. OUT OF NOWHERE THE CAR JUST QUIT. THE GAUGES WENT TO ZERO. THE CAR DIDN'T HAVE POWER. WE COASTED UNTIL WE FOUND A CLEARING WHERE WE COULD PULL OFF THE ROAD. WE WERE ABLE TO APPLY THE BRAKES TO COME TO A COMPLETE STOP. WE WERE VERY LUCKY WE WERE ABLE TO COAST FAR ENOUGH TO FIND A SPOT TO PULL OFF. THERE WAS NOT AN EMERGENCY LANE ON THE ROAD. THE CLOSEST TOWN WAS 18 MILES AWAY. WE PUT THE CAR IN PARK AND TRIED TO START IT WITHOUT ANY LUCK. AFTER AWHILE IT DID TURN BACK ON AND WE WERE ABLE TO DRIVE TO THE DEALERSHIP. *TR
Fuel system, Gasoline, Aug 21, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE FUEL SYSTEM WOULD HAVE TO BE REPLACED BECAUSE IT BECAME CONTAMINATED BY THE FUEL PUMP. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11003 (FUEL SYSTEM, DIESEL) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 09/18/12*LJ UPDATED 09/19/2012 *JS
Fuel system, Diesel, Aug 16, 2012
I WAS DRIVING MY 2009 VW JETTA TDI ON I-81 N. NEAR THE WYTHEVILLE EXIT MY ENGINE MALFUNCTION LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN TO LOSE SPED AND POWER. I WAS ABLE TO COAST UP THE EXIT RAMP AND INTO THE EXXON STATION. I TURNED OFF THE CAR. THE CAR WOULD NOT RESTART. THERE WERE NO VW DEALERS WITHIN 80 MILES SO I HAD IT TOWED TO A CHRISTIANSBURG, VA SHOP THAT WORKS ON VW'S. ITS NAME IS CAR FORCE. THEY SAID IT WAS THE FUEL LOAD LIFT. THEY PUT IN THE PART AND IN STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT EVERYTHING, INCLUDING THE FUEL PUMP, WAS DAMAGED. I HAD IT TOWED ANOTHER 40 MILES TO ROANOKE, VA. THE COST TO REPAIR IS $7,000 - $10,000. *TR
Fuel system, Diesel, Aug 13, 2012
THIS IS THE TDI MODEL. GLOW PLUG LIGHT CAME ON. THEN CAR LOST POWER, AND ENGINE WARNING LIGHT CAME ON. CAR DIED ON EXIT RAMP AND WOULDN'T RESTART. HIGH PRESSURE FUEL PUMP DIED SENDING METAL SHARDS THOUGHOUT SYSTEM. *TR
Fuel system, Diesel, Power train, Engine, Aug 12, 2012
FELT A SHUDDER IN THE DRIVE TRAIN; A FEW SECONDS LATER THE GLOW PLUG LIGHT BEGAN TO FLASH; THE MULTI-FUNCTION COMPUTER FLASHED THAT THERE WAS AN ENGINE FAULT AND TO SERVICE THE ENGINE; THE ENGINE SHUTDOWN AND I PULLED OVER TO THE SIDE OF THE ROAD; ENGINE WOULD NOT RESTART; DEALER ANALYSIS REVEALED THE HIGH PRESSURE FUEL PUMP FAILED APPARENTLY SENDING SHARDS OF METAL PARTICLES DOWNSTREAM OF THE PUMP; PUMP AND OTHER HARDWARE DOWNSTREAM OF THE PUMP ARE SCHEDULED FOR REPLACEMENT *TR
Fuel system, Diesel, Aug 11, 2012
