2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: power train
142 reports, newest first. Show all
Power train, Jul 14, 2009
I OWN A 2009 VOKSWAGON TDI WAGON. LAST WEEK WHILE ON VACATION WITH MY FAMILY I EXPERIENCED SEVERAL "FALSE NEUTRALS". THE VEHICLE WHILE TRAVELING AT VARIOUS SPEEDS WOULD SHIFT INTO A NEUTRAL GEAR AND THE RPM WOULD REV TO 3000+ RPNDS LIGHTS ON THE MFD WOULD FLASH AND ACCELERATION WOULD CEASE. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY AS WELL AS IN THE CITY... IT ALSO HAPPENED ONCE WHILE I WAS STOPPED AT A TRAFFIC LIGHT. *TR
Power train, Jul 13, 2009
THIS IS A PROBLEM WITH THE 2009 VOLKSWGEN JETTA TDI WITH DSG TRANSMISSION. THE AUTO SO EQUIPPED CANNOT BE DRIVEN SAFELY AS THE CAR HAS SERIOUS ACCELERATION LAGS BEFORE POPPING INTO GEAR AND SEVERE DOWNSHIFTS. THERE IS NO WAY TO PREDICT WHEN THE NEXT INCIDENT WILL HAPPEN ONLY THAT THE ACCELERATION LAG HAS CAUSED NUMEROUS NEAR MISSES AT INTERSECTIONS. TO DATE ONLY A SCRAPED WHEEL WHILE PULLING AWAY FROM A BANK DRIVE THROUGH. *TR
Power train, Jul 11, 2009
WHILE DRIVING AT APPROXIMATELY 65 MPH ON I-95, CAR DISENGAGED FROM TRANSMISSION. ENGINE REVVED, BUT SLOWED DOWN. AT APPROXIMATELY 45 MPH, TRANSMISSION RE-ENGAGED. AT SAME TIME, CENTER DISPLAY FLICKERED AND BEGAN INDICATING ALL DRIVE MODES. ON JULY 10, 2009, WHILE STOPPED AT AN INTERSECTION, THE SAME THING HAPPENED. WHEN I PRESSED THE ACCELERATOR, THE ENGINE REVVED, BUT TRANSMISSION DIDN'T ENGAGE, AND WOULDN'T ENGAGE, UNTIL I RESTARTED THE CAR. AS THE INTERSECTION WAS ON A SLIGHT DOWNGRADE, THIS LEFT ME IN THE MIDDLE OF THE INTERSECTION, UNTIL I WAS ABLE TO RESTART THE VEHICLE. *TR
Power train, Jul 10, 2009
I JUST GOT MY BRAND NEW 09 VW TDI SPORTWAGON WITH THE DSG TRANSMISSION AND IT ONLY HAD 298 MILES ON IT, I WAS ON THE THROGS NECK BRIDGE WITH MY 20 MONTH OLD TWIN GIRLS, SOPHIA AND JESSICA AND THE TRANSMISSION WAS SLIPPING AND THEN NO POWER AT ALL . I WAS STUCK ON THAT BRIDGE FOR OVER 3 HOURS WITH MY TWIN GIRLS ! THE TOW TRUCK FINALLY CAME AND TOWED THE CAR TO BAYSIDE VW. *TR
Power train, Jul 9, 2009
2009 VW JETTA TDI WITH DSG TRANSMISSION APPEARS TO SHIFT TO NEUTRAL UNDER HIGHWAY CONDITIONS RESULTING IN LOSS OF POWER/ACCELERATION. REQUIRES SHIFTING TRANSMISSION TO ANOTHER MODE, SOMETIMES PULLING OFF TO THE SIDE. OCCURS TYPICALLY ONCE A DAY UNDER PROLONGED DRIVING CONDITIONS, BUT CAN BE COMPLETELY RANDOM. EFFECT OF SUDDEN STOP OR DECELERATION IN TRAFFIC, VERY UNSAFE. PROBLEM NOT CORRECTED, DEALER UNABLE TO REPRODUCE OR FIND FAULT. OTHERS WITH ISSUE HAVE HAD TRANSMISSION TEMP/SPEED SENSORS REPLACED. *TR
Power train, Jul 7, 2009
