2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Power train, Feb 11, 2016
CAR IS EQUIPPED WITH A DSG TRANSMISSION. WHEN SHIFTING BETWEEN PARK, REVERSE, NEUTRAL & DRIVE VEHICLE'S TRANSMISSION FAILS. THERE IS A LOUD CLUNKING SOUND FOLLOWED UP BY THE PRNDS ON THE DASHBOARD ILLUMINATING AND AND CAR BEING FORCED INTO A NEUTRAL STATE. CAR HAS BEEN LOOKED AT BY SEVERAL MECHANICS. VOLKSWAGEN DEALERSHIP REPLACED THE MECHATRONIC UNIT. AND INDEPENDENT MECHANIC REPLACED THE DUAL MASS FLYWHEEL AS WELL. THERE IS STILL NO FIX OR CHANGE. PROBLEM STARTED AROUND 120,000 MILES.
Engine, Jan 27, 2016
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT HAD TO PULL OVER AND PARK THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE AND GLOW PLUG WARNING LIGHTS ILLUMINATED. THE CONTACT, A CERTIFIED MECHANIC, DIAGNOSED THAT THE WATER FROM THE AIR INTAKE COOLER NEEDED TO BE DRAINED.THE EXCESS WATER WAS REMOVED FROM THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT, BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, THEY WOULD NOT PROVIDE A FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Fuel/propulsion system, Jan 6, 2016
THIS IS FOR A 2009 VW JETTA TDI. THE TDI OF COURSE HAS BEEN INVOLVED WITH VW ADJUSTING SOFTWARE TO COVER UP NOX EMISSIONS ON SEVERAL YEAR MODELS OF THEIR DIESEL 2.0 ENGINES. WHAT ALSO NEEDS TO BE LOOKED AT IS THE HIGH NUMBER OF FAILURES INVOLVING THE DIESEL PARTICULATE FILTER (DPF) UNITS. IT COULD BE THE SOFTWARE HAT HAS BEEN CHURNING OUT WRONG EMISSIONS READINGS COULD HAVE POSSIBLY OVERTAXED THE SOOT COLLECTION IN THIS VEHICLES AS WELL. I WOULD SUGGEST SOMEONE FROM YOUR OFFICE PERUSE FORUMS AT TDICLUB AND OTHER TDI SITES TO SEE THE NUMBER OF THESE UNITS THAT HAVE BEEN REPORTED BY MEMBERS. I HAVE NOT HAD THE FAILURE AS OF YET, BUT WANTED TO BRING THIS TO YOUR ATTENTION
Seat belts, Fuel/propulsion system, Dec 22, 2015
WHILE DRIVING ON A CITY STREET, MY CAR BEGAN TO MAKE A RUMBLING SOUND, FOLLOWED BY A ENGINE WARNING MESSAGE TURNING ON. WITHIN A MINUTE, MY CAR DIED AND WOULD NOT RESTART. WE TOWED OUR 2009 VW JETTA SPORTWAGEN TDI TO A VW SPECIALIZED MECHANIC WHO CONFIRMED THAT THERE WERE METAL SHAVINGS IN THE FUEL SYSTEM THAT SEEMS TO BE RESULTING FROM A HPFP FAILURE. MILEAGE WAS AT 131769 AT TIME OF FAILURE. (OUTSIDE OF THE EXTENDED WARRANTY TIME PERIOD FOR THE HPFP ISSUE) 12/21/2012 TWO FAULTY REAR PASSENGER SEAT BELTS WERE REPLACED. AIRBAGS HAD NOT BEEN DEPLOYED AND CAR HAD NOT BEEN IN AN ACCIDENT PRIOR TO SEAT BELTS BREAKING.