2009 VOLKSWAGEN JETTA TDI. VEHICLE RAN OUT OF DIESEL FUEL, UPON FILLING WITH NEW FUEL VEHICLE FAILED TO START. VEHICLE WAS TOWED TO VOLKSWAGEN DEALER TO PERFORM REPAIRS. DEALERSHIP INFORMED ME THE FUEL INJECTION PUMP WENT OUT AND THE ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AT A TOTAL COST OF $8600.00. DUE TO THE FUEL INJECTOR PUMP GOING OUT CAUSED METAL SHAVINGS TO ENTER THE ENTIRE FUEL SYSTEM AND ALLEGEDLY REQUIRING A COMPLETE SYSTEM REPLACEMENT. SIMPLY BECAUSE THE VEHICLE RAN OUT OF FUEL. PEOPLE RUN OUT OF FUEL EVERY DAY AND ARE NOT PUT IN MY CURRENT SITUATION WITH MY VOLKSWAGEN. THIS MUST BE FAULTY ENGINEERING TO RESULT IN A COMPLETE FUEL SYSTEM REPLACEMENT FOR THE SOLE REASON OF RUNNING OUT OF DIESEL FUEL. WHAT I WAS TOLD BY THE DEALERSHIP O THE NECESSARY REPAIRS AND COSTS ARE ABSURD. ANY HELP IS APPRECIATED. THANK YOU. *TR
Fuel system, Diesel, Vehicle speed control, Jul 31, 2012
ABRUPT DECELERATION TO 30MPH FROM 50MPH D/T VEHICLE IN FRONT OF ME HITTING THEIR BRAKE AND TURNING. THEN I ACCELERATED TO GET BACK TO THE POSTED SPEED OF 50MPH. WHEN DEPRESSING ACCELERATOR AT APPROX 40MPH HEARD A LOUD "POP", LOSS OF POWER, GLOW LIGHT ON DASH CAME ON AND WARNING. LOSS OF POWER WITH 3 CARS COMING BEHIND ME SO I QUICKLY MOVED TO THE SHOULDER AND RESTARTED THE CAR. CAR TURNED OVER BUT WAS IN "LIMP" MODE - I WAS LESS THAN 1 MILE FROM MY HOUSE, SO I PULLED OUT AND "LIMPED" HOME. CONTACTED VW ON MONDAY 11/14/11 AND MY DEALERSHIP. THE CAR WAS FLAT BEDDED TO THE DEALERSHIP AND HPFP FAILURE WAS DIAGNOSED, VW PAID IN FULL FOR COMPLETE REPLACEMENT OF ENTIRE FUEL SYSTEM. *TR
Fuel system, Diesel, Jul 25, 2012
I WAS DRIVING MY 2009 VOLKSWAGEN VW JETTA TDI DIESEL AND IT STALLED WHILE DRIVING. THANK GOD IT DIDN'T STALL WHILE DRIVING AT A HIGHER SPEED AROUND A CORNER WITH ONCOMING TRAFFIC !!! I HAD IT TOWED TO MY PLACE AND PLUGGED IN MY OBD READER AND GOT 2 CODES, PO47A (UNDEFINED CODE) AND PO191 (FUEL RAIL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE). I DID SOME RESEARCH ONLINE AND DECIDED TO TRY AND REPLACE MYSELF, THE EXHAUST PRESSURE SENSOR #2 AND THEN LATER THE FUEL RAIL PRESSURE SENSOR WITH NO LUCK EITHER WAY. SO I DECIDED TO TOW IT THE MY LOCAL VW DEALER AND THE WORST POSSIBLE CASE SCENARIO WAS THE OUTCOME. THE DEALER SAID IT WOULD COST $ 6,500.00 TO REPAIR AND THAT THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED DUE TO FUEL (METAL) CONTAMINATION AND A BAD HIGH PRESSURE FUEL PUMP. UNDER MY RESEARCH ONLINE I'VE FOUND THAT MANY CUSTOMER'S OF 2009-2012 HAVE HAD THE SAME PROBLEM'S THAT VW WILL NOT RECALL. I'M WRITING THIS IN HOPE THAT SOMEONE MAY THESE MANY COMPLAINTS AND FORCE THE GREAT VW EMPIRE TO RECALL THESE PROBLEMS BEFORE PEOPLE, FAMILIES , AND CHILDREN ARE SEVERELY HURT, HANDICAPPED, AND/OR KILLED. I INVITE ANYONE WHO READS THIS AND ALL THE OTHER SIMILAR COMPLAINTS OF THESE VEHICLES TO TAKE THIS VERY SERIOUSLY AND THINK ABOUT IF SOMEONE YOU LOVE OR CARE ABOUT WAS OR CAN BE HURT, INJURED, HANDICAPPED, OR KILLED BECAUSE VW WANTS TO MAXIMIZE THEIR PROFITS !!!!! SHAME ON VW AND SHAME ON ANYONE WHO HAS THE POWER OR AUTHORITY TO POSSIBLY DO SOMETHING ABOUT THIS AND DOESN'T DO ANYTHING !!!!! *TR
