2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: fuel system
226 reports, newest first. Show all
Fuel system, Diesel, Sep 9, 2010
PULLING OUT OF A SHOPPING CENTER WHEN I FELT A LOSS OF POWER IN MY 2009 JETTA TDI. CAR FINALLY STOPPED ABRUPTLY AND WAS TOWED INTO THE DEALER. *TR
Fuel system, Diesel, Sep 8, 2010
2009 VW JETTA TDI HESITATES SEVERELY WHEN ACCELERATING QUICKLY FROM SLOW MOVEMENT, SUCH AS WHILE TURNING LEFT IN HEAVY TRAFFIC FROM THE CENTER TURN LANE. WE HAVE HAD SEVERAL NEAR CRASHES FROM THIS VERY SITUATION. THE CAR HAS BEEN TO THE DEALER 3 TIMES FOR THIS PROBLEM. THE DEALER FINDS NOTHING WRONG AND NO ISSUES SHOW UP ON THE COMPUTER. I BOUGHT THE CAR NEW. IT NOW HAS 13,000. MILES ON IT. PEOPLE ON THE TDI CLUB FORUM SUGGEST THERE IS A PROBLEM WITH THE DSG TRANSMISSION. I DON'T KNOW WHAT IS WRONG, JUST THAT IN CERTAIN SITUATIONS WHEN YOU NEED TO ACCELERATE QUICKLY THE CAR JUST DOESN'T GO. I ACTUALLY FIND MYSELF PUMPING THE GAS TO TRY TO GET IT GOING. I AM AFRAID THAT SOONER OR LATER SOMEONE IS GOING TO HAVE A CRASH. *TR
Fuel system, Diesel, Sep 8, 2010
VEHICLE STALLED IN MIDDLE OF A CROSSROAD ON A BUSY HIGHWAY AND WOULD NOT RESTART. PUSHED OUT OF INTERSECTION AND CALLED AAA FOR TOW TO DEALER. DEALER REPORTED HPFP CATASTROPHIC FAILURE DUE TO CONTAMINATED FUEL. $8-10K TO REPAIR, OVER HALF VALUE OF 2009 CAR. VEHICLE WAS VW JETTA TDI. 27 DAYS LATER REPAIR STILL AWAITING PARTS BECAUSE OF HIGH DEMAND FROM MULTIPLE FAILURES. *TR
Fuel system, Diesel, Sep 8, 2010
ON JULY 25, 2010, WHILE WE WERE OUT OF TOWN, THE 2009 VW JETTA INCURRED A MAJOR ENGINE MALFUNCTION. THE MECHANIC IN THE LOCAL AREA DIAGNOSED THE PROBLEM AS CONTAMINATED FUEL BUT COULD NOT MAKE THE REPAIR. THE CAR WAS TOWED BACK TO CHARLOTTE WHERE IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND IN ITS FAILURE DAMAGED BEYOND REPAIR THE FUEL INJECTORS. THE MECHANIC IN CHARLOTTE PERFORMED EXTENSIVE REPAIRS, INCLUDING THE FUEL PUMP AND INJECTORS. THE CAR WAS RETURNED TO ME ON SEPTEMBER SEPTEMBER 2, 2010. ON SEPTEMBER 7, 2010, ON ANOTHER OUT-OF-TOWN TRIP, THE ENGINE MALFUNCTIONED AGAIN, AND WITH THE EXACT SAME SYMPTOMS AS OCCURRED DURING THE FIRST INCIDENT. THE CAR WILL BE TOWED BACK TO CHARLOTTE, TO CAROLINA VW, A VW DEALER. THE MECHANIC WHO PERFORMED THE REPAIRS BELIEVE THAT THE MECHANICAL FAILURE IS ROOTED IN A DESIGN FLAW WITH THE MECHANICAL PUMP. *TR
Fuel system, Diesel, Sep 8, 2010
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH THE WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL DEACTIVATED CAUSING THE VEHICLE TO SLOW DOWN. THE SECOND FAILURE OCCURRED WHEN HE MERGED INTO THE INTERSECTION AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE FAILURE CODE WAS ASSOCIATED WITH THE HIGH PRESSURE FUEL PUMP WHICH CONTAMINATED THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER OUT OF THE AREA FOR FURTHER EXAMINATION. THE MANUFACTURER FILED REPORT 100295867. THE FAILURE AND THE CURRENT MILEAGES WERE 51,400.
