2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: power train
142 reports, newest first. Show all
Power train, Oct 22, 2012
THIS IS MY SECOND COMPLAINT ON THIS WEBSITE FOR THE SAME PROBLEM WITH MY 2009 JETTA SPORTWAGEN WITH DSG TRANSMISSION. MY MECHATRONIC UNIT WAS REPLACED IN JULY 2012, BUT IT WASN'T 2 WEEKS BEFORE THE CAR STARTED BACK TO IT'S OLD TRICKS AGAIN. THIS TIME THE HESITATING FROM A STOP, JERKING, ROLLING BACK AND FORTH WHEN YOU PARK, AND ROLLING BACKWARD ON AN INCLINE WHEN SHIFTING INTO DRIVE FROM REVERSE WAS EVEN WORSE THAN BEFORE THE MECHATRONIC UNIT REPLACED. THIS MORNING, WHILE BACKING OUT OF THE GARAGE (WHICH IS ON A SLOPE) WHEN I SHIFTED INTO DRIVE AND LIFTED OFF THE BRAKE THE CAR QUICKLY ROLLED BACK 2 TO 3 FEET BEFORE I COULD STOP THE CAR WHILE NARROWLY MISSING OUR TRUCK'S BUMPER. WE WENT STRAIGHT TO VW AND AS BEFORE THEIR IS NO CODE AND THE FLUID IS AT APPROPRIATE LEVELS. THERE IS NOTHING THEY CAN DO... VW CUSTOMER CARE WAS CONTACTED WITH ANOTHER CASE NUMBER. IT APPEARS THAT VW IS NOT STANDING BEHIND THEIR WARRANTY, SO I GUESS WE'LL HAVE TO ESCALATE TO THE NEXT LEVEL. *TR
Power train, Aug 23, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 4 MPH THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION VALVE AND THE DSG TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 124,000.
Fuel system, Diesel, Power train, Engine, Aug 12, 2012
FELT A SHUDDER IN THE DRIVE TRAIN; A FEW SECONDS LATER THE GLOW PLUG LIGHT BEGAN TO FLASH; THE MULTI-FUNCTION COMPUTER FLASHED THAT THERE WAS AN ENGINE FAULT AND TO SERVICE THE ENGINE; THE ENGINE SHUTDOWN AND I PULLED OVER TO THE SIDE OF THE ROAD; ENGINE WOULD NOT RESTART; DEALER ANALYSIS REVEALED THE HIGH PRESSURE FUEL PUMP FAILED APPARENTLY SENDING SHARDS OF METAL PARTICLES DOWNSTREAM OF THE PUMP; PUMP AND OTHER HARDWARE DOWNSTREAM OF THE PUMP ARE SCHEDULED FOR REPLACEMENT *TR
Fuel system, Diesel, Power train, Jul 17, 2012
2009 TDI JETTA HIGH PRESSURE FUEL PUMP. THREE PUMPS HAVE BEEN PUT IN AND IT KEEPS FAILING ON THE HIGHWAY TWICE AND WAS EXTREMELY DANGEROUS AND I AM OVER WARRANTY AND IT SEEMS TO BE A FAULTY DESIGN. DON'T KNOW WHAT STEPS TO TAKE HERE THEY HAVE HAD MY CAR FOR ALMOST 90 DAYS. *TR THE CONSUMER ALSO STATED TWO TRANSMISSION FANS HAVE BEEN INSTALLED IN THE VEHICLE. HE WAS THEN TOLD A NEW TURBO WAS NEEDED AT A COST OF $3000. UPDATED IVOQ 12/10/12
Power train, Engine, Fuel/propulsion system, Jul 9, 2012
