2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints: service brakes
214 reports, newest first. Show all
Service brakes, Aug 4, 2016
ABS MODULE FAILED ON MY VEHICLE WITHOUT WARNING AND FOR NO APPARENT REASON AS I WAS DRIVING AT ABOUT 40MPH. CAR HAS ONLY DONE ABOUT 67,000 MILES. THE FAILURE OF THE PART AFFECTED NOT ONLY THE ABS ITSELF BUT THE POWER STEERING, THE GAS GAUGE AND THE SPEEDOMETER, ALL OF WHICH STARTED TO INTERMITTENTLY FAIL. THE PART COST OVER $1600 TO REPLACE AND I WAS WITHOUT A VEHICLE FOR SEVERAL DAYS AS IT TOOK THEM A LONG TIME TO REPROGRAM THE CAR. IT WOULD SEEM THIS IS A VERY COMMON PROBLEM WITH THE 2009 VOLKSWAGEN AND AS THE PART IS SO EXPENSIVE TO REPLACE, VW NEEDS TO ADDRESS THIS.
Service brakes, Jul 21, 2016
I BOUGHT A 2009 JETTA AFTER IT WAS LISTED IN THE NHTSA ARTICLE "SAFEST USED CARS FOR TEENS." WISH I HADN'T. VW HAS A PROBLEM WITH THEIR ABS MODULES FAILING UNEXPECTEDLY, BUT IT IS NOT A RECALL ISSUE. MY ANTI-LOCKS FAILED TODAY AS I ATTEMPTED TO AVOID A VEHICLE NEARLY SIDE SWIPING ME ON AN URBAN INTERSTATE DURING DAYTIME TRAFFIC. THIS CAUSED ME TO SPIN ABOUT 180 DEGREES AND CAN'T BELIEVE I WASN'T T-BONED. THIS VEHICLE SHOULD BE TAKEN OFF OF THAT LIST, AND NOT BE RECOMMENDED AS A SAFE VEHICLE FOR TEENS.
Electrical system, Electronic stability control (ESC), Service brakes, Jul 7, 2016
HERE'S ANOTHER ABS MODULE FAILURE THANKS TO VW'S HORRIBLE DESIGN. THE FAILURE IS CAUSING THE ENTIRE DASH CLUSTER TO GO HAYWIRE. CAR BEEPS ALL THE TIME BECAUSE IT THINKS THE EMERGENCY BRAKE IS ON. SPEEDOMETER DOESN'T WORK! FUEL GAUGE JUMPS UP WHEN ENGAGING BRAKES. ABS, TRACTION, EPC, CEL LIGHTS CONSTANTLY ON, AND SOMETIMES IT GOES INTO LIMP MODE MAKING IT DANGEROUS TO DRIVE ON THE HIGHWAY. VW CHARGES $2,000 FOR THE PART EXCL LABOR WHICH IS 20% OF THE PRICE OF THE CAR NEW. THIS SHOULD NOT HAPPEN WITH A SEVEN YEAR OLD CAR AT ONLY 100K MILES
Service brakes, Jun 28, 2016
JETTA'S ABS LIGHT AND TRACTION LIGHTS CAME ON. SPEEDOMETER WILL SPUTTER AND CAR DASHBOARD WILL HAVE A BEEPING SOUND WITH THE BRAKE LIGHT ON AS WELL AS THE ABS LIGHT. CAN WILL STILL DRIVE NORMALLY BUT THE WARNING LIGHTS AND BEEPING SOUND WILL APPEAR EVERY FEW MINUTES. TOOK IT TO THE DEALER AND WAS TOLD MY ABS MODULE NEEDS TO BE REPLACED AND THE REPAIR WILL COST $2400. SEARCHED ONLINE AND OTHER JETTA OWNERS SEEM TO HAVE THIS SAME PROBLEM.