Fuel/propulsion system, Dec 10, 2015
"HIGH PRESSURE FUEL PUMP" ADDENDUM TO COMPLAINT #10808605 PLEASE ADD TO THE PREVIOUS THAT MY HUSBAND WAS DRIVING THE VEHICLE AT THE TIME & I FAILED TO MENTION THAT WHEN THE (HPFP) FAILED HE WAS IN THE FAST LANE OF THE FREEWAY & HIS POWER WAS IMMEDIATELY STOPPED. THIS HAPPENED ON THE I10 FREEWAY EASTBOUND JUST BEFORE THE "COUNTY LINE RD" OFFRAMP IN YUCAIPA, CA. THERE WAS NO SHOULDER IN THE FAST LANE FOR HIM TO PULL OVER. HE WAS VERY FORTUNATE THAT THERE WAS NO TRAFFIC TO HIS RIGHT AS HE HAD TO MAKE IT ACROSS 2 LANES OF TRAFFIC IN AN UPHILL GRADE. THE CAR BARELY MADE IT TO THE OFFRAMP! IF THERE HAD BEEN TRAFFIC (TYPICALLY SLOW MOVING TRUCK TRAFFIC), HE WOULD HAVE BEEN TRAPPED IN THE MIDDLE OF THE FREEWAY & SURELY HIT!! IN MY PREVIOUS COMPLAINT I WAS ANGRY ABOUT VW NOT TAKING RESPONSIBILITY FOR THE KNOWN FAILURE. WE ARE RESPONSIBLE CAR OWNERS & REGULARLY SERVICE OUR VEHICLES. I COULD UNDERSTAND HAD THIS BEEN NEGLIGENCE ON OUR PART. MY HUSBAND COMMUTES 200 MILES A DAY & WE RELY HEAVILY ON HAVING A RELIABLE VEHICLE, WHICH WE THOUGHT WE HAD IN A VW DIESEL. THEY RECOGNIZED THE DEFECT BY OFFERING A 10YR, 120,000 MILE WARRANTY EXTENSION. MIND YOU THIS IS A DIESEL ENGINE WHICH HAS A LIFE EXPECTANCY OF AT LEAST DOUBLE THIS. AT SOME POINT THIS FAILURE WAS BOUND TO HAPPEN & VW KNOWS IT. I SPOKE WITH MANY VW TECHNICIANS IN THE DIAGNOSIS OF THIS ISSUE & THEY ALL ACKNOWLEDGE THIS IS A FAULTY PART. SOME OF THE BLOGS TRY TO ALLUDE THAT POOR FUEL IS THE CAUSE, BUT THE MECHANICS DON'T AGREE.ANY ASSISTANCE YOU CAN PROVIDE IN GETTING VW TO TAKE RESPONSIBILITY WOULD BE GREATLY APPRECIATED. THIS NOT ONLY ENDANGERED THE LIFE OF MY HUSBAND, BUT THIS IS A $5500 REPAIR!!
Fuel/propulsion system, Dec 5, 2015
DRIVING OF FREEWAY & SUDDEN LOSS OF POWER. CAR DIED ON THE OFFRAMP & UNABLE TO START. GLOW PLUG LIGHT & BATTERY LIGHT ILLUMINATED. TOWED TO LOCAL SHOP EXPECTING AN ALTERNATOR REPAIR. THEY DIAGNOSED HPFP FAILURE. $5500 REPAIR!! THIS IS A KNOWN ISSUE & SHOULD HAVE BEEN A RECALL! I RECEIVED A WARRANTY EXTENSION (10YR OR 120,000MI) LETTER JUNE 2015. MY VEHICLE IS 2009 WITH 155K MILES AT THAT TIME. MY VEHICLE HAS DEPRECIATED DUE TO THE EMISSION SYSTEM & NOW THIS.
Steering, Nov 30, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING IN REVERSE AT APPROXIMATELY 2 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AFTER WAITING A FEW HOURS, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Electrical system, Exterior lighting, Nov 21, 2015
I'VE HAD TO REPLACE THE LOW BEAM HEADLIGHTS 3 TIMES WITHIN 18 MONTHS AND NOW BOTH LOW BEAM HEADLIGHTS DO NOT WORK EVEN AFTER REPLACING THE BULBS. VW HAS HAD RECALLS ON OTHER VEHICLES FOR A SIMILAR PROBLEM BUT THIS MAKE AND MODEL WAS NOT INCLUDED IN PREVIOUS RECALLS. PERHAPS THE SCOPE OF THE PROBLEM IS WIDER THAN ORIGINALLY THOUGHT.