2009 VW JETTA TDI SPORTWAGEN: LOSS OF DRIVE AT SPEED, ON THE HIGHWAY. THE CAR'S DASH BOARD FLASHES THE INDICATOR LIGHTS FOR ITS AUTOMATIC DRIVE MODE 'PRNDS' AND PRODUCES NO POWER TO THE WHEELS, DESPITE THE SHIFTER REMAINING IN 'D' FOR DRIVE. VEHICLE POWER WAS RESTORED ONLY AFTER COMING TO A FULL STOP, SHUTTING OFF THE ENGINE AND RESTARTING IT. THIS HAPPENED ONLY ONCE, FOR US. VW CHECKED THE VEHICLE, FOUND NO COMPUTER GENERATED "CODES" AND RETURNED IT TO US WITH NO CHANGE MADE. WE BELIEVE IT WAS UNSAFE TO BE WITHOUT POWER ON A FOUR LANE HIGHWAY, WITH NO SHOULDER AND HOPE VW WILL IDENTIFY THE PROBLEM BEFORE IT HAPPENS AGAIN. *TR
Power train, Jul 7, 2009
ON MULTIPLE OCCASIONS, IN TRAFFIC AND NOT IN TRAFFIC, I HAVE HAD MY TRANSMISSION GO INTO A FALSE NEUTRAL THAT WOULD NOT RECOVER UNTIL I RE-STARTED THE CAR. TRAVELING ALONG AT 65 MPH, THE ENGINE SUDDENLY APPROACHES REDLINE, WITH NO WARNING. THE TRANSMISSION INDICATOR, P R N D S STARTS TO FLASH, INDICATING THAT THE TRANSMISSION IS IN NEUTRAL. TRYING TO GET TO THE SHOULDER IS A WHITE KNUCKLE RIDE. I AM REPORTING THIS HERE NOW, AS I JUST FOUND OUT ABOUT THIS SITE. *TR
Power train, Jul 6, 2009
DSG TRANSMISSION MECHATRONIC UNIT FAILURE (INTEGRATED CPU UNIT) RESULTING IN SEVERE TO ERRATIC BEHAVIOR OF THE CAR. CARS WOULD SUDDENLY STALL... BUCK OR LUNGE FORWARD OR BACKWARD DEPENDING ON THE SHIFT MODE. MANY PEOPLE ARE COMPLAINING ON THE VWVORTEX WEBSITE ABOUT THIS MOST RECENT AND SEVERE TRANSMISSION MALFUNCTION. VW IS TAKING UP TO SEVERAL MONTHS TO REPAIR CARS. IT APPEARS TO BE VW-AUDI CARS '08 THROUGH PRESENT THAT ARE SEVERELY AFFECTED. *TR
Power train, Jul 5, 2009
WHILE DRIVING IN THE FAST LANE AT APPROXIMATELY 75 MPH THE VEHICLE BEGAN TO ACT AS IF IT WERE IN NEUTRAL FAILING TO DELIVER ANY POWER TO THE WHEELS. I STRUGGLED TO GET OVER TO THE SHOULDER AND WAS NEARLY IN TWO ACCIDENTS AND I THINK I SCRUBBED ONE OF MY RIMS ON THE CURB, BUT DIDN'T NOTICE AT THE TIME SINCE I WAS FREAKED OUT. I THEN HAD TO STOP AND RESTART THE CAR TO GET IT TO DRIVE AGAIN. THIS WAS THE SIXTH TIME IN ABOUT A WEEK THAT WE HAD THE CAR ACT AS IF IT WERE IN NEUTRAL WHILE DRIVING ALONG. THIS WAS THE FIRST TIME THAT POWER WAS NOT REGAINED SHORTLY AFTER LOSING POWER. THE FRUSTRATING THING IS THAT I HAD BROUGHT THE CAR TO THE DEALER EARLIER IN THE WEEK COMPLAINING THAT A SIMILAR INCIDENT HAD OCCURRED THE PREVIOUS WEEK WHERE I HAD LOST POWER TO THE WHEELS BUT THAT I HAD REGAINED IT AFTER 5-10 SECONDS. THEY SAID THEY COULD NOT DO ANYTHING BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM WHEN THEY TEST DROVE THE CAR AND THAT NO "ERRORS" SHOWED UP IN THE COMPUTER HISTORY FOR THE VEHICLE. THEY BASICALLY SAID THAT SINCE THERE WERE NO BULLETINS PUT OUT BY VW THEY COULDN'T DO ANYTHING UNTIL THE ERROR OCCURRED AGAIN. THANKFULLY I WAS CARRYING MY VIDEO CAMERA IN THE CAR AND MY GIRLFRIEND RECORDED MUCH OF THE INCIDENT. I AM EMAILING THE DEALER TODAY AND WE'LL SEE WHAT THEY HAVE TO SAY NOW. *TR