Other or unspecified, Electronic stability control (ESC), Service brakes, May 26, 2016
RANDOMLY, MOST OF THE VEHICLE WARNING LIGHTS, CHECK ENGINE OR MALFUNCTION INDICATOR LIGHT, BRAKE SYSTEM, ABS, TRACTION CONTROL OR ESP, AIRBAG FAULT, APPEAR WHILE I AM USING A BRAKE FOR RED LIGHT AND DRIVING ON ANY KINDS OF ROADS. THEN I FEEL THE WHEEL AS HEAVIER THAN USUAL, THE PAST (CANNOT TURN SMOOTHLY LIKE BEFORE). I JUST PURCHASED THE USED VEHICLE ON DECEMBER 16, 2015. THE CARDEALER, AUTONATION, SOLD THE CAR BY ADVERTISING THAT'S WELL MAINTENANCED AND ALL CHECKED. HOWEVER, WITHIN6 MONTHS AFTER THE PURCHASE, THOSE VEHICLE WARNING LIGHTS CAME UP ON THE DISPLAY. AUTONATION SUGGESTED ME TO GO TO WOLLSWAGEN DEALER. THE MECHANIC AT THE LOCAL VOLKSWAGEN DEALER GAVE ME AN ESTIMATES FOR THE REPAIR AROUND 2,000 USD SAYING THAT ABS SYSTEM IS NOT WORKING AND NEEDS TO BE REPLACED BY A NEW ONE. I ASKED A HELP TO AUTONATION, BUT THE DEALER SAID THAT'S WHY VOLKSWAGEN CAR IS KNOWN AS A RISKY CHOISE. THE DEALER APPOLOZIED ME SAYING THAT HE CANNOT HELP ME. IS THERE ANY WAY TO RETURN THE CAR TO AUTONATION OR TO GET MY CAR REPAIRED BY AUTONATION?
Service brakes, May 18, 2016
I HAD SCARY MOMENTS WHILE I WAS DRIVING MY VW JETTA LAST FRIDAY MAY 13, 2016. SUDDENLY THE VEHICLE STARTED ACTING UP. THE LIGHTS ON THE DASHBOARD THAT COMES ON FOR WARNING STARTED BLINKING INCLUDED ENGINE, BRAKE LIGHTS ARE CONSTANTLY FLASHING, STEERING, ABS, AND E.T.C. (ELECTRONIC THROTTLE CONTROL) + BOLD RED LINE FLASHING ACROSS DRIVE GEARS DISPLAY ALL IN ONE!!!!!! WHICH IS NOT MAKES ANY SENSE. ''. HAD TO MANEUVER OVER TO THE SIDE OF THE ROAD, LUCKY WE DIDN'T GET IN AN ACCIDENT!!!! WHAT ACTUALLY HAPPENS WHEN IT COMES ON IT IS HARD TO STEER, ACCELERATION GOES SLOW, BEEPING HEARING TEST NOISE FREQUENTS, GAS GAUGE GOES TO E, AND SPEEDOMETER GOES ALL THE WAY TO THE END. THIS HAPPENS FREQUENTLY AND DOESN'T MATTER WHAT ROAD OR HIGHWAY I'M IN, WHICH MAKES IT MORE DANGEROUS WHEN IT'S HARD TO STEEL AND THE BRAKE LIGHTS ARE CONSTANTLY FLASHING AND WHEN I STEER THE VEHICLE GOES BACK NOT FORWARD. I TOWED MY VEHICLE TO A LOCAL VW DEALERSHIP AND IT WAS DETERMINED THAT THE ABS MODULE FAILED AND CAUSED THE PROBLEMS. THE COST TO REPLACE ABS MODULE IS $2350 ($1650 ABS MODULE +$700 LABOR). THIS IS OBVIOUSLY A MANUFACTURING DEFECT WHICH CAN CAUSE AN IMMEDIATE HARMFUL AFFECT IF I WAS ON A HIGHWAY OR NOT BEING CAREFUL I COULD HAVE EASILY BEEN IN A LIFE THREATENING ACCIDENT I DON'T THINK IT'S FAIR THAT CONSUMERS SHOULD ABSORB THE COST OF THIS TYPE OF REPAIR I THINK VW SHOULD SEND A RECALL IMMEDIATELY. VW KNOWS ABOUT THIS PROBLEM AND THEY REPLACED THE ABS PART # 1K0 614 517 BEF WITH NEW PART # 1K0 614 517 BK BEF ( I REQUEST THE OLD PARTS FROM THE DEALER) -ATTACHED MY VIDEO THAT I RECORDED AT THE TIME THAT I HAD THIS INCIDENT. HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B1QRIVBDBO7QMLA2Z1RMANBRU3M/VIEW?USP=SHARING HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B1QRIVBDBO7QWDBMRNHGEDHEEEE/VIEW?USP=SHARING HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B1QRIVBDBO7QBFA2TWO5OFVIT2M/VIEW?USP=SHARING
Electronic stability control (ESC), Service brakes, Mar 29, 2016
DURING NORMAL DRIVING ABS, BRAKE, AND ESC LIGHTS TURNED ON TO INFORM ME THERE'S PROBLEM WITH THE BRAKING SYSTEM. MY VEHICLE AT THE TIME ONLY HAD AROUND 55,000 MILES. I BELIEVE THE ABS MODULE PREMATURELY MALFUNCTIONED. VW DEALER CONFIRMED A FAULTY ABS MODULE AND IT WILL COST $2,200 TO FIX IT. WHEN SEARCHING FOR RELATED ISSUES ON THE INTERNET, IF FOUND NUMEROUS SIMILAR COMPLAINTS REGARDING THE ABS FAILURE. I CAN ONLY ASSUME THAT THERE ARE MORE DRIVERS WHO HAVE EXPERIENCED THE PROBLEM LIKE ME, BUT HAS NOT FILED A COMPLAINT YET. I DIDN'T EVEN CONSIDER FILING A COMPLAINT UNTIL I FINALLY GOT IT CONFIRMED THAT IT WAS THE ABS MODULE FAILURE. I BELIEVE VW SHOULD REPLACE THE ABS MODULE AT NO COST TO OWNER.