Electrical system, Service brakes, Fuel/propulsion system, Nov 19, 2015
DRIVING HOME WHEN EXITING OFF TO THE HWY MY JETTA WILL FLASH THE ABS, BRAKE AND ESC LIGHTS WHILE BEEPING. TOOK CAR TO MECHANIC IT WAS RELAYED THAT THE ABS MODULE WAS BAD. I REFUSE TO TAKE CAR TO VW DEALER BECAUSE I ALREADY HAVE ISSUES WITH THEM ABOUT THE ERC VALVE AND DIESEL FUEL PARTICULATE FILTER (ENGINE LIGHT CONSTANTLY STAYS ON) BEING 1 OF THE ISSUES VW HAS ADMITTED BEING FAULTY BUT STILL NOT DOING ANYTHING ABOUT IT. TO GET THE ABS FIXED IT'S GOING TO BE OVER $2500 AND THE HAVE THE ERC & DIESEL FUEL PARTICULATE FILTER FIXED IS OVER $3000. EACH OF THESE ITEMS ARE FAULTY AND SHOULD BE TAKEN CARE OF BY THE DEALER WITH A CENT PAID FROM MY POCKET. BOTH ARE LIFE THREATENING FAULTS THAT EVENTUALLY COULD LEAD TO MY DEATH OR DEATHS OF OTHERS. I HAVE NO CHOICE AS THIS IS MY SOLE SOURCE OF TRANSPORTATION SO I HAVE TO DRIVE IT. EVEN THOUGH VW ADMITS FAULT THEY ARE DOING NOTHING TO HELP EXCEPT FOR OFFERING "CONSOLATION" GIFTS - NONE WILL COVER COST TO FIX CAR AND GET MYSELF AND OTHERS OUT OF DANGER. VW NEEDS TO BE HELD RESPONSIBLE.
Air bags, Nov 8, 2015
HAD A NOISE AND THEN LIGHT GO OFF ON MY JETTA AIR BAG LIGHT STAYS ON SOI BROUGHT THIS TO DEALER THEY TOLD ME I NEED TO GET A NEW CLOCK SPRING AND AIR BAG INSTALLED AT A COST OF ABOUT $950. THIS IS ON THE RECALL FOR THE VW S LIST OF RECALLED AIRBAGS THEY SAID MINE DOESN'T QUALIFY SAME PROBLEM BUT A FEW MONTHS DIFFERENT IN TIME
Fuel system, Diesel, Nov 4, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THAT THE HIGH COMPRESSION FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO COVER THE COSTS OF THE REPAIR. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/21/16*LJ *TR
Visibility/wiper, Nov 2, 2015
DEBRIS WORKS ITS WAY PAST THE SHIELD AT THE BOTTOM OF THE WINDSHIELD, CLOGS UP THE DRAIN HOLES IN THE FENDER AND OVERFLOWS INTO THE HEATER BOX. IT THAN LEAKS INTO THE CAR AND CAUSES THE WINDOWS TO FOG UP TO THE POINT WHERE YOU CAN NOT SEE OUT THE WINDOWS WHILE DRIVING. THE PROBLEM WILL OCCUR WHEN THE VEHICLE IS MOVING OR STANDING STILL
Engine, Oct 31, 2015
JUST BOUGHT THIS CAR FROM A DEALERSHIP 2 MONTHS AGO. WE HAVEN'T EVEN PUT 2,000 MILE ON THE CAR YET AND THE CHECK ENGINE LIGHT CAME ON. I TALKED TO MY MECHANIC AFTER I BOUGHT THE CAR AND HE TOLD ME THESE CARS ARE NOTORIOUS FOR MAF SENSOR FAILURES AND THAT IT IS NOT AN EASY FIX. IN FACT HE WON'T EVEN WORK ON THIS PROBLEM DUE TO HIS PAST EXPERIENCES WITH THIS EXACT PROBLEM. NOW I HAVE TO TAKE IT TO VW AND THEY WILL HAVE TO REPLACE TO WHOLE THROTTLE BODY AND REPROGRAM THE ECU. KINDA FUNNY HOW MY MECHANIC WARNED ME IF THIS PROBLEM AND WASN'T EVEN TIME FOR AN OIL CHANGE BEFORE THIS HAPPENED. SEEMS LIKE VW HAS AN ISSUE WITH THIS PROBLEM AND THE FACT THEY HAVEN'T DONE ANYTHING TO RECTIFY THE PROBLEM SUCH AS RECALL OR OFFER CHEAP SOLUTIONS AND CHARGE OVER 1000$ TO FIX THE PROBLEM AND HAS TO BE DONE AT VW TO RESET THE ECU TELLS ME THEY ARE DOING THIS ON PURPOSE TO MAKE AS MUCH MONEY AS POSSIBLE ON REPAIRS THAT SHOULD ONLY COST A COUPLE HUNDRED DOLLARS... COMPLETELY NOT SATISFIED WITH VW WILL NEVER BUY ONE AGAIN, WILL NEVER RECOMMEND ONE TO ANYONE IN FACT WILL CAMPAIGN TO BOYCOTT VW AT ALL COSTS!!