Fuel system, Diesel, Fuel system, Other, Sep 7, 2010
MY 2009 JETTA TDI SPORTWAGEN STALLED AT AN EXIT RAMP AND I ASSUMED I'D LET THE CLUTCH SLIP. WHEN I TURNED IT BACK ON, THE CHECK ENGINE LIGHT CAME ON. AFTER PARKING AND BEING AWAY FROM THE CAR FOR A COUPLE HOURS, THE LIGHT DIDN'T COME BACK ON. A WEEK OR SO LATER, THE SAME SEQUENCE OF EVENTS HAPPENED AND, SINCE THE CAR WAS DUE FOR ITS 30K SERVICE, I TOOK IT TO THE DEALER TO BE CHECKED OUT. THEY HOOKED IT UP TO THE DIAGNOSTICS AND SAID IT NEEDED A SOFTWARE UPDATE, WHICH THEY DID. I PICKED THE CAR UP THE NEXT DAY, AND ON THE WAY HOME FROM THE DEALER, THE ENGINE DIED AND THE CHECK ENGINE LIGHT CAME ON, AGAIN. I TOOK IT BACK TO THE DEALER, WHERE THEY RAN THE DIAGNOSTICS ONCE MORE, AND SAID IT WAS A FAULTY SENSOR, SO THEY REPLACED THE SENSOR. THE NEXT DAY, THE LIGHT WAS BACK ON. THE THIRD TIME I TOOK THE CAR IN, I REALIZED THE CONNECTION BETWEEN THE ENGINE STALLS, AND THE CHECK ENGINE LIGHT, AND TOLD THAT TO THE SERVICE ASSOCIATE. AFTER CHECKING THINGS OUT, THEY CALLED AND SAID THEY WOULD BE KEEPING IT FOR AT LEAST A WEEK, BECAUSE THEY'D FOUND METAL BITS IN THE FUEL SYSTEM, AND HAD ORDERED PARTS TO REPLACE THE ENTIRE SYSTEM. *TR
Fuel system, Diesel, Sep 7, 2010
DRIVING ON BUSY STREET WHEN I HEARD A CHIME & A PIGTAIL SHAPED LIGHT STARTED FLASHING ON DASHBOARD. VEHICLE STALLED IN MIDDLE OF STREET. VW SENT A TOW TRUCK & TOWED VEHICLE TO NEAREST DEALER. I WAS TOLD THE FUEL PUMP HAD COME APART & METAL FLAKES MAY BE THROUGHOUT THE ENTIRE FUEL SYSTEM. VEHICLE WAS REPAIRED UNDER WARRANTY. *TR
Fuel system, Diesel, Sep 7, 2010
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED AND A CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WOULD NOT START AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.