Steering, Power train, Service brakes, Mar 3, 2016
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE ABS MODULE MALFUNCTIONED AND CAUSED THE VEHICLE TO SHIFT OUT OF GEAR. THE AFFECTED PARTS INCLUDED THE SPEEDOMETER AND THE POWER STEERING. THE SPEEDOMETER SHIFTED TO ZERO MPH WITHOUT THE ASSISTANCE OF THE DRIVER, AND THE STEERING WHEEL STIFFENED, WHICH CAUSED FURTHER DIFFICULTIES FOR THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/22/16*LJ *TR
Steering, Electronic stability control (ESC), Service brakes, Mar 3, 2016
HERE'S A VIDEO I MADE THAT SHOWS THE EFFECTS: HTTP://YOUTU.BE/UBG3NMSA75M I'LL JUST BE DRIVING ALONG AND SUDDENLY THE CAR WILL START BEEPING AND THE POWER STEERING WILL QUIT WORKING AND EVERY WARNING LIGHT ON THE DASHBOARD WILL COME ON AT THE SAME TIME AND THE SPEEDOMETER WILL DROP TO ZERO NO MATTER WHAT SPEED I'M DRIVING AND SOMETIMES THE CAR WILL POP OUT OF GEAR WHILE I'M DRIVING 70 MILES AN HOUR ON THE FREEWAY. IT STARTED OUT INTERMITTENTLY IN 2014 AND THE DEALERSHIP COULDN'T DIAGNOSE THE PROBLEM. BUT THEN IT STARTED HAPPENING MORE AND MORE FREQUENTLY AND THE ISSUE COULD BE IDENTIFIED IN LATE 2015. SO NOW 2 DIFFERENT VW DEALERSHIPS HAVE TOLD ME THAT THE ISSUE IS A FAULTY ABS MODULE. IT'S CRAZY THAT AN ABS MODULE CAN SHUT DOWN SO MANY DIFFERENT SYSTEMS WHILE THE CAR IS IN MOTION. IF YOU LOOK AROUND ONLINE YOU'LL FIND IT AFFECTS SEVERAL DIFFERENT VW MODELS, AT LEAST THE JETTA AND THE GOLF, MAYBE OTHERS. MY WIFE AND I DON'T DRIVE THE CAR ANYMORE BECAUSE WE DON'T WANT TO GET IN A WRECK WHEN THE CAR JUST POPS OUT OF GEAR FOR NO REASON. BUT I BET OTHER PEOPLE HAVE BEEN HURT BY THESE FAULTY ABS MODULES AND ALL THE DANGEROUS EFFECTS THEY HAVE ON THE CAR.
Steering, Service brakes, Engine, Feb 26, 2016
THE ABS MODULE NEEDS TO BE RESTORE OR REPLACE. THE LIGHTS ON THE DASHBOARD THAT COMES ON INCLUDES ENGINE, BRAKES,STEERING, ABS, AND E.T.C.(ELECTRONIC THROTTLE CONTROL).WHAT ACTUALLY HAPPENS WHEN IT COMES ON IS IT HARD TO STEER,ACCELERATION GOES SLOW, BEEPING HEARING TEST NOISE FREQUENTS , GAS GAUGE GOES TO E, AND SPEEDOMETER STOPS WORKING. THIS HAPPENS FREQUENTLY AND DOESN'T MATTER WHAT ROAD OR HIGHWAY I'M WHAT MAKES IT MORE DANGEROUS WHEN ITS HARD TO STEEL AND THE BRAKE LIGHTS ARE CONSTANTLY FLASHING.