Fuel system, Diesel, Jul 23, 2012
A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP LEFT MY WIFE WITHOUT POWER AS SHE WAS DRIVING IN TRAFFIC. THERE WAS NO PRECEDING INDICATION AND IN OTHER CIRCUMSTANCES COULD HAVE CAUSED A TRAFFIC ACCIDENT. WHEN THE HPFP FAILED, ALL NON-ELECTRICAL POWER FAILED WITH A POTENTIAL FOR SIGNIFICANT CONTROL AND BRAKING PROBLEMS. *TR
Fuel system, Diesel, Power train, Jul 17, 2012
2009 TDI JETTA HIGH PRESSURE FUEL PUMP. THREE PUMPS HAVE BEEN PUT IN AND IT KEEPS FAILING ON THE HIGHWAY TWICE AND WAS EXTREMELY DANGEROUS AND I AM OVER WARRANTY AND IT SEEMS TO BE A FAULTY DESIGN. DON'T KNOW WHAT STEPS TO TAKE HERE THEY HAVE HAD MY CAR FOR ALMOST 90 DAYS. *TR THE CONSUMER ALSO STATED TWO TRANSMISSION FANS HAVE BEEN INSTALLED IN THE VEHICLE. HE WAS THEN TOLD A NEW TURBO WAS NEEDED AT A COST OF $3000. UPDATED IVOQ 12/10/12
Fuel system, Diesel, Jul 12, 2012
JETTA IS A TDI, DIESEL. GLO PLUG ENGINE LIGHT BEGAN FLASHING AND EXPERIENCED DECREASED (BUT NOT COMPLETE) LOSS OF POWER. PULLED OVER. EXAMINED ENGINE, WHICH WAS SHAKING. TURNED CAR OFF AND GLO PLUG WARNING LIGHT WENT OFF, SO ATTEMPTED TO DRIVE, BUT GOT LESS THAN A MILE DOWN THE ROAD BEFORE GLO LIGHT BEGAN FLASHING AGAIN AND ENGINE LIGHT CAME ON. AT THIS TIME, I PULLED OVER, TURNED OFF THE CAR, AND HAD IT TOWED TO OCALA VOLKSWAGEN (FLORIDA). AT THE TIME OF THE INCIDENT, I HAD BEEN DRIVING ON THAT TANK OF GAS FOR APPROXIMATELY 100 MILES OR SO (IE, WAS NOT THE RESULT OF PUTTING GAS IN A DIESEL TANK -- DEALER PERFORMING REPAIRS WILL CONFIRM). DIAGNOSIS IS EX/IMPLODED HIGH PRESSURE FUEL PUMP (HPFP) RESULTING, LIKELY, FROM CONTAMINATED FUEL -- NOT THE WRONG FUEL (I AM CAREFUL TO ONLY PUT ULTRA LOW SULFUR HIGHWAY DIESEL IN). VW PAYING FOR ALL COSTS TO REPLACE FUEL SYSTEM (PUMPS, INJECTORS, RAILS) BUT NOT FUEL TANK. DANNY AT VW OCALA HAS BEEN VERY GOOD TO DEAL WITH, BUT I'M CONCERNED THIS WILL HAPPEN AGAIN AND VW MAY NOT BE SO KIND/RESPONSIBLE TO COVER COSTS. NOT SURE WHETHER NEW HPFP SYSTEM WILL BE INSTALLED, OR THE SAME ONE AS BEFORE (THUS LEAVING ME AT THE MERCY OF HAVING TO "CHOOSE" THE RIGHT GAS STATIONS). CAR IS IN FOR REPAIRS AT THIS TIME. *TR
Engine and engine cooling, Fuel system, Gasoline, Power train, Electrical system, Jun 14, 2012