Fuel system, Diesel, Sep 7, 2010
ON AUGUST 6, 2010, WHILE DRIVING ON THE FREEWAY AT ABOUT 65MPH, THE GLOW PLUG LIGHT ON MY 2009 DIESEL JETTA SPORTWAGON BEGAN TO FLASH. THE CAR LOST POWER AND I EXITED THE FREEWAY AND CAME TO A STOP. THE CAR STALLED AND COULD NOT BE RESTARTED. IT WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. I WAS TOLD THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THERE WERE METAL FILINGS IN IT AND THAT THESE FILLINGS HAD BEEN DISPERSED TO OTHER ASPECTS OF MY FUEL SYSTEM. IT WAS INITIALLY BLAMED ON FUEL CONTAMINATION, BUT FURTHER ANALYSIS OF THE FUEL DID NOT SHOW ANY SIGNIFICANT CONTAMINATION. THE EXPENSIVE REPAIR WAS FINALLY PAID BY THE VW WARRANTY. THIS ENTIRE INCIDENT CAN BE MUCH MORE EXTENSIVELY DOCUMENTED IF THIS IS NEEDED. *TR
Fuel system, Diesel, Sep 6, 2010
WHEN PULLING OUT FROM A STOP, THE CAR WILL OCCASIONALLY STUTTER AS IF IT IS ABOUT TO STALL (HASN'T STALLED YET) AND THE ENGINE ALMOST SHUTS OFF. THIS HAS HAPPENED OFF AND ON FOR ABOUT A YEAR. CURRENTLY HAVE 60K MILES ON THE CAR, GUESSING THE ISSUE BEGAN AROUND 30-40K. *TR
Fuel system, Diesel, Sep 1, 2010
THE DAY AFTER 20K MILE SERVICE (OIL/FILTER CHANGE, FUEL FILTER CHANGED) AND ABOUT 20 MILES FOLLOWING A REFUELING, THE ENGINE STALLED WHILE IDLING AT A TRAFFIC LIGHT. WOULD NOT RESTART AND HAD TO BE TOWED TO REPAIR SHOP. CAUSE IS UNKNOWN AT THIS TIME. *TR
Fuel system, Diesel, Sep 1, 2010
AT LOWER SPEEDS (<40MPH) UNDER ACCELERATION MY 09 VW JETTA TDI HESITATES AND EVEN STALLS FOR A SPLIT SECOND BEFORE ACCELERATING AGAIN. IT SEEMS AS IF IGNITION OR FUEL SUPPLY IS DISRUPTED ABRUPTLY AND COMPLETELY FOR A SPLIT SECOND. THE PROBLEM EXISTS WHEN PULLING OUT OF A DRIVEWAY (JUST BEGINNING A DRIVE) OR AFTER DRIVING FOR AN EXTENDED TIME FRAME. I ASSUMED THAT IT WAS CAUSED BY DEBRIS IN THE FUEL FILTER. MY CAR CURRENTLY HAS OVER 40K MILES AND THE PROBLEM HAS EXISTED SINCE THE CAR WAS BRAND NEW AND CONTINUES EVEN NOW. ALSO, WHEN TAKING OFF (ESPECIALLY WITH THE A/C ON) THE CAR STALLS VERY EASILY. IT REQUIRES MUCH MORE FUEL THAN I HAVE HAD WITH A MANUAL TRANSMISSION TO KEEP FROM STALLING OUT. *TR
Engine and engine cooling, Fuel system, Diesel, Power train, Aug 31, 2010
I RECENTLY PURCHASED A 2009 VOLKSWAGEN JETTA TDI DIESEL CAR WITH A 6 SPEED MANUAL TRANSMISSION AND 20,000 MILES. I HAVE NOTICE THAT THE CAR IS EXTREMELY EASY TO STALL WHEN ATTEMPTING TO ACCELERATE IN FIRST AND SECOND GEARS. IT SEEMS THE INJECTION TIMING MAY BE TOO FAR ADVANCED. I HAVE DRIVEN LOTS OF SIMILAR OLDER MODEL DIESEL CARS IN EUROPE AND ELSEWHERE WITHOUT ANY SUCH PROBLEMS. I DO NOT KNOW WHAT TO DO TO CORRECT THE PROBLEM. I HAVE NOTICED THAT YOU MUST SPEED UP SIGNIFICANTLY IN FIRST GEAR BEFORE SHIFTING TO SECOND. THE ENGINE SEEMS TO BE UNABLE TO LUG AT A LOW RPMS. *TR