Power train, Engine, Oct 23, 2015
THE TIMING CHAIN TENSION BROKE CAUSING THE CHAIN TO BREAK OFF AND BEND SEVERAL VALUES CAUSING EXTENSION DAMAGE TO THE MOTOR. MOST CARS ARE EQUIPPED WITH TIMING BELTS BUT VW WENT TO THE TIMING CHAIN IN RETURN THE TENSIONER WHICH THEY LATER REVISED IS FAULTY AND BREAKS CAUSING THE CHAIN TO DESTROY SEVERAL IMPORTANT PARTS. VW IS UNWILLING TO HELP US WITH THIS ISSUE THAT THEY KNOW IS AN ISSUE BECAUSE THEY LATER CORRECTED IN THE LATER MODELS. I CALLED CUSTOMER CARE BUT BECAUSE THE POWER TRAIN WARRANTY AT 60,000 IS EXPIRED THEY WILL DO NOTHING. THERE IS A HUGE FORUM STARTED WITH SEVERAL PEOPLE THAT HAVE HAD THIS USE AROUND 80-110,00 MILES!! I AM OUTRAGED AND HAVE TO SPEND THOUSANDS OF DOLLARS TO REPAIR ALL THE DAMAGE OR BASICALLY GET A NEW CAR. THE CAR IS WORTHLESS AT THIS POINT.
Fuel/propulsion system, Oct 21, 2015
YESTEDAY, THE ENGINE SHUT DOWN AFTER I GOT OFF FREEWAY AT OFFRAMP. AS I CAME TO A STOP AT THE TRAFFIC LIGHT AND ENGINE STOPPED. HAD A FLASHING "GLOW PLUG" ICON ON DASH FOR LESS THAN A MINUTE AND LITTLE NO ACCELERATION BEFORE EXITING FREEWAY. WOULD NOT RESTART. HAD TO HAVE CAR TOWED 50 MILES TO HOME. TODAY I FIND A DTC OF P0087, FUEL PRESSURE TOO LOW. I UNSCREWED THE SCREWS HOLDING THE FUEL FILTER ASSY TOP COVER. LIFTING THE COVER, I SAW METAL PARTICLES ON TOP OF THE FUEL FILTER. THIS ALWAYS MEANS THE HI-PRESSURE FUEL PUMP HAS FAILED - FORCING METAL PARTICLES TO THE FUEL TANK, HI PRESSURE FUEL RAIL, FUEL INJECTORS, FUEL FILTER AND FUEL LINES.
Fuel/propulsion system, Oct 14, 2015
THE HIGH PRESSURE FUEL PUMP OF THE TDI DIESEL VERSION OF THIS CAR IS EASILY COMPROMISED UNDER REGULAR USE AND SENDS THE CAR INTO A DISABLED MODE WHILE DRIVING. IT IS DANGEROUS AND VERY UNCLEAR WHAT IS HAPPENING.