FIRST INCIDENT IN JULY 2011 BUT SAME ONGOING ISSUE AND AT THE DEALERSHIP AT LEAST 8 TIMES IN 11 MONTHS. CURRENTLY AT THE DEALERSHIP AGAIN FOR ALMOST 3 WEEKS NOW. ITS ALWAYS THE SAME "SYMPTOMS" BUT ALWAYS TOLD ITS ANOTHER PROBLEM..... AS FOLLOWS: -SPUTTERS AND JERKS -EXHAUST OR GAS FUMES OVERCOME THE CAR -ENGINE REVS BUT THE CAR WONT MOVE, THEN JOLTS FORWARD. -STALLS WHEN TRYING TO START, IT JERKS VIOLENTLY MAKING A PUTTING NOISE AS IF IT CAN'T GET FUEL THEN DIES. -THERE'S A BEEPING NOISE COMING FROM SOMETHING IN THE ENGINE WHEN IT STALLS THAT NO ONE SEEMS TO KNOW WHAT IT IS. I HAVE REPLACED: -INTAKE MANIFOLD -ALL FUEL SENSORS -LOW PRESSURE FUEL PUMP -HIGH PRESSURE FUEL PUMP -MELTED FUSES WITH UNKNOWN CAUSE -TWO BATTERIES -OTHER SMALLER ITEMS RELATED TO FUEL SYSTEM. *JB
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Jun 13, 2012
I WAS GOING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE ENGINE LOST POWER AND STALLED. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THEN HAVE IT TOWED. MY SPOUSE IS AN ENGINE MACHINIST, AND AFTER TALKING TO A VOLKSWAGEN DEALERSHIP, AND TAKING THE CAR APART, FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. SO FAR, HE HAS SPENT $3200 FOR PARTS WHICH HAS DEPLETED OUR SAVING ACCOUNT. HE IS SELF EMPLOYED AND I WORK PART TIME AND PART TIME STUDENT, PAYING $400 A MONTH FOR A CAR WE THOUGHT WOULD BE SAFE, DEPENDABLE AND ECONOMICAL! THIS IS CLEARLY A SAFETY ISSUE, DOCUMENTED FOR OVER 2 YEARS WITH NO RESPONSIBILITY TAKEN BY VW, WHO HAS FALSELY DENIED ANY ONGOING ISSUE OF THIS SORT. FORTUNATELY, MY HUSBAND CAN DO THE LABOR, BUT PEOPLE ARE SPENDING $8,000 TO $10,000 TO GET THIS VW PROBLEM FIXED, AND IN SOME CASES HAS HAPPENED AGAIN. THIS HIGH PRESSURE FUEL SYSTEM IS FAULTY AND UNSAFE. VW NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT TO ENSURE CUSTOMER SAFETY ON THE ROADWAYS. *TR
Fuel system, Diesel, Power train, Fuel/propulsion system, May 30, 2012
FOR THE SECOND TIME MY FUEL PUMP WENT OUT. ALSO FOR THE SECOND TIME I WAS ACCUSED OF USING BIO DIESEL OR REGULAR FUEL BY THE DEALER. I WAS DRIVING A LONG IT SOUNDED LIKE A GEAR WAS TUMBLING AROUND THEN A GRINDING NOISE FOLLOWED. LUCKILY I WAS A LOW RATE OF SPEED AND WAS ABLE TO PULL OFF TO A SIDE STREET WITH OUT PROBLEM. LAST WEEK THE GEAR BOX WENT OUT AS WELL. IT HAD ISSUES ON GOING IN TO REVERSE FROM DRIVE. OFTEN I WOULD HAVE TO PUT THE CAR IN TO PARK TURN IT OFF THEN RESTART TO GET IT TO GO IN TO REVERSE. *TR
Fuel system, Diesel, Fuel/propulsion system, May 12, 2012