VEHICLE IS A 2009 JETTA SEDAN - TDI (DIESEL) VEHICLE SHUT DOWN WHILE DRIVING. FLOW PLUG LIGHT FLASHED ON DASH ALONG WITH DISPLAY OF "ENGINE FAULT WORKSHOP" VEHICLE WOULD NOT RESTART. PULLED CODE OF P0087 FUEL RAIL/SYSTEM PRESSURE LOW. TOWED TO DEALER, BOUCHER VW IN FRANKLIN, WI. DEALER CONFIRMED FAULT WAS A HIGH-PRESSURE FUEL PUMP FAILURE. *TR
Power train, Jul 3, 2012
MY JETTA SPORTWAGEN TDI WITH DSG TRANSMISSION WAS PURCHASED NEW IN MAY 2009. WITHIN 3 MONTHS OF PURCHASE, WE NOTICED THE CAR WOULD JERK AND SLAM INTO GEAR. EVERY TIME WE HAD THE CAR IN FOR SERVICE WE COMPLAINED OF THE "JERK" OR "SLAM". THEN, IN DEC 2009 WE RECEIVED A WARRANTY EXTENSION FOR THE DSG TRANNY FROM 60,000 MILES TO 100,000. THIS OBVIOUSLY SHOWED THERE WERE KNOWN PROBLEMS. AT ALL OF IT'S SCHEDULED MAINTENANCE APPOINTMENTS, I WOULD MENTION THE JERKINESS. THE DEALERSHIP SAID THERE WAS NO PROBLEMS SINCE THEY NEVER FELT IT SHIFT FUNNY WHEN THEY DROVE IT. IT WASN'T EVEN UNTIL 43,000 DID ANYONE RIDE IN THE CAR WITH ME TO SEE! NOT ONCE DID THEY HOOK THE CAR TO A COMPUTER TO RUN FOR CODES OR FAULTS. I DID NOT HAVE A CHECK ENGINE FAULT CODE EITHER. WE HAD THE TRANNY SERVICED PER THE VW MANUAL AT A LITTLE OVER 40,000 MILES AND THAT DID NOT HELP THE CAR. NOW, THE CAR TENDS TO DOWNSHIFT WHILE COMPLETELY STOPPED, STILL SLAMS/JERKS INTO GEAR, ROCKS BACK AND FORTH WHEN YOU PUT IT IN PARK AND ROLLS BACKWARDS SEVERAL FEET WHEN YOU PUT THE CAR IN DRIVE FROM REVERSE (IN OUR SLOPED DRIVEWAY.) THIS NEVER HAPPENED IN THE PAST, BUT NOW YOU HAVE TO "POWER" BRAKE THE CAR TO ENSURE YOU DON'T ROLL BACK AND HIT THE OTHERS IN OUR DRIVEWAY. SINCE I WAS GETTING NO WHERE, I FINALLY CALLED AN OPENED A CASE WITH VW CUSTOMER CARE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I MENTIONED THE PROBLEM AGAIN AND REFERENCED MY CASE NUMBER. THEY CHECKED MY CAR OUT TODAY AND SAID THEY ORDERED A NEW MECHATRONIC UNIT. THE SERVICE BULLETINS SHOWED THE EXACT SYMPTOMS THAT MY CAR WAS DOING, BUT WE NEVER GOT ANY HELP. IT WASN'T UNTIL I OPENED A CASE WITH VW THAT SOMETHING WAS DONE. WE'LL SEE IF THIS NEW PART FIXES OUR PROBLEM OR NOT. I LOVE MY JETTA, JUST NOT THE CRAPPY TRANSMISSION! *JS
Engine and engine cooling, Fuel system, Gasoline, Power train, Electrical system, Jun 14, 2012
FIRST INCIDENT IN JULY 2011 BUT SAME ONGOING ISSUE AND AT THE DEALERSHIP AT LEAST 8 TIMES IN 11 MONTHS. CURRENTLY AT THE DEALERSHIP AGAIN FOR ALMOST 3 WEEKS NOW. ITS ALWAYS THE SAME "SYMPTOMS" BUT ALWAYS TOLD ITS ANOTHER PROBLEM..... AS FOLLOWS: -SPUTTERS AND JERKS -EXHAUST OR GAS FUMES OVERCOME THE CAR -ENGINE REVS BUT THE CAR WONT MOVE, THEN JOLTS FORWARD. -STALLS WHEN TRYING TO START, IT JERKS VIOLENTLY MAKING A PUTTING NOISE AS IF IT CAN'T GET FUEL THEN DIES. -THERE'S A BEEPING NOISE COMING FROM SOMETHING IN THE ENGINE WHEN IT STALLS THAT NO ONE SEEMS TO KNOW WHAT IT IS. I HAVE REPLACED: -INTAKE MANIFOLD -ALL FUEL SENSORS -LOW PRESSURE FUEL PUMP -HIGH PRESSURE FUEL PUMP -MELTED FUSES WITH UNKNOWN CAUSE -TWO BATTERIES -OTHER SMALLER ITEMS RELATED TO FUEL SYSTEM. *JB