Power train, Engine, Fuel/propulsion system, Oct 4, 2015
ENGINE LIGHT CAME ON, I HAD MY MECHANIC DO A 120,000 MILE SERVICE AND DIAGNOSE THE DASH ENGINE LIGHT AND THE INTAKE MANIFOLD WAS REPLACED. WHEN I PICKED THE CAR UP I SMELLED DIESEL. I DROVE IT 13 MILES, WHEN I GOT HOME I SMELLED DIESEL AGAIN. I OPENED THE HOOD AND THERE WAS DIESEL ALL OVER THE LEFT ENGINE SIDE. THERE WAS A WET, SPLIT FUEL LINE, LEAKING FLUID IN THE PARKING LOT, A BLUE PLASTIC SET SMALL RINGS (LIKE THE OLYMPIC SYMBOL) SAT NEAR THE SPLIT HOSE. IT COULD HAVE CAUSED A FIRE, AND OTHER CARS TO BE IN DANGER FROM SLICK ROAD, AMONG OTHER THINGS.
Power train, Oct 1, 2015
MY MAKE AND MODEL FALL WITHIN THE PARAMATERS OF THE VW RECALL 37E3/S7, NHSTA 09V333000 AND VWOA IS REFUSSING MY CLAIM. MY VEHICLE HAS SHOWN THE DOCUMENTED PROBLEMS FOR OVER 100,000 MILES. MY VEHICLE GOES INTO NEUTRAL SUDDENLY SEVERAL TIMES A DAY.
Air bags, Sep 30, 2015, crash
NEITHER FRONT NOR SIDE AIRBAGS DEPLOYED DURING A FRONT END COLLISION WITH A TREE AT APPROXIMATELY 50 MPH
Electronic stability control (ESC), Service brakes, Sep 25, 2015
ABS WARNING LIGHT SOLID YELLOW, BREAK LIGHT FLASHING RED AND BEEPING, ESP/ASR LIGHT SOLID YELLOW (INACTIVE.) VW DEALERSHIP REPLACED ABS MODULE AND PUMP TOTAL BILL $ 3109.44
Fuel/propulsion system, Sep 24, 2015
THIS PROBLEM IS CAUSED BY FUEL PUMP FAILURE IN VW DIESEL ENGINES. IT HAPPENS IN TWO WAYS. FUEL PUMP FAILS SENDING METAL SHARDS THROUGHOUT THE FUEL SYSTEM OR FUEL PUMP PROVIDES INADEQUATE PRESSURE AND CAR ENTERS 'LIMP MODE'. IN THE FIRST CASE THE CAR STOPS RUNNING AND ENTIRE FUEL DELIVERY SYSTEM MUST BE REPLACED. THE SECOND CASE HAPPENS UNDER LOAD (PASSING, ENTERING FREEWAY OR CLIMBING INCLINE). 'LIMP MODE' MEANS LOSS OF POWER. THE CAR MUST BE PULLED OVER, IGNITION TURNED OFF AND THEN BACK ON TO CLEAR ERROR CODE. THIS IS VERY DANGEROUS WHEN FREEWAY DRIVING. I'VE HAD BOTH CASES OF FAILURE. VW HAS OPTED NOT TO RECALL BUT RATHER DEAL CASE BY CASE. MY LAST FAILURE WAS WITH A PUMP WITH ONLY 2000 MILES ON IT. BOSCH MAKES THE PUMPS. AFTER A FEW PUMP REPLACEMENTS, VW REFUSES TO PAY. AFTER THE LAST REPLACEMENT I WAS TOLD THAT IT WOULD TAKE AN 'ACT OF GOD' TO BREAK THE NEW VERSION OF PUMP. SO I GUESS GOD BROKE IT. THERE IS MUCH DOCUMENTATION ONLINE FOR 'LIMP MODE'. A GOOD SOURCE FOR DOCUMENTING THE PROBLEM IS WWW.TDICLUB.COM (SEARCH LIMP MODE). I DON'T KNOW IF A RECALL WILL FIX THE PROBLEM SINCE THE PUMPS WILL CONTINUE TO FAIL. I DO BELIEVE THAT VW SHOULD REPLACE THE PUMPS AT THEIR OWN EXPENSE IN PERPETUITY. I ALSO BELIEVE THAT BOSCH SHOULD BE HELD ACCOUNTABLE FOR PROVIDING SUBSTANDARD PUMPS.