I WAS DRIVING OUR 2009 VW JETTA TDI AT APPROXIMATELY 60MPH AND THE DISPLAY FLASHED ENGINE MALFUNCTION AND DISPLAYED A SYMBOL INDICATING GLOW PLUG PROBLEM. THE ENGINE FELT SLUGGISH SO I PULLED OVER TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL VW DEALER AND ASKED IF I COULD STILL DRIVE IT AND HE TOLD ME YES AND TO BRING THE CAR TO THE DEALER THE FOLLOWING MORNING. I PULLED BACK ONTO THE HIGHWAY, GOT UP TO 50MPH. THEN THE VEHICLE STALLED, THEN DIED COMPLETELY. I WAS BARELY ABLE TO PULL OFF SIDE OF HIGHWAY. WE HAD THE CAR TOWED TO DEALER. THE DEALER INSPECTED THE CAR AND EXPLAINED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND METAL SHAVING AND CONTAMINANTS WERE THROUGHOUT THE FUEL SYSTEM AND THAT THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED. THE CAR IS CURRENTLY AT THE DEALER AWAITING A THIRD PARTY INSPECTION FROM THE WARRANTY COMPANY. ALL REQUIRED VEHICLE SERVICES HAVE BEEN PERFORMED AT THE REQUIRED INTERVALS. THE DIESEL FUEL INJECTION LINES HAD RECENTLY BEEN REPLACED IN MARCH 2012 BY THE DEALER SECONDARY TO A RECALL BY VW (V5 23J9). *TR
Fuel system, Diesel, May 6, 2012
THE INCIDENT HAPPENED ON THE HIGHWAY MINUTES AFTER I LEFT WORK. SOME OF THE LIGHTS CAME UP ON THE DASHBOARD THAT MADE ME PULL OVER AND STOP TO CHECK WHAT THEY MEAN. I TURNED THE CAR OFF AND CHECKED THE MEANING OF THE ICONS IN THE AUTO MANUAL. PER ADVISE IN THE MANUAL, I CONTACTED VW DEALERSHIP WHERE I WAS TOLD TO BRING THE CAR IMMEDIATELY IN. UNFORTUNATELY, THE CAR DID NOT START ANYMORE AND I WAS TOWED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE CAUSE FOR THIS WAS INTERNAL PUMP FAILURE WHICH MEAN REPLACING HIGH PRESSURE PUMP, FUEL TANK ETC. I POSSES ALL THE NECESSARY DOCUMENTS WITH THE DETAIL INFORMATION AND CORRECT DEFINITIONS OF EXACT FAILURE. IT HAS CAUSED GREAT INCONVENIENCE SINCE THIS IS THE ONLY CAR IN OUR FAMILY. IT ALSO COST US $219.92 OUT OF POCKET TO COVER THIS INCIDENT SINCE EXTENDED WARRANTY OF VW DID NOT PICK UP THE TAB IN FULL. AGAIN, ALL DOCUMENTS ARE IN MY POSSESSION TO PROVE IT. IT TOOK 7 DAYS TO RECEIVE THE CAR BACK. *TR
Fuel system, Gasoline, May 2, 2012
VEHICLES CHECK ENGINE LIGHT CAME ON AND LOSS OF POWER DIED IN MIDDLE OF ROAD TOWED TO DEALERSHIP AND IT WAS COVERED FOR WARRANTY THEY REPLACED THE WHOLE FUEL SYSTEM DUE TO CONTAMINATION, NOW NOT EVEN A YEAR LATER LESS 15,000 MILES THEY LOSS OF POWER AGAIN, DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS THEY DIDN'T KNOW WHETHER OR NOT THEY WERE GOING TO WARRANTY IT THEY SAID IT HAD A FAILED FUEL INJECTOR. STILL DO NOT HAVE CAR BACK.IM BEGINNING TO WONDER IF THERE WASN'T MORE WRONG THAN JUST A FUEL INJECTOR, MAYBE THE HIGH PRESSURE FUEL PUMP WAS AT FAULT A SECOND TIME, AND THEY JUST DIDN'T WANT TO TELL ME. *JS
Fuel system, Gasoline, Engine, May 1, 2012
I WAS DRIVING UP A HILL IN A NEIGHBORING TOWN AND MY CAR LOST ALL POWER ALMOST INSTANTLY. MY ""MDF" READ "ENGINE FAULT WORKSHOP" AND MY GLOW PLUG LIGHT (SINCE THIS IS A DIESEL POWERED VEHICLE) STARTED RAPIDLY FLASHING. I WAS ABLE TO SHIFT THE CAR TO NEUTRAL AND COAST TO THE TOP OF THE HILL, THEN ONCE REACHING THE APEX OF THE HILL, COAST INTO A GROCERY STORE PARKING LOT. MY CAR WAS COMPLETELY DEAD, AND I HAD TO TOW IT TO THE DEALER. *JS