Fuel system, Diesel, Power train, Fuel/propulsion system, May 30, 2012
FOR THE SECOND TIME MY FUEL PUMP WENT OUT. ALSO FOR THE SECOND TIME I WAS ACCUSED OF USING BIO DIESEL OR REGULAR FUEL BY THE DEALER. I WAS DRIVING A LONG IT SOUNDED LIKE A GEAR WAS TUMBLING AROUND THEN A GRINDING NOISE FOLLOWED. LUCKILY I WAS A LOW RATE OF SPEED AND WAS ABLE TO PULL OFF TO A SIDE STREET WITH OUT PROBLEM. LAST WEEK THE GEAR BOX WENT OUT AS WELL. IT HAD ISSUES ON GOING IN TO REVERSE FROM DRIVE. OFTEN I WOULD HAVE TO PUT THE CAR IN TO PARK TURN IT OFF THEN RESTART TO GET IT TO GO IN TO REVERSE. *TR
Engine and engine cooling, Power train, Vehicle speed control, Feb 11, 2012
WHEN STARTING TO MOVE THE CAR SUCH AS AT A STOP SIGN OR AT AN INTERSECTION, WHEN PUTTING THE ACCELERATOR PEDAL DOWN TO START THE VEHICLE MOVING, THE WHOLE CAR ALMOST STALLS AS ENGINE POWER DISAPPEARS FOR A TERRIFYING FEW SECONDS. *TR THIS IS VERY DANGEROUS BECAUSE YOU PULL OUT INTO TRAFFIC AND EXPECT THE CAR WILL MOVE FORWARD AND NOT STALL. I WENT ONTO A VW FORUM AND LEARNED THAT THIS IS A COMMON PROBLEM FOR VW. *TR
Engine and engine cooling, Power train, Jan 29, 2012
2009 VOLKSWAGEN JETTA TDI AT 53,000 MILES MY RADIATOR WENT OUT DUE TO A DESIGN FLAW WERE A CLAMP RUBBED A HOLE IN THE RADIATOR. VW WOULD NOT COVER UNDER FACTORY WARRANTY, AT 68,000 MILES THE ALIGNMENT WENT OUT IN THE AUTOMOBILE, AND FINNALLY AT 72,000 MILES I NOTICED MY TRANSMISSION MAKING A HARD SHIFT AND A DELAY SHIFT WHEN TAKING OFF, I INQUIRED ABOUT IT TWICE AT THE DEALER SHIP AND WAS ADVISE NOTHING WAS WRONG. THEN AT 94,000 MILES I STARTED HEARING A LOUD NOISE FROM MY MOTOR IT IS THE DUAL MASS CLUCH FLYWHEEL HAS GONE OUT. THE DEALERSHIP WANTS $3000.00 TO FIX. I CALLED VW OF AMERICA, THE VP I TALKED TO, SAID JUST BECAUSE THE PART WAS RECALLED IN AUSTRALIA AND CANADA IT DOESN'T MEAN ANYTHING TO THEM. *TT
Engine and engine cooling, Power train, Jan 8, 2012