Fuel system, Diesel, Aug 31, 2010
SOMETIMES WHILE ACCELERATING IN MY 2009 VW JETTA TDI, THE VEHICLE WILL NOT RESPOND TO INPUT ON THE ACCELERATOR. ALSO WHILE CRESTING A HILL, YOU FEEL THE ENGINE MISS. *TR
Fuel system, Diesel, Aug 31, 2010
IN APRIL 2010, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS IDENTIFIED AS A FAULTY FUEL PUMP, WHICH WAS REPLACED AT NO CHARGE TO US. IN JUNE 2010, WHILE MERGING ON TO THE INTERSTATE, THE "ENGINE FAULT" LIGHT FLASHED ON AND THE WARNING "BELL" STARTED CHIMING. THE CAR COULD NOT ACCELERATE BEYOND 50 MPH. I WAS ABLE TO GET OFF THE INTERSTATE AND MADE IT HOME SAFELY. THE CAR STARTED FINE THE NEXT DAY AND HAD NO ACCELERATION/POWER ISSUES WHEN WE DROVE IT TO THE DEALERSHIP. THE CODES WERE CLEARED, AND THE MECHANICS FELT THAT THE PROBLEM WAS CAUSED BY "GUNK" IN THE DIESEL FUEL, WHICH HAD CAUSED THE FUEL PRESSURE SENSOR TO MALFUNCTION. *TR
Fuel system, Diesel, Aug 25, 2010
LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN ON BEHALF OF CONSTITUENT EXPRESSING HER CONCERNS ABOUT THE MALFUNCTION OF THE VW JETTA TDI DIESEL AUTOMOBILES (REPLY TO SCOTTSDALE, AZ OFFICE). *KB 2009 VOLKSWAGEN JETTA. THE CONSUMER STATED THERE WAS A GROWING CONCERN ABOUT THE HIGH PRESSURE FUEL PUMPS ON VOLKSWAGEN NEW CLEAN DIESEL TDI VEHICLES. VEHICLES ARE RANDOMLY SUFFERING CATASTROPHIC FUEL SYSTEM FAILURE THAT REQUIRES UP TO 10,000 IN REPAIRS. THE CONSUMER STATED HE EXPERIENCED THE EXACT FAILURE AS SO MANY OTHERS HAVE. THE CONSUMER WAS INFORMED BY VW THAT THE FAILURE RESULTED FROM CONTAMINATED FUEL AND THEY WOULD NOT COVER THE COST. THE CONSUMER WAS INFORMED, METAL SHAVINGS WERE FOUND IN THE FUEL PUMP WHICH INDICATED REGULAR GAS WAS PLACED IN THE VEHICLE. THE CONSUMER THEN PRODUCED ALL OF THE DIESEL RECEIPTS AND THEN VW STATED MAYBE IT WAS BAD GAS THAT CONTAINED WATER. *JB
Fuel system, Diesel, Aug 1, 2010
I OWN A 2009 VW JETTA TDI WITH 22,000 MILES ON IT. IN THE MIDDLE OF MAY THE ENGINE EMISSIONS WARNING LIGHT CAME ON AND I IMMEDIATELY CALLED THE DEALER WHO SERVICES THE CAR. I TOOK IT IN AND WAS TOLD THE GAS CAP MAY HAVE BEEN MOUNTED IMPROPERLY. THE LIGHT WAS OFF AT THAT POINT THE CAR WAS PICKED UP. A WEEK OR SO LATER THE SAME LIGHT CAME ON, THEN WENT OFF AND WAS SPORADIC FOR A WHILE. AFTER A FEW WEEKS OF THIS I TOOK THE CAR IN AGAIN (MID JUNE). AFTER BEING IN THE SHOP NOW FOR SIX WEEKS THE DEALER HAS INFORMED ME THAT THE PROBLEM IS WITH THE FUEL SYSTEM AND THAT THE FUEL PUMP HAS FAILED.THEY SAY THERE IS RUST AND OTHER CONTAMINATION IN IT AND THERE MUST HAVE BEEN WATER IN THE SYSTEM. VW HAS REFUSED TO COVER IT UNDER THE WARRANTY. THE COST OF REPLACING THE ENTIRE FUEL SYSTEM WILL BE $8,000-$10,000. HAVING RESEARCHED THE ISSUE ONLINE I HAVE FOUND THAT THIS IS AN OFTEN REPORTED OCCURRENCE AND A KNOWN PROBLEM WITH THE 2009 JETTA TDIS. IT APPEARS THAT VW IS COVERING THE PROBLEM IN MANY CASES BUT NOT IN OTHERS. VW SHOULD BE MORE RESPONSIBLE AND ADMIT THIS IS A PROBLEM AND COVER THE REPLACEMENT OF THE SYSTEMS. THIS PROBLEM IS A POINT OF DISCUSSION ON NUMEROUS FORUMS SEE HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=286380 I RECOMMEND THAT YOU RESEARCH THIS ISSUE. VW IS TRYING TO FOIST IT OFF ON THE CUSTOMERS RATHER THAN TAKING RESPONSIBILITY FOR IT. I MAY WELL NEED TO FILE SUIT AGAINST THE DEALERSHIP TO GET THIS ISSUE RESOLVED. *TR
Fuel system, Diesel, Jul 28, 2010
JETTA TDI SEDAN 24000 MILES. ENGINE STALLED AT THE ROAD WITH ENGINE FAULT MESSAGE FROM MFD. GLOW PLUG STARTED BLINKING. VW DEALER SAID IT'S DUE TO CONTAMINATED FUEL. BUT ALL OVER THE US PEOPLE ARE FACING THIS ISSUE. VW IS NOT YET RECOGNIZING THIS ISSUE. LOOKS LIKE A MAJOR FAILURE IN THEIR FUEL PUMP. *TR
Fuel system, Diesel, Jul 26, 2010
GENTLEMEN: MY STORY TAKES LONGER TO TELL THAN 2,000 CHARACTERS. PLEASE CONTACT ME SO I CAN TELL YOU AND DOCUMENT EVERYTHING. [XXX] PORTION OF [XXX] JUNE 11, 2010 EMAIL TO WEBMASTER: "I PURCHASED A NEW VW JETTA TDI DIESEL VEHICLE ON JUNE 3, 2009 FROM LITHIA VOLKSWAGEN IN MEDFORD, OREGON. I WAS DRIVING IT HOME LAST DECEMBER WHEN SUDDENLY THE CHECK ENGINE TROUBLE LIGHTS STARTED FLASHING. THE CAR DIED AND WOULD NOT START AGAIN. IT HAD SOME 28,000 MILES ON IT AT THE TIME. I LIVE IN THE MOUNTAINS IN SOUTHERN OREGON. I TAKE MANY DAY TRIPS INTO THE MOUNTAINS OF OREGON AND NORTHERN CALIFORNIA, WHERE NO CELL PHONE SERVICE IS AVAILABLE. FORTUNATELY AT THE TIME MY CAR DIED I WAS IN CELL PHONE RANGE AND WAS ABLE TO CALL VW SERVICE WHO SENT A TOW TRUCK TO HAUL MY CAR TO THE DEALER IN MEDFORD, ABOUT 1 HOUR AWAY. MY SON WAS ABLE TO PICK ME UP FROM ALONG I-5 AND TAKE ME HOME. LITHIA TOOK A WEEK TO GET THE VEHICLE BACK TO ME. THEY SAID THE IN-TANK FUEL PUMP HAD DIED." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Diesel, Jul 13, 2010
WHILE DRIVING MY VEHICLE, THE GLOW PLUG LIGHT STARTED TO FLASH. I PULLED OVER AND CHECKED THE OWNER'S MANUAL. THE MANUAL SAID TO BRING THE CAR A DEALER FOR SERVICE. I CONTACTED MY DEALER WHO SAID TO BRING IT RIGHT IN. STARTED DRIVING ON A HIGHWAY AT 50MPH AND APPROXIMATELY 5 MILES LATER THE CAR LOST ALL POWER AND SHUT DOWN. THE VACUUM ASSIST FOR THE BRAKES AND THE ELECRO-MECHANICAL STEERING SYSTEM WERE UNDER REDUCED LEVELS OF POWER. I MERGED TO THE FAR RIGHT AND OFF TO THE SIDE OF THE ROAD AS QUICKLY AND SAFELY AS POSSIBLE. THE CAR WAS TOWED TO A LOCAL DEALER 45 MINUTES LATER. THAT EVENING, I WAS TOLD THAT THERE WERE METAL CHIPS IN