Electrical system, Service brakes, Fuel/propulsion system, Nov 19, 2015
DRIVING HOME WHEN EXITING OFF TO THE HWY MY JETTA WILL FLASH THE ABS, BRAKE AND ESC LIGHTS WHILE BEEPING. TOOK CAR TO MECHANIC IT WAS RELAYED THAT THE ABS MODULE WAS BAD. I REFUSE TO TAKE CAR TO VW DEALER BECAUSE I ALREADY HAVE ISSUES WITH THEM ABOUT THE ERC VALVE AND DIESEL FUEL PARTICULATE FILTER (ENGINE LIGHT CONSTANTLY STAYS ON) BEING 1 OF THE ISSUES VW HAS ADMITTED BEING FAULTY BUT STILL NOT DOING ANYTHING ABOUT IT. TO GET THE ABS FIXED IT'S GOING TO BE OVER $2500 AND THE HAVE THE ERC & DIESEL FUEL PARTICULATE FILTER FIXED IS OVER $3000. EACH OF THESE ITEMS ARE FAULTY AND SHOULD BE TAKEN CARE OF BY THE DEALER WITH A CENT PAID FROM MY POCKET. BOTH ARE LIFE THREATENING FAULTS THAT EVENTUALLY COULD LEAD TO MY DEATH OR DEATHS OF OTHERS. I HAVE NO CHOICE AS THIS IS MY SOLE SOURCE OF TRANSPORTATION SO I HAVE TO DRIVE IT. EVEN THOUGH VW ADMITS FAULT THEY ARE DOING NOTHING TO HELP EXCEPT FOR OFFERING "CONSOLATION" GIFTS - NONE WILL COVER COST TO FIX CAR AND GET MYSELF AND OTHERS OUT OF DANGER. VW NEEDS TO BE HELD RESPONSIBLE.
Electronic stability control (ESC), Service brakes, Sep 25, 2015
ABS WARNING LIGHT SOLID YELLOW, BREAK LIGHT FLASHING RED AND BEEPING, ESP/ASR LIGHT SOLID YELLOW (INACTIVE.) VW DEALERSHIP REPLACED ABS MODULE AND PUMP TOTAL BILL $ 3109.44
Service brakes, Sep 21, 2015
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55MPH WHEN A CONSTRUCTION VEHICLE SWERVED INTO MY LANE IN FRONT OF ME. I BRAKED QUICKLY - FIRMLY BUT NOT A FULL PANIC BRAKE - AND IMMEDIATELY FELT THE CAR LOSE TRACTION AND START TO SPIN. THERE WAS NO ABS BRAKE PEDAL FEEDBACK. THE CAR DID A PERFECT 180 AND I ENDED UP BETWEEN THE LEFT AND MIDDLE LANES, FACING THE WRONG DIRECTION. THANKFULLY I DIDN'T SPIN OFF OF THE ROAD AND THE CARS BEHIND ME WERE ABLE TO STOP IN TIME - ABOUT A FOOT FROM WHERE MY FRONT BUMPER STOPPED. I WAS EXTREMELY LUCKY AND I COULD HAVE BEEN KILLED. I REVERSED THE CAR, GOT FACING IN THE RIGHT DIRECTION AND THEN PULLED OFF INTO THE SHOULDER TO CATCH MY NERVES AND EVALUATE THE CAR. THERE WAS A BEEPING SOUND AND 'BRAKE' ILLUMINATED ON THE DASHBOARD. I TURNED THE CAR OFF, WAITED A MINUTE AND TURNED IT BACK ON. NO WARNING SOUNDS OR DASH LIGHTS SHOWED ANYTHING WAS WRONG AFTER THE RESTART. I SCHEDULED AN APPOINTMENT WITH MY LOCAL VW DEALER AND FOUND OUT MY ABS MODULE NEEDED TO BE REPLACED AT A COST OF AROUND $2300. NOT TO MENTION THE TWO REAR TIRES I NEEDED TO REPLACE FROM THE WHEELS LOCKING UP AND FLAT-SPOTTING THEM. I CALLED VW USA TO COMPLAIN AND AFTER 3 CALLS EXPLAINING THAT THIS SEEMS TO BE A RECURRING PROBLEM FROM THE NHTSA WEBSITE COMPLAINTS AREA, WAS TOLD A 25% DISCOUNT ON THE REPAIR WAS AS GOOD AS THEY COULD DO AND HAVE A NICE DAY. NO CONCERN OR COMMENTS ON THE LACK OF ANY WARNING LAMP OF ABS FAILURE BEFORE THE INCIDENT OR AFTER THE CAR WAS RESTARTED. THE FAILURE COULD HAVE OCCURRED 2 YEARS PRIOR WHILE THE CAR WAS IN WARRANTY BUT I DIDN'T KNOW UNTIL I ACTUALLY NEEDED THE ABS TO WORK AND FOUND OUT THE HARD WAY. SHAME ON VW... IT APPEARS TO BE A KNOWN SAFETY ISSUE AND THEY ARE LOOKING THE OTHER WAY TO SAVE A BUCK.