VEHICLE WILL NOT START ON FIRST 4-6 ATTEMPTS AFTER A COLD SNAP AND SUBSEQUENT WARM WEATHER. ISSUE POINTS TO WATER BUILDING UP IN INTERCOOLER HOSES. VW HAS TSB POSTED BUT MAY NOT FULLY RESOLVE ISSUE. 21 11 01 / 2025464 DATED MAY 24, 2011, TITLED "FROZEN CHARGE AIR COOLER ? ENGINE WILL NOT START". IT CALLS FOR INSTALLING A 1K0-198-803-B COLD WEATHER INTERCOOLER KIT. A LOT OF INTERNET DISCUSSION ON THIS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=266863. DATE OF NO START: 25 DEC 2011 (WONDERFUL CHRISTMAS GIFT!) LOCATION: CENTRAL NEW YORK (UTICA AREA) MILEAGE: ~42000 SIGNIFICANT WEATHER BEFORE NO START: SOME VERY LIGHT SNOW... LOW OF 19F, HIGH OF 39F... SEE HTTP://WWW.WUNDERGROUND.COM/HISTORY/...Q_STATENAME=NA TOOK TO DEALER: NOT THAT DAY... HAD A STATE INSPECTION IN CHARLOTTE, NC SCHEDULED FOR LATER THAT WEEK AT VW OF SOUTH CHARLOTTE: THEY FOUND ZERO ISSUES WHEN I MENTIONED THE PROBLEM (NO CODES, ETC.) AND DIDN'T CHARGE ME ANYTHING FOR "CHECKING IT OUT". COMMENTS: THIS WAS THE FIRST NO-START SINCE BUYING THE JETTA IN 12/2008. CAR DID HAVE WEIRD "PHANTOM FUEL LOSS" ISSUE SINCE INITIAL IN-SERVICE DATE... AFTER 6 VISITS TO 2 DIFFERENT DEALERS COMPLAINING OF ISSUE IT WAS FINALLY ADDRESSED IN AN ECU UPDATE IN LATE WINTER/EARLY SPRING OF 2011. DATE OF NO START: 5 JAN 2012 LOCATION: PHILADELPHIA, PA MILEAGE: 44250 SIGNIFICANT WEATHER BEFORE NO START: COLD SNAP THE NIGHT BEFORE (MID TEENS F) THEN MEAN OF MID 30'S THIS DAY... HAPPENED IN MORNING OF 5TH WHEN IT WAS STILL COLD FROM NIGHT BEFORE. SEE: HTTP://WWW.WUNDERGROUND.COM/HISTORY/...LYHISTORY.HTML TOOK TO DEALER: NOT THAT DAY, BUT THE DAY AFTER. NO FAULTS FOUND AFTER A $50 DIAGNOSTICS CHECK SINCE "CAR WAS NOT IN WARRANTY". DEALER (FRED BEANS VW OF DEVON, PA) WANTS TO HAVE IT OVERNIGHT AFTER A SIMILAR COLD SNAP.. WILL PROVIDE LOANER. *TR
Power train, Nov 17, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CLUTCH CONNECTOR WAS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE CLUTCH PLUNGER. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ONE AND A HALF YEARS LATER. THE CONTACT STATED THAT THE PLUNGER WAS DANGLING FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Power train, Wheels, Oct 6, 2011
DURING THE SNOW STORM THE CLUTCH AND THE FOUR WHEEL DRIVE DID NOT ENGAGE. I WAS DRIVING SLOWLY ALONG WITH THE TRAFFIC AND THE AS THE CAR STARTED TO ASCEND AN INCLINE IN THE ROAD, IT STARTED TO SKID; AND WHEN I ENGAGED THE BRAKES, ATTEMPTED TO CHANGE GEARS, THE CLUTCH WOULD NOT ENGAGE. WHEN THE CAR CAME TO A STOP,THERE WAS A ODOR OF BURNING RUBBER. I CONTACTED VW AMERICA ABOUT THE FAILURE, THEY COVERED THE COST OF THE PART AND NOT THE SERVICE AS A CUSTOMER APPRECIATION GOOD WILL GESTURE. *TR
Power train, Jul 21, 2011