THE FUEL FILTER HOUSING. I VIEWED THESE CHIPS MYSELF. THE TECHNICIAN NOTED THAT THE FUEL REMOVED FROM THE SYSTEM WAS IN FACT DIESEL, NOT GASOLINE. HE ALSO INDICATED THAT THE FUEL DID NOT APPEAR TO BE CONTAMINATED. I RESEARCHED ON THE WEB THAT THE VW TDI HAS BEEN SUFFERING UNEXPECTED HIGH PRESSURE FUEL PUMP FAILURES. WHEN THE HPFP FAILS, IS SENDS METAL THROUGH THE ENTIRE FUEL SYSTEM. TODAY I RECEIVED A REPAIR ESTIMATE OF $10,260. VWOF A IS STILL DETERMINING IF THIS IS AN ITEM TO BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR
Fuel system, Diesel, Jun 15, 2010
ENGINE FAILED ON 2009 VW JETTA TDI. LOST POWER ON CA HIGHWAY (UNSAFE). CAR HAS BEEN TOWED, DEALER CLAIMS BAD FUEL/FUEL CONTAMINATION. HAVE BEEN TOLD THAT IT IS A HIGH PRESSURE FUEL PUMP FAILURE, AN ONGOING PROBLEM WITH 2009/2010 JETTA TDI CARS. *TR
Fuel system, Gasoline, Tires, Equipment, May 11, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) [XXX] . (DEAF AND SIGN LANGUAGE) AND [XXX] ( DEAF AND SIGN LANGUAGE), AND WE TRADED THE 2008 TOYOTA, CAMRY TO LEASE VOLKSWAGEN 2009 JETTA WITH GASOLINE ENGINE LAST JUNE, AND WE HAVE NOT BEEN HAPPY, BECAUSE, NOT SMOOTH RIDE, BETWEEN 35 AND 50 MILE PER MILE, AND, ALSO, NOT SMOOTH RIDE BETWEEN 70 AND 84 MILE PER HOUR, EVEN, ROTATION TIRE AND BALANCE TIRE THIRD OR FOURTH TIME, ... STILL, NOT SMOOTH RIDE, EVEN THE MILE PER GALLON'S POOR, AND MANY. ... THE VOLKSWAGEN DEALERS IN MASSACHUSETTS AND FLORIDA, THEY HAVE BEEN FIXING, AND, STILL, NOT SMOOTH RIDE, MILE PER GALLON'S AND ETC. ... [XXX] AND I HAVE BEEN FED UP. ... EVEN, I DROP OFF MY CAR AT THE TRACY VOLKSWAGEN SHOP IN HYANNIS, MASSACHUETTS, ... EVEN, AT THE ALDEN VOLKSWAGEN SHOP IN FAIRHAVEN, MASSACHUSETTS, AND, ALSO, THE WALLACE VOLSKWAGEN SHOP IN STUART, FLORIDA OCCASIONALLY, ... AND, ... HAPPENED, [XXX] , SERVICE ADVISOR AND JEFF HAW, SUPERVIOR AND/OR MANAGER SERVICE ADVISOR AT WALLACE VOLKSWAGEN IN STUART, FLORIDA, THEY ADVISED ME TO VISIT A FIRESTONE STORE AND REQUEST THEM TO REPLACE THE FOUR TIRES. ...AND, SO, I WENT TO SEE A FIRESTONE TIRE STORE A FEW BLOCKS AWAY FROM WALLACE VOLKSWAGEN DEALER IN STUART, FLORIDA, AND THE FIRESTONE TIRE STORE, THEY SAID, THE TIRES ARE NOT WARRANY, CANNOT REPLACE A TIRE, EVEN A FOUR TIRE AND AT ALL. SO, I REQUEST YOU, TO TELL VOLKSWAGEN COMPANY, HEADQUARTER, TO REPLACE A NEW JETTA WITH DIESEL WITH MICHELIN TIRES AND $250.00 PAYMENT MONTHTLY AND NO DOWN PAYMENT INCLUDING WAIVE EARLY TERMINATE PENTALY, AND, ANY, AND, ANYTHING, AND, ALL, BECAUSE I HAVE NOT BEEN HAPPY AND NOT ENJOY WITH THE NEW LEASE 2009 VOLKSWAGEN WITH GASOLINE. [XXX] P.S. PLEASE TRANSFER US TO PROPERLY TO THE DEPERATURE AND FILE A COMPLIANT AT FEDERAL GOVERMENT, NOT STATE GOVERNMENT IF WE FILE A COMPLIANT A FILE AT WRONG U.S. DEPT. OF NHTS.GOV. *TR