Electronic stability control (ESC), Service brakes, Engine, Sep 9, 2015
I WAS DRIVING DOWN THE STREET WHEN A LOUD BEEPING AND THE RED ABS FAILURE + EVERY LIGHT ON DASHBOARD LIT UP. EVERY GAUGE STOPPED WORKING (THE GAS GAUGE, SPEEDOMETER, ETC) I WAS CLOSE TO HOME AND CAREFULLY PROCEEDED TO THE HOUSE. AFTER A HALF MILE THE CAR STALLED AND THE ENGINE DIED. BECAUSE I WAS PREPARED FOR AN EVENT, I IMMEDIATELY SET HAZARDS AND ROLLED TO THE SIDE OF THE ROAD. I RESTARTED THE CAR AND MADE IT THE REST OF THE WAY HOME (2 BLOCKS) WITHOUT IT STALLING AGAIN. I HAVE NOT DRIVEN THE CAR SINCE, I TOOK IT THE VW DEALER AND IT WAS DETERMINED THE ABS MODULE FAILED / BROKE AND CAUSED THE PROBLEMS. THIS IS OBVIOUSLY A MANUFACTURING THE DEFECT WHICH CAN CAUSE AN IMMEDIATE HARMFUL AFFECT. IF I WAS ON A HIGHWAY OR BEING CAREFUL FAR BEYOND ANY NORMAL SENSE I COULD HAVE EASILY BEEN IN A LIFE THREATENING ACCIDENT.
Service brakes, Jun 29, 2015
I WAS DRIVING ON THE 101 FREEWAY AT 4PM ON MY WAY HOME FROM WORK IN MODERATE TO HEAVY TRAFFIC WHEN I BRAKED THINKING IT WAS CLOSER TO THE CAR IN FRONT OF ME THEN I ACTUALLY WAS AND HIT MY BRAKE; MY FOOT WHEN TO THE FLOOR, THE CAR DID NOT STOP BUT SKIDDED AND SPUN AROUND. I LANDED FACING THE OPPOSITE DIRECTION ON THE EDGE OF AN EMBANKMENT WITHOUT HITTING ANY OTHER CAR. I CALLED 911 THINKING IT WOULD ROLL DOWN THE EMBANKMENT AND WAS ABLE TO CRAWL OUT OF THE PASSENGER SIDE DOOR. THERE WAS BRUSH ON THE SIDE OF THE FREEWAY WHICH PREVENTED ME FROM ROLLING DOWN. MY CAR IS CURRENTLY AT THE SHOP AND WAITING FOR INSPECTION.
Electrical system, Service brakes, Jun 10, 2015
I WAS APPROACHING A RED LIGHT WHEN SUDDENLY THE ABS BRAKE LIGHT CAME ON, FOLLOWED BY EVERY LIGHT ON MY DASHBOARD. MY CAR STALLED AND CAME TO A COMPLETE STOP. FORTUNATELY I WAS IN THE RIGHT HAND LANE OF A SEMI-BUSY STREET AND WAS ABLE TO WAIT UNTIL MY CAR STARTED UP AGAIN. HAD I BEEN ON THE FREEWAY WITH MY TWO SMALL CHILDREN IN THE BACKSEAT, I HAVE NO DOUBT THAT THIS WOULD HAVE CAUSED A SERIOUS ACCIDENT OR DEATH. I WAS TOLD THAT I NEED TO REPLACE MY COMPLETE ABS SYSTEM. I HAVE APPROXIMATELY 72,000 MILES ON THIS CAR AND HAVE SERVICED IT REGULARLY. THERE IS NO REASON FOR A PART WHICH AFFECTS THE ELECTRICAL SYSTEM AND SAFETY OF THE DRIVER SHOULD GO OUT THIS SOON UNLESS IT IS A DEFECTIVE PART - PERIOD!!! I KNOW THAT HUNDREDS HAVE EXPERIENCED THE SAME PROBLEM AS ME AS I HAVE READ THEIR COMPLAINTS ONLINE. VW NEEDS TO IMMEDIATELY MAKE THE REPAIRS NECESSARY TO CORRECT THIS PROBLEM IN ORDER TO MAKE THEIR VEHICLES SAFE TO THE PUBLIC AND BEFORE ANYONE IS INJURED OR DIES. IF VW IGNORES THIS PROBLEM, INSTEAD OF DEALING WITH REPAIRS, VW WILL BE DEALING A CLASS ACTION SUIT. PLEASE TAKE NOTE, VW. *TR
Electronic stability control (ESC), Service brakes, Apr 10, 2015