Power train, Jun 22, 2009
TL-THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. HE STATES THAT DSG DUEL CLUTH AUTOMATIC TRANSMISSION THAT THE TEMP SENSOR GOES BAD IT SENDS FALSE READING=S TO THE ELCTRONIC MODULE AND CAUSES THE TRANMISSION TO LOCK UP. GOING AT 70MPH ON THE HIGHWAY THE VEHICLE SHIFTED TO NEUTREL. THE VEHICLE STAYED IN NEUTRL UNTIL IT HIT 45 MPH WHEN GOT OFF THE HIGHWAY AND AT A STOP SIGN ON A OFF RAMP AND TRYING TO PASS THE TRANSMISSION CONTINUED TO LOCK UP AND ALMOST CAUSED AN ACCIDENT. THE VEHICLE WAS THEN TURNED OFF AND THEN TOWED TO AN DEALER AND THEY TOOK A LOOK AT THE VEHICLE AND THEY ARE INVESTIGATING THE PROBLEM WITH THIS VEHICLE. ALSO VOLKSWAGEN DIDNT TAKE THIS SITUATION SERIOULSY. THE FAILURE AND CURRENT MILEAGE WAS 868.
Power train, Jun 20, 2009
09 VW TDI SPORTSWAGEN DSG WILL RANDOMLY SHIFT INTO NEUTRAL. THIS HAS OCCURRED AT VARIOUS TIMES VARYING FROM BEING STOPPED TO CRUISING AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN IN THE SHOP TWICE FOR THIS PROBLEM. DURING THE FIRST VISIT, THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM. THE SECOND TIME, WE TOOK A VIDEO OF THE EVENT AND SHOWED IT TO THE LEAD MECHANIC. THE SHOP HAS DETERMINED A TEMPERATURE SENSOR IN THE TRANSMISSION IS OVERHEATING AND CAUSING THE CAR TO SLIP INTO NEUTRAL. THE PART IS REPORTEDLY ON BACK ORDER AND WE DO NOT HAVE ANY ESTIMATE AS TO WHEN THE REPAIRS WILL BE COMPLETED. *TR
Power train, Jun 20, 2009
DSG TRANSMISSION DISENGAGED WHILE DRIVING DOWN BROOKLYN-QUEENS EXPRESSWAY TRAVELING 50MPH, HAD TO COAST CAR FROM LEFT LANE TO RIGHT SIDE SHOULDER. INCIDENT HAPPENED ABOUT 3-4 TIMES WHEN CARE HAD LESS THAN 700 MILES FROM NEW PURCHASE. *TR
Power train, Jun 19, 2009
DSG TRANSMISSION GOES INTO NEUTRAL SPORADICALLY AT SPEED, AND LOSS OF WHEEL POWER OCCURS FOR 5-10 SECONDS, THEN TRANSMISSION REENGAGES. PRNDS GEAR INDICATOR ON DASH FLASHES DURING THE EPISODE. HAPPENS REPEATEDLY BUT NO ENGINE CHECK LIGHT TRIGGERED, AND DEALERS CANNOT DIAGNOSE PROBLEM BECAUSE NO FAULT CODES ARE GENERATED. *TR
Power train, Jun 19, 2009
DRIVING AT HIGHWAY SPEEDS IN CAR, THE TRANSMISSION WILL GO INTO NEUTRAL WITHOUT WARNING AND THE TRANSMISSION GEAR RANGE DISPLAY FLASHES. THE CARE MUST BE STOPPED AND RESTARTED TO ALLOW THE TRANSMISSION TO REENGAGE. DIAGNOSED AS A DSG TRANSMISSION PROBLEM CAUSING IT TO GO INTO "SAFETY MODE" IN RESPONSE TO A MALFUNCTIONING TRANSMISSION FLUID TEMPERATURE SENSOR. DEALER WORKING TO CORRECT THE PROBLEM. PROBLEM SEEMS TO HAPPEN INFREQUENTLY AND VERY UNEXPECTEDLY. *TR