Power train, Sep 21, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT 65 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT ALL THE GEAR INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 185,291. UPDATED 11/25/15*LJ
Service brakes, Sep 21, 2015
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 55MPH WHEN A CONSTRUCTION VEHICLE SWERVED INTO MY LANE IN FRONT OF ME. I BRAKED QUICKLY - FIRMLY BUT NOT A FULL PANIC BRAKE - AND IMMEDIATELY FELT THE CAR LOSE TRACTION AND START TO SPIN. THERE WAS NO ABS BRAKE PEDAL FEEDBACK. THE CAR DID A PERFECT 180 AND I ENDED UP BETWEEN THE LEFT AND MIDDLE LANES, FACING THE WRONG DIRECTION. THANKFULLY I DIDN'T SPIN OFF OF THE ROAD AND THE CARS BEHIND ME WERE ABLE TO STOP IN TIME - ABOUT A FOOT FROM WHERE MY FRONT BUMPER STOPPED. I WAS EXTREMELY LUCKY AND I COULD HAVE BEEN KILLED. I REVERSED THE CAR, GOT FACING IN THE RIGHT DIRECTION AND THEN PULLED OFF INTO THE SHOULDER TO CATCH MY NERVES AND EVALUATE THE CAR. THERE WAS A BEEPING SOUND AND 'BRAKE' ILLUMINATED ON THE DASHBOARD. I TURNED THE CAR OFF, WAITED A MINUTE AND TURNED IT BACK ON. NO WARNING SOUNDS OR DASH LIGHTS SHOWED ANYTHING WAS WRONG AFTER THE RESTART. I SCHEDULED AN APPOINTMENT WITH MY LOCAL VW DEALER AND FOUND OUT MY ABS MODULE NEEDED TO BE REPLACED AT A COST OF AROUND $2300. NOT TO MENTION THE TWO REAR TIRES I NEEDED TO REPLACE FROM THE WHEELS LOCKING UP AND FLAT-SPOTTING THEM. I CALLED VW USA TO COMPLAIN AND AFTER 3 CALLS EXPLAINING THAT THIS SEEMS TO BE A RECURRING PROBLEM FROM THE NHTSA WEBSITE COMPLAINTS AREA, WAS TOLD A 25% DISCOUNT ON THE REPAIR WAS AS GOOD AS THEY COULD DO AND HAVE A NICE DAY. NO CONCERN OR COMMENTS ON THE LACK OF ANY WARNING LAMP OF ABS FAILURE BEFORE THE INCIDENT OR AFTER THE CAR WAS RESTARTED. THE FAILURE COULD HAVE OCCURRED 2 YEARS PRIOR WHILE THE CAR WAS IN WARRANTY BUT I DIDN'T KNOW UNTIL I ACTUALLY NEEDED THE ABS TO WORK AND FOUND OUT THE HARD WAY. SHAME ON VW... IT APPEARS TO BE A KNOWN SAFETY ISSUE AND THEY ARE LOOKING THE OTHER WAY TO SAVE A BUCK.
Air bags, Sep 18, 2015
ON 9/13/2015 I NOTICED AN AIR BAG LIGHT HAD ACTIVATED. THE VW DEALER TELLS ME THAT A WIRING HARNESS, PART #1K0971584 HAS BROKEN. I CAN DRIVE THE VEHICLE WITHOUT A STEERING WHEEL AIR BAGS OR GET IT FIXED, MY CHOICE. WELL THIS CAR ONLY HAS 35500 MILES ON IT. THIS HARNESS SHOULD NOT HAVE BROKEN. THE FUNNY THING IS THIS HARNESS SITS UNDER THE AIR BAG BETWEEN THE AIR BAG AND THE STEERING WHEEL. I BELIEVE VW HAS/ HAD A RECALL FOR 2010 TO 2014 JETTA MODELS FOR THE SAME THING. THERE IS SOMETHING GOING WRONG UNDER THE STEERING WHEEL AIR BAG AND VW BETTER FIND OUT WHAT THE PROBLEM IS AND REPAIR IT.
Fuel/propulsion system, Sep 16, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 60-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED. THE DEALER STATED THAT THERE WAS NO PERMANENT REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.