Fuel system, Gasoline, Apr 19, 2012
WHILE REPLACING FUEL FILTER CARTRIDGE I FOUND METAL SHAVINGS IN THE FILTER HOUSING. THE NEXT WILL BE HIGH PRESSURE FUEL PUMP FAILURE WITH THE HEAVY FUEL SYSTEM CONTAMINATION BY METAL SHAVINGS AS PER COMMON SCENARIO. SHOULD BE NOT PLEASANT EXPERIENCE. VW SHOULD CONCENTRATE ON FUEL FILTER/SYSTEM ROUTINE CHECK UP AND OFFER PREVENTIVE MAINTENANCE. *JS
Fuel system, Diesel, Apr 17, 2012
2009 VOLKSWAGEN JETTA TDI 2.0L. CONSUMER WRITES IN REGARDS TO A FAULTY FUEL PUMP SYSTEM *TGW THE CONSUMER STATED WHEN SHE CAME UPON A STOP LIGHT, THE VEHICLE STALLED. THE GLOW PLUG LIGHT, ENGINE LIGHT AND A MESSAGE INDICATING ENGINE FAULT WORKSHOP ALL FLASHED. THE CONSUMER MANAGED TO RE-START THE VEHICLE. AS SHE CONTINUED TO DRIVE, SHE NOTICED THE VEHICLE WAS BECOMING LESS RESPONSIVE. SHE APPLIED PRESSURE TO THE ACCELERATOR, ONLY TO SEE THE RPM'S RAISE VERY HIGH AND THEN DROP TO ZERO WITH NO FLUCTUATION IN SPEED. THE CONSUMER STATED THE VEHICLE STALLED AGAIN. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED, BUT WAS BARELY RUNNING. THE VEHICLE HAD COMPLETELY LOST IT'S ABILITY TO ACCELERATE. SHE SHIFTED THE GEAR INTO DRIVE AND MANAGED TO GET TO A LOCAL AUTO PARTS STORE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY INFORMED THE CONSUMER THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE DEALER INFORMED THE CONSUMER VW WAS COVERING THE COST OF THE REPAIRS. *JB
Fuel system, Gasoline, Mar 14, 2012
HIGH PRESSURE FUEL PUMP FAILED AT 52000 MILES. THE ENTIRE FUEL SYSTEM WAS REPLACED WITH A WARRANTY ON PARTS OF 12000 MILES. AFTER 15000 MILES I EXPERIENCED ISSUE WITH HIGH PRESSURE FUEL PUMP AGAIN. THE FUEL LINE FROM HIGH PRESSURE PUMP TO FUEL RAIL WAS REPLACED. *TR
Fuel system, Diesel, Mar 12, 2012
THE DIESEL HPFP FAILED WHILE DRIVING. CAR LOST POWER AND HAD TO BE TOWED TO DEALER FOR REPAIR. ENTIRE FUEL SYSTEM WAS REPLACED UNDER WARRANTY. *TR
Fuel system, Gasoline, Jan 9, 2012
TL * THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN TDI. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP WAS UNABLE TO PUMP FUEL INTO THE SYSTEM AND AS A RESULT, THE FUEL PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 45,000.
Engine and engine cooling, Fuel system, Diesel, Jan 5, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WOULD JERK STALL AND NO WARNING LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 15,000. UPDATED 02/15/12*LJ THE DEALER STATED THE STALLING PROBLEM WAS DUE TO NOT LETTING THE GLOW PLUG WARM-UP. UPDATED 02/22/12 UPDATED EVOQ 06/26/12