UPON DRIVING THROUGH A HIGHWAY INTERCHANGE AT A LOWER RATE OF SPEED THE ELECTRONIC STABILITY CONTROL DISCONNECTED WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER INDICATING SO, THE ANTI-LOCK BRAKING SYSTEM ALSO DISENGAGED INDICATED AS WELL WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER, AND THE BRAKE LIGHT WAS FLASHING RED ON THE INSTRUMENT CLUSTER. UPON TURNING OFF THE CAR AND TURNING IT BACK ON IT RESETS, HOWEVER THE ISSUE IS BECOMING MORE COMMON AS TIME GOES ON. *TR
Electronic stability control (ESC), Service brakes, Mar 9, 2015
ANTI-LOCK BRAKE AND STABILITY CONTROL FAILURE DURING BRAKING EVENT. DURING BRAKING EVENT ON SLIPPERY SURFACE: 1.) ABS ENGAGED AS NORMAL AT START OF BRAKING EVENT. 2.) ABS STOPPED WORKING AND WHEELS LOCKED UP RESULTING IN VEHICLE ROTATION. 3.) STABILITY CONTROL AND BRAKE WARNING LIGHTS CAME ON ACCOMPANIED BY A BEEP. 4.) AFTER BRAKING EVENT WARNING LIGHTS REMAINED ON AND ABS/STABILITY WERE NON-FUNCTIONAL. 5.) AFTER CAR RESTART WARNING LIGHTS WERE GONE AND ABS/STABILITY CONTROL WORKED. UNDER GENTLE BRAKING ON SLIPPERY SURFACE ABS WORKS. ABLE TO CONSISTENTLY RECREATE ISSUE WITH HARD BRAKING OR HARD ACCELERATION ON SLIPPERY SURFACE. THERE IS NO INDICATION OF AN ISSUE PRIOR TO FAILURE. CAR WAS CHECKED BY VW DEALERSHIP PRIOR TO FAILURE AND NO ERROR CODES WERE RETURNED PERTAINING TO ABS/STABILITY CONTROL. *TR
Suspension, Air bags, Electronic stability control (ESC), Service brakes, Feb 12, 2015, crash
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 45 MPH AND APPLYING THE BRAKE PEDAL, THE ABS, THE STABILITY, AND THE BRAKE WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS A LOUD ABNORMAL NOISE AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED THREE TIMES AND CRASHED INTO A BUSH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER AXLE WAS FRACTURED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Service brakes, Jan 6, 2015
ABS CONTROL MODULE FAILURE IS VERY COMMON FOR MK5 JETTA'S AND GOLF'S. MINE FAILED APPROACHING A RED LIGHT IN A FOOT OF SNOW, RESULTING IN A LOSS OF THE TRACTION CONTROL, ABS AND STABILITY CONTROL. VOLKSWAGEN NEEDS TO DO THE RIGHT THING AND ISSUE A TECHNICAL SERVICE BULLETIN BEFORE THERE IS A LOSS OF LIFE.
Electrical system, Electronic stability control (ESC), Service brakes, Jan 4, 2015, crash
MY VW JETTA TDI HAD MANY PROBLEMS SINCE I PURCHASED IT. FIRST, WE HAD PROBLEMS WITH THE INJECTION SYSTEM IMPLODING. THEY ASKED IF WE EVER PUT IN GASOLINE INSTEAD OF DIESEL. I TOLD THEM ABSOLUTELY NOT. THEY WANTED TO CHARGE ME $6500 BECAUSE CAR WAS OUT OF WARRANTY BUT SERVICE MANAGER GOT VW TO PAY FOR IT BECAUSE I SAID I WAS GOING TO GET AN ATTORNEY. ON JUNE 27, 2014 WE HAD WITH AN ELECTRICAL PROBLEM WHERE THE BATTERY WAS DRAINING FROM A SHORT IN THE RADIO MODULATOR. THE CAR HAD 101,348 MILES. THEY FIXED THE PROBLEM WHICH TOOK 9 DAYS TO FIX AND COST $1238.56. I NOTICED THE RADIO WOULD STAYED ON WITH THE KEY OUT