DSG TRANSMISSION IS GETTING MORE FREQUENT WITH THE HARD SHIFTING/SURGING BOTH FORWARD AND REVERSE AND OCCURS USUALLY WHEN SLOWING DOWN AND THEN LETTING GO OF THE BRAKE UPON A GREEN LIGHT. SOMETIMES THE CAR WILL ROLL BACK IF ON A SLIGHT INCLINE WHEN LETTING GO OF THE BRAKE. VW DEALERSHIP SAYS THAT THE DSG IS A VERY "ACTIVE" TRANSMISSION AND IT IS NORMAL. I WAS TOLD THIS ON TWO SEPARATE OCCASIONS AND GOING TO BRING MY CAR IN AGAIN UNTIL THE PROBLEM IS FIXED. *KB
Power train, May 28, 2011
POWER TRAIN:CLUTCH ASSEMBLY 2009 VOLKSWAGEN TDI 18000 MILES AND AGAIN AT 61000 THOUSAND MILES. JUST SHOULD NOT BE... ONE UNDER WARRANTY ONE NOT. 2 REPLACED MEANS POOR DESIGN ON VOLKSWAGENS PART. I SHOULD NOT HAVE HAD TO PAY. *TR
Engine and engine cooling, Fuel system, Diesel, Power train, May 16, 2011
MY 2009 JETTA TDI ENGINE STARTED RUNNING ROUGH WHEN I PUSHED THE CLUTCH IN WHILE TURNING INTO A PARKING LOT 3 WEEKS AGO. I COASTED TO A PARKING SPOT AND TURNED OFF THE IGNITION. I STARTED THE CAR BACK UP IMMEDIATELY TO SEE IF IT WAS GOING TO BE OK AND IT SOUNDED GOOD SO I SHUT IT OFF. WHEN I RETURNED ABOUT 45 MINUTES LATER, THE CAR STARTED BUT SOUNDED LIKE IT WAS RUNNING ON ONLY ONE OR TWO CYLINDERS AND THEN DIED. I CALLED A TOW TRUCK AND IT WOULD NOT START AT ALL WHEN HE ARRIVED. THE DEALER ASKED IF I HAD EVER RUN GASOLINE THROUGH IT. I SAID 'NO, WHY WOULD I DO THAT?' HE SAID THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AND THAT VW WOULD PAY FOR THIS 'ONE TIME' EVEN THOUGH THE WARRANTY HAS RUN OUT. WELL, IF THEY ARE AT FAULT THIS TIME, THEY WILL BE AT FAULT THE NEXT TIME TOO. MY CONCERN IS THE NEXT TIME. I DRIVE ON A 70 MPH INTERSTATE 90 MILES ROUND TRIP TO WORK 5 DAYS A WEEK. WHAT ARE THE CHANCES THAT I WILL BE LUCKY ENOUGH THAT IT DID NOT HAPPEN IN TRAFFIC AT THAT SPEED THE FIRST TIME AND JUST WHERE WILL I BE WHEN IT HAPPENS AGAIN? IF THEY ARE REPLACING THIS SHREDDED HIGH PRESSURE FUEL PUMP WITH THE SAME MODEL MADE OF THE SAME MATERIALS, IT WILL HAPPEN AGAIN. IS THERE ETHANOL BEING PUT INTO DIESEL IN THIS COUNTRY? WHAT ABOUT THE ADDITIVES TO DIESEL THAT ARE NECESSARY FOR LUBRICITY THAT ARE PUT IN BY THE DIFFERENT COMPANIES? IS ONE OR MORE TYPES OF THESE THE CULPRIT? THIS PROBLEM IS ALL OVER THE INTERNET AND I HOPE THAT VW CAN COME UP WITH A PERMANENT SOLUTION BEFORE SOMEONE IS SERIOUSLY INJURED - IF IT HASN'T HAPPENED ALREADY. MEANWHILE - STILL WAITING FOR MY CAR TO BE RETURNED TO ME.
Power train, Apr 25, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE MANUFACTURER WAS CONTACTED IN REGARDS TO AN UNRELATED ISSUE WHEN THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE VEHICLE WAS OUTSIDE OF THE MILEAGE RANGE OF THE RECALL AND WOULD NOT BE REPAIRED UNDER THE TERMS OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,600.