Fuel system, Diesel, Apr 19, 2010
VEHICLE BEGAN LEAKING DIESEL FUEL AFTER 20,000 MILE SERVICE AT FLETCHER JONES VOLKSWAGEN IN CHICAGO, ILLINOIS. I AM A FORMER AUTOMOTIVE ENGINEER, SO FORTUNATELY I KNEW TO TAKE THE CAR BACK QUICKLY. SOME OWNERS MAY HAVE CONTINUED TO DRIVE THE CAR AND IT COULD HAVE RESULTED IN A FIRE. THE DEALER CLAIMS THAT THE ISSUE WAS A DEFECTIVE FUEL FILTER. HOPEFULLY VW OF AMERICA IS TAKING THE MATTER SERIOUSLY, THOUGH THEY DO NOT REALLY SEEM TO CARE MUCH ABOUT QUALITY BASED ON OUR EXPERIENCES SO FAR. *TR
Fuel system, Diesel, Mar 2, 2010
2009 JETTA SPORTWAGON TDI UNDER 8000 MILES FIRST LONG ROAD TRIP - GA TO PA AND BACK. RETURNING HOME (ABOUT 9 HOURS AWAY) AND TRAVELING ON THE INTERSTATE, FIRST THE FLASHING GLOW PLUGS INDICATOR LIGHT COMES ON AND THEN THE CHECK ENGINE. THE ENGINE STARTING REDUCING IN POWER AS I MADE IT THE EXIT AND COULDN'T KEEP HIGHWAY SPEEDS. WHEN I GOT TO THE EXIT RAMP AND TOOK MY FOOT OFF THE ACCELERATOR, THE CAR STALLED AND WAS UNABLE TO BE MOVED. AFTER A TOW TO DEALERSHIP THE SERVICE DEPARTMENT HAD ENOUGH TIME TO TAKE A LOOK AT THE CAR BEFORE THEY CLOSED. I WAS TOLD THE FUEL PUMP WAS "SHREDDED" - THEY FOUND RUST AND METAL FRAGMENTS IN THE PUMP. THE ENTIRE FUEL SYSTEM WAS REPLACED. IT WAS COVERED UNDER WARRANTY. AFTER DOING SOME RESEARCH ONLINE IT SEEM LIKE THIS IS A RECURRING PROBLEM WITH THE TDI ENGINE. *TR
Fuel system, Diesel, Dec 31, 2009
POSSIBLE EVENTS LEADING UP TO THE FAILURE IS ONCE IN A WHILE WHEN THE CAR IS OFF AND PARKED THE ENGINE FAN WILL COME ON RUNNING VERY HIGH AND THE CAR SMELLS. THIS OCCURRED ABOUT 4 TIMES IN 4 MONTHS. THEN IN THE 5TH MONTH OF OWNERSHIP, WHILE DRIVING 50 MPH, I HEARD A BEEP, LOOKED DOWN AT MY DASH AND BEFORE I COULD FINISH READING THE MESSAGE THE CAR DIED. THE DASH INDICATED SOMETHING ABOUT GET TO A WORKSHOP, THEN THE MESSAGE DISAPPEARED AND THE COIL LIGHT CAME ON. I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. THANKGOODNESS NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN HIT, I PUSHED THE CAR TO THE SHOULDER OF THE ROAD AND CALLED A TOW TRUCK. I WAS 80 MILES FROM HOME AND JUST MINUTES FROM GETTING ON THE MAIN FREEWAY. I WAS TOWED TO THE NEAREST VW DEALER. IT WAS A WEEKEND SO THE SERVICE DEPT WAS CLOSED. MONDAY I WAS TOLD THE ENTIRE FUEL SYSTEM WENT OUT AND WAS GOING TO BE COMPLETELY REPLACED. IT WAS REPLACED. IT'S BEEN 4 WEEKS SINCE IT WAS REPLACED AND TODAY WHEN I DROVE 25 MILES AND PARKED MY CAR, THE ENGINE FAN CAME ON RUNNING VERY HIGH, AND LOUD WITH THE SMELL OF BURNT RUBBER AND SMOKE COMING FROM THE HOOD. I CALLED THE DEALER AND WILL BE TAKING IT INTO THE DEALER NEXT WEEK, THEY ARE CONCERNED WITH THE SMELL. *TR