OF THE CAR AFTER THAT THOUGH. THEN WE HAD THE CHECK ENGINE, AIR BAG, ABS AND TRACTION LIGHTS ON AT 109,452. I TOOK IT TO MY SERVICE STATION ON 11/28/2014, BUT HE SAID THE DEALER HAD TO PROGRAM UPDATE THE SOFTWARE AND CHECK THE ABS MODULE FOR ELECTRICAL PROBLEM. THE DEALER SAID IT WAS THE O2 SENSOR ON NUMBER 2 CYLINDER. THEY FOUND NO PROBLEMS WITH THE AIR BAG, ABS MODULE OR TRACTION CONTROL. THEY CHARGED ME $600. THE LIGHTS WERE ALL OFF. ON JANUARY 3, MY 17 YEAR OLD DAUGHTER AND HER GIRLFRIEND WENT TO THE MOVIES LAST NIGHT WITH THE CAR. IT WAS LIGHTLY RAINING OUT. SHE LEFT THE MOVIE THEATRE AROUND 8:20 PM. SHE CAME UP TO AN INTERSECTION THAT WAS TURNING RED. SHE APPLIED THE BRAKES AND SKIDDED THROUGH THE INTERSECTION HITTING ANOTHER VEHICLE THAT WAS CROSSING. SHE WAS DOING ABOUT 40 MPH. SHE SAID THE CAR DID NOT WANT TO STOP. SHE SAID THERE WHERE LIGHTS ON THE DASHBOARD WHEN SHE WAS DRIVING. PEOPLE IN THE OTHER CAR WENT TO HOSPITAL. *TR
Electrical system, Exterior lighting, Service brakes, Oct 23, 2014
INTERMITTENT ELECTRICAL PROBLEMS FROM UNDETERMINED SOURCE FOR LAST YEAR, ENDED UP LOSING ALL LIGHTS ON PASSENGER SIDE OF CAR, AND SOME LIGHTS/LIGHT FUNCTION ON DRIVER'S SIDE, INCLUDING BRAKE LIGHTS, TURN SIGNALS, HEADLIGHTS ETC. RANDOM SECURITY ALARM GOING OFF WITHOUT BEING ABLE TO TURN IT OFF, BRAKE WARNING LIGHTS, TRACTION CONTROL ISSUES. AFTER A QUICK INTERNET SEARCH I BECAME AWARE THAT THIS IS A VERY COMMON PROBLEM AND KNOWN VW ISSUE, AND FOUND F16 FUSE TO BE MELTED ALONG WITH A PORTION OF THE FUSE BOX. CALLED THE ONLY VW DEALER IN THE CITY 10/23/14 AND WAS TOLD I HAD TWO SAFETY RECALLS ON MY CAR, ONE FOR AN ECM SOFTWARE UPDATE AND ONE FOR THIS ELECTRICAL ISSUE, NEITHER OF WHICH I WAS NOTIFIED OF, YET HAVE BEEN NOTIFIED TO HAVE THE "DIESEL ONLY" STICKER INSTALLED, AND HAVEN'T MOVED SINCE LONG BEFORE I PURCHASED THE CAR. DEALER IS NOT ABLE TO LOOK AT MY VEHICLE UNTIL 10/27/14 AND CANNOT PROVIDE A LOANER CAR SINCE VOLKSWAGEN WON'T REIMBURSE THEM FOR THAT COST. CALLED VOLKSWAGEN CUSTOMER SERVICE AND SPOKE WITH DOUG, ONLY TO BE TOLD THEY COULD NOT AUTHORIZE RENTAL CAR REIMBURSEMENT, AND I WOULD NEED TO EITHER SHOULDER THAT EXPENSE MYSELF OR CONTINUE DRIVING THE CAR IN IT'S CURRENT STATE. INFORMED HIM THAT THE CAR WAS NOT SAFE TO BE DRIVEN WITH THE LIGHTING ISSUES, AND FUSE F16 BEING TIED INTO ABS AS WELL, WAS TOLD HE COULDN'T HELP ME. IF THEY HAD DONE THE CORRECT THING, I WOULDN'T BE LEFT IN AN UNSAFE CAR TO TRANSPORT MY FAMILY, DUE TO THEIR ENGINEERING DESIGN NEGLIGENCE. *TR
Electrical system, Service brakes, Oct 17, 2014