Power train, Apr 22, 2011
TRANSMISSION SLIPS OR FAILS TO ENGAGE IN REVERSE. *TR
Engine and engine cooling, Fuel system, Diesel, Power train, Mar 22, 2011
ENGINE ABRUPTLY STALLED ENTERING LARGE MULTI-LANE INTERSECTION, AS ENGINE REPAIR LIGHT CAME ON. SUDDENLY INOPERATIVE POWER TRAIN ON THE VEHICLE WITHOUT ANY PRIOR WARNING. TDI DIESEL POWERED VEHICLE. TOWED TO DEALERSHIP AND DIAGNOSED WITH HPFP (FUEL PUMP) & FUEL SYSTEM FAILURE.
Power train, Mar 9, 2011
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR SHIFTED TO NEUTRAL WITHOUT WARNING SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 09V164000 (POWER TRAIN:DRIVELINE:DRIVESHAFT). HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD WHERE HE MANUALLY POWERED THE VEHICLE OFF AND RESTARTED IT AGAIN WHICH ALLOWED THE VEHICLE TO RESET. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VEHICLE WAS TAKEN TO A DEALER WHO THEY REPLACED THE MECHATRON. THE CURRENT MILEAGE WAS 40,000 AND THE FAILURE MILEAGE WAS 36,000.
Power train, Jan 28, 2011
VEHICLE TRANSMISSION WOULD NOT ENGAGE NEEDED TO TURN ENGINE OFF AND BACK ON BEFORE IT WOULD MOVE CHECK ENGINE LIGHT WOULD COME ON AND THAN OFF ON THE DAY BEFORE I TOOK IT IN FOR SERVICE IT HAPPENED EVERYTIME I STARTED THE CAR THAT DAY VEHICLE IS NOW AT DEALER AND THEY TOLD ME THEY NEEDED TECH SUPPORT FROM VW AND IT WOULD BE UNTIL NEXT WEEK BEFORE ANY THING WAS DONE. *TR
Power train, Jan 20, 2011
2009 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED AS SHE APPLIED THE ACCELERATOR PEDAL, THE RPM WOULD SPIKE AND THE ENGINE WOULD REV, BUT THE VEHICLE DIDN'T HAVE ANY POWER AS IF THE GEAR SLIPPED INTO NEUTRAL WHEN TRYING TO ACCELERATE. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONSUMER STATED THERE ARE TWO OPEN RECALLS, BUT HER VEHICLE IDENTIFICATION WAS NOT INCLUDED. *JB
Power train, Jan 2, 2011
I WAS DRIVING MY 2009 VW JETTA WOLFSBURG EDITION ON THE INTERSTATE AT 65MPH WHEN SUDDENLY THE CAR LOSES POWER AND SHUTS OFF. I HAPPENED TO BE IN THE PASSING LANE AND LUCKILY WAS NOT STRUCK FROM BEHIND. THIS SAME SITUATION HAS SINCE OCCURRED 10-15 TIMES. MY WIFE AND I ARE HOPING A NEW CAR WILL ISSUED TO US AS WE JUST CAN'T RISK THE LIVES OF OUR FAMILY. THIS CAR SHOULDN'T BE ON THE ROAD ANYMORE....IT HAS BEEN TO THE DEALERSHIP 3X WITH NO RESOLUTION. *TR
Power train, Oct 6, 2010, crash
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT MOVE AND THE ENGINE WOULD NOT REV. THE CONTACT HAD TO SHIFT INTO NEUTRAL, MANUALLY REV THE ENGINE AND THEN SHIFT INTO DRIVE SO THAT THE VEHICLE WOULD ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE FAILURE WAS INVOLVED IN A CRASH BECAUSE OF THE FAULTY TRANSMISSION; THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Power train, Oct 4, 2010
I OWN A 2009 JETTA TDI WITH A DSG TRANSMISSION. I FEEL LIKE I AM GOING TO GET HIT WHEN I START FROM A STOP. THE TRANSMISSION JUMPS AND HESITATES. IT HAS BEEN TO THE DEALER WITH OUT BEING FIXED. IT IS TERRIFYING TO DRIVE A CAR THAT MAY OR MY NOT ACCELERATE WHICH ALSO JUMPS IN AND OUT OF GEAR! *TR