Power train, Vehicle speed control, Jun 18, 2009
WHILE DRIVING, VEHICLE TRANSMISSION DISENGAGED RESULTING IN NO POWER TO MAINTAIN SPEED. THIS OCCURRED TWICE, ONCE ON A RURAL HIGHWAY TRAVELING APPROXIMATELY 60 MPH AND ONCE ON THE INTERSTATE TRAVELING APPROXIMATELY 70 MPH. WITH THE FIRST OCCURRENCE THE TRANSMISSION RE-ENGAGED AFTER A FEW SECONDS. WITH THE SECOND OCCURRENCE, THE "PRNDS" SHIFT INDICATOR LIGHT BEGAN FLASHING AND I HAD TO MERGE OVER THROUGH TRAFFIC INTO THE EMERGENCY LANE TO AVOID HIGH SPEED TRAFFIC, ALL THE WHILE HAVING NO POWER. I THEN HAD TO SHUT THE ENGINE OFF AND RESTART IT TO CLEAR THE MALFUNCTION. I SCHEDULED AN APPOINTMENT AT THE DEALER FOR REPAIR AND A SENSOR(S) WERE REPLACED ON THE TRANSMISSION'S COMPUTER. SINCE THE REPAIR I'VE NOT HAD ANOTHER MALFUNCTION. THIS MALFUNCTION POSES A SERIOUS HAZARD AS ONE LOSES THE ABILITY TO MAINTAIN SPEED IN TRAFFIC, RESULTING IN A STALLED VEHICLE SITUATION. *TR
Power train, Jun 17, 2009
2009 JETTA SPORTWAGEN WITH DSG TRANSMISSION. CAR WAS BRAND NEW WITH 487 MILES. THE CAR COMPLETELY AND SUDDENLY LOST POWER IN TRAFFIC ALTHOUGH ENGINE WAS STILL RUNNING AND IN DRIVE. FELT LIKE IT WAS IN NEUTRAL. PNDRS LIGHTS ON DASHBOARD BEGAN BLINKING. PROBLEM RESOLVED SPONTANEOUSLY ONLY TO RECUR MOMENTS LATER. WAS TOLD BY VW TO HAVE CAR TOWED TO DEALER. THIS IS A POTENTIALLY LIFE-THREATENING SITUATION IF IT OCCURS IN TRAFFIC OR DURING A LEFT HAND TURN. *TR
Power train, Apr 1, 2009
WE WERE HEADING UP HILL WHEN SUDDENLY TRAFFIC CAME TO A CRAWL AFTER A FEW MINUTES WE STARTED TO SMELL SOMETHING LIKE BURNT BRAKE PADS, WE FIGURED IT WAS COMING FROM THE VEHICLES HEADING DOWN HILL BRAKING FRICTION, WE DID NOTHING OF IT UNTIL WE PULLED TO THE SIDE OF THE ROAD AND LIFT OPEN THE HOOD THEN NOTICED THAT THE SMELL WAS ACTUALLY COMING FROM OUR CAR ENGINE COMPARTMENT. THE INCIDENT TOOK PLACE ON A SATURDAY, ON THE FOLLOWING MONDAY I CALLED VW CUSTOMER SUPPORT TO REPORT THE INCIDENT. THE REPRESENTATIVE TOLD ME TO TAKE THE CAR TO THE NEAREST VW DEALERSHIP TO BE INSPECTED, THE DEALERSHIP MECHANIC MADE THE RECOMMENDATION TO HAVE THE CLUTCH REPLACED, VW AGREED TO HAVE IT REPLACED UNDER WARRANTY. HOWEVER THE NEW CLUTCH IS BEGINNING TO SHOW THE SAME SIGN OF FAILURE THE CAR HAS ONLY 6500 MILES ON IT. I HAVE HEARD FROM OUTSIDE SOURCES THAT MAIN CAUSE COULD BE THE DUAL MASS FLYWHEEL IT APPEARS THAT THIS IS HAPPENING TO A LOT OF OWNERS. *TR