2009 JETTA TDI SPORTWAGEN. DURING A PANIC STOP TO AVOID AN ACCIDENT THE ABS AND ATC (TRACTION CONTROL) DASH INDICATOR LIGHTS CAME ON SOLID ALONG WITH AN ALARM AND THE BRAKE INDICATOR LIGHT FLASHING ON AND OFF. DURING THIS PANIC STOP BOTH REAR BRAKES LOCKED. TURNING THE IGNITION OFF AND ON RESET THE INDICATOR LIGHTS. TEN MINUTES LATER I ATTEMPTED TO DUPLICATE THE INCIDENT ON A QUIET SIDE STREET BY DRIVING AT 20 MPH AND HITTING THE BRAKES HARD ENOUGH TO ENGAGE THE ABS. ONCE AGAIN THE INDICATOR LIGHTS CAME ON AND ALARM SOUNDED. DEALER DIAGNOSED PROBLEM AS FAILURE OF THE ABS CONTROLLER. RESEARCH ON INTERNET INDICATED THAT THIS IS A COMMON PROBLEM WITH 2009 JETTAS WITH HUNDREDS OF SIMILAR OCCURRENCES. THE PART IS $1750 PLUS LABOR TO INSTALL BRINGS TOTAL TO $2200. THE ABS CONTROLLER IS NOT A WEAR ITEM AND SHOULD NOT BE FAILING ON A CAR WHICH HAS 62,400 MILES ON IT. THE CAR HAS BEEN DEALER MAINTAINED AND SERVICED SINCE NEW. THIS WAS THE FIRST TIME THE ABS HAD BEEN ENGAGED OTHER THAN DURING THE WINTER ON SNOW COVERED ROADS. *TR
Service brakes, Oct 1, 2014
I REPLACED THE BRAKE PADS ON THE ABOVE DESCRIBED VW. FOR MORE COMPLETENESS IT IS A VW JETTA 2009 SPORTWAGEN, TDI (DIESEL). THE 4 FRONT BRAKE PAD THICKNESSES WERE ABOUT 3/16", THE 4 REAR BRAKE PAD THICKNESSES WERE 1/16". THIS IS VERY UNUSUAL. ALL CARS THAT I HAVE OWNED ETC. EXPERIENCE FASTER FRONT PAD WEAR THAN REAR PAD WEAR. THIS IS ALSO WHAT VW EXPECTS AS THEY HAVE THE ELECTRONIC WEAR SENSOR ON THE FRONT BRAKE PAD. I BELIEVE THAT THIS MAY BE CAUSED BY A DEFECTIVE PROPORTIONING VALVE OR BY A TOO SOFT PAD MATERIAL. *TR
Vehicle speed control, Electronic stability control (ESC), Service brakes, Aug 28, 2014
GOING DOWN THE INTERSTATE AT 70MPH BESIDE A SEMI, THE CAR SLIGHTLY (NOT ENOUGH TO TAKE ME OUT OF MY LANE) PULLS TO THE SIDE & DING! DING! DING! 'ABS' & 'ESP' LIGHTS COME ON & THE EMERGENCY 'BRAKE' LIGHT ON THE DASH STARTS FLASHING. NO ADDITIONAL SYMPTOMS THAT I NOTICED ON THE NEXT 15MILES TO WORK, JUST THE DASH LIGHTS. UPON ARRIVING AT WORK I PARK & SHUT THE CAR OFF. RESTART IT. AND EVERYTHING APPEARS AS THOU IT WAS AN ABERRATION. NO LIGHTS. NO DINGING. FROM A CAR THAT GOES NUTS WHEN YOU'RE SIMPLY JUST LOW ON WIPER-FLUID, IT COULD BE SOMETHING MAJOR LIKE AN ABS MODULE OR 'SPEED SENSOR' (FROM WHAT 100S OF OTHER OWNERS SAY ONLINE) OR SOMETHING 'MINOR' LIKE A CORRODED FUSE. NEEDLESS TO SAY, WHILE I'M WINCING AT THE POTENTIAL REPAIR COSTS, I'M IN FEAR OF & DREADING MY DRIVE HOME THIS EVENING. I'M GLAD NO ONE WAS HURT THIS TIME BUT AS WE ALL KNOW, THE ODDS ARE SOMEONE IS GOING TO GET HURT. WHATEVER IS CAUSING THIS PROBLEM FOR NUMEROUS VW OWNERS IS A SAFETY ISSUE. IF ABS & TRACTION CONTROL ARE MANDATORY FEATURES ON A CAR VIA THE NHTSA, IT STANDS TO REASON THAT RAMPANT PROBLEMS SUCH AS VW JETTA OWNERS ARE EXPERIENCING IS A MANUFACTURER'S QUALITY ISSUE. IT'S NOT NORMAL WEAR & TEAR. I ACTUALLY TRUST THE NHTSA TO DO THE RIGHT THINGS HERE; FIND OUT WHAT THE PROBLEM IS & MAKE VW FIX IT. THE ONLY OTHER OPTION THE NHTSA HAS IS TO IGNORE A BLATANT PROBLEM WITH THE ABS & TRACTION STABILITY CONTROLS OF A MASS PRODUCTION FAMILY SEDAN/VEHICLE. *TR